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Richmond Caring Companies Ann Overview A program of Richmond Cares, Richmond Gives, Richmond Caring Companies was founded in 2011 to act as a bridge between the business and non-profit sectors. Through the program, we help businesses focus their community engagement efforts, so they can determine the key causes they want to support, and how best to support them. This process results in a clear community engagement strategy, tailored to a business’s size, the resources it has available, and its employees’ interests. No two businesses are the same, but with proper planning and a little guidance, every business can make a meaningful impact in the community.
How the Caring Companies Program Helps Businesses One-On-One Consultations An Overview of Giving Methods
Employer-Supported Volunteerism Matching Donations Sponsorships Creating a Forever Fund
Workshops Creating a Culture of Caring Developing Policies & Procedures Measuring Your Impact Storytelling
Forums Featuring Guest Speakers on Corporate Social Engagement
Ongoing Promotion & Recognition Caring Companies Certificate Caring Companies Website Badge Caring Companies Sticker Social Media Mentions
Opportunities to Get Involved RCRG Programs
Child Care Resource & Referral Centre Richmond Christmas Fund Seniors Community Support Services
RCRG Events Christmas Fund Drive-Thru Event Day of Caring Windows of Hope
RCRG Member Organizations RCRG Can Connect Businesses with Over 60 Local Charities We Can Also Help Draft Partnership Agreements
GP - 7
Volu
ntee
r Ri
chm
ond
Info
rmat
ion
Serv
ices
“Bri
ngin
g pe
ople
and
ser
vice
s to
geth
er t
hrou
gh
com
mun
ity
info
rmat
ion
and
volu
ntee
rism
”
:smargorP
dna ecruoseR eraC dlihC
Refe
rral
Cen
tre
In
form
atio
n an
d Re
ferr
al C
entr
e
Le
ader
ship
Ric
hmon
d
Ri
chm
ond
Chri
stm
as F
und
Ri
chm
ond
Seni
or P
eer
Coun
selli
ng
Se
nior
s In
form
atio
n an
d Re
ferr
al
Se
nior
s In
form
atio
n Li
ne
Vo
lunt
eer
Cent
re
Vo
lunt
eer
for
the
Hea
lth
of It
!
Vo
lunt
eer
Shop
ping
Vo
lunt
eers
for
Sen
iors
Volu
ntee
r Ri
chm
ond
Info
rmat
ion
Serv
ices
190
— 7
000
Min
oru
Boul
evar
d, R
ichm
ond
V6Y
3Z5
604-
279-
7020
Fax:
604
-279
-703
8
Emai
l: in
fo@
volu
ntee
rric
hmon
d.ca
ww
w.v
olun
teer
rich
mon
d.ca
MEM
BER
SHIP
Mem
bers
of
the
Rich
mon
d Ch
ild C
are
Reso
urce
and
Re
ferr
al C
entr
e re
ceiv
e m
any
bene
ts,
incl
udin
g:
A qu
arte
rly
new
slet
ter
Acce
ss t
o th
e re
sour
ce li
brar
y
,spohskrow ,gnitani
mal no stnuocsiD an
d sp
ecia
l eve
nts
Mem
bers
hips
exp
ire
on M
arch
31
of e
ach
year
.
Ann
ual M
embe
r Ra
tes
Mem
bers
hip
form
s ar
e av
aila
ble
onlin
e at
w
ww
.vol
unte
erri
chm
ond.
ca a
nd in
our
of
ce.
The
cent
re’s
ref
erra
l ser
vice
, us
ed b
y hu
ndre
ds o
f fa
mili
es e
very
yea
r in
the
ir s
earc
h fo
r qu
alit
y ch
ild
care
, is
ava
ilabl
e to
all
licen
sed
and
regi
ster
ed
licen
se-n
ot-r
equi
red
child
car
e pr
ovid
ers
in
Rich
mon
d, r
egar
dles
s of
mem
bers
hip
stat
us.
Find
hun
dred
s of
vol
unte
er o
peni
ngs
at
ww
w.v
olun
teer
rich
mon
d.ca
Rich
mon
d Ch
ild C
are
Reso
urce
and
Ref
erra
l Cen
tre
Regi
ster
ed L
icen
se-N
ot-
Requ
ired
Chi
ld C
are
Lice
nsed
Fam
ily/I
n-H
ome
Mul
ti-A
ge C
hild
Car
e
Asso
ciat
e (I
ndiv
idua
l)
Lice
nsed
Fac
ility
for
10
or F
ewer
Chi
ldre
n
Lice
nsed
Fac
ility
for
O
ver
10 C
hild
ren
Agen
cy
FREE
FREE
$20.
00
$20.
00
$30.
00
$30.
00
GP - 8
FOR
PARE
NTS
, W
E PR
OVI
DE:
sredivorp erac dlihc ot secivres laugnilib ,eerF and
faci
litie
s th
at m
atch
you
r ne
eds
eht gnitceles no secruoser dna noitamrofnI be
st c
are
for
child
ren
noitamrofni dna secruoser ytinu
mmoC for
pare
nts
and
child
ren
Child
Car
e Su
bsid
y In
form
atio
n
The
Rich
mon
d Ch
ild C
are
Reso
urce
and
Ref
erra
l Cen
tre
prov
ides
ref
erra
ls,
not
reco
mm
enda
tion
s.Pa
rent
s ar
e re
spon
sibl
e fo
r se
lect
ing
the
best
ca
regi
ver
for
thei
r ch
ild.
It is
the
res
pons
ibili
ty o
f th
e pa
rent
s to
ass
ess
and
mon
itor
the
ir c
hild
car
e ar
rang
emen
ts.
For
addi
tion
al in
form
atio
n on
how
the
Ric
hmon
d Ch
ild C
are
Reso
urce
and
Ref
erra
l Cen
tre
can
help
yo
u, c
onta
ct:
chil
dcar
e@vo
lunt
eerr
ichm
ond.
ca
or c
all u
s at
:
604-
279-
7020
Of
ce
Hou
rs:
Tele
phon
e Su
ppor
t, A
ppoi
ntm
ents
,an
d Re
sour
ce L
endi
ng L
ibra
ry:
Mon
day,
Wed
nesd
ay t
o Fr
iday
9:
00am
– 5
:00p
m
Tues
day
9:00
am –
8:0
0pm
Care
give
r O
utre
ach
/ Su
ppor
t:
Mon
day
to F
rida
y 9:
00am
– 5
:00p
m
FOR
CH
ILD
CA
RE
PRO
VID
ERS,
A
ON
E-ST
OP
PRO
GR
AM
TH
AT P
ROV
IDES
:
sdeen esohw stnerap fo slarrefeR m
atch
you
r se
rvic
es
Supp
ort
visi
ts t
o yo
ur c
hild
car
e pr
ogra
m
Phon
e an
d in
-per
son
cons
ulta
tion
and
sup
port
Hel
p w
ith
sett
ing
up y
our
child
car
e pr
ogra
m
,tnempoleved lanoisseforp ,gniniarT an
d ne
twor
king
Inte
rest
ing,
top
ical
wor
ksho
ps
Star
t-up
equ
ipm
ent
lend
ing
New
slet
ters
Job
oppo
rtun
itie
s bo
ok
Low
-cos
t la
min
atin
g
ytilibail no noitamrofni ot sseccA in
sura
nce
and
grou
p he
alth
ben
e t
s
RES
OU
RC
E LI
BRA
RY
The
Rich
mon
d Chi
ld C
are
Reso
urce
and
Ref
erra
l Ce
ntre
has
an
exte
nsiv
e lib
rary
for
use
by
fam
ilies
, EC
E st
uden
ts,
com
mun
ity
mem
bers
, an
d ch
ild c
are
prov
ider
s. It
con
tain
s ch
ildre
n’s
book
s, t
oy b
ags,
ac
tivi
ty b
oxes
, vi
deos
, st
art-
up e
quip
men
t, a
nd
man
y cu
rric
ulum
mat
eria
ls t
o su
ppor
t qu
alit
y pr
ogra
ms
in c
hild
car
e ce
ntre
s.
The
reso
urce
libr
ary
is o
pen
duri
ng r
egul
ar o
f c
e ho
urs.
Vis
it w
ww
.vol
unte
erri
chm
ond.
ca f
or
borr
owin
g in
form
atio
n, a
n on
line
libra
ry
cata
logu
e, a
nd m
ore.
QU
ALI
TY
CH
ILD
CA
RE:
A S
OU
ND
INVE
STM
ENT
IN C
AN
AD
A’S
FUTU
RE
The
Rich
mon
d Chi
ld C
are
Reso
urce
and
Ref
erra
l Cen
tre,
a p
rogr
am o
f Vo
lunt
eer
Rich
mon
d In
form
atio
n Se
rvic
es,
is f
unde
d by
the
Gov
ernm
ent
of B
riti
sh C
olum
bia
to p
rovi
de p
aren
ts w
ith
child
ca
re in
form
atio
n to
mee
t th
e in
divi
dual
nee
ds o
f th
eir
child
, as
wel
l as
to a
ssis
t ch
ild c
are
prov
ider
s w
ith
trai
ning
, m
ater
ials
, su
ppor
t, a
nd in
form
atio
n to
pro
vide
nur
turi
ng,
safe
, qu
alit
y ch
ild c
are
prog
ram
s.
Phon
e: (
604)
279
-702
0Fa
x: (
604)
279
-703
8
Emai
l: c
hild
care
@vo
lunt
eerr
ichm
ond.
ca
Visi
t w
ww
.vol
unte
erri
chm
ond.
ca f
or
usef
ul in
form
atio
n on
:
Your
chi
ld c
are
opti
ons neh
w redisnoc ot tahW ch
oosi
ng q
ualit
y ch
ild c
are
Wor
ksho
p sc
hedu
les
And
muc
h m
ore!
bec
ause
we’
re h
ere.
..
...
fam
ilies
and
chi
ld c
are
p
rovi
ders
HAV
E su
ppor
t
Fund
ed b
y th
e Pr
ovin
ce o
f Br
itis
h Co
lum
bia
Inte
rest
ing,
top
ical
wor
ksho
ps
GP - 9
VO
LU
NT
EE
R.
RC
RG
.O
RG
FIN
D Y
OU
R C
AU
SE
Ric
hmon
d Car
es,
Ric
hmon
d G
ives
604-
279-
7020
| in
fo@
rcrg
.org
A n
ew
volu
nte
er
opport
unit
ies
dat
abase
for
Ric
hm
ond
GP - 10
RRic
hmon
d C
hris
tmas
Fun
d
Hel
p br
ight
en t
he h
olid
ays
for
fam
ilies
in n
eed
at
RC
RG
.OR
G
I’d li
ke t
o pr
ovid
e a
happ
ier
holid
ay s
easo
n fo
r fa
mili
es in
ne
ed w
ith m
y do
natio
n of
:
$
Nam
e:
Add
ress
:
Post
al C
ode:
Phon
e:
Met
hod
of P
aym
ent:
Onl
ine
(Vis
it rrc
rg.o
rg a
nd f
ollo
w t
he li
nks)
Cas
h (P
leas
e do
not
sen
d in
the
mai
l)
Che
que
(Pay
able
to
RRic
hmon
d C
hris
tmas
Fun
d)
Mas
terC
ard
or V
isa
Car
d N
umbe
r:
Expi
ry D
ate:
Sign
atur
e:
Ric
hmon
d C
hris
tmas
Fun
d 19
0 -
7000
Min
oru
Blv
d.
Te
l: 60
4-27
9-70
20
Ric
hmon
d, B
C V
6Y 3
Z5
F
ax: 6
04-2
79-7
038
Cha
ritab
le R
egis
trat
ion
#: 1
1911
905
5 R
R00
01
THA
NK
YO
U F
OR
YO
UR
SU
PPO
RT!
Priv
acy
Prac
tice
Stat
emen
t Th
e R
ichm
ond
Chr
istm
as F
und
and
Ric
hmon
d C
ares
, R
ichm
ond
Giv
es r
espe
ct a
nd p
rote
ct y
our
priv
acy.
W
e pr
otec
t yo
ur p
erso
nal i
nfor
mat
ion
and
adhe
re t
o al
l leg
isla
tive
requ
irem
ents
with
res
pect
to
your
priv
acy.
We
do n
ot r
ent,
sell,
or
trad
e lis
ts o
f do
nors
, cl
ient
s, o
r vo
lunt
eers
.
I’d
like
to r
ecei
ve r
egul
ar u
pdat
es f
rom
R
ichm
ond
Car
es, R
ichm
ond
Giv
es a
t th
is e
-mai
l:
Ric
hmon
d C
ares
, Ric
hmon
d G
ives
Fo
r C
omm
unity
. For
ever
.
Foun
ding
Par
tner
s V
olun
teer
Ric
hmon
d In
form
atio
n Se
rvic
es
Ric
hmon
d C
omm
unity
Fou
ndat
ion
Blu
ndel
l Sea
food
s R
ichm
ond
Car
es, R
ichm
ond
Giv
es P
rogr
ams
Info
rmat
ion
& V
olun
teer
Cen
tre
Lead
ersh
ip R
ichm
ond
Ric
hmon
d C
hild
Car
e R
esou
rce
& R
efer
ral C
entr
e R
ichm
ond
Chr
istm
as F
und
Ric
hmon
d C
omm
unity
Fou
ndat
ion
Seni
ors
Com
mun
ity S
uppo
rt S
ervi
ces
The
Ric
hmon
d C
hris
tmas
Fun
d is
sup
port
ed p
rimar
ily b
y do
natio
ns f
rom
the
com
mun
ity, w
ith a
dditi
onal
fun
ding
fr
om t
he P
rovi
nce
of B
ritis
h C
olum
bia.
Ric
hmon
d C
ares
, Ric
hmon
d G
ives
19
0 -
7000
Min
oru
Blv
d.
Ric
hmon
d, B
C V
6Y 3
Z5
604-
279-
7020
| in
fo@
rcrg
.org
| rc
rg.o
rg
Con
nect
With
Us
Cha
ritab
le R
egis
trat
ion
#: 1
1911
905
5 R
R00
01
GP - 11
BBec
ause
we’
re h
ere…
ev
eryo
ne c
an s
hare
in t
he
ho
liday
spi
rit.
A P
RO
GR
AM
BU
ILT
ON
GEN
ERO
SITY
The
Ric
hmon
d C
hris
tmas
Fun
d da
tes
back
to
1932
, whe
n Et
hel T
ibbi
ts, t
hen
publ
ishe
r an
d ed
itor
of T
he R
ichm
ond
R
evie
w, s
aw a
nee
d an
d de
cide
d to
act
. It
was
the
ear
ly s
tage
s of
the
Gre
at
Dep
ress
ion,
and
fam
ilies
wer
e st
rugg
ling
to g
et b
y. S
he k
new
tha
t th
ese
stru
ggle
s w
ere
mag
nifie
d du
ring
the
holid
ay
se
ason
, as
man
y R
ichm
ond
resi
dent
s si
mpl
y di
dn’t
have
the
mea
ns t
o
ce
lebr
ate.
The
y co
uldn
’t af
ford
a w
arm
m
eal,
muc
h le
ss g
ifts
unde
r th
e tr
ee. A
nd
so M
s. T
ibbi
ts c
reat
ed t
he C
hris
tmas
Fu
nd a
s a
way
to
help
, and
ens
ure
that
ev
eryo
ne c
ould
sha
re in
the
hol
iday
spi
rit.
Toda
y, t
he R
ichm
ond
Chr
istm
as F
und
ca
rrie
s on
as
a pr
ogra
m o
f Ric
hmon
d C
ares
, Ric
hmon
d G
ives
. Pov
erty
may
not
be
as
visi
ble
as it
was
80
year
s ag
o, b
ut it
st
ill e
xist
s, o
ften
in t
he s
hado
ws.
We
know
bec
ause
, thr
ough
the
Chr
istm
as
Fund
, we
see
it. E
very
yea
r, w
e as
sist
ne
arly
2,0
00 lo
w-in
com
e R
ichm
ond
resi
dent
s, p
rovi
ding
the
m w
ith g
roce
ry
vouc
hers
, and
the
ir ch
ildre
n w
ith t
oys,
bo
oks,
and
gift
car
ds.
It’s
all
poss
ible
bec
ause
the
spa
rk o
f
gene
rosi
ty t
hat
star
ted
with
Eth
el T
ibbi
ts
has
grow
n in
to a
flam
e –
the
com
bine
d ge
nero
sity
of h
undr
eds
of v
olun
teer
s,
dono
rs, a
nd s
uppo
rter
s, h
elpi
ng t
o
brig
hten
the
hol
iday
s fo
r th
ose
who
nee
d it
mos
t.
HO
W Y
OU
CA
N H
ELP
Don
atio
ns
Cas
h do
natio
ns t
o th
e C
hris
tmas
Fun
d ar
e gr
eatly
app
reci
ated
, and
are
prim
arily
us
ed t
o pu
rcha
se g
roce
ry v
ouch
ers
and
book
s. Y
ou c
an d
onat
e on
line
at rr
crg.
org,
or
incl
ude
your
cre
dit
card
info
rmat
ion
on
this
bro
chur
e an
d m
ail i
t ba
ck t
o us
. We
also
acc
ept
cheq
ues.
All
cash
don
atio
ns,
rega
rdle
ss o
f met
hod,
are
elig
ible
for
a ta
x re
ceip
t.
A m
ajor
par
t of
the
Chr
istm
as F
und
is o
ur
Toy
Roo
m, w
hich
we
set
up e
ach
year
so
fam
ilies
can
sel
ect
gift
s fo
r th
eir
child
ren.
W
e w
elco
me
dona
tions
of nn
ew a
nd
un
wra
pped
toy
s, g
ames
, puz
zles
, spo
rts
equi
pmen
t, an
d gi
ft c
ards
. The
item
s ca
n be
dro
pped
off
at
our m
ain
offic
e, o
r at
to
y bo
x lo
catio
ns t
hrou
ghou
t R
ichm
ond,
in
clud
ing
Ric
hmon
d C
entr
e an
d
Lans
dow
ne C
entr
e m
alls
. Not
e th
at, d
ue
to a
llerg
ies,
we
are
no lo
nger
abl
e to
acce
pt d
onat
ions
of s
tuff
ed a
nim
als.
Vol
unte
erin
g
The
Chr
istm
as F
und
relie
s on
the
ski
lls,
tale
nt, a
nd e
nerg
y of
nea
rly 2
00
vo
lunt
eers
, and
we’
d lo
ve fo
r yo
u to
be
part
of
the
team
! V
olun
teer
rec
ruitm
ent
star
ts in
ear
ly S
epte
mbe
r, so
aro
und
that
tim
e, c
heck
rrcr
g.or
g fo
r det
ails
on
how
yo
u ca
n ge
t in
volv
ed.
If y
ou’r
e in
tere
sted
in fu
ndra
isin
g, y
ou
mig
ht c
onsi
der
volu
ntee
ring
on t
he
Chr
istm
as F
und
Rou
ndta
ble,
a g
roup
of
com
mun
ity le
ader
s w
ho o
rgan
ize
even
ts
and
cam
paig
ns in
sup
port
of t
he
prog
ram
. Fin
d ou
t m
ore
on o
ur w
ebsi
te.
HO
W T
O A
PPLY
FO
R H
ELP
The
Ric
hmon
d C
hris
tmas
Fun
d is
a n
on-
deno
min
atio
nal p
rogr
am o
pen
to b
oth
indi
vidu
als
and
fam
ilies
. Reg
istr
atio
n ta
kes
plac
e ov
er a
tw
o-w
eek
perio
d,
be
ginn
ing
in la
te N
ovem
ber.
On
the
day
you
regi
ster
, you
’ll r
ecei
ve y
our
groc
ery
vouc
her
allo
tmen
t. If
you
hav
e ch
ildre
n,
you’
ll al
so b
e ab
le t
o vi
sit
the
Toy
Roo
m
to s
elec
t gi
fts.
For
info
rmat
ion
on w
here
an
d w
hen
you
can
regi
ster
, ple
ase
visi
t rrc
rg.o
rg.
To a
pply
for
assi
stan
ce, y
ou m
ust
be a
R
ichm
ond
resi
dent
and
mee
t th
e
C
hris
tmas
Fun
d’s
elig
ibili
ty c
riter
ia, l
iste
d at
r rcr
g.or
g. A
lso
incl
uded
on
the
site
is a
lis
t of
doc
umen
ts y
ou’ll
nee
d to
brin
g w
hen
you
regi
ster
. IIf y
ou h
ave
any
ques
tions
abo
ut y
our
elig
ibili
ty o
r th
e
requ
ired
docu
men
tatio
n, p
leas
e ca
ll
60
4-27
9-70
20.
Wat
erco
lour
imag
es d
esig
ned
by F
reep
ik.c
om
GP - 12
Sen
iors
Com
mun
ity
Sup
port
Ser
vice
sH
OW
CA
N I
HEL
P?
VO
LUN
TEER
ING
Plea
se c
onta
ct V
olun
teer
Ric
hmon
d In
form
atio
n S
ervi
ces
at 6
04-2
79-7
020
or
info
@vo
lunt
eerr
ichm
ond.
ca to
lear
n ho
w
you
can
volu
ntee
r in
thes
e pr
ogra
ms.
All
volu
ntee
rs a
re s
cree
ned,
trai
ned,
and
su
ppor
ted
in th
eir v
olun
teer
pos
itio
ns.
As
a vo
lunt
eer,
you
will
…
Mak
e ne
w fr
iend
s
Feel
goo
d ab
out w
hat y
ou a
re d
oing
Enri
ch a
noth
er li
fe
Mak
e R
ichm
ond
a m
ore
cari
ng c
omm
unit
y
DO
NAT
ION
S
If y
ou w
ish
to m
ake
a fi n
anci
al c
ontr
ibut
ion
to a
ny o
f the
se p
rogr
ams,
ple
ase
cont
act
Volu
ntee
r Ric
hmon
d In
form
atio
n S
ervi
ces
at
604-
279
-702
0 or
info
@vo
lunt
eerr
ichm
ond.
ca.
You
can
also
mak
e a
secu
re, o
nlin
e do
nati
on
at w
ww
.vol
unte
erri
chm
ond.
ca.
Find
hun
dred
s of
vol
unte
er o
peni
ngs
at
ww
w.v
olun
teer
rich
mon
d.ca
Volu
ntee
r Ric
hmon
d In
form
atio
n S
ervi
ces
190
— 7
000
Min
oru
Blv
d, R
ichm
ond
V6Y
3Z5
604-
279
-702
0Fa
x: 6
04-2
79-7
038
Emai
l: in
fo@
volu
ntee
rric
hmon
d.ca
ww
w.v
olun
teer
rich
mon
d.ca
Follo
w u
s
VOLU
NTE
ER R
ICH
MO
ND
PR
OG
RA
MS
Child
Car
e R
esou
rce
& R
efer
ral C
entr
e
Info
rmat
ion
& V
olun
teer
Cen
tre
Lead
ersh
ip R
ichm
ond
Ric
hmon
d Ch
rist
mas
Fun
d
Sen
iors
Com
mun
ity
Sup
port
Ser
vice
s
“Bri
ngin
g pe
ople
and
ser
vice
s to
geth
er th
roug
h co
mm
unit
y in
form
atio
n an
d vo
lunt
eeri
sm”
GP - 13
SEN
IOR
S IN
FOR
MAT
ION
& R
EFER
RA
L
Seni
ors
Info
rmat
ion
& R
efer
ral C
ouns
ello
rs a
re
trai
ned
seni
or v
olun
teer
s w
ho a
ssis
t oth
er s
enio
rs
and/
or th
eir f
amili
es to
fi nd
com
mun
ity
info
rmat
ion
and
help
them
to lo
cate
and
com
plet
e go
vern
men
t fo
rms
and
appl
icat
ions
.
Ser
vice
s ar
e of
fere
d by
pho
ne o
r by
appo
intm
ent,
at
no
cost
. Cou
nsel
lors
do
not o
ffer
lega
l adv
ice,
but
w
ill h
elp
conn
ect p
eopl
e w
ith th
e be
st re
sour
ce to
mee
t th
eir n
eeds
.
Requ
ests
for i
nfor
mat
ion
may
incl
ude:
...an
d m
any
othe
r ser
vice
s.
To re
ques
t inf
orm
atio
n fr
om th
e Se
nior
s In
form
atio
n &
Ref
erra
l Lin
e or
to b
ook
a fr
ee c
onfi d
enti
al
appo
intm
ent w
ith
a Se
nior
s In
form
atio
n &
Ref
erra
l Co
unse
llor,
call
604-
279-
7020
.
bec
ause
we’
re h
ere.
..
...se
nior
s ST
AY in
depe
nden
t lon
ger
VO
LUN
TEER
SH
OP
PIN
G
Trai
ned
volu
ntee
rs fr
om th
e co
mm
unit
y pr
ovid
e gr
ocer
y sh
oppi
ng a
ssis
tanc
e to
hel
p se
nior
s an
d ot
hers
wit
h ch
roni
c he
alth
pro
blem
s m
aint
ain
thei
r in
depe
nden
ce a
nd re
mai
n in
thei
r ow
n ho
mes
for a
s lo
ng a
s po
ssib
le.
SH
OP
-BY-
PH
ON
E
This
ser
vice
is o
ffer
ed to
tho
se w
hose
hea
lth
prev
ents
them
fro
m b
eing
abl
e to
sho
p fo
r th
eir
groc
erie
s. O
rder
s ar
e pl
aced
ove
r the
pho
ne, fi
lled
by
vol
unte
er s
hopp
ers,
then
del
iver
ed to
the
clie
nt’s
hom
e by
Saf
eway
. Thi
s se
rvic
e is
ava
ilabl
e on
Tue
sday
and
Thu
rsda
y m
orni
ngs.
Clie
nts
cove
r the
cos
t of t
heir
gro
ceri
es
and
deliv
ery.
GR
OU
P S
HO
PPI
NG
*
Volu
ntee
rs a
ccom
pany
and
ass
ist c
lient
s to
sho
p fo
r th
eir
groc
erie
s or
per
sona
l ite
ms.
Thi
s se
rvic
e is
of
fere
d on
Tue
sday
mor
ning
s at
a lo
cal m
all.
Clie
nts
cove
r the
cos
t of t
heir
gro
ceri
es, d
eliv
ery
(if n
eede
d),
thei
r lun
ch, a
nd th
e H
andy
DA
RT
fare
.
IND
IVID
UA
L A
ND
PER
SO
NA
L S
HO
PP
ING
*
Thes
e tw
o pr
ogra
ms
are
avai
labl
e to
furt
her
mee
t clie
nts’
sho
ppin
g ne
eds.
Call
604-
279-
7020
to fi
nd o
ut m
ore
abou
t ou
r Vol
unte
er S
hopp
ing
prog
ram
s.
* A r
efer
ral f
rom
a h
ealt
h ca
re p
rofe
ssio
nal
is r
equi
red
to a
cces
s th
ese
serv
ices
.
COM
MU
NIT
Y A
CTI
ON
AM
BA
SS
AD
OR
S
Com
mun
ity
Act
ion
Am
bass
ador
s ar
e tr
aine
d ol
der
adul
t vol
unte
ers
who
off
er p
eer-
to-p
eer
supp
ort t
o ot
her
olde
r ad
ults
, in
addi
tion
to fa
cilit
atin
g pu
blic
ed
ucat
ion
foru
ms
and
wor
ksho
ps. T
hey
wor
k to
pr
omot
e he
alth
y ag
ing
and
prov
ide
info
rmat
ion
on
com
mun
ity
reso
urce
s av
aila
ble
to e
nhan
ce m
enta
l he
alth
and
add
ress
sub
stan
ce u
se c
once
rns.
For
info
rmat
ion
on h
osti
ng a
Com
mun
ity
Act
ion
Am
bass
ador
wor
ksho
p in
Ric
hmon
d or
Van
couv
er,
plea
se c
all V
olun
teer
Ric
hmon
d at
604
-279
-702
0.
To h
ost a
wor
ksho
p in
Sur
rey,
con
tact
P.I.
C.S
. at
604-
596-
7722
.
Fund
ed b
y th
e Co
mm
unit
y A
ctio
n In
itia
tive
an
d V
anco
uver
Fou
ndat
ion
Fund
ed b
y G
reen
Shi
eld
Can
ada
Fund
ed b
y V
anco
uver
Coa
stal
Hea
lth
— R
ichm
ond
Fund
ed b
y V
anco
uver
Coa
stal
Hea
lth
— R
ichm
ond
Can
ada
Pens
ion,
Old
A
ge S
ecur
ity,
and
G
uara
ntee
d In
com
e S
uppl
emen
t
Inco
me
Tax
Citi
zens
hip
/ Pe
rman
ent R
esid
ence
Fair
Pha
rmaC
are
Med
ical
Ser
vice
s Pl
an o
f BC
Shel
ter A
id fo
r Eld
erly
R
ente
rs (S
AFE
R)
Sen
iors
Hou
sing
In
form
atio
n
SEN
IOR
PEE
R C
OU
NS
ELLI
NG
Sen
ior
Pee
r Co
unse
llors
are
vol
unte
ers
who
hav
e be
en tr
aine
d to
list
en to
and
hel
p cl
ient
s co
pe w
ith
the
chan
ges
that
com
e w
ith
the
seni
or y
ears
.
Sen
iors
feel
com
fort
able
talk
ing
to s
omeo
ne w
ho
is a
lso
a se
nior
and
has
had
sim
ilar l
ife e
xper
ienc
es.
Hav
ing
som
eone
to ta
lk w
ith
help
s pe
ople
gai
n cl
arit
y an
d m
ake
deci
sion
s in
tim
es o
f wor
ry,
frus
trat
ion,
and
loss
.
Mee
ting
s ar
e on
e-on
-one
and
com
plet
ely
free
and
co
nfi d
enti
al. C
ouns
ello
rs w
ill n
ot b
e ju
dgem
enta
l or
offe
r adv
ice,
but
they
will
hel
p cl
ient
s fi n
d th
eir
own
solu
tion
s an
d if
need
ed, d
irec
t the
m to
hel
pful
co
mm
unit
y se
rvic
es.
Sen
ior
Pee
r Co
unse
llor
s ca
n he
lp p
eopl
e de
al w
ith
diffi
cul
ties
ari
sing
from
:
…an
d a
vari
ety
of o
ther
con
cern
s.
A n
ew li
ving
sit
uati
on
Lone
lines
s
Red
uced
Inco
me
Ber
eave
men
t
Rel
atio
nshi
ps
Ret
irem
ent i
ssue
s
GP - 14
Richmond Better at Home Services
RICHMOND Better at Home
About Better at Home Funded by the Government of British Columbia and managed by the United Way of the Lower Mainland, the Better at Home program exists to reduce isolation, enhance mobility, and support independence among BC’s multicultural seniors population.
As Richmond’s Better at Home lead agency, Volunteer Richmond offers transportation, friendly visiting, and light housekeeping services. With these supports in place, seniors can choose to remain in their homes and still stay connected to the community.
TRANSPORTATION Our volunteer drivers are able to transport clients to and from medical appointments, recreational activities, community events, and more. While the service primarily operates within Richmond, drivers can also take clients to medical appointments in Vancouver. There is a fee for each ride, with subsidies available for low-income clients.
FRIENDLY VISITING Our volunteer visitors help ensure that seniors living alone don’t have to feel alone. Whether a client wants to watch a movie, play a game, or simply have a conversation over tea, our visitors will be there to offer a listening ear and a friendly face. All visits are to take place at the client’s home.
LIGHT HOUSEKEEPING Our light housekeeping service, offered in partnership with Nurse Next Door, is designed to help seniors with household tasks they can't complete on their own. At the same time, to foster independence, we encourage clients to complete tasks they are still capable of doing. Clients may schedule the service once a month, paying either a full or subsidized fee, depending on their income level.
GP - 15
Register for Richmond Better at Home services Schedule a Richmond Better at Home service Cancel a Richmond Better at Home service Request additional information
604-279-7021
Register for Services To make use of Better at Home services, clients must be 65 or older and reside in Richmond. Clients between the ages 55 and 64 may also be eligible if they’re living with a disability or chronic health condition. Before accessing services, all clients are required to complete an intake interview with a Volunteer Richmond staff member. This is so we can learn more about each client and his or her unique needs. For clients requesting friendly visiting or light housekeeping services, we will also conduct a home assessment.
Interviews are held at Volunteer Richmond’s office in the Richmond Caring Place, located at 190 – 7000 Minoru Boulevard. They can be scheduled any time we’re open – Monday to Friday, 9:00am – 5:00pm – by calling 604-279-7021. If requested, we can also conduct intake interviews at clients’ homes.
Learn more about Richmond Better at Home: 604-279-7021 • www.volunteerrichmond.ca
GP - 16