Date: 06th November’2017

REQUEST FOR PROPOSAL (RFP)

for

Supply, Installation, Commissioning, Training and Support

for

a. Enterprise Asset Management (EAM) Mobility Solution

b. IoT Devices for real time data and advanced analytics

Name and Address of Entity Seeking Proposals

Bangalore International Airport Limited Administration Block, Alpha-2 Kempegowda International Airport, Bengaluru BENGALURU 560 300, India

Person Responsible for Receipt of Proposals and Evaluation

The Deputy General Manager – Procurement & Contracts Bangalore International Airport Limited Administration Block, Alpha-2 Kempegowda International Airport, Bengaluru BENGALURU 560 300, India e&mbid@bialairport.com

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1. INTRODUCTION

1.1 Kempegowda International Airport, Bengaluru Bengaluru Airport, currently one of the busiest airports in India, owned and operated by a public limited company: Bangalore International Airport Limited (‘BIAL’), a Company within the meaning of the Companies Act, 2013, with a majority of private shareholders.

Kempegowda International Airport, Bengaluru (formerly known as Bengaluru International Airport)

(the ‘Airport’) is built and is being operated at best international standards. BIAL is committed to establish the Airport as India’s leading airport in terms of quality and efficiency and set a benchmark for the future development of Indian airports. Further information can be viewed at www.bengaluruairport.com.

1.2 Concession Agreement between Government of India and BIAL

The Hon’ble Government of India has granted the exclusive right and privilege to BIAL to carry-out the development, design, financing, construction, operation and management of the Airport for a period of 30 years from the Airport opening date, with an option for BIAL to extend the concession for another 30 years. The Airport has the mandate to operate both during the day as well as at night.

2. RFP INTENT

BIAL intends to implement EAM solution with mobility solution for Maintenance team to be an on-line/off-line Mobile Field Service Application capable of extending SAP Plant Maintenance Work Order and Asset Management functionality to field staff using Mobile Devices through a cost-effective support and provide secure access for emails, applications and corporate data and file shares. Also suppliers to be provide the IoT sensors for real time data monitoring of critical assets. This RFP intent is to secure techno-commercial proposal from leading EAM Service Providers (‘SPs’) / Solution Integrators (‘SIs’) for the setting up / hosting of EAM platform and also supply of IoT devices. The bidder is required to have implemented EAM for enterprises with a minimum base of 200 users. The bidder shall evidence this with the customer references and also the proposed Solution that integrate directly with SAP must be certified by SAP for integration with ECC 6.0.

3. SCOPE OF WORKS

The selected bidder has to provide following solution: BIAL is seeking to select a Vendor with expertise who will propose, design and implement an on-

line/off-line Mobile Field Service Application capable of extending SAP Plant Maintenance Work Order

and Enterprises Asset Management functionality with mobility solution through a cost-effective,

fixed-price Proposal. This will include an end-to-end business process review to ensure all processes

are optimized to take advantage of the efficiencies introduced through mobilization and also supply

of IoT Devices for real time data and advanced analytics

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On-premises solution includes hardware (in case of appliance supplied by Original Equipment Manufacturer (‘OEM’)), software, installation, configuration and maintenance of the EAM solution, considering for the appropriate capacity sizing. Proposed solution should include provisioning and maintenance. PHASE-I - Enterprise Asset Management (EAM) Mobility Solution

4. TECHNICAL SPECIFICATIONS

The primary system of record for all assets is SAP. The new EAM platform will augment the SAP solution by providing capabilities such as Maintenance Request for end customers and Work Order capability for Maintenance users. A Mobile App for Maintenance users will be required and these capabilities will empower field maintenance technicians by providing them an easy & intelligent platform to work with. The proposed solution should bring in-built Maintenance Request – Work order capabilities and should not be based on custom built solutions. It should have seamless extensibility to Internet of Things and Analytics Platforms for providing capabilities listed in PHASE II of this document the solution should be enabled to connect to wearable’s in the future. The complete solution must be on public cloud and must be owned & operated by a leading tier1 cloud provider in own datacentres and managed by own employees.

4.1 EAM Requirements

4.1.1 Asset Management

4.1.1.1 Assets

Required Functionality -

Track assets, associated costs, histories, and failures of a serialized Asset as it moves

throughout different locations

Ability to track life-to-date accountability for assets such as labour and material costs

Ability to define failure classes and failure hierarchies to record equipment problems for

immediate analysis

Track the location of Asset as it is moved between stores, repair shops, and vendors

Able to define Problem Class, Problem, Cause and Remedy codes and link them in a

hierarchical structure to a Asset record, for use on work order analysis

Classification system for equipment, that includes Classification, Sub-Classification, and

unlimited Specifications for each piece of equipment

Ability to track Asset costs, history, and failures

Ability to capture, trace and report on costs associated with various levels of an asset, location,

site, assembly and asset failures etc…

Ability to roll-up maintenance costs across hierarchical systems, subsystems, and locations

Ability to track all aspects of a warranty including vendor, warranty dates, repair history,

purchase date, and expiration date

In case of imported machines, separate classification is required

Track barcode thru a scanner inbuilt in the APP which can fetch the first hand information

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4.1.1.2 Locations

Required Functionality -

Ability to easily add additional location attributes to the screens and database tables as

required, without the need for external consultants

Ability to easily change field length for location attributes, without the need for external

consultants

Able to define Problem Class, Problem, Cause and Remedy codes and link them in a

hierarchical structure to a Location record, for use on work order analysis

Automatically create work orders based on present Condition Monitoring tolerances for a

measuring point at a specific location

Classification system for locations, that includes Classification, Sub-Classification, and

unlimited Specifications for each location

4.1.2 Work Orders

4.1.2.1 Work Orders

Required Functionality –

Ability to easily add additional work order attributes to the screens and database tables as

required, without the need for external consultants

Ability to easily change field length for work order attributes

Ability to close, cancel or archive work orders

Ability to have unlimited tasks and subtasks for individual work orders

Ability to generate work orders for scheduled and non-scheduled tasks

Ability to sequence work orders for multiple assets based on location and/or equipment

Ability to edit closed, historical work orders

Ability to assign multiple crafts to a work order

Ability to issue parts/materials to a work order, fund code, equipment record, or employee

Ability to identify work orders awaiting parts/materials and notify user when items are received

Ability to access on-line catalogues of inside or outside inventory from the work order planning

application

Ability to provide a method to project the workload and material usage by week, month, or year

View comprehensive and detailed planning information such as work plans, schedules, costs,

materials, equipment, failure analysis, and related documents

Ability to automatically generate work orders by monitoring measurement points

Enter work requests on the spot without equipment details or background data

Schedule work orders based on real-time criticality and logistics

Sequence work orders for multiple assets based on location and/or equipment

Able to define Problem Class, Problem, Cause and Remedy codes and link them in a

hierarchical structure for use on work order analysis

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Ability of the system to give a 360 degree view at any given point on the request. Also system

should also have an option to give a consolidated view of costs (planned v/s actuals) against

each for work order or work package.

4.1.2.2 Preventive Maintenance

Required Functionality -

Ability to automatically generate Preventive Maintenance (PM) work orders based on, PM due

dates

Ability to track and generate equipment PM scheduled tasks by date, meter, or combination

Provide ability for equipment PM task instructions with the required parts listing to be printed

on the work order

Provide a flexible PM schedule to allow PM scheduling by day, week, month, quarter, half-

yearly, or annually

Provide data for maintenance cost trend plots by asset number to compare equipment cost to

replacement cost

Ability to automatically schedule PM’s based on the date that the prior PM was completed

Ability to sequence multiple job plans and consolidate multiple procedures on one PM master

Ability to cluster PM work orders to take advantage of unplanned equipment, location, or

facility downtime

Ability to create PM hierarchies that generate work order hierarchies (Work Breakdown

Structures)

Ability to view comprehensive and detailed planning information such as work plans,

schedules, costs, materials, equipment, failure analysis, and related documents

Ability to record unplanned maintenance, shutdown and renovation work from a single screen

Ability to assign, modify, and close work orders from a single screen

Ability to graphically display and analyse work backlogs

Schedule equipment to be off-line prior to work being performed

Forecast future PM dates for resource planning

4.1.2.3 Work Flow

Required Functionality –

Ability to create User-defined Workflow processes via a graphical users interface for any status

able transactions, including Work orders, Work Requests, Job Plans etc of the following types -

Expression builder to help build SQL statements within the Workflow Design application

Ability to define user roles for approvals

Ability to apply multi level approvals

Work flow engine able to route transactions as defined

Ability to automatically send notifications via email from the server on receiving the alert from

app

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E-mailed assignments, alerts and messages from the server on receiving the information from

app

o Automated routing

o Complete audit trail

o Analysis capabilities to spot areas for improvement

o Reuse and assemble multiple processes to create a larger process

Specify how assignments “escalate,” such as after a predefined time period pre-built templates

that you can modify.

Ability to send Workflow notification emails

Ability to define Calendar-based assignment due dates

Ability to escalate assignments

4.1.2.4 Mobility Option

Solution should have a native mobility option to support a variety of devices (android, iOS,

Windows) in both connected as well disconnected mode of operations.

Mobile solution should have light weight applications build on a powerful technology platform

to support persona based user experience.

Mobility solution should have capabilities to use native device capabilities like Camera,

Barcode scanning, Voice to Text and make use of these information to use along with EAM

native capabilities.

After work is completed, end user should be able to take a photograph and attach it with the

work order as a proof of work completion using his/her handheld device.

While filling out the actuals, mobility option should have capabilities to convert the verbal

instructions into text form for further references.

Mobile user should have options to track the times by simply clicking on the timer on and off.

Mobile users should have options to take the meter readings, filling out of actuals, necessary

approvals using the mobile solution. It should also support the inventory functions such as

physical count and assets reconciliations.

Mobile user can able to capture or update the Work orders and other maintenance activities

during offline also

4.1.2.5 Integration with server

Ability to import/export data for use by external systems applications as required

Ability to support Extensible Mark-up Language (XML) transactions with external systems

Ability to easily create integrations with third party products

Ability to link a GIS object to an asset record easily from within the application.

Inputs from this solution should feed into the BI Solution

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4.1.2.6 Security

Ability to trace all inserts, updates and deletes from all database tables

Provide password protected e-signature and e-audit capability at server level

User login tracking

Support for SSL

Ability to set up Dependent security groups that may be used with other groups to create a

synergy of additive rights.

Any user can be given administrative rights.

Support for Single Sign On at server

This is sensitive information, is a restricted functionality as part of compliance 4.1.2.7 KPI’s and Dashboard Functionality

Ability for end users to easily create KPI’s by themselves, without programming requirements,

and display them after log-in on a user-configurable dashboard or similar

Ability for end users to modify their dashboard views via a graphical user interfaces

Ability to drill down from KPI’s to view detailed reports

Ability to generate functional and operational KPI’s.

Ability to view and generate history reports by location, Site and Equipment

Ability to assign target KPI values for comparison and benchmarking.

Dashboard Functionality - Ability to include a single screen or dashboard with access to report

and Key Performance Indicators (KPIs).

Ability for end users to display KPI’s in text or graphical format

Ability for end users to define fields shown in their Workflow Inbox

Ability to export data to multiple formats, examples: MS Excel

Ability to generate reports based upon search result set(s)

Search through report data from within the reports

Automatic distribution of reports via e-mail as PDF attachments

Ability for end users to create a list of their favourite (most commonly used) applications

Ability to send messages to users in various organizations, sites, and person groups within the

system

4.1.2.8 Integration with other Systems

Application should have integration capabilities with our SAP

Off the shelf, supported and upgradeable standard integration to ERP systems that includes the

following integration points –

o View Planned Cost Vs. Actual cost for Maintenance orders

o Control on Material reservations / Material issues through SAP MM

o Material Inventory reports monitoring (SAP MM)

Availability of prebuilt integration adapters to major ERP systems (such as SAP PM, MM &

FICO)

Settlement information of order may be included

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PHASE-II - IoT Based Asset Maintenance and Integrated Engineering & Maintenance Analytics

During the second phase of the project a Real Time Asset Tracking System, Power, Water,

Waste and any parameters as per user requirements for Monitoring using IoT Sensors and Asset

Condition Monitoring using IoT Sensors will be implemented.

IoT sensors real time monitoring to be integrated with EAM Solution

Provide Integrated Maintenance Analytics across all aspects of assets including master data,

user entered data, sensor data and any predictive analytics based on asset condition.

Ability to show the dash board reports for parameters like Energy, Water, Waste and any other

requirements from various sources like other software’s, Meters, Manually, etc…..

Predictive Maintenance capabilities using advanced algorithms and analytics based on rich data

being captured and generated in the platform.

Ability to easily launch GIS application from within the EAM application using single sign-on

technologies

Ability to identify an asset with work orders within the EAM solution and then view that asset

in a spatial environment easily.

Ability to identify a single or multiple assets within the Spatial GIS solution and then view that

asset or assets in the EAM solution easily.

Ability to link a GIS object to an asset record easily from within the application.

Solution should have capabilities to integrate with BIM systems from the server to visualize 2D

and 3D drawings of space, and locations

Below listed information will be required to be brought in from SAP and Maintenance Solution from

PHASE I for providing Analytics capabilities to Maintenance Users and Management team

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4.2 Architecture

All end-user applications fully web-architected, with no code or plug-ins required on the client machine

Based on server technology that supports vertical and horizontal scalability, fail over, clustering, and load balancing

Ability to support multiple database options such as DB2, Microsoft SQL Server, Oracle database etc.

Ability to support advanced portal technologies

Ability to support both on premises as well cloud technologies for hosting

Ability of system to have prebuild tools/options to move changes from one environment to another environment (e.g. dev to QA to Prod etc)

Ability of the system to manage authorization processes and control the finer level of access as well.

“User friendly” design so that it can be operated with minimal training by employees who have little or no computer experience

Simple transaction processing

Screens are simple and only relevant fields are shown on screen

Simple menu structure

Ability to search in end user applications using a applicable format, ie search by populating specific fields in a search screen

4.2.1 Security Management and Features

EAM security management should comply with BIAL standard device security, such as, passwords, encryption, and authentication. The feature should also include a role in on-boarding (registering) devices, users enters data on-line/off-line should connect to the main server to SAP after connecting BIAL Wi-Fi or any other BIAL network, devices should be configured to be work only on BIAL provided network or the network approved by user department. 4.2.2 Software Distribution Capable to provide software distribution and deliver operating system patches, anti-virus updates, and any standard corporate apps from the EAM platform to the mobile devices. Provide management and reporting features under software distribution, and meet any IT compliance programs or/and want to segregate reporting for corporate-owned devices. 4.2.3 Service Management The service management features should be able to provide the application support to all the end-users and the corporate management with the tools for budgeting and auditing the expenses to the users. This service will be utilized across the organization (not only Engg. & Maint.). Vendors also should indicate how the solution can be scaled up for future T2 & New South Parallel Runway assets. Tenderers should elaborate how other Airport systems can be integrated with this system at a later date.

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4.2.4 Policy Management Capable to support policy management, to govern what level of access mobile devices are going to have for BIAL internal resources such as, SharePoint team sites, financial applications, and basically, any corporate secret, that resides within BIAL. 4.2.5 Management and Reporting Features Central dashboard EAM, which allows administrators to simply log into the system and track all Maintenance related information, as well as receiving notification as set-up for particular business needs. Robust administrative management interface to monitor, to patch and to track manage the application. Reporting with device-level analytics, alerting options and a real-time dashboard to scan the number and health of the EAM efforts.

4.3 End User Support

The Vendor will lead and support in Deployment of the Solution to users.

5. EVALUATION PROCESS

A separate Evaluation committee will be nominated including representatives from Technical,

Finance and Procurement

The Evaluation Committee shall evaluate the responses to the RFP and all supporting

documents/documentary evidence. Inability to submit requisite supporting documents/documentary

evidence by bidders may lead to rejection of their bids.

The decision of the Evaluation Committee in the evaluation of bids shall be final. No correspondence

will be entertained outside the process of evaluation with the Committee. The Evaluation Committee

may ask for meetings or presentation with the Bidders to seek clarifications or conformations on their

bids.

The Evaluation Committee reserves the right to reject any or all bids. Each of the responses shall be

evaluated as per the criteria and requirements specified in this RFP.

The steps for evaluation are as follows:

STAGE 1: Pre-Qualification / Eligibility Criteria A bidder participating in the procurement process shall possess the following minimum pre-qualification/eligibility criteria.

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S. No.

Basic Requirement

Specific Requirements Documents Required

1 Legal Entity

a. A company registered under Indian Companies Act, 1956 OR a. A partnership firm registered under Indian Partnership Act, 1932. b. Consortium is also allowed. The consortium shall not consist of more than two companies/ corporations and shall be formed under a duly stamped consortium agreement. (Attach Proof). In a consortium, one of the partners shall be designated as a "Lead Partner". The bidder or Lead partner of the consortium shall be an Information Technology and Communication Company/ Corporation. Every member of the consortium shall be equally responsible and jointly and severally liable for the successful completion of the entire project. In case of any issues, Lead Partner shall be responsible for all the penalties. A bidder cannot be partner in more than one consortium

a. Copy of valid Registration Certificates b. In case of a consortium, a Consortium Agreement must be submitted, duly signed by the consortium members. The Consortium Agreement must clearly specify the stake of each member and outline their roles and responsibilities

2 Financial: Turnover

Average Annual Turnover of the lead bidder during the financial years, i.e., 2014-2015,2015-2016 & 2016-2017 (as per the last published audited balance sheets), should be at least Rs. 100 Crores.

Chartered Accountant (CA) Certificate with CA’s Registration Number/ Seal

3 Financial: Net Worth

The net worth of the bidder, as on 31st March 2016/2017, should be Positive. (In case of consortium, net worth of both consortium partner should be positive)

CA Certificate with CA’s Registration Number/ Seal

4 Technical Capability

The bidder must have completed (supplied all items) at least two projects during last 3 financial years from 2014-2016 to 2016-17 (Work order date shall be on or after 1st April 2014) having following scope of work in the airports preferably: 1. Implementation of Asset Enterprises Software (Mobility) 2. Capable of Integration of SAP Modules like MM, PM, FICO & HR to the Asset Enterprises Software 3. Should be SAP certified from SAP India 4. Should have capable of handling IoT sensor projects for real time monitoring of the assets 5. Should have capable of integration of IoT sensors output to the Asset Enterprises Management software for Real time monitoring & Dash board reports

Work order and work Completion Certificates from the client

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Tax registration and clearance

The lead bidder should have a registered number of i. GSTN where his business is located ii. Income Tax / PAN number.

Copies of relevant certificates of registration

6 Certifications The bidder must possess at the time of bidding, a valid CMM/CMMI Level 3 or higher

Copy of a valid certificate

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Stage 2: Technical Evaluation “Technical bid” will be evaluated only for the bidders who succeed in Stage 1. The bidders' technical solutions proposed in the bid document shall be evaluated as per the requirements specified in the RFP and technical evaluation framework in stage 1 Bidders may be asked to give demonstration of the envisaged solution to BIAL as per the demo scripts that shall be shared with the Bidders who qualify the Pre-Qualification Stage. Bidders shall present the bid to BIAL as per the Technical requirements mentioned in Section 4 – “Approach & Methodology & Solutions proposed “ Technical bids of the Bidders qualifying in the Pre- Qualification criteria will be opened and will also be invited for doing the technical presentation. Stage 3: Commercial Evaluation All the technically qualified bidders will be notified to participate in Commercial Bid opening process. The commercial bids for the technically qualified bidders shall then be opened on the notified date and time and reviewed to determine whether the commercial bids are substantially responsive. Bids that are not substantially responsive are liable to be disqualified at BIAL’s discretion. Commercial Bids that are not as per the format provided in Section 6 & Section 7 shall be liable for rejection. The bid price will include all taxes and levies and shall be in Indian Rupees and mentioned separately. Stage 4: Final score calculation The final score will be calculated through Quality and Cost selection method based with the following weight-age: Technical: 70% Commercial: 30% Final Score = (0.70* Technical Score) + (0.30* Normalized Commercial Score) The bidder with the highest Final score shall be treated as the Successful bidder.

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6 TECHNICAL COMPLIANCE

L/I Description Compliance Vendor

Remarks Yes No

1 Enterprises Asset Management application to be SAP Authorised/Certified: EAM suites should support a subset of all available operating systems and platforms, specially the followings:

A Android 4.2 above

B iOS (Apple) with latest software

2 Security Management and Features: EAM security management should provide controls for basic provisioning of mobile devices and govern standard device security that includes the following:

A Mandatory password protection

B Jailbreak detection

C Remote wipe & Remote Lock

D Device encryption

E Data encryption

F Malware detection

G Anti-virus capability

H VPN configuration and management

I Wi-Fi configuration and management

3 Enterprise Integration: EAM software should be able to securely integrate with and access the existing programs and software which includes:

A SAP Modules (PM, MM, FICO & HR)

B Active directory

C Microsoft exchange

D Web-based mail

E Support Cloud apps and services

F Corporate mobile apps

G Automatic backup / Restore of all components of the proposed Solution that integrate directly to server and to SAP working on ECC 6.0 platform

H Capable of Integration with IoT device Sensors, SCADA, PLC & future Artificial Intelligence devices

I 4

Application backup to be made available by the vendor in case of any failures or unforeseen issues Inventory Management

Support to be provided for the application in case of any failure or any other issues related to application

5 Software Distribution

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L/I Description Compliance Vendor

Remarks Yes No

A Capable to provide software distribution

B Deliver operating system patches

C Anti-virus updates

D Deliver corporate apps from the EAM platform to the mobile devices.

E Provide management and reporting features

6 Policy Management

A Capability of application to be worked on mobile devices which will be provided by BIAL

B Provide controls to segregate personal and corporate work space & Preventing data copy of the same

C Capability to access securely and controlled access to corporate data and file shares

7 Management and Reporting Features

A Reporting with device level analytics, alerts option and real-time dash board (IoT & EAM).

B Receiving notification

C Robust administrative management interface to monitor, to patch and to track managed devices

D Application should allow to upload the Documents, Videos, Pictures etc…. related to Maintenance activities

8 End-User Support

A Administration technical training to be provided

B Self-service portal

C Maintenance team Helpdesk

D Application Manual or Booklet for end users

9 IoT functions Without being all-inclusive, the list of the functions below represents the majority of the needs encountered: Data acquisition from sensors using gateways and

Publishing the data in the central database/big data platform Generating analytics events using streaming analytics

and processing events Automatic transmission of events to multiple

stakeholders and central location Remote monitoring of the process, device management,

streaming analytics software up gradation/updation and installation

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7. COMMERCIAL RESPONSE TEMPLATE

The bidder to submit commercial proposal for Mobile based application to be interface with our SAP Modules (Like PM, MM, FICO & HR) as per the below templates. The projected end user license count over a 5 years period is mentioned below for the Application The bidder in his/its proposal shall provide detailed explanation on the sizing metric arrived at, for hardware / licenses for the projections given below:

Nos.

Projected staff user count 50

a) Application Cost :

Sl. No.

Description Qty. Unit of

Measurement (Monthly/Annual)

Unit Cost (INR)

Tax Type &%

Tax Amount

(INR)

Total Amount

(INR)

1 Subscriptions for 50 users for 5 years (year-by-year pricing)

2 Configuration and Installation cost (one-time)

3 Annual support cost

4 Additional requirements, if applicable

Grand Total

Note:

The pricing proposal should clearly cost for each item separately and consolidated costs are not accepted.

The detailed specifications of the application requirement should be clearly highlighted (BIAL has the option to select or deselect the application).

Licensing options should be clearly explained and priced.

Future support and annual maintenance costs – for 5 years period - for both hardware and software shall be quoted.

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8. PAYMENT SCHEDULE

a) Milestone for Application provided

b) Any Additional Cost

Sl. No.

Description Payment Option

1 Cost / License cost Per User

2 Installation / Commissioning charges, as applicable

3 Annual Support Charges. Indicate the % escalation for 5 years (Indicate Annual or Monthly)

9. PAYMENT TERMS

Any due payment will be made within 30 days of submission of the original invoice after deductions, if any.

10. LIQUIDATED DAMAGES

To have a check on the deficiency of the service, the below LD clause will be applicable: In case of any deviation, delay or unsatisfactory performance under and pursuant to this RFP / service agreement, penalty shall be levied by BIAL at the rate of 1% (one percent) of monthly contractual amount per breach, per day, which shall be subject to a maximum of 10% (ten percent) of annual contract value to be calculated based on the term of the service agreement.

PHASE % FEE

PAYABLE MILESTONE

AMOUNT IN INR

1 30% of Fee Deployment of Applications

2 50% of Fee Installation, Commissioning and Integration with SAP Modules

3 10% of Fee Testing, UAT and Go-Live

4 10% of Fee

Against Performance Bank Guarantee for the Warranty Period

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11. BID SUBMISSION

The offer must be submitted in two parts sealed separately as Part-I (Technical Bid) and Part-II (Commercial Bid).

Part – I (Technical Bid) shall contain:

Covering letter with qualifying criteria, customer references, etc.

Technical compliance sheet.

Detailed bill of materials, without commercials.

Technical datasheets for all the proposed components.

Support organization, problem escalation process, response & resolution time.

The bidder shall provide SLA documents describing response & resolution time.

Reference sites with contact details and brief details of the project scope. Part –II (Commercial Bid) shall contain:

Covering letter.

Detailed bill of materials for both options with tax structure for each line item for the solution.

Delivery schedule, exceptions and deviations, if any, validity of offer.

Payment terms and conditions. The Technical and Commercial Bid separately should be addressed to the following address: The Deputy General Manager – Procurement & Contracts Bangalore International Airport Limited Administration Block, Alpha-2 Kempegowda International Airport, Bengaluru BENGALURU 560 300, India

12. TENTATIVE RFP TIME-SCHEDULE

The following tentative time-table indicates BIAL’s intended schedule:

Sl. No.

Milestone Target Date

1 BIAL Release of RFP Document 07th November, 2017

2 Pre-Bid Meeting at BIAL Office 07th December, 2017

3 Bidders Submission of Proposal 22nd December, 2017

4 Presentation / Demonstration by Bidders 23rd Dec’17 to 10th Jan’2018

Any proposal submitted by either facsimile transmission or e-mail is not acceptable. Any proposal

received after the due date, or/and which is not in accordance with the above prescribed mode of

submission, will be summarily rejected.

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13. DISCLAIMER

This RFP is issued by BIAL.

The information contained in this RFP document or subsequently provided to the interested

applicants (the ‘Bidders’), whether verbally or in documentary or any other form by or on behalf of

BIAL or any of their employees or advisers, is provided to the Bidders on the terms and conditions set

out in this RFP and such other terms and conditions subject to which such information is provided.

This RFP is neither an agreement nor an offer by BIAL to the prospective Bidders or any other person.

The purpose of this RFP is to provide interested parties with information that may be useful to them

in the formulation of their proposals pursuant to this RFP.

BIAL, its employees and advisers make no representation or warranty and shall have no liability to

any person including any Bidder under any law, statute, rules or regulations or tort, principles of

restitution or unjust enrichment or otherwise for any loss, damages, cost or expense.

The Bidder shall bear all its costs associated with or relating to the preparation and submission of its

proposal including, but not limited to preparation, copying, postage, delivery fees, expenses

associated with any demonstrations or presentations, which may be required by BIAL or any other

costs incurred in connection with or relating to its proposal. All such costs and expenses will remain

with the Bidder, and BIAL shall not be liable in any manner, whatsoever, for the same, or for any

other cost or other expense incurred by any Bidder in preparation for submission of the proposal,

regardless of the conduct or outcome of the selection process.

The proposal should be signed on each page by the Bidder or its duly authorised representative. The

proposal should be accompanied by a certified true copy of a board resolution or/and power of

attorney in favour of the signatory to the documents.

The Bidder shall provide all the information as per this RFP. BIAL reserves the right to evaluate only

those proposals that are received in the required format, complete in all respects and in line with

the instructions contained in this RFP.

BIAL may, in its absolute discretion, but, without being under any obligation to do so, update, amend

or supplement the information, assessment or assumption contained in this RFP.

BIAL reserves the right to accept or reject any or all proposals; qualify or disqualify any or all Bidders

without giving any reason, and is not obliged to correspond with any Bidder in this regard. This

invitation for RFP does not give rise to any right in rem, and is not an offer or invitation to offer.

BIAL at its absolute discretion, reserves the right, until the closure of the proposal submission, to

modify any proposed terms and conditions set-out in the RFP as necessary, including but not limited

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to cancelling / withdrawing the RFP, to meet its objectives and principles as set-out below in this

section.

BIAL may, at any time, by notice in writing, summarily terminate the Bidder’s Agreement without

compensation, if the Bidder is declared bankrupt / insolvent or/and faces any action of bankruptcy,

etc. In such an event, the Bidder will be bound to refund all amounts received from BIAL. In addition

to that, BIAL is also entitled to invoke the guarantee bonds executed in its favour by the bank on

behalf of the Bidder.

The Bidder shall be a valid legal entity as per the Indian laws.

The Technical and Commercial Proposals separately should clearly mention the following details: The proposals can be titled and sent:

“Supply, Installation, Commissioning, Training and Support for

a. Enterprise Asset Management (EAM) Mobility Solution

b. IoT Devices for real time data and advanced analytics”

To

The Deputy General Manager – Procurement & Contracts

Bangalore International Airport Limited

Administration Block, Alpha-2

Kempegowda International Airport, Bengaluru

BENGALURU 560 300, India.