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ROUNDTABLE SUMMIT 2014 1 ROUNDTABLE SUMMIT REPORT 2014

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  • ROUNDTABLE SUMMIT 2014

    1

    ROUNDTABLE SUMMITREPORT

    2014

  • INTRODUCTION

  • ROUNDTABLE SUMMIT 2014

    3

    AMCHAM ABU DHABI

    Since 1996, AmCham Abu Dhabi has worked to

    increase trade, investment, and goodwill between

    the United States of America and the Emirate of Abu

    Dhabi. AmCham Abu Dhabi is an independent, not-

    for-profit trade association comprised of Fortune 500®

    corporations, small and medium sized companies, and

    prominent business leaders and entrepreneurs. Through

    the support of our 600 members, AmCham Abu Dhabi is

    the recognized voice of US business in Abu Dhabi.

    In furtherance of our mission, AmCham Abu Dhabi

    has organized and hosted its annual Roundtable

    Summit since 2009. The Summit brings together business

    and government leaders from across Abu Dhabi’s

    commercial spectrum to discuss business opportunities

    and challenges in Abu Dhabi and identify key concerns

    and issues for those doing business in the Emirate. This

    dialogue allows for the identification of specific business

    practices, laws, and government policies that can

    realistically be improved in order to further the goals

    of increasing foreign direct investment (FDI) in the UAE,

    promoting US exports to the region, enhancing US-

    UAE commercial relations, and assisting the Emirate in

    achieving the ambitious development plans set forth in

    The Abu Dhabi Economic Vision 2030.

    THE 2014 ROUNDTABLE SUMMIT

    On October 29, 2014, over 150 leading business

    executives, entrepreneurs, academics and government

    officials gathered at the Yas Viceroy for AmCham Abu

    Dhabi’s 6th Annual Roundtable Summit. The Summit

    featured a keynote address by UAE Minister of Economy,

    HE Sultan bin Saeed Al Mansoori.

    Other highlights of the Summit included remarks by The

    Honorable Michael Corbin, US Ambassador to the UAE;

    a presentation by Osman Sultan, CEO of Du, on the

    new digital world; and a panel discussion on the results

    of the nine industry roundtable sessions led by Timothy

    J. Richards, Managing Director of General Electric’s

    Government Affairs and Policy in the MENAT region.

    The following nine sectors were covered at the Summit:

    • Banking & Finance

    • Communication, Arts & Culture

    • Defense, Aerospace & Security

    • Education & Professional Training

    • Energy, Water, Oil & Gas

    • Engineering, Construction & Project Management

    • Healthcare & Insurance

    • Hospitality & Tourism

    • Information Technology

    The issues and recommendations identified in each of the

    nine industry sectors can be found in the following pages.

    INTRODUCTION

  • OVERVIEW

  • ROUNDTABLE SUMMIT 2014

    5

    DEVELOPING THE US-UAE COMMERCIAL RELATIONSHIP

    During his keynote address at 2014 Roundtable Summit,

    UAE Minister of Economy, His Excellency Sultan bin

    Saeed Al Mansoori, celebrated the successes of the US

    and UAE’s relationship to date. “The UAE-US bilateral

    relationship has evolved over the years to include

    partnerships in key areas of mutual interest, such

    as trade, commerce, education, financial services,

    aviation, and many others. US-UAE trade reached

    $26 billion in 2013, and UAE is the top destination for

    American exports in the entire MENA region.”

    He went on to reiterate the important role that

    the business communities in both countries play

    in promoting economic cooperation. “The UAE’s

    advanced economic structure and business-friendly

    environment make our country an ideal economic

    partner for US based businesses looking to accelerate

    investment and forge symbiotic ties in the region.”

    His Excellency further expanded on the vision the UAE

    has for its economic future. “The UAE today boasts one

    of the most dynamic and diversified economies in the

    world. We have successfully reduced the country’s

    dependency on oil with the sector’s contribution to the

    nation’s GDP standing at just 31 percent. A strategy

    to bring this down to 20 percent has already been

    set in motion with the country aspiring to become a

    knowledge-based sustainable economy. The UAE is

    keen to ensure a five percent contribution from the

    innovation and knowledge sector to the GDP by 2021.”

    THE 2014 ROUNDTABLE SUMMIT REPORT

    This Report provides a summary of the Roundtable

    discussions held on October 29, 2014, and the top

    recommendations of each industry sector group. The

    Report is intended to serve as a resource for the Abu

    Dhabi – United States Economic Council, US and UAE

    government officials, as well as other business leaders,

    regulators, academics, policy makers, and concerned

    individuals who share AmCham Abu Dhabi’s goal of

    increasing FDI and US exports and enhancing strong

    commercial, political and cultural ties between the

    United Arab Emirates and the United States.

    AmCham Abu Dhabi and the Roundtable delegates

    recognize that the issues addressed at the Roundtable

    Summit and in this Report concern complex economic,

    legal, and commercial policy matters that may require

    further analysis and deliberation. This Report is summary

    in nature and cannot address all of the considerations

    relevant to the issues raised. The Report is intended

    to highlight those areas of greatest concern to the

    delegates at the Summit and is offered as a tool for

    private and public sector leaders as they face the

    challenges of rapid economic development and

    diversification goals in a challenging and competitive

    global marketplace. AmCham Abu Dhabi respectfully

    offers this Report in the spirit of partnership with the UAE

    and welcomes the opportunity to work collaboratively

    with our US and UAE stakeholders to address these

    challenges.

    OVERVIEW

  • BANKING & FINANCEFacilitator: Declan Hegarty, JPMorgan

  • ROUNDTABLE SUMMIT 2014

    7

    NEW AND UNCONVENTIONAL PAYMENT CHANNELS

    “Our collective global experience of current changes

    can benefit Abu Dhabi”

    Payment platforms are evolving rapidly, with mobile

    phones and other channels supplementing traditional

    bank platforms. The consensus of delegates, which

    includes a broad cross section of financial institutions,

    technology companies and legal firms, is that this

    evolution presents an important opportunity for the UAE.

    Proposed Action: Encourage the UAE Central Bank to canvass opinions from a wider group of relevant players

    in new and unconventional banking and payment

    channels. The delegates of the Finance Roundtable

    would be pleased to provide input.

    INCREASE ENGAGEMENT WITH KEY UAE ENTITIES

    “Enhance efficiency to be competitive globally”

    Abu Dhabi and the wider UAE market are currently

    enjoying a return to good levels of liquidity and

    improved access to capital. Increased engagement

    with entities such as the UAE Central Bank, Abu

    Dhabi Global Market (ADGM), and the Securities

    and Commodities Authority will lead to continued

    development of regulation, investor protection, and

    clarity on certainty of financial transactions. This will

    ensure that Abu Dhabi enhances its standing in the

    competitive global environment.

    Proposed Action: To offer our service as a sounding board to the new financial zone at ADGM in order

    to share experiences of global best practice. Key

    to this would be ensuring that the developments

    onshore and offshore are complimentary and are

    looked at holistically between the UAE Central Bank,

    Dubai International Financial Centre, Securities &

    Commodities Authority and the ADGM.

    SME ACCESS TO FINANCE

    “There are more similarities than differences between

    the US and the UAE on core issues of when and how to

    fund a growing company”

    Notwithstanding the general improvement in liquidity

    levels, the SME sector still appears to be experiencing

    varied results in the ability to borrow due to different

    compliances and credit requirements.

    Proposed Action: Continue the education of SME entrepreneurs on appropriate sources of finance,

    engagement, and the right way to approach potential

    sources of debt and equity capital, including various

    initiatives such as the Khalifa Fund for Enterprise

    Development.

    BANKING & FINANCE

  • COMMUNICATION, ARTS & CULTUREFacilitator: Sana Bagersh, BrandMoxieRapporteur: Omar Al Busaidy, Abu Dhabi Tourism & Culture Authority

  • ROUNDTABLE SUMMIT 2014

    9

    ENGAGING KEY PLAYERS IN THE FIELD OF COMMUNICATION, ARTS & CULTURE

    “Streamline and encourage collaboration”

    Many of the entities* in Abu Dhabi that are involved in

    communication, arts and culture work independently

    of each other, and are unaware of the projects and

    actions of their peers. Establishing communication

    between artists will result in powerful collaborations,

    the streamlining of activities, and the leveraging of

    partnership opportunities.

    Proposed Action: To have delegates map the players in the communication, arts, and culture industry. Create

    a working group to begin dialogue, and develop a plan

    to work together and achieve common goals.

    FOCUS ON INTELLECTUAL PROPERTY PROTECTION TO FACILITATE CREATIVITY

    “Enable artists to produce more and sustain themselves”

    Intellectual property (IP) protection is a major issue

    facing artists in the UAE. Lack of IP protection in artistic

    fields stifles creativity and output, as artists fear that

    their rights will be compromised and they will not be

    fairly compensated. This also discourages international

    companies from initiating, and investing in projects in

    the UAE.

    Proposed Action: Create an IP White Paper that will explore IP policy in the UAE, introduce best practices,

    and spur innovation and investments.

    ESTABLISH MORE SUPPORTIVE PLATFORMS FOR ARTISTS AND MAKE ART ACCESSIBLE TO MORE PEOPLE

    “Expand access to the arts”

    Currently, locally based artists find it challenging to

    source platforms and spaces to show, promote, and sell

    their work. At the same time, those who attend these

    events are ‘the same people’ who are educated and

    ‘art-savvy’. Much of the population is still not exposed

    to the arts.

    Proposed Action: Create opportunities and provide better support for artists to receive exposure. Facilitate

    access to the arts to a broader segment of the

    population, through communication, education, and

    the sharing of these works in more public places.

    *Important note: the words ‘art’ and ‘artists’ are used to refer to those working in the communication, arts and culture industry, including artists, musicians, performers, film-makers, designers, cultural storytellers, etc.

    COMMUNICATION, ARTS & CULTURE

  • DEFENSE, AEROSPACE & SECURITYFacilitator: Dr. Roy Panzarella, PhD, Lockheed Martin Global Inc.Rapporteur: Philomena Perera, Lockheed Martin Global Inc.

  • ROUNDTABLE SUMMIT 2014

    11

    WORKING TOWARDS EFFECTIVE COMMUNICATION BETWEEN CONTRACTORS AND CLIENTS

    “Build dialogue between legal teams”

    The Directorate of General Purchasing (DGP) has

    introduced new draft contract language to be

    used in all future defense contracts which may have

    unintended consequences. Key areas to be addressed

    are: Firstly, the increased confidentiality obligations on

    contractors, which may inhibit effective partnerships.

    Secondly, the new burden of responsibility placed

    on contractors securing government export licenses,

    which could result in a company who fails to gain

    export approval from the US Government being held

    in breach. Finally, the replenishment of unlimited

    performance bonds will also affect the competitiveness

    of companies in the region.

    Proposed Action: Attempt to discover the motivation behind introducing the new language, and if it has

    been put into action yet. Work with the new Emirates

    Defense Industry Company to bring about changes

    to contractual terms and conditions, focusing on

    an enterprise-wide solution. Collectively propose

    alternative contractual language to the DGP in order to

    find mutually agreeable terms, working with US Embassy

    to have message engaged with at a government-to-

    government level.

    RAISING AWARENESS OF EXPORT ISSUES IN WASHINGTON, DC

    “Create an environment of trust”

    A lack of trust in the US administration, and a failure to

    understand the importance of the UAE as a trading

    partner to the US, has led to exporting issues. This is a

    major deterrent for US companies interested in doing

    business in the UAE, and a roadblock to those already

    in the region.

    Proposed Action: Create a testimonial aimed at educating influencers in Washington, DC and

    integrate efforts to change perspectives on the UAE in

    collaboration with AmCham’s Annual Advocacy Week

    in Washington, DC.

    DEFENSE, AEROSPACE & SECURITY

  • EDUCATION & PROFESSIONAL TRAININGFacilitator: Mary Corrado, AMIDEAST Rapporteur: Jodi Sanger-Weaver, AMIDEAST

  • ROUNDTABLE SUMMIT 2014

    13

    IMPROVE COMMUNICATIONS WITH GOVERNMENT AGENCIES TO BENEFIT ACADEMIC STANDARDS & ACCREDITATION

    “Streamline information sharing and clarity”

    A more cohesive portal for communication between

    educators and the UAE government could vastly

    benefit academic standards and accreditation.

    Progress is currently hindered by a lack of consistency

    between governmental agencies in deciding and

    enforcing standards. This is made more difficult by

    the inability to get suggestions or complaints to the

    correct government representatives. Further, the

    non-recognition of accredited online degrees and

    home-schooling (which also suffers from a lack of

    guidelines) creates obstacles for local talent and the

    recruitment of expat families. The current requirements

    for accreditation are overly focused on operational

    minutia, to the detriment of an open framework.

    Proposed Action: Develop standards for, and recognition of, home-schooling programs. Change

    the focus of standards to a more open framework

    that promotes creativity in thought and allows for

    accreditation and recognition of different educational

    programs and degrees.

    OPEN UP SCHOOL DEVELOPMENT TO NON-PROFITS

    “Allow non-profit schools to flourish and create space

    for learning”

    Current requirements for financial viability create a

    huge barrier for non-profits to develop new schools

    in Abu Dhabi. These schools could provide much

    needed lower-end capacity, which is vital for

    attracting professionals with families to work in Abu

    Dhabi. They would also contribute to the desired

    educational diversification, capacity growth, and

    quality improvement in line with Abu Dhabi Vision

    2030.

    Proposed Action: Highlight to government that it is in the interest of everyone to encourage SME, non-profit

    schools through providing low-interest loans for land and

    assisted financing to help with fees. Tying this financial

    aid to standards would also ensure quality control.

    ARABIC AND ENGLISH LANGUAGE SKILLS IN THE CLASSROOM

    “Encouraging bilingual development”

    Both languages are important to the UAE’s progress -

    English is necessary for the UAE’s competitiveness on the

    global market, while Arabic is key to cultural heritage

    and identity. There is a scarcity of professionals who are

    both fluent Arabic speakers, and trained teachers, with

    the methodology and training to teach both native

    and non-native speakers. Poor grammar and writing

    skills are the key areas of weakness in both languages.

    The rigidity and dullness of the current Arabic curriculum

    hinders student engagement.

    Proposed Action: As suggested for accreditation, the Arabic curriculum could be vastly improved by allowing

    for flexibility of content. Countries with successful

    bilingual education programs (Lebanon, for example)

    should be studied. Further, exchanges with Arabic

    language programs in the US should be encouraged

    and incentivized as professional development to

    advance language-teaching skills in Abu Dhabi.

    EDUCATION & PROFESSIONAL TRAINING

  • ENERGY, WATER, OIL & GASFacilitator: Sami Kamel, GE Power & Water Rapporteur: Sarah Lea Safarian, GE Power & Water

  • ROUNDTABLE SUMMIT 2014

    15

    OPTIMIZATION OF NATURAL RESOURCES

    “The region has the highest energy consumption in the

    world”

    Fossil fuel dependency is a global issue, and one

    that is becoming increasingly worrisome given the

    scarcity of natural resources. In the face of these

    developments, the optimization of energy efficiency

    is paramount. The delegates of the Roundtable have

    a wealth of global experience in energy efficiency,

    and must look for, and create, ways to share this

    knowledge with policymakers.

    Proposed Action: Delegates will collaborate with Abu Dhabi and UAE policymakers to discuss energy

    efficiency policy, including new pricing systems

    to reduce natural resource subsidies, global best

    practices, and available technologies. Specific

    examples include: pricing of resources to reflect

    underlying costs, time of day pricing, promoting the

    integration of solar photovoltaic (PV) in new buildings,

    incentivizing power plant operators to invest in fuel

    saving/output optimization technology, and water

    reuse solutions in the broader community.

    INCREASE TRANSPARENCY OF LEGAL FRAMEWORK

    “Greater clarity and transparency will lead to a more

    efficient industry”

    There currently exists a lack of clarity and transparency

    on legal matters involving the energy sector. Sector

    participants are unsure of existing laws, procurement

    guidelines, and government procurement laws,

    including the issuing of tenders and the evaluation

    process. There is an over-emphasis on the cheapest

    investment, rather than the life-cycle cost of technology.

    Proposed Action: Delegates will develop a model contract to facilitate transparency within the

    bidding process. Request the AmCham Legal Affairs

    Committee to hold a seminar on the benefits of life-

    cycle cost evaluation. Further, arrange a meeting

    between AmCham members and Abu Dhabi and

    UAE Energy sector ministries to provide clarity on how

    to write Requests for Proposals, the tendering and

    evaluation process, and procurement laws, as well as

    raise concerns and answer questions regarding existing

    laws, and those which need to be built.

    US-UAE INNOVATION PLATFORM

    “There is an opportunity to transfer knowledge and

    experience from the US to the UAE within the innovation

    space”

    As of April 2014, the UAE government implemented new

    law to support the establishment and development of

    SMEs, which will be key to the UAE’s continued growth.

    However, without a local authority to ensure the law is

    being implemented, opportunities are being missed.

    Proposed Action: Create a local authority to facilitate SME pre-qualification, and ensure SME law is being

    enforced. Create a US-UAE innovation platform to

    allow for, and encourage, collaboration and facilitate

    the sharing of expertise and knowledge from US SMEs

    to those in the UAE.

    ENERGY, WATER, OIL & GAS

  • ENGINEERING, CONSTRUCTION & PROJECT MANAGEMENTFacilitator: David Welch, International Bechtel Company Ltd. Rapporteur: David Muirhead, Parsons International Ltd.

  • ROUNDTABLE SUMMIT 2014

    17

    STRENGTHENING AND FEDERALIZING ENGINEERING & CONSTRUCTION LAWS

    “Transparency of laws and consistency of their application

    is key”

    Concerns were raised about the depth and breadth

    of contracts within the sector, and their application

    within the UAE. Currently there is an uneven application

    of law between the different Emirates, depending

    on whether they are enforced by the local courts or

    not. Examples were given of arbitrary changes being

    made, without explanation, after the pre-qualification

    and selection process of designers for high profile

    projects, or inconclusive results of dispute arbitration.

    Development of a well-accepted Arbitration Clause

    (for FDIC contracts), and the development of a Federal

    Authority for Dispute Resolution, would be the best way

    to ensure transparency of laws, and consistency in

    application and enforcement.

    Proposed Action: Develop a White Paper addressing key issues facing the sector, including the federalization

    of dispute resolution within the UAE, to be presented to

    the Economic Policy Dialogue, inclusive of AmCham

    board members and the Ministry of Economy.

    Collaborate with other recognized business groups

    (i.e. British, French, BeNeLux, Canadian) to establish a

    collective voice.

    LICENSING AND REGISTRATION OF ENGINEERS AND DESIGN FIRMS

    “Streamline licensing requirements to increase efficiency”

    Registration requirements vary from year to year, and

    there are inconsistencies and variations between local

    government agencies for work in utilities, transportation,

    and buildings, which would normally be uniform.

    Classification of engineer’s with the UAE Society of

    Engineering is also inconsistent.

    Proposed Action: Include suggestions of how to streamline the registration process to the proposed

    White Paper, to be presented to Abu Dhabi Municipality,

    Musanada, Abu Dhabi Airports Company, Dubai

    Municipality, Telecommunications Regulatory Authority,

    and Dubai World Central. Apply for World Trade

    Organization norms for pre-qualification requirements.

    BUILDING UP THE UAE SOCIETY OF ENGINEERS

    “Provide a platform to develop young talent”

    Registration and development of an internationally

    recognized UAE Society of Engineers, modeled on the

    US American Society of Engineers, is needed to assist

    with the registration of professional engineers and the

    development of young engineers. This would provide

    a platform for the structured training, and testing, of

    graduates and help identify and classify qualified

    engineers, which would be very useful to the ongoing

    Emiratization process.

    Proposed Action: Establish a task force to help the sector partner with UAE universities with strong

    engineering programs (the American University of

    Sharjah, Petroleum Institute), and forge connections

    with internationally recognized civil society type

    technical groups, American Society of Civil

    Engineers (ASCE), Association of Communication

    Engineers (ACE), etc.

    ENGINEERING, CONSTRUCTION & PROJECT MANAGEMENT

  • HEALTHCARE& INSURANCEFacilitator: Manaf Afyouni, Cleveland Clinic Abu Dhabi Facilitator: Dr. Sami Alom, Al Noor Hospitals GroupRapporteur: Benedikt Mitis, Cleveland Clinic Abu Dhabi

  • ROUNDTABLE SUMMIT 2014

    19

    LICENSING OF HEALTHCARE PROFESSIONALS

    “Streamline and expedite the licensing process”

    There are currently a number of licensing requirements

    for healthcare professionals in the UAE that create

    difficulties in recruiting clinical staff from the US. These

    include the level of documentation required (e.g

    high school certificates, case logs of the previous two

    years); board certified practitioners require years of

    experience before being able to obtain a UAE license;

    there are inconsistent requirements between Emirates;

    and the lack of recognition of other necessary medical

    titles (Nurse Practitioners, Physician Assistants, Nurse

    Anesthetists etc.)

    Proposed Action: Advocate for the recognition of American credentials and thus reduce documentation

    requirements, allow board certified practitioners

    to become licensed by removing the prohibitive

    experience requirements and centralize and unify the

    UAE’s licensing agencies.

    MEDICAL MALPRACTICE

    “Differentiating between civil and criminal medical

    malpractice complaints in the UAE”

    There are serious concerns regarding the potential

    for criminal liability arising from medical malpractice

    claims, particularly claims based on an incident that

    does not have the level of culpability attached to give

    rise to criminal liability in other jurisdictions. The potential

    of imprisonment while claims are investigated is also

    of concern to healthcare providers, practitioners, and

    institutions.

    Proposed Action: An administrative order that requests police and prosecutors refer criminal

    complaints brought before them to a medical

    complaint review board at the appropriate

    healthcare authority (Ministry of Health, Heath

    Authority Abu Dhabi or the Dubai Health Authority).

    The medical complaint review board should then

    review the incident and provide its opinion on the

    culpability of the relevant healthcare provider,

    practitioner or institutions prior to police and

    prosecutors pressing criminal charges.

    ABU DHABI BASIC PLAN

    “Update basic coverage to better protect the workforce

    of Abu Dhabi”

    The basic insurance coverage, introduced six to seven

    years ago, has not been overhauled since then, and

    no longer reflects the current market, particularly with

    regards to inflation and premiums. A majority of the UAE

    workforce is low income, and covered by basic plans.

    Re-evaluating the plans would lead to better and more

    efficient coverage.

    Proposed Action: Revise the existing basic coverage, taking into consideration the following: inflation

    multiplier, premiums, caps for expenditures, impact on

    industry (providers, governments and employers), and

    experiences and innovations from the US market.

    HEALTHCARE & INSURANCE

  • HOSPITALITY & TOURISMFacilitator: Oliver Key, St. Regis Abu Dhabi Rapporteur: Antoine Nassrallah, St. Regis Abu Dhabi

  • ROUNDTABLE SUMMIT 2014

    21

    MODERNIZING ABU DHABI AS A TOURIST DESTINATION

    “Destinations must embrace the digital revolution”

    The marketing of a destination is key to the survival of

    any city trying to hold its place in the tourism sector.

    Abu Dhabi is facing strong competition from both

    regional and international competitors, which makes

    a comprehensive digital marketing strategy vital. The

    industry needs to present Abu Dhabi as the destination

    of choice for the next generation of travelers.

    Proposed Action: Work with the Abu Dhabi Tourism & Culture Authority and relevant government bodies

    to formulate a digital marketing strategy for Abu

    Dhabi as a destination. Suggestions include a YouTube

    campaign, or free Wi-Fi throughout the city.

    EMIRATIZATION

    “The integration of Emiratis is key to the success of the

    industry”

    Currently a very small percentage of Emirati nationals

    work within the hospitality sector. If the industry is able to

    attract more Emiratis, it will further diversify and enhance

    the workforce, as well as making for a more authentic,

    and culturally connected experience for our guests.

    Proposed Action: Request assistance from the local government to make hiring Emiratis more viable, in

    order to diversify the workforce and enhance guests’

    cultural experience and connection while in hotels.

    STAFF WELL-BEING

    “Staff members deserve proper recognition”

    We propose mounting an effort to reclassify hospitality

    employees from ‘workers’ to ‘skilled employees’, in order

    to open up accommodation possibilities. This will relieve

    pressure on the industry to source adequate housing for

    staff, and increase team member’s quality of life during

    their time in Abu Dhabi. This will also greatly enhance

    recruitment efforts and staff retention throughout the

    industry.

    Proposed Action: Increase the classification of hospitality employee from worker to skilled employee.

    HOSPITALITY & TOURISM

  • INFORMATION TECHNOLOGYFacilitator: Mazen Farraj, Intel Corporation Rapporteur: Hadi Mitri, Intel Corporation

  • ROUNDTABLE SUMMIT 2014

    23

    RE-ENGINEERING HUMAN CAPITAL BASICS

    “Skilled Emiratis are earmarked for the government

    sector”

    The IT sector is currently facing several challenges in

    managing, attracting and retaining human capital

    capable of developing innovation in the UAE. The

    usual incentives that attract expat employees do not

    resonate in this sector and would require a more tailored

    approach to be successful. This is compounded by a

    lack of engagement within the industry amongst young,

    skilled, Emirati graduates.

    Proposed Action: Create a committee to supervise a seeding exercise of UAE nationals into the private

    sector in order to ensure proper knowledge transfer

    and to create interest within the sector. Suggest

    restructuring incentives to recruit and retain skilled

    expat employees and to facilitate the visa entry and

    employment process.

    DEVELOPING A CULTURE OF RESEARCH & DEVELOPMENT

    “We need to build an international culture and brand

    for R&D in the UAE”

    Abu Dhabi is in the infancy stage of becoming a

    research and development hub. Articulating a value

    proposition that resonates both locally and globally will

    encourage this development. A culture of transparency

    and openness that is complimented by basic regulation

    around intellectual property rights will encourage

    engagement with Abu Dhabi as a R&D hub.

    Proposed Action: Invest in brand awareness and communication to ensure that the right culture for

    research and development is fostered within the

    Emirate. The AmCham Legal Affairs Committee is

    available to advise on best practices for intellectual

    property rights, and retention and management, with

    a specific focus on encouraging academia.

    BRIDGING THE GAP IN INFORMATION TECHNOLOGY AND INNOVATION

    “There is still an opportunity to create a large scale

    impact with increased investment”

    There is a continued need for government investment

    in information technology and innovation, which at

    the moment is comparatively shallow. Information

    and communication technology is an integral part of

    our personal and professional lives and it is therefore

    necessary to fuel innovative research and development

    projects within the UAE, throughout the IT sector, and to

    support further education and training.

    Proposed Action: The UAE ICT Fund has a unique opportunity to accelerate investment, and unparalleled

    access to funds that can both create and increase

    impact. Delegates will develop and propose actionable

    ideas and suggestions for the ICT Fund.

    INFORMATION TECHNOLOGY

  • ACKNOWLEDGEMENTS

  • ROUNDTABLE SUMMIT 2014

    25

    2014 ROUNDTABLE SUMMIT SPONSORS

    • Cleveland Clinic Abu Dhabi• General Electric• Lockheed Martin Global Inc.• Gulf Alliance Company – A Perot Company • Louis Berger• United Airlines, Inc.

    ABU DHABI GOVERNMENT REPRESENTATIVE

    • HE Sultan bin Saeed Al Mansoori, UAE Minister of Economy

    UNITED STATES GOVERNMENT REPRESENTATIVES

    • The Honorable Michael H. Corbin, United States Ambassador to the United Arab Emirates

    • John Simmons, Regional Senior Commercial Officer for the Gulf and Counselor for Commercial Affairs, US Embassy Abu Dhabi

    • Fred Aziz, Commercial Officer, US Embassy Abu Dhabi

    2014 ROUNDTABLE COMMITTEE

    • Timothy J. Richards (Chair), General Electric • Omar Al Busaidy, Abu Dhabi Tourism & Culture

    Authority• Dr. Qaiser Anis, PhD, Alliot Hadi Shahid • Matthew E. Byrd, Gulf Alliance Company – A Perot Company • Manal El Masry, US Embassy• John Habib, Qasimi Law Partners MENA• Chloe Hartwell, General Electric• Sandra Helayel, General Electric• Diony Koyess, Reach Group• Christopher O’Neill, Abu Dhabi Department of

    Economic Development

    • Dr. Kate O’Neill, PhD, Zayed University • Dr. Roy Panzarella, PhD, Lockheed Martin Global, Inc. • Beth Hopkins Rodabaugh, Cleveland Clinic Abu

    Dhabi• Dr. Elias Sayah, PhD, Sayah Engineering MENA• Christina Struller, AmCham Abu Dhabi• Theresa F. Weber, AmCham Abu Dhabi

    ROUNDTABLE SUMMIT FACILITATORS

    • Manaf Afyouni, Cleveland Clinic Abu Dhabi

    • Dr. Sami Alom, Al Noor Hospitals Group

    • Sana Bagersh, BrandMoxie

    • Mary Corrado, AMIDEAST

    • Mazen Farraj, Intel Corporation

    • Declan Hegarty, JPMorgan

    • Sami Kamel, GE Power & Water

    • Oliver Key, St. Regis Abu Dhabi

    • Dr. Roy Panzarella, PhD, Lockheed Martin Global Inc.

    • David Welch, International Bechtel Company

    Limited

    ROUNDTABLE SUMMIT REPORT PRODUCTION

    • Amigos Advertising and Publishing

    • Iris Media

    AMCHAM ABU DHABI STAFF

    • Theresa F. Weber, Executive Director

    • Christina Struller, Membership Director

    • Noor Barghouti, Events Manager

    • Christina Villaluz, Accounts & Membership Manager

    • Natasha Consolati, Communications Coordinator

    • Muhammed Ali NPK, Office Administrator

    • Zenaida Carpio, Administrative Coordinator

    • Hesham Abdullah, Intern

    • John Gunnison, Intern

    ACKNOWLEDGEMENTS

    AmCham Abu Dhabi expresses its deep appreciation to the following individuals, companies and institutions for their

    generous contributions to the organization of the 2014 Roundtable Summit.

  • AmCham Abu Dhabi

    Trademark of the American Business Group of Abu Dhabi

    P.O Box 43710, Abu Dhabi, UAE

    T: +971 2 631 3604

    F: +971 2 633 0489

    E: [email protected]

    www.AmChamAbuDhabi.org

    ©Copyright 2014 – American Business Group of Abu Dhabi

    Unless explicity stated otherwise, all rights in the content of this report are owned by the American Business Group

    of Abu Dhabi (AmCham Abu Dhabi). The content of this report may not be copied, reproduced, republished,

    downloaded, posted, broadcast or transmitted in any way without first obtaining the express written permission of the

    American Business Group of Abu Dhabi.

    The AmCham mission is to promote commerce, investment and goodwill between the United

    States of America, the membership, the Emirate of Abu Dhabi and the United Arab Emirates.

    AmCham Abu Dhabi, the trademark of the American Business Group of Abu Dhabi,

    is a member of the global network of American Chambers of Commerce.

    Sponsors:

  • غرفة التجارة األمريكية في أبوظبيالعالمة التجارية لمجموعة األعمال األمريكية في أبوظبي

    صندوق بريد 43710، أبو ظبي، اإلمارات العربية المتحدةT: +971 2 631 3604

    F: +971 2 633 0489

    E: [email protected]

    www.AmChamAbuDhabi.org

    © جميع الحقوق محفوظة 2014 - مجموعة األعمال األمريكية في أبو ظبيوعلى خالف ذلك، تعود الملكية وجميع الحقوق مضمون هذا التقرير الذي أعدته مجموعة األعمال األمريكية في أبوظبي )لغرفة التجارة

    األمريكية أبوظبي(. مضمون هذا التقرير، وال يجوز نسخه أو إعادة كتابته أو نشره أو تحميله أو بثه أو نقله بأي شكل من األشكال دون الحصول أوال على إذن صريح من مجموعة األعمال األمريكية في أبوظبي.

    تهدف غرفة التجارة األمريكية إلى تعزيز التجارة واالستثمار وتقوية العالقات بين الواليات المتحدة األمريكية وإمارة أبوظبي بدولة اإلمارات العربية المتحدة.

    غرفة التجارة األمريكية في أبوظبي، العالمة التجارية لمجموعة األعمال األمريكية في أبوظبي، العضو في الشبكة العالمية لغرف التجارة األمريكية

    الرعاة الرسميين: