PO Box 601Round Rock Texas 78680

512-656-2713www.linkedin.com/in/faysimpson

Fsimpson1.fs@gmail.com

FAY SIMPSON

OBJECTIVE Sales Development Representative with extensive background in sales development, appointment setting, lead generation and full cycle sales with an emphasis in the technology industry. Seeking a position in sales development while working remotely from a home office.

SKILLS & ABILITIES • Strong work ethic, aggressive goal setting, and excellent verbal, written and presentation skills.• Ability to grow accounts and renew existing accounts by continually exceeding goals and providing leads of exceptional quality.• Seasoned, highly competitive skills as a personable business professional with a talent for effective persuasion, tactful diplomacy, strong analytical, presentation, and problem-solving skills.

•Adept at using sales tools such as Salesforce, Five-9, and Siebel.

EXPERIENCE MINECOR

JUNE 15TH TO PRESENT

Research Cyrus 1’s private database, correct, update records for contacts, phone numbers, and locations, and enter correct data to be funneled back to Cyrus 1. Insure all information is current and all prospects can be reached, then Pitch portfolio of products and services for Cyrus One, a product that offers Co-Location, Disaster Recovery, Cloud Services.

GENERATION SALES GROUP

BUSINESS DEVELOPMENT

April 2014 to November 2015

Responsible for the development of lead generation initiatives and strategies to identify qualified leads. Contact prospects and introduce the client company’s value proposition of product and services offerings to secure appointments and meetings for sales teams with qualified customer targets. This was a home based position.

INVENIO MARKETING

Business to Business Sales for charter business

November 2011 to July 2013

Generate, nurture, maintain and close contracts for our Invenio Marketing Client, Charter Communications. Maintain a working knowledge of cable television, high-speed Internet, and telephone services and solutions. Duties included using a solution/consultative selling approach to identify customer needs and influence telecommunications purchasing decisions.

BUSINESS COMMUNIATION SOLUTIONS

July 2011 to November 2011

Inside sales and dispatcher for outside sales reps

Create quality leads for Outside sales reps. Maintained a working knowledge of phone services such as Hosted Voice and SIP Trunking (VoiP) and conveyed the value proposition to small/medium sized businesses. Built and maintained many strong relationships with customers. Communicated daily with the operations/engineering team regarding completing installations and organizing site surveys to ensure a successful project completion.

RAINMAKER SYSTEMS

INSIDE SALES AND BUSINESS DEVELOPMENTAUGUST 2005 TO JULY 2011

Generated interest in products and services for several high tech companies as well as several startup companies by gathering data, positioning benefits/features, qualifying prospects needs, authority, timeframe to purchase, and gathering budgetary information. Assisted with coaching and developing employees. Selected for the initial launch of a Citrix Xen Server outbound sales program. Qualified sales opportunities and completed the sales cycle to deliver complex and comprehensive virtualization/cloud solutions. Additional sales projects included completing the sales cycle for expired service renewal contracts for Hewlett Packard and IBM. Also completed a program for Cisco and VMware .Used Salesforce for the majority of the projects.

DATA MARKETING GROUP

Business to business sales

October 2003 to July 2005

Generated B2B leads for Microsoft outside sales representatives. Maintained top 5% of company in achieving sales goals.Chosen for special projects such as working with a team of three other reps who began and ramped up the Microsoft Small Business Team.

SPHERION

July 2002 to July 2003

Inbound Sales Specialist

Inbound (Phone) Sales Representative through Spherion for Dell in the area of Federal and State Agencies, K-12, and higher education institutions. Maintain a working knowledge of company products, services and promotions as well as handling customer issues. Remained consistently within the top 5 sales engineers for highest revenue out of a team of 30.

Worked with programs such as Doms, symphony, inside tools for Dell

THE COBALT GROUP

October 2000 to September 2001

Phone tech support

Performed functional, regression and automated stress and performance testing using Win-Runner and SQA Robot.

JUNE 1993 TO JULY 2000

Tech support specialist

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IBM

Performed technical phone support for IBM through Computer Task Group. Assisted customers in resolving interoperability issues between Microsoft Clients and OS/2 Lan Servers. Resolved transport-layer protocol issues. Assisted entry level support technicians with more complex technical issues. Moved to the OS/2 functional and regression testing division in 1995 and performed both automated and manual regression tests on new releases of OS/2 Lan Server.

BAYLOR HOSPITAL

Network support specialist

June 1986 to July 1992

Installed and Supported networked PC's and peripherals over an Ethernet/Fiber Optic Wide Area Network at Baylor Hospital. Diagnosed and resolved hardware and software problems. Worked with 3com and cisco equipment.

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EDUCATION EASTFIELD COLLEGE

JANUARY 1984 TO JUNE 1986

Associate's Degree, Electrical, Electronic and Communications Engineering Technology, 3.2 GPA

Market Sense Inc. (Sandler Certification 2011) while I was at BCS.

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