Upload
susanna-bennett
View
221
Download
0
Tags:
Embed Size (px)
Citation preview
Ric EschenwaldGovernment Solutions Architect, FileNet Corporation
Ric EschenwaldGovernment Solutions Architect, FileNet Corporation
Mobile Enterprise Content Management Mobile Enterprise Content Management
AgendaAgenda
Introduction to FileNet and Fujitsu
Introduce the Solution
Explain Why it’s Different
Examples
Q&A
“The true value of eGovernment applications is likely to be found in streamlining internal processes”
Gartner
“The true value of eGovernment applications is likely to be found in streamlining internal processes”
Gartner
Enterprise Content ManagementEnterprise Content Management
ECMECM
WCMWCMWCMWCM
ImagingImagingImagingImaging DocumentDocumentManagementManagementDocumentDocument
ManagementManagement
DAMDAMDAMDAM
VCMVCMVCMVCM
BPMBPMBPMBPM
RecordsRecordsManagementManagement
RecordsRecordsManagementManagement
ElectronicElectronicFormsForms
ElectronicElectronicFormsForms
CollaborationCollaborationCollaborationCollaboration
What Would Be the Impact on Your Agency if…What Would Be the Impact on Your Agency if…
The most relevant, up-to-date content was immediately available?
Process steps were automated or executed by the right people at the right time?
The right systems are transparently connected and updated?
They can make Better Decisions, Faster
They can make Better Decisions, Faster
AgendaAgenda
“The true value of eGovernment applications is likely to be found in streamlining internal processes”
Gartner
“The true value of eGovernment applications is likely to be found in streamlining internal processes”
Gartner
Introduction to FileNet and Fujitsu
Introduce the Solution
Explain Why it’s Different
Examples
Q&A
Government MobilityGovernment Mobility
FileNet Back End
Cellular ConnectionCellular Connection
Mobile Worker’s ECM Resources
Field PacketField Packet Document ScannerDocument ScannerDocking StationDocking Station
FileNet / Fujitsu Mobile Solution ArchitectureFileNet / Fujitsu Mobile Solution Architecture
Digital CameraDigital Camera HandheldHandheld
Tablet PC with ScannerMobile Application – P8 Forms Manager
and Mobile Gateway Client
Tablet PC with ScannerMobile Application – P8 Forms Manager
and Mobile Gateway Client
Inter DepartmentInter Department
Intra DepartmentIntra Department
ScannerScannerWork Stationwith P8 Forms Manager
Work Stationwith P8 Forms Manager
Docking StationDocking Station ScannerScanner
Backend Legacy and Databases
Backend Legacy and Databases FileNet Enabled ECMFileNet Enabled ECM
FileNet Backend P8FileNet Backend P8
Front OfficeFront Office Field – Mobile WorkerField – Mobile Worker
Field PacketField Packet
Wireless GatewayMobile Application and
Mobile Middleware
Wireless GatewayMobile Application and
Mobile Middleware
Wireless Network(802.11, 2.5G, 3G, 802.16)
Wireless Network(802.11, 2.5G, 3G, 802.16)
Software & Hardware ComponentsSoftware & Hardware Components
GPS ReceiverGPS Receiver Biometric DeviceBiometric Device Digital CameraDigital Camera
Access to Documents from FileNet ECM
Selecting Synchronize uploads completed work and downloads new work
Real-time reports
Escalation management
“The average worker wastes more than 30% each day on document-related, non-value-added tasks, regardless of industry”
Gartner
“The average worker wastes more than 30% each day on document-related, non-value-added tasks, regardless of industry”
Gartner
Increased field worker productivity
Higher management visibility into workforce productivity
Faster response to customer service requests - improves customer satisfaction
Improved asset and worker tracking
Increased worker collaboration and market responsiveness
Adoption of electronic-based forms to replace manual paper-based transactions
Higher worker satisfaction
What Benefits Are Desired From Mobility?What Benefits Are Desired From Mobility?
Mobile ECM in GovernmentMobile ECM in Government
Health Dept.Inspections
Health Dept.Inspections
Fire Inspections
Fire Inspections
First Responder
Data Gather
First Responder
Data Gather
Code
Inspection
Code
Inspection
Community Policing
Community Policing
Public WorksProject StatusPublic WorksProject Status
GIS Field
Submittal
GIS Field
Submittal
MentalHealth
Casework
MentalHealth
Casework
Child WelfareChild
Welfare
OccupationalSafety
Inspection
OccupationalSafety
Inspection
INSFieldwork
INSFieldwork
CustomsIntake
Processing
CustomsIntake
Processing
Border Patrol
Border Patrol
Livestock Tracking
(Mad Cow)
Livestock Tracking
(Mad Cow)
Mobile HR Mobile HR
AssetManagement
AssetManagement
Public
Utilities
Fieldwork
Public
Utilities
Fieldwork
Legislative Packet
Legislative Packet
Human Svcs.Casework
Human Svcs.Casework
State EPAField Work
State EPAField Work
HospitalInspections
HospitalInspections
Permit Inspections
Permit Inspections
ParoleProbationField Work
ParoleProbationField Work
ProbationFieldworkProbationFieldwork
City CouncilLegislative
Packet
City CouncilLegislative
Packet
Case Management
(HHS)
Case Management
(HHS)
DOTFieldwork
DOTFieldwork
Workers CompEnforcement
Workers CompEnforcement
State AuditorFieldwork
State AuditorFieldwork
Dept. Agriculture Reporting
Dept. Agriculture Reporting
Parole
Fieldwork
Parole
Fieldwork
National Park
Fieldwork
National Park
Fieldwork
USDAInspections
USDAInspections
FHAFieldwork
FHAFieldwork
Local Local StateState FederalFederal AllAll
Mobile Social Worker OverviewMobile Social Worker Overview
Business Problem
Too much time spent on administrative tasks
Need to spend more time with every child
Business Solution
Electronic forms to replace existing paper-based forms and reduce documentation time
Remote connectivity to provide accurate and timely reports
Collaboration with coworkers and supervisors
Solution Benefits
Reduce administrative time involved with documentation
Improve worker quality of life
Increase time spent with clients (children)
Accurate, undisputable electronic record of investigation
Emergency First Responder OverviewEmergency First Responder Overview
Business ProblemNeed immediate access to location information
Fire hydrants, sewers, electrical distribution, gas lines
Need to share incident information with commandersNeed to improve response time to life-threatening situations
Business SolutionCaptures data and images related to incident – while on the sceneRemote connectivity to share critical information with commanders in real-timeOnboard device storage of critical location information
Solution BenefitsProvide real-time data to commanders to react fasterReduce loss of life
Mobile Fire and PoliceMobile Fire and Police
Mobile ParamedicMobile Paramedic
Health Dept. InspectionHealth Dept. Inspection
Business ProblemUtilization of the WorkforceLack all the data and content in the field
Business SolutionProvide all relevant content in a work packetIntelligent routes content and automates what used to be a manual steel basket intensive process
Solution BenefitsField Efficiency way upIntegrate and share data with other investigative units
SummarySummary
The tools and resources that will enable you to address the most compelling problems you face today in making
your field inspection processes more efficient and operationalize your business rules in the most rapid,
efficient and compelling manner exist today.
FileNet offers the components to manage and deliver the information to your people, what they need, when they need it in order to make the right decision, right now.
Fujitsu offers the total solution that incorporates mobility devices, the methodology. Proven track record, vision and the resources to deliver the truly compelling solution right the first time.
AgendaAgenda
“The true value of eGovernment applications is likely to be found in streamlining internal processes”
Gartner
“The true value of eGovernment applications is likely to be found in streamlining internal processes”
Gartner
Introduction to FileNet and Fujitsu
Introduce the Solution
Explain Why it’s Different
Examples
Q&A
Questions and AnswersQuestions and Answers
www.filenet.comwww.us.fujitsu.com