Horsfield Bay, NSW

61 416 274 545

c_walker@options8.com

Chris WalkerOperations | Communications | Logistics

A highly skilled Operational Manager within the security sector with over 25 years’ experience with a focus on the development and review of operational strategies, budget and logistics management and the coordination and deployment of staff. Trusted by employers due to an outstanding work ethic, meticulous attention to detail and a friendly personality. An exceptional communicator with outstanding interpersonal skills and a commitment to safety.

• Carry out the planning, coordination of work and deployment for a large scale workforce (up to 900 personnel)

• Experienced in team performance and career development management and planning• Working collaboratively with key stakeholders including Senior Management, Directors and Business

Managers• Skilled liaison between all project stakeholders including negotiation skills and conflict resolution• Developed the procurement and contract plans. Coordination, supervision and cost control of all

projects• Delivering analytical reports on the status of Scope of Works during all stages of the planning

process

• Expert knowledge of security and law enforcement operational safety & tactics• Advanced Conflict Resolution Skills• Certified Instructor in all non-lethal use of force techniques• Certified Instructor in weapon retention & close quarter defence

• PPCT Defensive Tactics• PPCT Spontaneous knife defense• PPCT Ground Avoidance Ground Escape

Bachelor of Social Science (Security & Counter Terrorism) | Australia (current undertaking)Diploma of Business | QLD, AustraliaDiploma of Security Risk Management | QLD, AustraliaCertificate IV Operational Safety (Defensive Tactics) | NSW, AustraliaCertificate IV Workplace Training and Assessment | QLD, AustraliaCertificate IV in Training & Assessment | NSW, AustraliaCertificate III Government (Transit Officer) | Rail Corporation NSWCertificate III Security Guarding | QLD, AustraliaNSW Police Operational Safety Instructor Certification | NSW, Australia S.P.E.A.R System Instructor | ACT, AustraliaPPCT Instructor Certification (x7) in Various Tactical Disciplines | USA & AustraliaRail Corporation Defensive Tactics Instructor | Rail Corporation NSWSenior First Aid | NSW, AustraliaClose Personal Protection Levels 1 – 4 | NSW, AustraliaAutomotive Risk Management Level 1 | NSW, Australia

Options 8 | Co-OwnerOctober 2009 to Present

Options Eight is a family e-commerce business that retails operational safety and duty gear to Law Enforcement, Military, EMS and Corrective service personnel.

• Responsible for the redevelopment of the e-commerce business, including the project management of the company training division

• Deliver the highest quality of service to a client base of 1000 customers• Required to source all stock, often internationally and arrange for importation• Regularly liaise with vendors and suppliers to ensure product integrity and to maintain budget targets

Hosres Limited (Papua New Guinea) | Interim General ManagerDecember 2013 to September 2014

Hosres is Papua New Guinea premier provider of Racing and Sports betting.

• Undertook a short term contract overseeing all day to day operations of the 120 staffed team, including the coordination of the emergency response division

• Successfully built working relationships with staff by taking a ‘hands on’ role- such as meeting with staff on the job and personally welcoming employees to work resulting in a united workforce driven to achieve the company service standards

• Developed and implemented plans to improve the safety and security integrity of the premises for staffs and patrons

• Responsible for the development of procedures to improve security, such as the guidelines for armed guard and security personnel

SecurityPlus (Papua New Guinea) | Senior Operations ManagerAugust 2012 to December 2013

Security Plus is a market leader in the provision of security services in the Port Moresby NCD region of Papua New Guinea.

• Carried out an assessment of all business operations with a focus on improved efficiency• Responsible for the planning, coordination of work and deployment for a 900 personnel workforce • Consistently delivered the highest standard of service to over 120 key clients from a range of industries and

sectors including NGOs • Responsible for the development and implementation of effective training and operational support systems,

processes and policies

Rail Corp (New South Wales) | Acting Team LeaderNovember 2007 to August 2012

The Operational Safety Unit provides instruction in Defensive Tactics and Operational Safety to six hundred Transit Officers of the NSW State Rail Network.

• Commenced as a Transit Officer and promoted to Team Leader in January 2009 due to exceptional work ethic, technical knowledge and commitment to development and safety

• Responsible for the coordination of work and safety for a team of 20 staff members, providing leadership and direction

• Proactively promoted a continuous improvement environment, looking to improve safety• Delivered training to staff including the safe use of equipment such as batons, handcuffs in addition to safety

training such as empty hand control, ground defence and defence to edged weapons, strikes and punches • Regularly liaised with internal and external stakeholders, including senior company managers and directors• Carried out a review of the existing Defensive Tactics and Operational Safety curriculum• Interacted with members of the public displaying the ability to liaise with people at all levels always applying

effective conflict resolution and negotiation skills

MKM Consulting | Security ContractorAugust 2001 to August 2006

MKM Consulting is a freelance security expert service, connecting to established national and international security consultancy firms.

• Provided expert analysis in key areas that included close protection, surveillance (mobile and static), cash and transit, crowd control and covert operations

• Successfully managed contracted crowd control teams, supervising operations, delegating duties, monitoring performance and conducting comprehensive briefing sessions

• Conducting privately commissioned surveillance work in both a covert and overt capacity and undertaking close protection for high-profile clients

New Millennium Security | Operations ManagerFebruary 2003 to January 2004

Millennium Security provides security solutions and services to a range of commercial clients throughout Australia.

• Successfully grew the business from a modest home based business into a thriving organisation with a significant market presence

• Responsible for the development and implementation of Standing Operating Procedures (SOPs), human resources, marketing, record keeping, payroll and administration procedures and policies

• Developed and submitted tenders, including large government tenders• Actively collaborated with police and event organisers to provide security for the City Muster

Advent Security | Patrol SupervisorOctober 2000 to August 2001

Advent Security employs hundreds of security personnel across Australia for various events and venues.

• Responsible for the training of security personnel and the supervision and assessment of staff whilst on the job

• Mentored staff to improve performance with a strong focus on continuously improving safety within the workplace

Corporate and Commercial Security | DirectorJune 1997 to October 2000

Corporate and Commercial Security provides security services to various commercial buildings, small businesses, retail shops, factories and warehouses, corporate offices and industrial facilities.

• Successfully built the business from inception, overseeing all day to day activities and company set up- including the marketing, finance, human resources and training

• Responsible for the coordination of work and supervision for five full time and 60 part time staff• Developed and implemented SOPs which resulted in a decrease in incident response time compared with

competitors

Referees can be provided upon request