A state-of-the-art view on Business Analysis

Rising importance of Business Analysis when performing projects

HJB Getting in Control

Hvala sponzorima

2

Your Presenter

• More than 30 years experience in project/program/portfolio management and business improvement.

• Specialist in aligning IT to new or revised business strategies and improving success rates of delivering projects.

• Worked as a business improvement consultant for Philips, KPN, RabobankInternational, KLM, ABNAmro, AMGEN, Proximus, HSBC, Shell, ING, HP, Rasgas, QIA, Al Elm, Zadco, Etisalat and many others.

12 november 2015 PMI Congress Croatia 3

Bart BerninkTel : +31622197355

CEO HJB Getting in Control

Topics

• Trends

• Business Analysis

• Business Analysis phases

• Why business Analysts

• The future

• Certification

12 november 2015 PMI Congress Croatia 4

What changes do we see

• Organizations face more complex issues, with IT expected to help the business side weave together multiple kinds of technology to solve those business challenges.

• IT is becoming more commoditized and more outsourced, and as it does so, its main value to the organization becomes analytic rather than procedural. With the easy value from technology already achieved, IT now needs to show the business it can leverage technology for ever more strategic uses, thereby elevating the role of the business analyst.

12 november 2015 5PMI Congress Croatia

Business Analysis

• “Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies and operations of an organization, and recommend solutions that enable the organization to achieve its goals.”

AS-IS

- Organisation- Policies- Processes- Products- Customers- IT architecture

TO-BE

- Organisation- Policies- Processes- Products- Customers- IT architecture

Businessstrategy

Initiatives• solution• feasibility• business case

BABOK Toolkit

12 november 2015 6PMI Congress Croatia

The Route to Follow

Business need analysis

Solution vision creation

Elicit, analyse and document requirements

Develop solution

Validate solution

Implement solution

Needs report

Acceptance notification

Supportive Role

Leading Role

Leading Role

12 november 2015 7PMI Congress Croatia

The Business Analyst

• Any person who performs business analysis tasks.

• Unlike the rest of IT, business analysts are directly assigned to business units, even if they still report to IT.

• Analysts, therefore, are often viewed as the premier source of IT expertise within the organization and are typically expected to have the communications and social skills that go along with that responsibility.

12 november 2015 8PMI Congress Croatia

Why so many IT project fail

Lack of User Input 12.8%

Incomplete Requirements 12.3%

Changing Requirements 11.8%

Lack of Executive Support 7.5%

Technology Incompetence 7.0%

Lack of Resources 6.4%

Unrealistic Expectations 5.9%

Unclear Objectives 5.3%

Unrealistic Time Frames 4.3%

New Technology 3.7%

Other 13.9%

31% of the projects were cancelled before ever getting completed

Standish Group Research

9PMI Congress Croatia12 november 2015

Bu

siness A

nalysis R

elated

Business Analysis Benefits

• Benefits for the organization

• Benefits for the triple constraint

12 november 2015 PMI Congress Croatia 10

Benefits for the Organization

• Increased likelihood of accomplishing the business strategy

• Improved work processes, systems, and products producing greater cost savings, more accurate schedules, and an increase in customer satisfaction

• More effective communication and collaboration among stakeholders throughout the organization

• Clearer understanding of the stakeholder needs

• Improved productivity and efficiency in requirements analysis

• Improved flexibility to respond to project complexity

• Improved ability to accommodate requirements changes

• Better decision making at all levels of the organization

• Increased stakeholder involvement and satisfaction

12 november 2015 PMI Congress Croatia 11

Benefits for the solution provider Project Manager

• Deliver benefits to the marketplace around sound requirements, which reduces costs by preventing poor scope definition

• Minimize the number of change requests a project will undertake and consequently prevent unnecessary scope creep

• Decrease the time it takes to bring products to market and increase competitiveness in both the marketplace and internally with employees

12 november 2015 PMI Congress Croatia 12

What makes a good Business Analyst?

• Experts expects its business analysts to be able to:

– help the business side create solution requirements,

– write test scenarios and plans,

– manage projects from the business point of view,

– Implement the new solutions and support the organization in using the applications in the correct way

– possess enough technical knowledge to support the solution provider and

– bring business knowledge to IT projects.

Organizations demand more and more certified Business Analysts

12 november 2015 13PMI Congress Croatia

IIBA Certification

• IIBA® has established and currently operates a certification program for BAs, known as Certified Business Analysis Professional™ (CBAP®)

• To become a CBAP®, BAs must complete—– 7,500 hours of hands-on work experience in

business analysis in the past 10 years

– 21 hours of professional development in the past 4 years

– A written examination with questions based on BABOK® content

12 november 2015 PMI Congress Croatia 14

PMI-PBA certification

• Secondary degree (high school diploma, associate’s degree or the global equivalent)

• 7,500 hours of business analysis experience• 2,000 hours working on project teams*• 35 contact hours of education in business analysis

or • Bachelor’s degree or the global equivalent• 4,500 hours of business analysis experience• 2,000 hours working on project teams*• 35 contact hours of education in business analysis

• *Project experience can include your business analysis experience. A current PMP® or PgMP® will satisfy this requirement but is not required for the PMI-PBA.

12 november 2015 15PMI Congress Croatia

Certification in Zagreb

• KTC International has organized 4 BA courses in Zagreb in 2015

• Business Analysis for Project Managers in February

• Business Analysis for Project Managers in May

• Business Analysis 2.0: Strategic Enterprise Analysis in September

• The Agile Business Analyst Masterclass, happening tomorrow

• It accounts for more than 100 people eligible for CBAP/PMI-PBA Exam!

• To pass the exam we organize BA Exam Prep Workshop on

February 25-26, 2016 here in Hotel Antunovic!

• Applications & details are with Goran Krstulovic

12 november 2015 16PMI Congress Croatia

12 november 2015 PMI Congress Croatia 17

12 november 2015 18PMI Congress Croatia