ANDREW CASE 16406 AVENPLACE ROAD, TOMBALL, TX 77377

(832) 294-4881 | andrewc0128@gmail.com

PROFESSIONAL SUMMARY

Hardworking Shift Leader with background in quickly and efficiently taking orders, managing the drive-thru window, preparing food; greeting all customers in a friendly, welcoming manner. Personally seeking added responsibilities to help restaurant operations run smoothly.

SKILLS

Personality

•   Customer-oriented •   Quick learner •   Organized multi-tasker •   Good with numbers & problem

solving •   Dedicated team player

Skills & Experience

•   Point of Sale (POS) system operation •   Restaurant operations •   Keen knowledge of all operating

systems •   Microsoft Office

WORK HISTORY

PDQ RESTAURANTS Shift Manager | 10723 Louetta Rd Houston, TX 77070 | October 2015 - Current

•   Maintaining high standards of customer service during high-volume, fast-paced operations

•   Assembling food orders while maintaining appropriate portion control •   Preparing specialty foods such as salads and sandwiches, following specific

methods that require quick prep time •   Verifying that prepared food meets all standards for quality and quantity •   Preparing a variety of foods according to customers' orders or supervisors'

instructions, following approved procedures •   Training new hires on food handling, beverages, general procedures, and POS use •   Upholding the procedures and preparations set by management to guarantee

consistency, in both speed and quality, for guests •   Opening/closing the business and prepping for the following day •   Organizing truck deliveries and inventory

       

DUNKIN DONUTS Shift Leader | 11523 Spring Cypress Rd Tomball, TX 77377 | March 2015 - June 2016

•   On-boarded and aided new hires on food handling, beverage preparation techniques, and register use

•   Refined the procedures to ensure consistency in customer experience •   Opened/closed the business and prepped for the following day •   Logged inventory, truck deliveries, and Manager's Book (logbook for daily

performance & temperatures) •   Routinely moved and stocked food products weighing up to 30 pounds

COMPUTER SERVICES Self-Employed | July 2012 - Current

Self-employed computer solutions provider of miscellaneous repair for hardware or software; these problem solving services are provided to friends, family, and neighbors. Specific knowledge includes:

•   Apple's OS X •   Microsoft's Windows •   Web Browser HTML •   Microsoft Office

•   Social Media & Networks (Facebook, Twitter, Instagram, etc.)

•   Email Support & Set-up

ROSEHILL CHRISTIAN SCHOOL Student Technology Advisor | 19830 FM 2920, Tomball, TX 77377 | 2013 - 2014

RCS is a private Christian school of 500+ students and 75+ staff. I provided computer repair, maintenance, and how-to guidance for the school administration and teachers on a daily basis.

EDUCATION  

HIGH SCHOOL DIPLOMA Lone Star College Tomball 30555 Tomball Pkwy, Tomball, TX 77375 | 2016 Dual Credit & Early Admission (2015-2016)

ASSOCIATE OF SCIENCE Lone Star College System 30555 Tomball Pkwy, Tomball, TX 77375 | Current Member of Phi Theta Kappa - Alpha Rho Mu Chapter

       

AFFILIATIONS

Phi Theta Kappa – Alpha Rho Mu Chapter March 2016 to Present

The purpose of Phi Theta Kappa is to recognize and encourage the academic achievement of two-year college students and provide opportunities for individual growth and development through participation in honors, leadership, service, and fellowship programming.

YMCA - Youth and Government (Y&G) September 2014 to Present

A program offered by the YMCA allowing high-school students to act in the models of government at different levels (local, state, national, and international). The program offers the chance to travel to Austin, Texasand present within the State Capital on current political matters.

YMCA - Blue Ridge Christian Values Conference 2015 to Present

A conference held in Black Mountain, North Carolina; providing students a fun and challenging environment, creating connections with other students across the US, while bringing students closer to God and His creation(s).

The Ark Fellowship (The Refuge) August 2015 to Present

The Refuge is a ministry group for students who are passionate for things of God.