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CHALHOUB IMPACT Sustainability is more than a journey For us, it’s an adventure…

Chalhoub Case Study with Creativity

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Page 1: Chalhoub Case Study with Creativity

CHALHOUB IMPACT

Sustainability is more than a journey

For us, it’s an adventure…

Page 2: Chalhoub Case Study with Creativity

CHALHOUB IMPACT IMPACT is the Social Responsibility strategy of the Chalhoub Group which aims to creatively take responsibility for the company's actions while considering its People, Profit and Planet.

By looking at our performance in this way we are able to add value to the Group, ensure its sustainability and integrate our business expertise into the community for relevant social causes.

Within Chalhoub IMPACT, there are 3 key focus areas that guide the strategic direction of each project, they are:

EDUCATION

ENVIRONMENT HUMANITARIAN

Page 3: Chalhoub Case Study with Creativity

EDUCATION

MANDATE

Empower youth

regionally and

internationally

through innovative

capacity building

GOAL

Equip students with

the knowledge to

meet the demands of

the economy

ENVIRONMENT MANDATE

Reduce

environmental

footprint through

innovation

GOAL

Enhance employee

engagement,

environmental

awareness and

efficiency of

operations

HUMANITARIAN

MANDATE

Taking action as

global citizens to

better the livelihood

of those in need

GOAL

Mobilize resources

and innovatively

educate employees

on the spirit of

volunteerism

PILLARS OF ENGAGEMENT

Page 4: Chalhoub Case Study with Creativity

MISSION & VISION

Page 5: Chalhoub Case Study with Creativity

PRIORITY STAKEHOLDER

IMPACT ambassadors are generous individuals that take

out time and share their expertize to mold a unique

community investment experience for marginalized

society.

IMPACT employees, are considered to be central to

the social responsibility strategy where they

communicate and intermediate between the different

stakeholders.

EMPLOYEES

Page 6: Chalhoub Case Study with Creativity

EDUCATION

The belief in holistic collaboration has resulted in an innovative approach to how we add value to education in the region.

The Group works closely with its partners to

maintain dynamic interaction, implementing initiatives not only with

employees but with students attending partner universities, stretching across the Arab world and Europe.

Page 7: Chalhoub Case Study with Creativity

LBM PROFESSORSHIP AT AUS

The Luxury Brand Management

Professorship is a course being

offered under the College of

Business to students at the

American University of Sharjah to

allow them the opportunity to

gain in-depth knowledge about

the field. Group experts are

actively involved in teaching

and developing the course with

the academic team at the

university.

Page 8: Chalhoub Case Study with Creativity

‘EDUCATION IS MAGIC’

A collaboration with local NGO START to empower youth

living in Palestinian refugee camps in Lebanon. We once

again leverage our experts to impart real life knowledge to

the all backgrounds.

The course was 100% developed by our teams teaching

skills in marketing, creative, HR and visual merchandising.

The objective was to creatively pass on real life information

and experience for entrepreneurship.

Page 9: Chalhoub Case Study with Creativity

EDUCATION IS MAGIC - INTERIM RESULTS

Khaled Hadeel Iman Salam MAKE UP ARTIST SERVICE Great quality products & service offered at mid

range price for weddings, parties, events. Promotion mix includes magazines & online

Output

Page 10: Chalhoub Case Study with Creativity

PERSONAL TRAINER Experienced trainer using only the best equipment which can be offered at home or in gym. Promote a healthy lifestyle to prepare youth to become better at sports. Promotion mix includes word of mouth & flyers

Mohamed

EDUCATION IS MAGIC - INTERIM RESULTS

Output

Page 11: Chalhoub Case Study with Creativity

ENVIRONMENT

Our ultimate goal is to reduce the environmental footprint of our operations.

Regular assessment of infrastructure is undertaken to explore new possibilities to reduce our energy consumption, including ‘Green Building’ standards, with the introduction of LEED and ISO 14001 for Group establishments.

Awareness activities are also the means in which we impact our employees to positively influence the development of a greener mind-set in the Middle East.

Page 12: Chalhoub Case Study with Creativity

The Ghaf tree is seen

as a solution to

desertification as it

stabilizes the sand

and improves soil

Ghaf trees are

drought tolerant,

and can withstand

low rainfall

The Ghaf can still

manage to stay

green through the

summer

Ghaf requires 365

times less water than the palm tree

The number of Ghaf trees in

the UAE is rapidly declining to due rapid infrastructure

and urbanization

SPIRIT OF THE GHAF CAMPAIGN

Page 13: Chalhoub Case Study with Creativity

SPIRIT OF THE GHAF CONCEPT

Educate the consumer on

the importance of the Ghaf

and use our strengths in

retail to reach out to our

consumers & engage them

on an environmental cause

GOAL

OBJECTIVE

Participate in the

national environmental mission of the UAE to

reinstate the Ghaf Tree

as a natural treasure

Page 14: Chalhoub Case Study with Creativity

ENGAGING TEAMS

Bringing together teams to share achievements with the goal to widen stakeholder involvement

over time

Page 15: Chalhoub Case Study with Creativity

HUMANITARIAN ASSITANCE

As a regional group and a bridge for culture across regions, the Group has an acute apathy for the suffering.

It is important for us to instill the spirit of volunteerism within our employees to create a ripple effect of positive change while creating truly global citizens

Initiatives have been implemented to support victims of illness, conflict and disaster.

Page 16: Chalhoub Case Study with Creativity

HOPE FOR CANCER PATIENTS CAMPAIGN

INTERNAL:

EMPLOYEE

FUNDRAISING

COMMUNITY:

VOLUNTEER

MISSIONS

EXTERNAL:

IN-STORE

FUNDRAISING

Page 17: Chalhoub Case Study with Creativity

MOVING FORWARD IMPACT strives to continuously attain the highest level of added value to the Group.

Short-term and long-term strategies have been put in place alongside measures to constantly benchmark and assess our growth.

These initiatives are cascaded through the group and across countries to ensure its sustainable growth, allowing employee performance to be linked to the social responsibility strategy of the Group.

Page 18: Chalhoub Case Study with Creativity

PATH TO DESIGNING A CREATIVE STRATEGY

What are your business strengths?

What expertise

does your

business offer?

What are your

values?

What causes

align to your

values?

How do you

incentivize teams

to get involved?

Page 19: Chalhoub Case Study with Creativity

GOALS TO A CREATIVE STRATEGY

Create something that is unique and inspirational for

your company

Identify your greatest social & environmental impact and turn

this into an opportunity

Include your stakeholders in the creation a strategy that is integrated into your business

Page 20: Chalhoub Case Study with Creativity

WHERE GOOD IDEAS COME FROM

Page 21: Chalhoub Case Study with Creativity

CHALHOUB IMPACT

For questions:

[email protected]