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RPC Hotels. Cuong Nguyen Priya Pakhanavar Russell Robinson. Table of Contents. Business Requirements Context Level Diagram Level 0 Data Flow Diagram Level 1 Data Flow Diagram Level 2 Data Flow Diagram. Business Requirements. - PowerPoint PPT Presentation
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CUONG NGUYENPRIYA PAKHANAVARRUSSELL ROBINSON
RPC Hotels
Table of Contents
Business RequirementsContext Level DiagramLevel 0 Data Flow DiagramLevel 1 Data Flow DiagramLevel 2 Data Flow Diagram
Business Requirements
Customers will be able to create accounts to keep track of their reservations
These same accounts will enable customers to return to special features/member only pages check room availability special promotion discounts
Areas for development Online transactions
A connection to a third party payment service would be set up to support credit card payments via the web site
Business Requirements
The current management database would expanded to support online transactions.
Logins at the front office of all the departments will update the respective tables real time
Generation of new reports like Returning Customer report, Customer Satisfaction Report, Weekly Sales
Context Level
Entities Customer Staff Manager Credit Card Clearing House
Data flow to and from external entities
Context Level Diagram
Level 0
Entities Customer Staff Manager Credit Card Clearing
HouseProcesses
Customer Processing Order Processing Promotion Processing Report Processing
Data Stores Customer Data Reservation History Inventory Promotion
Level 0 Data Flow Diagram
Level 1 Data Flow (Promotion Processing)
Entity Manager Customer
Processes Evaluate Occupancy Rate Establish Promotion Campaigns Send E-mails
Data Stores Reservation History Customer Data Promotion
Level 1 Data Flow Diagram (Promotion Processing)
Level 2 Data Flow (Send E-mails Process)
Entity Customer
Processes Email Processing Email Batch Process
Data Stores Promotion Customer Data
Level 2 Data Flow Diagram (Send E-mails Process)
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