ANNUALREPORT

to Community2013Greater Olean Area Chamber of Commerce

2014 Greater Olean area Chamber Of COmmerCePresident ~ Eric Garvin, Community Bank, N.A.

Vice-President ~ Dennis Pezzimenti, DBP RealtySecretary ~ Colleen Taggerty, Olean City Schools Treasurer ~ Tim O’Keefe, CUTCO Cutlery Corp.

ExOfficio - Vic Vena, Vic Vena Pharmacy ............................................................................William Aiello, Mayor, City of Olean

Jeff Belt, SolepoxyLouis “Ledgie” DeRose, Mazza Mechanical Services

John Gerringer, Besecker & Coss Appliances Mari Howard, ReHabilitation Center

Ruth Reisner, Trans Am Ambulance Services Jim Snyder, Cattaraugus Co. Legislature

Jay Sorokes, Cooper Power SystemsJohn Stahley, Dresser-Rand Co.

Chamber StaffLarry Sorokes

Chief Exec. OfficerBetty Burrows Administrative

AssistantPam Caldwell

BookkeeperNick GoodellFPG Director

Michelle JoyceAccountant

BrendaKasperski

Health Insurance Administrator

Nancy MorganMember Services

CoordinatorMeme Krahe

YanetskoChief Oper. Officer

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Board of Directors

CHAMBER VISION

The Greater Olean Area Chamber of Commerce is

recognized as thepremiere business

leadership organization for

the advancement of the area’s economic

well being and quality of life.

‘14

2014 CattarauGuS empire ZOne

President - Jim Snyder, Cattaraugus CountySecretary/Treasurer - Michael Higgins, Abbott Welding Supply

Chairman - Norman Moore, Cattaraugus CountyWilliam Aiello, Mayor, City of Olean

Dr. Michael Fischer, St. Bonaventure Univ.John Hare, Supervisor, Town of Allegany

Ray JonakDonald Giardini, Labor Local #621

Mark Saglimben, Community Bank, NAJim Snyder, Snyder Manufacturing

Gail Speedy, Universal Primary CareEdward Wilber

2014 CattarauGuS reGiOn COmmunity fOundatiOn

President - Carol Stitt, Cattaraugus RegionCommunity Foundation, retired

Vice-President - Wendy Brand, representative forNew York State Assemblyman Joe Giglio

Secretary - Doug Price, Hunter AgencyTreasurer - Mike Kasperski, St. Bonaventure Univ.

Vicki Blessing, Ted Branch, R. Dennis Casey, Barbara ChewDr. Tony Evans, Karen Fohl, Eric Garvin, Dr. Naheed Hilal

Dr. Yogini Kothari, Dennis Pezzimenti, Bob Simon,Audra Stevens, Ward “Skip” Wilday

Dear Members and Friends:

Greater Olean Area Chamber of Commerce (GOACC) has completed another successful year, 2013, under the leadership of board president, Mr. Vic Vena, Board of Directors, volunteers and staff.

The Chamber ’s Board of Directors understands the importance of economic development and smart growth, and has taken unprecedented steps to cultivate initiatives which will lead to regional prosperity. The Board has asked us to champion a shared vision of job and asset development, business retention and expansion, business prospect engagement, and committing resources to a vibrant, welcoming, and successful region. So, while we continue our commitment to providing the events, activities, and services that make Olean a business- and family-friendly community, we will also expand our efforts to collaborate with organizations from all sectors – public, private, governmental, and nonprofit – to craft and implement a vision of regional prosperity.

We intend to be the clear and visible catalyst for the Olean area’s future. We know that the region needs more good jobs, an attractive city center, quality housing, and the amenities that citizens have come to expect in a vibrant community, and no organization can deliver all of these things alone. We have to work together to solve our own problems and aspire to a common vision. We face many challenges, but our best days are ahead of us. We look forward to working with and for you to make our area a vibrant, thriving and prosperous community.Sincerely,

Larry Sorokes Meme Krahe YanetskoChief Executive Officer Chief Operating Officer

Greater Olean Area Chamber of Commerce120 North Union Street • Olean, NY 14760

(716) 372-4433 • www.oleanny.com • www.facebook.com/OleanNYChamber 3

Chamber Message‘14

CHAMBER MISSION

The Greater Olean Area Chamber of Commerce is a member-

driven business organization that provides benefits,

programs, services, and events to

enhance the area’s quality of life and economic climate.

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Membership‘13

•BY THE NUMBERS -- Chamber membership ended 2013 with 706 business members representing more than 11,519 member employees. GOACC was ranked Seventh of 50 Western New York chambers of commerce in Buffalo’s Business First. The ranking is based on number of business members.

•SIX-WEEK SEMINAR SERIES -- GOACC’s membership committee continued to host seminars every six weeks in September. Each seminar featured a topic of concern to our membership. They were held at the Chamber office at no cost for Chamber members. The seminar series began in September with the topics of Digital Photography for the Non-Digital Generation; Mission to Mars; Managing Your Time Using New Technology; Public Speaking: More Confidence, Less Stress; Wellness in the Workplace and Diffusing Tense Situations. The series will continue into 2014-2015.

•CLAMBAKE WAS OFF TO THE RACES -- Officials at GOACC announced that the 45th Annual Chamber Clambake was a great success. The clambake was held June 12th Premier Banquet Center, Olean. The Clambake was a great kickoff to the summer with fun, food, music and prizes for our 636 Chamber members and guests. Watkins Glen International brought their official pace car and NASCAR prizes! Local race tracks brought their cars and drivers to the event.

•HOME SHOW -- The 42nd Annual Greater Olean Area Home and Garden Show welcomed more than 3,569 visitors in April. Seventy-six vendors were on hand to display and demonstrate products from hot tubs, to gardening supplies, along with heating and cooling systems.

•MEMBER BREAKFAST -- GOACC continued to meet with members to discuss their business, Chamber business and how GOACC can improve/offer more for its members.

Membership‘13•GIFT CERTIFICATE PROGRAM -- The Greater Olean Area Chamber of Commerce Gift Certificate program had a 2013 sales figure of $386,500 (which was $7,000 increase over 2012’s figure of 379,400). The month of December had sales of $196,180. Businesses and residents’ support of the Chamber’s Gift Certificate program allow us to keep this program viable for the community. Sales come in via phone calls and emails from customers in Florida, New Mexico, Canada, Pennsylvania, DC, Ohio, Massachusetts purchasing gifts for residents in the Olean area, not just during the holidays but year round. The uniqueness of the program is that it encourages redeemers of the certificates to discover products and services available at businesses in our area, businesses that support the Chamber of Commerce. After all, it is good business to do business with Chamber members. GOACC instituted the Gift Certificate Program in 1995 with certificates totaling $9,000 sold and 35 member businesses participating in the program.

•GIFT CERTIFICATE PROGRAM -- The Gift Certificate program is a proven success in sales; however, possibly a more impressive figure to our Chamber businesses is the total amount redeemed in the area. In 2013, $381,970 in gift certificates were spent at over 242 various places of business. Beauty shops, restaurants, day cares, grocery stores, little shops and big department stores all benefited from the program. Approximately $97,310 was spent in 2013 on enjoying the finest of the area’s dining. From pizza and wings to surf & turf, recipients of the gift certificates took pleasure in the delectable treats at our local restaurants.

Other facts/figures include: Dept. Stores redeemed $163,210; Hair salons - $3,500; and Wine/Liquor - $8,720. All that work created an appetite and the grocery stores benefited with $53,020 in sales. Look for the GOACC Membership decal in the window of the business!

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Corporate Support‘13

•CORPORATE SUPPORT -- The Corporate Sponsorship Package Program is an efficient, cost-effective way for local companies to help support GOACC’s community events program. Forty-eight companies participated and is the highest number of corporate sponsors to date. GOACC appreciates not only the sponsorship but the continued backing/confidence from these companies.

The corporate sponsors benefited with increased promotion of their companies, complimentary event tickets and show/booth space. These events included Home & Garden Show, Clambake, Taste of Olean, and Annual Dinner. They also received recognition at the Santa Claus Lane Parade as holiday light contributors. A big thank you to the 2013 Corporate Sponsors:

Abbott Gas ProductsAcme Business Machines

Advanced Monolythic CeramicsArmor Building Supply

AVX/ Olean Advanced ProductsBeef n’ Barrel Restaurant

Besecker and Coss AppliancesBuffamante Whipple Buttafaro, P.C.

Casella Waste ServicesCattaraugus Allegany BOCES

Close’s LumberColonial Media & Entertainment

Community Bank, NACUTCO Corporation

Dr. Green Lawn/Custom TurfDresser-Rand Co.

Duggan & Duggan Gen. ContractorsEaton’s Cooper Power Systems

Elexco Land ServicesEnergyMark LLC

Five Star BankFox Financial

HomeCare & HospiceIroquois Group

Jamestown Community CollegeKey BankKinley CorporationMarcella Smith - State FarmMazza Mechanical ServicesMetLife, John IrvingMJW Technical Services, Inc.National Grid Co.Olean Area Federal Credit UnionOlean General HospitalOlean Medical GroupOlean Times HeraldOwl HomesPark Centre DevelopmentThe ReHabilitation CenterSolEpoxy, Inc.St. Bonaventure UniversityThe ConnectionTime Warner Cable MediaTrans Am AmbulanceTroy Vincent/Edward JonesVic Vena Pharmacy / Allen’s WinesVisions HotelWMXO-FM Radio Station

New Business‘13•FAMILY PARTNERS GROUP -- The Family Partners Group presents a community-based approach to economic development, engaging area youth and community leaders to promote local business, develop collaborative partnerships, and encourage retention of local talents through individual and group mentoring, resource development, and professional networking/coaching. By helping young people to cultivate new skills, families to thrive, and new ventures to be incubated, we ensure the community’s future success. Family Partners Group will achieve its mission of restoring community vitality in three ways: ·Optimizing community resources by establishing a collaborative infrastructure of programs and services which support emerging youth leaders and their families·Implementing business mentoring/coaching models to promote economic vitality, business creativity, social responsibility, and solutions to community challenges·Reducing chronic reliance on government and external resources by developing local resources, supporting inter-business collaboration, and developing new initiatives to meet local needs. Key components of the program: ·Design and implementation of a community-based mentoring-development program, including a network and database of local experts, agencies, leaders, and mentors who commit to working with targeted youth, families and individuals to meet their personalized goals.·Creation of a “Homegrown Talents” program that bolsters the local economy by promoting and selling local products and services; creates an inter-generational cohort of local volunteers engaged in service; and stimulates employability and life skills in emerging leaders.·Development of a support program for the generation and review of new economic-development ideas, support for business start-up, and assessment of local business strategies, utilizing the expertise of local business and professional mentor. 7

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Quality of Life‘13

•SUCCESSFUL EVENTS -- A full complement of events held year round from dinners, to a visit with Santa, and in between the opportunity to sell your “valuables” in the community-wide garage sale day. In 2013, a new event was added to GOACC’s calendar -- “Gold Elegance” New Years’ Eve Gala. It was held at the Premier Banquet Center and was extremely well received by the public. There was dancing, socializing, photos and a toast to 2014 at Midnight. Attendees had a great time and are looking forward to next year’s party!

•REPEAT FASTEST CEO -- Chris Napoleon of Napoleon Engineering Services was named fastest CEO in the third annual Southern Tier Corporate Challenge Run/Walk, hosted by the Greater Olean Area Chamber of Commerce and the Olean High School Sports Boosters. He also won it in 2012. The unofficial run/walk count was 710 participants (up about 100 from last year) representing 39 companies. New this year, was a corporate cereal challenge -- a total of 1,263 boxes of cereal for the Olean Food Pantry was collected. The challenge concluded with “Olean’s Largest Office Party” with music by The Colonial Radio Media and Entertainment Group.

•RALLY IN THE VALLEY -- The 11th Annual Rally was a great success with more participants in the bike parade (75 bikes in 2010, 221 in 2011, 289 in 2012 and 315 this year) more contests, more entertainment with the parachutists, fireworks, corn hole tournament and more!

More than 943 participants (608 motorcycles) participated in Sunday’s event (third highest in participation – 1052 in 2010, 1003 participants in 2012). With the success of the event, they will be able to gift $12,000.00 to local charities. With this year’s donations, the Rally in the Valley has been able to give more than $204,862.00 to local charities.

Community Relation‘13•EVENT SUPPORT -- Area events that received volunteer support from GOACC staff included the City-Wide Neighborhood Cleanup, St. John’s Italian Festival, OPFFA Fireworks Celebration, Olean Oilers, and the Gus Macker Basketball Tournament. GOACC staff members also sit on boards including: Job Employers Service Committee; OHS Sports Boosters; JCC Alumni Association; Southern Tier Military Support Group; Bradner Stadium Committee; Dr. Lyle F. Renodin Foundation, and Route 219 Planning Committee.

•TASTEFUL UPDATES -- The GOACC and its Taste of Olean Event Committee honored Jackie Attard, Richard Marcus, John Malara and Louis V. ‘Little Louie’ Marra with the 2013 Taste of Olean Hospitality Wall of Fame Awards. The Wall recognized those who have made a significant contribution and given exceptional service to the food service/ hospitality industry in the past and who may continue to do so.

•SANTA CLAUS LANE -- In 2013 the light Poles on North Union Street were deemed unsafe by the City and no decorations went on the poles. Some businesses took part and placed decorations and lights in their windows. The Santa Claus Lane sign was placed by Pizza Hut and also the Snowflakes were placed on both Main and South Street bridges.

The arches that line the sidewalks of the park were refurbished and new LED lights were placed on the trees in Lincoln Park. The Gazebo was done in blue and white and two new blue LED trees were placed. The Rally and Santa decorations were brought back up to Lincoln Park. War Vet’s Park contained the Flag, Train, Seasons Greeting sign and 8 Cone trees. The Military Tree on the side of the City Building was also lit in Red and decorated with Red, White, and Blue Ribbon. This year’s ornament was the Palace Theatre.

•NETWORKING -- Business After Hours were well attended by members throughout the year, averaging about 73 attendees monthly. BAH offers an opportunity to network with other business owners in the area. 9

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GOACC Communications‘13

•FACEBOOK -- GOACC continued its presence on Facebook, which allows the Chamber to make new connections with those that share a common interest. GOACC also added a Rally in the Valley facebook site. GOACC’s facebook has 1,036 LIKES. GOACC tried Facebook advertising for its rec sports show page. It increase likes from 43 to 264 and assisted in show attendance increase of 800! GOACC encourages you to LIKE THEM ON FACEBOOK.

•LEADERSHIP CATTARAUGUS -- Leadership Cattaraugus is designed to identify future leaders of the area and help them develop the skills they will need to work more effectively for the betterment of all the people in Cattaraugus county, fostering an impact on community development and quality of life for years to come. In 2014 a formal leadership training program will be introduced to the Class, focusing on nationally recognized training program “The Platinum Rule” and enhanced by training in Emotional Intelligence. Leadership Cattaraugus was jointly launched in 2004 by Jamestown Community College, The Rehabilitation Center, St. Bonaventure University, and GOACC. Leadership Cattaraugus currently has 197 alumni, that serve on seats of over 300 Boards of Directors in the region. The Class of 2013 had an enrollment of 21.

•WORKFORCE DEVELOPMENT -- GOACC has administered On-the-Job Training Programs since 1977, helping reduce the cost of training new employees. GOACC was awarded another TANF On the Job Training grant that provided funding to local employers in wage reimbursements throughout 2013. The OJT programs assisted 25 companies in Cattaraugus County and helped place 57 individuals to work, utilizing $110,979 in training funds. GOACC was awarded the Chamber OJT program in 2013 (program was discontinued to Chambers since 2009. To date, 18 companies were assisted with placing 23 individuals in jobs, using $51,000 in training funds.

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The Cattaraugus Region Community Foundation is celebrating a milestone – 2014 marks the foundation’s 20th anniversary of helping donors create endowments and other funds for their philanthropic purposes. CRCF has been acting as a resource in the community bringing philanthropy to local donors since it was established in 1994 with its first fund, the Allegheny River Valley Trail Fund. Since then, CRCF – and the number of charities its funds support – has grown. The foundation now manages more than $13.2 million for more than 80 funds benefiting multiple causes from education and scholarships to health care, the arts, community development, human service and youth development. Each year grants from the foundation make a local impact. In 2013 the CRCF board of directors awarded more than 280 grants totaling $684,900. Top grants included:•$152,000 to the Olean General Hospital from the Mildred Milliman Fund to help support creation of the hospital’s Mildred Milliman Outpatient Surgery Center.•$104,000 from the Olean Meditation Center Fund for the purchase and maintenance of a new building for the center, at 2275 Dugan Road, Olean.•$88,000 for scholarships from 14 different scholarship funds to help 53 local students pay for college, including 28 students receiving new awards and 25 students receiving continuing scholarship awards given annually over four years of education.•$18,400 to the Cattaraugus County Arts Council from the F. Donald Kenney Fund for the Southern Tier Biennial juried contemporary art exhibition, which is also co-sponsored by the Olean Public Library and CRCF.•$13,000 from the Cuba Lake Area Young Sailors’ Fund for the purchase six new sail boats and construction of a wharf to further the Cuba Lake Yacht Club’s efforts to engage and educate young sailors.•$10,000 to St. Bonaventure University from the Stitt Family Fund to establish the Stitt Family Scholarship for students transferring from Jamestown Community College to SBU. Community Fund grants included:•$2,000 to the Olean-Bradford Area YMCA toward its new group fitness video system, “Fitness on Request.”•$2,000 for the SPCA in Cattaraugus County’s new low-cost spay/neuter clinic.•$1,500 to Dream It. Do It. Western New York for its March 2014 fair promoting manufacturing and STEM

Erick Laine, former president of CUTCO Corporation and current chairman emeritus, received a standing ovation after his remarks accepting a 2013 Friend of the Foundation award, presented at the foundation’s annual luncheon honoring donors and scholarship students in July 2013.(science, technology, engineering and mathematics) education. Since its founding the Community Foundation has awarded more than $4 million in grants. New funds establishedA number of new funds were created at the Foundation

in 2013, including:-Allegany Area Historical Association Fund (agency endowed fund)-The Rev. Leo J. Gallina Endowment Fund for St. Bernard of Clairvaux Church-Kay Pfeiffer Gerkin Endowment Fund (agency endowed fund)-Alyn J. Heim Music Scholarship-Daniel “Tiger” Krick Junior Golf Program Fund-Mental Health Association in Cattaraugus

County Fund (agency endowed fund)-Olean City School District Scholarship Fund including:oJack & Muriel Fogarty Memorial ScholarshipoRussell F. Greenawalt and Elizabeth Page Greenawalt ScholarshipoMary-Elizabeth Smith ScholarshipoThomas & Robert Smythe Scholarship-Jim & Gail Olson Mercy Flight Fund-Michele Krahe Peace OHS Scholarship-Southern Tier Military Support Group Scholarship-Beth Todd Memorial Fund-United Way of Cattaraugus County Inc. Fund (agency endowed fund)-Paul and Mary Lou Wood Foundation Fund

For more information about establishing a fund, or how to give to an existing fund, visit www.cattfoundation.org or contact the foundation staff by email at foundation@cattfoundation.org or phone 716-372-4433. Find the foundation on Facebook at www.facebook.com/cattfoundation.

2003awardee

Mike Kasperski2004

awardeeDick Hellmer

2013 VOLUNTEER

OF YEARThis year, Christine

Sweitzer of Country Inn &

Suites received the designation.

Chamber Volunteers‘13A Chamber salute to these

Volunteers who make it happen!

Bill Aiello • Nancy & Ed Allen • Laurie & Kate Aloi • John Ash • Susie & Kirk Austin • Julie Baer • Dan Bailey • Mark Baker • Tracy Baker & Troy MacNeal • Shannon Barie • Chrissy Barr • Ruth Baum • Barbara Beckman • Naomi & Jon Beight • Bob Bell • Deb Belli • Jeff Belt • Kate & Brian Bowen • Jim & Johanna Bowman • Abbey Bowser • Ted & Darcy Branch • Wendy Brand • Jason Buckles • Rachel, Marisa & Terry Burrows • Luke Burton • DB & Bob Busan • John Caldwell • Chris Caldwell • Anne, Andy & Ashley Carlson • Lynette Case • Michelle & Mike Caya • Hank, Shane, Victoria Certo • Bob & MaryAnn Chambers • Barbara Chew • Vince & Dana Cilano • Karen Coleman • Anne Conroy-Baiter • Howard Cornwall • Kelly Crandall • Melissa Curren • Jennifer DeLong • Ledgie DeRose • Dan DeRose • DJ Dick • Amy Domboski • Joe, Susan, Olivia Dupe • Char & James Dwaileebe • Linda Edstrom • Laura Elliott-Engel • Michael Fischer • Ralph & Toni Fox • Candy Plants/Gail Smith • Eric Garvin • Mary George • John Gerringer • Don Giardini • Zane Gorman • Scott Grant • Pam Graves • Jackie Greene • Kerry Grisewood • Jess Gugino • Lynn & Mike Gumtow • Sarah Hagg • Sue Hannon

• Linda Harrington • Dave Hastings • Joseph Higgins • Michael Higgins • Mary Rich & Holly Nidell • Mari Howard • Vicki & Tony Irizarry • Colleen Taggerty & Jack Morton • Kevin Thropp • Jenn Borst • Ray Jonak • Matt Kahm • Mike Kasperski • Kathy Kellogg • Colleen Kent • Chris Kenyon • Keri Kerper • Dennis Jones & Kim Dubin • Jim Kirkpatrick • David & Irene Krahe • Mary & Ashley Krahe • Paul Ksionsyk • David Kwiatkowski • Randy & Kate Langdon • Beth & Jim Lee • Sue Leroy • Nancy Lewis • Carey Litteer • West Long • Joyce Louser • Carol Mahoney • Kathleen Martel • Cora Martin • Bret Marvin • Laurie McCarthy • Kelly McCullin • Marjorie McIntosh • Joseph McLarney • Paul Melfi • Bruce Meyers • Tugg, Jeremy, Naomi Molano • Michelle Lichy • Rhonda Monahan • John Monahan • Andrea Morina • Tom & Ginger Moser • Gary Nease • John Nelson & Sam Disorbo • Mike & Sally Nenno • Leo Nenno • Tim O’Keefe • Rotary Club of Olean • Exchange Club of Olean • Chris Otto • Crystal Page • Yatin Patel • Larry & Celine Penman • Dennis Pezzimenti • Amber Pierce • Joan Pingitore • Kim Potter • Douglas Price • Robert Pundt • Marie & Dave Rakus • Ruth Reisner • Daniel Richardson • Luke & Dominic Rogers • Laurie Ryan • St. Bona’s Community Service Group • John Sayegh • Amy

Schneggenburger • Terry Schnell • Michelle Schram • Todd Scott • Kathy & Jack Searles • Sandy Sleggs • Marcella Smith • Paula & James Snyder • Brian Snyder • Jim Snyder • Jay Sorokes • Larry Sorokes • Kim & Craig Southard • Gail Speedy • John Stahley • Audra Stevens • John Stevens • Jim Stitt, Jr. • Terri Stranburg • Christine Sweitzer • Megan Taylor • Vic Vena • Al Wager • Ryan Wheeler • Edward Wilber • Kelly Wilber • Kathy Wilcox • Helyn Wilson • Tom & Amy Windus • Linda Witte • Shelly Wolf • Tony Wolf • Donna Woodruff • Ann Marie & Dennis Wright • Jeff & Christy WXMT • Tom, Mel, Mack Yanetsko

2000awardee

Terry Grant2001

awardeeDavid Carucci

2008awardee

Amy Schneggenburger

2010awardees

Jon &Naomi Beight

2002awardees

Donna Woodruff, Ruth Baum

2005awardee

Dave Krahe2006

awardeeLarry Sorokes

2007awardees

Helyn WilsonIrene Krahe

2009awardees

Dennis Jones,Larry Penman,

Dan Jordan,Randy Langdon

2011awardee

Laurie McCarthy2012

awardeeTracy Baker