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Risk Management Integration into the Business Mark Durivage, ASQ Fellow, CBA, RAC, CTBS Managing Principal Consultant Quality Systems Compliance LLC ASQ Biomedical Division May 31-June 1, 2017 1

Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

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Page 1: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Risk Management Integration into the Business

Mark Durivage, ASQ Fellow, CBA, RAC, CTBSManaging Principal Consultant

Quality Systems Compliance LLC

ASQ Biomedical DivisionMay 31-June 1, 2017 1

Page 2: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

May 31-June 1, 2017 ASQ Biomedical Division 2

✓Define Risk✓Discuss the Risk Management Process✓Define Risk-Based Thinking✓Explore Risk Tools

Page 3: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

RISK

ASQ Biomedical DivisionMay 31-June 1, 2017 3

Page 4: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Definitions and Background

May 31-June 1, 2017 ASQ Biomedical Division 4

➢ ISO 9000:2015 Quality management systems —Fundamentals and vocabulary

➢ ISO 9004:2009 Managing for the sustained success of an organization — A quality management approach

➢ ISO 9001:2015 Quality management systems —Requirements

➢ ISO 13485:2016 Medical devices — Quality management systems — Requirements for regulatory purposes

➢ ANSI/AAMI/ISO 14971:2007 Medical devices—Application of risk management to medical devices

Page 5: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

ICH Q9: Quality Risk Management

ASQ Biomedical Division ICH Harmonized Tripartite Guideline. ICH Q9: Quality Risk Management June 2006 http://www.ich.org

Page 6: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

May 31-June 1, 2017 ASQ Biomedical Division 6

Page 7: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Risk Management

Process

Page 8: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Risk-Benefit Analysis

ASQ Biomedical Division

Page 9: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Risk-Based Thinking

May 31-June 1, 2017 ASQ Biomedical Division 9

✓Design and development activities✓Inspection activities (incoming, in-process,

and release)✓Commissioning and validation activities✓Supplier management✓Audits findings (Internal and External)✓Corrective and Preventive Action (CAPA)✓Nonconformances✓Complaints

Page 10: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Risk Tools

May 31-June 1, 2017 ASQ Biomedical Division 10

➢ Failure Mode and Effects (FMEA) Analysis ➢ Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis➢ Political, Economic, Social, and Technological (PEST) Analysis➢ Hazard Analysis and Critical Control Points (HACCP)➢ Force Field (FF) Analysis➢ Fault Tree Analysis (FTA)➢ Hazard Operability (HAZOP) Analysis➢ Preliminary Hazard (PHA) Analysis

Page 11: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Failure Mode and Effects (FMEA) Analysis

May 31-June 1, 2017 ASQ Biomedical Division 11

Perform FMEA (user, design, process)

FMEA determines the risk

Risk indicates the actions

Page 12: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis

May 31-June 1, 2017 ASQ Biomedical Division 12

Page 13: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Political, Economic, Social, and Technological (PEST) Analysis

May 31-June 1, 2017 ASQ Biomedical Division 13

Page 14: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Hazard Analysis and Critical Control Points (HACCP)

May 31-June 1, 2017 ASQ Biomedical Division 14

Page 15: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Force Field (FF) Analysis

May 31-June 1, 2017 ASQ Biomedical Division 15

Page 16: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Fault Tree Analysis

(FTA)

Page 17: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Hazard Operability (HAZOP) Analysis

May 31-June 1, 2017ASQ Biomedical Division 17

Page 18: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Preliminary Hazard (PHA)

Analysis

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Page 19: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

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Page 20: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

May 31-June 1, 2017 ASQ Biomedical Division 20

➢ Use risk management tools that are appropriate to your organizations expertise

➢ Start with simple risk management tools and explore the use of other tools as appropriate.

➢ Proceduralize the risk management tools your organization utilizes.

➢ Use a risk-based statistical rationale➢ Keep apprised of current industry

trends➢ Document you plan, actions, and

results

Page 21: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Questions

Page 22: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

May 31-June 1, 2017 ASQ Biomedical Division 22

Page 23: Risk Management Integration into the Business...Definitions and Background May 31-June 1, 2017 ASQ Biomedical Division 4 ISO 9000:2015 Quality management systems — Fundamentals and

Contact Info

May 31-June 1, 2017 ASQ Biomedical Division 23

[email protected]

https://www.linkedin.com/in/markdurivage