JULIAN RUSSELLInformation Technology Innovation416-859-1304

russelljic@gmail.comhttp://ca.linkedin.com/in/jicrussell

“LEVERAGING YOUR TECHNOLOGY AS A PARTNER IN REVENUE GROWTH”

I’m an accomplished Information Technology and Operations leader with over 20 years of experience in retail, banking and engineering sectors. A strategic leader focused on results with an impressive track record for delivering excellence across diverse areas of responsibility. Superior organizational and communication skills. Proven ability to manage, coach and motivate individuals while fostering cohesive team environments that leverages key competencies to maximize productivity.

• IT Security Policy development • IT Project Management • Service Level Agreement & Controls• Cyber Security Management • People Management • Systems Development Life Cycle• ITIL Incidents Management • IT Budget Managements • Agile Project Management• Strategic Business Management • ITIL Change Management • Network Design & Architecture• Financial and Sales systems • Vendor Management • Operations Management

CAREER EXPERIENCE

IMAX Corporation. Mississauga 2014-2015 Director, Infrastructure and Operation, Information SystemsAs Director, Infrastructure and Operations I provide leadership and support to Infrastructure and Operations teams globally. Maintain and enhance the technical infrastructure, ensure operational processing are running successfully, continually implement cost efficiencies, document and roll-out relevant processes, as well mentor and lead a high performing technical teams.

Strategy & Planning Direct and Develop three IT Infrastructure & Operations teams across Canada, US and China Develop a Cyber Security strategy in alignment with stated Roadmap objectives for international expansion into

China and Europe Lead strategic and operational infrastructure IT planning to achieve business goals by prioritizing IT initiatives Design and implement a comprehensive Risk management program, addressing compliance risks, and ensuring

system documentation Establish IT infrastructure organizational Objectives, Policies, Goals, and Operating procedures. Ensure IT infrastructure system operations adheres to regulatory compliance to PIPEDA, Sarbanes Oxley and PCI

Operational Management Lead and manage IT infrastructure staff, including recruitment, management, scheduling, mentoring, professional

development, and performance reviews Support SAP Basis for user security, transports, and Development activities Manage support and infrastructure teams in the Santa Monica and Shanghai, China to maintain a 24/7/365 uptime

across global time zones Develop ITIL and ITSM processes for Change and Incident Management at IMAX Mississauga location Help define and maintain an IT Management Dashboard and reporting Define and communicate project milestones, service level agreements, and resource allocation to the executive

team, department leads, support staff, and end users Develop business case justifications and cost/benefit analyses for IT infrastructure spending and initiatives Develop budgets for the Information Technology In line with stated organizational goals, guidelines, and

objectives Monitor and report on budget vs. actual spend Develop and implement relevant IT infrastructure policies and procedures

Technology and Skills:Microsoft 365 Cloud, MS Windows, MS Server 2003/8, Active Directory, MS Exchange 2013, MS Office, MS Projects, MS Visio, Alteon Load Balancer, MPLS, DSL, SONET, SIP, Cisco & Toshiba VOIP + Soft Phone, Aruba/Dell Wi-Fi, Aruba ClearPass (NAC), AlgoSec, Intel AP, Juniper

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Routers/Switches, VPN, TCP/IP, DNS, PIX/ASA, Juniper Firewalls, EMC Data Domain, EMC SAN, Networker, MS SQL, Oracle, VMWare ESXi, SOM, Symantec AV & SEPM, IOS, Android 2,3+, BES, SysAid, Wireshark, NetScout & InfiniStream, LAN Extensions, Dell Servers, Dell Desktops, SolidWorks CAD, AutoCAD, IMAX Projection system

Shoppers Drug Mart. Toronto 2011-2014Sen. Manager I.T for Systems, Networking and Voice Communications - Solution ArchitectDirected, Managed and supervised the activities of three Shoppers Operating divisions for Data Networking & Security, Voice Communications and IT Operations at MediSystem pharmacies.

Directed all Architecture, Design, Innovation, Implementation and Support for Systems, Cyber Security, Data Networks and Voice Communication infrastructures

Provide Strategic Direction, Vision and Leadership to ensure compliance with Shoppers IT Roadmap objectives and compliance with Privacy Legislation, PCI and Sarbanes Oxley (SOX)

Developed and Managed a divisional operating budget of $21 million with project based $6 million capital expenditure and directed the Telecom Expense management program

Provide Director level leadership and management to 20+ staff, Consultants, Contractors and Subject Matter Experts with strategic focus on succession planning and skills development

Manage all data networks Security and Policy enforcement across Shoppers national pharmacy network. Using CheckPoint and SideWinder firewalls in a unique arrangement to segment traffic for 100% intrusion prevention

Directed Incident Management and Support protocols, driving down MTR, improving SLA compliance using ITIL framework for Service Management and Change Management controls to ascertain Root Cause

Managed all IT Infrastructure Projects and Communication upgrades through the entire project life cycle using Waterfall and transitioning away for sequential paradigms to Agile Scrum Methodologies and Risk based

Directed the development and deployment of Voice and Communications technology across 1350 locations nationally, leveraging VOIP form Cisco and Avaya, SIP, MPLS, IVR, HSPA, 1FL, ISDN, Conferencing, and centralized voice lines

Managed the deployment of Mobile Devices, cellular Voice and Data services including device administration (MDM), BES, migration to Cloud (Google), BYOD and adopted Android/IOS mobile devices

Successfully implemented a nationwide Air-Gap (Wi-Fi/Wireless) network with the latest offering form Aruba/Dell and ClearPass (NAC) security with WIPS by TELUS Air-Defense

Mediate and Broker agreements with IT service providers, consultants, and vendors to leverage the advancement of new and emerging technology’s

Managed and monitored the key performance indicators, published dashboard and metrics maintaining their availability, performance, security and fault tolerance

Technology and Skills:Google Cloud, MS Windows, MS Server 2003/8, Active Directory, LDAP, MS Exchange, MS Office, MS Projects, MS Visio, Alteon Load Balancer, Citrix NetScaler & WanScaler, GSLB, MPLS, DSL, SONET, SIP, Cisco & Avaya VOIP + Soft Phone, IVR, 1FL, ISDN, Aruba/Dell Wi-Fi, Motorola RFS & AP’s, Aruba ClearPass (NAC), AlgoSec, Intel AP, TELUS Air Defense, Cisco Routers/Switches, TACACS+ and RADIUS, VPN, TCP/IP, DNS, PIX/ASA, CheckPoint and SideWinder Firewalls, EIGRP, BGP, OSPF, EMC Data Domain, EMC SAN, Networker, SRDF, Oracle RAC, MS SQL, DB2, FoxPro, Oracle, VMWare ESXi, SOM, Symantec AV & SEPM, BlueCoat Proxy, UNIX, Linux, IOS, Android 2,3+, BYOD, BES, i3 Call Center by inin, BMC Remedy, PBX, HPCA/RCA Patch Manager, EMC Smarts, HP OpenView, Wireshark, NetScout & InfiniStream, LAN Extensions, Dell Servers, Lenovo Mobile, HP Desktops, POS from NCR

City of Brampton February 2011 – September 2011Project Manager - Technical Infrastructure

Applied disciplined Project Management approach to the planning, development, implementation and evaluation of assigned mid-to-large size corporate projects through the entire project life cycle, from inception to deployment and post-implementation review

Managed a project team comprised of 21 I.T. professionals and administration; include unionized staff and vendors Provided expertise and consultative knowledge in the areas of business system design and development,

data/information management and technology infrastructure design and implementation Identified project stakeholders. Communicated regularly with projects’ sponsors, steering committees and other

stakeholders, providing evaluative measurements and reporting on project status and health

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Liaised and negotiated with vendors on acquisition, configuration and implementation of software, hardware and services

Created and garnered government approval for projects and budgets through each Gate. Administered budget to plan, authorizes expenditures and engaged in the development and monitoring of vendor contracts

Managed the Windows 7 upgrade of 18000+ Desktops, Servers and Applications, SCCM, Oracle and SQL Databases, Citrix MetaFrame & XenApp, MS Hyper-V, VMware ESX, V-Apps and ThinApp deployment, SharePoint, PKI with UAG, Microsoft ACT for Windows 7

Technology and Skills:MS Windows XP/7, MS Server 2003/8, MS Projects, MS Visio, Active Directory Schema 2008, LDAP, MS Exchange, MS Office 2007/10, IIS, Citrix MetaFrame & XenApp, PKI, SCCM, MPLS, DSL, SIP, Cisco VOIP, Intel, Cisco Routers/Switches, Wireshark, UAG, TCP/IP, EMC SAN, MS SQL, DB2, FoxPro, Oracle, Dell, Symantec Endpoint Antivirus & SEPM, UNIX, Linux, IOS, Android 2,3+, MacOSX, BYOD and BES

Mac's Convenience Stores Inc. Toronto 2006-2011Manager, Computer OperationsManaged the national IT Operations Center for Communications, Data Center, Windows Servers, Development, Desktops and Networking including Blackberry (BES) and AIX UNIX Servers for Central and Western Canada (4500 units). With 6 Direct reports, 8 Sub-reports and an operating budget of $2.5million.

Managed Operations and Support including Point-of-Sale (POS) service teams, Desktop and Server Administration Improved team efficiency through cross training members with divergent skills sets allowed for better support

coverage and improved overall recovery times Managed the National IT Call Centre Support groups and improvements in MTR by 20% Designed and Implemented Infrastructure projects that accommodated for rapid and sometimes exponential growth in

line with corporate acquisition and expansion strategy Managed Disaster Contingency and strategies for DATA\Security with EMC-Networker software Developed and Implemented a Business Continuity plan for UNIX/Linux platforms with a 4 hour recovery time Enforced Security policy and compliance with Sarbanes Oxley and PCI Consolidated individual departmental budgets for personal computing devices into one IT budget, resulting in a 25%

cost saving as a result of the bulk purchase Top level management of over 250 servers across Canada balancing the use of VM’s with physical hardware and

migration between them which reduced the necessity for expensive servers and improved deployment timelines Supported Windows Server 2003/8, Active Directory, MS Exchange, Windows Embedded for POS, Windows XP/7,

BES and custom in house software

Technology and Skills:Window Embedded, XP, Windows 7, MS Server 2003/8, Active Directory Schema 2003, LDAP, MS Exchange, MS Office 2003/7/10, AIX UNIX, MPLS, DSL, SIP, IVR, Intel, Cisco Routers/Switches, VPN, PIX/ASA, TCP/IP, DNS, EMC SAN, EMC Networker (Leagato), MS SQL, DB2, FoxPro, Dell, Symantec SEPM, UNIX, Linux, IOS, Android 2,3+, MacOSX, BYOD, BES, IBM R6000 p-Series Servers, IBM Tape Library, TrendMicro Firewall, PDI PriceBook, Cognos and PDI Enterprise ERP

Mac's Convenience Stores Inc. Toronto 2005-2006Senior IT Business AnalystSupported 4500 computer systems comprising Laptops, Desktops, Workstations and Blackberry’s across Central and Western Canada. Implemented over 100 Software applications and Operating Systems. Maintained and Administered AIX UNIX servers, EMC-Legato backups and custom in-house software.

Achieved a 25% overall improvement in MTR by implementing Remote Control software and redistributing installation software to remote severs, thus eliminating the need for shipping, saving the transport costs and one week of turnaround time

Supported Security Data backups for all Mac’s Databases on SQL, DB2 and UNIX with backup intervals of 60 minutes and restore times less than 30 minutes.

Administered Blackberry Enterprise server and Devices administration, combining all of these services into one portfolio created a single point of contact that reduced wait times by over 50%.

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Staples Business Depot, Toronto 2002-2005IT Business Consultant (Entrepreneurial)Expanded the technical offering of the Staples Group by adding a new consulting service that targeted small business IT infrastructure, Hardware, Software and Security needs. Managed the Technical team with a goal of increasing sales volumes and improving profitability through innovation.

Provided leadership to a team of 8 full-time and part-time staff by demonstrating outstanding time management, organizational, and planning that increased sales to $5.9M over 3 years

Retained revenue generating profits by fulfilling customer needs with the innovative use technologies and resources Improved customer loyalty and future business through the innovative use of software screen shots for technicians to

use during customer interactions, by allow customers to observe and ask question during tech consultations Standardized the Pricing model for New Equipment setup, Cabling, Virus Scanning, Data Migration, Software

Installation, In-home services and Cabling to give customers an upfront cost without any hidden fees

Network and System Intergration, Johannesburg, South Africa 1998-2001Network Systems Integration is a wide area network (WAN) solutions company specializing in LAN-to-WAN interoperability, Voice & Data Integration, Video-Teleconferencing, Remote LAN Access, Internet Access and Network security.

Owner - Manager of Information TechnologyDeveloped an upstart IT Venture into a $5M service based technology provider. With external vendors and Marketing deployed Enterprise Resource Planning (ERP) system such as mySAP, Oracle and JD Edwards. Created a single point of contact for our clients to mitigate the high cost of ERP implementation.

Created the world’s first hosted ERP solution from SAP now called “Cloud” in a ASP or SaaS model Presented IT solutions in ERP to over 100 senior decision makers, comprised of CEO's, CFO's and Shareholder,

creating an industry first, ERP in a hosted environment Instituted project planning, status reporting, and accountability, chaired status meetings and upgraded relations

between Systems and Production to increase profits by 300% over 3 years Managed a team 16 comprised of Network Engineers, Technicians, Project Managers, Application Specialists,

Contractors and Developers, delivering on time and within projected budgets

Technology and Skills:IBM OS/2 Warp, Windows 95/98/ME/NT/2000, Active Directory Schema 2000, SMS 2+, Oracle and SQL Databases, Microsoft Exchange, SAP & mySAP.com, Intergraph Graphic Desktops and T-Rax Server, Photogrammetry and CAD/CAM form Bentley MicroStation, AutoCAD with Mechanical Desktop, 3D Solid Modeling by SolidEdge, AIM Document Management and Workflow, OCE Wide Format Scanners, HP Plotters, Inter/Mega RAID SAN storage

EDUCATION

Bachelor of Technology (Mechanical Engineering)Durban University of Technology, South Africa

CERTIFICATIONSCompTIA A+ (Computer service technicians), 1996Microsoft Certified Systems Engineer (MCSE), 1997

Microsoft Projects, 2000ITIL - Manager's Certificate in I.T. Service Management, 2003

CompTIA Project plus, 2005PMI (Project Management Institute), 2007

AIX 6 Administrations & Implementation, 2008Cisco CCNA Ongoing