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RFP # 2017-07 FULLERTON COLLEGE BOOKSTORE POS & INVENTORY MANAGEMENT SYSTEM REQUEST FOR INFORMATION DUE DATE: July 3, 2017 @ 5:00 P.M. REQUEST FOR PROPOSAL DUE DATE: August 18, 2017 @ 2:00 P.M.

RFP # 2017-07 FULLERTON COLLEGE BOOKSTORE … · rfp # 2017-07 fullerton college bookstore pos & inventory management system request for information due date: july 3, 2017 @ 5:00

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Page 1: RFP # 2017-07 FULLERTON COLLEGE BOOKSTORE … · rfp # 2017-07 fullerton college bookstore pos & inventory management system request for information due date: july 3, 2017 @ 5:00

RFP # 2017-07

FULLERTON COLLEGE BOOKSTORE POS

& INVENTORY MANAGEMENT SYSTEM

REQUEST FOR INFORMATION DUE DATE:

July 3, 2017 @ 5:00 P.M.

REQUEST FOR PROPOSAL DUE DATE:

August 18, 2017 @ 2:00 P.M.

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North Orange County Community College District

RFP 2017-07, RFP for Fullerton College Bookstore POS Page 1 of 22 & Inventory Management System

North Orange County Community College District (herein referred to as the District) is soliciting proposals for Fullerton College bookstore inventory and management (POS) software system that would support both text and general merchandise sales. The District shall only consider proposals from financially responsible firms presently engaged in the business of providing Bookstore Management Systems. Each Vendor (proposer/firm) shall furnish the required documents in the required format as outlined in this RFP to be considered responsive. The District expects to award this project to the best valued Vendor based on the requirements in this solicitation. The Vendor selected for award will be the Vendor whose proposal is responsive, responsible, and is the most advantageous to the District, as determined by the District in its sole discretion.

The current Fullerton College Bookstore system consists of

A virtual server running Linux RedHat.

9 registers (8 at Fullerton and 1 at the Anaheim store)

Windows XP (no longer supported by Microsoft)

2 networked Monarch Paxar tag printers.

Credit card transactions via standalone card readers connected to standard phone lines (credit card terminals do not “talk” in any way to our POS system).

A. SCOPE OF PROJECT Installation of new POS / Inventory Management system for the Fullerton College Bookstore. The new system would comprise at least 8 computerized cash registers, 7 for the Fullerton store and 1 for the Anaheim store, a physical campus based server to be located in the campus NOC and all associated hardware and software to effectively run the POS / Inventory Management system. Installation should include setup of all hardware and software required for system operation, any needed data conversion and training in the use of the selected system.

B. DESIRED SPECIFICATION BY MODULE

The desired feature set for the new bookstore POS / Inventory Management system should include the following:

1. POS

The POS system should allow for full cashier accountability and till control.

All inventory and price changes should be real time.

High speed internet based, customer facing, EMV and PCI compliant credit card processing with point to point encryption.

Ability to integrate customer database with student data from campus (if allowed).

Ability to sell and accept gift cards as well as check balances at POS.

System should be able to handle ebook and electronic access code sales at POS

INTRODUCTION

SCOPE OF SERVICES

CURRENT CONDITIONS

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North Orange County Community College District

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Registers must have the ability to operate in offline mode to insure the store can continue to serve customers if there is a network or server problem.

Ability to handle multiple tenders within a single transaction.

System should offer a training mode that in no way changes the system as a whole. Receipts should be customizable with pertinent bookstore information.

Ability to suspend and later resume a transaction.

Ability to scan and properly categorize all items based on existing manufacturer barcodes.

Ability to sell fee based non-inventory items (example: collecting fees for online tests administered by Counseling) and have the ability for something to be non-taxable at the item level.

2. TEXTBOOK MODULE

Full compliance with ISBN 13 standard with the ability to link older 10 digit ISBN with new 13 digit ISBN.

Adoption maintenance with the ability to import department / course information from the campus host system. This information should include estimated and actual enrollment figures, professor information, and course descriptors.

Functionality allowing free or low cost (OER) course materials to be “highlighted” in system so that they are easily identifiable online and in course lists.

Ability to link old edition, new edition, and e book ISBN’s to facilitate accurate order decisions based on titles past sales history.

Complete open-to-buy and purchase order management with electronic ordering capabilities to both the publishers and all wholesalers;

Electronic ordering to wholesalers should include the ability to automatically generate purchase orders and decrement open-to-buy figures when retrieving responses from ALL major wholesalers;

Ability to load multiple wholesaler buyer guides allowing the bookstore to offer students the best possible prices during daily buyback.

Ability to split buybacks to multiple wholesalers insuring the customer gets the most money possible at daily textbook buyback.

Ability to easily want list to multiple wholesalers electronically (EDI)

Automated returns process allowing returns to be selected by invoice expiring date and returns parameters in the system.

Ability for faculty to easily place textbook requisitions online via the bookstore’s or a linked website ideally with information automatically fed into store system.

Real time updates of textbook information to the bookstore’s website.

Ability to lock prices, preventing them from being changed by system parameters.

Ability to set limits on want lists to wholesalers to help control purchases.

Full EDI ordering capabilities where available.

Textbook module should be capable at a minimum of retrieving book information from its internal database and the loaded buyer’s guide(s) which should include publisher information and suggested retail based on store pricing parameters.

Ability to adopt GM items as required or optional materials for a course and be able to create ISBNs as needed.

Capability to easily adjust prices (dynamic pricing) to stay more competitive with the online marketplace.

Ability to edit existing purchase orders and chargebacks.

Allow multiple receiving methods to be utilized (i.e. blind receiving, exception receiving, etc.);

The system must include the capability to generate user-defined reports and queries as well as offer an extensive array of “canned” reports.

3. TEXTBOOK RENTAL MODULE

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North Orange County Community College District

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‘flagging’ of a title as a rental title during the adoptions process.

Ability to do dynamic POS rentals - students decide at point of sale whether to rent or buy a rentable title.

The ability to offer rentals through the e-commerce site – with simplicity at checkout. Ability to run multiple wholesaler/other vendor rebate programs through the store POS system or

integrate well with a 3rd party tracking system.

Ability to track rental returns as they come in by vendor and create shipping documents and rebate reports by each vendor.

Ability to “allocate” expected rental returns that the store plans to keep for next quarter, and report those allocated quantities/amounts.

Robust customer management, ability to send reminder messages via email and/or text.

Ability to integrate rental customer database with student data from campus (if allowed).

PCI compliant method for saving tokenized payment guarantee method for charging non-return costs.

Easy reports for tracking and amortizing COGS of purely store-managed rental titles.

Option for customizable rental periods, both short and long-term, or for students to “re-up” or extend rentals if they have to retake a class.

Accounting methodology should be included to track rental revenues, anticipated revenue from rebates (A/R), and account for payments received from vendor partners – fully documented in the stock ledger.

4. TRADEBOOK MODULE

Not needed

5. GENERAL MERCHANDISE MODULE

Items searchable at register by SKU, barcode, and description.

Ability to handle flexible markdowns, a given product category marked down for a given period of time.

Ordering can be done by SKU, UPC, or description.

ability to run sales reporting based on various timeframes (WTD/MTD/YTD) and categories.

Allows for packaging of general merchandise items under one SKU and links individual items to the packaged SKU.

Ability to link SKUs.

Can track information by SKU, size, color, style, description etc.

Ability to assign GM items as optional or required materials on a course adoption with correct tracking of sales and inventory.

6. ACCOUNTING MODULE

System should be able to add, monitor, edit and maintain various student grants and or scholarship

accounts and departmental purchasing accounts paid via an AR billing system.

Accounts should be accessible in both back office and at the registers and should be easily accessed via a departmental account number or student permanent ID number.

Various department accounts must have the ability to select valid and invalid products to each account, be date generated and managed.

Full reporting capabilities on a daily, weekly, monthly and yearly basis.

Accounts must be easily maintained in regards to purchases, refunds, and edits.

Must have the ability for multiple accounts for each student entry.

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North Orange County Community College District

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Full stock ledger functionality including tracking of inventory buy cost and retail.

7. E-COMMERCE

POS / inventory management system integrates seamlessly with e-commerce solution / store website.

Secure and fully PCI compliant credit card processing and shopping cart checkout must meet Category VI of the attached document, ISP 05-1-2 Guidelines for e-processing credit cards.

During the online payment process, credit card processing is redirected to the credit card processor. No credit card information is either transmitted or stored on the district network.

Online orders fully processed online, not required to ring online orders through a separate register.

Strong site security.

Gift card sales online and gift cards accepted as tender for online sales.

The offering and tendering of rental textbooks (within the same transaction as purchased books / merchandise).

Website should be fully customizable with all content under the bookstore’s control.

Ability to accept AR payments online as a form of tender.

Ability to sell ebooks and process rentals online.

Ability to sell fee based non-inventory items online (example: collecting fees for online tests administered by Counseling).

Capability to show price transparency on the bookstore’s website by allowing customers to compare the bookstore’s textbook prices to those in the online marketplace without leaving the store’s webpage.

8. ADDITIONAL DESIRED FEATURES

All modules should be designed specifically to meet the needs of the collegiate bookstore industry.

Ability to integrate with Banner to retrieve appropriate information.

Robust “canned” reports available throughout all modules in system and easily created custom reports.

Ability to export reports to third party applications (MS Excel, MS Word etc).

Ability to notify third party applications via Web Hook, or RESTful API of specific transitions as they occur, or at a minimum, to generate comma separated files of these transactions and transfer them via FTP/FTPS to other servers.

All system modules fully integrated.

Ability to handle multiple stores with each store’s data kept separate.

Hierarchical password security for all applications.

Integrated accounting capabilities.

Excellent customer service with tech support readily available during regular store hours.

Competitive ongoing hardware, software and other system related maintenance and upgrade fees.

9. HARDWARE AND SOFTWARE

Physical server based on a well supported true multi-user multi-tasking network capable operating

system and exhibiting a high level of reliability (specific hardware brands vary by vendor).

9 networked, computerized cash registers with monitors, pole displays, cash drawers, receipt printers and card readers.

Fully PCI & EMV compliant credit card terminals that work with the POS system and employ point to point encryption / tokenization.

Appropriate printers for producing labels, barcodes, reports, etc.

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North Orange County Community College District

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The bookstore plans to use existing hardware when possible and where the selected vendor agrees such hardware is compatible.

The software will vary depending on vendor but should include POS, textbook, and general merchandise modules along with back office software that runs the chosen system.

to insure compliance with district IT standards regarding credit card data security the following hardware or functionally similar hardware is required to meet Category V of the attached document, ISP 05-1-2 Guidelines for e-processing credit card.

Proof that computer application is PA-DSS compliant and that the proposed Credit card scanner is PCI DSS compliant and approved.

It is also requested that each vendor provide with their bid any ongoing system software and hardware maintenance fees and their current hourly rate for professional services.

A. DISTRICT STANDARD DOCUMENTS

The following documents are a part of this RFP. These documents are attached to the RFP as detailed below:

Exhibit A - Non-Collusion Affidavit;

Exhibit B - Consultant Declaration.

Exhibit C – ISP 05-1-2 Guidelines for e-processing credit cards. B. NO COMMITMENT TO AWARD / NON-BINDING

Issuance of this RFP and receipt of submittals does not commit the District to award an Agreement. This RFP and/or the interview process, shall in no way be deemed to create a binding contract or Agreement of any kind between the District and the Vendors.

C. IRREGULARITIES

The District reserves the right to reject any or all applicants, incomplete packets, non-responsive applicants, and to waive any irregularities or informalities in the RFP. The decisions to provide a waiver shall in no way modify or compromise the overall purpose of the submittal, nor excuse the Vendor from full compliance with all requirements if awarded an Agreement.

The District reserves the right to reject any or all proposals, to cancel the Project, to alter the selection process in any way, to postpone the selection process for its own convenience at any time. District is an equal opportunity employer.

D. REJECTION OF PROPOSALS

The District may reject any or all proposals and may waive any immaterial deviation in a proposal. The District’s waiver of an immaterial defect shall in no way modify the RFP documents or excuse the Vendor from full compliance with the specifications if awarded the contract.

E. DISPOSITION OF THE PROPOSALS

Proposals become the property of the District. The information contained in all Proposals shall be held confidential to the extent permitted by law. Proposals will become public upon execution of an Agreement with the successful Vendor. All materials, ideas, and formats submitted in response to this RFP will become the property of the District upon receipt and may be returned only at the District’s option.

F. CANCELLATION

While it is the intent of the District to award to the successful Vendor, this solicitation does not obligate the District to enter into any agreement or contract. The District reserves the right to cancel this RFP at any time, in

GENERAL INSTRUCTIONS

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North Orange County Community College District

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the best interest of the District. No obligation, either expressed or implied, exists on the part of the District to make an award or to pay any costs incurred in the preparation or submission of a proposal in response to this RFP.

G. JOINT VENTURES Where two (2) or more Vendors desire to submit a single submission in response to this RFP, they should do so on a prime-subcontractor basis rather than as a joint venture or informal team. The District intends to contract with single firm and not with multiple firms doing business as a joint venture.

H. EXCEPTIONS / DEVIATIONS

Any exceptions to or deviations from the requirements set forth in this RFP, must be declared in the submission by the Vendor. Such exceptions or deviations must be segregated as a separate element of the submission under the heading "Exceptions and Deviations”. If you wish to present alternative approaches to meet the District's work requirements, these should be thoroughly explained.

I. INSURANCE REQUIREMENTS

Vendor shall obtain, maintain and pay for insurance in the categories listed in the insurance schedule during the term of any contract or agreement resulting from this RFP. This insurance coverage in each category shall meet or exceed the minimum limits set forth in the insurance schedule. The insurance shall cover the Vendor’s entire operations under agreement with the District and shall be effective throughout the effective period of the agreement associated with this RFP. At the time of RFP award, if awarded, and prior to any work being done, the successful Vendor shall submit a certificate of insurance at the required levels with the District included as additional name insured on each policy Policy: Workers Compensation Coverage: WC Statutory Limits Policy: Comprehensive General Liability Insurance Coverage:

Per occurrence (combined single Limit)................................ $3,000,000.00

Project Specific Aggregate (for this Project only).................... $3,000,000.00

Products and Completed Operations (aggregate).................... $3,000,000.00

Personal and Advertising Injury Limit.................................... $1,000,000.00

Policy: Automobile Liability Coverage: $1,000,000 Combined Single Limit

All submittals shall be considered firm offers, subject to acceptance by the District, and may not be withdrawn for a period of 120 calendar days following the last day to accept submittals. Submittals may not be amended after the due date, except by the consent of the District. Submittals may be withdrawn at any time before the deadline by written request from the person who can legally bind the Vendor and the signor of the RFP. Faxed RFPs will not be accepted.

PROPOSAL SUBMITTAL

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North Orange County Community College District

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A. SELECTION PROCESS SCHEDULE

This is a proposed schedule that is subject to change. Any changes to the schedule for the RFP selection process will be issued to all prospective Vendors via addenda. The District reserves the right to change and/or modify the schedule.

SELECTION PROCESS SCHEDULE

Schedule Activities Dates

Issue RFP 6/14/2017

Last day to submit questions 7/3/2017 by 5:00 PM

Last day to respond to questions 7/12/2017

RFP due (all late submittals will be automatically returned unopened and disqualified)

8/18/2017 by 2:00 PM

RFPs reviewed by District Selection Committee 8/9/2017 - 8/31/2017

Final Interview Invitations sent out to Selected Vendors 9/1/2017

Interviews with Vendors Week of 9/11/2017 or 9/18/2017

Selected Vendor informed for Board Approval Week of 9/25/2017

Recommendation to the Board of Trustees 10/10/2017

B. DELIVERY OF PROPOSALS

Proposals must be delivered to the Receiving Office at the address below at or before the time and date set in the Selection Process Schedule.

Name: Jenney Ho Title: District Director, Purchasing Department: Purchasing Department, 8th Floor Address: 1830 West Romneya Drive, Anaheim, CA 92801 Telephone: (714) 808-4776 Fax: (714) 808-4762 E-Mail: [email protected]

C. RESPONSIBILITY FOR TIMELY DELIVERY OF PROPOSALS

It is the Vendor’s responsibility to ensure submittals are received on or before the deadline and at the identified location. A postmark will not be accepted as meeting the delivery requirement. Deliveries by third party carriers, including but not limited to the U.S. Postal Service, FedEx and United Parcel Service, are routed through the District’s Mailroom and may experience delay beyond the carrier’s stated delivery timeframe. Hand delivery should include time allowances for limited parking, the possibility of elevator failure, or other potential obstacles of reaching the delivery location in a timely manner. Proposals delivered to other places, even if on the campus, will not be considered.

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North Orange County Community College District

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In order to be considered “on time”, a submittal must either be date-stamped or bear a handwritten inscription by an authorized District representative confirming receipt by the above specified deadline. Late submittals may be returned to the Vendor or discarded without evaluation and the Vendor will be disqualified. It is the practice of the District not to consider late submittals. The District shall not be responsible for, nor accept as a valid excuse, a late submittal delivery. D. VENDOR’S COST

Each Vendor acknowledges and agrees that the preparation of all materials for submittal to the District and all presentations, related costs and travel expenses are at the Vendor’s sole expense, and the District is not, under any circumstances, responsible for any cost or expense incurred by the Vendor. Vendors shall not include any such expenses as part of their Proposals.

E. CLARIFICATIONS AND QUESTIONS FROM VENDORS

All communications regarding this RFP including requests for information or clarification of the intent or content of this RFP must be received by the District’s Representative shown below in writing no later than the date set for submitting questions stated in the Selection Process Schedule. Only the District’s Representative, as identified below, is authorized to answer questions relative to this RFP. Information obtained verbally from any other source has no authority, may not be relied upon, and shall have no standing in any event that may occur. Written addenda will be distributed to each Vendor of record of the original RFP on or before the date fixed for issuing addenda as stated in the Selection Process Schedule. Recipients of record are those parties which obtained a copy of the RFP directly from the District. It shall be the responsibility of the Vendors to ensure that all addenda have been received. Responses to the written questions received by the deadline will be incorporated in an RFP addendum.

Failure of Vendor to receive any addenda shall not relieve the Vendor from any obligation therein. Vendors must respond within two business days after receipt of addenda or Vendor may be disqualified. Questions related to this RFP shall be directed in writing by email to [email protected], Jenney Ho, District Director, Purchasing and to no other persons or department at the College or the District no later than July 7, 2017 by 5:00 PM

The District shall not be obligated to answer any questions received after the above-specified deadline or any questions submitted in a manner other than as instructed.

A. PROPOSALS CONTENTS

All materials submitted in response to the RFP shall be on 8-1/2” x 11” standard white paper in portrait orientation with each page clearly numbered on the bottom. All submitted materials must be bound in a plastic spiral bound notebook. Do not submit three ring binders or spine bars. All other forms of submittals will be rejected and considered disqualified.

PROPOSAL REQUIREMENTS

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North Orange County Community College District

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Submittals should be typed, minimum size font is nine (9.0), and should not include any unnecessarily elaborate or promotion material. Lengthy narrative is discouraged; submittals should be brief and concise. The form, content, and sequence of the submittals should follow the outline listed in this RFP.

Submit five (5) complete hard copies of the Proposal and one (1) copy as a digital file, PDF format, on a USB flash drive. in a sealed envelope with the following clearly marked on the outside:

“[Vendor’s Firm Name]”

RFP #____, Due: _____________

A. The original copy shall be marked “Original” and must be wet signed by a person authorized to

bind the Vendor. Additional copies may be photocopies.

B. Each section under “Required Content of Proposals” shall have tabbed dividers. Tabbed dividers shall be used to identify and separate the sections of the Proposal which correspond to the information requested in this RFP.

C. The Proposal shall not exceed 50 pages, excluding Transmittal Letter, Cover Page, Table of

Contents, Tabs, and District required forms. Non-responsive Proposals will be automatically disqualified. Additional time will NOT be given to provide missing information.

D. Added Materials: Vendors are not prohibited, but are discouraged, from submitting additional

materials, not required in the RFP Contents/Format. However, if a Vendor decides to submit additional materials, this documentation should be separately bound from the information requested and labeled “Additional Information”. The Evaluation Team may choose to review the additional material but will not be required to do so.

E. Deliver the Proposal to the Receiving Office for the Selection Process prior to the date and time indicated in the Selection Process Schedule.

F. The Proposals shall provide a comprehensive, but concise summary of qualifications and

capabilities to satisfy the requirements of the RFP. The Proposal shall be a maximum of 50-pages. Separating tabs, tab 1B, and items listed under tab #7 will not count towards the 50-page limit. All other materials will be counted towards the 50-page maximum limit.

B. PROPOSAL TABS & SCORING Tab 1 - Introduction 5 POINTS

a. Cover Letter / Transmittal Letter / Introduction, one (1) page maximum. A cover letter of transmittal shall be addressed to the District’s Receiving Office and must, at a minimum, contain the following:

Identification of the offering Firm(s) including name, mailing address, e-mail address, telephone number, and fax of each Firm;

Cover letter must include referencing the RFP and confirms that all elements of the RFP have been read and understood;

Acknowledgement of receipt of all RFP addendums, if any ;

Name, title, address and telephone number of contact person during period of Proposal evaluation;

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A statement to the effect that the submittal shall remain valid for a period of not less than one hundred-twenty (120) days from the due date for submittals;

Identification of any information contained in the Proposal which the Vendor deems to be, and establishes as, confidential or proprietary and wishes to be withheld from disclosure to others under the state Public Records Act (a blanket statement that all contents of the submittal are confidential or propriety will not be honored by the District);

A statement of understanding of the insurance requirements that the Vendor is able to meet those requirements if a contract is offered to the Vendor, and

Wet signature on the original copy of a person authorized to bind the offering Firm to the terms of the submitted Proposal.

b. Table of Contents. Immediately following the transmittal letter and

introduction, there should be a complete Table of Contents for material included in the submittal.

Tab 2 – Qualifications, Related Experience & References 15 POINTS

This section should establish the ability of the Vendor (and its subcontractors, if any) to satisfactorily perform the required work by reasons of demonstrated competence in the services to be provided, the nature and relevance of similar work currently being performed or recently completed, record of meeting schedules and deadlines of other clients, competitive advantages over other firms in the same industry, firm certifications, strength and stability as a business concern, and supportive client references. Information should be furnished for both the Vendor and any subcontractors included in the Proposal. Maximum two (2) pages. Include the following:

Furnish background information about your Firm including date of founding, legal form (sole proprietorship, partnership, corporation/state of incorporation), number and location of offices, principal lines of business, number of employees, days/hours of operation and other pertinent data.

Disclose any conditions (e.g., bankruptcy, pending litigation, planned office closures, impending merger) that may affect the Vendor's ability to perform contractually. Certify that the Firm is not debarred, suspended or otherwise declared ineligible to contract by any federal, state, or local public agency.

Describe your experience with public and private education projects. Describe specific experience with community colleges. Include the scope of projects, description and costs.

Provide a list of business clients, especially community college or other higher educational institutions, to which your Firm is currently providing similar services/products. Include company names, beginning/ending dates of contracts, and names, titles and telephone numbers of individuals that the District can contact as references for your Firm.

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The Firm must have an acceptable history of working proactively to avoid litigation. Provide specific information on termination for default, litigation settled or judgments or criminal convictions for false claims within the last five (5) years. Submit in a separate, sealed envelope labeled “CONFIDENTIAL”, with your Proposal. These pages will not be counted towards the 50-page maximum. In the Proposal, clearly indicate to refer to the separate, sealed envelope. If your Proposal does not state to refer to the envelope or you fail to state that you have no pending litigation issues, you will receive zero (0) points for this section.

Tab 4 – Technical Approach 10 POINTS

This section should establish the Vendor's understanding of the District's objectives and requirements, demonstrate the Vendor's ability to meet those requirements, and outline clearly and concisely the plan for accomplishing the specified Scope of Services.

Describe as succinctly as possible how your firm would accomplish the Work and satisfy the District's objectives described in this RFP.

Describe what information, documents, staff assistance, facilities or other resources you would require from the District to complete your Work. Declare any other critical assumptions upon which your work plan is based.

Tab 5 – Project Plan & Implementation 20 POINTS

This section should outline the Vendor’s proposed project timeline and training implementation, and installation schedule from selection to go – live on the selected solution. Tab 6 - Cost and Price 15 POINTS

This section should disclose all charges to be assessed to the District for the required scope of services. Tab 7 – Exceptions / Deviations 10 POINTS

State any exceptions to or deviations from the requirements of this RFP. Any exceptions or clarifications to the RFP must be listed on an item-by-item basis and cross-referenced with the RFP document. If there are no exceptions or clarifications, the Vendor must expressly state that no exceptions or clarifications are taken. Tab 8 - Appendices 10 POINTS

Furnish, as appendices, those supporting documents (i.e. staff resumes) requested in the preceding instructions.

Include any additional information you deem essential to a proper evaluation of your submittal and which is not solicited in any of the preceding sections. Proposers are cautioned, however, that this does not constitute an invitation to submit large amounts of extraneous material. Appendices should be relevant and brief.

As evidence of conformance to the District's policies, complete and include as an appendix to your submittal the Drug-free Workplace Certification,

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Non-Collusion Affidavit, and Consultant Declaration in Exhibits D, E, and F of this RFP. If your Firm does not comply with one (1) or more of these policies, declare this and explain the reasons. Non-Collusion Affidavit must be notarized.

RFP Overall Contents 15 POINTS

RFP was clear, concise, easy to read, and followed directions.

Total Maximum Points 100 TOTAL POSSIBLE POINTS

C. SUBMITTAL EVALUATION

The Evaluation Team, comprised of the District’s representatives, shall evaluate each Proposal to determine

its responsiveness to the District’s requirements and ensure that the District’s needs will be met. Each question will be scored against an ideal proposal in the opinion of the District’s Evaluation Team; the ideal proposal would receive the maximum number of points possible as indicated.

If all information is not provided, the Proposal will be considered non-responsive. Each question is assigned

a maximum score in relation to the District’s assessment of the associated contribution toward achieving Project goals.

Upon selection of the most qualified Vendors, the District may require the qualified Vendor(s) to interview,

in-person, with the Evaluation Team and/or the Board of Trustees, to further explain their submittals. Vendors are advised that award may be made without interviews or further discussion.

Vendors are advised that there is no appeals process and the selection of the award is at the sole discretion

of the District. The decision made by the Evaluation Team and accepted by the District will be final.

D. NOTIFICATION OF FIRMS

At the conclusion of the selection process and pursuant to the Selection Process Schedule above, each firm will be notified as to whether or not it has been selected for the service of this RFP. The District does not conduct formal or informal post-selection debriefings with vendors.

E. CONTRACT AWARD

It is the intent of the District to award one (1) vendor as the result of this RFP. The award(s) of the vendor Agreement(s) resulting from this RFP is(are) required to be approved by the District’s Board of Trustees.

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EXHIBIT A: NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT

NON-COLLUSION AFFIDAVIT

STATE OF CALIFORNIA COUNTY OF __________________________ I, _____________________________, being first duly sworn, deposes and says that I am the

(Typed or Printed Name) ______________________ of ___________________________, the party submitting the (Title) (Proposer Firm Name) foregoing Proposal. In connection with the Proposal, he/she undersigned declares, states and certifies that:

1. The Proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization or corporation.

2. The Proposal is genuine and not collusive or sham. 3. The Proposer has not directly or indirectly induced or solicited any other Consultant to put in a false

or sham bid, and has not directly or indirectly colluded, conspired, connived, or agreed with any other proposer or anyone else to put in sham proposal, or to refrain from proposing.

4. The Proposer has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price, or that of any other proposer, or to fix any overhead, profit or cost element of the proposal price or that of any other proposer, or to secure any advantage against the public agency awarding the contract or of anyone interested in the proposed contract.

5. All statements contained in the Proposal and related documents are true. 6. The Proposer has not, directly or indirectly, submitted the proposal price or any breakdown thereof,

or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any person, corporation, partnership, company, association, organization, bid depository or to any member or agent thereof to effectuate a collusive or sham proposal.

Executed this _____ day of ___________, 2016, at___________________________________.

(City and State)

I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Signature Address Name Printed or Typed City and State

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EXHIBIT B: NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT

CONSULTANT DECLARATION Service Categories Prequalifying for: _______________________________________ Consultant (legal name of entity): __________________________________________ Address: _____________________________________________________________ Phone: _____________________________ Fax: ____________________________ Email: ________________________________________________________________ Type of Firm: Individual □ Corporation □ Partnership □ Other (Specify) □ Tax I.D. No.: ________________________ Date of Business Formed: ____________ Date Incorporated (if applicable): ________ State of Incorporation: _______________

OWNERS, OFFICERS AND PRINCIPALS

Name Years with Firm Position % of Ownership

Consultant has attached a Certificate of Insurance demonstrating a valid insurance policy with policy limit of at least $2,000,000 per occurrence and $4,000,000 aggregate or has attached a letter from their insurer that such policy limits will be secured in the event that the Consultant is awarded the project. Yes _____ No _____ Consultant has attached verification of a current workers’ compensation insurance policy as required by the Labor Code or is legally self-insured pursuant Labor Code Section 3700 et. seq. Yes _____ No _____ If answering ‘yes’ to any of the below listed questions, explain on a separate signed page.

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Has there been any change in the control of the firm In the last five years? Yes _____ No ______ Have you declared bankruptcy or been placed in receivership within the past ten years? Yes _____ No ______ Are of the firm’s owners, officers, and/or principals connected with any other companies as subsidiary, parent, or affiliate? Yes _____ No ______ Has your firm been involved in any litigation, arbitration, claim, or dispute of any kind with a public agency in the past ten years? Yes _____ No ______ Has your firm or any owner, officer or principal of your firm ever been found guilty of violating any federal, state or local law, rule or regulation regarding a contract? Yes _____ No ______ Has your firm ever failed to complete a contract within the authorized contract time? Yes _____ No ______ Has your firm received any notices threatening termination? Yes _____ No ______

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EXHIBIT C: ISP 05-1-2 GUIDELINES FOR E-PROCESSING CREDIT CARDS

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