RESEARCH FINDINGS · 8/10/2020 · Page 6 Top Takeaways •Driven by younger travelers, excitement for near-term travel and openness to travel inspiration returned to levels last

RESEARCH FINDINGSAugust 10, 2020

TABLE OF

CONTENTS

Project Overview 3

Top Takeaways 5

Current Feelings About the Coronavirus & Travel 8

The Pandemic’s Impact on Travel 26

Travel Discounts 39

Conventions & Conferences 45

Opinions on Travel & the Coronavirus 50

Coronavirus Travel Sentiment Index 66

Data Tables 78

Page 3

Project Overview

The goal of this research is to understand and track the widespread disruption and damage to the travel and

tourism industry caused by the coronavirus. To do so, Destination Analysts, Inc. has launched a weekly tracking

survey of adult American travelers. The results of the 22nd wave of this project are presented in this report.

The survey is being conducted weekly to track traveler sentiment and generate insight into when tourism

businesses can expect demand to return.

The survey questionnaire used here is multifaceted and asks a representative sample of adult American

travelers to report their experiences and feelings around the current pandemic situation. We expect the value

of this survey to increase as additional waves of the project are completed and we can see emerging trends.

For now, we present this data primarily on topline with our additional observations included.

The 22nd wave of this survey was collected from August 7th to August 9th , from a demographically

representative sample of adult American travelers in each of four U.S. regions. Travelers are defined as

adults having taken at least one trip (50-miles or more from home) in the past two years. In total, 1,201 fully

completed surveys were collected, suggesting the topline results presented here have a confidence interval of

+/- 2.8%.

This report is made available for use by clients of Destination Analysts, Inc. Reproduction or distribution of the report in whole or part, without written permission is prohibited.

Page 4

Project Overview

Data weighting. The survey sampling plan used in this project collected approximately 300

fully-completed surveys in each of the four regions shown in the map below. The overall

results presented in this report are weighted to reflect the actual populations of the regions.

Moving forward. The COVID-19 situation is rapidly evolving, and its impact on the travel

industry is far from clear. As a result, Destination Analysts plans to conduct this survey

weekly into the foreseeable future. Weekly reports have been, or will be, made on the

following schedule at right.

Map of U.S. Showing Survey Regions

Data collection Report release

Wave #1 March 13-15 March 16



Wave #4 April 3-5 April 6




Wave #8 May 1-3 May 4




Wave #12 May 29-31 June 1

Wave #13 June 5-7 June 8




Wave #17 July 3-5 July 6




Wave #21 July 31-Aug 2 August 3

Wave #22 Aug 7-9 August 10

Wave #23 August 14-16 August 17

Page 5

Top Takeaways

The following are the top takeaways that emerged from Wave 22 of this weekly consumer traveler

sentiment tracking study.

• This week, over half of Americans say they continue to feel that the pandemic will worsen in the US

in the next month and concerns about health and financial safety remain elevated. Thus, Americans

of all ages continue to say staying safe from infection is their top lifestyle priority over the next

half-year. However, compared to two months ago, younger travelers are now further prioritizing

many psycho-emotional needs like escaping stress and relaxation, while Baby Boomers are placing

less emphasis on these.

• Travel is well-positioned as a wellness activity in the American psyche. Nearly 6-in-10 American

travelers (57.3%) agree that planning a vacation for some time in the next 6 months would bring

them happiness.

Page 6

Top Takeaways

• Driven by younger travelers, excitement for near-term travel and openness to travel inspiration

returned to levels last seen in early June, and there was a small increase in travel readiness this

week. The overall perception of the safety of travel activities improved slightly, as well.

• Compared to how they felt in April, Americans are now less likely to agree that the types of travel

destinations they choose will change after the pandemic, and less likely to say they will avoid many

types of experiences, like air travel, specific foreign destinations and the areas hardest hit by the

coronavirus.

• Nevertheless, outdoor experience-driven places like Colorado, Alaska and Montana have joined

the usual suspects like Florida, Las Vegas, California and New York as some of the most popular

destinations Americans are saying they most want to visit in the next year. These destinations have

edged several urban destinations out of the top spots on the destination Hot List.

Page 7

Top Takeaways

• While Americans have a complicated relationship with travel discounts right now due to the

pandemic’s impact on safety perceptions, when asked about several types of discounts

Americans say they find airline, hotel and restaurant discounts most appealing.

• This week, 14.1 percent of American travelers report having at least tentative plans to travel

to a convention, conference or other group meeting between now and 2021. About 60 percent

of these travelers report that this travel will take place this year, while the remaining 40

percent say it will be in 2021.

• Compared to how they felt in May, convention travelers’ trust in their fellow attendees to

behave in a way that minimizes the spread of COVID-19 has lessened slightly. In total, 57.9

percent of convention travelers say they at least “somewhat” trust their fellow attendees, down

from 60.7 percent in May.

Section I:

Current Feelings about the

Coronavirus and Travel

Page 9

4.6%

2.7% 3.9%

3.2% 2.8%

10.1% 10.9%

13.8%

17.0%

9.2%

21.7%

0%

10%

20%

30%

40%

0 - Not atall

concerned

1 2 3 4 5 - Neutral – Neither

Concerned nor

unconcerned

6 7 8 9 10 -Extremelyconcerned

Personal Health Concerns

Question: Thinking about the

current coronavirus situation,

in general, HOW CONCERNED

ARE YOU PERSONALLY about

contracting the virus? (Please

answer using the scale below)

(Base: Wave 22 data. All respondents,

1,201 completed surveys. Data collected

Aug 7-9, 2020)

72.6%71.6%

last

week

Page 10

Personal Health Concerns

Question: Thinking about the current coronavirus situation, in general, HOW CONCERNED ARE YOU PERSONALLY about contracting

the virus? (Please answer using the scale below)

(Base: Waves 1-22. All respondents, 1,201, 1,200, 1,201, 1,216, 1,263, 1,238, 1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365, 1,213, 1,200, 1,206,

1,224 and 1,201 completed surveys. Data collected March 13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17, 22-24, 29-31, June 5-7, 12-14, 19-21, 26-28,

July 3-5, 10-12, 17-19, 24-26, July 31-Aug 2 and Aug 7-9, 2020)

62.8%

71.6%

75.6%74.4% 74.0% 72.9%

70.4%72.6% 71.9%

70.6% 69.8% 69.7%67.3% 68.2%

69.7%71.3% 72.1%

75.3%72.5%

73.9%71.6% 72.6%

21.3%

14.7%12.5%

14.2% 13.4%

16.5% 16.1% 16.3% 17.3% 17.4%19.9% 19.7% 19.3%

22.4%

18.9%16.4% 16.4% 16.7% 15.7% 16.6%

18.3% 17.3%

0%

10%

20%

30%

40%

50%

60%

70%

80%

March13-15

March20-22

March27-29

April3-5

April10-12

April17-19

April24-26

May1-3

May8-10

May15-17

May22-24

May29-31

June5-7

June12-14

June19-21

June26-28

July3-5

July10-12

July17-19

July24-26

Jly 31-Aug 2

Aug7-9

Concerned (6-10) Not concerned (0-4)

Page 11

Health Concerns (Family & Friends)


current coronavirus situation, in

general, how concerned are you

about your FRIENDS OR FAMILY

contracting the virus? (Please




Aug 7-9, 2020)

4.0%

1.8% 2.1% 3.1%

2.2%

9.8% 9.5%

11.6%

18.1%

11.2%

26.7%

0%

10%

20%

30%

40%

0 - Not atall

concerned


Concerned nor

unconcerned


77.1%76.5%

last

week

Page 12

Health Concerns (Family & Friends)

Question: Thinking about the current coronavirus situation, in general, how concerned are you about your FRIENDS OR FAMILY

contracting the virus? (Please answer using the scale below)

70.8%

79.7%81.8%

83.4%81.8%

79.3% 78.8%77.3%

75.0%77.2%

74.4% 74.7%71.4%

73.1%74.9%

77.2%74.9%

79.9%77.5% 78.6%

76.5% 77.1%

17.1%

8.7% 8.7% 8.1%9.7%

11.7% 10.9%13.6% 14.5% 14.4% 14.8% 15.8%

17.1% 17.5%14.9% 13.7% 14.1%

12.6% 12.6% 13.3% 14.5%13.1%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

March13-15

March20-22

March27-29

April3-5

April10-12

April17-19

April24-26

May1-3

May8-10

May15-17

May22-24

May29-31

June5-7

June12-14

June19-21

June26-28

July3-5

July10-12

July17-19

July24-26

Jly 31-Aug 2

Aug7-9

Concerned (6-10) Unconcerned (0-4)

(Base: Waves 1-22. All respondents, 1,201, 1,200, 1,201, 1,216, 1,263, 1,238, 1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365, 1,213, 1,200, 1,206,

1,224 and 1,201 completed surveys. Data collected March 13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17, 22-24, 29-31, June 5-7, 12-14, 19-21, 26-28,

July 3-5, 10-12, 17-19, 24-26, July 31-Aug 2 and Aug 7-9, 2020)

Page 13

8.1%

3.5% 4.2% 4.2%

3.2%

20.2%

8.4%

10.2%

12.8%

7.5%

17.7%

0%

10%

20%

30%

40%

0 - Not at allconcerned

1 2 3 4 5 - Neutral –Neither

Concerned nor

unconcerned


Concerns About Personal Finances



how concerned are you about the

impact it may have on your

PERSONAL FINANCES? (Please




Aug 7-9, 2020)

56.7%58.5%

last

week

Page 14

Concerns About Personal Finances

Question: Thinking about the current coronavirus situation, how concerned are you about the impact it may have on your PERSONAL

FINANCES? (Please answer using the scale below)

62.0%

70.2%68.3%

71.1% 71.9%

67.6%70.0%

66.5%64.6% 64.5% 63.8%

61.7%

56.0%

59.1%56.5%

60.1%58.3%

59.9% 58.8%57.1%

58.5%56.7%

21.9%

13.0%15.9%

14.6% 14.4%

18.6%15.8%

18.0%19.6% 18.4% 18.8%

23.0%25.5%

24.0%26.0%

22.7%24.6%

20.9%

24.3%22.4%

24.3% 23.2%

0%

10%

20%

30%

40%

50%

60%

70%

80%

March13-15

March20-22

March27-29

April3-5

April10-12

April17-19

April24-26

May1-3

May8-10

May15-17

May22-24

May29-31

June5-7

June12-14

June19-21

June26-28

July3-5

July10-12

July17-19

July24-26

Jly 31-Aug 2

Aug7-9


(Base: Waves 1-22. All respondents, 1,201, 1,200, 1,201, 1,216, 1,263, 1,238, 1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365, 1,213, 1,200, 1,206, 1,224 and

1,201 completed surveys. Data collected March 13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17, 22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19,

24-26, July 31-Aug 2 and Aug 7-9, 2020)

Page 15

1.5% 0.1% 0.6%

1.8% 1.9%

8.8%

7.1%

14.8%

20.1%

12.1%

31.1%

0%

10%

20%

30%

40%

0 - Not atall

concerned


Concerned nor

unconcerned


Concerns About National Economy



how concerned are you about the

impact it may have on the

NATIONAL ECONOMY?



Aug 7-9, 2020)

85.2% 85.0%

last week

Page 16

Concerns About National Economy

Question: Thinking about the current coronavirus situation, how concerned are you about the impact it may have on the NATIONAL

ECONOMY?

80.8%

87.5%85.5%

88.4% 87.5% 88.3% 87.4% 87.2%84.3% 85.6%

83.4%84.9%

82.0%84.2% 83.9% 85.4% 84.4% 85.8% 85.7% 85.1% 85.0% 85.2%

7.9%4.4% 6.0%

3.5%6.1% 5.4% 5.3% 5.0%

7.3% 6.8% 5.7% 6.9%8.8%

7.1% 6.8% 6.5% 6.4% 5.5% 5.6% 6.4% 6.4% 5.9%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

March13-15

March20-22

March27-29

April3-5

April10-12

April17-19

April24-26

May1-3

May8-10

May15-17

May22-24

May29-31

June5-7

June12-14

June19-21

June26-28

July3-5

July10-12

July17-19

July24-26

Jly 31-Aug 2

Aug7-9


(Base: Waves 1-22. All respondents, 1,201, 1,200, 1,201, 1,216, 1,263, 1,238, 1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365, 1,213, 1,200, 1,206, 1,224 and

1,201 completed surveys. Data collected March 13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17, 22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19,

24-26, July 31-Aug 2 and Aug 7-9, 2020)

Page 17

20.7%

20.9%

31.4%

31.8%

44.9%

49.4%

51.2%

54.6%

59.6%

60.0%

62.9%

65.3%

68.3%

69.2%

69.5%

71.4%

73.3%

73.9%

75.0%

76.0%

77.2%

80.8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Non-team outdoor recreation (biking, hiking, etc.)

Taking a road trip

Visiting friends and relatives

Going shopping

Staying in a hotel

Dining in a restaurant

Staying in an Airbnb or home rental

Visiting an amuse. park, zoo, parks or outdoor attractions

Visiting a museum, aquarium, indoor attraction

Traveling for business reasons

Traveling in a taxi/Uber/Lyft

Traveling on a commercial airline

Sporting events - Small venue

Traveling outside the United States

Train travel (intercity travel - e.g., AMTRAK)

Go to a casino

Attending a performance

Attending a conference or convention

Sporting events - Large venue

Traveling by bus or motor coach on a group tour

Intercity bus travel

Traveling on a cruise line

Perceived Safety of Travel Activities (Wave 22)

Question: At this

moment, how safe would

you feel doing each type

of travel activity?

(Base: Wave 22 data. All

respondents, 1,201 completed surveys.

Data collected Aug 7-9, 2020)

Top 2-Box Score: Percent Selecting Each as

“Somewhat Unsafe” or “Very Unsafe”

Page 18

40%

45%

50%

55%

60%

65%

70%

75%

Perceived Safety of Travel Activities (Waves 1-22 Comparison)

Question: At this

moment, how safe would

you feel doing each type

of travel activity?

% Somewhat unsafe or Very unsafe (AVERAGE SCORE FOR ALL ACTIVITES TESTED)

(Base: Waves 1-22. All respondents, 1,201,

1,200, 1,201, 1,216, 1,263, 1,238,

1,208, 1,204, 1,200, 1,212, 1,223,

1,257, 1,214, 1,214, 1,205, 1,231,

1,365, 1,213, 1,200, 1,206, 1,224 and


March 13-15, 20-22, 27-29, April 3-5,

10-12, 17-19, 24-26, May 1-3, 8-10, 15-

17, 22-24, 29-31, June 5-7, 12-14, 19-

21, 26-28, July 3-5, 10-12, 17-19, 24-

26, July 31-Aug 2 and Aug 7-9, 2020)

Increasing

Safety

Concerns

Decreasing

Safety

Concerns

Relapse to

Increasing

Safety

Concerns

Page 19

3.0%

13.1%

28.2%

40.5%

15.1%

0% 10% 20% 30% 40% 50%

Get much better

Get better

Neither worsen nor getbetter

Get worse

Get much worse

Expectations for the Coronavirus Outbreak

Question: In the NEXT

MONTH, how (if at all) do you

expect the severity of

the coronavirus situation in the

United States to change? (Select

one)

In the next month the coronavirus

situation will ________

(Base: Wave 22 data. All respondents, 1,201 completed

surveys. Data collected Aug 7-9, 2020)

55.6%

53.7%

last

week

16.2%

16.0%

last week

Page 20

0%

10%

20%

30%

40%

50%

60%

70%

80%

Expectations for the Coronavirus Outbreak

Question: In the NEXT

MONTH, how (if at all) do you

expect the severity of

the coronavirus situation in the

United States to change?

In the next month the coronavirus

situation will ________

(Base: Waves 1-22. All respondents, 1,201, 1,200, 1,201,

1,216, 1,263, 1,238, 1,208, 1,204, 1,200, 1,212, 1,223,

1,257, 1,214, 1,214, 1,205, 1,231, 1,365, 1,213, 1,200,

1,206, 1,224 and 1,201 completed surveys. Data collected

March 13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-

26, May 1-3, 8-10, 15-17, 22-24, 29-31, June 5-7, 12-

14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26, July 31-

Aug 2 and Aug 7-9, 2020)

“Worse” or

“Much worse”

“Better” or

“Much better”

Page 21

16.3%

2.9%

3.5%

4.3%

2.7%

19.2%

6.8%

11.7%

12.1%

6.1%

14.4%

0% 5% 10% 15% 20% 25%

0 - Not at all excited

1

2

3

4

5 - Neutral – Neither excited nor unexcited

6

7

8

9

10 - Extremely excited

Excitement to Travel Now

Question: Imagine that a good friend (or

close family member) asks you to take a

weekend getaway with them sometime in

the next month.

How excited would you be to go? (Assume

the getaway is to a place you want to visit)



51.1%

44.5%

last

week

Page 22

15.9%

2.3%

4.3%

5.3%

2.9%

21.3%

8.1%

9.0%

11.7%

7.1%

12.1%

0% 5% 10% 15% 20% 25%

0 - Not at all excited

1

2

3

4

5 - Neutral – Neither excited nor unexcited

6

7

8

9

10 - Extremely excited

Openness to Travel Information

Question: At this moment, how excited

are you in learning about new, exciting

travel experiences or destinations to visit?



48.0%

42.3%

last

week

Page 23

Most Talked About Coronavirus Hotspots

Question: What are the THREE (3) U.S. travel

destinations (if any) that have been most

talked about as places with coronavirus

issues? (OPEN-ENDED QUESTION)



0.9%

1.3%

1.5%

2.0%

2.4%

2.5%

2.6%

2.6%

2.8%

3.2%

4.6%

4.7%

5.2%

6.9%

14.3%

32.9%

45.1%

51.4%

67.7%

0% 20% 40% 60% 80%

Nevada

San Francisco

Orlando

Hawaii

Seattle

New Jersey

South Carolina

New Orleans

Chicago

Washington

Las Vegas

Georgia

Miami

Los Angeles

Arizona

Texas

California

New York

Florida

Page 24

Most Talked About Coronavirus Hotspots

Question: What are the THREE (3) U.S.

travel destinations (if any) that have

been most talked about as places

with coronavirus issues? (OPEN-

ENDED QUESTION)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Florida New York California Texas Arizona

(Base: Waves 1-22. All respondents, 1,201, 1,200, 1,201,

1,216, 1,263, 1,238, 1,208, 1,204, 1,200, 1,212,

1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365,

1,213, 1,200, 1,206, 1,224 and 1,201 completed surveys.

Data collected March 13-15, 20-22, 27-29, April 3-5, 10-

12, 17-19, 24-26, May 1-3, 8-10, 15-17, 22-24, 29-31,

June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19,

24-26, July 31-Aug 2 and Aug 7-9, 2020)

Page 25

Impact of Coronavirus Issues on Future Intent to Visit

Question: When the coronavirus

situation is over, will you be less

likely to visit any of these

destinations because of their current

Coronavirus-related issues?



Yes, 30.9%

No, 42.4%

I don’t know,

26.7%

Section II:

The Pandemic’s

Impact on Travel

Page 27

Yes, 78.4%

No, 19.9%

I don't know, 1.7%

Impact of the Coronavirus on Travel

Question: Has the current coronavirus situation

affected your travel in any way? (Please consider all

your travel--leisure, business, group meeting, etc.)

(Base: Waves 1-22. All respondents, 1,201, 1,200, 1,201, 1,216, 1,263, 1,238, 1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365, 1,213, 1,200, 1,206, 1,224 and 1,201

completed surveys. Data collected March 13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17, 22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26,

July 31-Aug 2 and Aug 7-9, 2020)

Historical data

44.3%

64.3%

66.1%

72.8%

72.8%

75.3%

75.9%

75.7%

74.1%

70.7%

68.5%

79.3%

75.1%

77.5%

78.4%

78.2%

76.6%

78.0%

77.4%

77.5%

75.9%

78.4%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Page 28

How the Coronavirus has Impacted Travel

Question: How has the coronavirus

situation affected your travel? (Select all

that apply)

Due to the coronavirus situation, I

have_____________.

(Base: Wave 22. Respondents whose travel was

impacted by the coronavirus, 952 completed surveys.


5.3%

11.6%

12.5%

15.7%

52.7%

72.8%

0% 20% 40% 60% 80%

Shortened the length of a trip(s)

Changed my activities on a trip(s)

Changed the mode oftransportation used

Changed destinations I would visit

Postponed a trip(s)

Canceled a trip(s)

Page 29

Why the Coronavirus is Impacting Travel

Question: Which of the following

are reasons the coronavirus

situation has changed your travels?

(Base: Wave 22. Respondents whose travel was

impacted by the coronavirus, 949 completed


10.3%

18.1%

25.7%

35.5%

38.7%

39.9%

40.7%

56.1%

59.7%

70.5%

0% 20% 40% 60% 80%

Business restrictions/employer-mandatedrestrictions

Concerns about coronavirus situationimpacting my personal finances

Cancellations outside my control (events,meetings, conferences, festivals, etc.)

Government travel restrictions

Cancellations outside my control (airlineflights, cruise trips, tours, etc.)

Potential to have my travel experienceslimited/ruined by the situation

Potential to get stuck somewhere (unable toget home on schedule)

Concerns about my loved ones’ safety

Concerns about contracting the virus andpassing it on to others

Concerns about my safety

Page 30

54.6%

30.8%

6.2%

3.6%

2.3%

2.5%

0% 10% 20% 30% 40% 50% 60%

1

2

3

4

5

6 or more

36.5%

32.3%

14.5%

9.1%

4.8%

2.9%

0% 10% 20% 30% 40%

1

2

3

4

5

6 or more

Question: How many trips did you postpone?

Trips Cancelled/Postponed

Question: How many trips did you cancel?

(Base: Wave 22 data. Respondents cancelling/postponing a trip, 688/501completed surveys. Data collected Aug 7-9, 2020)

Avg. # trips cancelled = 2.3

Wave 22 (Aug 7-9) Wave 22 (Aug 7-9)

Avg. # trips cancelled = 1.8

Page 31

Month of Trip Cancellation

Question: The trip(s) you CANCELED

would have taken place in which

months? (Select all that apply)

(Base: Wave 22 data. Respondents cancelling

a trip, 687 completed surveys. Data collected

Aug 7-9, 2020)

1.6%

4.0%

4.7%

9.8%

13.0%

25.0%

32.4%

32.7%

30.0%

32.7%

25.4%

1.9%

1.4%

0% 5% 10% 15% 20% 25% 30% 35%

Sometime in 2021

December

November

October

September

August

July

June

May

April

March

February

January

Page 32

Month of Trip Cancellation

Question: The trip(s) you CANCELED would have taken place in which months? (Select all that apply)

(Base: Waves 1-22. Cancelling trips, 292, 477, 506, 580, 623, 643, 582, 640, 605, 582, 554, 651, 616, 645, 640, 665, 728, 675, 672, 664 and 687 completed surveys. Data collected March 13-15, 20-22, 27-29,

April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17, 22-24, 29-31, June 7-9, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26, July 31-Aug 2 and Aug 7-9, 2020)

0%

5%

10%

15%

20%

25%

30%

August September October November December Sometime in 2021

March 13-15 March 20-22 March 27-29 April 3-5 April 10-12 April 17-19 April 24-26 May 1-3

May 8-10 May 15-17 May 22-24 May 29-31 June 5-7 June 12-14 June 19-21 June 26-28

July 3-5 July 10-12 July 17-19 July 24-26 July 31-Aug 2 Aug 7-9

Page 33

Yes, 72.5%

No, 21.5%

I don't know,

6.0%

Did Traveler Get Full Refunds?

Question: Did you get full refunds for any reservations

you canceled? (Select one)

(Base: Wave 22 data. Respondents cancelling a trip, 687 completed


Historical data

56.1%

60.9% 63.7%

64.9%

66.0%

68.0%

65.6%

66.0%

69.6%

65.3% 70.9%

69.4%

72.5%

70.9%

71.5%

73.5%

69.9%

68.6%

74.9%

68.8%

73.3%

72.5%

0%

20%

40%

60%

80%

100%

Page 34

10.5%

15.1%

19.5%17.9%

18.3%

46.5%

0%

10%

20%

30%

40%

50%

60%

August September October November December I have no plans to travel in2020

March 13-15 March 20-22 March 27-29 April 3-5 April 10-12 April 17-19 April 24-26 May 1-3

May 8-10 May 15-17 May 22-24 May 29-31 June 5-7 June 12-14 June 19-21 June 26-28

July 3-5 July 10-12 July 17-19 July 24-26 July 31-Aug 2 Aug 7-9

(Base: Waves 1-22. All respondents, 1,201, 1,200, 1,201, 1,216, 1,263, 1,238, 1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365, 1,213, 1,200, 1,206, 1,224 and 1,201 completed surveys.

Data collected March 13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17, 22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26, July 31-Aug 2 and Aug 7-9, 2020)

Upcoming Travel Plans

Question: Even if only tentatively scheduled, in which months of this year do you currently plan to take any leisure trips?

Page 35

13.9% 13.9%

9.6% 9.4%

6.9%

5.1%

2.6%

4.4% 3.9%

19.2%

4.4%

6.9%

3.3%4.5%

6.0%

4.9%6.2% 6.1%

4.9% 5.6% 5.1%

32.8%

10.5% 10.1%

0%

10%

20%

30%

40%

August September October November December January 2021 February 2021 March 2021 April 2021 Sometime laterin 2021 (May-

December)

Sometime in2022 or later

Never - I don't orwon't take aroad/air trip

Road trip Commercial airline

Road & Air Trips Expected

(Base: Wave 22 data. All respondents, 1,201 completed surveys. Data collected Aug 7-9, 2020)

Question: In what month do you expect you will take your

NEXT ROAD TRIP (Traveling in a personal automobile)?

Average road trip length = 339 miles

Average air trip length = 1,075 miles

Question: In what month do you expect you will take

your NEXT TRIP on a commercial airline?

Page 36

Expectations to Change Travel Destinations After the Pandemic

Question: When the coronavirus

situation is resolved, do you expect that

you will change the types of travel

destinations you choose to visit?

(Please think about changes you might

make in the SIX (6) MONTH period after

the coronavirus situation is resolved)

(Base: Waves 3-7 and 22, All respondents, 1,201, 1,216, 1,263,

1,238, 1,208, 1,201 completed surveys. Data collected March

27-29, April 3-5, 10-12, 17-19, 24-26 and Aug 7-9, 2020)

29.0% 30.5%

39.3%

36.2%

30.7%

32.9%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

March 27-29 April 3-5 April 10-12 April 17-19 April 24-26 August 7-9

(% Saying Yes)

Page 37

Impact of the Pandemic on Travel Behaviors

Question: Do you expect that you will

avoid any of the following in the SIX (6)

MONTH period immediately after the

coronavirus situation is resolved?

(Select all that would complete the

following sentence for you)

I will most likely avoid

___________________.

(Base: Wave 22. All respondents, 1,201 completed

surveys. Data collected Aug 7-9, 2020) 14.3%

13.9%

21.8%

23.3%

26.6%

28.4%

34.3%

35.4%

36.7%

41.2%

49.0%

50.2%

0% 10% 20% 30% 40% 50% 60%

NONE OF THESE

All travel. Period.

Cities and urban areas

Specific US destinations

Destinations that were slow to putsocial distancing measures into place

Air travel

Specific foreign destinations

Attending conferences or conventions

The areas hardest hit by coronavirus

Places with sanitary or hygiene issues

Crowded destinations

Cruises

Page 38

Lifestyle Priorities

Question: Tell us about your lifestyle

priorities in the next six months.

However you personally define each,

use the scale provided to indicate how

you will prioritize these in the next SIX

(6) MONTHS.

(Base: Wave 22. All respondents, 1,201 completed


25.0%

26.3%

28.4%

28.5%

33.8%

31.4%

30.3%

33.7%

36.0%

41.8%

37.4%

38.9%

30.0%

10.5%

12.2%

13.9%

16.9%

13.3%

15.9%

21.2%

21.2%

22.4%

23.2%

31.3%

30.1%

48.1%

0% 20% 40% 60% 80% 100%

Learning/education

Have new experiences

Connect with nature

Healing and recovery

Escape from boredom

Connecting with others

Making money

Physical fitness

Escape from stress

Relaxation

Emotional well-being

Finding joy or happiness

Staying safe from infection

High priority Essential priority

Section III:

Travel Discounts

Page 40

Discounts and Price Cuts

How much do you agree with the following statement?

Statement: The coronavirus has led many travel providers to cut their prices. These discounts and price cuts (airline, hotel, etc.) make me more

interested in traveling in the NEXT THREE (3) MONTHS.

(Base: Waves 1-22. All respondents, 1,201, 1,200, 1,201, 1,216, 1,263, 1,238,

1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365,

1,213, 1,200, 1,206, 1,224 and 1,201 completed surveys. Data collected March

13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17,

22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26,


Historical data

Strongly agree,

12.5%

Agree,

25.4%

Neutral (neither agree nor disagree),

30.1%

Disagree,

17.0% Strongly disagree,

15.0%

38.4%

31.6%32.4%

33.7%32.9%

37.3%

34.7%35.6%

35.0%

32.9%32.4%

37.4%

39.3%

35.6%

37.1%

34.6%33.8%

31.3%

28.4%

32.9%

31.6%

37.9%

33.7%

39.3%39.2%38.8%

37.9%

32.6%

33.8%35.4%

36.2%

37.6%38.3%

33.3%

31.6%

36.1%

35.8%

37.9% 38.0%

40.6%41.3%

38.1%

41.7%

32.1%

20%

25%

30%

35%

40%

45%

Agree or Strongly agree Disagree of Strongly disagree

Page 41

Travelers Not Interested in Discounts: Impact of the Pandemic on Interest in Discounts

(Base: Wave 22. Respondents who do not find

discounts interesting in the next 3 months, 391

completed surveys. Data collected Aug 7-9, 2020)

5.2%

10.0%

14.4%

27.2%

43.2%

0% 10% 20% 30% 40% 50%

Disagree

Strongly disagree

Neutral (neither agree nordisagree)

Agree

Strongly agree

70.5%

Statement Agreement

Statement: Because of the Coronavirus

situation, no discount or price cut

(however large) would make me more

interested in traveling in the NEXT

THREE (3) MONTHS.

Page 42

Types of Travel Discounts Used

Question: In the PAST TWO (2) YEARS,

which of the following types of

discounts have you used while

traveling? (Select all that apply)

(Base: Wave 22 data. All respondents, 1,201


10.9%

13.4%

17.4%

19.9%

24.8%

31.7%

39.6%

50.3%

0% 10% 20% 30% 40% 50% 60%

Tour package discounts

Cruise discounts

Package offers (some combination oftravel products above)

Attractions ticket discounts

Rental car discounts

Restaurant discounts

Airline discounts

Hotel discounts

Page 43

Highest Value Travel Discounts

Question: Which ONE TYPE OF

DISCOUNT would you generally say

offers the highest value? (Select one)



16.1%

3.0%

3.2%

4.9%

5.2%

6.2%

12.1%

20.1%

29.2%

0% 5% 10% 15% 20% 25% 30% 35%

I don't know





Cruise discounts

Package offers (some combination oftravel products above)

Hotel discounts

Airline discounts

Page 44

Appeal of Types of Travel Discounts

Question: In general, how appealing do

you find each of the following types of

discounts? (For each, use the scale to

fill in the blank)

This type of discount is generally

__________________



39.9%

46.7%

52.2%

53.7%

54.3%

68.8%

71.1%

73.8%

0% 20% 40% 60% 80%

Cruise discounts




Package offers (some combination oftravel products)


Hotel discounts

Airline discounts

Top 2-Box Score: Percent Selecting Each as

“Appealing” or “Extremely Appealing”

Section V:

Conventions & Conferences

Page 46

Trust in Meeting Attendees

Question: Suppose you were to attend a

conference or convention sometime in

the next year.

In general, how much would you trust

your fellow attendees to conduct

themselves appropriately, doing what

they can to protect other attendees from

exposure to the COVID-19 virus?

I trust my fellow attendees

___________________.


23.0%

33.7%

32.1%

11.1%

0% 10% 20% 30% 40%

Not at all

Very little

Somewhat

A great deal43.2%

54.1%

In July

Page 47

Trust in Organization Hosting the Event

Question: Suppose you were to attend a

conference or convention sometime in

the next year.

In general, how much would you trust

the organization hosting the conference

or convention to look out for your

health?

I would trust the hosting organization

___________________.


18.6%

29.5%

39.1%

12.8%

0% 10% 20% 30% 40% 50%

Not at all

Very little

Somewhat

A great deal51.9%

65.4%

In July

Page 48

Current Plans for Group Meeting Travel

Question: Do you currently have any

travel even tentatively planned for a

convention, conference or other group

meeting later this year (or in 2021)?



Yes, 14.1%

No, 85.9%

Page 49

Travelers with Group Meeting Travel Plans: Months of Group Meeting Travel

Question: In what months do you have

travel for a CONVENTION, CONFERENCE

OR GROUP MEETING planned?

(Base: Wave 22 data. Respondents planning a group

meeting trip later in 2020 or 2021, 156 completed


39.1%

13.3%

20.7%

24.3%

16.1%

14.1%

0% 10% 20% 30% 40% 50%

Sometime in 2021

December

November

October

September

August

Section V:

Opinions on Travel &

the Coronavirus

Page 51

Avoiding Travel Until the Crisis Blows Over


Statement: I’m planning to avoid all travel until the coronavirus situation blows over.


1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365,


13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17,

22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26,


Historical data

Strongly agree, 28.7%

Agree, 29.5%

Neutral (neither

agree nor disagree),

19.0%

Disagree, 15.3%

Strongly disagree,

7.4%

61.1%

78.0%

82.8%81.9%81.9%

77.8%73.8%

65.1%64.8%62.1%61.9%

59.3%

53.9%

47.8%47.3%49.4%

59.2%55.3%

62.1%58.5%59.0%58.3%

18.6%

7.2%4.9% 6.2% 6.5%

9.4% 10.1%

15.7%15.2%16.6%15.4%

21.2%

25.4%

30.0%31.2%28.8%

19.6%22.4%

17.8%

25.0%

20.8%22.7%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Agree or Strongly agree Disagree or Strongly disagree

Page 52

Expectations for Traveling in the Fall


Statement: I expect that I will be traveling in the Fall of 2020.


1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365, 1,213, 1,200, 1,206,

1,224 and 1,201 completed surveys. Data collected April 3-5, 10-12, 17-19, 24-26,

May 1-3, 8-10, 15-17, 22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5,

10-12, 17-19, 24-26, July 31-Aug 2 and Aug 7-9, 2020)

Historical data


Agree, 22.4%


22.6%

Disagree, 20.7%

Strongly disagree, 22.2%

53.1%51.3%51.2%

48.0%48.2%

42.3%41.8%

35.6%

44.0%

49.6%

46.0%45.0%

39.7%36.2%

35.7%34.2%

38.0%

29.9%

34.5%

16.4%

20.7%20.9%23.1%24.0%

30.3%29.8%31.2%

26.7%25.6%

28.1%28.2%

34.2%38.0%

39.3%41.4%

40.0%

46.6%

42.9%

0%

10%

20%

30%

40%

50%

60%


Page 53

Expectations for Fall Travel Season


1,365, 1,213, 1,200, 1,206, 1,224 and 1,201 completed surveys. Data collected,

May 22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26,



Statement: I expect the coronavirus situation will be resolved before Fall begins.

Historical data


Agree, 9.1%


13.1%

Disagree, 24.8%


25.7%23.2% 23.6%

20.6% 18.9%15.3% 15.7% 15.2% 15.7%

12.6% 12.7% 14.0%

50.6%52.8% 51.2%

58.7% 60.1%

64.9% 64.2%

69.5%

64.9%67.9% 69.4%

72.8%

0%

10%

20%

30%

40%

50%

60%

70%

80%


Page 54

Staycations as a Replacement for Vacations


Statement: Because of the coronavirus, I’ll probably take a staycation(s) this summer rather than a vacation(s).


1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365,


13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17,

22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26,


Historical data


Agree, 31.9%


24.7%

Disagree, 11.8%

Strongly disagree,

6.7%

41.3%

47.3%49.2%

52.8%55.2%

51.3%49.3%

51.0%

55.0%54.1%

57.6%

52.5%50.4%

51.9%52.7%

56.0%58.9%58.5%

55.8%56.0%57.2%56.9%

25.5%

16.8%16.5%15.5%14.4%

18.6%18.9%19.0%17.0%17.4%

14.5%

18.7%

22.8%20.7%19.8%

17.4%

13.1%

16.5%17.5%17.7%15.6%

18.4%

0%

10%

20%

30%

40%

50%

60%

70%


Page 55

Replacing Air Travel With Road Trips


Statement: Because of the coronavirus, I’ll probably be taking more road trips this year to avoid airline travel.


1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365,


13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17,

22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26,


Historical data


Agree, 31.1%

Neutral (neither


33.4%

Disagree, 11.4%

Strongly disagree,

8.5%

38.9%37.5%38.4%

39.5%

45.4%

40.1%

37.6%38.0%

42.0%

39.6%

43.9%43.3%44.2%44.1%43.1%43.2%43.9%

42.8%

37.6%

45.9%

38.6%

46.7%

22.5%

26.9%25.8%25.2%

22.0%23.5%

25.0%24.2%

20.6%22.1%

20.2%21.7%

23.0%21.3%21.1%

22.1%21.7%23.8%23.8%

18.4%

22.2%

19.9%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%


Page 56

Replacing Long-Haul Travel with Regional Trips


Statement: Because of the coronavirus, I’ll probably be taking more regional trips (near my home) and avoid long-haul travel (further

from home).


1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365,


13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17,

22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26,


Historical data


Agree, 36.6%

Neutral (neither


29.4%

Disagree, 10.6%

Strongly disagree,

5.8%

43.4%

46.3%47.7%47.2%47.8%

50.8%

47.4%48.8%

50.3%51.5%

52.8%50.8%

52.8%50.3%

51.7%52.4%53.1%51.1%

46.7%

54.6%

51.4%

54.2%

20.9%20.5%19.8%20.1%18.7%

17.4%17.7%17.2%16.1%15.5%16.2%15.9%

17.5%18.8%

17.5%17.4%17.3%19.3%

17.0%14.9%

16.8%16.4%

0%

10%

20%

30%

40%

50%

60%


Page 57

Avoiding Conventions & Conferences


Statement: I will be unlikely to attend any conferences or conventions until the coronavirus situation is resolved.


1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365,


13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17,

22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26,


Historical dataStrongly agree, 50.8%

Agree, 26.3%


15.6%

Disagree, 3.8%

Strongly disagree,

3.5%

66.8%

75.2%77.5%77.1%

79.7%76.7%

72.6%73.9%73.3%71.1%71.0%

73.1%

69.4%70.2%

74.5%73.3%76.1%

74.6%76.3%77.3%76.9%77.0%

9.3%6.5%

4.3% 4.7% 5.1% 6.1% 7.0%5.5%

8.7% 8.3% 7.7% 7.9%11.3%

8.5% 8.8% 7.8%5.6%

8.4%6.5% 5.7% 6.9% 7.3%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%


Page 58


1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365,


13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17,

22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26,


Avoiding International Travel


Statement: I will be unlikely to travel outside the United States until the coronavirus situation is resolved.

Historical data


Agree, 24.9%


11.8%Disagree,

4.8%

Strongly disagree,

3.3%

75.6%

82.1%82.1%81.9%81.4%81.0%77.8%78.2%

76.1%76.4%74.9%75.4%72.9%

74.7%75.8%78.2%78.8%

76.9%76.5%79.0%77.8%

80.2%

8.8%

4.8% 4.9% 6.3% 6.3% 5.9% 6.7% 6.8%8.9% 8.4% 9.4% 8.6% 9.8% 9.2% 9.1%

7.3% 7.6% 8.4% 7.6% 7.0% 7.2% 8.0%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%


Page 59

Comfort Enjoying Home Community


Statement: I still feel comfortable going out in my community to restaurants, local attractions and undertaking local activities.


1,208, 1,204, 1,200, 1,212, 1,223, 1,257, 1,214, 1,214, 1,205, 1,231, 1,365,


13-15, 20-22, 27-29, April 3-5, 10-12, 17-19, 24-26, May 1-3, 8-10, 15-17,

22-24, 29-31, June 5-7, 12-14, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26,


Historical data


Agree, 24.1%

Neutral (neither


24.2%

Disagree, 21.0%


50.8%

28.8%

22.3%

19.7%21.7%

28.4% 28.2%30.6%31.0%

32.2%32.8%34.5%

39.2%41.6%42.1%

36.7%36.6%34.2%34.6%

36.9%36.3%

38.5%

22.4%

49.0%

60.0%60.2%58.4%

49.2%46.7%

43.6%44.5%42.0%

40.3%39.7%

34.3%

33.5%34.7%

37.9%39.6%

41.6%39.1%38.8%38.7%

37.3%

0%

10%

20%

30%

40%

50%

60%

70%


Page 60

Travelers in Community are Unwanted


Statement: I do not want travelers coming to visit my community right now.

(Base: Waves 6-22. All respondents, 1,238, 1,208, 1,204, 1,200, 1,212, 1,223, 1,257,

1,214, 1,214, 1,205, 1,231, 1,365, 1,213, 1,200, 1,206, 1,224 and 1,201 completed

surveys. Data collected April 17-19 ,24-26, May 1-3, 8-10, 15-17, 22-24, 29-31, June

5-7, 12-14, 19-21, 26-28 , July 3-5, 10-12, 17-19, 24-26, July 31-Aug 2 and Aug 7-9,

2020)

Historical data


Agree, 31.2%

Neutral (neither


28.3%

Disagree, 10.0%

Strongly disagree,

4.5%

67.6%63.5%

60.4%63.6%

60.2% 60.7%

55.3% 53.7% 52.4%

56.8% 57.1%60.0% 59.3% 58.8% 59.7% 58.1% 57.2%

9.7% 10.2%13.0% 13.0%

15.5%13.1%

16.0% 16.4% 15.0% 15.5% 15.6%13.2%

15.3%13.6%

11.9%14.5% 14.5%

0%

10%

20%

30%

40%

50%

60%

70%

80%


Page 61

Won’t Travel Without Vaccine


Statement: I'm not traveling until there is a vaccine.

(Base: Waves 6-22. All respondents, 1,238, 1,208, 1,204, 1,200, 1,212, 1,223, 1,257,

1,214, 1,214, 1,205, 1,231, 1,365, 1,213, 1,200, 1,206, 1,224 and 1,201 completed

surveys. Data collected April 17-19 ,24-26, May 1-3, 8-10, 15-17, 22-24, 29-31, June

5-7, 12-14, 19-21, 26-28 , July 3-5, 10-12, 17-19, 24-26, July 31-Aug 2 and Aug 7-9,

2020)

Historical data


Agree, 22.3%

Neutral (neither


25.4%

Disagree, 18.7%


36.5%35.2%

29.8%

35.3%36.9% 36.9%

31.7% 31.8%

35.6%

37.0%38.3%

44.1%42.7%

44.2% 44.5% 45.3%

42.5%

33.1% 32.6%

37.6%

32.1%33.5%33.4%

36.7%

41.2%

36.1%

36.8%

34.1%

28.5%

29.9%

25.6%

31.4%

26.9%

32.1%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%


Page 62

Feelings About Seeing an Ad Promoting Tourism to Community

Question: How would you feel if you saw an advertisement today promoting your community as a place for tourists to come visit when it is

safe?

(Base: Waves 7-9, 12 and 16-22. All respondents, 1,198 1,199, 1,250, 1,203,

1,231, 1,365, 1,213, 1,200, 1,206, 1,224 and 1,201 completed surveys. Data

collected April 24-26, May 1-3, 8-10, 29-31, June 5-7, 26-28, July 3-5, 10-12,

17-19, 24-26, July 31-Aug 2 and Aug 7-9, 2020)

Historical data

Very happy, 12.4%

Happy, 20.5%

Neutral, 34.4%

Unhappy, 17.6%

Very unhappy, 15.1%

33.1%30.8% 31.2% 30.5%

32.3%

35.8%

27.5% 28.3% 27.6%28.5% 29.1%

32.9%

36.2% 36.4%37.8%

35.5%

32.4%

31.3%

38.5%

41.9%

36.6% 35.7%37.5%

32.7%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Happy or Very happy Unhappy or Very unhappy

Page 63

Travel State-of-Mind

Question: When it comes to getting back out and traveling again, which best describes your current state of mind? (Select one)

(Base: Waves 12-13 and 15-22. All respondents, 1,257, 1,214, 1,205, 1,231, 1,365,

1,213, 1,200, 1,206, 1,224 and 1,201 completed surveys. Data collected May 29-31, June

5-7, 19-21, 26-28, July 3-5, 10-12, 17-19, 24-26, July 31-Aug 2 and Aug 7-9, 2020)

Historical data

50.0%53.0%

50.4%

48.1%

43.9%

45.8%

43.4%

48.8%

45.4%

50.0%

50.0%

47.0%

49.6%

51.9%

56.1%54.2%

56.6%

51.2%

54.6%

50.0%

0%

10%

20%

30%

40%

50%

60%

Ready to travel Not ready to travel

28.3%

21.7%

27.7%

11.6%

10.6%

0% 10% 20% 30% 40%

I need a lot more time to beready to travel

I need a little more time to beready to travel

I'm ready to travel, but feelsome hesitation

I'm ready to travel, with nohesitations

I'm already traveling

Page 64

A Near-Term Vacation is Something to Look Forward to

How much do you agree with the following

statement?

Statement: Having a vacation scheduled in the

next six months would make me feel there is

something happy to look forward to.

(Base: All respondents, 1,201 completed surveys.



Agree, 34.3%

Neutral (neither agree nor

disagree), 21.8%

Disagree, 14.8%


56.7%

Page 65

Planning a Vacation in Next 6 Months Brings Happiness

How much do you agree with the following

statement?

Statement: Planning a vacation for sometime in

the next six months would bring me happiness.

(Base: All respondents, 1,201 completed surveys.



Agree, 31.5%

Neutral (neither agree nor

disagree), 21.6%

Disagree, 14.7%


58.7%

Coronavirus Travel Sentiment IndexMeasuring the Potential Influence of Travel Marketing

Highlights from the Week of August 10th

What is a Predictive Index?

Indexing is the practice of compiling data into one single metric.

A predictive index is a statistical measure of change in a representative group of data points. The predictive index is then compared to a standard base value in order to make data-driven predictions.

The goals are to identify:

• WHO are the traveler segments that appear receptive to travel marketing and

• WHEN will they be ready to travel

Predictive Index Formula

Concern for Personal Health

Concern for Personal Finances

Openness to Messaging

Excitement to Travel Now

*Normalized to a 100pt scale

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

0 1 - 25 26 - 50 51 - 75 76 - 100

High Travel

Not Ready to Travel Ready to TravelWaiting to

Travel

Neutral

Healthy Travel Outlook

0.0%

20.0%

40.0%

60.0%

80.0%

0 1 - 25 26 - 50 51 - 75 76 - 100

June 5-7 June 12-14 June 19-21 June 26-28 July 3-5

July 10-12 July 17-19 July 24-26 July 31-Aug 2 August 7-9

Waiting to Travel

Neutral

Not Ready to Travel Ready to Travel

Travel Outlook

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

90.0

100.0Total

Millennials or younger

Gen X

Boomer or older

WEST

MIDWEST

NORTHEAST

SOUTH

International Travelers

Air Travelers

Cruise Travelers

Leisure Travelers

VFR Travelers

Business Travelers

Convention Travelers

Female

Male

Affluent - Over $125K

$80K - $125K

Under $80K

City Travelers

Beach Travelers

US National Parks Travelers

Mountain Travelers

Dessert Travelers

Suburban area

Large city (urban area)

Rural area

Luxury Hotel

Non-Luxury Hotel

Peer-to-peer lodging

Campground or RV park

Waiting to Travel –Early Marketability

Not Ready to Travel

Re

ad

y to

Tra

vel

Airline Travelers

0.0

5.0

10.0

15.0

20.0

25.0

30.0

Air Travelers

0%

20%

40%

60%

Air Travelers

31

.5%

15

.4%

17

.1%

15

.9%

16

.1%

19

.8%

21

.9%

22

.7%

23

.8%

27

.2%

26

.5%

31

.7%

33

.0%

31

.9%

31

.4%

26

.0%

27

.5%

24

.6%

24

.7%

29

.2%

25

.4% 31

.5%

% Waiting to Travel - Early Marketability(Index Above 25)

Gender

0.0

5.0

10.0

15.0

20.0

25.0

30.0

Female Male

0%

20%

40%

60%

Female Male

29

.0%

17

.7%

14

.5%

12

.3%

15

.8%

17

.1%

19

.5%

21

.0%

23

.3%

23

.5%

24

.6% 3

3.4

%

28

.4%

29

.2%

28

.7%

25

.2%

25

.3%

24

.6%

24

.1% 29

.8%

23

.5% 30

.1%

33

.3%

13

.2%

18

.4%

18

.5%

19

.1%

21

.1%

22

.1%

26

.0%

25

.0%

27

.5%

25

.4% 31

.5%

36

.2%

31

.0%

32

.4%

27

.6%

28

.7%

24

.7%

23

.2%

26

.7%

26

.7%

30

.1%


Generation

0.0

5.0

10.0

15.0

20.0

25.0

30.0

Millennials or younger Gen X Boomer or older

0%

20%

40%

60%

Millennials or younger Gen X Boomer or older

30

.6%

18

.8%

22

.7%

18

.9%

20

.8%

17

.6%

20

.8%

23

.2%

23

.7%

27

.6%

23

.9% 3

1.9

%

31

.7%

29

.7%

29

.3%

24

.2%

26

.1%

23

.4%

22

.9% 3

0.0

%

23

.4%

28

.3%35

.0%

15

.0%

15

.8%

11

.6%

17

.0%

18

.6%

19

.5%

23

.8%

23

.4%

23

.8%

25

.5%

36

.0%

29

.4%

31

.3%

33

.3%

28

.9%

27

.3%

27

.7%

25

.8%

29

.0%

25

.4%

35

.6%

29

.5%

12

.3%

10

.8%

13

.9%

14

.0% 20

.4%

21

.2%

22

.7%

24

.7%

24

.6%

25

.4%

30

.7%

34

.4%

29

.5%

30

.0%

26

.6%

27

.7%

23

.8%

23

.1%

26

.3%

26

.2%

28

.8%


US Regions

0.0

5.0

10.0

15.0

20.0

25.0

30.0

WEST MIDWEST NORTHEAST SOUTH

0%

20%

40%

60%

WEST MIDWEST NORTHEAST SOUTH

35

.8%

12

.8% 17

.8%

14

.5%

16

.0%

15

.8% 21

.1%

24

.8%

24

.7%

24

.5%

23

.4% 3

0.4

%

27

.4% 32

.8%

24

.3%

27

.5%

24

.8%

25

.2%

25

.7%

24

.7%

25

.1%

28

.5%33

.2%

19

.6%

18

.8%

16

.6%

20

.2%

23

.1%

22

.6%

21

.8%

21

.7% 2

8.1

%

27

.8% 3

4.5

%

33

.4%

36

.2%

37

.3%

26

.3%

28

.0%

30

.8%

24

.4%

28

.9%

31

.4%

30

.4%

25

.9%

16

.7%

13

.0%

14

.2%

9.8

% 15

.6%

12

.8% 17

.8%

19

.1%

20

.7%

20

.7% 2

7.5

%

28

.4%

25

.1% 29

.8%

24

.2%

27

.3%

23

.6%

18

.9% 2

5.0

%

23

.5% 28

.2%

29

.9%

14

.2%

16

.2%

15

.4%

19

.9%

20

.2%

23

.1%

26

.2%

27

.2%

27

.0%

26

.1%

35

.1%

36

.0%

27

.0%

30

.8%

26

.4%

27

.7%

21

.3%

24

.4% 3

1.7

%

22

.2%

32

.1%


Residence Type

0.0

5.0

10.0

15.0

20.0

25.0

30.0

Suburban area Large city (urban area) Rural area

0%

20%

40%

60%

Suburban area Large city (urban area) Rural area

28

.9%

15

.4%

17

.4%

16

.0%

17

.2%

19

.3%

21

.9%

26

.2%

24

.8%

27

.2%

24

.8% 3

4.7

%

30

.1%

31

.5%

30

.2%

26

.7%

29

.4%

24

.6%

24

.9%

27

.0%

25

.4%

30

.9%

31

.5%

13

.8%

15

.7%

16

.0%

14

.9%

15

.9%

17

.1%

17

.9%

19

.1%

23

.3%

21

.6%

22

.5%

28

.6%

23

.4%

28

.3%

21

.7%

18

.3%

21

.5%

17

.1% 2

5.8

%

21

.7%

25

.1%

37

.8%

17

.9%

14

.9%

11

.0% 2

0.8

%

22

.2%

21

.4%

20

.3% 28

.6%

23

.0%

29

.1%

41

.5%

46

.7%

34

.6%

35

.0%

32

.3%

32

.6%

29

.6%

29

.6% 36

.6%

28

.3% 36

.0%


Lodging Preference

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

Luxury Hotel Non-Luxury Hotel

Peer-to-peer lodging Campground or RV park

0%

20%

40%

60%

Luxury Hotel Non-Luxury HotelPeer-to-peer lodging Campground or RV park

24

.6%

12

.3% 19

.4%

17

.1%

17

.5%

24

.4%

21

.0%

25

.4%

25

.0%

27

.8%

26

.9%

32

.3%

35

.7%

32

.3%

25

.2%

27

.9%

30

.0%

18

.7%

22

.5%

26

.6%

20

.7% 3

0.2

%

32

.4%

14

.2%

15

.9%

14

.2%

16

.7%

19

.1%

22

.0%

23

.3%

25

.4%

26

.6%

25

.8% 34

.1%

33

.6%

31

.7%

32

.0%

28

.1%

28

.3%

24

.7%

25

.5%

30

.0%

25

.1%

31

.4%40

.3%

15

.5%

11

.7%

15

.3%

19

.0%

23

.2%

28

.9%

24

.1%

23

.9%

27

.1%

29

.4%

33

.3% 41

.2%

36

.8%

36

.2%

33

.4%

32

.1%

28

.0%

29

.7%

34

.4%

27

.2% 3

6.6

%

39

.9%

17

.5%

11

.2%

15

.7% 23

.6%

20

.0% 3

1.2

%

29

.6%

28

.8%

28

.0%

25

.7%

43

.0%

36

.1%

50

.1%

35

.6%

33

.4%

30

.4%

35

.2%

34

.5%

32

.9%

38

.2% 45

.6%


Data Tables

Month-long subscribers: The following section will show you how to access these results in our online dashboard called Displayr. On the dashboard, you can segment results by:

• Generation (Millennials or younger, Gen X, Baby Boomers or older)• Geographic Region (West, Midwest, South and Northeast)• Demographics• And more

Single report purchasers: If you want access to the online dashboard which includes these benefits and more, please subscribe to the full month-long study. To inquire please reach out to [email protected].

HOW TO USE DISPLYR

Guidelines on viewing, segmenting and exporting data from the

dashboard.

NAVIGATING THE DASHBOARD:

Toggle between the report sections by clicking on the header(s) in this navigation pane

To view submenu data points in a particular section, click on the arrow to the left of the heading.

This allows you to jump to specific data points without having to scroll through the entire report.

NAVIGATING THE REPORT:

To segment the results by a specific group (generational, geographical, etc.)

Click on “Filters” in the top right corner.

FILTERING THE REPORT:

IMPORTANT NOTE: When you select a filter, it will ONLY APPLY to the specific data point you are currently viewing. It WILL NOT apply to the entire report. Be sure to check the base description in the blue text (highlighted here) to see if a filter is being applied.

To share the results with others in your organization, click on “Export” in the top right corner and select your preferred file type (PowerPoint, Excel or PDF).

EXPORTING THE DATA:

If you want to export a specific

report section, be sure to select it in

the navigation pane BEFORE you click

“Export”

EXPORTING THE DATA:

After selecting your preferred file type,

Displayr will prompt you to select “Current

Selection” or “All”

“Current Selection” will only export the

single data point you are viewing (or an

entire report section if it is selected in the navigation pane as

shown in this screenshot).

“All” will allow you to download the entire

report.

IMPORTANT NOTE: Use the “Advanced Options” to apply specific filters to the data you want to export.

NEED MORE HELP?

If you have any additional questions about using Displayr

please reach out to our dashboard expert:

Chingun Ganzorig

Research Manager

[email protected]

(415) 722-2503

Documents

RESEARCH FINDINGS · 8/10/2020 · Page 6 Top Takeaways •Driven by younger travelers, excitement for near-term travel and openness to travel inspiration returned to levels last