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Ravikant Sharma Email Id: [email protected] Associate IT Consultant Mobile: 9986181100/8904225854 Objective Looking forward for dynamic, exciting and customer focused team in the airline industry where integrity, intensity and innovation form the core of the organization. Executive Summary Engineering Graduate with 5.8 years of experience in Manual Testing with in-depth functional knowledge in Airline Passenger Services Solutions (PSS) testing. Good knowledge on Requirement Analysis, Documentation, Verification & Validation, Functional SME Support across methodologies and Software Development Life Cycle (SDLC). Good knowledge on Global Distribution System (GDS), Computer Reservation System (CRS), Inventory and Departure Control System (DCS). Good knowledge of Amadeus Altea- ARD Web and DCS (CM) & AirCore – An Unisys PSS Product. Good knowledge on SSM and TTY messages according to the IATA Standard. Extensive work experience on Functional, Integration , System, Regression and UAT T esting. Expertise in designing and developing Test Scenarios and Test Case from Use Cases, Requirement documents and Gap documents. Good experience in interacting with Clients/Stake Holders and taking initiative to Implement or Enhance the process for Testing and valuable contribution towards the project. Extensively worked on different models of Software Development Life Cycle - Waterfall, V-models, Iterative and Agile- Scrum model. Expertise in Software Testing Life Cycle, Test Execution, Defect Management, Status, Metrics and Dashboard preparation. Ability to handle multiple priorities within the assigned time frame and mentor new joiners to build their domain competency. Excellent commitment, dedication and planning towards goal oriented

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Page 1: Resume_Ravikant_Sharma_Airline_PSS_Profile

Ravikant Sharma Email Id: [email protected] IT Consultant Mobile: 9986181100/8904225854

Objective

Looking forward for dynamic, exciting and customer focused team in the airline industry where integrity, intensity and innovation form the core of the organization.

Executive Summary

Engineering Graduate with 5.8 years of experience in Manual Testing with in-depth functional knowledge in Airline Passenger Services Solutions (PSS) testing.

Good knowledge on Requirement Analysis, Documentation, Verification & Validation, Functional SME Support across methodologies and Software Development Life Cycle (SDLC).

Good knowledge on Global Distribution System (GDS), Computer Reservation System (CRS), Inventory and Departure Control System (DCS).

Good knowledge of Amadeus Altea- ARD Web and DCS (CM) & AirCore – An Unisys PSS Product. Good knowledge on SSM and TTY messages according to the IATA Standard.

Extensive work experience on Functional, Integration, System, Regression and UAT Testing. Expertise in designing and developing Test Scenarios and Test Case from Use Cases, Requirement

documents and Gap documents. Good experience in interacting with Clients/Stake Holders and taking initiative to Implement or

Enhance the process for Testing and valuable contribution towards the project. Extensively worked on different models of Software Development Life Cycle- Waterfall, V-models,

Iterative and Agile- Scrum model. Expertise in Software Testing Life Cycle, Test Execution, Defect Management, Status, Metrics and

Dashboard preparation. Ability to handle multiple priorities within the assigned time frame and mentor new joiners to build

their domain competency. Excellent commitment, dedication and planning towards goal oriented tasks and problem-solving

skills with good interpersonal and communication skills.

Employment Summary

Employer Role Designation Start Date End Date

Unisys Global Services India Senior Test Engineer Consultant 3 May 2011 Sep 2015

ITC InfoTech India Limited Senior Test Analyst Associate IT Consultant Sep 2015 Till Date

Highest Education

Examination Institute University / Board Year % Marks

B.E. (IT) Chouksey Engg. College, Bilaspur CSVTU, C.G 2010 7.11 CPI

Skills Set

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Languages : C++, Core Java

Operating Systems : Windows XP, Vista, and Window7Defect Management Tool : HP- ALM, Rational CQ & CC and TFS

Other Tools : MS Word, MS Excel, MS PowerPoint and MS Visio Viewer

Project Summary

Project #1

Project : LoneStar MigrationClient : SouthWest Airline (Dallas, USA)Duration : Sep 2015 to Till Date

Team Size : 20

Project Description:

Southwest Airlines is a major U.S. airline and the world's largest low-cost carrier, headquartered in Dallas, Texas. Southwest is migrating from SAAS to Amadeus Altea Suits to improve their market stance.Amadeus Altea Suite is fully integrated solution for airlines which includes: Reservation, Inventory and Departure Control System. Team is helping Southwest in quality assurance of implementing Amadeus Altea Suite via performing Gap and User acceptance tests. Project involves analyzing and understanding the requirements, test cases preparation, execution and reporting.

Modules worked on:

Altea ARD Web Altea DCS (CM)

Role & Responsibilities:As a Senior Test Analyst responsible for:

Designed detailed Test Cases for Booking (ARD) and Ticketing and DCS- CM. Perform Test Execution for complex scenarios for ARD Web & DCS Modules.

Analyze the high priority defects and identify the additional test scenarios for full coverage. Tracking the defects in Amadeus Defect tracking tool as PTR & Reporting in HP-ALM. Tested the fixed defects in UAT environments and update the PTR status to Load in Production. Responsible for sending the daily Status, preparing metrics and Dashboard.

Project #2

Project : AirCore (Airline Passenger Services- PSS)Client : Hahn Air (Germany)Duration : Nov 2013 to Sep 2015

Team Size : 2

Project Description:

AirCore is a comprehensive Passenger Services Solutions suite of modular, 100% open-platforms, web-based applications that seamlessly replace core legacy systems while easily integrating into existing airline IT architectures, to lay the foundation for the era of passenger-centric services. AirCore is completely innovative in that modules and applications revolve around the customer, thereby enabling airlines to

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improve their ability to capture, serve, and retain their customers from initial booking to completion of their journey.

Modules Used by Hahn Air:

Agreements (Interline/Codeshare) Flights (Flight Data) Booking (Reservation/GDS) Space (Inventory)

Role & Responsibilities:As a Senior Test Engineer responsible for:

Designed detailed Test Cases for different Modules. Mentor the team to build domain specific competency.

Test Execution with SSIM/TTY and EDIFACT Message according to the IATA Standard. Tracking the defects & Reporting in Rational Clear Quest (IBM CQ). Tested the fixed defects in Test environment and update the TR status to load in Production. Analyze the high priority defects and identify the additional test scenarios for full coverage. Responsible for sending the daily Status, preparing metrics and Dashboard.

Project #3

Project : AirCore (Airline Passenger Services- PSS)Client : MoD (Ministry of Defense UK)Duration : Jun 2012 to Oct 2013Team Size : 04

Project Description:

AirCore is a comprehensive Passenger Services Solutions suite of modular, 100% open-platforms, web-based applications that seamlessly replace core legacy systems while easily integrating into existing airline IT architectures, to lay the foundation for the era of passenger-centric services. AirCore is completely innovative in that modules and applications revolve around the customer, thereby enabling airlines to improve their ability to capture, serve, and retain their customers from initial booking to completion of their journey.

Modules Used by MoD:

Flights (Flight Data) Booking ( Reservation & Ticketing) Depart (Check-In & Boarding) Seats (Seating) React (Reaccomodation)

Role & Responsibilities:As a Test Analyst and Executor responsible for:

Designed detailed Test Cases for different Modules.

Test Execution and Publishing the reports.

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Defect Tracking & Reporting in Rational Clear Quest (IBM CQ). Responsible for overseeing the Quality procedures related to the project.

Project #4

Project : AirCore (Airline Passenger Services- PSS)Client : Travel Sky (China)

Duration : July 2011 to May 2012Team Size : 04

Modules Used by Travel Sky:

Flights (Flight Data) Agreements (Host & Partner Airline) Booking ( Reservation & Ticketing) Space (Inventory)

Role & Responsibilities:As a Test Analyst and Test Executor responsible for:

Designed detailed Test Cases for different Modules.

Test Execution and Publishing the reports. Defect Tracking & Reporting in Rational Clear Quest (IBM CQ). Responsible for overseeing the Quality procedures related to the project.

Other Achievements & Certification

Recognized as a good team player by the client. Participated in Unisys Technology Forum India (UTFI) & Webinar series on Testing (8 Weeks) -

2012. Got certificate for the active participation in event Fuse Circuit in National Level Tech Fest - 2009. Got certificate for the active participation in event Gamerz-Hell in National Level Tech Fest - 2007.

Strengths

Strong analytical, technical, aptitude and documentation skills. Self-motivated, Problem solving skills and Quick learner.

Dedicated towards the assigned works with positive attitude. Good team worker, Patient, Responsible & easily integrates into a new environment.

Personal Details

Father’s Name : Mr Kuldip SharmaPermanent Address : House No. 118, Azad Nagar, Jamadoba, Dhanbad, Jharkhand

Date of Birth : 27th October 1989Passport No & Validity : J9801093 and Valid till 2021

Hobbies : Cooking, Computing and Socialising with friends.Language proficiency : English, Hindi

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Nationality : Indian

Marital Status : Single

Declaration

I do hereby declare that the above furnished information is true to the best of my knowledge and belief.

Place: Bangalore Ravikant Sharma