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Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

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Page 1: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

Resource Sharing at the American University of Beirut: Challenges and

Opportunities

Carla Chalhoub, M.L.I.SHead of Access Services

Page 2: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

Founded in 1866, the American University of Beirut is a teaching-centered research university.

AUB has around 800 instructional faculty and serves a student body of around 8,000 students.

The University was granted institutional accreditation in June 2004 by the Commission on Higher Education of the Middle States Association of Colleges and Schools in the United States and reaffirmed in June 2009.

AUB offers more than 120 programs leading to the bachelor's, master's, MD, and PhD degrees.

OVERVIEW

Page 3: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services
Page 4: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

University Libraries

Consist Of the main Library and 4 branch libraries:

• Nami Jafet Memorial Library • Saab Medical Library• Engineering and Architecture Library• Science & Agriculture Library• The Agricultural Research and Education Center

(AREC) in the Beqaa Valley

Page 5: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services
Page 6: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

Document Delivery Services - OVERVIEW

Prior to 2006 circulation department was in charge of the Document Delivery services.

In July 3rd, 2006, the Document Delivery Services Department became a separate entity in the University Libraries. A DDS librarian and a support staff were hired to take over.

2008 the DDS department was merged with circulation department to form what was named the Access Services Department.

Until 2011-2012, the Document Delivery Department was serving our faculty members only by purchasing their items from DDS suppliers.

Page 7: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

RETHINKING DDS?

Serials cancellations increase in number of DDS requests.

Launching of 6 PHD programs in 2006.

Hiring faculty members who conduct systematic reviews. Number of requests especially in the medical field raised significantly.

Budget cuts, decrease in DDS budget.

As a result of the Syrian war in 2011, researchers became more and more interested in Middle Eastern Studies and AUB libraries couldn’t keep up with purchasing all needed materials.

Page 8: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

COOPERATION

A. RECIPROCAL AGREEMENTS with local institutions:

2. Bibliotheque Orientale - Centre Louis Pouzet d'étude des civilisations anciennes et médiévales (BO)

1. Orient Institute of Beirut (OIB)

Why OIB and BO? Rich in the field of Middle Eastern and

Islamic studies. Gave access to books that are rare to

find.

Page 9: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

LIDS is a resource sharing group of Lebanese academic & special libraries.11 members : 9 academic libraries and 2 special libraries.

Positive: Easy, fast and free resource sharing.

Rich collections in Middle Eastern

Studies.

Negative: filling an ALA interlibrary form.

Plans: Developing management tool to facilitate the lending process.Open to regional libraries to join.

B. LOCAL CONSORTIUM

1. LIDS CONSORTIUM

Page 10: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

2. AMICAL CONSORTIUMFounded in 2004 AMICAL is a “consortium of American international liberal arts institutions” located outside the United states and working together on advancing technology and learning. Collaboration in resource sharing through OCLC WorldShare, loans and photocopies. Out of 25 members, 6 are cooperating in resource sharing:1. AUB - Beirut2. AUC - Cairo3. AUS - Sharjah4. AUA - Armenia5. LAU – Lebanese American University6. HAIGAZIAN University

B. INTERNATIONAL COLLABORATION

Page 11: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

2. LVIS CONSORTIUM

After acquiring OCLC WorldShare, AUB joined Libraries Very Interested in Sharing (LVIS) consortium that provides free exchange of documents.

Results:

1. Removed the limit on the DDS requests for the graduate students.

2. Opened the ILL/DDS services for the whole community.

3. increase in ILL/DDS requests and decrease in costs.

DDS became ILL/DDS

Page 12: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

2010-2011

2011-2012

2012-2013

2013-2014

2014-2015

0

500

1000

1500

2000

2500

3000

1150

1488

1810

2137

1802

0

283

1433

2020

2649

LLL/DDS Transactions

BorrowingLending

Page 13: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

2011-2012

2012-2013

2013-2014

2014-2015

0

200

400

600

800

1000

1200

332

220 237300

522

911

1048

906

177134 142

106

465545

710

490

BORROWING

Filled for a fee Filled free Unfilled Available/free

Page 14: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

75.67% of the requests were filled free of charge after signing agreements and joining consortiums

1.Number of borrowing requests increased.

2.We started borrowing free of charge.

1089

3387

B0rrowing Fill Rate

for a chargefree

Page 15: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

2O11-2012

2012-2013

2013-2014

2014-2015

0

200

400

600

800

1000

1200

1400

1600

103

511

891

1445

30 77 55 37150

845

10641167

Lending

Supplied free

Supplied for a fee

Unfilled

Page 16: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

Filled

49%Un-

filled51%

Lending Fill ratePercentage of filling the lending request is 51% and this is due to :

1. Requested

electronic items

not licensed to

fill.

2. Lacking

volume/issue of

requested item.Number of lending requests is expected to rise as we opened our lending returnables service worldwide.

Page 17: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

2002-2003 we have purchased 749 articles and paid $10,519.08 . The average cost per article was around $14.

Note: This data excludes the purchases done through IFM.

Cost Reduction

ILL/DDS TRANSACTI

ONS 2011-2012

2012-2013

2013-2014

2014-2015

Total Borrowing 1488 1810 2137 1802

Free 522 911 1048 906

For a fee 332 220 237 300DDS

Expenditures

$5,200.32

$1,434.18

$3,122.01

$3,687.39

Average cost per article $6.16 $1.26 $2.42 $3.05

Page 18: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

DDS Services

Prior to joining consortiums and signing agreements, we use to purchase all our requests from DDS suppliers.

For example:1. Subito 6 Euros per article.2. NLM 9$ per article.3. Publisher. Especially when it comes to

E-PUB articles.

Page 19: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

RETURNABLES

Challenges:1. Time2. Cost3. Shipping method

Solutions:1. International Lending or

Borrowing: shipping via FEDEX or DHL.

2. Lending local if possible.Observations:1. Receiving international

requests to borrow items from our Middle Eastern collection especially the Arabic and the French books.

Page 20: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

One library is never self sufficient in terms of providing access to needed resources to its community.

Resource sharing allowed us to:1. Reduce cost allocated to the DDS

unit.2. Provide unlimited DDS services to

the whole AUB community.3. Open our lending services on the

local and international levels, thus becoming more visible.

CONCLUSION

Page 21: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

AUB joined the Arabic Collection Online (ACO) project to digitize and make accessible worldwide over 100,000 volumes of Arabic content.

Funded by NYU Abu Dhabi and with the help of the libraries of NYU, Columbia, Cornell, Princeton, and other major research institutions in the U.S.

Page 22: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

So let’s get outside the box!!!

Collaborate and share our resources free of charge!!!

LIDS MEIDS IIDS

Yes why not?

Page 23: Resource Sharing at the American University of Beirut: Challenges and Opportunities Carla Chalhoub, M.L.I.S Head of Access Services

Thank youQ&A

Carla ChalhoubHead, Access Services

DepartmentAmerican University of [email protected]