RESEARCH REPORT 2015 - Da Vinci Institute8 DA VINCI RESEARCH REPORT 5 RESEARCH POSITIONING AT DA VINCI Research at Da Vinci focusses on assisting students to realize their own core

2014 -2015 1

RESEARCH REPORT 2015

2 DA VINCI RESEARCH REPORT

Research office

Foreword

Da Vinci supervisors

Da Vinci purpose, dream and brand promise

Research positioning at Da Vinci

Research philosophy

Institutional research output

Da Vinci organogram

Research policies and procedures

Innovation and Technology awards programme

The Da Vinci TIPS framework

Externally funded research projects

The 2015 annual Da Vinci Council awards

Research publications

Conferences

Research development

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

CONTENTS


1 RESEARCH OFFICE

Dr Ronel Blom, PhDDean: Academic Development and Research

Raymond TogaProject Manager: Research

Dewald KrugerInformation Officer

Prof Richard ChinomonaFacilitator: Research

2014 -2015 5

FOREWORD 2

The Da Vinci Institute is proud to present its first Research Report on studies undertaken by Masters and PhD students who have graduated in 2015. Our research output has steadily increased over the years, and the 2015 Research Report reflects our considerable progress so far. In this Report, we showcase the work of our most recent post-graduate students. We would like to congratulate all of them on their achievements and hope that their success will inspire other students to undertake their own research journeys.

We have taken as a theme for this Research Report, one of the Da Vinci’s principles, namely ‘Connesione’ – or big picture (systems) thinking. Leonardo da Vinci maintained that ‘everything comes from everything, and everything is made out of everything, and everything returns into everything’ , suggesting that everything is connected in some or other way. He therefore encourages us to focus on the whole and to recognize that there are many parts that make up the whole.

These connections are reflected in the work that our students undertook for their research: in some cases the connections became evident as a result of a policy decision, for example Greyling’s Masters study, while in others, direct connections between interventions and improvement could be made, as in the studies of Naidu-Chetty’s, Nel’s and Paulsen’s.

Others, such as in Bhebhe PhD study, an interconnectedness of many different elements became evident. Likewise, the PhD study by De Swardt make the links between high level planning, implementation and performance; and Du Plessis shows that spiritual self-awareness in leaders in organisations enhance the connections between self and others.

Some of the studies connect the African context with the needs of developing countries, for example Kasu’s, Marombeza’s and Rushesha’s PhD studies on Ubuntu-preneurship, exogenous and indigenous knowledge, and

African entrepreneurship development in emerging African economies – an approach which is becoming increasingly important against the background of social and economic development for the continent.

All the studies reflect an exciting variety of focus areas, ranging from Mulea’s study on the impact of regulation on industry, Rajab’s study on the world of work, the unemployed and employability, and Ritz’ study on customer-centricity in developing economies.

Nevertheless, regardless of the theoretical frameworks drawn upon, in a Mode 2 higher education institution, the students were required to address real work-based challenges in all its forms and varieties and had to present their findings within the context of application. The Da Vinci Institute’s students are thus able to contribute to different bodies of knowledge from a Mode 2 perspective. The Institute will therefore continue to strive to inculcate all the Leonardo da Vinci’s principles in our teaching and learning, and research.

We would also like to take the opportunity to congratulate the award winners for the 2014/15 academic year. These awards are presented to students who have, over and above their scholarly contributions, displayed exceptional characteristics. The following awards were conferred:

• The Ann van Dyk Applied Research Award: Ms V Scholtz;• The Leonardo da Vinci Award: Dr D C Taljaard;• The Da Vinci PhD Excellence Award: Dr S A Lloyd

We hope that you will enjoy paging through the Da Vinci 2015 Research Report. As the Institute we are proud to be associated with these new scholars and we are expecting great things from them!

Ronel BlomDean: Academic Development and Research

In ‘How to think like Leonardo da Vinci’, by Michael J Gelb

‘Connessione’ – A recognition of and appreciation for the interconnectedness of all things and phenomena (systems thinking)


3 DA VINCI SUPERVISORS

Clifford AdamsonBennie AndersonSue ArmstrongAlan BarnardAndre BekkerBharath BelleMayur BisaniSadhvir BissoonRonel BlomIvor BlumenthalPeter BonfrerJan BosmanAndre BothaCory BothaAndy BrauerHenk BredellAndrew BroughTim BrownDirk BurgerOla BusariMark BussinNonhlanhla CeleHlupheka ChabalalaErnest ChettyBlessing ChikwiriRichard ChinomonaLinda ChipunzaMichael ClarkRobin ClarkFerdie CoertzeJohann CoetzeeLize Frances CoetzerJacob CorneliusRabelani DagadaAttilio DalvitDeon De BeerNico De KlerkAndre De KockPatrick DevineJeann DickinsonRalf DominickCharlene DowningMlungisi Sizwe DumaGrant EastonSydney EckleyEmeka EgbeonuPierre EsterhuysenSean FennKeith FergusonTanja FerreiraJohn FogelinErna FourieLeon FourieHoward FoxPieter GeldenhuysHendri GeldenhuysAlex GeorgievKarel GeversNceba GgaleniPaula GoatleyGillian GodsellWynand GoosenDalray Gradidge

Bill GrahamKeith GrayCarel GroveWilma Guest-MoutonMarc GushMehmood HaffejeeNico HarrisPaul Anthony HearnMarius HerholdtStefan JacobsSteve KadaJames KeevyHlamalani Jimmy KhozaRikus KloppersJohan KlutRaymond KodiJan KrugerDirk KrugerQuintin LaljitVictor LawrenceBrave LeballoSteve LennonRonald LessemSimon LetsoaloGeorge LindequeElijah LithekoDumisani MagadlelaElias MahlaselaMike MaileWillie MajolaAzwi MammanyuhaNtavhanyeni Samuel ManagaAnton ManeschijnDebra Lynn MaraisRoy MarcusMotlalepula MatsabisaGilbert MatsabisaDan MatsapolaGeorge MavungaNonhlanhla MbathaLinda MeyerIsmail MohamedKatse Rodney MolokoMothai Amos MonarengVanessa MoodleyJulian MosesMorne MostertFredrick MphephuBulumko MsenganaChidara Paul MuchineripiSean Michael MulcahyZubair MunshiNikesh NagesharPat NaidooVeni NaidooLoffie NaudeOzias NcubeShannon NellLouise NiemandEmile NotnagelBlondel NyamkureSanjeev OrieLogan Padayachee

Shanita PadayacheeRoy Page-ShippPaddy Pampalis-PaisleyAndre ParkerPhillip ParsonsMary-Lou PenrithMorris PereiraRatnik PesicDitlhake PhiriWillem PienaarWinston PlaatjesIsmail PooloCraig PotgieterNorman PrinceMelanie PrinslooGerard PrinslooHannelie RabieLorraine RajagopaulPriya RajmoneyPiet RetiefIan RheederWolfgang RichrathLaetitia RispelNorma RommNkqubela RuxwanaAlexander SchiefferWillie ScholtzCindy ScottMichele SerfonteinVictor ShikoanaDerek William ShirleySixtus SibetheSidney Owen SiphmanRené SmitGeorge SmithDavid SmithNkazimulo SokhuluStephen SprouleGill StanilandPaul SteynColin SteynRobin StoutjesdykBarend TauteFransie TerblancheThaabit ToefyMakgopa Freddy TshehlaLen TurnerAndries van der LindePieter van der WaltJaco van der WesthuizenRex Van OlstJoanee van WykBernie van ZijlJay van ZylTerrence van ZylAndre VermaakRica ViljoenPamela VythelingamConrad WalkerSalegh WilliamsDennis Yao Dzansi

2014 -2015 7

DA VINCI PURPOSE, DREAM AND BRAND PROMISE 4

Purpose

To cultivate managerial leaders

Dream

To contribute to the development of a sustainable society

Principles

Seeking the truth (Curiosita)Taking responsibility (Dimostrazione)Sharpening awareness (Sensazione)Engaging the shadow (Sfumato)Cultivating balance (Corporalita)Embracing holism (Connessione)

Brand promise

To co-create reality


5 RESEARCH POSITIONING AT DA VINCI

Research at Da Vinci focusses on assisting students to realize their own core and call to address the burning issue or work-based challenge set within the context of their own ontology, epistemology, organisation, community and society at large – taking the world view into account.

As a scholarly community we join the student on the research journey to co-create and move from the mess that is, to where the ideal hopes to be. It combines current data collection methods, Design thinking and The Management of Technology, Innovation, People and Systems (TIPS) modules to create a Mode 2 university level research journey as applied to different contexts.

The research journey contributes towards innovation and transformation of the person, enterprise, community and society.

Our contribution: facilitating the development of a holistic ecosystem for enterprise innovation, open and transparent knowledge creation, equitability, healthy and participatory co-existence and sustainable livelihoods.

Researchers are required to have ethical clearance of their projects. Therefore, The Da Vinci Institute is committed to; • undertake and promote research that will benefit all

communities at large• being guided by integrity, accountability and rigour in

research• promoting an institutional ethos that is conducive to

critical discourse, intellectual curiosity, tolerance and a diversity of views

• maintaining an environment for researchers in which they may be autonomous and ethical in their work

2014 -2015 9

The institution strives for excellence in research that can withstand public scrutiny and espouses the constitutional values of human dignity, equality, social justice and fairness. As an institution we also affirm the constitutional principles of academic freedom and freedom of scientific research.

It is a well-known fact that research can be regarded as an important game changer within the global economy, contributing significantly to the enhancement of a knowledge economy and ultimately, the development of communities.

The Da Vinci Institute has positioned itself as an institution of higher learning, specialising in The Management of Technology, Innovation, People and Systems (TIPS). The core objectives informing the research agenda at Da Vinci include:• Upholding the TIPS framework and the facilitation of TIPS

related research initiatives• Conducting applied research as informed by industry and

business

• Establishing associations with business, industry and government

• Creating knowledge in the context of a Mode 2 Knowledge Generation methodology

• Facilitating scholarly engagements for students and supervisors alike

• Research projects leading to TIPS qualifications

In essence the research development agenda at Da Vinci is directed towards:• Enhancing scholarly work of researchers and supervisors• Building capacity amongst new researchers at The

Institute• Expanding the enrolment of Masters and PhD students at

The Institute• Contributing to the body of knowledge.


Research at The Da Vinci Institute is defined as a process of critical analysis to solve an industry/work-based challenge. This approach embodies the search for and the generation of new knowledge through scholarly work supported by partnerships with business and industry.

Being a Mode 2 educational institution, The Institute is focused on the creation of knowledge that is trans-disciplinary in nature, socially relevant and of which the intent is to solve practical problems and to contribute towards the professional development of the people involved.

It is in this context that The Institute facilitates a journey of self-discovery for prospective business leaders and entrepreneurs. As a Mode 2 institution Da Vinci is characterised by knowledge production in the context of professional applications, trans-disciplinary engagements, heterogeneity and organisational diversity, enhanced social accountability and a broad based system of quality control.

6 RESEARCH PHILOSOPHY

INSTITUTIONAL RESEARCH OUTPUT 7

Master of Science (MOTI): HEQSF - NQF LEVEL 9

2014 -2015 11

BANGAAR, Dhanum Near Field Communication (NFC) payment system imple-mentation: An innovation perspective

Academic supervisor: Mr AP VermaakField supervisor: Mr A Georgiev

BOTHA, Riaan - Cum LaudeGuidelines for sustainable Contract Management: A survey of Eskom’s coal-fired power stations

Academic supervisor: Dr MA MonarengField supervisor: Dr R Clark

COETZEE, Kim - Cum LaudeCustomer loyalty in a price sensitive market: The Rand-Air Case Study

Academic supervisor: Dr MG De KockField supervisor: Mr L Erasmus

The following dissertations and theses were completed and registered by the NRF in 2015. The Graduation ceremony took place on 10 September 2015.

GREYLING, Dorothy Margaret - Cum Laude The National Credit Act and rental companies: A retro-spective analysis

Academic supervisor: Dr MG De KockField supervisor: Ms B Loubser

KHAN, FaroukCapturing critical pipeline failure data for optimal main-tenance management of a water supply network: A Rand Water proposition

Academic supervisor: Dr M de KockField supervisor: Mr M Haffajee


MODIKA, Constance Determining why Water Service Authorities do not utilise the proficiency testing scheme of the South African Bureau of Standards

Academic supervisor: Mr M MatsapolaField supervisor: Mr BM Sehlapelo

MUNILALL, Anandran - Cum LaudeThe steady state electromagnetic and thermal effect of galvanised steel wires in low voltage (LV) single phase concentric cables

Academic supervisor: Dr V LawrenceField Supervisor: Mr H Scholtz

NAIDU-CHETTY, Thavabashini - Cum Laude The implementation of ISO9001 standards to reduce risk within Altech Multimedia

Academic supervisor: Dr V Naidu

NEL, Hendrik Jacobus - Cum LaudeThe Benefit of a Centre of Excellence in Outage Maintenance Management for Eskom’s Generation Division

Academic supervisor: Mr K GeversField supervisor: Mr S Williams

PAULSEN, Louis Michael - Cum LaudePlanned behaviour as a predictor of flight performance: A South African Airline Case Study

Academic supervisor: Dr R ViljoenField supervisor: Prof JJL Coetzee

RHEEDER, Denis IanCreating an alternative model for leadership development

Academic supervisor: Dr D MagadlelaField supervisor: Dr N Levy

ROSSOUW, Andre JohannesEskom innovation expediting wealth creation

Academic supervisor: Dr A van der LindeField supervisor: Dr V Lawrence

SEEKOE, Lemone DanAssessing challenges facing fruit and vegetable street traders within South Africa: The Buffalo City Metro Municipality Case Study

Academic supervisor: Dr Thakathi Field supervisor: Mr M Clark

7 INSTITUTIONAL RESEARCH OUTPUT

2014 -2015 13

ABRAHAMS, RashidA framework for broadband fulfilment and assurance in the telecommunications environment: A South African case study

Telkom SA faces a situation in which slow revenue growth is experienced primarily due to the decline in telecommunications traffic proceeds, while expenditure is escalating. The combined results of Telkom SA’s inability to rapidly respond to changing market conditions, shifting customer requirements and the decline in fixed-line business have affected profitability. For Telkom SA to succeed and stay relevant it should re-invent itself by continuously transforming from within a traditional telecommunications services provider paradigm by employing innovative services, state-of-the-art technology and skilled people. The focus of the research was to benchmark the current network technology against international Next Generation Networks (NGN), and explore the present skills capacity and transformation of Telkom SA’s Fulfilment and Assurance services. It was to determine capabilities and capacities that could expand Telkom SA’s ICT

services, and significantly reduce its fault and repeat report rates. Research findings and recommendations are presented in a framework for implementation of essential strategic imperatives. Timeous deployment of strategies could lead to building an invincible network, resulting in the successful turn-around of the current Broadband Fulfilment and Assurance service offering, and significantly enhancing Telkom SA’s broadband customer experience.

Academic supervisor: Dr MG De Kock; Field supervisor: Mr DC Phiri


Doctor of Philosophy (MOTI): HEQSF - NQF LEVEL 10


BHEBHE, VulumuziTotal early stage development of small, micro and medium enterprises (SMMEs): Creating a sustainability framework for emerging economies

The study investigated the total early stage development of SMMEs in emerging markets, and the tributary objective of this thesis is to create a sustainability framework. The study’s pinnacle focus was on five constructs (Internal Market Capacity; Relationship Marketing Capacity; Innovative Capacity; Customer Satisfaction and Business Performance) that affected sustainability and performance of start-ups and SMMEs in emerging markets. These business performance constructs are comprised of one predictor variable (Internal Marketing), three mediator variables (Relationship Marketing, Customer Satisfaction and Innovative Capacity) and one outcome variable (Business Performance). The

research results reveal that all the business constructs (Internal Marketing, Relationship Marketing, Innovative Capacity and Customer Satisfaction) are antecedents of business performance. However, it was also observed that paramount and central to these constructs for business performance is Customer Satisfaction. The analysis revealed that Internal Marketing positively influences the mediators and outcome variable in a significant way. Academic discernments drawn and pragmatic implications provided are based on the thesis’ findings.

Academic supervisor: Prof R Chinomona; Field supervisor: Dr M Ncube


2014 -2015 15

CHINNIAH, JennithaData privacy and the Energy Distribution Market: Revisiting implications of the Smart Grid Framework

The study explores best practise information security and privacy principles as a systemic solution to the issues presently experienced in the smart grid. The Delphi technique was utilised to collect information from an expert information security panel to construct a SAFE framework implying Supporting Service; Assurance; Functional requirements and Enterprise Security Strategy, Architecture and Governance. This culminated from data being interpreted and constructed with the intent to outline all of the critical security considerations already in place. The assurance is data privacy in the automated metering infrastructure (AMI) and more specifically in the home area network (HAN). The interview technique combined with the outcomes of the SAFE framework was

tested against three utilities that are currently rolling out AMI in South Africa. The findings were then presented by benchmarking three case studies against the SAFE framework demonstrating that the SAFE framework can be implemented to provide an assurance to other utilities on national and international level.

Academic supervisor: Dr MG De Kock; Field supervisor: Dr H Geldenhuys



DE SWARDT, MarloStrategy formulation, performance implementation and performance execution: Developing an integrated framework to enhance organisational performance

The researcher conducted a quantitative study applying a positivist research paradigm combining the philosophy of ontology, epistemology, and axiology in order to understand the social phenomena resulting in the failure of performance management systems in organisations. The rationale for the study was based on global evidence of the high failure rate of strategic planning processes where it is noted that almost 70% of strategic plans are not implemented successfully. A detailed survey of the planning, implementation and execution processes was undertaken across a spectrum of organisations. Through the use of a cross correlational

check between the research findings and a comparison with the findings in the literature it was concluded that key to the failure is the disjuncture between the strategic plan and the performance management system. Further it was noted that the failures were compounded by a linear approach to the planning process itself in which the views of key stakeholders were not considered. The study culminated with the development of an integrated framework which provides the key linkages between a well-developed strategic plan and an executable performance management system. The findings are significant and will make a demonstrable contribution to the sustainability of businesses.

Academic supervisor: Prof RM Marcus; Field supervisor: Dr AJ Parker


2014 -2015 17

DU PLESSIS, ReanThe spiritual self of the corporate leader

The researcher initiates this study from a deep existential question: How does the transpersonal impact on corporate leadership within the context of deep ecology? The researcher convincingly follows Geisler and Geisler (2014) in separating spirituality from religion in defining spirituality as the ontological essence of the self, but from a functional stance, as ‘a yearning for guidance and connection with God’. The term God is understood simply as a cause greater than self. This anthropologically seated need is necessitated by the overwhelming issues that confront the corporate leader today. The researcher argues that the current complexities of life and management per se require a normative system that transcends human abilities. In this regard the content fully reflects the title of the script and the research focus makes a promising contribution to the development of a more holistic understanding of

corporate leadership. The researcher found a qualitative approach, with reference to grounded theory, the best methodological angle to yield inductive research findings. In doing so the outcome is co-determined by corporate leaders with the potential of funding new theories that may serve as indicators for the future. Epistemological issues, ethical norms and personal values and world views are all synthesized into a coherent whole that follows a logical development of the train of thought. Due consideration is given to applicable matters one would expect to be covered by the study such as spirituality and God and the potential role of religion.

Academic supervisor: Prof B Anderson; Field supervisor: Prof JJL Coetzee



FURUMELE, Musa StefaneFront-end governance of large water infrastructure investments within developing economies: A South African perspective

The study aimed to offer insights into how front-end governance could be improved in pursuit of better project outcomes. It follows a qualitative exploratory research approach and embraces critical realism to emphasise the interface between the natural and social sciences. The study focused on multiple-case designs concerning large water infrastructure projects in their real settings. Sources of evidence include interviews and case related documents. Research findings indicate that six salient elements of front-end governance influence the outcomes of large water infrastructure investments: 1) Large water infrastructure investments should be approached in a cross-cutting manner and planned to be multi-purpose and address broader societal challenges as access to water will remain the rallying point for social progress, sustainable livelihoods and poverty alleviation. 2) Clear and well-understood project-specific objectives, responsive to the needs and priorities of critical stakeholders contribute

to better outcomes. 3) Strategic depth and flexibility, represented by consideration of major risks and iterative screening of project concepts within an interactive and adaptive decision-making process are important in securing a robust investment case and in turn, the accrual of favourable results. 4) While continual leadership is important in turbulent environments, strategic and timeous intervention is vital in salvaging those projects that seem destined to fail. 5) Empowerment and co-production of project outcomes with critical stakeholder as opposed to mere consultation of stakeholders leads to better results. 6) While a supportive policy and regulatory framework together with enabling political, social and economic factors, is crucial, precise definition of roles and responsibilities of key parties and sensitivity to historical contexts is important. It is important that critical stakeholders are empowered and equipped to engage meaningfully during the conception of the investments. Four important interventions are proposed: focusing political leadership on critical points of strategic intervention; formulating multi-dimensional project definitions to secure robust investment cases; building the capacity of stakeholder groups; and the establishment of quality assurance protocols overseeing the front-end phase.

Academic supervisor: Dr MG De Kock; F ield supervisor: Dr O Busari


2014 -2015 19

KASU, ElliotUbuntupreneurship within rural communities: Creating community colleges for a developing economy

The study utilised the four world rhythm, the 4Cs (Lessem and Schieffer, 2014) and the CARE (Lessem and Schieffer, 2009) pattern in collaboration with the Tangwena people. The ideas of ‘mushandirapamwe’ or collective wealth generation are indeed relevant for purposes of this thesis. The focus on ‘Zunde ra Mambo’ is a relevant security arrangement and indeed an effective way towards indigenous volunteering. The study has also indicated that the use of ‘permaculture’ could assist communities to create sustainable habitats by following nature’s patterns. The study has demonstrated a sincere focus towards ensuring meaningful life for the Tangwena community. The use of African Ubuntu values as tool of solidarity and interdependence seem to provide a solid foundation of African economic redemption, which in turn could lead to effective African economic humanism. The model ‘towards co-creation in Zimbabwe’ is well argued and structured. The story telling aspect of the research is informative which has

truly reflected traditional values while African humanism has been well articulated throughout the thesis. The indigenous-exogenous community based learning and innovation research facility within the community seems to contribute towards the institutionalisation of the community college. The researcher followed the appropriate southern path and effectively demonstrated a good practice of the Participatory Action Research (PAR) aimed at community activation in alignment with the needs of the Tangwena people. The ‘ubuntuneurial spirit of agriculture’ ideology is sound, and, indeed an effective approach to solving communal poverty issues, which is the strength in the study.

Academic supervisor: Dr A Schieffer; Field supervisor: Dr PC Muchineripi



MAROMBEDZA, Mark KennethThe relevance of integrating exogenous and indigenous knowledge systems within an African education system: A Zimbabwean case study

The study sought to assess the relevance of integrating exogenous and indigenous knowledge systems within an African education system. The problem is that the education system in Zimbabwe is now out of step with the current reality of life, mainly because it is dominated by Western philosophy, values and culture. The system seems to produce outputs which are inappropriate for the community and society at large. The type of research that was followed is integral research. The research path that was followed is the Southern Relational Path whose trajectory followed the methodologies of description, phenomenology, feminism and participatory action research. The emancipatory critique of the education system in Zimbabwe uncovered the following imbalances: traditional cultural knowledge was not part of the content of the system; the system is

still based on Western philosophy, values and culture; the system is developing students in academic knowledge only; and focus on individual research, education, learning, knowledge and self-development. To the above imbalances, St Vincent’s Secondary School embarked on building a knowledge creating school. It adopted the concept of societal advancement and development. The school uncovered imbalances in its curriculum in the disciplines of permaculture, agriculture, arts, sports, culture and music. These imbalances were addressed by the application of participatory action research. This has made the school to be the pioneer in the development of a balanced education curriculum in Zimbabwe. The positive results have proved that it is relevant to integrate exogenous and indigenous knowledge in an African education system.

Academic supervisor: Dr PC Muchineripi; Field supervisor: Dr S Kada


2014 -2015 21

MHAKA, Winfrida NdakaiteyiRural women entrepreneurship and sustainable development through ‘musha mukadzi’: The Case of the Svosve community in Zimbabwe

The study addressed the needs of the Svosve community women, and aimed to truly take them out of their poverty situation thereby making them independent while living with dignity. The adoption of the southern relational path was perfect for this study flowing through the layers of descriptive, phenomenology, feminism and participatory action research. While the description aligns with the community social context, phenomenology assisted the researcher to understand more of the inner experiences of women within the Svosve community. On the other hand, feminism allows a movement of the grassroots which in this case are the indigenous people while the participatory action research aimed at real social practice which is clearly demonstrated in the research. The study clears a realistic path towards making women more industrious as a result of less support from men due to polygamous structures

or gross irresponsibility. The trans-cultural co-created framework, resulting from the research process, adequately combines SECI Spiral Nonaka (Takeuchi 2009; Lessem & Schieffer 2014). The discussion on entrepreneurship knowledge foundation and phenomenology duly recognizes existing literatures which is intriguing, including the work of Adam Smith saying ‘an entrepreneur is an economic agent who transforms demand into supply’. The study identified both the demand and supply side through ‘musha mukadzi’ working together in a complementary manner. The ‘musha mukadzi’ integral community care model seems to have the capacity to make a real life difference in community members’ daily lives.




MULEA, RONEWACompetition forces and regulatory constraints within the Information, Communication and Telecommunication (ICT) industry: Developing a repositioning framework for Telkom SA

The global ICT industry is facing numerous challenges of which regulatory transformation is the most profound. The primary objective of the study was to determine how ICT businesses such as Telkom SA could reposition themselves in consideration of existing regulatory constraints and secondary factors such as margin pressure, globalisation, competition, diminishing revenue and increasing cost of doing business and convergence. Through a detailed analysis of the global dynamics and the experience of local executives and specialists within the ICT industry it was concluded that the ever-changing ICT business environment dictates the re-design of the current business

model. To create the desired outcomes for the repositioning of an ICT business for competitiveness use was made of the Da Vinci Design Thinking Methodology. The model draws upon logic, imagination, intuition and systemic reasoning, backed by the researcher’s experience within the ICT sector. The research outcome provides a blueprint that is elegant in its simplicity and which, if implemented effectively, could have a profound impact on the sustainability of complex ICT businesses within South Africa.

Academic supervisor: Prof RM Marcus; Field supervisor: Dr R Dagada


2014 -2015 23

NYATLO, Sheila MavisCreating an implementation framework to improve the effectiveness of technology transfer offices at South African Universities

The researcher focused on analysing the technology transfer mission within South African Universities as an important component of the National System of Innovation. The study introduced a holistic implementation framework to improve the effectiveness of technology transfer offices in South African Universities. The main motivation for institutional technology transfer is to transfer knowledge, to ensure products and processes are implemented to improve competitiveness, for wealth creation and to benefit society. The technology transfer office plays a key role in ensuring local economy stimulation through

knowledge transfer, licensing revenues and application of technologies in the market. Through a systems approach the study identified the technology transfer elements, characteristics and key relationships with an objective to move the technology transfer system from an efficient to an effective mode as a desired technology transfer state. Technology transfer efficiency is a state of doing things right, whilst effectiveness would be doing the right things. This is attained through systems, holistic approach which ensures that all stakeholders benefit from the technology transfer system.

Academic supervisor(s): Prof R Marcus & Dr P Parsons; Field supervisor: Prof G Prinsloo



RAJAB, RooksanaContributions of the workplace in enhancing the employability of unemployed graduates through work integrated learning (WIL)

The study made an important contribution to the emerging practice of work-integrated learning in South Africa. The researcher is one of only a few South African scholars that have tackled the issue of work-integrated learning as an approach, a methodology and an emerging pedagogy, that seeks to enhance the life chances of unemployed young people in tangible and pragmatic ways. The researcher investigated the workplace as a learning environment. This differentiates the study from other studies in the field – most studies are undertaken from the point of view of the institution/provider, and with the procedures put in place by institutions to enhance successful work placements. The researcher not only explored the workplace as a learning site, but also discovered what those elusive ‘employability skills’ are that seem to define what employers want from new entrants (but are seldom able to articulate). Furthermore, it foregrounds what workplaces need to do in order to enable meaningful learning – learning which is not necessarily

only related to the curriculum within which the workplace-based programme is placed. A conceptual framework was developed, ‘WIL programme DNA’ and was tested in a real workplace. The conceptual frame evolved from a complex synthesis of education and workplace learning methodologies to illuminate the workplace as an important learning site. Furthermore, close observation, through a variety of innovative data collection methods (including pictorial representations by students) of how the students change first, themselves and second, the workplaces, are exemplary. The research question, how does the work environment during a WIL programme contribute to enhancing unemployed graduates’ employability?, led to an improved understanding of the intersection of learning and work, and the ways in which WIL practices can be enhanced to become a pedagogic practice which links knowledge gained in institutions, with knowledge gained in workplaces for the benefit of both the learner and the workplace.

Academic supervisor: Dr R Blom; Field supervisor: Mr S Fenn


underlying epistemological perspective is influenced by systems thinking. The relationship to the Cynefin Framework (Snowden and Kurtz, 2006), which makes reference to different market domains, was also referenced and adopted for the study. The researcher identified the customer centricity phenomenon as relevant to the Complex and Chaotic domains where context is unordered , which means there is no direct or obvious relationships between cause and effect, and problem solving in these domains is accomplished by determining emerging patterns. Lastly, because the study was based on a particular socio-economic context, the researcher found it appropriate to base some of the thinking on Lessem’s (2001) principles of the “Four Worlds”. In addition, a literature review was carried out that confirmed the complexity of the matter under review by looking at some constructs of customer management (customer service, customer experience and customer relationship management). It was established how these components were complex in their own right. From the same literature review, certain aspects of the customer management phenomenon were identified, e.g. business performance and culture. A Grounded Theory methodology was followed utilizing a variety of data sources. The proposed customer centric framework is based on the findings derived from a developing context, which in turn has been compared to a framework that was derived from the 5 customer management frameworks utilized for purposes of this research.

Academic supervisor: Prof B Anderson

2014 -2015 25

RITZ, MaryCustomer Management: Creating a sense making framework for developing economies

The overriding goal of the study was to determine if the customer management phenomenon should be treated and managed differently in different economic environments to improve its probability of success. This was based on the viewpoint that most of the literature on customer centricity seemed to be based on the developed world’s ways of thinking and doing, and the assumptions given were that these (often) western originated frameworks, would work in any socio-economic environment. However, if, as part of the study, the above was proven not to be true, the researcher indicated her need to develop such a framework for developing socio-economic contexts. The proposed framework consists of attributes that were considered best and most relevant for the developing world. Therefore, the main objective of the study was to address the phenomenon from a socio-economic perspective in the hope of offering new knowledge that can possibly assist people in the workplace to solve some of the challenges experienced in the customer management domain. The researcher’s



RUSHESHA, Tapuwa ShereketeAfrican entrepreneurship development in emerging African economies: A Zimbabwean Perspective

The study intended to create an enterprising process that would be culturally, spiritually, socially, economically and politically contextual. It further intended to develop a framework that would have local application and global integrity creating self-determination through collective self-sufficiency and social consciousness in individuals, communities, organisations and national and global societies. The research method was identified as the 4C process (Lessem & Schieffer, 2011), which builds on the Integral Research to Innovation path (Lessem, 2011). Integratively building on Calling and Context, the third C emancipatorily considers the Co-creative elements of the research community, specifically through critiquing the research process and content, using existing knowledge fields (literature review) and utilising Critical Theory. The

entire synthesis culminated in the Afrintuneurship-Kudzimba framework that fully expresses African entrepreneurship. The research manifest of an identifiable, culturally relevant, contextual and home grown African entrepreneurship emphasises self-sufficiency starting at the family unit level and resulting in societal co-evolution. It synergistically integrates indigenous and exogenous knowledge without one dominating the other. Of particular interest is that the singular development impulse initiated by this research has produced a feedback loop into society that enhances and develops its knowledge base and learning processes. Most importantly, the resultant innovation ecosystem co-created a number of outcomes: the aspired African form of Entrepreneurship-Afrintuneurship has been formed; a fundamental research institute called CISER (Zimbabwe) has been institutionalised. All this evolves and transforms onto the global platform through the coming together of globally acclaimed Catalysers, Activators, fundamental Researchers and Educators all striving for the CARE-ing of the African Renaissance. These focused initiatives have partially resulted in the publication of a book titled “Integral Green Zimbabwe: An African Phoenix Rising” published by Gower Publishing in England in November 2014.


Doctor of Philosophy (MOTI): HEQSF - NQF LEVEL 10


2014 -2015 27

DA VINCI ORGANOGRAM 8

Board

Council

StrategicAdvice

Secretariat

CommunicationAcademicDevelopmentRegistryClient

EngagementBusiness

DevelopmentOperations

OperationalSupport

Finance

HR

Bookkeeping

FacilitiesManagement

ICT

Cleaning

Key AccountManagement

Student Administration

Student Support

Reception

Project Learning Design

Research

Facilitation

Supervision

ExternalModeration

ExternalExamination

Printing

InformationCommons

Technology &Innovation Awards

ExecutiveO�ce

ManagerCatering Client Engagement

O�ce Manager Technology &Innovation Awards

O�ce Manager Business Development/Communication/

Academic Development

O�ce Manager

O�ce


9 RESEARCH POLICIES AND PROCEDURES

• Framework

• Foundational and postdoctoral projects

• Group Projects

• Strategy and procedures

• Procurement of Academic and SME supervisors

• Student supervisor relationship

• Promotion from Master to doctoral registration

• Nomination and appointment of external examiners

• Protection, management and exploitation of intellectual property

• Reasearch Ethics

2014 -2015 29


The TT100 Awards Programme, with support from various partners (including The Department of Science and Technology, Eskom, PwC and the IDC) was launched in 1991 by the South African Engineering Association (SAVI). The programme has been focused on drawing attention to the importance of developing a local culture of technological innovation and excellence.

TT100 has evolved into one of the foremost business awards programmes that laud South African companies for their prowess in the Management of Technology, Innovation, People, Systems, Research and Sustainability, regardless of their industry.

Entry numbers: 2015 70 companies

10 INNOVATION AND TECHNOLOGY AWARDS PROGRAMME

The programme is as an effective vehicle for achieving growth and innovation advancement in our country, while raising awareness of the critical need for South African companies to embrace the management of technology, innovation and people in a systemic and sustainable manner. Since 1994, TT100 has enjoyed strong endorsement by the Department of Science and Technology (DST) as the major government sponsor. The TT100 Programme forms an integral part of The Institute’s annual business operations.

2014 -2015 31

Excellence in the management of technology

Emerging Eurocom (Pty) Ltd

Small Smoke Customer Care Solutions (Pty) Ltd

Medium Intense Technologies (India)

Large ELB Engineering Services (Pty) Ltd

Excellence in the management of innovation

Emerging ADDaBIT

Small X/procure Software SA (Pty) Ltd

Medium Globaltrack

Large Allied Electronics Corporation Limited

Excellence in the management of people


Small X/procure Software SA (Pty) Ltd

Medium Globaltrack


Excellence in the management of systems



Medium No Award given

Large Allied Electronics Corporation Limited

Director-General’s award for overall excellence


Small X/procure Software SA

Minister’s award for overall excellence

Medium Itemate Solutions (Pty) Ltd


Minister’s award for sustainable performance

Emerging Campus Labs Pvt Ltd

Fraxion (Pty) Ltd

Innovation Agency

LucidView (Pty) Ltd


Technetium (Pty) Ltd

Verirad (Pty) Ltd

X/procure Software SA

Globaltrack

Medium ID Control Solutions cc

African Oxygen Limited

Allied Electronics Corporation

Large Altech Multimedia (Pty) Ltd

De Beers Technologies South Africa (DebTech)

QK Meats SA (Pty) Ltd

The winners for the 2015 TT100 Awards Programme include:


Tools/Metricsto achieve

differentiation

HumanInterface

OrganisationSystem

Ideation - to create value

Performance output

ALIGNMENT

ENGAGEMENT

Workplace IntegrationAGILITY

Perfo

rman

ce an

d valu

e ret

urns

T

P

S

I

11 THE DA VINCI TIPS FRAMEWORK

2014 -2015 33

The management of technology (MOT) The management of technology argues that we are all technologists, every one of us who knows how to do something in a certain way and uses tools to do it, be they pencils or personal computers, machine tools or video screens. Teachers, auto designers, builders of factories or financial plans, whether we use language labs or lasers in whatever we do, we participate in the management of technology of our age.

The management of innovation (MOI) This is essentially about how an organisation firstly capitalises on the ideation process to develop an innovative product, service, process or system and as a result to commercialise and implement such innovation.

The management of people (MOP) The understanding of the human bridge in implementing organisational processes and how the organisational human factor is leveraged, showing how and where people make the real difference in sustaining organisational growth and competence.

The management of systems (MOS)The synthesis of all organisational activities and performances systemically, in an attempt to solve unique problems. The re-design of a competitive landscape may result in being hyper competitive. It also assumes that one perceives reality as a combination of known, knowable, complex and chaotic dimensions.

In linking and integrating the above domains with each other, Da Vinci argues that people should be able to demonstrate the following behaviours:

Being agileIntegrating the dynamics of the management of technology and the management of innovation such that as the organisation develops, improves and adapts its technology needs, appropriate amounts of innovation are applied to generate real market value and profitability.

Being alignedIntegrating the management of technology and the management of people by ensuring that the organisation upskills (by acquisition or development) the appropriate human capabilities to match and ideally exceed the technological needs at any one time.

Being engagedIntegrating the management of people and the management of innovation by way of evaluating the commitment and motivation of people at the workplace. It is measured in terms of the total incentive cost within the organisation.


Atlas COPCOThe Master of Science qualification in the Management of Technology and Innovation is characterised by the emphasis placed on the need for students to become critical and creative thinkers, and eventually, elected representatives and employees, who utilise innovative approaches in managing their work life within their organisations. To this end, the programme equips students with the required competence to serve in transformation management leadership positions, enabling them to initiate socio-economic transformation within society.

Altron TMTAltron TMT provided a sponsorship for Master students to conduct research in The Management of Technology and Innovation to serve in transformation management and leadership positions within the telecommunications, multi-media and information technology industry.

EskomEskom provided a sponsorship for Master students to conduct research in The Management of Technology and Innovation customised for prospective managerial leaders within the energy generation, transmission and distribution industry.

Henley airHenley Air provided a sponsorship for Master students to conduct research in The Management of Technology and Innovation, customised for managerial leaders within the Aviation Industry.

South African Bureau of StandardsThe South African Bureau of Standards identified the need for a Master’s qualification in the Management of Technology and Innovation customised for prospective managerial leaders within the standards generation industry.

12 EXTERNALLY FUNDED RESEARCH PROJECTS FOR 2015

2014 -2015 35

The Ann van Dyk Applied Research Award The Ann van Dyk Applied Research Award recognises students who, through excellence in applied research, contribute to a new understanding of what is core to the Da Vinci Institute’s offerings in terms of Management Leadership in Technology, Innovation, People and Systems Thinking. The student(s) should, through re-search activities, demonstrate an unquestionable contri-bution(s) towards the creation of new knowledge and application as related to the Management of Technology, the Management of Innovation, the Management of People and the Management of Systems (systemic way) within a specific organisational context. The award aims to encourage students to become business driven action learning research activists, presenting outputs which demonstrate excellence, quality and relevance to their respective workplace environments.

Recipient: Ms V Scholtz

The Leonardo Da Vinci AwardThis award recognises individuals who display per-sistence, cheerfulness, a sense of adventure, tenacity, courage and helpfulness to others and who have either ably balanced their academic studies with extramural activities, or have balanced their achievements with real life challenges and opportunities in such a way to benefit society at large.

Recipient: Dr D C Taljaard

The Da Vinci PhD Excellence AwardThe aim of the Da Vinci PhD Excellence Award is firstly, to acknowledge academic excellence demonstrated by a Da Vinci PhD graduate; secondly, to serve as an example of excellence for the Da Vinci students; and thirdly, to promote The Da Vinci Institute through the quality of its students’ work.

Recipient: Dr S A Lloyd

THE 2015 ANNUAL DA VINCI COUNCIL AWARDS 13

These awards are conferred on doctoral and master graduates who, over and above their scholarly contributions, have displayed exceptional characteristics. These awards are bestowed at the annual graduation ceremony.


The following contributions were published or forwarded for publication during 2015:

1. Goosen, W. 2014. Human Capital Management: A South African Perspective. Sociology Study, Vol. 4, No. 3, pp. 269 – 282.

2. Grundling, J. 2014. Training and Development; Com-petency-Based HR Development. In Warnich, S., Carrell, R.M., Elbert, F.N & Hatfield, D.R. In Human Resources Management in South Africa 5th edition. pp. 340 – 395; 554 – 579.

3. Mamukwa, S.E. 2014. The phoenix rising: Towards an Integral Green Zimbabwe. In Mamukwa. L., Lessem, R & Schieffer (eds) Integral Green Zimbabwe: An African Phoenix Rising. Gower.

4. Muchineripi, C.R & Kada, M.H.S. 2014. The ‘Chinyika-model’: A Case of an Integral Community and Rural Self-Sufficiency. In Mamukwa. L., Lessem, R & Schieffer (eds) Integral Green Zimbabwe: An African Phoenix Rising. Gower.

5. Kundishora, M.S. 2014. Community-Technology-Inte-gration: ICT-Based Rural Transformation in Chinyika and Beyond. In Mamukwa. L., Lessem, R & Schieffer (eds) Integral Green Zimbabwe: An African Phoenix Rising. Gower.

6. Mandevani, M.K. 2014. Kushanya Mumamisha: Integral Community Activation via Community-Based Tourism. In Mamukwa. L., Lessem, R & Schieffer (eds) Integral Green Zimbabwe: An African Phoenix Rising. Gower.

7. Benjamin, C.E. 2014. Goko Routungamiri: The GENE of Leadership. In Mamukwa. L., Lessem, R & Schieffer (eds) Integral Green Zimbabwe: An African Phoenix Rising. Gower.

8. Rushesha, S.T & Mhaka, N.W. 2014. Afrintuneurship: Towards Integral African Enterprise Development. In Mamukwa. L., Lessem, R & Schieffer (eds) Integral Green Zimbabwe: An African Phoenix Rising. Gower.

9. Matupire, M.P. 2014. Utungamiriri Uzere: Integral Ubuntu Leadership as Caring for Society. In Mamukwa. L., Lessem, R & Schieffer (eds) Integral Green Zimbabwe: An African Phoenix Rising. Gower.

10.Mamukwa, S.E. 2014. African Knowledge Rhythms: The Calabash of Organisational Knowledge Creation. In Mamukwa. L., Lessem, R & Schieffer (eds) Integral Green Zimbabwe: An African Phoenix Rising. Gower.

11. Chinyuku, M.J. 2014. Zimbabwean Industrial Ecology: Weaving the Web of Technological and Social Innovation. In Mamukwa. L., Lessem, R & Schieffer (eds) Integral Green Zimbabwe: An African Phoenix Rising. Gower.

12. Marombedza, K.K.M. 2014. Permaculture: Nature as a Guide for Community Learning and Sustainable Livelihoods. In Mamukwa. L., Lessem, R & Schieffer (eds) Integral Green Zimbabwe: An African Phoenix Rising. Gower.

13. Shindi, M.J. 2014. Co-creating Chinyika Valley: Towards a Rural ‘Integral Green’ Economy Powered by Mobile Communication. In Mamukwa. L., Lessem, R & Schieffer (eds) Integral Green Zimbabwe: An African Phoenix Rising. Gower.

14. Mugadza, G. 2015. Systems Thinking and Design Thinking: Complimentary Approaches? Systems Thinking World Journal: Reflection in Action. [Online Journal].3. [Referred 2015-2-6]. Available: http://stwj.systemswiki.org. ISSN-L 2242-8577 ISSN 2242-8577

15. Marcus, R. 2015. Unintended Consequences – A case for hope in the future. Available at: https://www.davinci.ac.za /publishedpublishable-articles/

16. Marcus, R. 2015. Wicked Problems. Available at: https://www.davinci.ac.za /publishedpublishable-articles/

17. Marcus, R. 2015. Systems thinking and the 4 states of the system. Available at: https://www.davinci.ac.za /publishedpublishable-articles/

18. Ritz, M. 2015. Customer Centricity: A Sense Making Framework for Developing Economies. LAP LAMBERT Academic Publishing.

14 RESEARCH PUBLICATIONS

Researchers, including students, staff and alumni have the right and the duty to publish research findings in scientific journals, books and/or other media.

2014 -2015 37

The following students and staff presented papers at conferences during 2015:

1. De Kock, M and Chipunza L. 2015. Contributing towards indigenous solutions for indigenous issues: The Inventive University: EASA Conference, Limpopo, 12 January, 2015

2. De Kock, M. 2015. Ontology and a Mixed Methods Epistemology in Applied Research: 14th European Conference on Research Methodology for Business and Management Studies. University of Malta, Valetta, Malta, 11 – 12 June, 2015

3. Viljoen, R and De Kock, M. 2015. Knowledge Transfer towards Innovation: A systemic: Mandala Consulting Integration for Sustainability

CONFERENCES 15

4. Stoltz-Urban, C and Gathua, S. 2015. The identity of the non-traditional student: Client, Partner or Scholar?: 9th Annual Teaching and Learning in Higher Education Conference, 21-23 September 2015, Durban, South Africa

5. Stoltz-Urban, C. 2015. Postgraduate Student Reten-tion and Persistence: Towards the Development of an Institutional. The 26th ICD World Conference Sun City, South African 13-16 October, 2015

6. Rajab, R. 2015. Building a collaborative learning partnership between the workplace and the institution to enhance employability: 9th Work and Learning Conference, 11 December, 2015


The following interventions were held in terms of research development for 2014 and 2015.

14.1 Publication workshopsThe following workshops were scheduled and conducted in the year 2015. The research and publishing workshops were facilitated on the following dates.

• Publishing workshops were held on 13-14 August 2015 and 19 November 2015. Facilitated by Research professor, Richard Chinomona and attended by Da Vinci alumnus and students, the workshop served to indicate certain formulas to use when writing, editing and attempting to publish articles in journals.

14.2 Curiosita sessions Curiosity is one of the Da Vinci principles referring to “an insatiably curious approach to life and an unrelenting quest for continuous learning” (Gelb, 1998)

The Curiosita forum is a monthly colloquium for con-temporary thinking on the Management of Technology, Innovation and People in a systemic context, hosted by Faculty of The Da Vinci Institute. It involves a community of enquirers including PhD students who raise burning issues concerning their work based challenges and

application as experienced during their PhD research journey or are interested in supporting their co-researchers in their journey. Debates include experts from the business environment; Da Vinci staff and other interested individuals assemble to present and discuss interesting topics and to provide mutual support in the quest for continuous learning.

The Curiosita forum strives for enhanced participation and discourse for greater experiential learning rather than just “death by PowerPoint” - to capture Aristotle’s notion of dialectic rather than that of rhetoric speech.

Objectives The Curiosita sessions intend to: • facilitate the execution of quality research by Da Vinci

students, faculty and associates• allow an opportunity for Da Vinci researchers to obtain

experience in presenting their research verbally to experts in the world of work, and to obtain feedback and input on their research

• to provide mutual support by sharing knowledge, experiences, contacts, tips and techniques within the research and working community

• to provide formal input on research methodology to the Da Vinci research community.

16 RESEARCH DEVELOPMENT

The research office at The Institute aims to create an enabling environment for students and staff to conduct research and obtain new knowledge and skills.

2014 -2015 39

FEBRUARY 2015

PhD student Sophie Mparutsa Topic: Statistics Education for South Africa: Literacy to Reasoning Intervention.

Guest speaker: Mr Rein van der Horst Topic: Rapid automation (Robots) and Process optimization

MARCH 2015

PhD student: Gerhard Jacques Pietersen Topic: Creating a model to better the success rate of projects by focusing on asystemic approach.

Guest speaker: Dr Ali Bacher Topic: Leadership lessons learnt in my life.

CURIOSITA SESSIONS HOSTED BY DA VINCI IN 2015


APRIL 2015

PhD Student: Reginah Makokoropo Topic: Strategies for customer engagement in Retail banks: An Absa Group Ltd Case Study Guest speaker: Edzai Conilias Zvobwo Topic: Why the fuss about maths?

26 MAY 2015

PhD student: Gavin Mageni Topic: Entrepreneurial Ecosystems: A case for accelerated new business growth and development reform in South Africa.

Guest Speaker: William Mzimba Topic: Management of Innovation

30 JUNE 2015

PhD student: Aiden Choles Topic: Using a participatory narrative approach to foster healthier and rehumanised organisational worlds

Guest speaker: Dr. Ralph Dominick Topic: Management of Technology


2014 -2015 41

28 JULY 2015

PhD student: Joseph Molapisi Topic: University-Industry interaction in South Africa’s National System of Innovation: A framework for enhancing its effectiveness

Guest Speaker: Franklin Pieterse Topic: The Business of Waste

25 AUGUST 2015

PhD Student: Dan Ellappa Topic: The Influence of Managerial Leaders in Establishing High Performance Organisations: A Socio-economic Perspective from the Developing World

Guest Speaker: Edward Chr Kieswetter Topic: A Leadership Perspective: Linear Thinking in an Exponential World”

29 SEPTEMBER 2015

PhD Student: Aslam Ismail Topic: The Influence of Transformation on Consumer Behaviour: A South African Typology

Guest Speaker: Mitch Marescia Topic: Managerial Leadership in the Insurance Industry


27 OCTOBER 2015

PhD Student: Pieter Du Toit Topic: Leadership thinking and operational risk management: A holistic model based on aviation (air traffic) perspectives

Guest Speaker: Robert C.H. Garbett Topic: Business and Love

24 NOVEMBER 2015

Speaker: Prof Benjamin AndersonTopic: Reflection on Post-Graduate Studies at Da Vinci.

Guest Speaker: Lou CoetzerTopic: Towards Synergy


2014 -2015 43

Da Vinci House16 Park AvenueModderfonteinJohannesburgSouth AfricaT: +27 11 608 1331F: +27 11 608 1332I: www.davinci.ac.zaE: [email protected]

The Da Vinci Institute for Technology Management (Pty) Ltd

Registered with the Department of Education as a private higher education institution under the Higher Education Act, 1997. Registration No. 2004/HE07/003

RESEARCH REPORT 2015

Documents

RESEARCH REPORT 2015 - Da Vinci Institute8 DA VINCI RESEARCH REPORT 5 RESEARCH POSITIONING AT DA VINCI Research at Da Vinci focusses on assisting students to realize their own core