Building institutional capacity fore-government data analysis and evidence-based decision-making to support the Sustainable

Development Goals26-27 June 2018

6 September 2018

A Joint Project of-United Nations Department of Economic and Social Affairs (UNDESA)-Access to Information (a2i) Programme, ICT Division, and Government of the People’s Republic ofBangladesh

Report on2nd National Capacity Development Workshop

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Foreword and Acknowledgements

We are pleased to present the report of the Second National Capacity Development Workshop on‘Building Institutional Capacity for E-government Data Analysis and Evidence-based Decision-making to support the Sustainable Development Goals (SDGs)’, held at the BangabandhuInternational Conference Center, Dhaka, Bangladesh on 26-27 June 2018. The workshop was jointlyorganized by the United Nations Department of Economic and Social Affairs (UN DESA), through itsDivision for Public Institutions and Digital Government (DPIDG), and the Access to Information (a2i)Programme, ICT Division (previously under the Prime Minister’s Office), Government of the People’sRepublic of Bangladesh. The workshop, as part of the implementation efforts of UN DevelopmentAccount Project 1617B, provided a timely platform to facilitate the exchange of knowledge,experiences and expertise amongst relevant stakeholders in the public, private, and civil societysectors.This report documents how Bangladesh is witnessing a digital revolution and a culture of innovation.It also showcases how the Government of Bangladesh has prepared well for conceptualizing andimplementing the SDGs. Various panels and working sessions at the workshop focused on how bestto capitalize on the use of ICT for faster and better implementation of SDGs and for monitoring andevaluation of progress in achieving SDG targets. We thank the project team members at UN DESA anda2i for making the workshop a success. Richard Kirby and Wai Min Kwok at UN DESA and AnirChowdhury and Ramiz Uddin at a2i deserve special appreciations for their hard work andcommitment to developing a robust institutional collaboration between UN DESA and a2i.Participants in the workshop including SDG focal points from various lead ministries and divisions,implementing agencies, and field level officials provided useful insights into the workshop exploringthe linkages between information communication technology (ICT) and SDGs. Two internationalresource persons, Ashok Kumar Seetharaman from the National University of Singapore and ZhengLei from the Fudan University, China spent valuable time to share their knowledge and experienceon digital governance and digital service in international contexts. Such global best practices haveinspired Bangladeshi workshop participants to think seriously about integrating ICT tools,techniques, and policies for SDGs. The young professionals at a2i acted offered timely assistance tothe workshop panellists and participants.ASM Ali Ashraf prepared this report with support from Wai Min Kwok, Ramiz Uddin, Ronan Gomes,Sadia Afrose Shampa, and Tito Chakma.We hope this workshop report provide an important development tool for documenting howBangladesh is leading global efforts toward the implementation of SDGs through the use of ICTs. Welook forward to further collaborative efforts between UN DESA, a2i and other stakeholders.Md. Mustafizur Rahman(Additional Secretary)Project Directora2i Programme, ICT Division, Ministry of Posts,Telecommunication and InformationTechnology, GoB

Vincenzo AquaroChief, Digital Government Branch,Division for Public Institutions and DigitalGovernment,United Nations Department of Economic andSocial Affairs

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Contents

Acronyms and Abbreviations…………………………………………………………………………………………. 3Executive Summary ………………………………………………………………………………………………………. 5Section 1: Background and Workshop Design…………………………………………………………………. 8Section 2: Workshop Proceedings for Day I…………………………………………………………………….. 11Section 3: Workshop Proceedings for Day II……………………………………………………………………. 23Section 4: Group Presentation on Designing ICT4SDG Frameworks…………………………………. 28Section 5: Workshop Evaluation ……………………………………………………………………………………. 29Annex 33Annex 1: SDG Indicators covered under UNDESA-A2i Project………………………………………….. 33Annex 2: Workshop Program Schedule…………………………………………………………………………… 34Annex 3: Guidance Notes for Speakers …………………………………………………………………………… 38Annex 4: Guidance Notes for Participants ………………………………………………………………………. 42Annex 5: List of Workshop Participants………………………………………………………………………….. 44Annex 6: Excerpts from Question and Answer Sessions…………………………………………………… 47Annex 7: Workshop Evaluation Form……………………………………………………………………………... 50Annex 8: Findings from Workshop Evaluation Survey……………………………………………………. 53Annex 9: Open-ended Responses from Evaluation Survey………………………………………………. 59Annex 10: List of Project Personnel ……………………………………………………………………………….. 61Annex 11: SDG Implementation Strategies……………………………………………………………………… 62

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Acronyms and Abbreviations

A2i Access to Information ProgrammeAC Assistant CommissionerADC Additional Deputy CommissionerADM Additional District MagistrateADR Alternative Dispute ResolutionATM Automated Teller MachineBBS Bangladesh Bureau of StatisticsCD Cabinet Division, GoBCRVS Civil Registration and Vital StatisticsDC Deputy CommissionerECOSOC The United Nations Economic and Social CouncilEFT Electronic Fund Transfere-Gov Electronic Governance/GovernmentEPI E-Participation IndexEGDI E-Government Development IndexFID Financial Institutions Division, Ministry of Finance, GoBGDP Gross domestic productGED General Economics Division, Ministry of Planning, GoBGIZ Deutsche Gesellschaft für Internationale ZusammenarbeitGoB Government of Bangladesh/ Government of the People’s Republic of BangladeshGRS Grievance Redress SystemHCI Human Capital IndexHLPF High Level Political ForumICT Information Communication TechnologyIGF Internet Governance ForumIR International RelationsLGD Local Government Division, Ministry of Local Government and RuralDevelopment, GoBLJD Law and Justice Division, Ministry of Law, Justice, and Parliamentary Affairs,GoBM&E Monitoring and EvaluationMDGs Millennium Development GoalsMFS Mobile Phone-based Financial ServiceMIS Management information systemMoE Ministry of Education, GoBMoYS Ministry of Youth and Sports, GoBMoLE Ministry of Labour and Employment, GoBMoLPAJ Ministry of Law, Parliamentary Affairs and Justice, GoBNARI Northern Area Reduction of Poverty InitiativeNEET Not in Education, Employment, or TrainingNID National IdentityNQF National Qualifications Framework

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NSSS National Social Security StrategyNTVQF National Training and Vocational Qualifications FrameworkNVR National Voluntary ReviewORG Office of Registrar GeneralOSH Occupational Safety and HealthOSI Online Service IndexPMO Prime Minister’s Office, GoBRMG Ready Made GarmentSDGs Sustainable Development GoalsSID Statistics and Informatics Division, Ministry of Planning, GoBSODA Shanghai Open Data AppsTII Telecommunication Infrastructure IndexTMED Technical and Madrassa Education Division, Ministry of Education, GoBTVET Technical and Vocational Education and TrainingUDC Union Digital CentreUN DESA United Nations Department of Economic and Social AffairsUSAID United States Agency for International DevelopmentUSD United States DollarVNR Voluntary National ReviewWSIS World Summit on the Information SocietyYP Young ProfessionalFYP Five Year Plan

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Executive Summary

The United Nations Department of Economic and Social Affairs (UN DESA) through its Division forPublic Institutions and Digital Government, and the Access to Information Programme (a2i), ICTDivision (previously under the Prime Minister’s Office), Government of the People’s Republic ofBangladesh, are jointly implementing a project in Bangladesh. The project, entitled `Evidence-basedE-government Policies for Advancing Governmental Service Delivery and Accountability in supportof the Sustainable Development Goals (SDGs),’ focuses on the integration of informationcommunication technology (ICT) in achieving SDG, and hence has a short name ICT4SDG. It nowcovers four SDGs (1, 4, 8, and 16), seven targets (1.3, 4.4, 8.5, 8.6, 8.10, 16.3, and 16.9), and nineindicators (1.3.1, 4.4.1, 8.5.1, 8.5.2, 8.6.1, 8.10.1, 8.10.2, 16.3.1, and 16.9.1). As part of the ICT4SDGproject, two national capacity building workshops were organized in Dhaka, Bangladesh: the first on5-6 June 2017 at the Prime Minister’s Office, and the second on 26-27 June 2018 at the BangabandhuInternational Convention Center.This report provides a narrative of the 2nd workshop. It has five sections. The key findings of thisreport are summarized below: Section 1: The first section discusses the project background and the workshop design.On background, it notes that during the first year of the project in 2016-2017, the project teamselected five SDGs (1, 4, 8, 16, and 17), 16 targets and more than 20 indicators. After extensivediscussions among project team members and consultations with concerned lead ministries anddivisions, the scope of the project was streamlined to focus on the nine indicators listed above. SDGs1, 4, 8 and 16 were chosen on the basis of two major criteria: first, their implementation woulddirectly benefit a large group of people; and second, a2i has already implemented several innovativeand action-oriented projects which are closely aligned with these four SDGs.On the design aspect, the workshop had two substantial components: Training and KnowledgeSharing, which were covered in seven thematic tracks. The thematic tracks were titled Public policy,Institutions and SDGs; Data and Statistics; Digital Government and Digital Services; Education, DecentWork, and Economic Growth; Peace, Justice, and Strong Institutions; Global and Local Practices in ICTfor SDGs; and Designing ICT4SDG Frameworks. The workshop focused on four key objectives:acquiring knowledge of ICT/e-government data and indicators; encouraging Lead Ministries andDivisions in the Government of Bangladesh (GoB) to improve their institutional capacity to collect,use, publish, and visualize relevant e-government data; producing road maps to collect, use, publish,and visualize relevant e-government data with indicators for analysis, monitoring and evaluation;and developing plans for strengthening institutional capacity of GoB Lead Ministries and Divisions toimplement e-government modalities (policies/strategies, tools and techniques etc.) in support ofSDGs. Section 2: This section presents the proceedings of first day of the workshop.

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The workshop began with welcome speeches by senior officials from a2i and UN DESA. AnirChowdhury, Policy Advisor at a2i, shared the remarkable experience of Bangladesh in building aculture of innovation that leveraged the use of ICT. Vincenzo Aquaro, Chief of Digital GovernmentBranch, Division for Public Institutions and Digital Government at UN DESA, welcomed theparticipants and highlighted that the ICT4SDG project is part of the UN’s development accountproject and a key focus of DPIDG/DESA.The first thematic track on Public Policy, Institutions and SDGs provided a platform for discussingthe UN’s visions about the SDGs, and how member-states are moving on to design and implementtheir national SDG strategies. There were three speakers during this session: Wai Min Kwok from UNDESA, Nepoleon Dewan from the General Economics Division of GoB’s Ministry of Planning, andAshok Kumar Seetharaman from National University of Singapore’s e-Government LeadershipCenter. During the second track, Wai Min Kwok from UN DESA and Alamgir Hossen from BBSdiscussed the importance of data and statistical capacity for implementation of SDGs. The third trackfeatured four presentations on Digital Government and Digital Services. First, Mr. Nahid Alam froma2i provided an account of the present trends in e-government practices and innovations inBangladesh, and how these contribute to the formation of a Digital Bangladesh. Second, MD MamunurRashid from the Cabinet Division presented the national action plan for implementation of SDG 1.3.1[social inclusion]. Third, Qazi Mutmainna Tahmida from Bangladesh Bank presented the action planfor implementation of SDG 8.10.1 and 8.10.2 [financial inclusion]. The fourth presentation by ZhengLei of Fudan University focused on e-government practices in China. A brief question and answersession was held at the end of the four presentations. The fourth track of presentations anddiscussions focused on three SDG implementation strategies in Bangladesh. Faroque Hossain fromthe Ministry of Education, Md Rezaul Hoque from the Ministry of Labour and Employment and MdTajul Islam from the Ministry of Youth and Sports presented their official perspectives on how thelead ministries in Bangladesh drafted their SDG action plans and how they are implementing thoseplans. After the three presentations, Seetharaman from the National University of Singapore acted asa designated discussant during the fourth track. Section 3: This section presents the proceedings of discussions held on the second day of theworkshop.During the fifth track, there were four resource persons. First, Vincenzo Aquaro from UN DESAdiscussed e-government survey. Next, Ummey Kulsum from the Law and Justice Division and MdMahbub Alam from the Office of Birth and Death Registration Office presented the implementationstrategies for SDGs 16.3.1 and 16.9.1, respectively. Ashok Kumar Seetharaman complemented thediscussion by sharing experiences from Singapore. During the sixth track, Zheng Lei from China andA S M Ali Ashraf from Bangladesh discussed global and local practices in integrating ICT for SDGs. Leifocused on how the Shanghai City in China digitized several public services and Ashraf focused onhow local level actors in the Kishoreganj district of Bangladesh showed varying level of attitudes andpractices toward the use of ICT for SDGs. Section 4: This section presents the key findings from the seven group presentations.The seven groups were formed at the beginning of the workshop. Each group was tasked withdeveloping an implementation strategy for a specific SDG indicator. There are four components ineach strategy: identification of data or policy gap; institutional framework; stakeholder engagement;and results framework. This section highlights how each group defined the key problem and whatsolutions it proposed in addressing the problem.

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This section shows that five out of seven SDG lead ministries and concerned stakeholders identifieddata gap, and the rest identified policy gap and implementation gap to be the major challenges to SDGimplementation process. The range of activities they proposed in addressing the prevailing gapsvaried significantly. Those included drafting policies [1.3.1], ICT logistics supplies and infrastructuredelivery [4.4.1], poverty reduction projects [8.5.1], public-private partnership [8.6.1], mandatory useof national ID for bank accounts opening [8.10.1], and awareness programs [16.3.1 and 16.9.1].Almost all of the groups stressed that ICT could play an important role in implementation of SDGs inBangladesh. Section 5: This section shares the findings of a semi-structured questionnaire survey conducted atthe end of the workshop. The purpose of the survey was to evaluate the workshop and to generateparticipants’ feedback on various aspects of the workshop. It shows that a large majority of workshopdelegates expressed their satisfaction with the workshop organization, structure, and outcome anda small minority felt there could be some areas of improvement.

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Section 1: Background and Workshop Design

IntroductionThe United Nations Department of Economic and Social Affairs (UN DESA) and the Access toInformation (a2i) Programme are jointly implementing a project in Bangladesh. The project, entitled`Evidence-based E-government Policies for Advancing Governmental Service Delivery andAccountability in support of the Sustainable Development Goals (SDGs),’ focuses on the integrationof information communication technology (ICT) in achieving SDGs, and hence has a short nameICT4SDGs. As part of the ICT4SDGs project, two national capacity building workshops were organizedin Dhaka, Bangladesh: the first on 5-6 June 2017 at the Prime Minister’s Office, and the second on 26-27 June 2018 at the Bangabandhu International Convention Center.This report provides a narrative of the 2nd workshop. It has five sections. After a brief discussion ofthe design of second workshop in this section, the next two sections focus on the content of thediscussions during the workshop. The fourth section provides a summary of group presentations ondesigning SDG strategies. The fifth and concluding section presents the findings from workshopevaluation.BackgroundThe ICT4SDG project now covers four goals (1, 4, 8, and 16), seven targets (1.3, 4.4, 8.5, 8.6, 8.10,16.3, and 16.9), and nine indicators (1.3.1, 4.4.1, 8.5.1, 8.5.2, 8.6.1, 8.10.1, 8.10.2, 16.3.1, and 16.9.1).1These goals, targets, and indicators were chosen from a longer initial list produced in the first year ofthe project in 2016-2017. In 2016-2017, the project team selected five goals (1, 4, 8, 16, 17), 16targets and more than 20 indicators. After extensive discussions among project team members andconsultations with concerned lead ministries and divisions, the scope of the project was streamlinedto focus on the nine indicators listed above. SDGs 1, 4, 8, and 16 were chosen on the basis of twomajor criteria: first, their implementation would directly benefit a large group of people; and second,a2i has already implemented several innovative and action-oriented projects which are closelyaligned with these four SDGs.As part of the ICT4SDG project, two national capacity building workshops were organized in Dhaka,Bangladesh: the first in June 2017 and he second in June 2018. In between the two workshops, theproject team held more than two dozen internal meetings, and a high profile meeting with each ofthe lead ministry or agency responsible for the implementation of the SDG indicators under thepurview of the project. The project team also held a series of meetings with the General EconomicsDivision (GED) and Bangladesh Bureau of Statistics (BBS), both of which operate under the1 Annex 1 shows further details on the goals, targets, and indicators covered in the workshop.

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Bangladesh Government’s Ministry of Planning, and are responsible for coordinating national SDGaction plans and managing data collection and data visualization efforts.2Workshop Design

Structure of the WorkshopThe second national workshop had two substantial components: Training and Knowledge Sharing.There were seven thematic tracks covered in two days.3The first three tracks cover training on three major themes: public policy and governance; data andstatistical capacity; and digital governance and digital services. Resource persons in these sessionsfocused on best practices in public service delivery, data gaps analysis, and e-government.The next three tracks covered knowledge sharing by various stakeholders involved in the process ofimplementing SDG targets in Bangladesh. During these knowledge-sharing sessions, SDG Focal Pointsfrom Lead Ministries and Divisions of Bangladesh Government shared their updated SDG ActionPlans [implementation strategy]. Their perspectives were complemented by local and globalexperiences shared by senior ICT4SDG project officials and international experts.The seventh track comprised of a group activity dedicated to designing ICT4SDG frameworks. Seniorofficials and SDG focal points were encouraged to explore/propose at least 2 digital strategies forimplementation of relevant SDGs. They were invited to discuss which policy reforms would bestsupport the implementation process of SDGs. Participants were divided into seven groups eachcovering one of the SDG indicators under the project: Group # 1: Social Inclusion (SDG 1.3.1) Group # 2: ICT Skills [SDG 4.4.1) Group # 3: Decent Work and Economic Growth (SDG 8.5.1 and 8.5.2) Group # 4: NEET Population (SDG 8.6.1) Group # 5: Financial Inclusion (SDG 8.10.1 and 8.10.2) Group # 6: Access to Justice (SDG 16.3.1) Group # 7: Peace, justice and strong institutions (SDG 16.9.1)In the closing session, senior officials from UNDESA, A2i, and PMO discussed lessons learned andfuture roadmaps for the project.

Workshop ObjectivesThe objectives of this workshop were: To acquire knowledge of ICT/e-government data and indicators in integrated implementation ofSDGs in light of Lead Ministries’/Agencies’ SDG Action Plans;

2 In Bangladesh, the GED acts as the lead agency for compiling the national SDG action plans of concerned ministries andagencies, and BBS is the lead agency for data generation, analysis, and dissemination.33 Annex 2 shows the program schedule for the workshop. Annex 3 and Annex 4 show the guidance notes for speakers andparticipants.

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To encourage lead GoB Ministries and Divisions to improve their institutional capacity to collect, use,publish, and visualize relevant e-government data with indicators for analysis, monitoring andevaluation of selected SDGs; Produce road maps to collect, use, publish, and visualize relevant e-government data with indicatorsfor analysis, monitoring and evaluation. To develop plans for strengthening institutional capacity of GoB Lead Ministries and Divisions toimplement e-government modalities (policies/strategies, tools and techniques etc.) in support ofSDGs.

Workshop Expected OutcomesThe national workshop was expected to produce the following outcomes: Participants acquired knowledge of ICT/e-government data and indicators in integratedimplementation of the SDGs in light of Lead Ministries’/Agencies’ SDG Action Plans; Lead Ministries/Divisions/Agencies encouraged to improve their institutional capacity to collect,use, publish, and visualize relevant e-government data with indicators for analysis, monitoring andevaluation of selected SDGs; Stakeholders involved in the SDGs implementation process produced road maps to collect, use,publish, and visualize relevant e-government data with indicators for analysis, monitoring andevaluation; GoB Lead Ministries and Divisions developed plans for strengthening institutional capacity o toimplement e-government modalities (policies/strategies, tools and techniques etc.) in support ofSDGs.

Workshop ParticipantsThere were 49 participants in the 2nd workshop. Among them 15 were senior officials from districtadministration, seven SDG focal persons from lead ministries and agencies, 19 senior officials fromvarious SDG implementing agencies, three a2i experts from education, labour, and innovation teams.The rest of the participants represented academia, civil society, and the private sector. Annex 5 showsa full list of participants.Workshop Sessions

Opening Session: Inauguration Track # 1: Public Policy, Institutions and SDGsTrack # 2: Data and Statistical Capacity Track # 3: Digital Government, Digital Services Track # 4: Education, Decent Work and Economic Growth Track # 5: Peace, Justice and Strong Institutions Track # 6: ICT for Sustainable Development: Global and Local Practices Track # 7: Designing ICT4SDG Frameworks Closing Session: Lessons Learned and Roadmaps for the Project

Conclusion

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In summary, the second capacity building workshop had two components—training and sharing—splitinto various tracks in two days. The main goal of both of the workshops was ensuring senior governmentofficials at the lead ministries, implementing agencies and field level acquire knowledge of how ICT tools,techniques and policies can contribute to the generation, analysis, and dissemination of data relevant forSDG implementation. Nearly one-third (15 out of 49) of the participants during the second workshopcame from the field level administration.Section 2: Workshop Proceedings for Day I

IntroductionThis section provides an account of the presentations and discussions from the opening session ofthe workshop and the four thematic sessions on the first day of the second workshop. It shows thatduring the opening session, senior officials from a2i and UNDESA explained the purpose of theworkshop. Then the first three tracks of discussion focused on the training component and the fourthtrack focused on sharing SDG implementation strategies.4Opening SessionDuring the opening session, senior officials at a2i and UN DESA delivered welcome speeches. In theirspeeches they highlighted the current trends in digital technology and how it can facilitate citizen-friendly public services delivery and the implementation of SDGs.

Anir Chowdhury, Policy Adviser, Prime Minister’s Office, Government of Bangladesh gave the firstwelcome speech. He began with a brief note on how Bangladesh defied lots of challenges inimplementing Prime Minister Sheikh Hasina’s vision of ‘Digital Bangladesh’ and its linkage with a‘Bottom-Up’ approach to development. He observed that public officials in Bangladesh now take ICTas a very important component of service delivery process.4 The content of the question and answer session is presented in Annex 6.

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Chowdhury mentioned a few steps taken by the Government of Bangladesh (GoB) to promote ICT forSDGs. First, the policy environment at the top has changed to facilitate the integration of ICT. Second,a culture of innovation has started getting traction. For instance, GoB introduced the post ofInnovation Officer at various levels of the public administration e.g. in every division, district, sub-district. The Chief Innovation Officer at a line ministry happens to be a senior civil servant at the rankof Additional Secretary. The Innovation Officer at a line ministry happens to be a Deputy Secretary.Third, Bangladesh has shown a strong interest in South-South and Triangular Cooperation.Evidence can be found in knowledge sharing sessions organized by the government. In the past,international experts such as Professor Ashok Kumar Seetharaman from Singapore came to adviseand train Bangladesh Government on digital technology, leadership, and empathy.Chowdhury praised the collaboration with UN DESA. He mentioned that Vincenzo Aquaro, RichardKerby, and Wai Min Kwok helped the GoB and a2i officials understand the importance of E-Government Ranking.Chowdhury noted that the purpose of the workshop was to focus on how to collect, collate, andvisualize data for informed decision-making. He observed that the GoB had five problems in SDGreport and data publishing. These challenges included data gaps, data sharing gaps, data in silo, dataexisting in only digital form, and big data. Data Gaps mean for half of indicators, we had no data. Datasharing gaps reveal that much data were not digital. Data in Silo refers to a problem of lack ofcoordination; little interoperability [Official Secrets Act 1923] [Open Government]. Data only exist indigital form but they lack of Visualization, and there is a lack of movement from statistics to analytics.Finally, the problem with big data is that they are produced from our everyday activities using mobiledevices but are not used for official consumptions due to a lack of policy.He shared insights into several ICT-enabled SDG implementation experiences of Bangladesh,facilitated by a2i. The list includes, but is not limited to, the following.

SDG 1 [1.3]: Digital payment architecture to support social safety net beneficiaries SDG 4 [4.4.1]: Multi-media classrooms, new pedagogy development; Teachers Portal [3,30,00teachers]- Peer Learning SDG 8 [8.5, 8.6]: Decent Work: GoB is taking the benefits of 4th Industrial Revolution; NEET Populationis being well addressed and brought under employment and training schemes. SDG 16: 16.3: E-Judiciary project has been taken to bring good governance in justice delivery. SDG 16.9: Birth registration has been fully automated.Chowdhury concluded with a brief note on Future Technology highlighting the need to explore: BlockChain and Frontier technology

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Vincenzo Aquaro, Chief of Digital Government Branch, DPIDG, UN DESA, delivered the secondwelcome speech to the workshop participants, and shared his expectations about a fruitful exerciseon the use of ICT for SDGs. He referred to the 2030 Global Development Agenda by emphasizingthe Five ‘P’s: People; Planet; Partnership; Peace; and Prosperity. He highlighted Three ‘Is’ aboutSDGs: Indivisible; Integrated; and Implementation is important.He noted that UN DESA is the think tank for UN Secretariat for Economic and Social Affairs. UNDESAActivities focus on: intergovernmental support; capacity development; and research and analysis.Aquaro noted that DESA mandates regarding Institutions, ICT, and E-Gov come from both UNGAresolutions and ECOSOC resolutions. He mentioned that at UN DESA, the Division for PublicInstitutions and Digital Government (DPIDG) has been established by renaming and restructuringthe Division for Public Administration and Development Management. He observed that it is nowdifficult to separate digital government from government.Aquaro discussed three broad category of UN DESA activities. The first category of activities,comprising Intergovernmental Support, include amongst others, World Summit on theInformation Society (WSIS); Global E-Government Forum; Internet Governance Forum (IGF);Regional Forums on Digital Government Development; and UN Committee of Experts on PublicAdministrations. The second category of activities, research and analysis, focuses on Goal 16:Effective, Inclusive and Accountable Institutions; UN E-government survey, UN Flagship report; andCountry Digital Government. The third category of activities, advisory services, focus on capacitydevelopment, regional and national seminars, workshops; and online training course (at no cost, UNcertification).Aquaro noted that the ICT4SDG project in Bangladesh, being implemented in collaboration witha2i, is a development account project of UN. He praised the level of participation and organizationof the workshop and wished the workshop a success.Track I: Public Policy, Institutions and SDGsThe first thematic track on Public Policy, Institutions and SDGs provided a platform for discussingthe UN’s visions about the SDGs, and how member-states are moving on to design and implementtheir national SDG strategies. There were three speakers during this session: Wai Min Kwok from UNDESA, Nepoleon Dewan from GED and Ashok Kumar Seetharaman from National University ofSingapore’s e-Government Leadership Center.

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Wai Min Kwok, Senior Governance and Public Administration Officer, UN DESA, discussed theEmerging Trends in the Implementation of SDGs. He noted that the 2030 Agenda for SDG has fourcomponents: declaration; SDG targets and indicators, follow-up and review; and implementation. Hethen discussed three SDG principles: Universality; Integration; and Leaving No One Behind. On theresults framework, he discussed the importance of national targets and national policies andpriorities. He then repeated the 5P’s: People; Planet; Partnership; Peace; and Prosperity, alsomentioned by Vincenzo Aquaro. He notes that the UN puts people and planet at the centre of SDGs.He talked about the High Level Political Forum (HLPF) for National Voluntary Review (NVR). In 2016,22 countries participated in VNR. In 2017, more countries (43) including Bangladesh participated inVNR process. In 2018, 48 countries will participate in the HLPF/VNR system. In 2018, the ECOSOC’smain theme is ‘From Global to Local: Supporting Sustainable and Resilient Societies in Urban andRural Communities.’On VNRs of several countries, Kwok mentioned interesting case studies such as Cabo Verdeadopting Municipal SDG strategies; Lao DR adopting Goal 18: Lives safe from Unexploded Ordnance;Qatar developing a Biodiversity Database by 2022; Sri Lanka framing a strategy for Blue GreenEconomy; the Bahamas adopting a strategy to tackle Youth Unemployment; and Saudi Arabia aligningnational development policies with global SDGs.Kwok concluded his presentation posing two sets of questions. On understanding SDG and policies:he asked three key questions: What global trends and exchange of practices are important? If youhave an SDG Innovation Lab in your institution, what would you focus on? What could be your 18thSDG? On learning from others, he asked: What is your learning culture? Can you replicate yoursuccess? How do you share your experience? Who are your partners? What is your communicationstrategy?

Nepoleon Dewan, Assistant Chief, General Economics Division, Ministry of Planning, GoB, talkedabout Major Steps in Implementing SDGs in Bangladesh and SDG Tracker and the Role of GED. First, hediscussed Macro-Level Initiatives for Implementing SDGs in Bangladesh. He noted that, during thelast eight years, GED published 5 MDG monitoring reports. He also observed that the last year ofMDGs and publication year of the7th Five Year Plan coincided. This allowed Bangladesh toincorporate SDGs as a framework for national development.

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Dewan noted that GED conducted a number of assessments such as mapping of key ministries; DataGap Analysis; Financing Strategy of SDGs5; Training Handbook on Implementation of 7th FYP;Voluntary National Review (VNR) 2017; and National M&E Framework for SDGs.6 He also mentionedthat GED was working with BBS to improve data. The GED had also collected the SDG implementationstrategies (Action Plans) of Ministries/Divisions, which are aligned with 7th Five Year Plan. It alsostarted working on SDG Localization Framework.Dewan noted that SDG Tracker was an important tool for analysis and visualization of SDG data. TheTracker is jointly implemented by A2i, BBS, and GED.

Ashok Kumar Seetharaman, Director of e-Government Leadership Center at the NationalUniversity of Singapore talked about ‘Best Practices in E-Government and SDGs Implementation:Lessons from Singapore.’ He began with a discussion on Singapore’s Approach to Social Safety. Henoted that Singapore has the second fastest ageing society after Japan. By 2030: 20% of Singaporepopulation will be 65+ years. By 2050: Almost half of Singapore population will be 65+. In addressingthe ageing issue, Singapore Government has adopted the following 4 Principles: Self-reliance;Encourage individuals to work; Family as first line of support; Many helping hands. He then talkedabout how Singapore is using digital technology to provide improved public services. He noted thatSingapore Government has adopted an approach to Trilingual Pre-Schooling Training thatfocuses on English, Chinese, and Programming languages. He concluded with a discussion onSingapore Digital Government Blueprint. The Blueprint is founded on two principles: (a) digitalto the core; and (b) serves with heart. The first principle focuses on using data, connectivity andcomputing decisively to re-engineer business processes, re-architect technology infrastructure andtransform services for citizens, businesses, and public officers. The second emphasizes automatingprocesses to better serve citizens with a personal touch. In his view, there are six strategies of digitalgovernance: integrating services around citizen and business needs, strengthening integrationbetween policy, operations and technology, building common digital and data platform; operatingreliable, resilient and secure systems; raising digital capabilities to pursue innovation; and co-creating with citizens and businesses and facilitating adoption of technology.5 The Government of Bangladesh assessed that SDG implementation in Bangladesh will require 66 billion USD per year,and 920 billion USD by 2030.6 The M&E Framework has three milestones: 2020, 2025, and 2030 to monitor progress on SDGs.

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Track II: Data and Statistical CapacityDuring the second track, Wai Min Kwok from UN DESA and Alamgir Hossen from BBS discussed theimportance of data and statistical capacity for implementation of SDGs.Wai Min Kwok, Senior Governance and Public Administration Officer, UN DESA, gave an interactivepresentation on ‘Data and the SDGs: Data Governance and Global Trends.’ He began with the idea thatdata monitoring and reporting is important. He emphasized three aspects: alignment of nationalmonitoring framework, designing relevant national targets, and defining relevant indicators. Onmonitoring and reporting, he also suggested: strengthening the use of data for analysis andimplementation; supporting baseline assessments, ad supporting the development/implementationof new data methodologies. In his view, the ecosystem of data production and use includes: (a)Official Statistics Data Communities; (b) Scientific Data Communities; Private Sector and Big DataCommunities; and (d) Civil Society and Citizen-based Data Communities.On data governance, Kwok presented a framework of four components – Policy, People, Process,Technology. He emphasized that data-driven governance will lead to improved public services.

Alamgir Hossen, Deputy Director of Data Management and Member Secretary of SDG Cell atBangladesh Bureau of Statistics (BBS) gave a presentation on Institutional Capacity of BBS for SDG-related Data Collection, Analysis, Reporting and Visualization. BBS is a national statistical officeresponsible for the collection, authentication, analysis, and dissemination of data related to SDGs. In2016, BBS published a data gap analysis for 169 SDG targets. This formed the basis for GED to conducta data gap analysis and to develop an SDG monitoring and evaluation framework. BBS isresponsible for generating data for 105 indicators. Hossen revealed that among 232 indicators, dataare readily available for 64 indicators, partially available for 58 indicators, and not available for 110indicators. Two major data sources in Bangladesh are: BBS official survey or census data andadministrative data. In Hossen’s view, the Statistics Act 2013 in Bangladesh needs amendment toincorporate administrative data and big data as official statistics. He also viewed that BBS was morefocused on data generation than data dissemination. He identified three technical supports incapacity building: dissemination using GIS, developing central database platform, ad capacitybuilding of existing set up. He identified several challenges in data support to SDGs. These includedproduction of disaggregated and frequent data, comparability of data, large number of surveys to beconducted, technical support for regular monitoring, lack of modern technology for data collection

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and dissemination. On the future plans of BBS, he noted several priority areas including capacitybuilding of BBS, technical support from development partners, budgetary allocation for big dataanalysis, technical support for big data assistance for training and piloting, and UNICEF’s support forbig data.Track III: Digital Government, Digital Services

The third track featured four presentations on Digital Government and Digital Services. First, Mr.Nahid Alam from a2i provided an account of the present trends in e-government practices andinnovations in Bangladesh, and how these contribute to the formation of a Digital Bangladesh. Thenext two presentations focused on SDG implementation strategies for social inclusion and financialinclusion. Second, MD Mamunur Rashid from the Cabinet Division presented the national action planfor implementation of SDG 1.3.1 [social inclusion]. Third, Qazi Mutmainna Tahmida from BangladeshBank presented the action plan for implementation of SDG 8.10.1 and 8.10.2 [financial inclusion]. Thefourth presentation by Zheng Lei of Fudan University, China, focused on e-government practices inChina. A brief question and answer session was held at the end of the four presentations.

Md Nahid Alam, Innovation Fund Expert at a2i, shared his experiences on E-Government Practices,Innovations, and Digital Bangladesh. First he talked about a2i’s impact in leveraging rapid expansionof technology and E-services and its role as a prime facilitator for Digital Bangladesh. A2i alsocontributed to building an innovation ecosystem in the country.Alam provided an overview of various a2i’s activities. These activities include development of 64district portals, opening of nearly 5,000 Union Digital Centres (UDCs), creation of a national webportal bringing 43,000 government offices are under one umbrella. It has also contributed tosimplification process of land registration (nokol nothi), cost-savings for e-services, and introductionof e-filing for bringing more transparency at various levels of the government. A2i has more than1,000 innovation teams. Its competitive innovation fund received 6,000 proposals in the past fiveyears, out of which 208 awards have been made. Alam mentioned several national innovationcompetitions run by a2i such as Challenge Fund, Women’s Innovation Camp, and Solve-a-Thon, all ofwhich have contributed to the expansion of digital-technology driven and citizen-friendly publicservices delivery in Bangladesh.

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Alam then shared a list of some innovation projects that achieved national and international acclaim.These include: Virtual Gallery of Bangladesh National Museum; Accessible Dictionary Online PoliceClearance; E-Copyright; Low-cost communication device for the speech disabled persons; Low coastDaisy Player for Multimedia Talking Book; Solar-power tri-cycle; Telemedicine for all; and CentralNebulizer. In closing, Alam noted that these innovation projects, promoted by a2i, have long-termimplications for Bangladesh achieving its SDGs. For instance, the UDCs provide a wide range ofservices such as social safety support [SDG 1.3, 14] and birth registration [1SDG 16.9].

MD Mamunur Rashid Bhuiya, Deputy Secretary, Cabinet Division, GoB, discussed the SDG ActionPlan for the implementation of Indicator 1.3.1. He noted that both the Constitution of Bangladesh[Article 15D] and the 7th Five Year Plan [7FYP] have emphasized state responsibility for promotingsocial security. The 7FYP is more categorical about spending 2% of GDP in social security every yeartill 2020. While responsibilities for social safety net are distributed among various line ministries,the Cabinet Division is the Lead Ministry for implementing SDG 1.3.1. The Government of Bangladeshhas adopted National Social Security Strategy (NSSS) and a Social Protection Gender Strategy. He alsonoted that a National Social Insurance Scheme is under way.Bhuiya noted that the ICT4SDG project of a2i and UNDESA can assist the Cabinet Division indeveloping an MIS for social protection. In his view, the existing grievance redress system can becustomized for social protection. He also opined that addressing the issue of urban poverty remainsa challenge.Qazi Mutmainna Tahmida, Joint Director, Sustainable Finance Department, Bangladesh Bank,shared the strategy of GoB in implementing SDG 8.10.1 and 8.10.2. In a background note, she observedthat the 7th FYP refers to access to financial services is a part of access to basic services. The FinancialInstitutions Division (FID) at the Ministry of Finance is the lead agency for policy making, andBangladesh Bank’s Sustainable Finance Department is the lead implementing agency for SDG 8.10.1[commercial bank branches and number of ATMs] and 8.10.2 [mobile or agent bank account]. On thesuccesses, she claimed that the number of ATMs has almost doubled and the number of MFSaccounts increased five times – thanks to digitization process. However, challenge remainsidentifying the percentage of adult population having bank accounts.

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This can be addressed by coordinating efforts of NID authority, Bangladesh Bank, and financialservice providers. In her view, ICT can help in promoting such coordination.Unlike the first three presentations, which focused on digital technology and its role in SDGs inBangladesh, the fourth presentation concentrated on China.Zheng Lei, Associate Professor of International Relations and Public Affairs and Director of Lab forDigital and Mobile Governance at the Fudan University, China, shared China’s experiences in deliveringe-services. He identified three types of e-services: in-line, online, and mobile. He also talked about thedifferences between one-stop multi-window services, multi-stops services, ad on-stop one-windowservices. Then he discussed China’s digital services using Self-Service Machine, Government Portal,12345 Hotline, and Wechat Services. He also talked about Integration of Online and Offline, andShanghai Open Data Apps (SODA). Lei then talked about Value, Apps, and Raw Material, andunderstanding China’s Demand Side, Supply Side, and society in promoting ICT-enabled digitalservices.

Track IV: Education, Decent Work and Economic GrowthThe fourth track of presentations and discussions focused on three SDG implementation Strategies.Faroque Hossain from the Ministry of Education, Md Rezaul Hoque from the Ministry of Labour and

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Employment and Md Tajul Islam from the Ministry of Youth and Sports presented their officialperspectives on how the lead ministries in Bangladesh drafted their SDG action plans and how theyare implementing those plans. After the three presentations, Ashok Kumar Seetharaman from theNational University of Singapore acted as a designated discussant during this session. A briefquestion and answer session followed the presentations and discussions.

Dr. Faroque Hossain, Joint Secretary and SDG Focal Person at the Technical and Madrassa EducationDivision (TMED), Ministry of Education, GoB, shared the Action Plan for implementation for SDG 4.4.1[ICT Skills Training/Education]. In a background note, he mentioned that the TMED has alreadyaligned the SDG action plan with 7FYP. The GoB has taken a number of initiatives for the promotionof Technical and Vocational Education and Training (TVET). The formulation of NQF, NTVQF,curriculum development and industry linkage initiatives with ICT based skills are somequalitative changes in human resource development. He noted that in achieving SDG 4.4.1, the GoBhas established 450 Multimedia classroom, 232 ICT labs in public institutions, and 2166 ICT labs inprivate institutes. In addition, 1200 multimedia classrooms and 1100 ICT labs have beenestablished in the Madrassas [Islamic seminaries]. Currently, there is 70% tele density, internetpenetration, and broadband coverage. He emphasized the need for industry-academia linkages forpromoting ICT skills and employment. He observed that by 2020, TVET enrolment would be 20%and of them 40% would be female students. He also noted that the ICT4SDG project of a2i-UNDESAcan assist TMED by providing better training and support. On challenges, he viewed that NQF is yetto function. In conclusion, he emphasized the need for advanced foreign training or TVET andMadrassa instructors

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Dr Md Rezaul Hoque, Joint Secretary and SDG Focal Person at the Ministry of Labour andEmployment, GoB, presented the status of SDG 8.5.1 [average hourly wage] and 8.5.2 [unemploymentreduction] implementation in Bangladesh. Ministry of Labour and Employment is the Lead Ministryfor this. He shared baseline data and milestone data for the years 2020, 2025, 2030 for bothindicators. He suggests several areas of intervention: institutional capacity building, awarenessbuilding, skills development, job market development, workplace safety and security, monitoring andevaluation, and policies and plans. Some of the ongoing projects of Labour Ministry includes NorthernArea Reduction of Poverty Initiative (NARI), National Employment Injury Insurance Scheme, andSocial Dialogue and Harmonious Relations in the Readymade Garment Industry. He also discussednew requirements for the 7FYP such as: employment injury protection and rehabilitation, improvedwork conditions in RMG sector, gender equality and women’s empowerment etc. Beyond the current7FYP, he noted new areas of intervention such as: encouraging the private sector to create part-time,seasonal and temporary jobs, find potential self-employment opportunities for the youth,entrepreneurship, business planning and marketing skills for the youth. He also discussed promotingthe idea of employing physically challenged people, an issue that has cross-cutting linkagesbetween social inclusion and employment.

Md Tajul Islam, Senior Assistant Chief at Ministry of Youth and Sports, GoB, presented theimplementation status of SDG 8.6.1 [NEET Population]. He noted that MoYS, the lead ministry for SDG8.6.1, expects that 2,85,714 young people will either receive employment, education, or training by2020. This constitutes roughly 3.5% of the total NEET population [80,04,653]. He felt that theICT4SDG project may assist the MoYS in drafting an ICT-enabled communication strategy for lead,co-lead, and associate ministries responsible for implementing 8.6.1. He noted that lack of inter-ministerial coordination between MoYS and other concerned ministries remains a major challengein implementing SDG 8.6.1. In conclusion, Islam discussed the need for a NEET-related software tobe jointly used by MoYS and BBS.Ashok Kumar Seetharaman praised the presenters and suggested that MoYS should try tounderstand why associate ministries were not proactive in responding to its call for inputs on theSDG action plan. He suggested that the MoYS should empathize with its partner ministries, and thinkabout future job market and skills demand: memory surgeon, trash manager, flight instructor fordrones and flying cars.

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ConclusionThis section presented the proceedings of the opening session and the subsequent four tracks ofdiscussions on the first day of the workshop. The resource persons shared useful insights into thecurrent trends digital technology and e-government practices in Bangladesh, China, and Singapore.During the first two tracks, which highlighted the training sessions, the panellists emphasized theneed for use of ICT for implementation of SDGs and the timely collection, analysis, and visualizationof data to measure progress on SDGs. A large part of the remaining discussions on the first dayconcentrated on SDG implementation strategies drafted by several lead ministries and agencies.

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Section 3: Workshop Proceedings for Day II

IntroductionThis section presents the proceedings of discussions held on the second day of the workshop. Itshows that during the fifth track resources persons included two international experts and twoBangladeshi SDG focal persons – one spoke about access to justice and the other on birth registration.The sixth track had two presenters—an international expert sharing China’s experience with digitalgovernment, and a Bangladeshi expert on digital technology-dependent SDG implementation recordsat the district and local government level.Track V: Peace, Justice and Strong InstitutionsDuring the fifth track, there were four resource persons. First Vincenzo Aquaro from UN DESAdiscussed e-government survey. Next, Ummey Kulsum from the Law and Justice Division and MdMahbub Alam from the Office of Birth and Death Registration Office presented the implementationstrategies for SDGs 16.3.1 and 16.9.1, respectively. Ashok Kumar Seetharaman complemented thediscussion by sharing experiences from Singapore.

Vincenzo Aquaro, Chief of Digital Government Branch, DPIDG, UN DESA, spoke about DigitalGovernment and Digital Services. First, he introduced the UN E-Government Survey, a flagshipannual report of the UNDESA, and noted that the Survey presents a systematic analysis of ICT use totransform and reform public sector by enhancing efficiency, effectiveness, transparency,accountability, access to public services, and citizen participation in 193 countries. The E-Government Survey is now widely cited and has a high impact across the world. On the methodologyof E-Government Survey, Aquaro discussed the calculation of E-Government Development Index(EGDI) as a composite score of three indices: Online Service Index (OSI); TelecommunicationInfrastructure Index (TII), and Human Capital Index (HCI). He noted that E-Government Survey can

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be an enabler of SDGs. About E-Participation Index (EPI), he talked about three components: E-Information; E-Consultation; and E-Decision-making.

Ummey Kulsum, Joint Secretary and SDG Focal Person, Law and Justice Division, MoLPAJ, GoB,shared the implementation status of SDG 16.3.1 [access to justice]. She noted that the 7th Five YearPlan sets an annual target of settling 25,000 cases under the alternative dispute resolution (ADR)mechanism by 2020. As lead ministry for 16.3.1, Law and Justice Division (LJD) has set the annualtarget of settling 25,000 cases by ADR and 4,000 legal disputes by pre-case mediation. In achievingthis target, the GoB has appointed full time legal aid officers in 29 of 64 districts. In the remainingdistricts, there are ad hoc legal aid officers. Lack of trained judges to serve as district legal aid officers,lack of mediation experts, and funding shortages have constrained promoting access to justice.Kulsum notes that UNDP, USAID, and Germa GIZ are collaborating with LJD on several projects whichwill address the challenges mentioned above. On overall recommendations, Kulum noted thatelectronic databases of all cases and database of mediators can be two digital strategies to be takento improve justice delivery system.

Md Mahbub Alam, Deputy Registrar General, Birth and Death Registration, LGD, GoB, shared theexperience of Local Government Division in implementing the SDG 16.9.1 [birth registration for

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under-5 children]. He noted that birth and death registration services are provided in collaborationwith five stakeholders such as Union Councils, Cantonment Board, Paurasava, City Corporations, andEmbassies and Missions. He discusses why national identify has growing importance in Legalprotection and Accessing public services. Drawing on the experience of his office, he referred toseveral challenges in implementing SDG 16.9.1. These included, amongst others, lack of awarenessamong mass people; parents’ willingness to wait until the admission of children in schools; lack ofequipment and human resources to provide database hosting service. He also noted that the use ofelectronic signature can simplify service delivery by reducing time, cost, and visit of servicerecipients. He made the following recommendations: work closely with DG Health to increase birthregistration of under-5 children; promote capacity development at Office of Registrar General (ORG)and CRVS; software development; Stakeholder engagement; and introduction of mobile registryoffices.

Acting as a discussant, Ashok Kumar Seetharaman, Director of e-Government Leadership Center atthe National University of Singapore discussed Practices in E-Government and SDGs Implementation:Lessons from Singapore. He began with a discussion of digital technology-intensive public servicesadopted by India: The Aadhar Card (national ID) and online passport application process were citedas two examples. He then discussed three national databases in Singapore. For instance, the Ministryof Home Affairs maintains a large database of people. The Ministry of Finance manages a database ofbank account and properties. The third database is managed by the Singapore Land Authority underthe Ministry of Law, which is a repository of information related to shareable land information.Throughout his presentation, Seetharaman described how both the public and private sector entitiesare increasingly relying on the use of digital technology for better and faster delivery of citizenservices. In conclusion, he noted that when data and customer insights meet, magic happens.Track VI: ICT for Sustainable Development: Global and Local PracticesDuring this track, Zheng Lei from China and A S M Ali Ashraf from Bangladesh discussed global andlocal practices in integrating ICT for SDGs. Lei focused on how the Shanghai City in China digitizedseveral public services and Ashraf focused on how local level actors in the Kishoreganj district ofBangladesh showed varying level of attitudes toward the use of ICT for SDGs.

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Zheng Lei, Associate Professor of International Relations and Public Affairs and Director of Lab forDigital and Mobile Governance at the Fudan University, China, spoke about the applications of digitaltechnology in Shanghai, China. Broadly speaking, he highlighted five thematic issues. First, theapplication of ICT for employment. He described how Shanghai city has used Employment PolicyApp for employment promotion with mobile devices. The mobile apps would share available jobopportunities with prospective candidates, who can use it as a simple tool to explore how many jobsin their preferred areas match their skills. Second, he described how hospitals are using mobileapplications for patients’ easy payment process. He also shared some cases of how ArtificialIntelligence is used by medical care providers to diagnose diseases. Third, Artificial Intelligence isalso used by Courts for efficient justice delivery purposes. He talked about Artificial IntelligenceVerdict, a concept that refers to AI checking/studying whether previous verdicts complied with legalprovisions to ensure fair and consistent judgement. AI also checks a draft verdict before it is beingdelivered. Fourth, Lei talked about the distribution of power and responsibilities among officials atvarious levels, over multiple jurisdictions and at different departments. Fifth, he concludes with anote on data stewardship and data usefulness. The first refers to maintaining the integrity of dataprovided by government, and the second focuses on using data for evidence-based decision-making.ASM Ali Ashraf, Associate Professor of International Relations, University of Dhaka and NationalConsultant for UN DESA shared the SDG implementation record in Bangladesh by focusing on fieldlevel data from Kishoreganj District. He began with a discussion of why field visit matters, andargued that field level data allows government officials to explore the extent to which SDG actionplans are implemented in a timely and efficient manners. He then shared findings on seven SDG targetareas: social inclusion (1.3, 1.4), ICT skill training (4.4.1), employment and wage (8.5), NEETpopulation (8.6.1), financial inclusion (8.10.1, 8.10.2), access to justice (16.3.1), and birth registration(16.9.1). Findings indicate varying level of success by local administrations in integrating ICTs for theimplementation of SDGs. For instance, social safety allowance systems are being fully digitizedallowing recipients to receive direct cash transfers to their mobile/agent bank accounts. Similarly,the aspirant migrants are completing mandatory biometric registration to access state support infacilitating international migration opportunities. Technical and vocational schools and district youthdevelopment centres are providing ICT skills training at low cost. The Union Digital Centres, a one-stop service points at the micro-level local government units, are also facilitating the birthregistration services. All of these are useful evidence of digital governance-SDG linkages. Challengesinclude lack of ICT applications in access to justice and managing youth loans and training programs.

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Another challenge includes absence of SDG focal point at the district level. During this interactivepresentation, most participants agree on the need for designating a district level SDG focal point, whocan conduct periodic monitoring of SDG implementations at the district level. Either the DeputyCommissioner (DC) himself or Deputy Director (DD-Local Government) or Additional DeputyCommissioner-General (ADC-General) can assume this role.ConclusionThis section covers findings from the presentations during the sixth and seventh tracks. During thefifth track, the presentations highlighted impact of digital government on building strong institutions.The sixth track shared application of digital technology at the local levels in China and Bangladesh.All of the presentations emphasized growing trends in ICT use for achieving better developmentresults around the world and in Bangladesh.

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Section 4: Group Presentations and Closing Session

IntroductionThis section presents the key findings from the seven group presentations. The seven groups wereformed at the beginning of the workshop. Each group was tasked with developing an implementationstrategy for a specific SDG indicator. There are four components in each strategy: identification ofdata or policy gap; institutional framework; stakeholder engagement; and results framework. Thissection presents how each group defined the key problem and what solutions it proposed inaddressing the problem.7Key FindingsThe first group, which presented a strategy for implementing SDG indicator 1.3.1 [Social Inclusion],identified gap in data sharing and integration among agencies dealing with social safety net. Itproposed a list of activities such as research and policy drafting for addressing the gap.The second group identified implementation gap in SDG 4.4.1 [ICT Skills Education]. In addressingthe gap, it proposed a list of activities including ICT logistics and infrastructure delivery such ascomputers and other equipment supplies and building technical schools at the sub-district level andwomen’s polytechnic college at the division levels.The third group on SDG 8.5 [Decent Work] identified lack of data to be a major gap and proposedseveral poverty reduction projects and youth-focused and employment-related activities.Presenting on SDG 8.6.1 [NEET Population], the fourth group also identified data gap, especially onpeople not in education’ to be a major problem. The group recommended several activities such asinvolving the government and NGOs in initiatives to reduce NEET youth and introducing a NEETyouth data management system.The fifth group on SDG 8.10 [Financial Inclusion] also identified data gap, especially related to lack ofdisaggregated data for gender, age groups and unique ID accounts. It proposed a list of actions suchas making it mandatory to have NID while opening new bank accounts, integration of NID data withbank accounts, and implementing the National Financial Inclusion Strategy.The sixth group on SDG 16.3.1 [Access to Justice] identified partial data to be a major problem, andproposed short-term, mid-term, and long-term steps to address the data gap. Among various stepslisted, awareness and sensitization of justice seekers, judges, and lawyers, framing rules onmediation, and establishing digital database were found the most interesting ones.The seventh and last group, which was tasked on SDG 16.9.1 [Birth Registration] identified data gaprelated to under-5 children’s birth registration. The group proposed a list of actions such as capacitybuilding of concerned stakeholders, inter-agency coordination, and awareness raising programs.Conclusion

7 Annex 11 presents the implementation strategies drafted by the seven groups.

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The foregoing discussion shows that five out of seven SDG lead ministries and concernedstakeholders identified data gap, and the rest identified policy gap and implementation gap to be themajor challenges. The range of activities they proposed in addressing the prevailing gaps variedsignificantly. Those included drafting policies [1.3.1], ICT logistics supplies and infrastructuredelivery [4.4.1], poverty reduction projects [8.5.1], public-private partnership [8.6.1], mandatory useof national ID for bank accounts opening [8.10.1], and awareness programs [16.3.1 and 16.9.1].Almost all of the groups stressed that ICT could paly an important role in implementation of SDGs inBangladesh.

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Section 5: Workshop Evaluation

IntroductionThis section shares the findings of a semi-structured questionnaire survey conducted at the end ofthe workshop. The purpose of the survey was to evaluate the workshop and to generate participants’feedback on various aspects of the workshop. It shows that a large majority of workshop delegatesexpressed their satisfaction with the workshop organization, structure, and outcome and a smallminority felt there could be some areas of improvement.About the Survey QuestionnaireA survey was conducted with the workshop delegates.8 Thirty-nine delegates participated in thesurvey. There were 3 parts in the survey questionnaire [Annex 7]. The first part had 8 questionsfocusing on the content and quality of the workshop sessions and discussions. The second part had 2questions related to participants’ likelihood of applying methodologies and best practices in theirorganizations and in engagement of citizens. The first and second parts of the questionnaire wereopen-ended, where participants could choose one of the following four response options: Excellent,Very Good, Satisfactory, and Poor. By way of contrast, the third part of the questionnaire was open-ended, where participants were asked to mention the most and least useful session(s) of theworkshop, their recommendations for further improvement; and their expectations for furthercapacity building activities from a2i and UNDESA.

8 Annex 7 shows the survey questionnaire. Annexes 8 and 9 show the findings from the survey.

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Central FindingsA review of the survey findings (Figure 5.1) shows that more than 90% participants thought theworkshop was important and covered relevant topics, and there was clarity of workshop objectives.90% participants also responded that the workshop provided an opportunity for professionalenrichment through discussions and contacts. A little over 80% participants rated the organizationof the workshop to be very good or excellent. More than three-fourth delegates (77%) also found thestructure of the program and method of work very good or excellent.Selected portions of the open-ended qualitative data are presented in Table 5.1. Annex 9 presents allof the open-ended responses.Table 5.1: Key open-ended responses

Best/most useful part of the session Least useful element of the session

Designing ICT4SDG framework Working session, Q&A session, GroupDiscussion, Open discussion E-Government and SDGimplementation (lesson fromSingapore, China, USA) Presentations of resource persons Sharing of experiences with otherministry, division and resource person

Less active participation Too many presentations Less number of training sessions Theory-based presentation Time of presentation was too short

Comments/Suggestions to improvesubstantive aspects of the workshop

Types of capacity building activities youlike to see more from a2i and UNDESA inthe future

46%

33%

31%

23%

28%

42%

50%

77%

44%

49%

46%

64%

59%

50%

37%

15%

8%

15%

21%

10%

13%

3%

8%

8%

3%

3%

3%

3%

5%

5%

Opportunity for professional enrichmentthrough discussions and contacts

Meeting organization

Structure of the programme and method ofwork

Quality of discussions

Quality of presentations

Clarity of workshop objectives

Quality and clarity of workshop documentation

Importance and relevance of the topic

Figure 5.1 Workshop Evaluation by various factors

Excellent Very good Satisfactory Poor

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Arrange a foreign tour in Singapore tosee the advancement andimplementation of ICT in each sector Arranging a follow-up training with thesame participants Continuous training program in theministries, directories as well asfields/Individual Ministry-wise training Focusing more on problem solvingtechniques to achieve certain goals Reporting mechanism of SDGimplementation

Skill development, career oriented &exposure with real visit Such type of workshop for every goal ofSDG, not only limited to ICT4SDG Supporting the national Statisticalsystem to faster innovative dataapproach To arrange seminar/ workshop morewith the field level officials Training and workshop engaging alllevel officers and Motivationalworkshop

The open-ended responses show that participants identify the exercise on designing ICT4SDGframework, global best practices, peer-learning were among the most useful parts of the workshop.In contrast, too many presentations, less active participation, and short duration of presentationwere identified as the least useful element of the workshop. Regarding their suggestions forimprovement, participants recommended foreign tours in Singapore, follow-up training, continuoustraining at ministries and agencies, and problem-solving techniques for SDG implementation. Finally,on the types of further capacity building activities, participants recommended skills development,more participation from field level officials, and giving exposures to officials at all levels, andorganizing motivational workshops for SDG implementation.The ICT4SDG project team will continue to assess the workshop evaluation findings to design furtheraction-oriented activities.9ConclusionThe large majority of participants rated the training and sharing components of the workshop veryhighly. They also provided useful feedbacks on the most and least useful parts of the workshop, andhow to improve and design future capacity building activities. The group activities on developing SDGimplementation frameworks for specific SDG indicators, working sessions and open discussionswere identified as the most useful parts whereas the less active participation, and short presentationtimes were categorized as the least useful elements. Participants also identified field visit toSingapore, follow-up training, and increased participation of field level officials to be more beneficialin designing future capacity building programs.

9 Annex 10 shows a list of the project team.

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Appendices

Annex 1: SDG Indicators covered under UNDESA-A2i Project

SDG SDG Target SDG Indicators(In short)SDG 1(No Poverty) 1.3 1.3.1 [Proportion of Population covered by social protectionfloors]SDG 4(QualityEducation) 4.4 4.4.1 Proportion of youth and adults with information andcommunications technology (ICT)skills, by type of skill

SDG 8(Decent Work andEconomic Growth)

8.5 8.5.1 Average hourly earnings of female and male employees,by occupation, age and persons with Disabilities8.5.2 Unemployment rate, by sex, age and persons withdisabilities8.6 8.6.1 Proportion of youth (aged 15-24 years) not in education,employment or training8.9 8.9.1 Tourism direct GDP as a proportion of total GDP and ingrowth rate8.10 8.10.1 Number of commercial bank branchProportion of adults (15 years and older) with an account at abank or other financial institution or with a mobile-money-service provider8.10.2 The proportion of adults (15 years and older) with anaccount at a bank or other financial institution or with amobile-money-service provider

SDG 16(Peace, justice andstrong institutions)16.3 16.3.1 Proportion of victims of violence in the previous 12months who reported their victimization to competentauthorities or other officially recognized conflict resolutionmechanisms16.3.2 Un-sentenced detainees as a proportion of overallprison population16.9 16.9.1 Un-sentenced Proportion of children under 5 years ofage whose births have been registered with a civil authority,by age

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Annex 2: Workshop Program Schedule

2nd National Capacity Development Workshop

Building institutional capacity fore-government data analysis and evidence-

based decision-making to support theSustainable Development Goals

26-27 June 2018UNDESA

Jointly organized by-United Nations Department of Economic and Social Affairs (UNDESA)-Access to Information Programme (a2i), Prime Minister’s Office,Government of the People’s Republic of BangladeshDraft Program Schedule

DAY I (26 June 2018, Tuesday)

9:15am-9:55amOpening Session: Inauguration

Moderator: ASM Ali Ashraf & Mostafizur RahmanResource Persons Duration TopicAnir Chowdhury, a2i, PrimeMinister’s Office,Bangladesh 10 min. Welcome speech

Vincenzo Aquaro, UN DESA 10 min. Welcome speechIntroduction byParticipants 20 min. 3-minute simultaneous introduction by all groups; 1-minute presentation by group spokesperson9:55am-10:15am

Group Formation and TEA BREAK

10:15am-11:45amTrack # 1: Public Policy, Institutions and SDGs

Moderator: ASM Ali AshrafWai Min Kwok, UN DESA 10 min. Emerging trends in implementation of the SustainableDevelopment Goals; voluntary national reviews at the UNHigh-Level Political Forum; national institutionalarrangements, policy coherence and policy integrationMr. Nepoleon Dewan, GED,Ministry of Planning, GoB 10 min. Major Steps in Implementing SDGs in Bangladesh and SDGTracker: Role of GED

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Ashok Kumar Seetharaman,National Univ. of Singapore 10 min. Best Practices in E-Government and SDGs Implementation:Lessons from SingaporeGroup Discussion 30 min. 7 groups; each with maximum 8 membersGroup Presentation 30 min. Each group will get max. 2 minutes to present

11:45am-1:10pmTrack # 2: Data and Statistical Capacity

Moderator: Vincenzo Aquaro and Mostafizur RahmanResource Persons Duration TopicWai Min Kwok, UN DESA 10 min. Data and Statistical Capacity Building[Focus: Leveraging ICT for SDG-related Data Collection,Analysis, Visualization, and Sharing among ConcernedImplementing Agencies]Mr. Alamgir Hossen, BBS-SID, GoB 10 min. Institutional Capacity of BBS for SDG-related Data

Collection, Analysis, Reporting and VisualizationGroup Activity/Break-OutSession 30 min. 7 groups; each with maximum 8 membersGroup Presentation 30 min. Each group will get max. 2 minutes to present1:00pm-2:00pm

PRAYER AND LUNCH BREAK

2:00pm-3:00pmTrack # 3: Digital Government, Digital Services

Moderator: ASM Ali AshrafResource Persons Duration TopicMd Nahid Alam, InnovationFund Expert, a2i 5 min. E-Government Practices, Innovations, and DigitalBangladeshMD Mamunur RashidBhuiya, Cabinet Division,GoB 5 min. Presentation on SDG 1.3.1 Action Plan, Successes and

Challenges in implementing SDG 1.3.1Qazi Mutmainna Tahmida,Bangladesh Bank 5 min. Presentation on SDG 8.10.1 and 8.10.2 Action Plan,Successes and Challenges in implementing SDG 8.10.1 and8.10.2Zheng Lei, FudanUniversity, China 10 min. Discussant; and sharing best practices in E-Governmentand SDGs Implementation: Lessons from China and theUnited StatesOpen Discussion 25 min. Q/A Session; Mapping Linkages with Other relevant SDGs

3:00pm-3:30pmTEA BREAK

3:30pm-4:30pmTrack # 4: Education, Decent Work and Economic Growth

Moderator: Wai Min KWOKResource Persons Duration TopicDr. Faroque Hossain, TMED,Ministry of Education, GoB 5 min. Presentation on SDG 4.4.1 Action Plan, Successes and

Challenges in implementing SDG 4.4.1

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Dr. Md Rezaul Hoque,Ministry of Labour andEmployment, GoB 5 min. Presentation on SDG 8.5.1 and 8.5.1 Action Plan, Successesand Challenges in implementing SDG 8.5.1 and 8.5.2Md Tajul Islam, Ministry ofYouth and Sports, GoB 5 min. Presentation on SDG 8.6.1 Action Plan, Successes andChallenges in implementing SDG 8.6.1Open Discussion 30 min. Q/A Session; Mapping Linkages with Other relevant SDGsAshok Kumar Seetharaman,National Univ. of Singapore 5 min. Quick Comments on International Experience

DAY II (27 June 2018, Wednesday)

9:30am-11:00amTrack # 5: Peace, Justice and Strong Institutions

Moderator: Vincenzo Aquaro and Mostafizur RahmanModerator 5 min. Recap of Day IVincenzo Aquaro, UN DESA 10 min. Digital Government for Resilient and SustainableSocieties: Findings from E-GovernmentUmmey Kulsum, Law andJustice Division, MoLPAJ,GoB 5 min. Presentation on SDG Action Plan, Successes and Challengesin implementing SDG 16.3.1Md Mahbub ul Alam, DRG,Birth and DeathRegistration, LGD, GoB 5 min. Presentation on SDG 16.9.1 Action Plan, Successes andChallenges in implementing SDG 16.9.1Ashok Kumar Seetharaman,National University ofSingapore 5 min Practices in E-Government and SDGs Implementation:Lessons from SingaporeOpen Discussion: Q&AFormat 40 min. Each presenter will take 1-2 question(s) from the floorOpen Forum 30 min. Participants will explore cross-cutting linkages betweenSDG indicators

11:00am-11:30amTEA BREAK

11:30am-12:30pmTrack # 6: ICT for Sustainable Development: Global and Local Practices

Moderator: Vincenzo AquaroZheng Lei, FudanUniversity, China 10 min. Discussant; mobilizing ICTs to build peace, justice andstrong institutions - lessons from China and the UnitedStatesASM Ali Ashraf, DUIR andUN DESA 10 min. SDG Implementation in Bangladesh: Findings from theField (Kishoreganj District)Wai Min, UN DESA 10 min. Lessons from Developing CountriesOpen Discussion 30 min. Q/A Session; Mapping Linkages with Other relevant SDGs

12:30-1:00pmInstructions on Group Activities for Track 7

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1:00pm-2:00pmPRAYER AND LUNCH BREAK

2:00pm-3:00pmTrack # 7: Designing ICT4SDG FrameworksGroup # 1: Social Inclusion(SDG 1.3)

1 HOUR● Identify administrative or policy reforms thatwould accelerate implementation process ofSDGs● Explore at least 2 digital strategies forimplementing relevant SDGs● Prepare a draft ‘ICT4SDG’ Framework [Templatewill be shared by UNDESA/A2i]

Group # 2: ICT Skills [SDG4.4)Group # 3: Decent Workand Economic Growth (SDG8.5)Group # 4: NEETPopulation (SDG 8.6)Group # 5: FinancialInclusion (SDG 8.10)Group # 6: Access to Justice(SDG 16.3.1)Group # 7: (Peace, justiceand strong institutions)3:30pm-4:30pm

CLOSING PROGRAMLessons Learned and Roadmaps

Moderator: Wai Min Kwok7 Group Presentations 7x5=35min. ICT4SDG FrameworksMd Mustafizur Rahman,Joint Secretary and ProjectDirector, a2i, PrimeMinister’s Office,Bangladesh5 min. GoB Plans and Strategies for SDGs

Vincenzo Aquaro, Chief,Digital Government Branch,Division for PublicInstitutions and DigitalGovernment UN DESA5 min. Overall comments and directions for future

Md. Abul Kalam Azad, ChiefCoordinator for SDG Affairs,Prime Minister’s Office,Bangladesh5 min. GoB’s Future Programs on SDG Implementation

4:30pm-5:00pmCERTIFCATE AWARD, GROUP PHOTO & NETWORKING

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Annex 3: Guidance Note for Moderators and Lead Speakers

2nd National Capacity Development Workshop

Building institutional capacity fore-government data analysis and evidence-

based decision-making to support theSustainable Development Goals

26-27 June 2018UNDESA

Jointly organized by-United Nations Department of Economic and Social Affairs (UNDESA)-Access to Information Programme (a2i), Prime Minister’s Office,Government of the People’s Republic of BangladeshGuidance note for moderators and lead speakers

This workshop has two substantial components: Training and Knowledge Sharing. It is divided intoseven thematic tracks spread in two days. The first three tracks cover training on three major themes:public policy and governance; data and statistical capacity; and digital governance and digitalservices. Resource persons in these sessions will focus on best practices in public service delivery,data gaps analysis, and e-government.The next three tracks cover knowledge sharing by various stakeholders involved in the process ofimplementing SDG targets in Bangladesh. During these knowledge-sharing sessions, SDG Focal Pointsfrom Lead Ministries and Divisions of Bangladesh Government will share their updated SDG ActionPlans [implementation strategies]. Their perspectives will be complemented by field levelgovernment officials and delegates from the private sector and civil society.The seventh track is a group activity dedicated to designing ICT4SDG frameworks. Senior officialsand SDG focal points will be encouraged to explore/propose at least 2 digital strategies forimplementation of relevant SDGs. They would also be invited to discuss which policy reforms wouldbest support the implementation process of SDGs.In the closing session, senior officials from UNDESA, A2i, and PMO will discuss lessons learned andfuture roadmaps for the project.

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The moderator and speakers will have a key role in facilitating various sessions of the workshop andsteering the group activities/break-out sessions.Moderator and speakers may refer to the Concept Notes prepared by the Project Team, as well as thefeedback solicited from participants in advance of the workshop.10There will be various kinds of sessions: Roundtables, with interventions from the podium by several panelists and then a discussionwith other participants. Break-out groups, for more informal discussions engaging a few lead speakers and theaudience. “Show and tell” where a few lead speakers and then workshop participants will have a fewminutes to share an experience/policy/initiative (Track 1 and Track 2) Knowledge Sharing sessions when Focal Persons from GoB Lead Ministries and Divisionswill present their updated SDG implementation strategies [action plans] including thechallenges and successes during the implementation process (Track 3 and Track 4) Townhall Meetings, with two or three moderators and participants intervening from thefloor (for reporting on break-out groups or discussing the way forward)

For panelists and lead speakers

During Track 1 and Track 2 sessions, each speaker will speak for a maximum of 10minutes.

During the Track 3 session, the lead speaker [Vincenzo Aquaro) and DesignatedDiscussant (Zheng Lei) will speak for a maximum of 10 minutes.

The rest of the resource persons during all the sessions will get a maximum 5 minutes tospeak about a designated topic. During the Break-Out Sessions and Group Discussions, each group will get roughly 25-30minutes for team work. After the group discussions, each group will nominate aspokesperson to present the key themes/action points in maximum 2 minutes.

Each invited SDG Focal Person from a Lead Ministry and Division is invited to address theguiding questions (unless the discussions with the moderator determine a different approache.g. splitting questions among participants), and will identifyo One critical lessons learned: what works and what doesn’to One challenge on which s/he would like to hear others’ experienceso One recommendation for the Government of Bangladesh, or a Lead Ministry/Divisionresponsible for implementation of SDGo One recommendation or political statement the high-level political forum could makeo One issue for further discussion in UN forums

10 A summary of these feedbacks will be shared by the workshop organizers in due course.

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The a2i-UNDESA ICT4SDG project team will share a template for PowerPoint presentation. It issuggested to keep the PowerPoint to a maximum of 6 slides addressing the above points. Thepresenter may include a Background of Case or Analytical context (one slide)Each speaker [Lead Speaker, Designated Discussant, and Panelists including delegates from BBS,GED, and Lead Ministries and Divisions] should share the title and content of her/his presentationwith the moderator and other speakers ahead of the workshop. The project team at a2i will facilitatethe discussion among speakers and the moderator.Please send your presentations (if any) and written summaries (2-page) of main points of yourintervention by 10am on Monday, 25 June 2018 to:o Tito Chakma (tito.chakma.a2i@gmail.com )o ASM Ali Ashraf (aliashraf79@gmail.com)o Wai Min Kwok (kwok@un.org )This would enable the workshop organizers to share them with moderators and lead discussants inadvance for their preparation. The presentations will also be posted on the Workshop website afterthe session. Longer interventions and cases may also be provided to the a2i and UNDESA ProjectTeam in writing to be shared among the participants and posted online before or after the meeting.

For moderatorsBefore the workshop, the moderators are encouraged to get in touch with the speakers or leadspeakers to get a sense of the focus of their intervention and prepare the discussion. This could bedone virtually through emails, web conference (e.g. Skype), and face-to-face discussion at theconference venue prior to the session, facilitated by the workshop secretariat at a2i. Moderators canconsider how best to organize the session. This can include asking each speaker to briefly addressone of the questions, or conducting a more informal free flowing discussion or having a more classicalseries of short presentations addressing all questions. The intention is to ensure that the session issubstantive, focused, informal and interactive.The moderator should introduce the topic(s) of the session and present the participants withoutexceeding a maximum of five minutes. She/he should also clearly convey that there is a maximumallocated time for each speaker from the podium and from the floor -- approximately 2 minutes andnot exceeding 3 minutes for each intervention from the floor. The moderator should encourage aninclusive and conclusive debate within the allotted time.After speakers’ presentations, the moderator will comment on the speakers’ presentations, possiblyidentify common messages, key actions and issues for further feedback for approximately 2 minutes.S/he may also provide a different perspective and introduce new ideas. The moderator can also aska follow-up question to the speakers.Then, the moderator will open the floor for other participants to briefly share their experience,comment or ask questions. S/he will seek a range of perspectives from governments, UN agenciesand the other participating experts. During the discussion, the moderator will try to ensure a freeflowing, informal, and stimulating debate. S/he will help to identify a few crisp messages and actionpoints from the discussions.

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S/he will need to help keep strict time limits on interventions. S/he will not hesitate to ask speakersto wrap-up their interventions, if necessary, bearing in mind however political sensitivities andseniority (in the case of speakers from the podium, the moderator may pass a piece of paper to alertthe speakers that his/her time is up).A common practice is to take three interventions from the floor, then return to the speakers. Eachintervention from the floor should be about 2 minutes. The moderator may inject his/her ownobservations and follow-up questions. Time permitting, the speakers will have the opportunity toprovide brief responses during the meeting and at the end of the session. The moderator may alsodecide to open the floor for comments and questions after three speakers in case there are severalspeakers.At the end of the discussion, the moderator will identify a few key messages from the discussions,and actions for possible inclusion in the report and Communique of the Symposium and in theministerial declaration of the high-level political forum on sustainable development.If there are breakout discussionsThe objective of the breakout sessions is to allow more time for focussed discussion in sharingexperiences and reaching consensus on concrete conclusions and recommendations for presentingat the plenary session. The suggested speaking times for the moderators and speakers are identicalto above.

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Annex 4: Guidance Note for Participants

2nd National Capacity Development Workshop

Building institutional capacity fore-government data analysis and evidence-

based decision-making to support theSustainable Development Goals

26-27 June 2018UNDESA

Jointly organized by-United Nations Department of Economic and Social Affairs (UNDESA)-Access to Information Programme (a2i), Prime Minister’s Office,Government of the People’s Republic of BangladeshGuidance note for participants

This workshop has two substantial components: Training and Knowledge Sharing. It is divided intoseven thematic tracks spread in two days. The first three tracks cover training on three major themes:public policy and governance; data and statistical capacity; and digital governance and digitalservices. Resource persons in these sessions will focus on best practices in public service delivery,data gaps analysis, and e-government.The next three tracks cover knowledge sharing by various stakeholders involved in the process ofimplementing SDG targets in Bangladesh. During these knowledge-sharing sessions, SDG Focal Pointsfrom Lead Ministries and Divisions of Bangladesh Government will share their updated SDG ActionPlans [implementation strategies]. Their perspectives will be complemented by field levelgovernment officials and delegates from the private sector and civil society.The seventh track is a group activity dedicated to designing ICT4SDG frameworks. Senior officialsand SDG focal points will be encouraged to explore/propose at least 2 digital strategies forimplementation of relevant SDGs. They would also be invited to discuss which policy reforms wouldbest support the implementation process of SDGs.In the closing session, senior officials from UNDESA, A2i, and PMO will discuss lessons learned andfuture roadmaps for the project.Participants will be able to ask for the floor in all sessions. It will be tried to accommodate as manyinterventions as possible, but this may not be possible in some cases.

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The lay out in the room will allow all participants to be seated at the table with a name plate. Butparticipants will be able to ask for the floor and intervene even though they are not seated at a table.There will be various kinds of sessions: Roundtables, with interventions from the podium by several panelists and then a discussionwith other participants. Break-out groups, for more informal discussions engaging a few lead speakers and theaudience. “Show and tell” where a few lead speakers and then workshop participants will have a fewminutes to share an experience/policy/initiative. Knowledge Sharing sessions when Focal Persons from GoB Lead Ministries and Divisionswill present their updated SDG implementation strategies [action plans] including thechallenges and successes during the implementation process. Townhall Meetings, with two or three moderators and participants intervening from thefloor (for reporting on break-out groups or discussing the way forward)After the interventions of the panelists or lead speakers, the moderator will open the floor to allparticipants.Participants are warmly encouraged to ask for the floor and engage in a discussion. They can askquestions to the panelists and/or can also share the experience of their own institution on the topicand/or comment on experiences shared by other participants.In referring to an institution or other cases that are directly relevant to the session, participantsshould identify lessons learned and good practices they feel may be useful to other participants, aswell as recommend actions or flag areas where they would like to hear ideas or advice from otherspeakers. More detailed interventions may also be provided to the concerned officials at a2i andUNDESA in writing to be shared among the participants and posted online before or after theworkshop.Participants’ interventions should be for maximum 2 minutes. Speakers from the floor are invited tobriefly identify themselves and to speak into the microphone. The intervention should be concise andto-the-point and help to spur an interactive discussion. Reading prepared statements is stronglydiscouraged throughout the meeting.

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Annex 5: List of Workshop Participants

Sl. Name Ministries/Divisions/Offices/Agencies Designation1. Abu Zafar Rashed (ADM) Munshiganj Additional DistrictMagistrate2. Md. Harun-Ar-Rashid Munshiganj Aditional DeputyCommissioner(Revenue)3. Mohammad Abdul Awal Narsingdi Additional DeputyCommissioner(General)4. Lobna Farzana Narsingdi Senior AssistantCommissioner5. Alamgir Hossain Kishoreganj Additional DistrictMagistrate6. Md. Nazmul Hoque Sumon Kishoreganj AssistantCommissioner7. Md. Kamruzzaman Naogaon Additional DeputyCommissioner(ICT)8. Sk. Ahsan Uddin Naogaon AssistantCommissioner(ICT)9. Iftekhar Uddin Shamin Sirajganj ADC10. Md Rahamat Ullah Sirajganj AssistantCommissioner11. M. Sajjadul Hasan Sylhet AC12. Md. Iqbal Akter Barisal Additinal DistrictMagistrate13. S.M. Rabin Sis Barisal AssistantCommissioner14. Md. Mahidur Rahman Cox's Bazar ADC General15. Mohammad Humayan Rashid Cox's Bazar ADC General16. Fahmida Shirin Local Government Division Programmer17. Md Kamal Hossain BGMEA System Manager,BGMEA18. Md Alamgir Hossen Bangladesh Bureau of Statistics Deputy Director19. Md Tajul Islam Ministry of Youth and Sports Senior Assistantchief

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Sl. Name Ministries/Divisions/Offices/Agencies Designation20. Sheela Haq UNDP Bangladesh Advisor PoliticalGovernance21. MD Mamunur Rashid Bhuiya Cabinet Division Deputy Secretary22. Altaf Hossain Sheikh Cabinet Division Deputy Secretary23. Qazi Mutmainna Tahmida Bangladesh Bank Joint Director24. Mohammad Touhid Khan National Human Rights Commission,Bangladesh Asst Director25. Md. Zahirul Islam Dept. of Social Services National Academyof Social Services26. Md. Asaduzzaman Dept. of Social Services Social ServicesOfficer27. Dr. Md. Sakawat Ali Bureau of Manpower Employment andTraining Principal, BKTTC28. Mr. Md. Masud Rana Bureau of Manpower Employment andTraining Senior StatisticalOfficer.29. S.M Kamrul Hasan Khan Bangladesh Bureau of EducationalInformation and Statistics (BANBEIS) Statistical officer30. Md. Tariqul Islam Bangladesh Bureau of EducationalInformation and Statistics (BANBEIS) AssistantStatistical officer31. Md. Tarazul Islam Foreign Affairs Senior AssistantSecretary32. Nazrul Islam Technical and Madrasah EducationDivision Senior AssistantChief33. Dr.Md Faroque Hossain Technical and Madrasah EducationDivision Joint secretary(Admin)34. Dr. Md. Rezaul Hoque Ministry of Labour & Employment joint secretary35. Masuda Akhand Dept. of Youth Development Deputy Director(Training)36. Md. Mahbubur RahmanBhuiyan Ministry of Civil Aviation & Tourism Deputy Secretary37. Ehsanul Parvez ICT Division Joint Secretary38. Md. Shah Aziz Ministry of Industries Asistant Chief39. Md. Abdul Mannan Ministry of Women and Children Affairs Deputy Secretary40. Dr. Md. Altaf-ul-Alam Finance Division Deputy Secretay,Finance Division41. Ummey Kulsum Law & Justice Division Joint Secretary &Focal Person forSDG 16.3.142. Mr Nepoleon Dewan General Economics Division Assistant Chief

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Sl. Name Ministries/Divisions/Offices/Agencies Designation43. Arafatur Rahman Directorate General of Health Services Deputy ProrammeManager(DMP),Planning44. Doyananda Devnath Bangladesh Economic Zones Authority Manager (Planning& MIS)45. Faruque Ahmed a2i programme e-LearningSpecialist (TeamHead, Education)46. Md. Nahid Alam a2i programme Innovation FundExpert47. H.M. Asad-Uz-Zaman a2i programme Policy Specialist48. Md Mahbub ul Alam Deputy Registrar General Joint Secretary49. Arifur Rahman Dhaka Tribune Staff Reporter

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Annex 6: Question and Answer (Q&A) Sessions

Track I Q&A

Qs for Ashok Kumar SeetharamanQ: Which areas of ICT training Singapore is focusing now?Seetharaman: Six areas of ICT training. Two of them are: Data Intelligence Advanced Manufacturing mechanism for looking at futureQ: What is the coding language in Singapore context?Seetharaman: ProgrammingQ: What is the Impact of Programming Language on Child Psychology?Seetharaman: It is like learning math skills – algebra, geometry, trigonometry This will enhance the skills and prepare young generation for a future-oriented digitaltechnology

Qs for Napoleon DewanQs: Do we have any mechanism for monitoring the projects being implemented by concernedministries?Dewan: The Lead Ministries will share their progress as per the M&E framework developed bythem. This will be done in a conference being held at PMO on 4-6 July 2018. GED will be publishing a Review Report.

Track III Q&A

Qs for Zheng LeiQs: How much time does it take to start a business in China?Zheng Lei: It is now one day for a small business; for a small company it may take a month; and for alarge and complex industry, it amy take a little longer. In the past it would be 3-6 months.

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Qs for Mamunur Rashid BhuiyaQs: How do we coordinate social safety programs run by so many agencies?Bhuiya: There are 118 social safety net programs run by several ministries and divisions. If acoordinating body can be created, it would have

Track IV Q&A

Comment from Floor: 87% of SDG implementation requires ICT applications

Qs for Dr. Md Rezaul HoqueQs: How many safety institutions do we have?Dr Rezaul: We have active ongoing program on safety education. We are opening an OSH [OccupationalSafety and Health Academy].Qs for TMED: What can be done to improve the image of TVET?Dr. Faroque: Industry-academia linkage can be enhanced

Track V Q&A

Qs for Md Mahbub ul AlamQs: Do Union Council offices have any awareness programs?Alam: Yes, they have awareness programs.Qs for Ummey KulsumQs: What are the major challenges to ADR?Kulsum: There are two challenges -

Lawyers often discourage disputing parties to pursue ADR. We don’t have panel mediators.Qs: How many pending cases are there in Bangladesh?

Kulsum: According to Supreme Court, there are nearly 33 lacs of cases [both civil and criminal] We don't have any data to show the cases and their years of pending

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Qs: Is there any crash program for resolving so many pending cases?Kulsum: In the formal justice system, there is no provision for crash program

Track VI Q&A

1. Comment from Department of Social Service Delegate -1 [name unclear]:

We have adopted ICT in service delivery. A few examples are: We have started E-Shunani [E-Hearing] to get citizen feedbacks on our services We are using social media to monitor our programs and activities We have introduced Electronic Fund Transfer (EFT). More than 128,000 social safety netbeneficiaries will receive direct fund transfer under the EFT system.2. Comment from Department of Social Service Delegate -2 [name unclear]:

In response to Dr. Ashraf’s observation about whether there should be SDG focal person atthe district level, I think there should be a designated official at the DC Office to take lead inSDG implementation at the district level.3. Comment from ADC (General), [district name not clear]:

Many people in rural areas do not share/have their accurate date of birth We need to have a strong CRVS process to determine the age of people who are benefitingfrom4. Comment from Dr. Faroque, SDG Focal Person, TMED, Ministry of Education:

DC is a representative of central government. I think he should be authorized to monitor SDGimplementation as SDG focal person at the district level administration. The DC chairs monthly meetings of District Coordinating Meeting. There can be an agenda onSDG in each monthly coordination meeting. Annual DC Conference provides feedbacks from the ground to the PM. DCs can share SDG-related updates during this occasion.5. Dr. Rezaul, SDG Focal Person, Ministry of Labour and Employment

There should be dedicated focal points for SDG from the national to the local6. Mostafizur Rahman Khan, a2i:

SDG Localization is important in understanding national context of SDG implementation.

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Annex 7: Workshop Evaluation Form

WORKSHOP EVALUATION

2nd National Capacity Development WorkshopBuilding institutional capacity for e-government data analysis and evidence-based decision-

making to support the Sustainable Development Goals

Organized Jointly by-United Nations Department of Economic and Social Affairs (UNDESA)

-Access to Information Programme (a2i), Prime Minister’s Office, Government of the People’s Republic ofBangladesh

Dear Participant,

In order to improve the quality, relevance and outcomes of our programme activities, we wish to ask for yourvaluable input and your suggestions for improvements in our future efforts.Kindly answer the following questions and make additional comments below.

PART 1

Excellent Very Good Satisfactory Poor Unsatisfactory

Importance and relevance of thetopicQuality and clarity of meetingdocumentation

Clarity of meeting objectives

Quality of presentations

Quality of discussions

Structure of the programme and methodof work

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Meeting organization

Opportunity for professional enrichmentthrough discussions and contacts

PART 2

Very Likely Likely Unlikely Not Applicable

How likely is it that you will apply themethodologies/best practices discussed in publicadministration and governance at the Symposium,in your organization?How likely is it that you can use methodologies/best practices in the engagement of citizens, basedon the material discussed in the Symposium?

PART 3

1. What was the best/most useful part of the session?

2. What was the least useful element of the session?

3. Please give us any comments or suggestions to improve substantive aspects of the meeting?

4. What type of capacity building activities would you like to see more of from a2i and UNDESAin the future?

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CONTACT INFORMATION (OPTIONAL)

Full Name:

Job Designation/Title:

Home country:

Organization Name:

Email:

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Annex 8: Findings from Workshop Evaluation Survey

Excelent , 30, 77%

Very Good, 6, 15%

Satisfactory, 3, 8%

Chart 1: Importance of the Topic

Excelent Very Good Satisfactory Poor Unsatisfactory

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Excelent19

49%

Very Good14

36%

Satisfactory3

8%

Poor2

5%

Unsatisfactory0

0%

skipped1

2%

Chart 2: Quality and Clarity of Workshop Documentation

Excelent , 16, 41%

Very Good, 19, 49%

Satisfactory, 1, 2%

Poor, 2, 5%skipped , 1, 3%

Chart 3: Clarity of Workshop Objectives

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Excelent , 11, 28%

Very Good, 23, 59%

Satisfactory, 5, 13%

Chart 4: Quality of Presentations

Excelent23%

Very Good64%

Satisfactory10%

Poor3%

Chart 5: Quality of Discussions

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Excelent , 12, 31%

Very Good, 18, 46%

Satisfactory, 8, 20%

Poor, 1, 3%

Chart 6: Structure of Program and Method of Work

Excelent33%

Very Good49%

Satisfactory15%

Poor3%

Chart 7: Workshop Organization

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Excelent46%

Very Good44%

Satisfactory8%

Poor2%

Chart 8: Opportunity for Professional Enrichment

Excelent Very Good Satisfactory Poor Unsatisfactory skipped

Likely46%

Unlikely3%

Very Likely51%

Chart 9: Likelihood of Workshop Knolwedge being applied inParticipants'' Workplace

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Annex 9: Open-ended Responses from Workshop Evaluation

Best/most useful part of the session Least useful element of the session

Designing ICT4SDG framework Working session Use of ICT to accomplish SDG Mobilizing ICT to build peace, justice andstrong institutions Q&A session e-Govt. and SDG implementation (lessonfrom Singapore, China, USA) Presentations of resource persons Group discussion/open discussion Sharing of experiences with otherministry, division and resource person Different experts opinion and lectures Singapore China Experience The presentation from Mr. Ashok Group presentation Speakers from various institutions

Less active participation Better ICT involvement a need to makethe real digital Bangladesh concept Birth and death registration Co-ordination Developing implementation framework Group presentation/work In-depth analysis of usefulness of ICT toachieve SDGs Lessons from china was a good topic withbad presentation Non topic related question a & answer Opening session Presentation on SDG 4.4.1, action, plansuccess and challenges Public servants will be the keymonitoring tool, they at least realize thenecessity of SDGs The way to share the progress on SDGsby different GoB agencies Theory based presentation

Likely49%

Unlikely2%

Very Likely46%

skipped3%

Chart 10: Likelihood o applying Workshop Knowlege inEngaging Citizens

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Time of presentation was too short Too many presentations Less number of training sessions Less quality presentation Focusing ICT to address problems andsorting out

Comments/Suggestions to improvesubstantive aspects of the meeting

Types of capacity building activities you liketo see more from a2i and UNDESA in thefuture

Arrange a foreign tour in Singapore tosee the advancement andimplementation of ICT in each sector Arranging a followup training with thesame participants Aware participants about the topic priorto the event Continuous training program in theministries, directories as well as fields Deliver the presentation slide prior tomeeting Digitalization Each and every person of group toparticipate the presentation Engaged local experts Ensorting presentation of all members Extension of time for workshop (5days) Give the opportunity to deliverpresentation Group discussion needed after everysession Include more technical persons Individual ministry wise workshop ortraining Internet facilities It would strengthen if more involvementfrom different stakeholders speciallyfrom health sector Maintaining the time Making it more detailed More time on group work and relevantdiscussion Practical example will be more impactand effective as suggestions Presentation should be less lengthy Proper time allocation SDG should be incorporated from microlevel Select appropriate participants Speakers selection must be cautiously

A true picture of digitization path in thecourse Arrange learning sessions from govtofficials Be careful about the difference betweendigitization & innovation Capacity building of the agencies forunderstanding the implementationmethod of SDGs Capacity builidng training for relevantofficials Conduct more short training Continuous contacts for continuousdevelopment Expand IT enabling capacity Field administration will implementSDGs How to set goals and the proper way toachieve it considering local content ICT training for the govt officials Integrated data generation Involving mass people Linked the interseted persons with theprogrammes More detailed and in depth trainingcourse More group work More lectures could be on explainingmeta data More such kind of program Sharing knowledge Skill development, career oriented &exposure with real visit Such type of workshop for every goal ofSDG, not only limited to ICT4SDG Supporting the national Statistical systemto faster innovative data approach Taking feedback from the participantsafter the workshop To arrange seminar/ workshop morewith the field level officials

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Target of SDG goals should beincorporated to APA of the concernedorganizations The sessions may be more interactive The topic or task to work can be given onfirst day To connect the indicatorscomprehensively with the grass rootlevel To extent duration of some presentation Use of SDG tracker Providing more group works andfeedback sessions Focusing more on problem solvingtechniques to achieve certain goals Opinion Sharing Reporting mechanism of SDGimplementation

To integrate the existing MIS in health Training and workshop engaging all levelofficers Workshop related with SDGs Arrange at least one foreign tour todeveloped country to have first handexperiences More time on discussion Online assessment of resource personand participants Organize mandate through ICT tools &techniques Professional skill learning programs To analyze data available and to apply inpolicy making Encouraging digital solutions foraddressing the violence or othersproblems Motivational workshop To improve the quality of data available

Annex 10: List of Project Personnel

UNDESA

Vincenzo AQUARO is Chief of the Digital Government Branch, Division for Public Institutions andDigital Government, United Nations Department of Economic and Social Affairs. Email:aquaro@un.orgWai Min KWOK is Senior Governance and Public Administration Officer at the Digital GovernmentBranch, Division for Public Institutions and Digital Government, United Nations Department ofEconomic and Social Affairs. Email: kwok@un.orgASM Ali ASHRAF is Associate Professor of International Relations at the University of Dhaka andNational Consultant for the United Nations Department of Economic and Social Affairs. Email:aliashraf79@gmail.comTito CHAKMA is National Consultant for the United Nations Department of Economic and SocialAffairs. Email: tito.chakma.a2i@gmail.coma2i

Anir CHOWDHURY is Policy Adviser at the Access to Information (a2i) Programme, Bangladesh.Email: anir.chowdhury@a2i.gov.bd

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Ramiz UDDIN is Head of Results Management and Data at the Access to Information (a2i)Programme, Bangladesh. Email: ramiz.uddin@undp.orgRonan GOMES is Research, Evaluation and Behavioral Insights Expert at the Access to Information(a2i) Programme, Bangladesh. Email: ronangomes09@gmail.comSadia Afrose SHAMPA is Project Assistant for Monitoring, Evaluation and Research at the Access toInformation (a2i) Programme, Bangladesh. Email: sadiashampa.a2i@gmail.comVolunteers

Meghla MAHMUD is National Consultant – Research Assistant for Baseline and Impact Studies at theAccess to Information (a2i) Programme, Bangladesh. Email: meghla.mahmud@a2i.gov.bdA2i Young Professionals1. Sarmin Akter Simul2. Ashraful Islam3. Fahmida Sarwar4. Md. Zaki Faisal5. Daiyan Belal6. Zerine Tasnime7. Iffat Ahamed8. Faisal Ahmed9. Jasmin Akter

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Annex 11: SDG Implementation Strategies

ICT4SDG Indicator 1.3.1Implementation

FrameworkGroup 1(Social Protection)

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Group 1:Social Protection

Sl. Name Office Designation1. Md. Mamunur Rashid Bhuiya Cabinet Division Deputy Secretary

2. Altaf Hossain Sheikh Cabinet Division Deputy Secretary3. Md. Habibur Rahman Dept. of Social Services Deputy Director

4. Md. Zahirul Islam Dept. of Social Services National Academy of SocialServices

5. Mohammad Asaduzzaman Dept. of Social Services Social Services Officer

6. Md. Harun-Ar-Rashid Munshiganj Aditional DeputyCommissioner (Revenue)

7. S.M. Rabin Sis Barisal Assistant Commissioner

SDG target/indicator 1.3/1.3.1

Policy Gap:• We have data in silos but no policy for data sharing and integration

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2. Institutional Framework:

Lead

AssociateMinistries/Divisions

Co-lead

CabinetDivision

GeneralEconomic

Division (GED)23

Ministries

Cabinet Division

GED23Ministries

Developmentagencies

Stakeholder Engagement

CabinetDivision

Ministries/agencies

PrivateSector

Citizens

Civilsociety

NGOs

PublicRepresen

tativeso FGDo Mass Hearingo Consultationo Social Mediao Different Online Platformso Sharing Experience

EngagementProcess

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Result frameworkDescription

Inputs Data related policy for social protection

Activities• Research• Gathering experiences in this area• Consultation with stakeholders• Draft policy formulation• Seeking opinion• Finalization of the policy, dissemination and implementation

Output Central MIS for social protection

Outcome Will be easy to understand real implementation scenario and will be supportive to takepolicy decision on social protection

Impact Ensuring citizens right to social protection

Thank You

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ICT4SDG Indicator 4.4.1Implementation

Framework

Group 2ICT Skills

Name Office Designation

1. Md. Faroque Hossain Technical and Madrasah Education Division Joint secretary

2. Ehsanul Parvez ICT Division Joint Secretary3. Faruque Ahmed a2i programme e-Learning Specialist (Team

Head, Education)

4. S.M Kamrul Hasan Khan Bangladesh Bureau of Educational Informationand Statistics (BANBEIS)

Statistical officer

5. Md. Tariqul Islam Bangladesh Bureau of Educational Informationand Statistics (BANBEIS)

Assistant Statistical officer

6. Md. Tarazul Islam Foreign Affairs Senior Assistant Secretary

7. Dr. Engr. Md. Sakawat Ali Bureau of Manpower Employment and Training Principal, BKTTC8. Md. Nazrul Islam Technical and Madrasah Education Division Senior Assistant Chief

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1. SDG target/indicator

Implementation gap:

Lack of readiness among all stakeholders Shortage of Awareness among youth and adults about ICT education Lack of coordination among related Ministry/organization/ institutions Lack of clear definition of ICT skills Fiscal constraints Insufficient quality training institutions

2. Institutional Framework:The relationship between all the related institutions is horizontal, collaborativeand cohesive.

MoE (TMED &

SHED)

FD,MoEWOE,MoYS, MoI,FID, MoInfo,

MoWCA,MoSW, MoLE

& so on

InstitutionalMechanismICT Division

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3. Stakeholder Engagement

Engagementof Key

Stakeholders

Youth andAdultGroup

Academia

NGOs

Development Partners

TrainingProviders

TradeUnions

PrivateSector

ReligiousLeaders

Personwith

disabilities

4.Result frameworkDescription

Inputs Data: 30% of youth and adults (14-45 years) will be provided with ICT educationby 2020

Activities • Providing computers and other ICT instruments in educational and technicalinstitutions.

• Establishment of technical schools at Upazila level across the country.• Establishment of Mohila Polytechnic in all divisions• Providing training on ICT skills through UITRCE (Upazila ICT Resource and

Training Centers for Education) at Upazila level

Output SDG Indicator 4.4.1: Increase to 60% by 2025

Outcome Increased entrepreneurship, increased number of employment

Impact Developed and Digital Bangladesh

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ICT4SDG Indicator8.5.1 & 8.5.2

Implementation Framework

Group: 3Decent Work and Productive Employment in

Bangladesh

Group: 3Decent Work and Productive Employment in Bangladesh

Sl. Name Office Designation

1. Dr. Md. Rezaul Hoque Ministry of Labour & Employment Joint secretary

2. Doyananda Debnath Bangladesh Economic Zones Authority Deputy Chief Manager(Planning)

3. Md. Shah Aziz Ministry of Industries Assistant Chief

4. Md. Masud Rana Bureau of Manpower Employment andTraining

Senior Statistical Officer.

5. Iftekhar Uddin Shamin Sirajganj Additional DeputyCommissioner

6. M. Sajjadull Hasan Sylhet Assistant Commissioner

7. Md Kamal Hossain BGMEA System Manager8. Md Alamgir Hossen Bangladesh Bureau of Statistics Deputy Director

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SDG Target/Indicator: Data GapLack of data: partially available.The Quarterly Labour Force Survey 2015-2016 (QLSF) data

shows monthly (not hourly) income. (8.5.1) Although disaggregated data for age, gender, and profession are

available.Data for persons with disability are currently not available.As for indicator 8.5.2, currently unemployment data for the

age group 15-24 is only available for the base year and theprojected (milestone) years. Unemployment data for other agegroups are partially available.

Institutional Framework

MoLELegislative and Parliamentary Affairs Divisionof Ministry of Law, Justice, and Parliamentary

AffairsMinistry of Expatriates Welfare and Overseas

Employment,Financial Institutions Division of Ministry of

Finance,Bangladesh Bank, Ministry of Foreign Affairs,

Ministry of Industries,Ministry of Social Welfare,

Ministry of Women and Children’s Affairs,Ministry of Youth and Sports, Ministry of

Education,and the Statistics and Informatics Division,

Bangladesh Bureau of Statistics

Co Lead & Associations

Horizontal

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3. Stakeholder Engagement

• ILO• World Bank• GiZ• UNFPA• UNDP• FBCCI• BGMEA• BKMEA• Trade Unions• Other Trade Chamber & Associations

Result Framework - InputSDG Indicator (Inputs) Baseline

[2015]2020

(Milestone year)2025

(Milestoneyear)

Milestone year2030

8.5.1 Average monthlyearnings of male andfemale employees

Average: Tk 12,897Male: Tk 13,127

Female: Tk 12,07215-24: Tk 10,86225-34: Tk 12,80135-44: Tk 14,05345-54: Tk 14,85755-64: Tk 13,160

65+: Tk 10,844

Increased by20%

Increased by45%

Increased by70%

8.5.2 Unemployment rate bysex, age, and personswith disabilities

Both Sex: 4.18%Male: 3.02%

Female: 6.8%15-24: 20.6%25-29: 6.7%30-64: 1.9%

65+ : 0.9%[Source: QLFS 2015/16]

Both sex: 4.0%Male: 2.7%

Female: 4.2%

15-24: 15.5%25-29: 4.9%

Both sex: 3.5%Male: 2.0%

Female: 4.0%

15-24: 10.0%25-29:

4.0%

Both sex: 2.5%Male: 2.0%

Female: 3.0%

15-24: 5.0%25-29: 2.0%

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Result FrameworkSDGIndicator

Description

8.5.18.5.2

Activities • Northern Areas Reduction of Poverty Initiative (NARI)• Strengthening Training Programmes at Upazila level for Creation of

Employment and Self-employment Opportunities• Integrated Management of Resources for Poverty Alleviation through

Comprehensive Technology (IMPACT) 2nd Phase• Strengthening and Modernization of Sheikh Hasina National Youth Centre• Technology Empowerment Centre on Wheels for Underprivileged Rural

Young People of Bangladesh• Enhancing Capacity of the Department of Youth Development for Training in

Information Technology in 64 Districts.

Output By 2030, 70% increase in average monthly income will be achieved.

Outcome Decent work and productive employment in Bangladesh

Impact SDG 8 will be achieved.

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ICT4SDG Indicator 8.6.1Implementation Framework

Group- 48.6.1 (NEET Population)

Name Office Designation

1. Md Tajul Islam Ministry of Youth and Sports Senior Assistant chief2. Md. Kamruzzaman Naogaon Additional Deputy Commissioner (Edu

& ICT)3. Md Masuda Akhand Dept. of Youth Development Deputy Director (training)

4. H.M. Asad-Uz-Zaman a2i programme Policy Specialist

5. Mohammad AbdulAwal

Narsingdi Additional Deputy Commissioner(General)

6. Mr Nepoleon Dewan General Economics Division Senior Assistant Chief7. Md. Mahbubur

Rahman BhuiyanMInistry of Civil Aviation &Tourism

Deputy Secretary

8. Md. Feroz Alom Molla A2i programme National Consultant

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1. SDG target/indicator: 8.6.1 (NEET Population)

Data Gap

• Disaggregate data for the ‘people not in education’

• Lack of training data including digitized data

• Absence of need assessment and appropriate & disaggregate baseline data

• Partially digitized data for the ‘people not in employment’ (BMET & DYD)

2. Institutional Framework:The relationship between the lead, co-lead, associate ministries/divisions is horizontal andharmonical.

Lead:Ministry ofYouth and

Sports

Associated:MoE,

MoEWOE, SID,MoPME, ICTD

and Ministry ofPosts and

Telecomunication & ICT

InstitutionalMechanism

Co-lead:Ministry ofLabor and

Employment

Activities/Programs Lead Co-lead Associated M/D Others

Education

Ministry ofYouth andSports

Ministry of Laborand Employment

MoPME, SID,ICTD,

GO-NGOCollaboration

Employment MoEWOE, MoI,SID

Training MoEWOE, MoI,SID, ICTD, MoE,MoPME

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3. Stakeholder Engagement

Female Youth30%

PWD & Hizra5%

Dalit4%

General Youth61%

Chart: Stakeholder Engagement

• Coordination meeting held as per requirement• Online communication (social media, e-learning etc.)• Offline communication (miking, newsletter, advertisement, community participation, home visit,

info-apa, local representative etc.)

4.Result FrameworkDescription: 8.6.1 Proportion of youth (aged 15-24 years) not in education,employment or training (NEET)

Inputs Data: To reduce youth (15-24 years) not in education, employment an training(NEET) 22% by 2021, 12% by 2025 and 3% by 2030 respectively which hasbeen aligned to the SDG 8.6.

Activities/Process • Involve NEET youth in different activities or programs relating to education,employment and training operated by lead, co-lead and associated ministriesand divisions

• Involve different GO-NGO initiatives to reduce NEET youth• Introduce integrated NEET youth data management system

Output SDG Indicator 8.6.1; to reduce NEET youth 22% by 2021, 12% by 2025 and 3%by 2030 respectively

Outcome Enhancement of skilled youth, reduction of unemployment and improvement ofexisting national education level.

Impact Leaving no NEET youth behind

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ICT4SDG Indicator- 8.10.2The proportion of adults (15 years and older) withan account at a bank or other financial institution

or with a mobile-money-service provider (PA)Implementation Framework

1

Presented By: Group 5Dr, Mohammad Altaf-Ul-Alam

Group- 5Financial Inclusion

2

Sl. Name Office Designation

1. Qazi MutmainnaTahmida

Bangladesh Bank Joint Director

2. Dr. Mohammad Altaf-Ul-Alam

Finance Division Deputy Secretay, FinanceDivision

3. Md. Mahidur Rahman Cox's Bazar Additional DeputyCommissioner (General)

4. Sheela Haq UNDP Bangladesh Advisor Political Governance

5. Mohammad RahamatUllah

Sirajganj Assistant Commissioner

6. Dr. Md. Altaf-ul-Alam Finance Division Deputy Secretary, FinanceDivision

7. Md Arifur Rahman Dhaka Tribune Staff Reporter

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1. SDG indicator : 8.10.2

Data gap:There is a lack of data –• Disaggregated data for gender;• Disaggregated data for specific age groups; and• Disaggregated on unique ID accounts.

3

2. Institutional Framework:The Financial Institutions Division at the Ministry of Finance is the lead Ministry and theSustainable Finance Department is the focal department of the Bangladesh Bank (BB) for SDGindicators 8.10.1 and 8.10.2. The Bangladesh Post Office also plays an important role in financialinclusion.

FID, MoF

InstitutionalMechanism

BangladeshBank, Post AndTelecommunication Division

4

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Stakeholder Engagement

NGOsOther

financialinstitutions

DevelopmentPartners

Mobileserviceprovider

Banks

5

Results FrameworkDescription

Inputs The proportion of adults (15 years and older) with an account at a bank orother financial institution or with a mobile-money-service provider is 49% in2017.

Activities • Make it mandatory to have NID while opening bank account.• Build a coordination structure between and among NID authority, BB and

financial service providers.• Build an ICT based System to integrate NID data and bank account

Information.• Built an ICT based application to monitor progress.• Building capacity of concerned agencies to disseminate proper awareness

program for mass population (Financial literacy program).• National Financial Inclusion Strategy.

Output SDG Indicator 8.10.2: increase to 70% by 2020

Outcome A comprehensive system for Financial Inclusion

Impact Leaving no one behind (SDG principle)6

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ICT4SDG Indicator 16.3.1Implementation

FrameworkPrepared and presented by

Group no. 6

Group-6Access to Justice [SDG 16.3.1]

Sl. Name Office Designation

1. Ummey Kulsum Law & Justice Division Joint Secretary & FocalPerson for SDG 16.3.1

2 Md. Nahid Alam a2i programme Innovation Fund Expert

3. Md Abdul Mannan MInistry of Women and Children Affairs Deputy Secretary

4. Abu Zafar Rashed(ADM)

Munshiganj Additional District Magistrate

5. Alamgir Hossain Kishoreganj Additional District Magistrate

6. Mohammad TouhidKhan

National Human Rights Commission,Bangladesh

Assistant Director

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1. SDG target/indicator

1. Data gap:Data is partially available in disaggregated form.

• Data is found from police, MoWCA, NLASO (LJD), BBS, National Human RightsCommission (NHRC).

2. Institutional Framework:

Lead

AssociateMinistries/Divisions

Co-lead

Law and JusticeDivision

NHRC, LPAD, LGD,MoFA, MoHA, MoPA,

CAG,

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3. Stakeholder Engagement • Lawyers• Civil courts• DLO• Mediators with

court-led ADRFormal JusticeSystem

Civil Justice System

Criminal Justice System• Police• Prosecution• Court• Prison• Lawyers

Informal JusticeSystem

Traditional Salish byCommunity Leaders

Village Courts

ADR by Religious Leaders

NGO-Led Mediation

Arbitration council

4.Result frameworkDescription

Inputs Less than 3% victims of violence against women's reported their victimization in 2015

Activities Short Term• Data collection and aggregation• Capacity building of mediator and legal aid service provider• Awareness building of justice seeker• Sensitization program for judges and lawyersMid term• Framing of rules on mediation• Formation of co-ordination mechanism among the justice sector agencies.• Reform of laws for mandatory provision of ADR in family and commercial disputesLong term• Establishment of ADR center• Digital database

Output SDG Indicator 16.3.1

Outcome Achievement of target of promoting of rule of law and easy access and to provide justice for all.

Impact • Leaving no one behind from accessing to justice• Ensuring social justice

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Presented by: Group – 07Group Title: Birth Registration

Group- 7Birth Registration [16.9.1]

Sl. Name Office Designation

1. Md Mahbub ul Alam DRG, Birth Registration Joint Secretary

2. Dr. Arafatur Rahman Directorate General of Health Services Deputy ProrammeManager(DMP), Planning

3. Md. Nazmul Hoque Sumon Kishoreganj Assistant Commissioner

4. S K. Ahsan Uddin Naogaon Assistant Commissioner(ICT)

5. Mohammad HumayanRashid

Cox's Bazar ADC General

6. Fahmida Shireen Local Government Division Programmer

7. Lobna Farzana Narsingdi Senior AssistantCommissioner

8. Md. Iqbal Akter Barisal Additional District Magistrate

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ICT4SDG Indicator

16.9.1 (Proportion of children under 5 years of age whosebirths have been registered with a civil authority, by age)

Implementation Framework

Data GapPresent status :

Base Year 2017:(Total Population registered under age of 5/total population under age of 5) X 100 %

= (23,30,344/1,57,84,000) X 100%= 15%

(Source: BBS and ORG)

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Target by Phases

Sl. No. Year Target (%)

1 2017 15

2 2020 30

3 2022 50

4 2025 70

5 2030 100

2. Institutional Framework:

LGD/ORG

EC, MoPME,BANBASE

InstitutionalMechanism

Cabinet Div(CRVS Sec),

MoHFW (DGHS &DGFP),

SID

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Institutional Mechanism

ORG

UP CB Paurashava CityCorp.

Embassy

EPIHealth Facilities

NID/ Primary Education

BBS

3. Stakeholder Engagement

Teachers(Primary,

Secondary& Madrasa)

NGOs ReligiousRepresentatives

Local ElectedRepresentatives Media

VillagePolice

Privatehospitals

Local Elites

Tottho Apa

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4.Result framework

Description

Inputs Total Population registered under age of 5 is 15%

Activities • Ensure birth registration within 45 days of occurrences• Enhancement of cooperation /coordination with EPI and

Family Welfare workers• Continue approach for strengthening capacity of birth

registration units• Awareness raising prog. for parents and communities

on importance of birth registration.• Effective coordination & integration should be ensured

between health facilities and birth and death registrationsystems for facilitating birth registration of newbornbabies.

4.Result framework

Description

Activities • Introducing online birth and death registration system toreduce TVC

• Social Welfare officers employed in hospitals may begiven responsibilities for birth & death notifications torespective registrars

• Incentives may be given for birth and death notification• Strengthening of Union Parishad with IT personnel is

urgently needed• Provision for submission of birth & death certification to

get required services may be enforced with specialnotification.

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Result Framework (cont.)Description

Output SDG indicator 16.9.1 increase to 70% by 2025

Outcome An innovative & model practice of birth registration inBangladesh

Impact Leaving no one behind. Everybody would be in picture.

Thank You