REPORT ON ICEX

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    INDIAN COMMODITY EXCHANGE , SUMMER INTERNSHIP PROJECT REPORT

    1UDEY SINGH KATOCH -155 ITM BUSINESS SCHOOL 2010

    INSTITUTE FOR TECHNOLOGY AND MANAGEMENT

    SUMMER INTERNSHIP PROJECT-2010

    A PROJECT REPORT

    ON

    STUDY OF GOLD AS A COMMODITY IN DOMESTIC MARKET

    &

    ASSISTING BUSINESS DEVELOPMENT TEAM

    CARRIED UNDER THE GUIDANCE OF

    MR. DHARMESH PANDYA

    NATIONAL HEAD

    ICEX

    SUBMITTED BY:

    UDEY SINGH KATOCH

    KHR2009PGDMF155

    SUBMITTED TO:

    PROF. ARUN SAXENAFACULTY , ITM BUSINESS SCHOOL

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    ACKNOWLEDGEMENT

    This project is not my individual effort. There are many people to whom I

    want to thank from the bottom of my heart. There are many who contributed to

    best of their efforts for the completion of this project within the stipulated time. No

    words can express my gratitude towards them. To begin with, I would like to

    convey my regards and loads of thanks to PROF. ARUN SAXENA, FACULTY,

    ITM BUSINESS SCHOOL for his guidance and kind support. He has always

    been there in the time of need and has always guided me to the right path.

    Thanks a lot to you Sir.

    I am also thankful to MR. DHARMESH PANDYA, NATIONAL HEAD, ICEX

    from the bottom of my heart for his precious time & proper guidance in the

    preparation of my project. He has always been very calm and patient while

    answering thousands of my queries. Thank a lot to you sir.

    I would also like to thank two more people MR. PIYUSH AND MR.

    SHUBHODEEP for providing their helping hands in the most crucial stages of

    the project and answering all the queries with patience. I cannot thank both of

    you enough for your co-operation and support.

    Finally, I would like to thank my family & friendswho has always been there in

    the time of need and in all my frustration periods during the preparation of the

    report. Thank youfor your cooperation in completion & submission of the project.

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    EXECUTIVE SUMMARY

    Every business organization big or small has its own set of problems. Sometimesthey enjoy advantages over others. Sometimes they also have to bear the heat of

    the competition. They are not above the ups and downs of the business.

    ICEX being a very new exchange in the Indian market dominated by leaders like

    MCX, NCDEX is facing a lot of challenge in spite of having a lot of offers and

    value added services for its customers. Being no. 1 in the trade volumes for gold

    the number of memberships is not increasing creating worries for the top

    management. So as a summer trainee a combined project was allotted to me

    catering to a lot of problems.

    The purpose of the project was to study INDIAN COMMODITY MARKET on the

    following parameters:-

    HOW IMPORTANT IS GOLD FOR INTERNATIONAL MARKETS: -Gold

    is primarily a monetary asset and partly a commodity. Gold is the world's

    oldest international currency. It is an important element of global monetary

    reserves. Central banks, and official international institutions, have been

    major holders of gold for more than 100 years and are expected to retain

    large stocks in future.

    WHO ARE THE BIGGEST PLAYERS IN COMMODITY TRADING IN

    INDIAN MARKETS:-This part helped in understanding the market share

    of different exchanges that deal in Indian markets. Also it revealed out that

    what are the major factors that are helping these exchanges to cater to the

    needs of more and more customers.

    WHAT REVOLUTION HAS ONLINE TRADING BOUGHT IN THECOMMODITY MARKET VIS--VIS SPOT MARKET OR WHOLESALE

    MARKET:- In the history when most of the work was carried in the spot

    markets, online exchanges/markets were a real innovation which helped

    people to trade in bullions from their home.

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    HOW MUCH IS THE SHARE OF INDIAN COMMODITY MARKET IN

    GLOBAL TERMS AND ITS IMPACT ON INDIAN ECONOMY: -India is

    arguably the largest bullion market in the world. It has been until now, theundisputed single-largest Gold bullion consumer, with its own final

    demand outweighing the next largest market China by almost 57

    percent.

    TO STUDY HOW THE CONSUMPTION PATTERN OF GOLD HAS

    TAKEN A SHIFT WITH TIME AND HOW IT HAS IMPACTED INDIAN

    ECONOMY:- India imports around 500-800 tonnes of gold on an average

    every year. In 2008, Indias gold imports dipped by 45 per cent to touch

    450 tons. However, buying of gold ornaments has fallen sharply.

    To study the awareness level of ICEX in minds of consumer and how do

    consumers perceive ICEX on the basis of transparency, accountability,

    pricing policies and value added services.

    To assist business development team in achieving their sales targets and

    also in their latest MARCOMM project all over Mumbai for spreadingawareness about ICEX and bullion trading.

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    TABLE OF CONTENTS

    S.NO. TOPIC PAGE NO.1 INTRODUCTION TO INDIABULLS 6

    2 INDIABULLS MARKET SHARE 9

    3 INDIAN COMMODITY EXCHANGE 10

    4 INDIAN COMMODITY MARKET 14

    5 COMMODITY PROFILE - GOLD 19

    6 INTERNATIONAL SENARIO 21

    7 DOMESTIC SENARIO 27

    8 LEARNINGS 33

    9 PEST ANALYSSIS OF GOLD 3410 SWOT ANALYSIS 35

    11 PORTERS FIVE FORCE MODEL 37

    12 RECOMMENDATIONS 40

    13 ASSIGNMENT NO 2 - MARCOMM

    PROJECT : AN AWARENESS

    CAMPAIGN

    42

    14 LEARNINGS AND RECOMMENDATIONS 46

    15 ASSIGNMENT NO 3 WEBSITE

    COMPARISION

    47

    16 CONCLUSION 50

    17 RECOMMENDATIONS 51

    17 ASSIGNMENT NO 4 MARKET SURVEY

    : A CONSUMER BEHAVIOUR STUDY

    52

    18 BIBLIOGRAPHY 56

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    access to all information and products. As we've expanded and developed to

    serve the needs of all kinds of investors, we've been guided by one underlying

    Philosophy: You come first.

    Indiabulls1 2 FMS-IRM

    We are proud to introduce to you Indiabulls Professional NetworkTM that

    offers real-time prices, equity analysis, detailed data and news, intelligent

    analytics, and electronic trading capabilities, right at your finger-tips. This

    powerful technology is complemented by our knowledgeable and customer

    focused Relationship Managers who are available to help with your financial

    planning and investment needs.

    About Founders: -

    The fast paced growth, diversification and consolidation of the Group has been

    possible due to the vision and leadership of the cofounders of Indiabulls.

    Sameer Gehlaut is the Chairman, CEO and Whole Time Director of Indiabulls.

    Sameer is an engineer from IIT, Delhi (1995) and has worked internationally with

    Halliburton in its international services business in 1995. He has utilized his

    experience with the international best practices and professional work culture at

    Halliburton to lead Indiabulls successfully.

    Rajiv Rattan is the President, CFO and Whole Time Director of Indiabulls. Rajivis an engineer from IIT, Delhi (1994) and has rich experience in the oil industry,

    having worked extensively across the globe in highly responsible assignments

    with Schlumberger. Rajiv has managed remote exploration projects providing

    evaluation services for different clients in India as well as abroad.

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    Saurabh Mittal is a Director at Indiabulls. Declared the best graduating student

    in IIT, Delhiin (1995), Saurabh was also one of the engineers selected by

    Schlumbergerto work for its international services business in 1995 and gained

    experience of working in various global locations. He graduated as a Baker

    Scholar with an MBA from the Harvard Business School. He has also

    developed in-depth understanding of international financial markets.

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    MARKET SHARE

    The commodities futures market in India is only about 3 times the size of physical

    market, whereas it is more than 10 times the size of physical market in other

    developed countries. Therefore, the current state of commodities market in India

    leaves lot of scope for growth in terms of depth and reach of the market as well

    as attracting new players who are utilizing the services of overseas commodities

    market due to various reasons like lack of depth in product category they wish to

    trade in; inadequate warehousing facilities at strategic locations, etc.

    13%

    20%

    30%

    17%

    7%

    13%

    SHARE KHAN

    ICICI DIRECT

    SURESH RATHI

    INDIABULLS

    INDIA

    INFOLINE

    OTHERS

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    INDIAN COMMODITY EXCHANGE LIMITED (ICEX)

    It is a screen based on-line derivatives exchange for commodities and has

    established a reliable, time tested, and a transparent trading platform. It is also in

    the process of putting in place robust assaying and warehousing facilities in order

    to facilitate deliveries. It is jointly promoted by Indiabulls Financial Services Ltd

    and MMTC Limited, and will have Indian Potash Ltd among others, as partners.

    This exchange is ideally positioned to tap the huge scope for increasing the

    depth and size of commodities' market and fill in the structural gaps existing in

    the Indian market. Our head office is located in North India (Gurgaon), one of the

    key regions in India's Agri belt, with a vision to encourage participation of

    farmers, traders and actual users to hedge their positions against the wild price

    fluctuations.

    Corporatevision

    Provide fair, transparent and efficient trading platform to all participants

    Meet the international benchmarks for the Indian commodity market

    Provide equal opportunity and access to investors all over the country through

    the modern communication modes

    Attract a wide array of end users, financial intermediaries and

    hedgers

    Become a major trading hub for most of the commodities

    To provide product portfolio to suit the trading community needs in an

    efficient manner .

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    We will provide the widest range of benchmark future products available onany exchange, overing all major commodities. Our collective vision is global

    growth, innovative product development, continually enhanced echnology and

    the highest level of service available on any exchange. We offer future trading in

    Agricultural commodities, bullions, base metals, and energy.

    Our objective is to serve customers with a global product line,

    virtuallyround-the-clock electronic trading and strategic alliances with other

    leading players. We also offer a number of programs and products

    designed specifically to appeal to a global audience.

    Key differentiators

    y Joint venture between Public/Private entities Well capitalized Rs. 100 Cr

    initial capital Reputation of partners and pan India presence

    y Key stake holders having rich experience in the domain viz. commodities,

    warehousing, financial markets

    y Professionally driven exchange with an entrepreneurial mindset

    y Aim to remove discrepancy in the commodities market by building

    transparency in the exchange

    y Unprecedented price transparency and market depth

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    MMTC Ltd, a Government of India enterprise, is the largest international trading

    company of India having annual turnover of more than US$ 7Billion or Rs. 36000

    Crore. It is among the leading international trading company of South Asia having

    experience of more than 45 years in bulk trading of diverse commodities and

    products. It is present in 56 locations in India through offices, warehouses, port

    offices & retail outlets. It is the largest exporter of Minerals and single largest

    importer/supplier or Bullion & Non-Ferrous Metals in India. MMTC is also leading

    in trading of Agro products Fertilizers, Coal & Hydrocarbons textiles, chemicals

    etc. MMTC Ltd has a fully owned subsidiary, MTPL in Singapore and also apromoter of NINL in Orissa, an Iron & Steel plant MMTC Limited, and Indias first

    Super Star Trading House, continues to be the country's leader in mineral

    exports for four decades now. During the last decade, MMTC could

    withstand the stiff competition in the world market by its continuous and

    persistent efforts in diversifying its markets, enlarging its product range,

    expanding extensively its infrastructure facilities and expertise in mineral

    operations, and by attaching utmost care and importance to its trade

    commitments as also the quality of service and products.

    MMTC has provided further fillip to value addition to minerals. The 1.1 million ton

    Steel Plant consumes about 2 million tons of various types of minerals annually

    being supplied by MMTC. The company has also taken an initiative to link import

    of capital equipments required for modernizing mining activities in the country to

    promote export of minerals. The import of the earthmoving equipments was

    linked to export of Iron Ore under EPCG scheme.

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    Itemsoftrade

    IRON ORE

    MANGANESE ORE

    CHROME ORE

    OTHERS

    (Mud Chemicals, Barytes, Bentonite, Bauxite, Talc, Gypsum, Feldspar,

    Quartz/Silica Sand, Garnet Sand, Kaolin (China Clay), Vermiculite)

    Destination ofexports

    MMTC exports Iron ore to Japan, South Korea, China, Middle East etc. The

    export is both on the basis of long term and annual spot contracts.

    Leaderin mineralexportsMMTC's performance in mineral trade has been acknowledged by the CAPEXIL

    (Chemicals and Allied Products Export Promotion Council) by conferring the

    nation's highest award for excellence in mineral exports 13th time in succession.

    Modeofsales

    MMTC's mineral sales are on FOB basis only.

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    INDIAN COMMODITY MARKET

    India commodity market consists of both the retail and the wholesale market in

    the country. The commodity market in India facilitates multi commodity exchange

    within and outside the country based on requirements. Commodity trading is one

    facility that investors can explore for investing their money. The India Commodity

    market has undergone lots of changes due to the changing global economic

    scenario; thus throwing up many opportunities in the process. Demand for

    commodities both in the domestic and global market is estimated to grow by four

    times than the demand currently is by the next five years.

    Commodity Trading

    Commodity trading is an interesting option for those who wish to diversify from

    the traditional options like shares, bonds and portfolios. The Government has

    made almost all commodities entitled for futures trading. Three multi commodity

    exchanges have been set up in the country to facilitate this for the retail

    investors. The four national exchanges in India are:

    y Multi Commodity Exchange (MCX)

    y National Commodity and Derivatives Exchange (NCDEX)

    y Indian Commodity Exchange (ICEX)

    y National Multi-Commodity Exchange (NMCE)

    Commodity trading in India is still at its early days and thus requires an

    aggressive growth plan with innovative ideas. Liberal policies in commodity

    trading will definitely boost the commodity trading. The commodities and future

    market in the country is regulated by Forward Markets commission (FMC).

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    Wholesale Market

    The wholesale market in India, an important component of the India commodity

    market, traditionally dealt with framers and manufacturers of goods. However, in

    the present scenario, their roles have changed to a large extent due to the

    enormous growth that the economy has witnessed. The lengthy process of

    wholesalers buying from manufacturers; then selling it to retailers who in turn

    sold it to consumers does not seem feasible today. An improvement in the

    transport facility has made the interaction between the retailer and manufacturer

    easier; the need for a wholesale market is gradually diminishing.

    Retail Market

    The retail market in India is currently witnessing a boom. The growth in the India

    commodity market is largely attributed to this boom in the retail market. Policy

    reforms and liberal government policies have ensured that this sector is growing

    at a good pace. Some of the reasons attributed to the growth of retail sector in

    India include the large population of the country who has an increased

    purchasing power in their hand. Another factor is the heavy inflow of foreign

    direct investment in this sector. More than 80% of the retail industry in the

    country is concentrated in large cities.

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    India Commodity Market- Global Scenario

    Despite having a robust economy, India's share in the global commodity market

    is not as big as estimated. Except gold the share in other sectors of the

    commodity market is not very significant. India accounts for 3% of the global oil

    demands and 2% of global copper demands. In agriculture India's contribution to

    international trade volume is rather less compared to the huge production base

    available. Various infrastructure development projects that are being undertaken

    in India are being seen as a key growth driver in the coming days.

    Indian Bullion Market

    The bullion reserve of a country is the indicator of the amount of wealth a country

    possesses. Bullion is defined as a bulk quantity of precious metals consisting of

    gold, silver and others that can be assessed by weight and cast as a lump.

    Bullion is valued by its purity and mass rather than its face value which is

    applicable in the case of money. India Bullion Market is a recognizable index that

    highlights the economic growth of the nation.

    Bullion Purchaseand Forex

    In 2009, the government of India purchased 200 metric ton of gold from the

    International Monetary Fund (IMF) at $6.7 billion. This purchase has propelled

    the India Bullion Market to the tenth position among the top global gold holders.

    This purchase signals that the economy of the country has come full circle and is

    also a way of spreading its assets. The current foreign exchange or forex reserve

    of India is nearly $285 billion. The share of foreign currency in the forex is $268.3

    billion, followed by gold at $10.3 billion, IMFs special drawing rights accounts for

    $5.2 billion while the reserve position in the IMF accounts for $1.59 billion.

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    Bullion in India

    Trading of gold is known as bullion trading. India is the leading consumer and

    importer of gold in the world. Due to this, the potential of the India bullion market

    is very promising. Owing to the weak price of Dollar in the global market, the

    price of bullion is soaring. The gem and jewelry industry of India is one of the

    fastest growing sectors of the economy at an approximate rate of 15%. The India

    Bullion market is under the strict supervision of the Government as bullion is one

    of the major indicators of the wealth of the country.

    India is the largest investor in gold jewelry as a large number of people believe

    that investing in gold is beneficial. The domestic consumption of gold depends on

    factors like the wedding season, festive season, the performance of the harvest

    and the monsoon of the country.

    Country Bullion (in tons)

    United States 8133.5

    France 2445.1

    Germany 3408.5

    Italy 2451.8

    Netherlands 612.5

    Switzerland 1041.5

    ECB 501.4

    India 557.7

    Russia 568.4

    Japan 765.2

    China 1054.0

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    Indian Bullion Market Association

    IBMA or the Indian Bullion Market Association is a national level body that

    represents the Indian Bullion Trade and Industry. This body is an association of

    all leading bullion dealers and jewelry merchants who have tied up with the

    National Spot Exchange Limited. The idea of this association is to promote a

    professional organizational dedication towards the development and growth of

    the bullion industry in India.

    Problemsofthe Bullion Industry

    There are a number of restrictions imposed on the import and export of gold as

    compared to any other commodities. The bullion market of the country is very

    fragmented and unorganized. The price of bullion varies very much in different

    parts of the country. The main reason for this is the lack of a benchmark that is

    valid throughout the country.

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    ASSIGNMENT NO. 1

    COMMODITY PROFILE - GOLD

    Gold is primarily a monetary asset and partly a commodity. Gold is the world's

    oldest international currency. It is an important element of global monetary

    reserves. Central banks, and official international institutions, have been major

    holders of gold for more than 100 years and are expected to retain large stocksin future.

    Gold has maintained its purchasing power throughout its 5,000-year track record,

    as the worlds only monetary metal. It is considered as a commodity as it can be

    acquired and stored in the form of Jewellery, Bars, Coins and Gold Deposits. It is

    also called precious metal, which means it does not rust (oxidise) at normal

    conditions. It is resistant against many acids and a good electric conductor,

    which makes it useful for electronic circuits. It is useful for jewelry because of its

    inertness.

    Importanceand Uses

    Gold has mainly three types of uses: Jewellery Demand, Investment Demand

    and Industrial uses.

    Jewellery Demand- Jewellery consistently accounts for around three-quarters of

    golddemand. In terms of retail value, the USA is the largest market for gold

    jewellery, whereas India is the largest consumer in volume terms, accounting for

    25% of demand in 2007.

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    Investment demand- Investment demand in gold has increased considerably in

    recent years. Since 2003, investment has representing the strongest source of

    growth in demand, with an increase in value terms to the end of 2007 of around280%.

    The value of gold is a result of its rareness and also of its interesting physical

    characteristics.

    Pure gold is too soft for ordinary use and is typically hardened by alloying with

    copper or other base metals. The gold content of gold alloys is measured in

    carats (k), pure gold being designated as 24k.

    Gold market is highly liquid and gold held by Central Banks, other major

    institutions and retail jewellers keep coming back to the market.

    Due to large stocks of gold as against its demand, it is argued that the core driver

    of the real price of gold is stock equilibrium rather than flow equilibrium.

    It is effective portfolio diversifier, which summarizes the usefulness of gold in

    terms of modern portfolio management.

    Gold is effective diversifier during economic stress periods or instability.

    Over 60 countries including South Africa, US, Australia and Russia mine gold.

    Although gold mining industry is enjoying higher prices in recent years, theysuffer because of higher input costs. Global mining output is also declining as

    quality and easily accessible ore has been mined at most of producing countries.

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    INTERNATIONAL SCENARIO

    South Africa, the United States and Australia are the three largest gold producing

    countries. Other major producers are Canada, China, Indonesia, and Russia. But if we

    measure only the current years production, China has become the worlds largest

    producer of gold, overtaking South Africas top position in 2007.

    As gold has been considered as a proxy currency, its reserves are held by

    Governments i.e., Central Banks/ institutions of various countries. The survey carriedout in 2005 revealed that US, Germany, France, Italy, Switzerland, Netherlands, Japan,

    Portugal, Spain and China were the countries where official gold holdings stood over

    500 tons.

    World Gold Demand & Supply

    Table 1: Gold Supplyand Demand Balance (in tonnes)

    Year

    Mine

    Production TotalsupplyTotal demand

    2006 2486 3574 3409

    2007 2473 3488 3526

    2008 2407 3468 3659

    Source: GFMS

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    Global demand ruling higher compared with supply (including mine output and old

    gold scrap) in recent years and as a result the market has witnessed price

    escalation. According to World Gold Council, gold mine production has declined to2407 tons in 2008 compared with 2486 and 2473 tons in 2006 and 2007

    respectively. The total gold supply including old gold scrap has been declining and

    stood at 3468 tonnes in 2008 as compared to previous years gold supply of 3488

    tonnes.

    World Gold Supply

    Mineproduction

    Gold is produced from mines on every continent except Antarctica, where mining is

    forbidden. According to data of year 2007, there are around 400 operating gold mines

    worldwide. Depending on the geologic situation, the mining is very different. However,

    the overall level of global mine production is relatively stable, averaging approximately

    2,525 tonnes per year over the last five years.

    The most important gold producer of the world is South Africa. The mines in South

    Africa can provide several superlatives. The Kruger Rand gold coins are world

    famous.

    y The East Rand Mine is the world's deepest mine, 3585 m below surface.

    y The Free Gold Mine was the world's most productive gold mine with the

    output of 115 tons per year.

    y Driefontein Consolidated Mine has produced more gold than any other gold

    mine, about 2292 tons.

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    y Deepest single-drop mining shaft in the world has been sunk at South Deep

    Gold Mine.

    Scrap

    However, although gold mine production is relatively inelastic, recycled gold (or scrap)

    ensures there is easily traded supply when needed, and this helps to stabilise the gold

    price. Between 2003 and 2007, recycled gold contributed an average 26% to annual

    supply flows.

    Central BanksCentral banks and supranational organisations (such as the International Monetary

    Fund) currently hold gold as reserve assets amounting to around 29,000 tonnes,

    dispersed across 110 organisations. On average, governments hold around 10% of

    their official reserves as gold. However, the proportion varies country-by-country.

    Although a number of central banks have increased their gold reserves in the past

    decade, the sector as a whole has been a net seller since 1989, contributing an average

    of 520 tonnes to annual supply flows in 2003-2007. Net central bank sales amounted to

    just 486 tonnes in 2007 and it decreased to 279 tonnes in 2008. China, United States,

    South Africa and Australia were the major producers of gold in 2008. These countries

    contributed over 40% of the total global mine production.

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    World Gold Demand

    Demand for gold is widely spread around the world. East Asia, the Indian sub-continent

    and the Middle East accounted for 72% of world demand in 2007. 55% of demand is

    attributable to just five countries - India, Italy, Turkey, USA and China. Gold demand

    mainly comes from Jewellery consumption, Industrial and investment uses.

    Jewellery Demand

    Jewellery consistently accounts for around three-quarters of gold demand. In the

    12 months to December 2007, this amounted to US$54 billion, making jewellery one of

    the world's largest categories of consumer goods. In terms of retail value, the USA isthe largest market for gold jewellery, whereas India is the largest consumer in volume

    terms, accounting for 25% of demand in 2007.

    Investment Demand

    Investment demand in gold has increased considerably in recent years. Since 2003,

    investment has representing the strongest source of growth in demand, with an

    increase in value terms to the end of 2007 of around 280%. Investment attracted net

    inflows of approximately $15bn in 2007.

    Industrial Demand

    Industrial and dental uses account for around 13% of gold demand (an annual average

    of over 425 tonnes from 2003 to 2007 inclusive).

    East Asia, the Indian sub-continent and the Middle East accounted for 72% of world

    demand in 2007. 55% of demand is attributable to just five countries - India, Italy,Turkey, USA and China. India is the worlds largest gold consumer, followed by China.

    Demand for gold, including jewellery, industrial, and investment demand has broadened

    in recent years. In China, which has overtaken the US as the second largest retail

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    market, jewellery demand ruled strong in 2007. In 2007, the total demand has

    overtaken the total supply.

    World Gold Markets

    London: London Bullion Market Association (LBMA). It is worlds biggest market major

    clearing house of gold.

    New York: New York Mercantile Exchange Commex Division (NYMEX) begins

    trading on 31st December 1974. It is mainly considered as home ofFuturestrading.

    Zurich: It is also one of the major spot and future market in Europe mainly known as a

    Physical Turntable.

    Istanbul: Istanbul Gold Exchange begins trading on 26th July 1995. Major gold spot and

    futures market are in Turkey and Middle East.

    Dubai: Dubai Gold & Commodities Exchange (DGCX) begins trading in June 2005.

    Major spot gold market for Saudi and gulf countries. It is also one of the famous

    jewelers market.

    Singapore: It is doorway to South East Asian consuming countries major spot and future

    market.

    Hong Kong: It is doorway to China, now one of the major gold consuming country in the

    world.

    Tokyo: Tokyo Commodities Exchange (TOCOM) begins trading on 23rd March 1982,

    major spot and future market in Japan.

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    Shanghai: began trading on 26th July 1995. It is one of the major future centers in

    China.

    Turkey has become an important net exporter. Vietnam, usually a large buyer; and

    Thailand are also exporting gold now.

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    DOMESTIC SCENARIO

    India is arguably the largest bullion market in the world. It has been until now, the

    undisputed single-largest Gold bullion consumer, with its own final demand outweighing

    the next largest market China by almost 57 percent. But it seems now, that the

    Chinese Gold buyers have caught up during 2008 as Chinese demand is surging rapidly

    (up by 15 percent year-on-year). Indian demand fell as Indian Gold sales collapsed by

    about 65 percent in the year 2008. In spite of being the largest consumer of gold, India

    plays no major role globally in influencing this precious metal's pricing, output or quality

    issues.

    Indias total gold holdings are between 10,000 tonnes and 15,000 tonnes of which the

    Reserve Bank of India has only around 400 tonnes. India has the largest number of gold

    Jewellery shops in the world.

    Production ofgold in India

    y Gold holdings in India are estimated to be in the range of 10000-13000 tonnes

    and are predominantly private.

    y Indias gold consumption is 25% of worlds total gold production.

    y India has a very limited gold production of around 9 tonnes in 2002The domestic

    production of the gold is very limited which is around 9 tonnes in 2002 including

    2.940 tonnes from mines and 6.203 tonnes from Birla Copper

    y More than 60% of Indian consumption is met through imports

    y The availability of recycled Gold is price sensitive and the fabricated old Goldscraps is price elastic and was estimated to be near 450 tonnes in 2002 rose

    almost more than 40%.

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    Gold Production in India

    Table 3:Production in recentyears (in tons):

    State 2005-06 2006-07 2007-08*

    Karnataka 2.846 2.334 2.831

    Jharkhand 0.201 0.154 0.027

    Gujarat (by-product) 6.710 10.335 9.135

    Total 9.757 12.823 11.993

    * p- provisional

    As given in the above table, gold production in India is ruling lower in recent years.Karnataka was the leading producer of this precious metal with the output ranging from

    2 to 3 tons per annum during 2005-06 and 2007-08. Jharkhand also produces small

    quantity of gold.

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    Gold Demand in India

    Gold, the ultimate safe haven in troubled times, remained the hot commodity throughout

    the year. It scaled new heights in the global markets and in India, which is the largest

    buyer of the metal.

    Table 4: Gold Demand in Indiavs World (Tonnes)

    Year India World

    % Shareof

    World Demand

    2004 617.7 2961.5 20.86

    2005 721.6 3091.9 23.34

    2006 721.9 2681.9 26.92

    2007 769.2 2810.9 27.36

    2008p 660.2 2906.8 22.71

    Source: GFMS * provisional

    Indian demand for Gold accounts for on an avg. 25% share of world gold demand. In

    2008, demand for gold has decreased in India because of high price amid global

    financial crisis.

    Gold Importsin India

    India imports around 500-800 tonnes of gold on an average every year. In 2008, Indias

    gold imports dipped by 45 per cent to touch 450 tons. However, buying of gold

    Jewellery has fallen sharply in January, February & March month of the year 2009,

    leading to a slump in the yellow metals imports.

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    Gold Prices

    There are many factors, which affect the gold prices in domestic as well as international

    market. However, it is highly correlated with the US dollar, the world's main trading

    currency. Gold has long been regarded by investors as a good protection against

    depreciation in a currency's value, both internally (i.e. against inflation) and externally

    (against other currencies). Gold is widely considered to be a particularly effective hedge

    against fluctuations in the US dollar, the world's main trading currency.

    The gold price has been found to be negatively correlated with the US dollar and this

    relationship appeared to be consistent over time. It is a consistently good protectionagainst the economic instability and the exchange rate fluctuations.

    Gold prices are skyrocketing over the years both in the national and international

    markets. However, the price increase in the national market was significant during the

    current year as average price (till end of Aug 09) ruled at about Rs.14600 per 10 grams

    compared with the annual average of Rs.12,670 per 10 grams in 2008. With this, the

    market has witnessed price appreciation of about 15% compared with merely 5%

    international market for the same period, which could be mainly linked to the currency

    factor.

    Factorsinfluencing Gold Prices

    y World macro economic factors including US Dollar, interest rate and so on

    y Global gold mine production

    y Demand by Central banks

    y Domestic demand, which is linked to agricultural prosperity and

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    Festivals/marriages etc

    y Producer / miner hedging interest

    y Comparative returns on stock markets

    y US dollar movement against other currencies

    y Indian rupee movement against the US dollar

    y Geopolitical tensions

    y Global economic situation

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    LEARNINGS

    After having a deep insight about gold as an investment in India as well as international

    markets, I came to following conclusion:

    1) Gold is an important commodity for every nation as it is mandatory by the world

    gold council to maintain certain amount of gold reserves as the nations wealth.

    2) Also gold is a commodity that is appreciating tremendously in the past few years,

    hence investing in gold is profitable as it acts as a hedge over the fluctuating

    currency.3) Another important learning is that in whole of the history this is for the first time

    that U.S. dollar and gold is appreciating simultaneously. The reason behind this

    is the European economic collapse.

    4) Also interest rates and exchange rates fixed by RBI play a very important role in

    shooting up of the gold prices. If the interest rates and exchange rates are high

    then more number of people will invest in gold and gold products and vice-versa.

    5) Another important factor that is important for the rise in demand of gold is the

    prosperity of agricultural sector in India. Since government of India is

    continuously concentrating on the agricultural sector of India hence demand of

    gold has been increasing day by day in India helping the nation to become leader

    in consumption of gold around the globe.

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    PEST ANALYSIS OF GOLD

    AS A COMMODITY IN INDIAN MARKETS

    Political

    Changinggovernments

    change in RBI

    policies Trading policies

    Wars and conflict

    Economical

    economic stability

    interest rates andexchange rates

    inflation

    Social

    lifestyle

    demographies consumer attitude

    and opinion

    Technological

    better innovation -

    online trading transparency - price

    feeds

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    SWOT ANALYSIS

    Strengths:

    y Well established Brand Name

    y Pan India reach through established equity terminals

    y First Public Private commodity exchange

    y Efficient delivery mechanism through accredited warehouses

    y Collaboration with BBA biggest bullion association

    Weakness:

    y Late arrival in the market

    y Staff not well trained

    y Spread is not narrow

    y No proper marketing strategies

    Opportunities:

    y Vast potential in market

    y More product in product portfolio

    y

    In future players like mutual funds can invest in commodity market

    y In future they can be their own clearing house

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    Threats:

    y Big Players like MCX and NCDEX are major threat

    y Macro environment factor

    y Upcoming exchanges are another threat to the security of ICEX.

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    ThreatofNew Entrants

    This is one of the fundamental force which describes the behavior of the players in this

    commodity industry. There are many features which describes the threat to new

    entrants in this industry.

    Any customer of an exchange has faith and trust upon the exchange and transparency

    is also important. Therefore any new exchange has to build up its name in the industry

    to attract the customers.

    Threatofsubstitutes

    There are some substitutes to commodity exchanges in the form of stock market and

    mutual funds and other form of investments. The relative price is among different

    exchanges also matters as the customer pays a certain percentage of every transaction

    to the exchange. Therefore as MCX charges Rs. 7 per transaction ICEX charges only

    Rs. 1 per transaction.

    Bargainingpowerofsuppliers

    The suppliers of exchanges are the vault owners, security agencies and various

    information agencies and clearing houses.

    The number of suppliers of exchange is limited and have specialized skills and work

    which is indispensable. Therefore they have some bargaining power against the

    exchange which goes in their benefit.

    Bargainingpowerofbuyers

    The bargaining power of buyers i.e. the traders or members is also very important in this

    case.

    The products or commodity contracts are standardized as per FMC guidelines.

    Therefore there is no customization as per the exchange memberships are concerned.

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    This works in favour of the exchanges and thus the customers dont have much

    bargaining power.

    Intensityofrivalry

    The intensity of rivalry or competition is also important as the strategies and tactics of

    the exchanges are also based on this. The market has five major national players

    MCX, NCDEX, NMCE and ICEX. Therefore it has an oligopolistic framework.

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    RECOMMENDATIONS

    After a long journey with ICEX certain recommendations that can help them generate

    some business are as follows:-

    y They can betheirown clearinghouse: - Since ICEX has a tie up with

    GLOBE they are not able to generate more business from their customers and

    also they cant give their customers a benefit over clearing and settlement.

    Hence they can have their in-house clearing house.

    y They can add moreproductsin portfolio:- The product portfolio of

    ICEX is very small and is focused mainly on gold. Hence the customer base of

    ICEX is very small. So they should try to increase their products.

    y Morefocused marketingstrategies: - ICEX can work upon its marketing

    strategies to increase the customer base and increase volumes over trade. Their

    marketing strategies can include:

    Free memberships

    Large discounts on trading on special days.

    Privileges to customers who trade on ICEX over a specific amount of

    volumes.

    y Add moreassociationslike BBA totheircliental: - Since there is

    only one association in their cliental that is generating business for ICEX so it

    should try to capture more of such organizations that can help it generate more

    business. One such step was the MARCOMM PROJECT initiated by ICEX to

    generate awareness about ICEX and commodity trading in other jewellery

    associations in Mumbai.

    y Propertrainingtostafftohandlefinancial queriesshould be

    given: - More staff training is necessary for improving efficiency of the

    business. Generally the sales people are not

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    completely aware about the terms and conditions of the business and so theycreate a wrong impression about the company in the minds of consumers.

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    ASSIGNMENT NO.2

    MARCOM PROJECT

    UNDER THE GUIDANCE OF

    MR. DHARMESH PANDYA

    COUNTRY HEAD

    ICEX

    OBJECTIVE: To spread awareness about ICEX to increase customer base and volumes of

    trade.

    METHODOLOGY: The project was initiated by the Business Development team of Indian

    Commodity Exchange under the leadership of Mr. Dharmesh Pandya (Business Head, ICEX).

    The methodology of the project was: -

    1) Target various jewelers associations in Mumbai which do not trade in commodity

    markets.

    2) Then visiting those associations and find out who the president of the association is.

    3) Fixing meeting with the president and telling them what the agenda of the meeting is.

    4) Discussing the benefits of the commodity trading with the president.

    5) Asking the president to conduct a small event in which the members of the association

    and the people from ICEX would sit together and discuss the various issues about ICEX

    and how they can make full use of ICEX to spread the awareness about ICEX and the

    benefits of commodity trading.

    6) Finalizing the various details about the event like location, budget, number of the

    members who will be a part of the event.

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    Thevariousassociationsthatwere captured were:-

    BOMBAY BULLION ASSOCIATION: This association was established in 1948. The

    association consists of three departments viz. The office deptt, the refinery department,

    the assay department. The office is headed by the chartered accounted as its secretary

    and other staff. It maintains the record of gold and silver imported, stocks of bullion

    (gold and silver) held in the country. It was conducting forward trading in the past and

    has now applied to the central government for permission to conduct futures trading in

    gold and silver.

    Dire

    ctor:

    Mr. S

    ureshG. H

    yund

    ia,

    M/shyundiaexports, 109, room no. 31, shahilane,

    S.M. street, Mumbai-02

    Contact no. 9820034132

    NAVI MUMBAI JEWELLERS ASSOCIATION: This association wasestablished in 2005. Most of the operations of this associations includes sale of gold

    ornaments and not much of the people are interested in any kind of commodity trading.

    Mr. Ashok H. Dharmawat who is the president of the association has a very good

    relationship with the local political leaders and hence enjoy full rights to take any kind of

    decision in the interest of the association.

    Nameofthepresident: Ashok H. Dharmawat

    No. Ofmembers: 35

    Contact details: 9820588357(m); 27663365(o)

    Address:f- 7/6, opp. Achrya Shri Tulsi Chowk, Sec 10, Vashi, Navi Mumbai

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    MAHARASHTRA JEWELLERS WELFARE ASSOCIATION (VIKROLLI):

    this association is in close proximity to the local train station of Ghatkopar. It is almost 6

    years old organization which includes sale and purchase of gold ornaments. The office

    is headed by Mr. Ganpat Jain who is senior member and is a large exporter.

    Nameofthepresident: Mr. Ganpat Jain

    No. Ofmembers: 17

    Contact details: 9869844453(m), 25783908(o)

    Address:Pushpam Jewellers, Shop no. 7, Gorakhnath, Malapalat Chawl, Station

    Road, Vikrolli (west), Mumbai

    CHEMBUR JEWELLERS ASSOCIATION: This is one of the biggest

    associations in Mumbai having almost 117 members. It has very large customer base

    having customers from Kurla and other neighborhood places. The main operations is

    the same as other associations i.e. sale and purchase of gold ornaments. The eventcould not be handled due to the ill health of Mr. Hemraj Mehta who is the president of

    the organization.

    Nameofthepresident: Mr. Hemraj Mehta

    No. ofmembers: 127

    Contact details:022-25214043(o)

    Address: Manjushree Jewelers, 4- Ashirwad Building, Opp. Hotel Orchid, N.G

    Acharya Marg, Chembur(e), Mumbai- 400071

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    GHATKOPAR JEWELLERS ASSOCIATION: Its operations last almost five

    years starting in the year 2003. Since it is not a very large association and most of the

    families are proper business class so they prefer buying gold from places like Bandra

    and Andheri. This is the reason that people in the association are more interested in

    commodity trading and that is why a good response came from this association.

    Nameofthepresident: Mr. Alok Ashok Doshi

    No. Ofthemembers:25

    Contact details: 022-25152285

    Address:22Prafful Niwas, Agra Road, Ghatkopar(W), Mumbai- 400086

    BANDRA AND SION: Most of the jewelers are independent and there are no

    associations in this region. However there are certain big players in these locations

    (TRIBHUWAN DAS ZAVERI, TATA ENTERPRISE) who dominate the market there

    and so any event could not be held in these two locations. However the jewelers whoare trading in commodity are doing their business through RIDHI SIDHI INDEPENDENT

    JEWELLERS who are themselves member of ICEX.

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    Recommendationsand Leanings

    Recommendations:

    1) Companyshould tryto covermore numberoflocalitiesto

    capture new customers: - In the heat of intense competition, with the largest playerin the business as the main rival, the company should try to capture more number of customers

    to increase its customer base. These customers should be from other parts of the city where the

    people are not much aware about commodity trading and where the domination of other

    players is less.

    2) Moreaggressivemarketingstrategiesshould beimplemented: -In spite of charging less fees for its membership company should still try to make attempts to

    formalize better strategies in line to make people lure about its membership.

    3) Membership could bemadeabsolutelyfree (ifpossible):- Ifmembership process can be made absolutely then it could help them attract more customers.

    Since the customers wont have to pay anything for the membership they would avail it and

    later on tap those customers to make larger volumes of trades due to its less transaction fee

    which is the lowest among all the exchanges.

    4) Somebigplayersalreadytradein commodity:- There are certain bigplayers who already trade in commodity with membership under RIDHI SIDHI BULLIONS which isalready a member of ICEX.

    Leanings:-

    1) Difficultyin makingpeoplebelievethatthereisafuturein

    commoditytrading: - Most of the people believe that it is a loss making process toinvest in commodity trading due to its poor past. They believe that it has more to do with

    gambling instead of pure application of mind.

    2) Peoplearerathermore concerned abouttheirwholesale

    business: - Due to shooting gold prices the demand for gold ornaments have decreaseddrastically. Since these jewelers are not very big players they dont have enough capital to invest

    in both the things simultaneously.

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    ASSIGNMENTNO. 3

    WEBSITE COMPARISON

    Parameters Mcx Ncdex Nmc Icex Comments

    Appearance

    Positioning Scattered Appropriate Ideal average

    Compact No Yes Yes No

    Design Lacklustur

    e

    Ok Good Ok

    center

    picture

    Dull Good Best good NMCE picture

    animated so good

    colortheme Dull Ok Ok good ICEX going with

    Indiabulls

    Charts Stagnant Responsiv

    e

    Responsiv

    e

    no chart

    Language

    options in

    other

    languages

    Yes No No No Hindi and Gujarati

    option in MCX

    user friendly

    language

    Yes Yes Yes Yes

    Informative

    Updates Ok Better Best ok

    top gainers

    and losers

    No Yes No yes

    Offers Attractive No Yes no

    Parameters MCX NCDEX NMCE ICEX Comments

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    membership

    details

    Attractive Organized Both No phone numbers in

    MCX

    Feedback Yes Yes Yes No

    enquiry

    details

    No No Yes No

    News No Yes Yes No

    Quotes No No Yes No NMCE provides

    quotes of all

    commodities

    member

    account

    No No yes No specific area for

    members

    trade

    calendar

    No No yes No

    member

    calendar

    No Yes no No

    Partners Yes Yes yes Yes good utilization of

    space by NMCE

    but not ICEX

    knowledge

    hub

    Yes Yes yes Yes best in NMCE,

    ICEX provides user

    manual

    OTHERS

    tradingportal No No yes No live market in

    different

    languages,

    interactive

    general

    enquiry

    No No yes No

    searchengine No No yes No

    Parameters MCX NCDEX NMCE ICEX Comments

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    online

    membership

    No No yes No

    Parameters MCX NCDEX NMCE ICEX Comments

    mobilefeeds Yes No yes No

    rssfeeds No No yes No

    Animations Offers None everything

    best

    No

    LACUNAS scattered

    information

    lack of

    animation

    losers and

    gainers

    space wasted on partners

    user

    friendly to

    a limit

    lack of

    offers

    repetitive tabs

    stagnant chart less information

    USP mobile

    feeds

    Charts live market colour

    theme

    language

    option

    compact

    design

    animation picture

    rss feeds

    testimonials

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    CONCLUSION

    After comparing the websites of different commodity exchanges the observations are:

    1) As far as websites appearance is concerned NMCE and ICEX are far ahead of

    other two exchanges.

    2) Coming to language options MCX website is available in two most important

    languages that is GUJARATI and HINDI in which most of the commodity trading

    is done.3) Coming to the information pattern, NMCE has the maximum information available

    on its website including price quotes of all the commodities and also the

    membership details.

    4) NMCE also makes perfect use of space and shows price feeds in different

    languages. Also its website has complete user manual.

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    RECOMMENDATIONS

    The comparison of different websites has led to the following

    recommendations:

    1) ICEX should come up with different language options so that people

    can easily communicate with the website and also the level of

    complications reduces to a larger extent.

    2) ICEX should also include charts and graphs for different parameters

    so that the traders work becomes rather simple.

    3) They can also come up with live market price feeds and situations to

    make the website more interactive.

    4) The company should also attach testimonials of various traders that

    are presently trading through ICEX portal which gives a good

    impression about the company.

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    ASSIGNMENT NO 4

    MARKET SURVEY:

    A CONSUMER BEHAVIOUR SURVEY

    64%

    36%

    Doyoutradeincommodities?

    yes

    no

    40%

    30%

    14%

    16%

    Whichexchange doyoupreferforonlinetrading?

    a

    b

    c

    d

    Of all the people trading online only 16% people trade through ICEX.

    It shows that ICEX has a lot of potential to grow and to increase its customer

    base.

    However for this ICEX has to implement aggressive marketing strategies like

    compensation schemes for traders who trade in larger volumes.

    Also setting certain days free for trading on the exchange will help in

    increasing the customer base.

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    66%

    34%

    Areyouawareofonlinetradingin commodities?

    yes

    no

    48%

    18%

    12%

    14%

    8%

    Rankthefollowingfactorswhichinfluenced youtotrade

    over ICEX?

    a

    b

    c

    d

    e

    10%

    40%36%

    14%

    If ICEX, then how doyoucometoknowaboutit?

    a

    b

    c

    d

    The people trading in commodities online have very less knowledge about ICEX.

    Also the people who are trading on ICEX has just one thing in favour of it is that it has

    very less transaction cost.

    For this the company should try to make more attempts to increase its USPs.

    They should try to make more attempts to make people aware about their less transaction

    cost and other value added services like cheaper memberships and also free set up of its

    software.

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    46%

    54%

    Doyoufeeltheinformationprovided by ICEX issufficientfor

    tradingand otherbenefits?

    yes

    no

    6%

    16%

    78%

    Was ICEX able to resolve the dispute?

    yes

    no

    n/a

    ICEX has not been able toprovide sufficient information to

    its customers.

    To face this challenge they

    should try to make more

    advertisements in different media

    and try to ake more awareness

    campaigns.

    Most of the people said that they

    are not at all satisfied with their

    services since ICEX has not

    been able to settle disputes

    between their members.

    For this ICEX should make more

    stringent laws to avoid such

    problems in the future.

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    46%

    26%

    0%

    28%

    Whichexchangeismostaccountablein caseofany

    disputebetween theparties?

    a

    b

    c

    d

    The survey also showed that

    MCX is the most accountable

    organization in case of any

    kind of disputes.

    For this ICEX should study

    as how MCX handles its

    operations if there is any kind

    of settlement disputes.

    ICEX should also try to

    enforce stringent laws to

    avoid any kind of Disputes

    among the parties.

    This will not only help ICEX

    to retain its customers but

    also to capture new

    customers that had someissues with other exchanges.

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    BIBLIOGRAPHY:

    y

    www.ncdex.comy www.icexindia.com

    y www.mcxindia.com

    y www.fmc.gov.in

    y www.bombaybullion.com

    y I have also followed gold reports given by ICEX

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    Annexure: 1(a)

    Questionnaire

    NAME___________________ AGE ________

    OCCUPATION-____________

    Q1:- Do you trade in commodities?

    a) Yes

    b) No

    Q2:- How long have you been trading in commodities?

    a) Less than one month b) 1 to 6 months c) 6 months to a year

    d) 1 to 3 years e) Over 3 years

    Q3:- Are you aware of online trading in commodities?

    a) Yes

    b) No

    Q4:- How long have you been trading online?a) Less than one month b) 1 to 6 months c) 6 months to a year

    d) 1 to 3 years e) Over 3 years

    Q5:- Which exchange do you prefer for online trading?

    a) MCX b) NCDEX c) NMCE d) ICEX

    Q6:- If ICEX, then how do you come to know about it?

    a) Newspaper

    b) Internet

    c) Recommended by someone

    d) Flier or coupons

    e) Others, please specify:

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    Q7:- Was the membership process simple or complex?

    a) Simple

    b) Complex

    Q8:- To what extent does the transaction fee plays an important role in selecting ICEX

    as the medium of exchange?

    a) Very important

    b) Important

    c) Neutral

    d) Not important

    e) Least important

    Q9:- Rank the following factors which influenced you to trade over ICEX?

    a) Price

    b) Transparency

    c) Accountability

    d) Value Added Services

    e) Information Availability

    Q10:- Do you feel the information provided by ICEX is sufficient for trading and other

    benefits?

    a) Yes

    b) No

    Q11:- Overall, how satisfied are you, with services of ICEX?a) Very satisfied

    b) Satisfied

    c) Neutral

    d) Dissatisfied

    e) Very dissatisfied

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    Q12:- Have you ever been a part of any kind of dispute while trading over ICEX?

    a) Yes

    b) No

    Q13:- Was ICEX able to resolve the dispute?

    a) Yes

    b) No

    Q14:- Which exchange is most accountable in case of any dispute between the parties?

    a) MCX b) NCDEX c) NMCE d) ICEX

    Q15:- In thinking about your most recent experience with ICEX, how much satisfied are

    you with the customer services?

    a) Very satisfied

    b) Satisfied

    c) Neutral

    d) Dissatisfied

    e) Very dissatisfied

    Q16:- What specific/general improvements should be made regarding ICEX and

    charges?

    Please specify:

    ..