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Vaibhav Jain
http://in.linkedin.com/in/vaibhavjain
A-103, Elysium, Wakad,Pune – 411057, Maharashtra
PROFESSIONAL SUMMARY
Summary
- A forward thinking, capable and committed Test Manager with a proven ability to meet agreed deadlines, co-ordinate work and set up testing processes and frameworks for QA teams. Focused on any task at hand and able to utilize existing test knowledge and experiences to come up with practical solutions and alternatives to testing processes.
- 12 Years of hands-on experience in Software Testing- 8 Years of experience in leading and managing end to end QA and Business Assurance for clients- Worked extensively in Health Care, Life Sciences and BFSI domains- Expertise in Automated as well as Manual Test Management- Experienced with Selenium Webdriver and CodedUI automation test tools- Experienced with Selenium ROBOT framework- Verification and Validation teams for Healthcare and Medical Devices products.- Worked on 21 CFR Part 11, 21 CFR Part 820, Medical Billing, Meaningful Use, HIPAA, Computer
Systems Validation, 510(k) notifications, Pharma Labeling and Artwork Management areas of Health Care and Life Sciences domain
- Worked on Equity Deal Management and Foreign Exchange Settlement areas of BFSI domain- Client facing experience in Requirement Gathering, Quality Management, Project Management,
Statement of Work (SOW) finalization, Escalation handling etc.- Well versed with all aspects of QA Metrics. Setting up of Metrics Plan and Metrics collection
mechanisms. Generation of weekly QA Dashboards and presenting to the senior management.- Experienced with formulating responses to RFPs (Request for Proposal) - Experience in managing Time & Material (T&M) as well as Fixed Price (FP) projects. - Onsite experience at Tokyo, Japan on business visa.- Valid USA business visa (B1) till 2023
SKILLS
Operating Systems: Windows, iOS5, Android 2.3
Technical Tools and Languages: Selenium WebDriver, ROBOT, Coded UI, Java, SQL, VB
Productivity Tools: Microsoft Project, MS Office, MS Project
Process Management Tools: QMetry, Team Track, Bugzilla (Admin), Rally (Scrum Master), Rational Clear Quest
Certifications: International Software Testing Qualifications Board (ISTQB) certified, CompTIA A+, Persistent Certified Project Manager, Persistent Certified Scrum Master
EDUCATION
BE - Electronics from Shivaji University, Kolhapur in August 2004
EXPERIENCE
OrganizationStart date End date Title
Persistent Systems Aug-07 - Project Manager
I.A.P. Company Ltd. Sep-06 Jul-07 Member of Technical Staff
Hewitt Associates Aug-05 Sep-06 Test Engineer
TouchPoint Infotech Jun-03 Aug-05 Software Quality Engineer
DETAILS OF EXPERIENCE
Project Manager, Persistent Systems, August 2007 to Present
Projects:
Project : Continuous Linked Settlement System Duration: June 2015 to ongoingRole: Project Manager Domain: Foreign Exchange
SettlementThe client operates the largest multicurrency cash settlement system to mitigate settlement risk for the FX transactions of its Members and their customers. The system settles payment instructions relating to underlying FX transactions in 17 major currencies and certain other transactions that result in one-way payments in a subset of those currencies.
- Defined the Master Test Plan and Test Strategy for the project- Test Estimation- Sprint Planning and Tracking for testing team. - Setting up data collections mechanisms to facilitate generation of Quality Metrics Defining
Metrics Plan for the project- Collection and analyzing of Quality Metrics. Formulating improvement strategies. Presenting the
Quality Metrics Dashboard to the senior management.- Defined Defect Life Cycle, Sign-off Checklists, STLC workflow for the account and project- Managed Defect Triage Meetings with globally distributed development teams- Implemented checklists at different phases of the project to address quality issues- Root Cause Analysis in case of Quality Issues and implementing Corrective and Preventive
Actions for the same
- Day to day management, writing up weekly status reports, dashboards, verification reports.
Project : Equity Book Building Application Duration: March 2015 to ongoingRole: Project Manager Domain: Capital MarketsClient is a global leader in providing market intelligence, data, and technology solutions to all participants in the global capital markets, including sell-side banks, publicly traded companies, and buy-side institutions.
- Lead the effort to bring the key account from deep red to green- Lead a 12 member Test Automation team tasked with improving the coverage of the Automated
Test Suite and scrub and remove any Manual Stops in the automated scripts- Was able to increase the Automation coverage by 15% and reduce the execution time by 20%- Was successfully able to turn around the project and received appreciation from the client- Delivered a successful proposal to overhaul the test automation framework and make it ready
for future business plans of the organization.
Project : PaxPro, Pharma Artwork and Labelling Management Solution Duration: Oct 2014 to April 2015Role: QA Manager Domain: PharmaPaxPro is an Appian based platform used to build Artwork and Labeling Management solutions for FDA regulated industries - Pharmaceutical, Food & Beverages and Medical Devices. PaxPro is owned by Persistent. PaxPro provides solutions as SaaS, customized as per the client’s business workflow.
- Worked with consultants from the Pharma industry to understand the regulations specific to the Pharma industry
- Worked with consultants from Pharma industry to set up Verification and Validation teams.- Setting up Verification and Validation processes- Setting up documentation guidelines and templates- Analyzing RFPs. Helping teams with the process and documentation requirements of the
proposal.- Understanding the PaxPro platform and Solution Engineering process.- Requirement analyzing- Setting Verification and Validation strategy for projects- Monitoring Verification and Validation cycles across projects- Reviewing plans, deliverables and reports across projects.
Project : Liquid Handler Automation Controller Software Duration: Oct 2012 to Sept 2014Role: QA Manager Domain: Medical DevicesThe client is a 2.4 billion $ US company specializing in Biomedical laboratory instruments. The application under test is an automation controller for a liquid handler robot. The scope involves is to develop a version of the controller that is portable across all available configurations of the instrument.
- QA Team Size – 9- Set up the offshore QA team and Test Lab from scratch.- Defined the Master Test Plan and Test Strategy for the project- Test Estimation- Sprint Planning and Tracking for testing team. Rally is the tool being used for project
management.
- Setting up data collections mechanisms in Rally to facilitate generation of Quality Metrics- Collection and analyzing of Quality Metrics. Formulating improvement strategies. Presenting the
Quality Metrics Dashboard to the senior management.- Planning and Monitoring and signing-off on Software Subsystem Verification cycle- Defining Metrics Plan for the project- Defined Defect Life Cycle, Sign-off Checklists, STLC workflow for the account and project- Managed Defect Triage Meetings with client teams- Implemented checklists at different phases of the project to address quality issues- Root Cause Analysis in case of Quality Issues and implementing Corrective and Preventive
Actions for the same- Setting up offshore test lab. Defining processes so that the lab is operated within the parameters
defined by the client. This test lab was a complex setup with Automation Robots which need pressurized air for pneumatic operation as well as a supply of de-ionized water.
- Day to day management, writing up weekly status reports, dashboards, verification reports.
Project : Health Risk Analysis Application Duration: Sep 2009 to Sep 2014Role: QA Manager Domain: Health CareThe project involves building a Health Risk Analysis product from the scratch for a US based client. The USP of this product is an algorithm that is claimed to be most comprehensive and game changing one in the industry. The application is an ASP. Net web based application deployed on the Amazon EC2 web services. The product was successfully launched in March 2011 and two subsequent releases have been made since then.
- QA Team Size – 4 to 7- Product is being used by 10,000+ participants after being successfully released in August, 2011.- Managed and led the QA team for this account for around 2 years, delivering excellent results.
The team was awarded with the Star Team Award in year 2011.- Test scope comprised of testing some complex algorithms and creation of associated test data,
Functional Testing, Browser Compatibility Testing and Localization Testing.- Developed Test Plans, Strategies and WBS for the project.- Review of test artifacts, manual and automated test cases- Made sure that cross-browser testing was in sync with the latest browser usage statistics in US- Defined Internationalization and Localization test strategy. Product was localized for Spanish
language.- Step-by-step methodical approach to reproduce issues reported in field. Some of the issues
encountered were pretty hard to reproduce but were successfully reproduced in the end.- Was responsible for Requirement Gathering and developing Functional Specifications for one of
the projects in the account.- Started test automation for the project in December 2011.- Managed a team of 2 test automation engineers. Selenium Webdriver was used for automation.- Successfully automated the Regression Test Suite- Co-ordinated with the Development and Product teams to develop Major and Minor release
plans. Put QA Processes and Strategies in place to ensure smooth updates to Production Environment.
- Managing patch sign-offs and deployments in production.
Project : iOS and Android based Physical Activity Tracker applications for a Health Management
Duration: July 2012 to Nov 2012
Role: QA Lead Domain: Health CareUsers can track their Muscle Strengthening, Aerobic activities on the move. The data goes towards the completion of their assigned Health goals and Wellness Profile.
- QA Team Size – 1- Fixed Price project- Responsible for end-to-end QA of both iOS and Android applications. Both the applications are
now available on Apple Store and Google Play respectively.
Project : Billing Solution for Health Care Providers Duration: Dec 2009 to Aug 2010Role: QA Manager Domain: Health CareASP.Net based solution for Chiropractors to manage end to end billing. The product was able to create and submit out-patient claims electronically to the Clearing House and process the remittances received.
- QA Team Size - 3- Managed and led the QA team on a complex and new domain.- Was able to grasp and impart some key domain concepts related to US Health Care Billing.- Gained expertise on validations and protocols used in electronic creation and processing of
CMS-1500 forms used for claim submission.- Gained expertise on 835 and 837 standards used for electronic claim submission and remittance
processing.- Gained knowledge of Health Insurance Accountability and Portability Act (HIPAA) and was able
to ensure QA team’s ability to pin-point any loop holes in the system concerning the same.- Worked with E-Claims clearing house to setup environment to test the end-to-end Claim
Processing workflow.- Test automation using Selenium
Project: Trans-cranial Doppler System Duration: Nov 2010 to Jan 2011Role: QA Lead Domain: Medical DevicesThe project involves maintenance and upgrade of a Trans-cranial Doppler product owned by a US based leader in the Health Care Diagnostic medical devices space. The system is a 15 year old legacy product with none of the original documentation available. The project scope consists of Development and QA work on Major and Minor maintenance releases.
- QA Team Size - 3- Responsible for project tracking and ensuring optimal team productivity.- Ensured that the Test and Design artifacts were up to the standards of FDA regulations.- Responsible for Risk Management, Project Planning, ensuring Test Coverage- Generating monthly quality dashboards with metrics like Defect Leakage, Defect Injection Rate,
Arrival vs Kill rate.
Project: Wound Care Management System Duration: Aug 2010 to July 2012Role: QA Lead Domain: Health Care
The product is an Electronic Medical Record (EMR) solution for providers of specialized Would Care Treatment to patients. The project involves enhancing the current system to meet Meaningful Use Criteria as specified by National Institute of Standards and Technology (NIST). The project also involved implementing an HL7 – ADT (Health Level 7 - Admit Discharge Transfer) interface for the existing system.
- QA Team Size - 2- Developed Test Strategy for HL7 interface testing.- Mentoring and coaching the team on US health care standards like HL7 and Meaningful Use.- Analyzing Test Protocols as specified by NIST and ensuring that the application is able to meet
the certification criteria.- Project Planning and ensuring Test Coverage
Project : Peripheral Vascular Disease Diagnostic System Duration: Dec 2007 to Sep 2009Role: QA Lead Domain: Medical DevicesThe system used some key Health Care and Physics concepts like Doppler Effect, Piezoelectric Effect, Pulse Volume Recording, Blood Flow Velocity Measurements etc. to diagnose Peripheral Vascular Diseases. The system compromised of C# presentation layer and C++ Signal Processing Layer. The development strategy involved creating re-usable WPF controls for features like, FFT, PPG displays to be re-used in future products.
- QA Team Size - 4- I was able to become the off-shore SME for the domain by pro-active communication with the
Client and persistent research on the subject. - Test scope included testing complex functionality like FFT display of Signals, Curve Displays from
Pulse Volume Recordings and PPG probes, calculation of indices like Ankle Brachial Index and Transfer Function Index, Wireless Remote etc. Send, ACK and Receive cycle between the HW and C++ layer was also tested through specially developed UI.
- Was responsible for developing the Test Strategy and brainstorming on creating test harnesses to test WPF controls.
- Managed and signed-off the Software Subsystem Verification cycle- Managed and mentored a team of 4. Received multiple client appreciations.- Product was successfully approved for marketing by FDA- Received “You Made a Difference Award” working on this project.
Project : Fixed Income Book Building Product Duration: Aug 2007 to Dec 2007Role: QA Lead Domain: Capital MarketsThe client’s enterprise-wide new-issue system is an end-to-end deal management solution for managing all aspects of the fixed-income workflow. The application streamlines all processes from origination through marketing, to allocation and settlement; and allows all participants involved in a transaction to connect electronically. The project involved testing of enhancements and fixes being delivered in patches and running periodic Build Verification Tests and Regression Suites.
- QA Team Size – 3- Executing and updating of Regression Suites as per the new releases.- Task prioritization for the team- Review, collection and sharing of daily regression test results
Member of Technical Staff, I.A.P Company Ltd., September, 2006 to July 2007
Projects & Responsibilities
Inspection Expert System, Role – QA Lead
IES is a system developed to automate the business of a used car buying/selling company having more than 500 stores all over the world. Using the system, a car being brought into any one of the stores could be automatically inspected and evaluated. Front-end component of the system was installed at the stores where the inspection was carried out and the results of the inspection were sent to a different location. Based on these results, the approximate price of the car was communicated back to the store.
- QA Team Size – 5- Travelled to onsite (Tokyo, Japan) during UAT and Deployment phases.- Test planning and estimation.- Test strategy, process setup.- Interaction with the onsite team for requirement change and status update.- Review of design and test artifacts.- Certifying builds to be delivered to the client with reporting of known defects.- Performance test planning and execution
Citizen Journalism Portal, Role – QA Lead
Merinews is a Citizen Journalism website with over 3000 registered users. The website acts as a forum where user may post articles related to different topics and the articles are then posted on the website after being reviewed my Merinews editors.
- QA Team Size – 2- Functional testing of features such as submission of articles by contributors, user comments,
user feedback, online polls, online debates, user registration and admin panel.- Link testing using Web Link Validator- End to end transaction testing.- Analysis of web statistics reports generated through AWSTATS
Test Engineer, Hewitt Associates, August 2005 to September 2006
Project and Responsibilities
Enabler v2.2, v2.3, Role - Tester
Initially developed by Covansys, Enabler is a Hewitt in-house application. It is a requirement-gathering tool used for qualifying the candidate, defining the opportunity and then detailing the requirements when a client approaches the organization. The information is gathered by answering a questionnaire that is intelligent. As questions are answered, new questions may be added or removed. The information gathered thus is used to generate documents and reports.
- Ongoing support for version 2.2 and development of version 2.3.- Creating test strategy documents (test plans) for specific functionalities of the application that
were under my ownership.- Generate and execute test cases according to the requirements documented in the use case.- Preparation of test data required for test execution.- One ongoing support release every month and one major release every year.- Identification, tracking and reporting of bugs/defects throughout the test and life cycle of
product.- Performing ongoing support tasks that required immediate attention.- Creating builds whenever required.- Giving knowledge transfers to new members on the team.- Received the SPOT Recognition Award for January, 2006 for extraordinary work done for the
project, Enabler version 2.3
Software Quality Engineer, TouchPoint Infotech, June 2003 to August 2005
Project and Responsibilities
Automation of regression testing for cash management product, Role - Tester
“Cash In” is a cash management product developed for banks, which takes care of all the processes and workflows like disbursement and collection. The scope of project is complete automation of regression testing at unit and integration level using Win Runner.
- Environment- Windows NT, Power Builder, and Oracle 8i- Scripting through TSL for the cases written, review the scripts written by team members, create
compiled modules and functions in Win Runner. - Analyze and write detailed specifications and Test Requirements using Test Director. - Writing Test scripts and functions wherever necessary for various units of the business modules. - Developed and executed the Test Procedures and Test Cases using Win Runner.
Functional testing for Agent Performance Reporting Tool, Role Tester
The tool was used to tabulate and display in graphic form performance reports for individual agents depending upon the parameters entered by BPO Quality Analysts. The application was tested manually as well as using Win Runner
- The tool was used by agents to generate case notes for a CRM tool. The input to the tool was stored in a database for future reference.
- Manual Testing
