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ANNUAL

2016

REPORT

1

SPRING 2017, VOLUME 7

IN THIS ISSUE:

Message from the Executive Director p.1-2

Who “We” Are p.2

2016 Highlights p.3

Program Outcomes p.4

Giving Programs p.5

2016 Contributors p.6-7

Financial Snapshot p.7

Store to Door has seen tremendous service growth in 2016. We officially launched a groundbreaking plan to double the number of people we serve annully by 2020, and updated our mission and vision statements to better reflect Store to Door’s core values of Nourishment, Connection and Dignity. We set a path to achieve our strategic plan goals and focused on increasing service while maintaining the quality of our program.

Our passion and commitment to those we serve, homebound elders and people with disabilities, shows in the 2016 outcomes showcased in this report. We ended the year at 97% of our goal for the number of clients served – that’s 572 homebound elders and people with disabilities who received our service! Not

Big Hearts + Big Goals = Big OutcomesMessage from Kiersten Ware, Executive Director

only did we retain last year’s gains, but we were 7% higher when compared to 2015. The number of volunteers engaged this year was 50% higher than last, with a ratio of 3 volunteers per client. That’s 3 personal touches every week! Our high-touch program is more than a grocery delivery service, and 99% of clients said that our program makes them feel more socially supported.

In 2016 we also laid the groundwork for our Equitable Outreach Project, which will

Weekly, my favorite foods are brought to me in a reliable, honest and responsible way and

it’s made such a burden removed from my life.

—Store to Door Client

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Michael BrinePresident

Becky BlumerVice President

Michael BeatyTreasurer

Marcia BlasenSecretary

Michelle CarewMichael EdgelSharon GueckKirsten Jacobs

Marv KupersteinJennifer Newton

Jean PierceAnne Woodbury

Eumi Wymbs

BOARD OF DIRECTORS

Kiersten WareExecutive Director

Marianne Taylor Development Director

Cindi FullerProgram Manager

Mary BedardOffice Manager

Amanda McIverVolunteer and Outreach

Manager

Trish BennettProgram Assistant

Kim ChristiansenGrant Writer

Program & Delivery Associates

Ibrahim Alasow, Bill Buchanan, Sarah Carter, Annabelle Domenighini, Kathie Gambino, Nancy Lynn, John Powell, Jun Tatsuoka, Afton Wilcox

STAFF

launch in Spring 2017 thanks to the Oregon Community Foundation. This investment includes the hiring of a Client Outreach Coordinator who will provide culturally competent out-reach to those in the community that qualify for our services and are most at risk for hunger, isola-tion and institutionalization. We will also invest in more training for staff, board and volunteers, with a focus on equity, diversity

and inclusion.To those that know Store to

Door, we are so grateful to call you our friend, and we thank you for your continued support. We look forward to another year of moving toward our goal to serve 1,000 people by 2020!

Sincerely,

Kiersten Ware Executive Director

Thank You to Our “We” Partners! We’re proud to partner with these companies who generously

volunteer on an on-going basis through the “We” program.

WE CONNECTTeams of volunteers call their clients each

week to take their grocery orders.

Special thanks to board members that completed

their service last year: Sharon Gueck and Anne Woodbury. We celebrate

your contributions to the successes of 2016 and beyond!

Big Hearts, Cont. pg 1

WE SHOPTeams of volunteers

grocery shop on a regular basis

throughout the year.

WE DELIVERTeams of volunteers deliver much-needed

groceries for their clients and provide

important social connections.

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2016 HIGHLIGHTS

EXTRAORDINARY AWARD WINNERS

Partners for a Hunger-Free Oregon, Community Partner

Jerry Stewart, Grocery ShopperKen Ryan, Delivery Driver

Eleanore Rubinstein, Order Taker

Jun Tatsuoka, EmployeeMichael Brine, Board Member

SNAP IN-REACHWe completed a Supplemental Nutrition Assistant Program

(SNAP) “in-reach” project with Partners for a Hunger-Free

Oregon, reaching 230 people and helping 34 of our clients

apply for SNAP!

FLASH BANDWe celebrated Healthy Aging Month in September with a

surprise appearance from The Beat Goes On Marching Band!

GIVE!GUIDEYou helped us raise $14,397

in the Willamette Week Give!Guide! Thank you to our corporate partners: Boyd’s

Coffee Company, Lucy Activewear, & Becker Capital

Management.

HOLIDAY DELIVERYThanks to Home Instead Senior Care for providing

56 personalized gifts and to Sunshine Division for

contributing 40 free holiday food boxes that were delivered

to clients by 41 volunteers.

Airbnb wins Extraordinary Corporate Partner

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We are delighted to share the outcomes our program produced with your support.

2016 PROGRAM OUTCOMES

CLIENT INFORMATIONAge range 30-107

Average client age is 76

84% over 65 years old

14% over 90 years old

90% of our clients live alone

Gender 80% female, 20% male

SERVICE DELIVERY572 clients received 8,652 grocery deliveries, including 92 food boxes.

905 volunteers gave 17,182 volunteer hours equating to value of $404,796.

451 deliveries were to clients enrolled through Oregon Project Independence.

21% of our deliveries were to clients enrolled in SNAP.

I hope more seniors who are ill can be helped. The biggest additional benefit is seeing

the delivering person weekly. —Store to Door Client

I come back because of how much fun it is. I volunteer

with a great group of people and always feel appreciated.

—Store to Door Volunteer

CLIENT SATISFACTION99% of our clients said that our service

helps them maintain independence and felt more socially supported after

enrolling in our program.

Since 2012, we have seen a 29% increase in grocery deliveries and volunteer hours have increased by a total of 145%! The number of clients we serve has increased 63% and we have seen a whopping 262% increase in volunteers!

VOLUNTEER SATISFACTION99% of volunteers said their experience

was “Good to Amazing.” When asked what one word best described their

experience, most said: Fulfilling. When asked what keeps bringing them back,

most volunteers said: the Mission.

5-YEAR PROGRAM GROWTH

200

300

400

500

600

700

800

900

1000

2012 2013 2014 2015 2016

n Number of Volunteers n Number of Clients

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PRESIDENT’S CIRCLENourishment, social connections, and dignity for Portland area elders can be your legacy. Planned gifts such as designating Store to Door as a beneficiary in your insurance policy, pension, retirement plan, or IRA provides a meaningful way to support Store to Door and leave a lasting impact on our community. Thank you to our founding President’s Circle Members Michael & Natalie Beaty, Marcia Blasen, Becky Blumer, Michael Brine, Michelle Carew, Dan & Susan Christiansen, Roger Finger, Kathy Kelliher, Marv & Laura Kuperstein, Tom & Evie Wagener, Kiersten Ware, Anne Woodbury.

NOURISHING CIRCLEWhen you commit to making a monthly contribution to Store to Door, you become instrumental in sustaining our operations and in keeping our clients’ cupboards full. It takes as little as $12 a month. Thank you 2016 Nourishing Circle members in bold on the following page.

SUSTAINER’S CIRCLEIn 2017, Store to Door is rolling out its new Sustainer’s Circle. Donors in the Sustainer’s Circle are those that have committed to pledging a gift of $250 or more each year for three consecutive years. If you give at the major donor level, please consider joining the Sustainer’s Circle and help support the program long-term.

GIVING PROGRAMSSUPPORT-A-DAYFor $1,500 you can sponsor the grocery delivery costs for 100 clients on a single day of grocery shopping and delivery. Thank you 2016 Support-A-Day sponsors AARP, Advantis Community Credit Union, NW Natural, OnPoint Community Credit Union.

SUPPORT-A-WEEKFor $5,000 you can sponsor grocery delivery costs for approximately 200 clients and a week of grocery shopping and delivering. Thank you 2016 Support-A-Week sponsors Elemental Technologies, First Tech Federal Credit Union, Genentech.

Elemental Technologies employees volunteer during their Support-A-Week.

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$20,000+Fred Meyer • May & Stanley

Smith Charitable Trust • Oregon Community

Foundation

$10,000 - $19,999Elizabeth Cauthen • The

Collins Foundation • Harvest Foundation • Joseph E.

Weston Public Foundation • Kaiser Permanente • Maybelle Clark Macdonald Fund • Metro Central Enhancement • Reser

Family Foundation • Social Venture Partners • Union

Pacific Foundation

$5,000 - $9,999Autzen Foundation • Barbara

Emily Knudson Charitable Foundation • Bess Spiva Timmons Foundation •

Elemental Technologies • ESCO Foundation • First

Tech Federal Credit Union • Genentech • Henry Lea Hillman, Jr. Foundation •

Home Instead Senior Care Foundation • Hoover Family

Foundation • Pamplin Broadcasting - KPAM/KKOV

Radio • Michael & Linda Pierce • SMPS Family Fund

$2,500 - $4,999Deschutes Brewery •

H.W. Irwin & D.C.H. Irwin Foundation • The Jackson Foundation • Jean Pierce • Pizzicato • The Standard

$1,000 - $2,499AARP • Advantis Credit

Union • James Anderson • Gary Beagle • Michael Beaty • Becker Capital Management • Marcia

Blasen • Devon & Michelle Carew • Charlie & Shawn

Engelberg • Jennifer Fuller • John & Emma Gilleland •

Sharon Gueck • Google • The Holzman Foundation •Intel • KAPERS Kaiser Permanente

Retirees • Richard & Faith Morningstar • NW Natural • OnPoint Community Credit Union • Verlena Orr • The Partners Group • Laney

Patrick • Robert D. and Marcia H. Randall Charitable Trust • Rose E. Tucker Charitable

Trust • Jess Richmond

2016 CONTRIBUTORS• ShedRain Corporation • Terwilliger Plaza • Ken

Thrasher • Evie Engel & Tom Wagener • Kiersten Ware •

Carl Wilson

$500 - $999Marshall Baldwin • Paula

Blasen • Michael Brine • Hilary Burns & Sandy Dykeman • Capgemini America • Bill Dickey • Michael Edgel • Eric & Ariel Gunderson • John Halbig • Margaret

Hamachek • Kathy Kelliher • Gloria Logan • Jennifer Newton • Jeff & Phyllis

Oltmann • Dori Schnitzer • Thomas & Stephanie Semke • Margaret Skarra • Juris & Candy Solovjovs • Annette & Gary Suchy • Julie Udell

• Umpqua Bank •Anne Woodbury • Keith & Eumi

Wymbs

$250-$499Stan and Judy Blauer •

Cambia Health Solutions • Phil Chvatal • Michael & Paula Ciesielski • Kristin Dinkheller • Dolores Dinneen • Dove Vivi Pizza • Ken & Annie Edwards • Cindi Fuller • Gap Inc • Alison Gold • James Hillas • Kirsten Jacobs • Robert Johnson • Marvin & Laura Kuperstein • Nancy Lynn & Rick Sany • Mark Spencer Hotel • Jim & Lora Meyer • Prasad Cuisine • Rocio’s • Rick Sadle • Kris

Alman & Mike Siegel • Jeremy Tchou • Greg Truax • Cathy Turner • Dianne Erickson &

Patrick Wilson • Wendy Wray • Yoga Pearl

$100-$249Steven & Pam Abbott •

Accanto • Bryce Allison • Jane Ames • Joan Andon • Myrna Apelby • Artists

Repertory Theatre • Nena Baker • Sarah & Charles Barr • Mary Bedard • John & Judith Berglund • Helen Bernstein

• Gertrude Bernstein • Kathie Blair • Lisa Blasen • Becky Blumer • Charles Brod • John Brookshier • Amber Broughton • Judy

Brown • Stella Brown • Kim Buchanan • Kristine Calvin

• Peter & Nancy Carew • Kimberly Carlson & Larry

Shatuck • Lynne Chapman • Tru Chatelain • Joan Childs • Dan & Susan Christensen • David Chvatal • Courtney Corda • Sharon Cowley •

Lydia Cox • Malina Downey • Robert Dprste • John and

Jane Emrick • Michael & Chris Feves • Margaret Fiore • Leslie Foren • Lena Forsythe • Ellen

Fox • Genoa Restaurant • Elka Grisham • Dawn Hayami

• Alane & William Hebert • Annie Herbert • Barbara

Hermanson • Michelle Hofmann • Hollywood

Theatre • Sarah Hultgren • Pam & Jake Jacobs • Chris Johns • Melanie Kemper • Danny Kim • Kiva Tea Spa • Karen Labinger • John

Lee • Julia Leyes • Lincoln Restaurant/Sunshine Tavern • Liner & Elsen Wine Merchants

• Lee Lustberg • Margaret Lynch • Edie Marshall • Tee

McDonald • Richard Meeker • Meyer Memorial Trust • Alan Miller • Alex Millkey & Sara

Morton • Marjorie Muilenburg • Margaret Neal • Marcia Nielsen • Daniel Norton • Glenn & Joy Olson • Julie

Ouelette • Raymond Pouz • Diane Paumier • The Pie Spot

• Ken Pyburn • Jay Rafter • Joan Rea • Daniel Rosenhouse

& Pamela Waldman • Rhian Rotz • Conan Schleicher •

Tori Schmidhamer• Bandana Shrestha • Sloan Boutique

• Laurie Smith • Cory Streisinger • James & Susan Tarjan • Shawn Thompson • Valerie Thompson • Pat Tibbetts-Blair • Beverly

Trover • Urbaca • Andrew Vandervelden • David &

Christine Vernier • Michael Wagner • Lawrence Weisberg

• Suzanne Young

$5-$99David & Alison Abel • Craig Ackerson • Dwight Adkins

• John Afryl • Ibrahim Alasow • Betty Albright • Jeri Alcoset • Tarn Allen • Gregg & Kathleen Allison •

Amazon Smile Foundation • Charissa Anderson • Nancy

Anderson • Alan Armstrong • Suzanne Asmus • Terry Avila • Doris Avshalomov • Courtney

Bailey • Shawna Bailey • Anastasia Baker • Bev Balliett • Shawn Bartlemay • Lonnie & Josette Beach • Sekander Bekeran • Veronica Bennett • Shirley Bernstein • Barbara Bickel • Jennifer Bildersee • Randy Boose • Kim Boston • Edward & Susan Brenner • Mona Brett • Mary Bridge •

Darin Briskman • Robin Brown • Brownstone Bodywork •

John Brusasco • Brian Budke • Patty Busse • Erik Button • Maria Cahill • Charlie & Irene Cancilla • Thomas Cannon • Shirley Carpenter • Leonor Carrasco • Jerome Casey •

Roberta Chirstmann Cavedon • Kim Christiansen• David

Clardy • Diane Combs • Diane Coopman • Alice Corbin •

Karla Forsythe & Jim Crane • Beverly Curtis • Alan De La Torre • Elizabeth Dedman •

Betty Denny • Caitlin Deutsch • Diane Deveau • Mary Dietzel

• Marian Drake • Angela Dunham • Carla Dunn • Frank Edwards • Andrew Ekman • Edward Engelberg • Harvey Ensminger • Karen Erde •

Sue Erickson • Steve Fallon • Trina Fangon • Joshua

Farmer • Richard Fein • Eddie Feinstein • Patricia Ferguson-Steger • Karen Fisher • Fleur

De Lis Bakery • Kathryn Forester • Esther Freeman • Barbara Fuoco • Samantha Fuqua • Lee Furlong • Jeff & Christine Garnett • Mike Garrett • Donald Garrison • Debora Goldstein • Marjorie Gower • Tricia Grieb • Kathy

Gural • Kim Handsaker • Gladys Harper • William &

Elizabeth Hathaway • Melva Hausserman • Alice Hayes • Cynda Herbold • Mary Hill • Hipcooks Portland • Erin

Hoagland • Gemma Hobbs • Sheryl Horwitz • Mary Howe • Steve Isaak • Louis & Kathleen

Jaffe • Rodger & Rosemary Jarmer •Mary Jay • David

Johnson • Jennifer Johnson • Cynthia Jones • Shivali Kadam

• Resa Kee • Tiffany Kelley • Anne Kern • Ann Kohnstamm •

Thank you individuals, businesses, and foundations that contributed to Store to Door in 2016.Names in bold represent our 2016 Nourishing Circle members.

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$5-$99 Cont. Diane Koopman • Chuck Kraft • Connie Kramer • Stephanie

Kramer • Yalon Kunkle • Harvey & Susan Kuperstein • Ian Kyles • Joyce Labarre • Nicole LaDouceur • Gordon Lanpher • Darleane Lemley

• Missy Leslie • Kirsten Lew • Lisa Lieberman • Kat Lindsley

• Brian Horay & Logan Lauvray • Marian Love • Jo Mancuso • Alan Martin • Pat

Matsukado • Karen Matthews • Helen McGill-Maresh • Amanda McIver • Nancy McLain • Philip Graham & Meara McLaughlin

• McMenamens • Michelle Mehr • Kenneth & Ryna Mehr • Victor & Toinette Menashe • Yolanda Meno • Caroline

FINANCIAL SNAPSHOTStore to Door’s service is sustained by

a combination of contributed and earned income. Contributed income consists of support from foundations, corporations, individuals and through in-kind donations. We generate earned income from grocery bill reimbursements, delivery fees, coupon redemption, and through the Fred Meyer Rewards program.

Expenses included $637,692 for program, $107,215 for fundraising and $73,533 for management and general operating support.

2016 CONTRIBUTED REVENUE

nFoundations (46%)nCorporations (23%)nIndividuals (27%)nIn-Kind (4%)

2016 EXPENSES

nProgram (78%)nFundraising (13%)nOperations (9%)

Contributed revenue totaled $375,751, including $172,301 in foundation grants, $86,946 in corporate gifts, $101,477 in individual contributions, and $15,072 in in-kind goods and services.

Our total revenues for 2016 were $818,440, and we completed the year with $389,918 in ending net assets thanks to several year-end foundation grants and our holiday fundraising efforts. We also saw an increase of 33.4% in overall corporate giving.

Mercier • Blanche Mevis • Karen Mirich • Marguerite Moore • Shawnee Moore • Frank & Tirzah Morell •

Brittany Morrison • Nancy Mosier • Catherine Naslund • Kaco Newbury • Diane Newell

• Amy Newton • Nike • Eric Noon • Ann Nordquist • Bryce

Norton • Michael & Janelle O’Gara • Joseph O’Harrow •

Kazuko Ohearn • Steve Marsh & Margaret Olney • Warren

& Phyllis Oster • Bill Overly • Shelley & Susan Peck • Alison

Persons • Teresa Peters • Raymond Hogan & Emily Platt • Katie Platter • Devra Polack

• Portland Nursery • Jeff & Maria Pratt • Robert Priest II • Beverly Prrttu • Katharine

Quince • Kathryn Reynolds • Claudia Roberts • Janet

Robinson • Terri Rottman • Michelle Rowland • Eleanore

Rubinstein • Kimberly Russell • Robert Rutenberg • Holly Ryan • Kennith Ryan • Thelma Ryley • Gabriel Rosenburg & Ingrid

Sandberg • Julia Sarver • Robert & Renee Scherb • Fern Schlesinger • Maia Schwartz • Lynn Shaker • James Shelstad

• Loraine Sherman • Susan Shogren • Holly Simpson •

Wayne & Michelle Skankey • Julie Smith • Alicia Snowden • Josh & Dawn Sorem • Ethel Stevens • Jerry & Priscilla Stewart • Terry Stewart •

Fayrene Strong • Julie Sullivan • Lauren Sundby • Marianne

Taylor • Megan Tedrick • Joan Teller • Shirley Thiel • Pat

Thoma • Dennis Todd • Jon Toorock • Tammy Turner •

Thomas Van Raalte • Savara & Nalini Vikram • The Village

Hut • Nel Vonk • Betty Walker • Chuck & Evelyn Walls • Valerie Walter • Michael Ware • David

Weigelt • Gary Weinstein • Scotti Weintraub • Mike &

Leann Wells • Afton Wilcox • Shirley Williams • Rose Mary

Wilson • Lynn Woodke • Michel & Virginia Wyman • Sharon

Wynde • Eva Chan & Rick Yao • Angela York • Susan Zeidel

Thank you also to those donors who chose to remain

Anonymous!

2016 Contributors, Cont. pg 6

SUMMARY

Tues., April 4 5:00 p.m. Volunteer Appreciation Party Come celebrate with us at Deschutes Brewery as we recognize the wonderful volunteers that are changing lives!

Tues., May 30 Annual Dine Out Show your support for Store to Door by dining out at participating restaurants on this day and 10% of proceeds will go to support our program. Stay tuned for participating restaurants.

Every Tues. in April Deschutes Community Pints Every Tuesday in April Deschutes Brewery will donate $1 from every pint sold to Store to Door. Bring a friend.

Thurs., September 14 5:30 p.m. Nourish to Flourish Join us at the Elysian Ballroom for our annual fundraising auction & wine reception. Save the Date! Tickets on sale in May.

OUR MISSIONStore to Door supports independent living for Portland area seniors and people with disabilities by providing an affordable, personal, volunteer-based grocery shopping and delivery service.

OUR VISIONThe Portland area will be a community where all seniors and people with disabilities are nourished, included and can age with dignity in the setting of their own choice.

OUR VALUESNourishment ConnectionDignity

CALENDAR OF EVENTS

Find us on online@StoretoDoorPDX

503-200-3333office@storetodooroforegon.orgstoretodooroforegon.org

7730 SW 31st AvenuePortland, OR 97219

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