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All standard online & instructor led courses offered by our
training partner, Martec International are certified for Continual
Professional Development
Retail Technology Excellence 2008
20th & 21st November 2008 Le Royal Meridien Mumbai,
India
A store's best advertisement is the service its goods render,
for upon such service rest the future, the good-will, of an
organization. - James Cash Penney
Course Leader Brian Hume is Managing Director and founder of
Martec International, a leading retail consulting and training
practice. He is respected as an authority on retailing and retail
technology and has consulted to companies in North and South
America, the UK, Europe and Asia Pacific.
Partial Client List After Hours. AIS. ASDA-Walmart . Argos .
Boots . Chicos Donna Karan . Etam . Frosts . Goldsmiths . House of
Frasers . Halfords . Healthyback . JC Penney JDA . Kingfisher
group. K Mart . Mikasa . Mothercare Noodle ka Doodle . OfficeMax .
Orange . Reeds Jewellers . Shell . Tesco . Virgin . Timberland .
Woolworths.
Event Host
Training Partner
A master plan for successful retailing
Key Benefits and learning outcomes:
Learning the latest business strategies in retail technology
excellence.
Adopting a flexible IT model that captures the value chain and
allows you to evolve with the customer.
Gain insight on loss prevention & store security
systems.
Improve your headquarters merchandise management systems with
innovative approach.
Re-visit your Finance, HRD practices & IT staff training
methods
Achieve excellence through IT in inventory & product
mix.
Advance negotiation skill of IT contracts with your technology
vendors.
Understanding international legal requirements for advance
SLAs.
We are happy to assess the training needs for your organization,
completely FREE of charge and without any obligation.
Brians core consulting areas are sales and inventory management,
supply chain management, store operations and the use of technology
to improve business performance. His clients cover most retail
segments. In addition to the retail community, Brian has worked
with manufacturers, financial institutions; wholesalers,
telecommunications suppliers, computer manufacturers and software
houses that need to understand and market to the retail industry.
Brian has been invited to lecture to retail audiences all over the
world. His work has been translated into a number of different
languages. He has taught merchandise management theory and practice
to US retailers on behalf of the National Retail Federation A
dynamic and knowledgeable speaker - Brian has addressed retail
audiences all over the world.
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Day 1 Thursday, 20th November 2008 Session One: Overview of
retail information technology
Transaction processing retail systems architecture map
Business intelligence/decision support systems architecture
Architectural Constraints Information security systems
Session Two: POS, Store Systems & Security Front of store.
Back of store. POS (EPOS) systems, configurations and
advance functionality. Loss prevention and store security.
Customer self service and self-scanning /
checkout systems. Relevant Industry Standards
Session Three: Customer information devices
Customer Information Devices Pre-test Electronics shelf edge
labels Kiosks Mobile Carts Wireless PDA devices Devices Master
Test
Session Four: Headquarters merchandise management systems
Category management VS merchandise management
Basic category & merchandise management Merchandise and
assortment planning Space management & Planogramming Price
& promotion management Price optimization Forecasting,
allocation & replenishment Relevant industry standards
Session Five: Warehouse management systems & supply chain
efficiency
Warehouse operations Use of wireless technology to drive
productivity DC security & loss prevention Fast fashion
enablement
Session Six: Financial & HR
Finance management systems IT budgeting industry standards ROI
on technology spend Technology training for It staff Human resource
systems
Closing remarks & close of day one
Workshop Schedule 0830 Registration and coffee 0900 Workshop
commences 1100 Morning refreshments and Networking break 1120
Workshop re-commences 1300 Networking Luncheon 1345 Workshop
commences 1530 Afternoon refreshments 1545 Workshop
re-commences
Register Now Contact Marketing at Goldman Communications Tel:
+91 22 66757806 Fax: +91 22 66757807 Email:
[email protected]
Partial Clients List
Why you cannot miss the event? The retail sector in India has
been witnessing significant overhaul as traditional markets have
paved path for new formats such as departmental stores,
hypermarkets, supermarkets & specialty stores. Indian consumers
have been experiencing the grand shopping experience both in the
metros and the second tier cities. Retail technology Excellence
2008, shall focus on empowering the retailers with insights on the
Indian consumers and strategies for store excellence through demand
creation. Experiences from our Retail expert would be engaging and
insightful and the perspectives shared would enable a great change
in the development of the evergreen retail sector in India
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Day 2 Thursday, 21st November 2008 Session One: Data
warehouse/decision support systems & CRM
Data warehousing & central data support systems and CRM
Data warehouse & Business intelligence Customer relationship
management BCP & DR Data warehouse support systems &
CRM
Session Two: Merchandise vendor collaboration &
management
Vendor Collaboration & Management Pre-Test
Vendor Collaboration Industry standards Master Test
Panel Discussion: - Merchandise management systems &
practices Moderated by Brian Hume with leading vendors on an
interactive Q & A with the delegates & vendors
Session Three: Advance Contract negotiating with technology
vendors
Vendor selection Vendor management Contract pitfalls to avoid
Service level agreements
Session Four: Review of key retail software providers by
application area Closing remarks & close of day Two
Register Now Contact Marketing at Goldman Communications Tel:
+91 22 66757806 Fax: +91 22 66757807 Email:
[email protected]
We like to thank our Course Leader, Sponsors, Experts, Practice
Heads, Advisors, Consultants, and our Event Partners for their
valuable contributions to this project.
Pre-course Questionnaire (PCQ): To ensure that you gain maximum
benefit from this event, a detailed questionnaire will be sent to
you to establish exactly what your training needs are. The
completed forms will be analyzed by the course trainer. As a
result, we ensure the course is delivered at an appropriate level
and that relevant issues will be addressed. The comprehensive
course material will enable you to digest the subject matter in
your own time. This training course is designed specifically for
participants to work through a dedicated strategic planning
process. It is a high-level, intensive and vigorous programmed that
will move rapidly. The trainer will introduce the sessions and then
participants will have the opportunity to develop their own plan.
It is an extremely practical training course where participants
will spend considerable time working on their own ideas that will
enable them to achieve superior performance within their personal
work domains. This training course will contain case studies and
learning principles from various organizations, which will enable
participants a frame of reference from which they can then launch
into their own activity.
Who should attend this event? Professionals who are responsible
for implementing and managing retail technology excellence
including: CTO, CIO, Director, Vice President, Head, Senior Manager
& Manager of:
Information Technology HRD Operation Finance
From:
Supermarkets Department Stores Hypermarkets Specialty Fashion
Electrical & Electronics Pharmacy & Personal Care Food
& Beverages Book & Music IT & Telecommunications
Logistics & Supply Chain
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Registration Fees: For registration before 30th September 2008
INR 35,500+service tax @ 12.36% per delegate For registration after
30th September 2008, I INR 39,500+service tax @ 12.36% per delegate
*Early bird discounts. Ask about group bookings discounts. Please
fill the details and Fax or mail to:
Venue & Date: Date: 20th & 21st November Venue: Le Royal
Meridien, Mumbai
Event Contact: Shailendra Dwivedi, Head - Sales
[email protected]
Payment Options Payment is required within 5 working days on
receipt of invoice. Account Transfer/Cheque/Demand Draft For
details, please contact Shailendra Dwiwedi Cheque / DD should be in
Favour of Goldman Communications payable at par in Mumbai
Retail Technology Excellence 2008 GC-RT456 Please writes in
BLOCK Letters
Registration Contract Register Now Contact Marketing at Goldman
Communications Tel: +91 22 66757806 Fax: +91 22 66757807 Email:
[email protected]
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credit of the payment done. All payments have to be made before the
event date
Goldman Communications B-312, Kanara Business Centre, Behind
Everest Gardens, Ghatkopar (East) Mumbai 400 077
www.goldmancommunications.com
Terms & Conditions:1. Fees are inclusive of programme
materials and refreshments and the event is non-residential 2.
Payment Terms: Following completion and return of the registration
form, full payment is required within 5 days from receipt of
invoice.PLEASE NOTE: Payment must be received prior to the
conference date. 3. Cancellation /Substitution: Provided the total
fee has been paid, substitutions at no extra charge are allowed.
Cancellations must be received in writing by mail or fax six (6)
weeks before the conference is to be held in order to obtain a full
credit for any future Goldman Communications conference.
Thereafter, the full conference fee is payable and is non
refundable. The service charge is completely non-refundable and
non-creditable. Non-payment or non-attendance does not constitute
cancellation. By signing this contract, the client agrees that in
case of dispute or cancellation of this contract that Goldman
Communications will not be able to mitigate its losses for any less
than 50% of the total contract value. If, for any reason, Goldman
Communications decides to cancel or postpone this conference,
Goldman Communications is not responsible for covering airfare,
hotel, or other travel costs incurred by clients. The conference
fee will not be refunded, but can be credited to a future
conference. Event programme content is subject to change without
notice. 4. Copyright etc: All intellectual property rights in all
materials produced or distributed by Goldman Communications in
connection with this event is expressly reserved and any
unauthorized duplication, publication or distribution is
prohibited. 5. Governing law: This Agreement shall be governed and
construed in accordance with the law of India and theparties submit
to the exclusive jurisdiction of the Indian Courts in Mumbai.
However Goldman Communications only is entitled to waive this right
and submit to the jurisdiction of the courts in which the Clients
office is located.
