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RMASFAA2009-2010 Training Committee
What is Leadership?Leadership is described as the “process of
social influence in which one person can enlist the aid and support of others in the accomplishment of a common task”
DefinitionsAbility to leadGuidanceLeadersWhat else?
Leadership Traits
You must first have knowledge of yourself..Leadership is as much about yourself as it is
those you are leading.Seek to identify personal goals, motives,
insecurities, strengths and weaknesses.You must have a commitment to the profession
and/or organization, not just to yourself.
Leadership stylesAutocratic
• Bureaucratic• Laissez-faire• Democratic
AutocraticClassical approachObey without explanationStructured set of rewards and punishments.
Autocratic – Most effective when...New, untrained employees who do not know which
tasks to perform or which procedures to follow Effective supervision can be provided only through
detailed orders and instructions Employees do not respond to any other leadership
style There are high-volume production needs on a daily
basis There is limited time in which to make a decision A manager’s power is challenged by an employee The area was poorly managed Work needs to be coordinated with another
department or organization
Autocratic – Not effective when... Employees become tense, fearful, or
resentful Employees expect to have their opinions
heard Employees begin depending on their
manager to make all their decisions There is low employee morale, high
turnover and absenteeism and work stoppage
Bureaucratic“by the book”Rules are enforced!
Bureaucratic – Most effective when... Employees are performing routine tasks over
and over. Employees need to understand certain
standards or procedures. Employees are working with dangerous or
delicate equipment that requires a definite set of procedures to operate.
Safety or security training is being conducted. Employees are performing tasks that require
handling cash.
Bureaucratic – Not effective when...Work habits form that are hard to break,
especially if they are no longer useful. Employees lose their interest in their jobs
and in their fellow workers. Employees do only what is expected of them
and no more.
DemocraticParticipative styleTypically the democratic leader:
Develops plans to help employees evaluate their own performance
Allows employees to establish goals Encourages employees to grow on the job and be promoted
Recognizes and encourages achievement.
Democratic – Most effective when...The leader wants to keep employees informed
about matters that affect them. The leader wants employees to share in decision-
making and problem-solving duties. The leader wants to provide opportunities for
employees to develop a high sense of personal growth and job satisfaction.
There is a large or complex problem that requires lots of input to solve.
Changes must be made or problems solved that affect employees or groups of employees.
You want to encourage team building and participation.
Democratic – Not effective when...There is not enough time to get everyone’s
input. It’s easier and more cost-effective for the
manager to make the decision. The business can’t afford mistakes. The manager feels threatened by this type of
leadership. Employee safety is a critical concern.
Laissez-Faire“hands-off” styleThe manager provides little or no direction
and gives employees as much freedom as possible.
Laissez-Faire – Most effective when...Employees are highly skilled, experienced,
and educated. Employees have pride in their work and the
drive to do it successfully on their own. Outside experts, such as staff specialists or
consultants are being used Employees are trustworthy and experienced.
Laissez-Faire – Not effective when...It makes employees feel insecure at the
unavailability of a manager. The manager cannot provide regular
feedback to let employees know how well they are doing.
Managers are unable to thank employees for their good work.
The manager doesn’t understand his or her responsibilities and is hoping the employees can cover for him or her.
Varying Leadership StyleWhile the proper leadership style depends on
the situation, there are three other factors that also influence which leadership style to use. 1. Personal Background2. Employees being supervised3. The companies traditions, values, philosophy
and concerns
True Colors
FA Leadership in the Office...Increase specific program knowledgeExpand FA knowledge to other areasTake on special projectsOversee workstudy studentsOffer solutions to problemsFind opportunities to share, inform, educate
FA Leadership on your Campus...Be an active advocate for FA issuesOrientation – get involved!Financial Literacy week (credit, id theft, etc)Sponsor/Host FA workshops outside normal
high school visitsServe on college-wide committees
FA Leadership in your Community...FA Nights – high schools, local libraries,
scout troops, GEAR UPBe the FA resource!Write an article for local paper or college
paperDo a radio/TV spot during Financial Literacy
week – This is a perfect opportunity to speak about College Goal Sunday on your local radio station if your state is still participating in this event.
FA Leadership in your Professional Association...Make connections! Find a mentor, be a
mentor!!Start small and increase your responsibilities
• Work at a conference (moderate, stuff packets)• Be a session speaker• Serve on a committee• Become a committee chair• Run for office
FA Leadership to your Students...Assist!!Take and Make Time!Expand your availability to online. Online
financial aid fairs, emails, facebook
Where do you go from here?Share your knowledge/expertiseContinually evaluate systems in order to
improve. We can always be more efficient and more effective!
Be positive, upbeatBe open to new possibilities – don’t say things
like “that won’t work” or “we tried that before”Make a personal commitment to maintain your
strong ethics and professionalismEncourage your employees and co-workers!
List of additional resources/references
Primal LeadershipDaniel Goleman, Richard Boyatzis, Annie
McKeeOn Becoming a Leader
Warren BennisEmotional Intelligence
Daniel GolemanDon’t Sweat the Small Stuff
Richard Carlson, Ph.D.The Secret of Letting Go
Guy Finleywww.positivelymary.com
Mary Miscisin
