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REPUBLIC OF NAMIBIA: MINISTRY OF REGIONAL, LOCAL GOVERNMENT, HOUSING & RURAL
DEVELOPMENT (MRLGHRD)
STRATEGIC PLAN
MRLGHRD STRATEGIC PLAN FOR THE
PERIOD 2009 – 2014
June 2008
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Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
TABLE OF CONTENT
Foreword by the Minister ...................................................................................................................3
Acknowledgement by the Permanent Secretary ...............................................................................4
Abbreviations .......................................................................................................................................5
EXECUTIVE SUMMARY .................................................................................................................6
1.0 INTRODUCTION....................................................................................................................7
1.1 Introduction and Background ................................................................................................7
1.2 The Purpose of a Strategic Plan .............................................................................................7
1.3 Major Achievements ................................................................................................................8
1.4 The Linkage to the High Level Initiatives ...........................................................................10
1.4.1 VISION 2030/NDP3 Key Result Areas ................................................................................10
2.0 STRATEGIC ISSUES ...........................................................................................................11
3.0 HIGH LEVEL STATEMENTS ............................................................................................15
3.1 Organizational Mandate .......................................................................................................15
3.2 The Mission Statement ..........................................................................................................16
3.3 The Vision Statement .............................................................................................................16
3.4 The Core Values .....................................................................................................................16
4.0 STRATEGIC THEMES AND OBJECTIVES ....................................................................18
4.1 Strategic Themes ....................................................................................................................18
4.1.1 Key Strategic Issues and Themes .........................................................................................19
4.2 Strategic Objectives Linked to Strategic Themes ...............................................................21
4.3 The Strategy Map ..................................................................................................................22
5.0 MRLGHRD CORPORATE SCORECARD .......................................................................23
5.1 BSC Measures -- Performance Indicators (PIs) ..................................................................23
5.2 Targets and Baselines ............................................................................................................23
5.3 BSC Strategic Initiatives and Accountability ......................................................................24
5.4 Resources Allocation ..............................................................................................................24
6.0 STRATEGIC BUDGET ........................................................................................................30
7.0 ORGANISATIONAL INTERVENTION ............................................................................30
APPENDICES ....................................................................................................................................32
Appendix A: MRLGHRD Challenges in Relation to Vision 2030/NDP3 KRAs ..........................32
Appendix B: MRLGHRD Stakeholder Analysis ............................................................................34
Appendix C: PESTLE Analysis ........................................................................................................37
Appendix D: MRLGHRD Resource Analysis .................................................................................39
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Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
FOREWORD
By the Minister of MRLGHRD
Strategic planning for the Ministry of Regional and Local Government, Housing and Rural
Development (MRLGHRD) is a critical component in repositioning the Ministry and equipping
it with a focused framework for dealing with its developmental challenges. In this regard, the
importance of the Public Service Reform Initiative (PSRI), which underpins public service
strategic planning and management, cannot be overemphasized.
This Strategic Plan for MRLGHRD has therefore come on stage at the right time when, more
than ever before, it is imperative that the Ministry becomes performance oriented in order to
deliver effectively on its mandate. Our Strategic Plan has been developed in line with
Government aspirations as enshrined in Vision 2030 and the Third National Development Plan,
among others. It therefore forms the critical link between national high-level initiatives and the
Ministry’s purpose and direction.
It is therefore our hope that through the effective implementation of this Strategic Plan, we shall
effectively and systematically tackle the developmental challenges that the ministry is faced with
in order to contribute significantly to the achievement of the pronounced national development
goals in the areas of regional and local government, housing, and rural development.
However, we do acknowledge that having a good strategic plan is not the panacea in itself.
There is need to translate this Plan into concrete actions in order to achieve our vision as a
Ministry. Through the established strategic initiatives, we need to systematically and
competently translate this document into tangible results in line with our set objectives. Our
mission and core values as a Ministry are critical in this regard for the purposes of establishing a
sense of strategic direction and an organizational culture that promotes performance while
recharging us with the necessary visionary focus each passing day till we arrive at our desired
destination.
Hon. Jerry Ekandjo
Minister
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Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
ACKNOWLEDGEMENT
By the Permanent Secretary (MRLGHRD)
It is commonly said strategic planning is not business as usual! Over the past few months the
Ministry of Regional and Local Government, Housing and Rural Development (MRLGHRD) went
through a very comprehensive strategic planning process using the balanced scorecard methodology.
The planning process, which was highly participatory and consultative, really stretched the Ministry
“beyond the box” and the end result is a Strategic Plan which makes all of us proud as stakeholders.
MRLGHRD is greatly indebted to all those who had an active role in the planning process – whose
ideas and thinking have indelibly been embedded in this strategic plan. Were it not for their valuable
input this whole exercise would have been in vain.
In this regard, we would like to acknowledge the following parties for their continued support,
guidance, high levels of energy and specialist know-how:
The Minister and the Deputy Minister for their support and expressed strategic intent during
the planning process;
The management and staff of our Ministry for their commitment, perseverance and logistical
inputs that were so desperately needed for the purposes of capturing the desired strategic
intents and outcomes; The Office of the Prime Minister (OPM) through the Department of
Management Services (DMS) for their immense guidance and assistance during the planning
process;
Premier Consult, through its lead Consultant, Mr. Charles Muwe Mungule, for his tireless
efforts, guidance and specialist know-how displayed throughout the planning process leading
to the finalization of this Strategic Plan;
Several Government institutions, Regional Councils, Local Authorities and various
stakeholders from the private sector, cooperating partners, NGOs, CBOs and many others for
their inputs throughout the process, especially during the Stakeholders’ Conference, which
refined this Strategic Plan;
Last but not the least, I would like to sincerely acknowledge the contribution in various respects and
at different levels by those who will help translate this Strategic Plan into action in order for us to
achieve our vision and contribute meaningfully toward Vision 2030.
Erastus I Negonga
Permanent Secretary
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Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
ABBREVIATIONS
ACC Anti Corruption Commission
ACE Association of Consulting Engineers
AMICAAL Alliance for Mayors Against HIV/AIDS in Africa
BSC Balanced Scorecard
CBO Community Based Organization
CTPE Council of Town Planning Engineers
DDC Directorate Decentralization Coordination
DHHPTSC Directorate Housing, Habitat, Planning and Technical Services Coordination
DFHRAIT Directorate Finance, Human Resource, Administration and Information Technology
DRLGTAC Directorate Regional and Local Government and Traditional Authorities Coordination
DRDC Directorate Rural Development Coordination
ECB Electricity Control Board
ECN Engineering Council of Namibia
KRAs Key Result Areas
LAs Local Authorities
LED Local Economic Development
LRED Local and Regional Economic Development
MRLGHRD Ministry of Regional and Local Government, Housing and Rural Development
MISA Media Institute of Southern Africa
MTP3 Third Medium Term Plan on HIV/AIDS
NBC Namibia Broadcasting Corporation
NDP2 Second National Development Plan
NDP3 Third National Development Plan
NGO Non-governmental Organization
NPC National Planning Commission
OPM Office of the Prime Minister
PDPs Personal Development Plans for staff & management
PESTLE Political, Economic, Socio-cultural, Technological, Legal and Environmental Analysis
PMS Performance Management System
PSRI Public Service Reform Initiative
RLAA Regional and Local Authority Association
RCs Regional Councils
SDFN Shack Dwellers Federation of Namibia
SWAPO South West Africa People’s Organization
TAs Traditional Authorities
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Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
EXECUTIVE SUMMARY
This Strategic Plan serves as a management and implementation tool for MRLGHRD aimed at
strategically directing and monitoring its overall performance in order to discharge its mandate in
line with the government’s expressed intentions regarding regional and local government, housing
and rural development in order to make meaningful contribution toward the achievement of Vision
2030 over a five-year period from 2009 to 2014.
The process taken to develop this plan has been favourably participatory and consultative, benefiting
significantly from the involvement of MRLGHRD staff and management as well as other
stakeholders.
In order to identify strategic issues, the planning process started with situational and stakeholder
analyses, taking into account all documents relevant to the Ministry’s strategic planning process,
such as previous Strategic Plans as well as the national high level initiatives, such as the NDP3 and
Vision 2030.
The Namibian Government mandated MRLGHRD to coordinate and manage decentralization and
the establishment of sub-national government system through transfer of power to RCs, LAs and
TAs, and providing advisory services, technical support and capacity building for socioeconomic
development purposes in line with Vision 2030 and directly fulfilling related aspects of NDP3.
To achieve this, MRLGHRD has embraced strategic planning in accordance with the OPM’s
framework and this Strategic Plan incorporates the need to create and nurture an enabling
environment for the establishment of the desired and sustainable sub-national government system
that will among other things accelerate socioeconomic development in Namibia.
The OPM’s strategic planning framework is based on the Balanced Scorecard (BSC) approach,
which is a strategic planning and management system with a balanced set of linked objectives and
performance indicators in different perspectives. BSC is a valuable tool for clarifying and translating
an organization’s vision, mission and strategy; planning, setting targets, and aligning initiatives; and
enhancing strategic feedback and learning. The process used to develop this Strategic Plan followed
all the necessary steps of the OPM strategic planning framework.
Based on the situational analysis, the Ministry identified four Strategic Themes, which together
cover twenty-two (22) strategic objectives in different perspectives; thirty-one (31) measures; and
121 strategic initiatives that must be undertaken to achieve the desired future. The four Strategic
Themes are: (i) Operational Excellence; (ii) Capital Infrastructural Development; (iii) Good
Governance, Legislation & Policy and (iv) Sustainable Habitat for All. The identified themes,
objectives and measures are all in tandem with the Ministry’s developed mission and vision as well
as the espoused core values.
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Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
1.0 INTRODUCTION
1.1 Introduction and Background
The Government Republic of Namibia, through the Office of the Prime Minister (OPM) has
embarked on a Public Service Reform Initiative (PSRI) aimed at making the Namibian public
service a performance driven organization. This is for the purposes of fostering operational
efficiency within the public service system and ensuring improved service delivery to its customers
in order to effectively achieve its goals as enshrined in Vision 2030.
The PSRI uses Performance Management System (PMS) as its conduit to achieve the intended
performance oriented public service reform. Under the PMS, strategic planning stands as one of the
cornerstones for success of the PSRI. In this regard strategic planning in the public service of
Namibia has become mandatory as the strategic plan forms the critical link between national high-
level initiatives and organizational purpose and direction.
In trying to play its role towards the achievement of Vision 2030, MRLGHRD acknowledges that it
is faced with a number of developmental challenges that need to be effectively and systematically
addressed in order to make its contribution meaningful. These include inadequate physical
infrastructure for effective implementation of decentralized functions, lack of appropriate
competencies at sub-national government level and relatively low local economic development. The
development of this Strategic Plan took into account all such strategic challenges and/or issues.
1.2 The Purpose of a Strategic Plan
Strategic planning is a step-by-step determination of where you are, where you want to go, how you
wish to get there, when you want to arrive, who will do the work, and how much you are willing to
pay. A strategy is the use of assets through long-term planning and development to ensure
achievement of desired success.
MRLGHRD has the responsibility to originate and maintain a long-term perspective of where the
Ministry is headed, how it can better serve needs of its stakeholders and what general organizational
as well as operational changes may be necessary. Strategic planning is long-term planning and in
this respect differs from short term or annual budgeting.
Strategic planning is goal oriented and focuses on specific measurable actions. Fundamental to the
planning process is information (available and factual) and assumptions regarding the future.
Strategic planning clarifies relationships, promotes understanding of established objectives, and
assigns specific responsibilities, tasks, and time schedules necessary for the achievement of the
desired future.
In addition strategic planning uses the organization’s strengths to put it in the best possible position
to discharge its mandate in a dynamic environment. It also devises steps to ensure the organization’s
weaknesses are minimized and/or turned into its strengths.
Overall, the purpose of a well-prepared strategic plan is therefore to serve as the best management
tool for ensuring achievement of an organization’s desired future on the basis of its mandate. This
Strategic Plan for MRLGHRD has been developed bearing all the above in mind, using the BSC
methodology.
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Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
1.3 Major Achievements
In the past, MRLGHRD has undertaken strategic planning initiatives aimed at achieving the goals of
National Development Plans (NDPs) and also Vision 2030.
Specifically, the Ministry has had the following strategic planning initiatives in the recent past:
Strategic Plan 2001/2 - 2005/6: This Strategic Plan was developed on the basis of the three
sector missions in the NDP2, namely: Regional and Local Government, Housing and Habitat,
and Decentralization. The Ministry used the Strategic Plan as a management tool in
“monitoring the overall performance of the Ministry and its directorates regarding both the
decentralization process and the more general support to regional and local authorities”
MRLGH Strategic Plan 2001/2 - 2005/6. During the process of developing this Plan, the
Ministry was also undertaking its restructuring exercise, which resulted in reducing its five
directorates to four – the three directorates related to the sector missions mentioned above
plus one supportive directorate (Finance, Human Resources and Administration).
Strategic Plan 2006/7 – 2010/11: This Plan was developed in August 2006 and was to
succeed the previous one. However, at the time of developing the Strategic Plan, OPM’s
Strategic Planning Framework based on the BSC methodology was not yet communicated to
the line Ministries as it was still under refinement. The developed Strategic Plan was
therefore never formally adopted because OPM wanted to review and align all line
Ministries’ Strategic Plans with its framework prior to adoption. In this regard, this Plan had
to be reviewed and aligned accordingly to incorporate certain elements considered critical
under the OPM framework such as comprehensive situational analysis of stakeholders,
external and internal environment of the Ministry, and use of the BSC methodology.
Nevertheless, although the Plan was never formally adopted, it was still applied by the
Ministry as it was actually reflected in the various directorates’ annual work plans. In
addition, the experience learnt from the planning process for developing this Plan proved
useful for strategic planning under the OPM’s framework.
Strategic Plan 2006/7 – 2010/11: In terms of strategic planning under the current OPM
framework, the developed Strategic Plan 2009 – 2014 serves as the first and most
comprehensive Strategic Plan the Ministry has developed on the basis of the BSC
methodology. The big question is of course whether the new Strategic Plan will be complied
with. It all depends on the Ministry’s ability to translate it into operational plans and the
various units’ willingness and discipline to use it proactively.
Currently the Ministry has the following directorates:
Directorate Decentralisation Coordination (DDC)
Directorate Housing, Habitat, Planning and Technical Services Coordination (DHHPTSC)
Directorate Finance, Human Resource, Administration and Information Technology
(DFHRAIT)
Directorate Regional and Local Government and Traditional Authorities Coordination
(DRLGTAC)
Directorate Rural Development Coordination (DRDC)
Internal Audit Division
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Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
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1.4 The Linkage to the High Level Initiatives
The approach for developing the Strategic Plan for MRLGHRD ensured that the Plan was aligned
with key national high-level statements including the following:
The Namibian Constitution
Vision 2030
NDP2 and NDP3
The Decentralisation Enabling Act and relevant Sector Acts and Policies
The Regional Council Act 22 of 1999
The SWAPO Election Manifesto 2004
United Nations Millennium Development Goals
1.4.1 VISION 2030/NDP3 Key Result Areas
The table below shows the listing of the 8 Key Result Areas (KRAs) for vision 2030/NDP3, which
were fundamental to the formulation of MRLGHRD’s Strategic Plan.
KRA 1: EQUALITY AND SOCIAL WELFARE
NDP3 Goal 1: Reduced inequality in social welfare
NDP3 Goal 2: A society imbued with culture, tradition and morality
NDP3 Goal 3: Gender equality
KRA 2: PEACE AND POLITICAL STABILITY
NDP3 Goal 4: Enhanced and sustained participatory democracy
NDP3 Goal 5: Strengthened rule of law and social justice
NDP3 Goal 6: Territorial integrity
KRA 3: PRODUCTIVE & COMPETATIVE HUMAN RESOURCES & INSTITUTIONS
NDP3 Goal 7: Adequate supply of qualified, productive, and competitive labor
KRA 4: COMPETETIVE ECONOMY
KRA 4A: MACROECONOMIC ASPECTS
NDP3 Goal 8: Equality in income distribution
NDP3 Goal 9: Increased and sustainable economic growth
NDP3 Goal 10: Increased employment
NDP3 Goal 11: Increased smart partnerships
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Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
KRA 4B: INFRASTRUCTURE
NDP3 Goal 12: Highly developed and reliable infrastructure
KRA 5: QUALITY OF LIFE
NDP3 Goal 13: Affordable and quality healthcare
NDP3 Goal 14: Reduce the spread of HIV/AIDS and mitigate its effects
NDP3 Goal 15: Eradication of extreme poverty and hunger
KRA 6: PRODUCTIVE UTILIZATION OF NATURAL RESOURCES &
ENVIRONMENTAL CONSERVATION
KRA 6A: SUSTAINABLE UTILIZATION OF NATURAL RESOURCES
NDP3 Goal 16: Optimal and sustainable utilization of renewable and non-renewable resources
KRA 6B: ENVIRONMENTAL SUSTAINABILITY
NDP3 Goal 17: Environmental sustainability
KRA 7: KNOWLEDGE-BASED AND TECHNOLOGY DRIVEN NATION
NDP3 Goal 18: Innovative and productive usage of ICT
KRA 8: REGIONAL &INTERNATIONAL STABILITY & INTEGRATION
NDP3 Goal 19: Promote regional integration
NDP3 Goal 20: Strengthen International Partnerships for Development
NDP3 Goal 21: Contribute to regional and global and political stability
2.0 STRATEGIC ISSUES
The strategic planning process took into account all documents considered relevant to the
MRLGHRD’s strategic planning. The relevant documents included the following:
Vision 2030
NDP2 Mid-term Review Report
The Third National Development Plan (NDP3)
The Constitution of Namibia
Decentralisation Enabling Act and relevant Sector Acts and Policies
The SWAPO Election Manifesto 2004
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Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
The restructuring of the Ministry initiated in 2005 and completed during 2006.
Public Service Act, 1995 (Act No. 13 1995)
Regional Councils Act, 1992 (Act No. 22 of 1992)
Regional Councils Amendment Act, 2002
Previous strategic planning initiatives.
Environmental Scanning
Strategic issues have been identified through situational analysis, taking into account the Ministry’s
strategic stakeholders as well as the external and internal environments impacting on MRLGHRD.
This important step was also useful in the clarification, formulation and/or review of the high level
statements.
The external and internal factors were analyzed. This was done through the use of techniques that
look at resources (tangible and intangible) as well as the Political, Economic, Socio-cultural,
Technological, Legal and Environmental factors.
Vision 2030 and NDP3
Critical challenges of the Ministry in relation to Vision 2030 and specific NDP3 Key Result Areas
were identified and appear as Appendix A in this Plan. These are also part of the identified strategic
issues that the Ministry plans to address through this Strategic Plan.
Stakeholder Analysis
A list of stakeholders for MRLGHRD, their perceived needs and the Ministry’s response toward
meeting stakeholder needs were identified and are presented as Appendix B.
PESTLE Analysis
The situational analysis relating to external environment was conducted using PESTLE analysis
where exogenous factors relating to Political, Economic, Socio-cultural, Technological, Legal and
Environmental factors (PESTLE) were critically considered. The identified external factors and their
implications on MRLGHRD are presented as threats or opportunities to the Ministry and appear as
Appendix C.
Resource Analysis
The Ministry’s internal environment was analysed using the Resource Analysis technique. This took
into account tangible and intangible resources (inputs), process, and performance (output). This is
presented as Appendix D.
The list of the identified key strategic issues for MRLGHRD is given below.
Identified Strategic Issues
Strategic Issues Perceived Root Causes
Lack of effective implementation of legislations e.g. traditional leaders recognition & their operational structures
Inadequate regulations/policies/guidelines
Lack of capacity
High poverty levels
Unemployment; Low productive capacity
Lack of aggressive pro-poor policies
Lack of Skills
Mismanagement of funds in the Local Authorities and Regional Councils
Poor monitoring and evaluation procedures
Lack of appropriate skills
Proper systems not in place
Inability of RCs & LAs to pay service providers, e.g bulk service providers
High unemployment
Mismanagement
lack of adequate funding
Poor billing & credit control system
Poor performance by RCs & LAs on decentralized functions
Absence of performance agreements, low accountability, etc
Conflict between politicians & administrators
Lack of strategic planning
Lack of capacity: funding; mismanagement
Low economic activities
Dilapidated Infrastructure
Political interference
Fighting Among Regional Council and Local Authority Councilors
Political Difference
Lack of understanding of administrative and Legal Issues
Illiteracy & mistrust
Generally low levels of education of staff
Inheritance of old staff
Inappropriate internal horizontal transfers of staff
Changing appointment requirements
Strategic Issues Perceived Root Causes
Unutilized funds
Lack of capacity to implement programs/ projects
Lack of capacity to plan
No clear guidelines for recognition of traditional authorities
Lack of effective execution on legislative provision
Lack of capacity
Inappropriate & inadequate Budget Allocation
Lack of proper budget formulation procedures
Lack of budget forums
Inadequate proactive planning
Lack of flexibility in budget allocations
Insufficient office space
Lack of proper planning
Budget constraints
Untimely meeting of supplier contractual expectations
Lack of commitments and capacity to pay timeously
Unfavorable Reputation and Image
Poor service delivery
Lack of political commitment
Lack of Trust
Political differences/interference
Bad attitude
Cultural background
Poor Teamwork
Lack of sharing of information; lack of social cohesion
Insubordination; disrespect
Lack of recognition
Personality conflicts; lack of interpersonal skills; inferiority complex
Cultural background
Negative attitudes towards one another
Poor fleet management
Absence of fleet management policies at sub-national levels
Non-enforcement of fleet management policy
Absence of computerized fleet management system
Poor Stock Control
Lack of commitment
Absence of stock taking boards
Absence of stock control software
Shortage of specialized skills
Incentives/Remuneration
Lack of understudy/counter part plan
Fewer skilled manpower in the market
Strategic Issues Perceived Root Causes
Inadequate HIV/AIDS response internally and externally
Lack of know-how on HIV/AIDS mainstreaming internally and externally (Wellness Committee
HIV/AIDS Unit mainly focusing on external issues (lack of internal focus)
No consultation with directorates
Lack of commitment and support from management
lack of understanding of HIV/AIDS impact
Inefficient Information & Communication Systems (record keeping, sharing of information, communicating with stakeholders)
Inadequate filing system
no regular meetings & poor minute taking
Poor feedback & no follow-up
Inefficient meetings No regular meetings, no follow-up, poor chairmanship
Poor performance
Lack of motivation, lack of commitment, lack of training, negative attitudes
Insufficient compensation under current policy
Restructuring of MRLGHRD (i.e. Civil Defense, Planning and others)
Duplication of functions
No mandate (civil def.)
Understaffing/low incentive levels
Inadequate Physical & IT infrastructure
Lack of technical skills, inadequate budgetary allocation; IT infrastructure
Lack of land for expansions of local authorities
Refusal of traditional leaders to avail land.
Inadequate compensation value
Lack of funds to acquire additional land.
Lack of alternative communal farming land for relocation.
Inaccessibility of land by formally disadvantaged groups
Lack of affirmative land policy in urban areas
Lack of subsidy from Central Government to reduce cost of land to communities
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Strategic Issues Perceived Root Causes
Slow execution of local government reform initiatives
Existing laws not responsive
Inadequate capacity/inadequate funds
Institutional, administrative & legal shortcomings
Inefficient Information & Communication Systems (record keeping, sharing of information, communicating with
stakeholders)
Inadequate filing system
Poor minutes taking
Poor feedback
No regular meetings, no follow-up
Slow implementation of Decentralization
Lack of understanding/capacity/funding
Resistance to change/desire to hold on to power
Lack of commitment
Lack of Harmony on current legislation
Conflict of intent - LA /RC Act on selling of land; Bureaucratic processes
Outdated laws - planning ordinances (not including decent. Policy issues
Low Local Economic Development (LED)
Absence of a National Policy guidelines for LED
Low skill levels
Insufficient funding
Unfavorable Attitudes, motivation and commitments
Lack of communication
Lack of recognition and appreciation, acknowledgement of knowledge and skills
Inadequate Codified information and manuals/Inadequate information and communication system
No proper filing system
Lack of commitment
Strategic Issues Perceived Root Causes
Inappropriate & inadequate Budget Allocation
Lack of proper budget formulation procedures
Lack of budget forums
Inadequate proactive planning
Lack of flexibility in budget allocations
Insufficient serviced land
Capital Budget constraints
Insufficient funds for compensation of Communal Farmers being relocated from newly declared local authority areas
Ownership issues
Lack of pro-active town planning
Under utilization of local building materials
Lack of awareness, mindset and attitude
Lack of special skills
Conventional building standards
Insufficient hardware Budget constraints
Strategic Issues Perceived Root Causes
Insufficient serviced land
Capital Budget constraints
Insufficient funds for compensation of Communal Farmers being relocated from newly declared local authority areas
Ownership issues
Lack of pro-active town planning
Under utilization of local building materials
Lack of awareness, mindset and attitude
Lack of special skills
Conventional building standards
Critical shortage of housing/Housing backlog
Lack of serviced land
Unaffordability/High building standards
Lack of appropriate technology
Unemployment; poverty
Rural-urban migration
Unproclaimed areas
Insufficient funding
High cost of building materials
Lack of information
Dependency syndrome
Poor Sanitation
Lack of capacity to mitigate urbanization pressure
Bucket System
Natural Disasters
3.0 HIGH LEVEL STATEMENTS
3.1 Organizational Mandate
The formal mandate for MRLGHRD is derived from the following national documents:
Constitution of Namibia Chapter 12 (102)
Presidential Decree of 21/03/05 based on Article
32 Chapter 5 paragraph 5G which gives
presidential powers to establish Ministries
Decentralization Enabling Act (2000) Decentralization policy
Regional Councils Act 22 of 1992 The restructuring of the Ministry initiated in 2005
and completed during 2006.
Regional councils Amendment Act, 2002 Public Service Act, 1995 (Act No. 13 1995)
Local Authority Act 23 of 1992 Treasury Instruction and State Finance Act 31 of
1991
Local Authorities Act of 2000 as amended Tender Board Regulation for Regional Councils
(RCs) and Local Authorities (LAs)
Cabinet Resolution (2000) which led to
establishment of DDC Tender board Act and Regulation
Traditional Authorities Act 25 of 2000 Council of Traditional Authorities Act 13 of 1997
Fire Brigade Services Act No. 5 of 2006 National Housing Policy, 1991
National Housing Development Act, Act 28 of 2000 Town Planning Ordinance, 18 of 1954
Habitat Agenda & Istanbul Declaration, 1976 Township & Division of land Ordinance (11 of
1963)
Habitat Plan of Action (2000) Some Sector Acts e.g. Education Act, Inland
Fisheries Act, Water Act
The following is the mandate for MRLGHRD:
MRLGHRD MANDATE
1.0. To coordinate and manage decentralization in Namibia; This entails transferring power to RCs, LAs and TAs structures, providing advisory services, technical support and capacity building:
1.1. Develop policy guidelines & procedures, evaluating institutional readiness of Line Ministries and Sub-National government and legislation harmonization as well as introduce good governance principles.
1.2. Facilitate recognition of traditional communities and ensure compliance with provisions of Laws/ Legislations.
1.3. Ensure adequate Legislation, policies and Standards for Sub-National structures.
1.4. Coordinate and facilitate Rural Development Activities, policies and legislation to ensure sustainable rural livelihoods, reduced poverty, improved living conditions and shelter, mitigate rural-urban migration.
1.5. Ensure appropriate town planning and establishment, infrastructural development and land use management.
2.0. To ensure effective discharge of all prescribed functions through support services.
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3.2 The Mission Statement
The Mission or Purpose for MRLGHRD was developed with the intent to clearly describe the
Ministry’s mandated functions and justifying its existence in a simple and unambiguous manner.
Additionally, the developed mission takes into account MRLGHRD’s core values as listed below.
3.3 The Vision Statement
What MRLGHRD wants to accomplish and become in five years time through the implementation
of this Strategic Plan is captured in its vision statement, which stretches the Ministry’s capabilities
and image of itself. In addition, MRLGHRD’s vision is meant to resonate with all its management
and staff, making them feel proud to be associated with such an organization. The Ministry’s vision
also gives shape and direction to its desired future.
3.4 The Core Values
The core values for the Ministry are a reflection of qualities that the MRLGHRD considers
worthwhile and are to be deeply held driving forces by all its staff and management. Through these
core values, the Ministry clearly defines how it wants its employees to behave with each other in the
organization and how MRLGHRD in turn will value its customers, suppliers, and the internal
community. The Ministry’s five core values are presented below.
To facilitate establishment and capacitation of regional and
local government systems in order to deliver effective,
efficient and sustainable services to communities.
A leading institution in the establishment of sustainable
decentralized sub-national governments in Sub-Saharan Africa.
MRLGHRD’s Mission
MRLGHRD’s Vision
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Core Values for MRLGHRD:
Our Core Values What we Mean
Professionalism: Conducting ourselves and serving our clients in a manner
that reflects the positive image of the ministry.
Accountability: Carrying out our tasks as per our mandate in such a way that
we accept responsibility for our actions.
Commitment:
Carrying out and delivering the services to our
clients/customers as promised to meet the set objectives or
desired objectives, giving our time and energy in order to
achieve our desired results.
Fairness: Treating our clients equally.
Integrity: Executing our responsibilities with honest, truthfulness,
reliability, honour and obligation.
Professionalism
Accountability
CommitmentFairness
Integrity
MRLGHRD CORE VALUES
Page 18 of 39
Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
The three high level statements for MRLGHRD – its vision, mission and core values – are long term
and inspiring statements developed taking into account Vision 2030 and the situational analysis.
These also took into account the previous strategic planning initiatives.
4.0 STRATEGIC THEMES AND OBJECTIVES
4.1 Strategic Themes
Based on the identified strategic issues, four strategic themes were established and defined as
follows:
STRATEGIC THEME WHAT WE MEAN
Sustainable Habitat for
All
Ensuring human settlement development in rural and urban areas through
creation of an environment conducive for human beings to live with
accessibility to the following: Land, housing, roads, sanitation, water,
energy, markets, town planning and other government services such as
health and educational facilities.
Operational Excellence Performance excellence and enhanced service delivery through improved
internal processes.
Capital Infrastructural
Development Facilitating development, acquisition and maintenance of physical assets
Good Governance,
Legislation & Policy
Ensure Participation, Transparency and Accountability Ensure Good
Governance and providing an enabling policy and Legislative framework
and implementation.
Section 4.1.1 below lists down the identified key strategic issues in relation to the four strategic
themes.
Page 19 of 39
Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
4.1.1 Key Strategic Issues and Themes
OPERATIONAL EXCELLENCE
Strategic Issues Perceived Root Causes
Unfavorable Attitudes, motivation and commitments
Lack of communication
Lack of recognition and appreciation, acknowledgement of knowledge and skills
Inappropriate & inadequate Budget Allocation
Lack of proper budget formulation procedures
Lack of budget forums
Inadequate proactive planning
Lack of flexibility in budget allocations
Inadequate Codified information and manuals/Inadequate information and communication system
No proper filing system; Lack of commitment
GOOD GOVERNANCE, POLICY & LEGISLATION
Strategic Issues Root Causes
No clear guidelines for recognition of traditional authorities
Lack of effective execution on legislative provision
Lack of capacity
Lack of effective implementation of legislations e.g. traditional leaders recognition & their operational structures
Inadequate regulations/policies/guidelines
Lack of capacity
High poverty levels
Unemployment; Low productive capacity
Lack of aggressive pro-poor policies
Lack of Skills
Mismanagement of funds in the Local Authorities and Regional Councils
Poor monitoring and evaluation procedures
Lack of appropriate skills
Proper systems not in place
Inability of RCs & LAs to pay service providers, e.g bulk service providers
High unemployment
Mismanagement
lack of adequate funding
Poor billing & credit control system
Poor performance by RCs & LAs on decentralized functions
Absence of performance agreements, low accountability, etc
Conflict between politicians & administrators
Lack of strategic planning
Lack of capacity: funding; mismanagement
Low economic activities
Dilapidated Infrastructure
Political interference
Fighting Among Regional Council and Local Authority Councilors
Political Difference
Lack of understanding of administrative and Legal Issues
Illiteracy & mistrust
GOOD GOVERNANCE, POLICY & LEGISLATION
Strategic Issues Root Causes
Slow execution of local government reform initiatives
Existing laws not responsive
Inadequate capacity/inadequate funds
Institutional, administrative & legal shortcomings
Inefficient Information & Communication Systems (record keeping, sharing of information, communicating with stakeholders)
Inadequate filing system
Poor minutes taking; Poor feedback
No regular meetings, no follow-up
Slow implementation of Decentralization
Lack of understanding/capacity/funding
Resistance to change/desire to hold on to power
Lack of commitment
Lack of Harmony on current legislation
Conflict of intent - LA /RC Act on selling of land; Bureaucratic processes
Outdated laws - planning ordinances (not including decent. Policy issues
Low Local Economic Development (LED)
Absence of a National Policy guidelines for LED
Low skill levels; Insufficient funding
OPERATIONAL EXCELLENCE
Strategic Issues Root Causes
Unutilized funds
Lack of capacity to implement programs/ projects
Lack of capacity to plan
Inappropriate & inadequate Budget Allocation
Lack of proper budget formulation procedures
Lack of budget forums
Inadequate proactive planning
Lack of flexibility in budget allocations
Insufficient office space
Lack of proper planning
Budget constraints
Untimely meeting of
supplier contractual
expectations
Lack of commitments and capacity to pay timeously
Unfavorable
Reputation and
Image
Poor service delivery; Bad attitude
Lack of political commitment
Lack of Trust Political differences/interference
Cultural background
Poor Teamwork
Lack of sharing of information; lack of social cohesion
Insubordination; disrespect
Lack of recognition
Personality conflicts; lack of interpersonal skills; inferiority complex
Cultural background
Negative attitudes towards one another
Poor fleet management
Absence of fleet management policies at sub-national levels
Non-enforcement of fleet management policy
Absence of computerized fleet management system
Poor Stock Control
Lack of commitment
Absence of stock taking boards
Absence of stock control software
Shortage of specialized skills
Incentives/Remuneration
Lack of understudy/counter part plan
Fewer skilled manpower in the market
Generally low levels of education of staff
Inheritance of old staff
Inappropriate internal horizontal transfers of staff
Changing appointment requirements
Page 20 of 39
Strategic Plan 2009 – 2014 MRLGHRD/ June 2008
CAPITAL INFRUSTRUCTURAL DEVELOPMENT
Strategic Issues
Root Causes
Inadequate Physical & IT infrastructure
Lack of technical skills, inadequate budgetary allocation; IT infrastructure
Lack of land for expansions of local authorities
Refusal of traditional leaders to avail land.
Inadequate compensation value
Lack of funds to acquire additional land.
Lack of alternative communal farming land for relocation.
Insufficient serviced land
Capital Budget constraints
Insufficient funds for compensation of Communal Farmers being relocated from newly declared local authority areas
Ownership issues
Lack of pro-active town planning
Under utilization of local building materials
Lack of awareness, mindset and attitude
Lack of special skills
Conventional building standards
Insufficient hardware
Budget constraints
SUSTAINABLE HABITAT FOR ALL
Strategic Issues
Root Causes
Insufficient serviced land
Capital Budget constraints
Insufficient funds for compensation of Communal Farmers being relocated from newly declared local authority areas
Ownership issues
Lack of pro-active town planning
Under utilization of local building materials
Lack of awareness, mindset and attitude
Lack of special skills
Conventional building standards
Critical shortage of housing/Housing backlog
Lack of serviced land
Unaffordability/High building standards
Lack of appropriate technology
Unemployment; poverty
Rural-urban migration
Unproclaimed areas
Insufficient funding
High cost of building materials
Lack of information
Dependency syndrome
Inaccessibility of land by formally disadvantaged groups
Lack of affirmative land policy in urban areas
Lack of subsidy from Central Government to reduce cost of land to communities
Poor Sanitation
Lack of capacity to mitigate urbanization pressure
Bucket System
Natural Disasters
OPERATIONAL EXCELLENCE
Strategic Issues
Root Causes
Inadequate HIV/AIDS response internally and externally
Lack of know-how on HIV/AIDS mainstreaming internally and externally (Wellness Committee
HIV/AIDS Unit mainly focusing on external issues (lack of internal focus)
No consultation with directorates
Lack of commitment and support from management
lack of understanding of HIV/AIDS impact
Inefficient Information & Communication Systems (record keeping, sharing of information, communicating with stakeholders)
Inadequate filing system
no regular meetings & poor minute taking
Poor feedback & no follow-up
Inefficient meetings
No regular meetings, no follow-up, poor chairmanship
Poor performance
Lack of motivation, lack of commitment, lack of training, negative attitudes
Insufficient compensation under current policy
Restructuring of MRLGHRD (i.e. Civil Defense, Planning and others)
Duplication of functions
No mandate (civil def.)
Understaffing/low incentive levels
Page 21 of 39
MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
4.2 Strategic Objectives Linked to Strategic Themes
Strategic objectives aimed at addressing the identified strategic issues for MRLGHRD were developed
and linked on the basis of cause-and-effect relationship. The developed objectives are clustered
according to the respective themes they articulate. Each of the four themes slices across four different
perspectives, namely, Finance, Learning and Growth, Internal Processes and Customer or
Stakeholder. For MRLGHRD, the perspectives relating to learning and growth as well as finance are
considered as enablers for the Ministry’s desired future, with finance perspective being the foundation.
This means that the more financial resources the Ministry has and the better their management and
utilization, the greater the capacity to engage in human, organizational capital development as well as
information technology necessary for the establishment of appropriate internal processes that are
critical for the delivery of quality service. Customer perspective is placed on top since the Ministry’s
mandate is ultimately service delivery in nature. The table below lists the developed objectives
grouped according to their respective themes.
Strategic Themes and Objectives
In total, MRLGHRD developed 22 strategic objectives and these are presented in the form of a
strategy map that shows how the objectives are dependent on one another. This inter-relationship
among objectives together visually describes the organization’s strategy. MRLGHRD considers the
established cause-and-effect linkages of these thematic objectives as key to arriving at the desired
future.
• Enhance Policy and Legal Framework.
• Effectively coordinate decentralizationimplementation.
• Ensure disaster preparedness.
• Ensure adherence to policies & legislation .
• Promote Good Governance.
• Ensure effective discharge of decentralized services.
• Ensure sufficient budgetary provision.
• Improve Financial management.
• Develop highly competent HR base.
• Improve operational plans & systems.
• Improve institutional capacity for sub-national government & traditional authorities.
• Improve system for developing sub-national government.
• Reduce HIV/AIDS prevalence & mitigate its effect.
• Improve reputation & image.
•Ensure establishment and proclamation of local authorities
•Facilitate provision of quality and affordable housing
•Coordinate and support rural development
•Ensure sustainable self help initiatives
•Ensure sustainable local authorities
•Ensure adequate office space
•Ensure highly developed infrastructure
•Facilitate acquisition and provision of sufficient serviced land
CAPITAL INFRASTRUCTURAL DEVELOPMENT
SUSTAINABLE HABITAT FOR ALL
GOOD GOVERNANCE,
POLICY & LEGISLATION
OPERATIONAL EXCELLENCE
MRLGHRD
4.3 MRLGHRD Strategy Map
SUSTAINABLE HABITAT FOR ALL GOOD GOVERNANCE, POLICY & LEGISLATION
OPERATIONAL EXCELLENCE
Lear
ning
&
Gro
wth
Fina
ncia
l Pe
rspe
ctiv
eIn
tern
al
Pers
pect
ive
I1 . En su re
e stab lish me n t &
p ro clamatio n o f
lo cal au th o ritie s
L1 . De ve lo p h igh ly
co mp e te n t HR b ase
F1 . En su re su fficie n t
b u d ge tary p ro visio n
I2 . Facil itate
p ro visio n o f
q u ality an d
affo rd ab le
h o u sin g I4 . Imp ro ve
o p e ratio n al
p lan s &
syste msI9 . En h an ce
P o licy & Le gal
Frame wo rk
I1 0 . Effe ctive ly
co o rd in ate
de ce ntralization imp le me n tatio n
Cust
omer
Pe
rspe
ctiv
e
C 8 . Imp ro ve re putation & image
C 1 . En sure adhe re nce to policies & le gislatio n
C2.
Pr om ot e
Good Gover nance
C 3 . En su re e ffe ctive
d isch arge of d e centralized
se rvice s
I3 . C o o rd inate
an d su p p o rt
rural d e ve lo p me n t
CAPITAL INFRASTRUCTURAL DEVELOPMENT
I7 . En su re h igh ly
d e ve lo p e d in frastru ctu re
I8 . Facil itate acq u isitio n &
p ro visio n o f su fficie n t
se rvice d lan d
I5 . Imp ro ve
syste m fo r
d e ve lo p in g su b-
n atio n al
go ve rn me n t
C 7 . En sure su stainable
lo cal au th oritiesC4. I m pr ove
inst it ut ional
capacit y f or su b-n atio n al
gover nm ent & t r adit ional
aut hor it ies
C6. Ensur e
su stain able self help init iat ives
I1 1 . En su re
d isaste r
p re p are d n e ss
I6 . En su re ad e q uate office
sp ace
F2 . Imp ro ve
fin an cial
man age me n t
Professionalism:
Conducting ourselves and serving our c lients
in a manner that reflects the pos itive image of
the minis try
Accountability: Carrying out our tasks
as per our mandate in such a way that we
accept respons ibility for our ac tions
Fairness:
Treating our c lients equally
Commitment:
Carrying out and delivering the services
to our c lients /cus tomers as promised to meet the
set objec tives or desired objec tives . To give our
time and energy in order to achieve our
des ired results
Integrity: Executing our
respons ibilities with hones t, truthfulness ,
reliability, honour and obligation
OUR CORE VALUES
A le ad in g in stitu tio n in th e e stab lish me n t o f su stain ab le
d e ce n tralize d su b -n atio n al go ve rn me n ts in Su b -Sah aran Africa.
Vision
To facilitate establishment and capacitation of regional and Local government systems in order to deliver effective, efficient and
sustainable services to communities.
Mission
Our Core Values and purpose are the Foundation of Everything we do
C 5 . Reduce HIV/AIDS p re valence & mitigate its e ffe ct
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
5.0 MRLGHRD CORPORATE SCORECARD
The Strategic Plan for MRLGHRD is further presented in a balanced scorecard framework,
which comprehensively captures all the relevant variables in order to translate strategy into
operational objectives that drive both behavior and performance.
The balanced corporate scorecard for MRLGHRD consists of four different perspectives,
namely: finance, learning and growth, internal processes, and customer or stakeholder
perspectives. All the four themes cut across the four different perspectives.
To achieve this, MRLGHRD ensured that its corporate scorecard incorporated the following
BSC variables: strategic themes, objectives, measures (PIs), baselines, targets, initiatives, units
accountable and resources.
5.1 BSC Measures -- Performance Indicators (PIs)
MRLGHRD established its measures for the developed strategic objectives. BSC measures or
performance indicators (PIs) are the respective performance metrics that will reflect progress
against the 22 strategic objectives the Ministry developed. The established PIs are of different
forms, including indices, ratios, ratings percentages and absolute numbers. MRLGHRD will use
the established PIs and Targets as the criteria for assessing objectives and ultimate performance
outcome. The Ministry will also use the PIs to measure its performance at different levels –
individual staff member, directorate/unit and the MRLGHRD as a whole. There are two types of
measures, namely: Lag (outcome) and Lead (driver) measures, and both types were used by the
Ministry. Whereas lead measures are for measuring achievement of the intermediate processes,
activities and behaviors, lag measures on the other hand are for assessing performance results at
the end of a time period or activity. For the 22 developed strategic objectives, MRLGHRD
identified 31 measures.
5.2 Targets and Baselines
MRLGHRD established its performance targets which are discontinuous metric standards for
each respective PI in relation to set objectives. The Ministry will use the targets to communicate
the need for change. The set targets are the expected levels or standards of performance
(quantitatively or qualitatively) on the respective objectives to be reached over the five-year
period. MRLGHRD will also use the set targets as basis for performance monitoring and
evaluation. In this case, the Ministry set targets that are challenging and stretch its organizational
aspirations beyond the business-as-usual boundaries while remaining realistic and achievable,
taking into account existing outstanding performance standards or best practices applicable to it.
When setting its targets, MRLGHRD also considered the respective baselines for them.
Baselines are prevailing levels of performance, achievement or degree of occurrence of the
variables to be measured. This, among other things, ensures that the targets set are realistically
stretched. Where no baseline information was available, the Ministry has targeted to establish
such information at the beginning of implementation of the Strategic Plan and adjustment will be
made accordingly to targets that may have been unrealistically set. However, for most of its
targets, MRLGHRD has baseline information. Initiatives relating to establishing baseline
information, where this is not currently available, were also identified and will be implemented
in the first year of the Strategic Plan.
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
5.3 BSC Strategic Initiatives and Accountability
The Ministry’s developed BSC initiatives are the strategically planned and well thought out
activities or projects which are in essence actions to be undertaken during the planned five-year
period to steer MRLGHRD to its desired future. These initiatives are linked to the developed
strategic objectives, measures and targets. For the 22 strategic objectives developed, MRLGHRD
established 121 strategic initiatives that must be undertaken to achieve the desired future. These
appear in the Ministry’s Scorecard below.
Accountability for the established measures and initiatives was agreed upon in terms of the
Ministry’s directorates or units responsible.
5.4 Resources Allocation
On the basis of identified initiatives, MRLGHRD estimated resources necessary to achieve its
vision. The resources required vary in nature such as financial, human and structural. They could
be tangible or intangible. The estimated resources for this Strategic Plan have been carefully
linked to the identified initiatives in order for the Ministry to be able to close the gap between its
current level of performance and the ambitious targets to be achieved during the next five years.
The Ministry’s Scorecard has the total budget for all the planned initiatives.
Adequate resources are critical to the effective implementation of the identified initiatives,
which, with careful management of the process, could result in MRLGHRD realizing its set
objectives. The Ministry appreciates the fact that strategic planning and operational budgeting
are too important to be treated as mutually exclusive processes and will thus link operational
budgeting to its Strategic Plan so that its path of action is tied to its vision.
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
MRLGHRD Corporate Scorecard
MRLGHRD Permanent Secretary
2009 to 2014
Targets
Objectives: KRA Measurements:
PI
Accountable
Unit Baseline
Year 1-
2009/10
Year 2 –
20010/11
Year 3 –
2011/12
Year 4 –
2012/13
Year 5 –
2013/14 Initiatives / Programs Priority
Current:
Yes/No
Initiative
Acc. B/R = Y1 B/R = Y2 B/R = Y3 B/R = Y4 B/R = Y5
Budget /
Resources
Cu
stom
er P
ersp
ecti
ve
C1. Ensure
adherence to
policies &
legislation
% compliance
to
implementation
guidelines
All Directors No BL Establish
Baseline 100% 100% 100% 100%
C1.1: Conduct survey to establish baseline
by assessing adherence. 1 N All DD 1,000,000 0 0 0 0 1,000,000
C1.2: Develop and formulate
guidelines/regulations 1 Y All D 500,000 1,000,000 1,500,000 2,000,000 2,500,000 7,500,000
C1.3: Conduct Training on Policies and
Legislation 2 Y All D 1,000,000 1,500,000 1,500,000 2,000,000 2,500,000 8,500,000
C1.4: Monitor and evaluate adherence to
Polices and Legislation 2 Y All DD 1,600,000 1,673,000 1,682,000 1,790,000 1,890,000
8,635,000
C1.5: Conduct yearly survey to assess
adherence 2 N All DD 0 0 0 0 0 0
C1.6 Distribute Relevant ICT Policies 2 Y DDIT 0 0 0 0 0 0
C1.7 Conduct ICT Awareness Campaigns 2 Y DFHR 0 0 0 0 0 0
C2. Promote Good
Governance
% compliance
to Action Plan
for achieving
Transparence,
Public
Participation &
Communication
All Directors No BL Establish
Baseline 100% 100% 100% 100%
C2.1: Conduct survey to establish baseline
on good governance. 1 N All D 1,000,000 0 0 0 0 1,000,000
C2.2: Develop and implement Action plan
on Good Governance relating to fairness;
accountability; transparency; communication
and public participation
1 Y All DD 0 0 0 0 0 0
C2.3 Finalize and Implement Sub-National
E-Government Strategy. 2 Y IT 0 0 0 0 0 0
C2.4: Monitor and Evaluate implementation
of Action Plan to determine compliance. 2 Y All D 0 0 0 0 0 0
C3. Ensure
effective discharge
of decentralized
services
Customer
satisfaction
index
DHHPTSC/
DDC/
DRLGTAC
No BL Establish
Baseline Satisfactory Good Good Very good
C3.1: Establish baseline using Needs
Assessment Report on Decentralizing
Ministries and RCs.
1 Y All DDC
Chiefs 0 0 0 0 0 0
C3.2 Capacitate the Sub-national Govt by
providing resources, Training & ensure
appropriate Regional & Town Planning.
2 Y All D 200,000 200,000 200,000 200,000 200,000 1,000,000
C3.3 Monitor and Evaluate initiatives 2 Y Chiefs 0 0 0 0 0 0
C4. Improve
institutional
capacity for sub-
national
government &
traditional
authorities
% increase in
customer
satisfaction
DRLGTAC No BL Establish
BL BL+10% Y2+10% Y3+10% Y4+10%
C4.1: Review LAs & RCs Acts to include
eligibility criteria for election of councilors
& review TAs Act to include regulation for
recognition, appropriate structure, etc.
2 Y DRLGTAC 50,000 0 0 0 0 50,000
C4.2: Initiate/Finalize/implement reform
processes for Local government & TAs 1 Y DRLGTAC 0 0 0 0 0 0
C4.3: Review policy and Legislation to
harmonize with decentralization 1 Y DODL 150,000 130,000 150,000 150,000 150,000 730,000
C4.4: Conduct tailor made training for
councilors & staff (RCs & LAs) 1 Y
DRLGTAC/
DDC 4,200,000 4,200,000 4,200,000 4,200,000 4,200,000 21,000,000
C4.5: Identify more revenue sources to
Increase the revenue base 1 Y DRLGTAC 250,000 0 0 0 0 250,000
C4.6: Enforce compliance to financial
regulations to achieve financial prudence 1 Y DDRLAF 0 0 0 0 0 0
C4.7: Introduce standard recruitment policy
& employ competent staff 2 Y DDRLGTAC 25,000 0 0 0 0 25,000
C4.8: Review conditions of service 1 Y DRLGTAC 0 0 0 0 0 0
C4.9: Conduct staff competence audit 1 N DDHR/
DDFA 0 0 0 0 0 0
C4.10: Design Programs & conduct Training 1 Y DDC 0 0 0 0 0 0
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
C5. Reduce
HIV/AIDS
prevalence &
mitigate its effect
% reduction in
HIV/AIDS
prevalence
HR
19.9% (N) 19.9% 19.4% 19.4% 18.9% 18.4% C5.1: Implement and maintain Workplace
Program on HIV/AIDS 1 Y DDHR 0 200,000 250,000 150,000 150,000 750,000
No BL (I) Est BL BL BL-0.5% Bl-1% BL-1.5% C5.2: Raise Awareness on Prevention
(Information sharing sessions on HIV/AIDS) 2 Y DDHR 120,000 150,000 180,000 210,000 260,000 920,000
Compliance to
Implementation
Plans for HIV
reduction
HR No BL Establish
Baseline
Fully
comply Fully comply
Fully
comply
Fully
comply
C5.3: Coordinate and strength RCs, LAs &
TAs response to HIV 2 Y DDHR 0 0 0 0 0 0
C5.4: Promote Voluntary Counseling
Testing 1 N DDHR 0 0 0 0 0 0
C5.5: Implement computerized
Statistical/Analytical System 1 N DDHR 50,000 50,000 50,000 50,000 50,000 250,000
C6. Ensure
sustainable self
help initiatives
# of sustainable
self help
initiatives
DRDC 64 70 77 85 94 103
C6.1: Provide training on warehouse
management and stock control 1 Y SFSS 100,000 110,000 121,000 133,100 146,410 610,510
C6.2: Oversee implementation of self help
initiatives (San Empowerment for household
food security, Food/cash for work programs
& Youth employment schemes)
1 Y SFSS 0 0 0 0 0 0
C6.3: Assist in acquisition of
inputs/materials for identified projects 1 Y SFSS 0 0 0 0 0 0
# of
communities/ho
usehold assisted
through SHIs
DRDC 1,959 2,155 2,371 2,608 2,869 3,156
C6.4: Assess needs for food distribution;
procure food and non-food items for project
beneficiaries
1 Y SFSS 2,000,000 2,200,000 2,420,000 2,662,000 2,928,200 12,210,200
C6.5: Encourage and determine the
participation of Women & keep database on
gender participation
2 Y SFSS 0 0 0 0 0 0
C7. Ensure
sustainable local
authorities
# of financially
sustainable local
authorities
DRLTAC 25 25 26 31 34 37
C7.1: Conduct financial and human
resources audit to RCs and LAs 2 Y IA/OPM 0 0 0 0 0 0
C7.2: Finalize and implement LRED White
Paper 1 Y D 0 0 0 0 0 0
C7.3: Introduce LED initiatives for LAs &
RCs 3 N D 0 0 0 0 0 0
C7.4: Assess LAs sustainability levels 3 N D 0 0 300,000 0 0 300,000
C7.5: Determine possibilities of broadening
revenue base 1 N D 0 0 0 0 0 0
C8. Improve
reputation &
image
Customer
satisfaction
index
CLO No BL Establish
Baseline Satisfactory Good Good Very good
C8.1: Respond timely to queries,
correspondences & contractual obligations. 1 Y All Staff 0 0 0 0 0 0
C8.2: Adhere to customer charter 1 Y All Staff 9,491,000 10,248,000 10,759,000 10,900,000 11,100,000 52,498,000
C8.3: Undertake customer surveys 2 N CLO 50,000 0 50,000 0 50,000 150,000
C8.4: Conduct training in customer care 2 Y DDHR 150,000 150,000 150,000 150,000 150,000 750,000
C8.5: Develop and Maintain Interactive Web
portal for Ministry & Sub-national Govt. 2 Y CSA & CLO 150,000 150,000 150,000 150,000 150,000 750,000
C8.6: Conduct team building workshops,
trainings, seminars, etc 2 Y DDHR 200,000 200,000 200,000 200,000 200,000 1,000,000
C8.7: Review linkages of all ministerial
components (sub-national governments). 2 Y CSA & CLO 150,000 150,000 100,000 100,000 100,000 600,000
22,286,000 22,161,000 23,862,000 24,945,100 26,624,610 119,878,710
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
Inte
rnal
Pro
cess
es P
ersp
ecti
ve
I1. Ensure
establishment &
proclamation of
local authorities
# of additional
local authorities
established
DHHPTS 1 1 2 3 1 1
I1.1: Coordinate Township planning, Land
surveying & Land registration 1 Y DDP 1,010,000 1,031,000 1,001,000 1,001,000 750,000 4,793,000
I1.2: Coordinate construction of services 1 Y DDTS 600,000 590,000 595,000 645,000 650,000 3,080,000
I.1.3: Proclaim LA areas 1 Y DDRL 0 0 0 0 0 0
I2. Facilitate
provision of
quality and
affordable housing
% compliance
to set standards DHHPTS 85% 100% 100% 100% 100% 100%
I2.1: Finalize building manual and National
Housing Policy 1 Y DHHTAC 161,000 162,000 158,000 209,000 232,000 922,000
I2.2: Review of National Housing
Development Act and its regulations 3 N DHHTAC 161,000 162,000 158,000 209,000 232,000 922,000
I2.3: Review National Housing Program
Implementation guidelines 3 N D 0 696,000 0 0 0 696,000
I2.4: Conduct housing workshops with all
relevant stakeholders 1 Y D 0 0 765,000 0 0 765,000
I.2.5: Provide technical, financial & admin
training to officials responsible for housing
in RCs and LAs
1 Y DDH 327,000 307,000 328,000 328,000 350,000 1,640,000
I2.6: Assess Project proposals 1 Y DDH 406,000 352,000 346,000 346,000 350,000 1,800,000
I2.7: Conduct research on local building
materials & promote their use 1 Y D 51,000 28,000 36,000 36,000 40,000 191,000
I2.8: Establish skills, research and
development centres at RCs 3 N D 1,000,000 950,000 846,600 1,000,000 2,000,000 5,796,600
I2.9: Create and maintain human settlement
database 1 N D 200,000 200,000 200,000 200,000 200,000 1,000,000
I2.10: Make funding available for housing to
RCs & LAs 1 Y D 56,464,000 55,357,000 58,430,000 60,200,000 65,200,000 295,651,000
I.2.11: Monitor and evaluate implementation
and compliance to set standards 1 Y DDH/ DDTS 421,500 395,600 303,700 319,000 323,000 1,762,800
I3. Coordinate and
support rural
development
# of
development
initiatives
implemented in
rural areas
DRD No BL Establish
BL BL+10 Y2+10 Y3+10 Y4+10
I3.1: Formulating Rural development
project/white paper 1 Y DRDC 0 0 0 0 0 0
I3.2: Convene the National Rural
Development Conference 1 N DRDC 500,000 0 0 0 0 500,000
I3.3: Coordinate Rural Industrialization
(SME, Micro Finance, Rural Economic
development initiatives)
2 N SRI 0 0 0 0 0 0
I3.4: Establish and support Rural
Development Centres 1 Y SRI 2,000,000 2,700,000 3,000,000 3,500,000 4,000,000 15,200,000
I3.5: Natural Resource Development
(Coordinate the preservation of the Eco
system in Rural areas including enhancing
waste management & sanitation)
3 N NRD 0 0 0 0 0 0
I3.6: Social Infrastructure development
(Assist Stakeholders in coordination of
Social infrastructure development
1 Y SNISD 0 0 0 0 0 0
I3.7: Planning, Monitoring and Evaluation
(Assisting Regional planners in rural
development & Strengthen the monitoring
and evaluation techniques)
1 Y PME 0 0 0 0 0 0
I3.8: Statistics and Research (Initiate and
avail research/survey reports and statistics to
all stakeholders)
2 N SSR 0 100,000 100,000 100,000 100,000 400,000
I4. Improve
operational plans
& systems
# of plans &
systems
reviewed/develo
ped
All Directors No BL 1/5 1/5 1/5 1/5 1/5
I4.1: Review operational plans through
workshop 1 Y
ALL
Directors 500,000 500,000 500,000 500,000 500,000 2,500,000
I4.2: Develop and implement ICT based
operational plans and systems 2 Y DDIT 500,000 500,000 500,000 500,000 500,000 2,500,000
I4.3: Conduct training on developed plans
and systems to maximize usage 2 N TO 100,000 100,000 100,000 100,000 100,000 500,000
% Downtime of
ICT Systems DFHRA 1%
Less than
1%
Less than
1% Less than 1%
Less than
1%
Less than
1%
I4.4: Continuously monitor ICT systems and
networks 1 Y DDIT 400,000 400,000 400,000 400,000 400,000 2,000,000
I4.5: Replace one third of ICT hardware
annually. 1 Y DDIT 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 5,000,000
I4.6: Implement ICT Service Level
Agreements (SLA) 1 Y DDIT 300,000 300,000 300,000 300,000 300,000 1,500,000
I4.7: Provide Adequate funding for ICT
Projects, Systems and Services 1 Y DDIT 0 0 0 0 0 0
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
I5. Improve system
for developing
sub-national
government
# of systems
reviewed/develo
ped
DRLGTAC/
DDC No BL 1/5 1/5 1/5 1/5 1/5
I5.1: Develop and implement
Intergovernmental Grant System 1 Y DDPDL 0 0 0 0 0 0
I5.2: Expand ICT Network for sub-national
government 1 Y DDIT 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 30,000,000
I5.3. Develop & implement computerized
systems (Fleet Management, stock taking,
filing, etc. System)
1 Y DDF 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 5,000,000
I5.4: Determine Feasibility of computerizing
manual systems (stock control, Document
management etc)
1 N DDC &
DRLGTAC 100,000 100,000 100,000 0 0 300,000
I5.5: Design and implement feasible
computerized systems 1 N DDTS 0 0 0 0 0 0
I6. Ensure
adequate office
space
# of additional
offices
constructed
(RCs, Const.,
LAs & Trad.
Offices)
DDTS 115 +16 +5 +5 +3 +3
I6.1: Make funds available for all planned
activities 1 Y DDTS 0 748,000 748,000 750,000 0 2,246,000
16.2: Identify and acquire land 2 Y DDTS 0 0 0 0 0 0
% increase in
budget
allocation
DDTS N$48.4m BL+10% BL+10% Y2+10% Y3+10% Y4+10%
16.3: Prioritize according to agreed criteria 2 Y DDTS 0 0 0 0 0 0
16.4: Design and construct offices through
tender 3 N DDTS 44,000,000 48,400,000 57,200,000 39,600,000 43,500,000 232,700,000
I7. Ensure highly
developed
infrastructure
% increase in
public rating DDTS No BL
Establish
baseline BL+2% Y2+4% Y3+6% Y4+8%
17.1: Establish base line through survey 1 Y DDTS 0 0 0 0 0 0
I7.2: Review and amend existing standards 1 Y DDTS 0 0 0 0 0 0
I7.3: Prioritize infrastructural development 2 Y DDTS 0 0 0 0 0 0
I7.4: Develop plans and land surveying 2 N DDTS 3,000,000 3,300,000 3,600,000 3,900,000 4,300,000 18,100,000
% increase in
budgetary
allocation
DDTS 10% 20% 30% 40% 50%
I7.5: Make funds available 1 Y DDTS 0 0 0 0 0 0
I7.6: Enforce standards 2 Y DDTS 0 0 0 0 0 0
17.7: Design and construct Infrastructure
according to set standards 3 N DDTS 45,800,000 50,300,000 55,400,000 60,900,000 67,050,000 279,450,000
I7.7: Monitor & evaluate implementation of
initiatives 3 Y DDTS 0 0 0 0 0 0
I8. Facilitate
acquisition &
provision of
sufficient serviced
land
% increase in
budgetary
allocation
DHHPTSC/
DRLGTAC 5% 10% 15% 20% 25%
I8.1: Review of compensation policy 1 Y DDLASS 0 0 0 0 0 0
18.2: Establish base line through survey 1 Y DDLASS 0 0 0 0 0 0
18.3: Prioritize areas for proclamation 2 Y DRLTAC 0 0 0 0 0 0
Increase in # of
serviced plots DHHPTSC No BL
Establish
baseline +50 +100 +150 +250
18.4: Render assistance for compensation 2 N DRLTAC 5,000,000 10,000,000 15,000,000 5,000,000 5,000,000 40,000,000
18.5: Assist in planning, surveying,
servicing and proclamation of acquired land
taking into account market segmentation.
3 N DRLTAC 9,000,000 18,000,000 27,000,000 9,000,000 9,000,000 72,000,000
I9. Enhance Policy
& Legal
Framework
# of policies &
legislation
reviewed/formu
lated
All Directors No BL Establish
baseline 2 2 2 2
I9.1: Develop guidelines 2 Y All D 0 0 0 0 0 0
I9.2: Review Policies / Legislation 1 Y All D 500,000 500,000 1,000,000 1,000,000 500,000 3,500,000
I9.3: Conduct training on interpretation of
policy & legislation 1 Y All D 200,000 600,000 1,000,000 1,500,000 1,500,000 4,800,000
I10. Effectively
coordinate
decentralization
implementation
# of identified
functions
decentralized
DDC 1 3 3 4 8 10
I10.1: Develop and implement
Decentralization Action Plans 1 Y DDC Chiefs 0 1,500,000 2,000,000 3,000,000 3,500,000 10,000,000
I10.2: Operationalise Decentralization Policy
Implementation Committee (DPIC) 1 Y
All DD &
Chiefs 0 0 0 0 0 0
I10.3: Develop DPIC Terms of Reference 1 Y DDC
Director 0 0 0 0 0 0
I11. Ensure
disaster
preparedness
Compliance to
implementation
of Action Plan
DRLGTAC No BL Establish
baseline
Fully
comply Fully comply
Fully
comply
Fully
comply
I11.1: Participate in finalization of national
guidelines/ policy 1 Y CCO 0 0 0 0 0 0
I11.2: Provide funding 1 N CCO 500,000 500,000 700,000 600,000 500,000 2,800,000
% increase in
budget
allocation
DRLGTAC No BL Establish
baseline 5% 10% 10% 15%
I11.3: Develop and implement modalities for
implementation of LA Fire/B Act 2 Y CCO 0 0 0 0 0 0
I11.4 Conduct capacity building training of
Civil Defense Committee 2 N CCO 0 0 0 0 0 0
183,840,500 209,595,600 242,761,300 206,434,000 222,645,000 1,065,276,400
Page 29 of 39
MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
Lea
rnin
g &
Gro
wth
L1. Develop
highly competent
HR base
% compliance
to PMS FHR 30% 43% 60% 80% 90% 100%
L1.1: Conduct competence audit 1 N DDHR 150,000 150,000 150,000 150,000 150,000 750,000
L1.2: Review and align organization to
strategic 1 N DFHRA 0 0 0 0 0 0
L1.2: Develop & implement Human
Resource Development Plans 1 Y DDHR 1,500,000 1,500,000 1,500,000 1,500,000 1,500,000 7,500,000
L1.3: Review Training Policy in line with
OPM 1 Y DDHR 0 0 0 0 0 0
L1.4: Conduct PMS training to all staff
(Ministry & RCs) 1 N
INTERNAL
FLT 0 0 0 0 0 0
L1.5: Implement Performance Agreements 1 N ALL
DIRECTORS 0 0 0 0 0 0
L1.6: Recruit highly qualified staff 2 Y DDHR 0 0 0 0 0 0
L1.7: Identify and implement appropriate
incentives 2 Y DDHR 0 0 0 0 0 0
1,650,000 1,650,000 1,650,000 1,650,000 1,650,000 8,250,000
Fin
an
cial
Per
spec
tive
F1. Ensure
sufficient
budgetary
provision
Compliance to
Action Plan for
participatory
budget
formulation
All Directors No BL Establish
Baseline
Fully
comply Fully comply
Fully
comply
Fully
comply
F1.1: Capacity building (training) for staff in
budgeting 1 Y DDF 150,000 150,000 150,000 150,000 150,000 750,000
% of sub
programs
adequately
funded
All Directors No BL 80% 85% 90% 100% 100%
F1.2: Review current allocation 2 Y DDF 0 0 0 0 0 0
F1.3: Conduct Participatory budgeting
process through consistent consultation and
involvement of all stakeholders from the
beginning of the process
3 Y DDF 0 0 0 0 0 0
F2. Improve
financial
management
% variance FHR
2% Surplus;
0% on
Deficit
2% on S;
0% on D
1.5% (S)
0% (D)
1% (S)
0% (D)
0.5% (S)
0% (D)
0.5% (S)
0% (D) F2.1: Set realistic estimates 1 Y DDF 0 0 0 0 0 0
% of sub
programs
executed as
planned
All Directors 80% 85% 90% 95% 98% 99.5%
F2.2: Enforce financial prudence 1 Y DDF 0 0 0 0 0 0
F2.3: Conduct Regular budget monitoring 1 Y DDF&
DRLGTAC 0 0 0 0 0 0
150,000 150,000 150,000 150,000 150,000 750,000
Total Strategic Budget Required 1,194,155,110
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
6.0 STRATEGIC BUDGET
The total strategic budget for MRLGHRD Strategic Plan stands at N$1,194,155,110 over the
five-year period, with average annual budget being N$238,831,022. Cost estimates relating to
respective initiatives are comprehensively indicated in the Scorecard for the Ministry. The table
below shows the total summaries of the strategic budget:
7.0 ORGANISATIONAL INTERVENTION
Although many organizations embark on elaborate strategic planning, only a few implement
their strategic plans successfully. According to the Balanced Scorecard Collaborative, the low
success rate is largely due to the following four barriers to strategy execution:
Four Barriers to Strategy Execution (By BSC Inc.)
The Vision Barrier
Only 5% of workforce
understand strategy
The People Barrier
Only 25% of managers
have incentives linked to
overall strategy
9 of 10 companies fail to
implement strategy
The Management
Barrier
85% of executive teams
spend < 1 hour/ month
discussing strategy
The Resource Barrier
60% of organizations do
not link budget to strategy
MRLGHRD will have to be fully aware of these four barriers to strategy execution and put in
measures to overcome them and deliver on the basis of the developed Strategic Plan. The
Ministry needs to organizationally align itself with the Strategic Plan and secure implementation
commitment. This will include ensuring the following specific Critical Success factors:
B/R = Y1 B/R = Y2 B/R = Y3 B/R = Y4 B/R = Y5
Budget /
Resources
Total Strategic
Budget
Required
207,926,500 233,556,600 268,423,300 233,179,100 251,069,610 1,194,155,110
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
Critical Success Factors
Reviewing and re-aligning the organization structure in line with the demands of the
Strategic Plan.
Securing adequate financial, material and competent human resources
Ensuring management and staff as well as the other stakeholders espouse the Strategic Plan
and direction. Implementation of the Strategic Plan is everyone’s business.
Regularly review progress and achievements during the course of implementing the
Strategic Plan and take timely remedial measures where necessary.
Establish appropriate progress-reporting mechanism in relation to the strategic objectives
and initiatives as they are indicated in the Strategic Plan. This should include having an
officer designated as Performance Improvement Coordinator.
Instill a corporate culture that takes management and staff on board and ensures that the
espoused core values become living principles of the Ministry.
Effective stakeholder involvement to ensure favorable participation and articulation of their
interests.
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
APPENDICES
Appendix A: MRLGHRD Challenges in Relation to Vision 2030/NDP3 KRAs
KRA1: Equality and Social
Welfare MRLGHRD CHALLENGES
Social welfare and agro
related
Unfavorable and inequitable access to land for agriculture by previously
disadvantaged groups.
Insufficient and unreliable rural water sources for meaningful agricultural activities
Lack of productive capacity among government resettled farmers
Gender Equality Disadvantaged rural poverty stricken women (i.e. unfavorable involvement in
decision-making and authority, etc)
KRA2: Peace and Political
Stability MRLGHRD CHALLENGES
Participatory democracy
Poor performance by RCs & LAs on decentralized functions
Inadequate decentralized structures for rural communities to obtain national
documents
Inefficient Information & Communication Systems
Rule of Law and Social
Justice
Social pathologies, poverty and greed
Increasing crime (burglaries, rape, violence against women and children, etc)
Outdated pre-colonial laws
Inadequate administration of communal land
KRA 3 MRLGHRD CHALLENGES
Productive and Competitive
Human Resources and
Institutions
Shortage of specialized skills
Lack of appropriate competencies among Regional and Local Councilors and staff members.
Unfavorable access and equity to education
KRA 4A MRLGHRD CHALLENGES
Competitive Economy:
Macroeconomic
Rising unemployment
Highly skewed income distribution
Adverse impact of HIV and AIDS
Low Local Economic Development (LED)
KRA 4B MRLGHRD CHALLENGES
Competitive Economy:
Infrastructure
Lack of appropriate and adequate infrastructure for rural development (e.g. water
supply, rural electrification, etc)
Extension of communication and postal facilities/services to rural areas
Poor sanitation facilities in informal settlements
Inadequate housing
Inadequate physical infrastructure for effective implementation of decentralized
functions.
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
KRA 5 MRLGHRD CHALLENGES
Quality of Life
High poverty levels
Poor healthcare services and sanitation facilities in rural communities [as well as in
informal urban settlements]
Unfavorable access by many to Adequate Nutritious Food from a Sustainable Source
KRA 6 MRLGHRD CHALLENGES
Productive Utilization of
Natural Resources and
Environmental Conservation
Less than optimal Natural Resource Management and utilization
Unfair access to land by formally disadvantaged groups
KRA 6A MRLGHRD CHALLENGES
Sustainable Utilization of
Natural Resources (renewable
and non-renewable)
Lack of effective monitoring of natural resource utilization (land use, water, forests,
etc)
KRA 6B MRLGHRD CHALLENGES
Environmental Sustainability Inadequate Environmental policies and unfavorable EIAs
KRA 7 MRLGHRD CHALLENGES
Knowledge-based and
Technology Driven Nation Unfavorable reading culture and utilization of information technology
KRA 8 MRLGHRD CHALLENGES
Regional & International
Stability & Integration
Lack of proactive initiatives to strengthen International Partnerships for Development
Need to continue contributing to regional and global peace and political stability
Other MRLGHRD CHALLENGES
Emergencies and Disasters Lack of capacity to effectively respond to all sorts of emergencies in rural areas and
informal settlements (fires, floods, etc).
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
Appendix B: MRLGHRD Stakeholder Analysis
STAKEHOLDER ANALYSIS
STAKEHOLDERS NEEDS MRLGHRD Responses to Needs
1. Customers / Clients
Regional Councils Local Authorities Traditional Authorities Traditional leaders Regional and Local Authority Association
Support: Financial, human & equipment
Provide necessary support Mentorship
Capacity building
Monitoring and evaluation
Policy and technical guidance
Ensure policy formulation and awareness
Budget subsidy allocation, investor involvement
Line Ministries
Cooperation and coordination in
developmental projects
Cooperation through joint planning System and clear reports
Transparent and accountability
Information sharing
Active involvement
Efficient reporting system
Socioeconomic development initiatives
General public Awareness & Community mobilization
Conduct awareness campaigns & community mobilization
Good governance Exhibit good governance
Academic and research Institutions
Support M&E, training, backstopping systems development
Information Provision of useful information; Adequate use of research in policy formulation
Good governance Awareness campaigns and conferences; exhibit good governance
Setting of standards Setting and adhering to internal polices & standards
Good management processes Implement laws, regulations & adhere to sound management principles
Policy and technical guidance Policies formulated and well understood
2. Staff Members
All members of staff
Effective feedback through
communication
Two-way communication Clear Job Descriptions Remuneration
Performance incentives Performance Appraisals Good working environment Training needs analyses Actual training programs
Motivation
Job security
Common understanding
Capacity building
Good working environment
Recognition
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
3. Strategic Partners
Line Ministries Regional and Local Authority Association
Cooperation and coordination in developmental projects
Cooperation through joint planning System and clear reports
Transparent and accountability
Information sharing
Active involvement
Efficient reporting system
Socioeconomic development initiatives
Well defined plans
Private sector/Business partners
Conducive business environment Tax Incentives; creating conducive business environment Create investor friendly laws Public/Private partnerships
Maintaining law and order Ensure timely payments for services rendered Ensuring an enabling policy & legislation environment
Public Private Partnerships (PPPs)
Serviced land
Timely honoring of payment
commitments
Parastatals
Policy guidance and harmonization
Enabling environment
C.B.O.s Shack Dwellers Federation of Namibia
Public awareness/campaigns
Financial assistance Share information Provide support and assistance Work hand in hand with stakeholders Ensure policy execution Implement national documents (MTP3,
Vision 2030, NDPs, SWAPO Manifesto, etc)
NGOs NANGOF
Recognition
Coordination
Commitment
NPC
Involvement in planning; provision of useful planning information
Adhere to & implement national plans Involvement in implementation
Implementation of national
agenda/policies/Acts
5. Investors, Donors
Property Developers Local investors International Investors
Project management Sound project management & implementation
Conducive business environment Legal framework Regular Progress reports
Transparency/accountability
Legal framework Feedback
Regular Progress reports Exhibit good governance
Good governance (accountability, transparency Audited reports
6. Suppliers, Intermediaries
Business community Conducive business environment Payment on time
Political stability Creating conducive political environment
Suppliers of goods & services (including consultants, contractors)
Information on proper tender procedures and service delivery
Provide relevant information
Financial institutions
Meeting financial obligations Deliver on all contractual and financial obligations Quality assurance, accountability
Meeting financial obligations timely Audited reports
Accountability Be accountable
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
7. Regulators, Legislators
Cabinet
Ministry to implement policies/Acts Implementation of policies/Acts
Information and documentation Provide information and documentation on service delivery and effectiveness of laws
Implementation of policies/laws/ national agenda
Provision of technocratic support
Use of research in policy formulation
Parliament/National Assembly/National Council
Information and documentation Provide information and documentation on service delivery and effectiveness of laws
Implementation of policies/laws
Provide information and documentation on
service delivery and effectiveness of laws
M&E of implementation process & fulfillment of laws
Effectiveness of laws
Information & Setting of standards
ECB
Commitment
Provision of technocratic support Implementation of policies/Acts
Adequate use of research in policy formulation
Motivated submissions Formulations of submissions
Implement policies/Acts Ensure Implementation of policies/Acts
Results Provide intended results
Adherence Adequate use of research in policy formulation
Political parties
Good governance
Exhibit good governance and ensure implementation of national agenda and ruling party manifesto
Implementation of national agenda/policies/Acts
Implementation of ruling party
manifesto
ACC Flow of Information; communication and openness; Good governance
Awareness campaigns and conferences; exhibit good governance
Parliament/National Assembly/National Council
Information and documentation Provide information and documentation on service delivery and effectiveness of laws
M&E of implementation process & fulfillment of laws/policies, etc Implement national documents (MTP3,
Vision 2030, NDPs, SWAPO Manifesto, etc) Effectiveness of laws
Churches
Adherence to moral ethics Ensure fair play and conduct
Social justice & equity
8. Activists, Interest / Pressure Groups Lobby groups; NHAG; Civil society; Pressure groups (labor unions, Shebeens assoc., NABTA, CTPE, ECN, ACE, AMICAAL)
Good governance & Setting of standards
Exhibit good governance & adhere to standards
Information sharing Information Dissemination/Regular feedback
Funding Implement national documents (MTP3, Vision 2030, NDPs, SWAPO Manifesto, etc)
9. Media (Electronic & Print) Print and Electronic media (NBC, MISA, etc) Media practitioners
Correct information on activities Press releases through PRO office
Documentation
10. Communities, incl. the internet community
Rural communities
Land
Ensure equitable redistribution of land Facilitate IGAs Facilitate construction of housing and infrastructure
Income Generating Activities
Housing
Basic services/infrastructure
Urban communities Land
Housing
Basic needs
General public Understanding of policies Translating policies to local languages
Basic needs/services Provide services
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
Appendix C: PESTLE Analysis
MRLGHRD PESTLE ANALYSIS - MACRO-ENVIRONMENTAL INFLUENCES
[P] POLITICAL FACTORS IMPLICATIONS OPPORTUNITY THREAT
Peace and Stability Prosperity and service delivery X
Democracy Good governance X
Political infightings No consensus X
Changing of Councilors recurring costs in training new Councilors X X
Multi-party state Low progress in implementation
Participatory democracy X X
Political intolerance diverse views X X
Political interference Inappropriate and delay in decision making and program implementation
X X
Level of education for Regional
Councilors & Party list system Poor service delivery; loyalty to party X
[E] - ECONOMIC FACTORS IMPLICATIONS OPPORTUNITY THREAT
Unemployment
Poverty X
Rural/urban migration X
Crime; social evils X
High HIV/AIDS prevalence X
Inability to pay for services X
Compromised education standards X
Forced cheap labor X
Unskilled labour
low productivity; inadequate capacity to spend X
Poor service delivery; cost of prod; job injuries X
Slow Economic growth
High inflation X low repayment recovery X Poor quality of life X Unemployment X
low productivity X
Poor revenue base X
Increase in investment opportunities
Tax collection X
increase in productive sectors (tourism, mining, etc)
X
Increasing Direct Foreign investment X
Budgetary constraints Underfunding of priority projects; Poverty X
Inflation Depleted budgets/loss of income X
Inadequate local resource base Poor service delivery, poor customer relations X
Enlarged SACU transactions Budget surplus X
High inflation Lower purchasing power, service delivery compromised X
socio-economic inequalities Crime; poverty, etc X
[S] - SOCIO-CULTURAL FACTORS IMPLICATIONS OPPORTUNITY THREAT
HIV/AIDS prevalence
Reduced productivity X
Reduced life expectancy X
Development funds diverted e.g. OVCs X
Incapacitated workforce X
Crime Insecurity/high cost of crime prevention X
Corruption Wastage of resources and compromised service delivery X
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MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
Poverty Urbanization; HIV/AIDS prevalence; crime, education, Reduced life expectancy, etc
X
Diverse cultural background Multicultural impediments X
Multicultural enrichment X
Gender inequality Economic disparities; social exclusion; High maternal deaths X
Youthful population
High labor turnover & low productivity X
Increased innovation X X
Youthful population; reduced life expectancy; high maternal deaths X
Illiteracy Low productivity; economic stagnation X
Poor governance X
[T] - TECHNOLOGICAL FACTORS IMPLICATIONS OPPORTUNITY THREAT
Inappropriate Building technology
Unaffordable & inadequate housing X
Inadequate technicians X
Imported building materials X Promote usage of untapped local building materials
X
Evolving I.C.T infrastructure
Efficiency/informed decision making X
Costly IT infrastructure X
Inaccessibility X Lack of adequate technicians X Networking barriers X communication barriers X Accessibility and performance (speed) X IT illiteracy X
Technological advancement/Innovation
Machinery replacing human labour (capital intensiveness) X
Inadequate & costly system designers/developers X X
e-governance Efficiency X
[L] - LEGAL FACTORS IMPLICATIONS OPPORTUNITY THREAT
Poor legal understanding Labour unrest; litigations; cost implication; resource wastage
X
Local authority reform Law amendment X
Outdated pre-colonial laws Hinder implementation and service delivery; uncertainty
X
Poor administration of communal land social instability X
Conflicting laws Discrimination and different interpretation; delayed decentralization X
Independent judiciary Rule of law, stability and security X
[E] - ENVIRONMENTAL FACTORS IMPLICATIONS OPPORTUNITY THREAT
E.I.A Delay development projects X
Sanitation High cost X
Inadequate Environmental policies No appropriate environmental supervision X
Build environment Inappropriate designs (high density areas) X
Natural disasters (floods, bush fires)
Infrastructure destroyed X
Reduced productivity, delaying development X
Deaths/diseases X
low agricultural production X
depleted livelihoods X
Displacements X
Diversion of funds to mitigate impact X
Page 39 of 39
MRLGHRD/ June 2008 Strategic Plan 2009 – 2014
Appendix D: MRLGHRD Resource Analysis
Tangible Resources: Intangible Resources:
Physical Resources (P), Human Resources (H)
Monetary Resources (M) Relational Resources (R)
Structural Resources (S)
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PP22 IICCTT IInnffrraassttrruuccttuurree ((HHaarrddwwaarree,, SSooffttwwaarree &&
IInntteeggrraattiioonn)) HH((XX)) SS((XX))
PP33 OOffffiiccee TToooollss,, EEqquuiippmmeenntt,, MMaacchhiinneess XX
PP44 NNaattuurraall RReessoouurrcceess ((WWaatteerr,, LLaanndd,,
TTiimmbbeerr//WWoooodd,, EEnneerrggyy)) WW,,TT,,EE((XX)) LL((XX))
HH11 GGeenneerraall EEdduuccaattiioonnaall LLeevveellss ((MMggmmtt && SSttaaffff)) SS((XX)) MM((XX))
HH22 SSppeecciiaalliisstt SSkkiillllss aanndd KKnnooww--HHooww ((MMggmmtt &&
SSttaaffff)) SS((XX)) MM((XX))
HH33 RReelleevvaanntt EExxppeerriieennccee ((MMggmmtt && SSttaaffff)) MM,,SS((XX))
HH44 AAttttiittuuddeess,, MMoottiivvaattiioonn && CCoommmmiittmmeenntt ((AA,, MM,,
CC)) AA,,MM CC
HH55 CCrreeaattiivviittyy,, IInnnnoovvaattiioonn XX
RR11 RReellaattiioonnsshhiippss wwiitthh CCuussttoommeerrss XX
RR22 RReellaattiioonnsshhiippss wwiitthh SSuupppplliieerrss XX
RR33 CCoonnttrraaccttuuaall RReellaattiioonnsshhiippss ((MMOOUU’’ss,, eettcc..)) XX
RR44 RReeppuuttaattiioonn && IImmaaggee XX
RR55 TTrruusstt -- wwee ttrruusstt oonnee aannootthheerr.. xx
RR66 SSttrraatteeggiicc CCoonnvveerrssaattiioonnss XX
SS11 PPrroocceesssseess,, TTaacciitt RRoouuttiinneess XX
SS22 CCooddiiffiieedd IInnffoorrmmaattiioonn aanndd MMaannuuaallss XX
SS33 OOrrggaanniizzaattiioonnaall SSttrruuccttuurree XX
SS44 SSoouunndd CCoorrppoorraattee GGoovveerrnnaannccee XX
SS55 MMaannaaggeemmeenntt AApppprrooaacchheess,, ii..ee.. eeffffiicciieennccyy ooff
mmeeeettiinnggss,, iinniittiiaattiivveess // pprroojjeeccttss.. MM II//PP
SS66 OOrrggaanniizzaattiioonnaall CCuullttuurree ((LLiivviinngg tthhee VVaalluueess)) XX
SS77 CCoommpplliiaannccee ttoo llaawwss.. XX
SS88 TTeeaammwwoorrkk –– OOnnee IIddeennttiittyy XX
SS99 DDeecciissiioonn MMaakkiinngg PPrroocceessss XX