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BE LAL ALMOMANI ( CISCM, CI CCM, CIPS)
Contact: +962-78-5004275; Email: [email protected] Jordan, Amman
Function Summary: Senior procurement officer ensures that the items and services to build and maintain Network with advanced technology products are purchased from specified suppliers and are delivered according to agreed terms and conditions. An important aspect of this role is seeking maximum value for the company through time and cost agreements while working with technology advanced products based on different departments requirement Engineering, marketing, IT, sales and finance.
Skill Summary:
CIPS certified with 10+ years of experience in Procurement, supply chain and Technical customer
support.
Currently functioning as Network Procurement senior officer at Umniah Mobile Company.
Familiar with sourcing and vendor management.
Over achieving cost saving targets (15%) in terms of cost reduction ad cost avoidance
Skilled in technical & commercial evaluation bid and negotiating with suppliers.
Reviewing contracts and adding values to the commercial part. As well as negotiating terms and
conditions of delivery and LD's (Liquidated damages)…etc
Skilled in review of deliverables prior to passage to clients and implementation of methodologies for enforcement of project standards.
Strong understanding of the Telecom domains, particularly Telecom Network elements.
Core Competencies:
Project Planning Sourcing and Vendor management Supply chain management Tender management Financial Management Contract and Budget management Strong negotiating skills. Procure to pay cycle. Ability to gather and analyze data and to
work with figures Solid judgement with ability to make good
decisions Multilingual ability
Strong understanding of customer and market dynamic requirements
Cross Functional Team Coordination. Suppliers Evaluation and scoring Process Enhancement Strong Analytical & Problem Solving Skill. Teamwork and team management. Budget management Change management Process management. Technical Customer Support. Expert in Oracle Application ( P.O.S, CRM,…)
PROFESSIONAL EXPERIENCE
Umniah Mobile Company ((Subsidiary of Batelco Group) August 2008-Present Growth Path:
Senior Procurement Officer , Feb 2012 – Present Service Coordinator-Customer Technical Support , Aug 2008 - 2012
Responsibilities: As Senior Procurement Officer:
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Manage the procurement process with all related departments, Marketing, IT, Network, Engineering, Finance, Sales and Supply Chain Department.
Organize and lead cross-divisional sourcing teams, including preparing advanced in sourcing (and outsourcing) strategies, detailed procurement plans, requests for proposals / information /quotes (RFX’s), performing detailed analysis of proposals and supplier capabilities. Ensure robust process in RFX's structuring, bid analysis and negotiation.
Develop, lead and execute procurement strategies; Craft negotiation strategies and close deals with optimal terms.
Lead or direct formal supplier performance management programs with selected suppliers, including regular business reviews.
Perform cost and scenario analysis based on market price, spend analysis, requirement and benchmarking; Assess, manage and mitigate risks.
Develop and negotiate contracts and similar financial commitments with new suppliers and/or renegotiate existing arrangements to accomplish lowest total cost of ownership (TCO) and savings objectives.
Create and deploy key performance indicators, tools, and processes to optimize sourcing, supplier activities, efficiencies, and to work collaboratively with business unit/functional leaders to prioritize and drive implementation. .
Build and maintain strong business relationships with internal and external stakeholder. Maintaining a strategic overview of project procurement management activities and ensuring
that purchasing contracts and arrangements are carried out in strict accordance with Umniah Mobile Company and Batelco Group Governance, policies and procedures.
Carrying out the full process of procuring items for Marketing, IT, Network, Finance, Sales and Logistics;
Evaluating and monitoring contract performance to ensure compliance with contracted obligations as well as assisting in clarifying contract requirements and resolving any conflict.
Monitor compliance to contract revenue commitments; monitor performance across a variety of metrics to meet contractual requirements; Resolving disputes and claims with vendors and suppliers.
Responsibilities: As Service Coordinator-Customer Technical Support:
Handling CRM tasks. This includes solving all required tickets on CRM that comes through the Back office or the Call Center.
Handling P.O.S Reports; as I analyze, manage and present these data statistically Improve the customer's experience and follow up with them and other company departments
regarding all sales and system pending issues in a professional and timely manner. Support the Sales team in all related operational activities. Follow up on the activation cycle from initiation to activation. Interact with customers by following up on their applications, and keep them updated with the
status of their cases.
Batelco Jordan Branch Apr 2006- August 2008 Service Coordinator- Customer Technical Support
Responsibilities:
Improve the customer's experience and follow up with them and other company departments
regarding all sales and system pending issues in a professional and timely manner.
Support the Sales team in all related operational activities.
Follow up on the activation cycle from initiation to activation.
Coordinating the processes and procedures between Batelco Jordan and Orange for all ADSL
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related inquiries
Responsible for contractual performance including Customer KPIs/SLAs ·
Performing Progress Reporting, , Quality Control and Assurance, and Change Control
BROTHERS REALITY 2001-2005
Real Estate Agent – Chicago, IL
ACADEMICS
UNIVERSITY OF LONDON - LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE (LSE) 2010 - 2014
Bachelor of Science (BSc) with Honors- Information Systems and Management
MU'TAH UNIVERSITY 1998 - 2001
Bachelor of Science (BSc) - Mathematics - (Not completed 112/130 Credits) – Grade: %86.6
HONORS & AWARDS
UMNIAH SILVER PERFORMANCE AWARD
CERTIFICATIONS/ TRAININGS
CERTIFICATE IN PROCUREMENT & SUPPLY OPERATIONS (CIPS) FEB 2014 CIPS (Chartered Institute of Purchasing and Supply)– Member ID # 005483136
NEGOTIATION SKILLS JUNE 2013 Business Eye
CISCM (CERTIFIED INTERNATIONAL SUPPLY CHAIN MANAGER) NOV 2012
IPSCMI - International Purchasing and Supply Chain Management Institute · License: CISCM2121131762
CICCM (CERTIFIED INTERNATIONAL COMMERCIAL CONTRACTS MANAGER) SEP 2012 IPSCMI - International Purchasing and Supply Chain Management Institute · License: ICCM2120921225
OCA – DBA (ORACLE CERTIFIED ASSOCIATE - DATABASE ADMINISTRATOR) 2009 OCP (ORACLE CERTIFIED PROFESSIONAL – FORMS DEVELOPER) 2006 OCA (ORACLE CERTIFIED ASSOCIATE – PL/SQL DEVELOPER) 2006
SKILLS AND MEMBERSHIPS
MICROSOFT OFFICE (WORD, EXCEL, POWER POINT). SKILLS IN THE WINDOWS AND INTERNET ENVIRONMENT. ORACLE. MEMBER OF THE CHARTERED INSTITUTE OF PURCHASING AND SUPPLY (Member ID # 005483136).
PERSONAL DETAILS
Date of Birth: March 1979
Languages Known: English & Arabic
Nationality: Jordanian
Reference Available on Request