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    Kelli J. SchutteWilliam Jewell College

    Robbins & Judge

    Organizational Behavior14th Edition

    Leadership

    12-0Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall

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    Chapter Learning Objectives

    After studying this chapter, you should be able to:

    Define leadership and contrast leadership and management.

    Summarize the conclusions of trait theories of leadership.

    Identify the central tenets and main limitations of behavioral

    theories.

    Assess contingency theories of leadership by their level of support. Compare and contrast charismatic and transformational leadership.

    Define authentic leadership and show why effective leaders

    exemplify ethics and trust.

    Demonstrate the role mentoring plays in our understanding of

    leadership.

    Address challenges to the effectiveness of leadership.

    Assess whether charismatic and transformational leadership

    generalize across cultures.

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-1

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    What Is Leadership?

    Leadership

    The ability to influence a group

    toward the achievement of goals

    Management Use of authority inherent in

    designated formal rank to obtain

    compliance from organizational

    members

    Both are necessary for

    organizational success

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-2

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    Trait Theories of Leadership

    Theories that consider personality, social, physical, orintellectual traits to differentiate leaders from

    nonleaders

    Not very useful until matched with the Big Five

    Personality Framework

    Essential Leadership Traits

    Extroversion

    Conscientiousness

    Openness

    Emotional Intelligence (Qualified)

    Traits can predict leadership, but they are better at

    predicting leader emergence than effectiveness.

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-3

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    Behavioral Theories of Leadership

    Theories proposing that specific behaviors differentiateleaders from nonleaders

    Differences between theories of leadership:

    Trait theory: leadership is inherent, so we must identify the

    leader based on his or her traits

    Behavioral theory: leadership is a skill set and can be taught

    to anyone, so we must identify the proper behaviors to teach

    potential leaders

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-4

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    Important Behavioral Studies

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-5

    Initiating structure

    ConsiderationOhio

    Employee-oriented

    Production-oriented

    Michigan

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    Contingency Theories

    While trait and behavior theories do help usunderstand leadership, an important component is

    missing: the environment in which the leader exists

    Contingency Theory adds this additional aspect to our

    understanding leadership effectiveness studies

    Three key theories:

    Fiedlers Model

    Hersey and Blanchards Situational Leadership Theory Path-Goal Theory

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-6

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    Fiedler Model

    Effective group performance depends on the propermatch between leadership style and the degree to which

    the situation gives the leader control.

    Assumes that leadership style (based on orientation revealed

    in LPC questionnaire) is fixed

    Considers Three Situational Factors:

    Leader-member relations: degree of confidence and trust in

    the leader

    Task structure: degree of structure in the jobs

    Position power: leaders ability to hire, fire, and reward

    For effective leadership: must change to a leader who fi ts

    the situation or change the situational variables to fi t the

    cur rent leader

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-7

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    Graphic Representation of Fiedlers Model

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-8

    E X H I B I T 12-2

    Used to

    determine

    which type

    of leader

    to use in a

    given

    situation

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    Fiedlers Cognitive Resource Theory

    A refinement of Fiedlers original model: Focuses on stress as the enemy of rationality and creator of

    unfavorable conditions

    A leaders intelligence and experience influence his or her

    reaction to that stress

    Research is supporting the theory.

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-9

    Stress Level

    Low

    High

    IntellectualAbilities

    Effective

    Ineffective

    Leaders

    Experience

    Ineffective

    Effective

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    Assessment of Fiedlers Model

    Positives: Considerable evidence supports the model, especially if the

    original eight situations are grouped into three

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-10

    Problems:

    The logic behind the LPC

    scale is not well understood

    LPC scores are not stable

    Contingency variables are

    complex and hard todetermine

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    Situational Leadership Theory

    A model that focuses on follower readiness Followers can accept or reject the leader

    Effectiveness depends on the followers response to the

    leaders actions

    Readiness is the extent to which people have the ability

    and willingness to accomplish a specific task

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-11

    Ability to follow Willingness to Follow Leadership Behavior

    Unable Unwilling Give clear and specific directions

    Unable Willing Display high task orientation

    Able Unwilling Use a supportive and participatory

    style

    Able Willing Doesnt need to do much

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    Houses Path-Goal Theory

    Builds from the Ohio State studies and the expectancytheory of motivation

    The Theory:

    Leaders provide followers with information, support, andresources to help them achieve their goals

    Leaders help clarify the path to the workers goals Leaders can display multiple leadership types

    Four types of leaders:

    Directive: focuses on the work to be done

    Supportive: focuses on the well-being of the worker Participative: consults with employees in decision making

    Achievement-Oriented: sets challenging goals

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-12

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    Vroom and Yettons Leader-Participation Model

    Howa leader makes decisions is as important as whatis

    decided

    Premise: Situational variables interact with leadership

    attributes to impact the behavior of the leader.

    Leader behaviors must adjust to the way tasks are structuredin the organization.

    This is a normative model that tells leaders how participative

    to be in their decision making of a decision tree

    Five leadership styles

    Twelve contingency variables

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-13

    E X H I B I T 12-5

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    Leader-Member Exchange (LMX) Theory

    In Groups

    Members are

    similar to leader

    In the leaders

    inner circle of

    communication

    Receives more

    time and

    attention from

    leader

    Gives greater

    responsibility

    and rewardsCopyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-14

    Out Groups

    Managed by formal

    rules and policies

    Receive less of the

    leaders attention /

    fewer exchanges More likely to

    retaliate against the

    organization

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    Charismatic Leadership

    Charisma means gift in Greek

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-15

    Vision

    Personal Risk

    Sensitivity to

    Followers

    UnconventionalBehavior

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    Transformational Leaders

    Inspire followers to transcend their self-interests for

    the good of the organization

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-17

    Contingent Reward

    Management by Exception(active)

    Management by Exception(passive)

    Laissez-Faire

    Transactional

    Idealized Influence

    Inspirational Motivation

    Intellectual Stimulation

    Individualized Consideration

    Transformational

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    Leadership Model

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall

    12-18

    TransactionApproaches

    Laissez-Faire

    Management by

    Exception Contingent

    Reward

    TransformationalApproaches

    IndividualizedConsideration

    IntellectualStimulation

    InspirationalMotivation

    IdealizedInfluence

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    Authentic Leaders

    Authentic leaders know who theyare, what they believe in and value,and act upon those values and beliefs.

    Ethics and Leadership Leadership is not free from values.

    When we assess leadership, we mustassess not just the goals themselvesbut also the means by which thosegoals are achieved.

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-19

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    Trust and Leadership

    Trusta psychological state that exists when you agree

    to make yourself vulnerable to another because you

    have a positive expectation for how things are going to

    turn out.

    Key attribute associated with leadership

    Followers who trust their leader will align their actions and

    attitudes with the leaders behaviors/requests

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-20

    TrustDesired

    Actions

    Desired

    Attitudes

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    How is Trust Developed?

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall

    12-21

    LeadershipAction:

    Integrity,Benevolence,Ability

    Trust Action: Risk Taking,Information Sharing,Group Effectiveness,and Productivity

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    Mentoring Leading for the Future

    Mentor: A senior employee who supports a less

    experienced employee.

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-22

    Career

    FunctionsHelping the protg gain skills and

    abilities

    Lobbying for the protg to getbetter assignments

    Providing exposure to influentialindividuals in the organization

    Acting as a sounding board forideas

    Psychological

    FunctionsCounseling the protg to bolster

    his/her confidence

    Sharing personal experiences withthe protg

    Providing friendship andacceptance

    Acting as a role model

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    Finding and Creating Effective Leaders

    Selecting Leaders

    Training Leaders

    Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 12-23

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    Global Implications

    These leadership theories are primarily studied in

    English-speaking countries

    GLOBE does have some country-specific insights

    Brazilian teams prefer leaders who are high in consideration,

    participative, and have high LPC scores

    French workers want a leader who is high on initiating

    structure and task-oriented

    Egyptian employees value team-oriented, participative

    leadership, while keeping a high-power distance

    Chinese workers may favor a moderately participative style

    Leaders should take culture into account

    The GLOBE Study

    12-24Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall

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    Summary and Managerial Implications

    Leadership is central to understanding group behavior as the leader provides the

    direction.

    Extroversion, conscientiousness, and openness all show consistent relationships toleadership.

    Behavioral approaches have narrowed leadership down into two usabledimensions.

    Need to take into account the situational variables, especially the impact offollowers.

    Research on charismatic and transformational leadership has made majorcontributions to our understanding of leadership.

    Leaders must be seen as authentic and trustworthy.

    Investment must be made in the future through mentoring and training leaders.

    12-25Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall

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    All rights reserved. No part of this publication may be reproduced,stored in a retrieval system, or transmitted, in any form or by any

    means, electronic, mechanical, photocopying, recording, or otherwise,without the prior written permission of the publisher. Printed in the

    United States of America.

    Copyright 2011 Pearson Education,Inc. Publishing as Prentice Hall

    12-26Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall