Jazmín SolísIndustrial Production Engineer / Supply Chain Engineer Manager, SC Material Managers & Product Lifecycle Management

Professional Profile

Skills

Contact Details

(506) 8500-4884

Costa Rica, Heredia

jazsoso23@hotmail.com

Industrial Engineer with eight years of experience and knowledge of managing projects, resources and staff in an effective and efficient manner. Highly focused with a comprehensive understanding of logistics, planning, forecasting, procurement and the supply chain. Consistent & proven track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing performance, achieving timeline and within budget.Manager with 4 years of operational experience. Expert in team supervision and mentoring to ensure direct reports leadership and quality control deliverables and performance. Strong multi-tasking and prioritization skills.Supply Chain knowledgeable which facilitates the identification, and driving continuous process improvements.

Skills Skills

Soft Skills Hard Skills

Communication SAP

LeaderShip MS Office

Community and Teamwork GCSN

Time Management OPT

Goal Setting HYPERION

Delegation BW

Critical Thinking EASITOOL

Motivator Minitab, Arena

Execution MS Project

Project Management

Education

Instituto Tecnológico de Costa Rica 2004-2011Industrial Production Engineering Bachelor DegreeBNCR 2009-2010 Strategy Project Management and accounting certified

BSI 2009-2010 Certified ISO 20K & ITIL

HP Internal PM Fundametals 2013Project Management trainedINA Certifications Internal Audit -5 S of Quality Inventory Control- Production Standard TimesISO 9K / 22K/ 14K/ 20K

Universidad FUNDEPOSMaster Degree on BA with Finance emphasis 2016-Current

Jazmín SolísManager, SC Material Managers & Product Lifecycle Management

Work Experience

HP Inc. Costa Rica May 2011—Current dateManager, SC Material Managers & Regional Product Lifecycle Management April 2012 – December 2014

May 2016- Currently• Lead a team of regional planners, suppliers and logistic professionals to develop and implement

a lifecycle service plan for each new product to enable Hewlett Packard to cost-effectively provide spare kits to its customer base throughout the product’s lifecycle.

• Work together with Global Lifecycle Managers and Procurement and Business Units to establish strategies to support spare parts thru its lifecycle such as Part Rolls, NPI, Sustaining and EOL.

• Develop strategies to Control and improve LOF, Inventory, and Back Orders metrics among others.

• Facilitate major organizational design/development strategies. Ensure that there is a solid connection between organizational goals, activities, and metrics

• Provide leadership in manufacturing, engineering, and logistical meetings involving Service strategic programs, policies, etc.

• Coordinate development & verification activities for lifecycle support plans via deliverables, schedules, logistics, engineering, documentation, & reporting.

• Clearly and effectively communicate activities, issues, risks, and milestones, associated with each lifecycle plan to Service management and functional organizations.

• Ensure all deliverables are comprehended, defined, scheduled, and tracked.• Identify, track, & drive to resolution program issues & risks.• Present to upper management Product Line performance statuses and strategies.• Manage Product Line inventory as per target and drive improvement projects as required to

drive efficiencies.

Manager, Account Advocacy Team & Field Planning December 2014- May 2016• Lead a Team of 9 members located across US, Mexico and Costa Rica with the objective of support PPS

CS SSC onboarding and sustaining business through strong information management to enable accurate and timely delivery of services in a cost effective manner. Capture and maintain those loyal customers that promote HP.

• Ensure SSC awareness, readiness and ability to meet or exceed customer expectations.• Capture new services and deals. Cascade requirements to appropriate SC stakeholders• Educate sales & customer facing teams about ramp up / down lead times• Provide pricing for a SC perspective (Bid Win process)• Material availability forward looking approach • Drive change management processes for product rolls or installed base growth / reduction / change• Long range planning and forecasting. Drive cost reduction initiatives• LOF metrics per account / NA Field planning PCA/ PL91 segment redesign• Root cause analysis on demand spikes to mitigate the impact

Supply Chain Business Process Analyst May 2011 to April 2012• Develop departmental processes, procedures, methods and control.• Develop Business reporting scorecard, metrics and analysis.• Provide leadership in manufacturing, engineering and logistical meetings involving Service strategic

programs.

Jazmín SolísManager, SC Material Managers & Product Lifecycle Management

Work Experience

Industries Mafam October 2010 – May 2011Production Plant Manager

• Provide positive leadership, direction, coaching and support to all operation.• Leader of a production plant staff of around 70 operators.• Coordinate department production and staffing schedules to ensure that production in the plant runs

smoothly, and sale needs/quotas are met on time • Maintain a safe & secure work environment for all employees while playing an active role is health and

safety compliance;

Dole Shared Services October 2009 – October 2010ISO 20K Project Manager• Implement ISO 20K and ITIL V3 processes within DBS- IT services• IT Project Management • Improve customer Service processes • Proactively managing scope to ensure that only what was agreed to is delivered, unless changes are

approved through scope management • Managing the overall schedule to ensure work is assigned and completed on time and within budget • Develop Process and procedures Diagrams• Generate Process documentation• Create Process quality assurance & approval• Configuration of process tools• Give training process • Prepare Process Launch• Give post implementation support • Monitoring and control of the processes, give feedback and Service improvement Suggestions.

Banco Nacional Costa Rica - BNCR 2008- January 2010

Project Manager in Projects Strategy Department 2008-2009• Identifying, tracking managing and resolving project issues • Proactively disseminating project information to all stakeholders • Identifying, managing and mitigating project risk • Proactively managing scope to ensure that only what was agreed to is delivered, unless changes are

approved through scope management • Defining and collecting metrics to give a sense for how the project is progressing and whether the

deliverables produced are acceptable • Managing the overall schedule to ensure work is assigned and completed on time and within budget

Quality Engineer in Quality Control Department 2009 - January 2010 • Systematization of BNCR processes according to ISO 9000 and Quality Control Management.• Design process and procedures (diagrams).• Generate process and procedures documentation.• Validate and approve specifics documents and diagrams generated.• Quality Control Audit