Summary…

During the meeting, there was some

mistakes done by the Europe

Manager.

Shake hand

Too hard

Receiving business card

Use one hand to

received business card.

Use both hand when

received business card.

Eyes contact

Look directly to eyes

Look at face area but

not directly into the eyes

Chinese will not say “no” directly

Interpret directly Ask more to confirm

Maybe

…

She likes

my idea!

I should find

out more

about her

real feeling.

Maybe

…

Chinese focus on statutes

Provide only relevant

information

regarding own background.

Provide background

related to family member too

Her father is CEO of ABC Company!

Chinese Norms:

Say “no” when received gift

Take back when

the other say no

Continue presented

it even the other say no

First name is only used by close

friends and family

Address first name Use respectful address

Hi,

YiFang

Hi, Miss

Suo

Sit plan

Try to sit near or

beside CEO

Sit on the place

that the CEO

invited you to sit

Chinese are more pragmatism

Short-term goals Long-term goals

Three

months

profit

Three

years

profit

Tips for doing

business in China

#1 Prepare before departure

Find out their culture

Be aware of the Dos and Don’ts!

Three months’

profit or Three

years market

shares???

#2 Dress up yourself

Dress in formal suit will be treated as

more professional

Prepare business card with both side

one side in English and the other side in

Chinese

#3 Prepare a small gift

Present a small gift will be

treated polite

A common custom in China

Aware: Too expensive gift

may be treated as bribe!!

#4 Be patient to attend entertainment

Entertainments is

important in China

business cycle

To build relationship and

establish goodwill

#5 Learn some Chinese

Learning Chinese definitely

will be an extra points for you

Your Chinese’s partner will

feel themselves being care

More easily to build up

relationship

Common and useful

Chinese Word in business meeting

Hello 你好Nǐ hǎo

I am 我是Wǒ shì

Nice to

meet you

很高兴Hěn gāoxìng

见到您jiàn dào nín

Bye Bye 再见Zài jiàn

Yes是Shì

No 不Bù

Sorry 对不起Duì bù qǐ

OK 行Xíng

Thank

You谢谢Xiè Xiè

You’re

welcome

不客气

Bù kè qì

Thank YouANY QUESTION???