Karthik Arvind189- B, Railway Quarters, Tambaram East, Chennai – 600059Mobile : +91 9677268965Email : karthik11.r@gmail.com

Objective

Bachelor’s in Computer Science Engineering with 4.5 years of experience as SAP Basis administrator.

Technical skill set

Worked with SAP Netweaver ECC 6.0 and worked on Windows and Unix OS platforms System health checks Scheduling and Monitoring Background Jobs / Operation Modes Client Administration SAP Add-on and Support Pack Installations using SPAM/SAINT SAP kernel upgrades System refresh / restore Language installation Implementing SAP Notes Configuration of ABAP Transport Management System Database administration using brtools Solution Manager 7.1 Basic configuration, technical monitoring configuration Excellent communication skills, interpersonal skills, adaptive and self-learner Maintain customer focus and customer satisfaction throughout by gaining their respect,

credibility and rapport

Experience Summery

CSC India Pvt. Ltd, Chennai, July 2010 – February 2015(4 years and 7 months)

Customer : Aperam Stainless steel manufacturing, France Oct, 2012 – Feb,2015Role : SAP Basis consultantEnvironment : SAP ECC 6.0, Oracle 11g, AIX 7.1Responsibility :

Day to day activities include: Performing routine health check for SAP systems. Transports to Production. Resolving problems/incidents in SAP systems. Spool device creation. Expertise in User, Role and Profile administration. Applying SAP notes on request. Maintain system profiles and defining operation modes.

Proactively identifying the issues in SAP Production Systems. License request, object key, user key, monitoring OSS messages, SP download through Service

Marketplace. Provide SLA based delivery for all calls raised via Solution manager. Provide customer with facts and figures on the system performance. Attend weekly support review with customer and update them with analysis.

Was involved in following activities: System Copy/refresh – ABAP stack Kernel Upgrades Support Pack Implementation Client Copies and Client deletions TMS configuration Language installation

Solution manager CUA configuration Managed systems configuration Technical monitoring configuration for satellite systems

Customer : Johnson Matthey, Singapore and SouthCo, USA July 2010- Oct 2012 Role : Junior SAP Basis consultant (shared resource)Environment : Windows 2003 Server, oracle 11g databaseResponsibility :

Daily monitoring and weekly monitoring Database Monitoring (Backup & Tablespace administration) Users & Role Administration Transport Management System Kernel upgrade Support package implementation Client Administration Performed System Refresh from Production to Quality on a regular basis Knowledge in Solution Manager Maintain system profiles and defining operation modes.

Education background

Course Branch Institution Percentage Year

B.EComputer science and Engineering

National Engineering college 76% 2006-2010

Higher secondary(12th)

Maths, Science, Computer science

Rose Mary Matriculation School 89% 2006

Secondary school leaving(10th) Matriculation syllabus

Sri Jeyendra Saraswathi Matriculation Higher Secondary school 87% 2004

Declaration

I hereby declare all information provided above are correct to my knowledge.

Karthik Arvind.R