Sam Lee84 Orchardcroft Crescent.

Toronto, ON M3J 1S8(647)289-6154

s am.sangminlee@gmail.com

Objective---------------------------------------------------------------------------------------------------------------------------- Continued high performance and development in a management role specific to information technology while emphasizing mobilize research development activities.

Work Experience----------------------------------------------------------------------------------------------------------------------------2009 – 2015 July IT Manager, Tennis Canada [full-time]

Successfully Run/Operate Toronto’s IT department during Rogers Cup tournament and support Montreal Rogers Cup tournament.

Responsible for budgeting and operational cost for Davis/Fed Cup IT requirement and also design and implementation of the infrastructure of ITF events

Manage all aspects of the infrastructure including servers, network connectivity, internet, hardware, software, and telecommunications.

Assist in developing and Implementing disaster recovery plan Facilitating the business analysis planning process Providing insight and options for analyzing needs and producing

tangible requirements Facilitating of joint working sessions with business and operations

subject matter experts, including managing sessions to the appropriate level of detail

Supporting new business requirements new infrastructure design, planning, managing and implementation

Supporting the development of methodologies and tool to support delivery

Responsible for communicating with I.T. related sponsors, partners, and internal departments

Negotiate with and manage vendor relationships to secure cost-effective solutions.

Developing and managing strong relation with clients of all levels Provide project consultancy on methodology, documentation and

approach Liaise with subject matter experts, application developer,

implementation Support and production support staff to define functional

specification that meet users requirements and are technically appropriate

Ensure detailed documentation of business specifications Provide or participate in the development of implementation plan Identify the needs and requirements for current business process Evaluating the current business and IT environments to identify

requirements vulnerabilities and opportunity Responsible for implementation of change into the business,

including documentation mockups, and process flows

Manage project life cycles by identifying business needs, facilitating analysis, designing, developing, testing, and implementation of applications

Create motivate working environment where employees can excel at work and foster their personal and career growth

Work with teams to create campaigns and promote Tennis Canada’s “Mission Vision Values”

2007 – 2009 Web Manager, Tennis Canada [full-time] Work with Communication, Marketing, and Sales teams to create

campaigns and promote Tennis Canada’s “Mission Vision Values” Manage project life cycles by identifying business needs,

facilitating analysis, designing, developing, testing, and implementation of applications

Build, update, maintain, and manage all Tennis Canada’s web properties

Web cast live tennis matches over the network Disseminate E-contents to public via email Work with Google analytics and server stat Create and maintain tournament accreditation and ticket scanning

applications Create and maintain scanning application Manage ticketing web sites Manage and maintain Cisco phone system Develop infrastructure and failover plan for Tessitura(ticketing

system) Provide training to employees to develop new skills, thereby

increasing efficiency and capability to carry on new additional responsibilities

Research and implemented new coding standards for projects

2006 – 2007 Web Developer, Insight Sports Ltd. [full-time] Developed interactive web pages using HTML, CSS, Java Script,

PHP, Action Script, Flash, AS2, XML, and DB(MYSQL) Created administrator forms to upload files, create, update, delete,

XML files and MYSQL databases. Created PHP, action script to load contents and generate html

forms from XML files and MYSQL databases.

Education----------------------------------------------------------------------------------------------------------------------------B.Sc. Applied Computer Science, Ryerson University, 2005