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Ross Ryan CV September 2013
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PROFESSIONAL SKILLS
Over a year of experience managing key stakeholder relationships
on a global scale to a leading international bank.
Over a year of experience working as a subject matter expert in
SAP HR (OM) providing high level consultancy onmultiple structure
methodologies to stakeholders worldwide.
Award winning experience levels from a leading international
bank with all Microsoft Office Suite Products (Word, Excel,
Accessand PowerPoint) in providing professional, global
communication documents.
Fluent with Microsoft operating systems and Mac OSX and OS
devices such as the iPhone/iPad. A high degree of workingknowledge
with iWork, Adobe Creative Suite and a number of video and photo
editing suites.
2 years of experience in the negotiation and brokering of
purchasing and sales contracts, notably withinelectronics sector.
Working knowledge of import/export and supplier chain relationships
within the sector.
Statistical experience in sales acting as a key member of a
scanned margin project for Budgens. Acted as a primarycontact for
business purchasing with our O2 supplier ensuring that strict
purchasing processes were followed andbudgets were adhered to.
Experience in utilising business process re-engineering and the
methodologies behind strategic planning, businessmanagement and
systems development.
Industrial experience with the construction of computer systems
and fundamental knowledge of PC hardware,current hardware and
market trends.
Eager to learn anything put in front of me. An adaptable
individual as shown by the periods spent working night
shifts whilst on my industrial placement.
RECENT CAREER HISTORY
Analyst | Certeco 11/2012 Present
Strategic Consultancy for Post HR Transformation Incident
Management
Requested by the client personally to return on site for a
4-week period in order to provide SME level SAPOM support to
growing incident queues and form a business strategy to assist in
the management andreduction of the global SLA to the Global OM
Inbox.
Global HR Transformation Programme for Leading International
BankProvided SME level support to the Organisation and Position
Management Team to provide high levelSAP OM consultancy solutions
worldwide to HR Business Partners, Heads of Operations and Business
UnitOM Delegates.
Took ownership of designing and developing the Global Mass OM
Template to provide a workaroundsolution for downtime periods with
the new OneHR Portal. This was widely received as critical to
thedeployment of OneHR during the initial teething problems.
Volunteered my skills to assist in the creation of global
communication documents that were rolled outto HR Business
Partners, Heads of Operations and OM Delegates worldwide. These won
a Bright Staraward within the bank for their quality.
Ross Ryan Personal Phone: 07885 238902
Home Phone: 01227 500579
Email: [email protected], Clean Driving License
Address:29 Maydowns RoadChestfield
KentCT5 3LL
mailto:[email protected]:[email protected]
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Operations Controller | Cantium Electronics Limited 04/2010
09/2012
Stakeholder Management, Project Design Lead, Technical Expert My
position at Cantium involved the simultaneous management of a vast
array of the systems contained
within the business environment.
The most notable project undertaken during included the ground
up planning, design and operational
management of a complete supply chain system allowing Cantium to
successfully manage a 500,000supply contract with a customer. This
was inclusive of designing a supply system allowing us to
translatethe BOM requirements from the customers systems into a
dataset that Cantium could use to effectively
plan the procurement, storage, kit creation and supply of the
BOMs to the customer. This system has
been a resounding success, allowing a very small number of
employees the ability to operate the entireproject and maintaining
the highest service level to our customer.
IT Graduate |Musgrave Retail Partners GB 11/2009 04/2010
National Scanned Margin- Data Analysis Scanned Margin for
Budgens Stores encompasses the analysis of Budgens sales data per
store with the
aim to target discrepancies, gaps or any other issue the data
may have. The role requires consistentliaison with nation
stakeholders such as store owners, EPOS providers and system
developers to ensure
that the daily reports are as comprehensive as possible.
Corporate Internal Mobile Expert I was the key liaison for the
GB Mobile Contract with O2. This role as a sub heading of my
service deskrole entails the purchasing of mobile devices, tariffs
and troubleshooting with O2, ensuring that correct
purchasing procedures are maintained and that budgeting was
adhered to.
The entire Service Request role entails the internal
administration of over 10 key systems including Active
Directory, Oracle, DIDOS and a number of bespoke systems (Many
with Unix backbones).
EDUCATION
PRINCE2 Foundation | AQA2013
Bachelor of Science Degree | Brunel University2004-2008
Bachelor of Science, Information Systems with Professional
Practice
Second class, Honorary Degree (Higher) 2:1
Professional practice diploma with distinction
Secondary School | Queen Elizabeths Grammar School 1997-2004
A-Levels
A2/IT A A2/D&T Resistant Materials C A2/Physics D A2/General
Studies B AS/Sociology B10 GCSEs A B including:
IT A Mathematics A English Language A Double Science BB German
A
REFERRALS AVAILABLE ON REQUEST
