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ORGANIZATION OF MASS
EVENTS
Rodrigo Bernardo Fernndez
Mara Victoria Riesgo Garca
Index:
1) Introduction 1
2) Design and organization 2
2.1) Basic steps for initial design 2
2.1.1) Purspose and public of event 2
2.1.2) Defining the type of event to organize
and establishment of the same name and identity 2
2.1.3) Date, time and place 3
2.1.4) Schedule of activities 4
2.2) Subsequent organizational activities 5
2.3) Accreditation 5
2.4) Technical elements: Hardware/software 6
2.5) Summary of other aspects to take into account 7
2.5.1) Catering 7
2.5.2) Atmosphere 7
2.5.3) Additional Staff 8
2.5.6) Information in the event 8
2.5.7) Security Personal 8
3) Bibliography 9
1
1. Introduction
First of all, we would like to define event and specify which kind of
events we are referring to before entering the topic.
We understand mass event as an important and programmed situation
which has many participants. Into this kind of events we can highlight the
following: press conferences, product/service presentations, visits to
plants, openings, expositions, seminaries, tournaments, concerts,
assemblies, conventions, congresses etc.
An event is a time of maximum exposure where the sanctioning body is
presented to their audiences directly. There everything will be
experienced and evaluated from the experience itself, so you need to plan
every detail and be absolutely rigorous in them.
Nothing should be left to chance because this communication activity has
a minimal margin of error and an "instant delivery" since all actions is
concentrated in a single moment and are evaluated by their recipients
immediately.
Performing any event involves three basic steps: the design and
organization, coordination of on-site activities and monitoring and
evaluation of results. We will now briefly detail the tasks involved in each
stage.
2
In principle it is necessary to build a basic schedule of activities-there are
steps that cannot be ignored or postponed, but you also need to be
sufficiently flexible in managing the uncertainties that will arise
throughout the entire organization.
2. Design and organization
2.1 BASIC STEPS FOR INITIAL DESIGN
2.1.1. Purpose and public of event
It is important that we do the following questions and we answer clearly,
as in any communication product:
Why is this event?
Who is it for?
What do I want to communicate to each of these audiences?
Is it worth the investment of human resources, time and money?
Is the best way to achieve what the organization is looking for?
Naturally, except in large organizations with large budgets for these
activities, the first item to consider before you start organizing an event is
economic viability. To do this, you will need to perform a more thorough
outline the possible costs and make a pessimistic calculation thereof in
order to anticipate possible difficulties before embark at work.
As we are only considering mass events, we assume that we dont have
any economic problem related to budgets.
2.1.2. Defining the type of event to organize and establishment of the
same name and identity.
Will it be a press conference, a convention, a party, a lunch? What are the
essential values or ideas that communicate? I mean, what idea will go
3
through each of the productions that perform -invitations, posters,
advertisements, souvenirs, etc. -
If necessary - dependent event - elected need to select a name and clearly
define the particular event identity - exceeding the organizer. For
example, if a faculty organized a conference for professionals in the
discipline, surely we must determine the name of the conference and for
the same visual identity that can differentiate and give it its own identity.
How close this identity or self- respect of the organization is depends on
the relationship between the two pretend to make visible. In this mediate
political and strategic issues, such as how much we allow "they
differentiate" or whether to paste the name of the organization because
their prestige function as a powerful public appeal potential.
2.1.3. Date , time and place.
It is important to check all the agendas and timetables necessary to
identify if there is no other event that our guests are invited to, or an
event of much relevance that could overall and "tarnish" our effort.
Logically, the criterion for choosing the date and time has to consider first
the convenience and opportunities that invite the public, and then, the
goal that we set for the event.
The place you choose should be quite appropriate for the type of event
we have decided to organize, this implies that you must have to perform
all the necessary activities that are set, with the possibility to install
amenities.
It must also be consistent with the identity of the event and easily
accessible to our guests. Once selected and evaluated their convenience,
space must be booked and contracted with anticipation.
It is recommended to sign contracts with each of the suppliers involved, a
detailed provider data and signature budget usually also applies to legal
actions, and that while in some cases it may be laughable to the smallness
of the service or provider confidence, lack of compliance with any
4
problems can cause many and this is one more way to engage him in the
fulfillment of what we offered.
Related to hiring the space, the organizers should be aware that in an
event of significant size, which requires the installation of structures, the
organizations need to rent the place at least one or two days earlier to
have time to work, clean up and leave in all conditions.
Ex: Mount stands with complex architecture and video systems,
refrigeration, or exhibition of products of difficult movement as can be
machinery or models.
2.1.4. Schedule of activities
We will have to build a basic schedule with all activities to be undertaken
in the event to start them viable.
To structure it we must have in mind the objective of the event, the public
to be targeted and all other decisions have been taken before (possibilities
of space, the number of hours or days the event lasts, etc.)
It is essential to bear in mind that attendees must have a pleasant and
enjoyable time at the event, so the distribution of activities should be
designed accordingly. In turn, we must distribute the events thinking
about how we want people to "flow" through space and how long you
intend to stay in each place and the event in general.
That is, if we want to stay for 5 hours that the event continues or if we
come 2 days of the same, we have to project the realization of attractive
activities in key moments of that period of time for the function of our
goal.
Also, in the case of being the organizers, exhibitors must know the flow
chart designed by the organizer, because it works as the page number
advertised in print media : It's not the same if the public goes through our
stand after they passed the stand of other organizations similar to ours or
not. The reception context will be different in either case.
5
If it were a conference, using the same criteria, it would be necessary to
contact the organizers and/or speakers for what they speak for not to find
five minutes before exposing our product some guest being told what we
thought to say.
2.2 SUBSEQUENT ORGANIZATIONAL ACTIVITIES
After those initial 4 basic steps its necessary to continue the organization
depending on the type of event we are planning (we consider that every
possibility of event includes many people), to complete all the activities in
the schedule.
According to the event chosen, there will be need of following the next
steps; even they dont have a chronological order as above, they are also
essential for the performance of any type of event:
The findings and legal matters as taxes payable, to respect rules and
laws, schedules, etc.
Safety Aspects out insurance, a health service/ambulance, police
security, notify the fire department about the event that is going to take
place, etc.
The communication of the event to some of its public. According to
authorities the case may be, in some events, necessary to inform certain
governmental authorities to be aware of what we do. Press - you can go
ahead to the media, the staff of the organization, etc.
Hiring suppliers/exhibitors invitation, speakers, etc.
2.3 ACCREDITATION
Accreditation is the information from the guest of basic data, typically in
exchange for delivering a credential that identifies the wizard during
event. This activity is performed only in some types of events (like
congresses) but also is central for several reasons.
6
In principle, it is effected by a security issue, because if it raises a
mandatory accreditation, the organizer has the data of each of the
attendees with a way to "filter" - thanks - to discomfort those not directly
interested public (this counts especially for free events and free
admission).
Meanwhile, for the organizer are also important data that can be obtained
from your guests so you must make a good record in accordance with the
direction and information needed which each sanctioning body in
particular.
Also, another aspect that should be especially careful is the way you
choose to do it, because a not well organized accreditation of attendees
can be a "bottleneck" for the event, involving discomfort and
inconvenience for guests.
With respect to the latter is recommended for accreditation to provide a
space large enough so that if they get large groups of people can be
comfortable and complete records with confidence (counters or tables
and pens are essential).
It is also making a positive pre-accreditation, thanks to which you can limit
the number of people who need to complete that day and your data can
be advanced before the day of the event with the development of
credentials (Example : The complete on- line or by mail to get to the event
and removed only credential, which won several minutes per assistant In
relation to the development and delivery of credentials, should be
provided for a system as fast as possible, because it is necessary to
understand that when people come to an event, they want to be in it and
not waste time filling out forms and waiting for a credential).
2.4 TECHNICAL ELEMENTS - HARDWARE / SOFTWARE
It is necessary, depending on the activities involved in the event, all the
technical elements that will be needed during the day or that it is planning
to develop - probably, necessaries to develop activities that day .
7
These needs range from PC equipment for accreditation and / or printing
of certificates until spokesman microphones and journalists - in - press
conferences, or Internet access for a guest or particular activity and
equipment functional sound for background music.
Also can outsource these services through concessions: Ex: The computer
equipment for those days can provide a computer brand, in exchange for
putting their logo and some promoters in the accreditation desk.
It is essential to analyze earlier if this is convenient from the point of view
of our image, as we are getting outstanding of powerful significant
elements, such as other brands or products.
Virtually everything that happens at an event today requires some
technical support, so it is essential to have such equipment, most can be
rented and generally they are prepared for this kind of events.
Meanwhile, it is also necessary to have trained staff to handle the
equipment and, if necessary, repair faults or minor difficulties. Also, if its
possible, is also advisable to have some "backup" units in case some
essential element is broken at the last minute (barcode scanners, printers,
microphones, etc.).
2.5 SUMMARY OF OTHER ASPECTS TO TAKE INTO CONSIDERATION
2.5.1 Catering
For events that require catering menu is recommended to determine the
type of service and the caterers that is engaged or with someone that has
enough experience in the field.
Those with knowledge of the characteristics and needs of this particular
service in different types of events, may suggest the ideal of achieving or
respect the aim of our event way.
2.5.2 Atmosphere
Following the coherence of all the elements, the setting must also
correspond to the purpose and identity of the event. It is important to
8
note that an event is an act of communication and, therefore, the decor
and ambience of the space is critical to the achievement of its objectives
and that it will be meaning and talking throughout the period of time that
people are there. It is a space that should not be missed.
2.5.3 Additional Staff
In virtually all events some additional staff is required to perform a certain
task, which is why we must consider some general criteria to optimize
these resources. It is important to recognize that the most likely people to
work for nothing do not know the criteria and organizational culture, and
identity of the host organization or event, therefore, we must put the
current to guide their actions and that everything that they conduct is
guided by the same standards as ours.
2.5.4 Information in the Event
Provision should be made the day of the event; guests must have
sufficient information to easily scroll through all the spaces and activities
undertaken. Therefore, it is necessary to evaluate appropriate signaling-
bathrooms basic services, emergency room, emergency exits, which is
available to all schedule activities through stationery or posters and are
marked also some important areas for us, for example, the registration
area or spaces tastings and souvenir delivery.
2.5.5 Security Personal
In certain events is usually advisable to hire a security company to monitor
continuously that the event runs without a hitch. (Ex: concerts, festivals
etc.)
9
3. Bibliography
[1] http://perio.unlp.edu.ar/tpm/textos/tpm-eventos.pdf
[2]__http://www.zaragoza.es/ciudad/sectores/jovenes/cipaj/pu
blicaciones/europa16.htm
[3] http://www.sarao.com.mx/organizacion-de-eventos/
[4] Images: Google Images