Release Notes for Polycom RSS 4000 System, Version 8.5.1

support.polycom.com

support.polycom.com

support.polycom.com

Release Notes

Polycom® RSS™ 4000, Version 8.5.1

Polycom, Inc. 11

RSS 4000 Stand-alone Multicast Live Streaming and VoDThe following table specifies the maximum number of computers in the network that can be supported to view multicast (WMV format only).

3000 web-users can be supported by the RSS’ web UI(RSS web-based video player will display the WMV multicast stream)

Microsoft Windows Server 2008r2 IIS Media Services

Live Streaming 128 ~ 384 kbps ~ 2000

512 ~ 1024 kbps ~ 2000

1152 ~ 4096 kbps ~ 2000

VoD 128 ~ 384 kbps ~ 2000

512 ~ 1024 kbps ~ 2000

1152 ~ 4096 kbps ~ 2000

Wowza Media Server Live Streaming 128 ~ 384 kbps ~ 2000

512 ~ 1024 kbps ~ 2000

1152 ~ 4096 kbps ~ 2000

VoD 128 ~ 384 kbps ~ 2000

512 ~ 1024 kbps ~ 2000

1152 ~ 4096 kbps ~ 2000

QuickTime Streaming Server Live Streaming 128 ~ 384 kbps ~ 2000

512 ~ 1024 kbps ~ 2000

1152 ~ 4096 kbps ~ 2000

VoD 128 ~ 384 kbps ~ 2000

512 ~ 1024 kbps ~ 2000

1152 ~ 4096 kbps ~ 2000

The above capacity depends on RSS 4000 system’s Viewer Portal login capacity and external stream server capacity (hardware, software). About external stream server capacity, please refer to the official website of external stream server.

External Stream Server Type Stream Bandwidth

# of web-users that can be supported by the RSS’ web UI (RSS web-based video player will display the stream from external server)

Release Notes


12 Polycom, Inc.

Multi-user Login CapacityThe following table specifies the maximum number of admin UI login and Viewer Portal login (including anonymous login).

Support for Native Windows Media Multicast

The RSS 4000 v8.5 can output standard Windows Media multicast streaming video. These live WMV multicast streams are accessible from both the system’s Admin UI and from the Viewer Portal. The Polycom RSS 4000 multicast add-in is no longer necessary for video broadcasts.

Integrating with Microsoft Lync Server 2010 RSS 4000 v8.5 now has the ability to register natively to Microsoft Lync 2010 server to provide Lync users with the ability to record/stream directly to /from the RSS 4000 with Lync native video (RTV) and audio.

Streaming Format Type Maximum Capacity

WMV Live Streaming ~ 2000

VoD ~ 2000

Type Maximum Capacity

Admin UI Login 200

Viewer Portal Login 3000

Lync content is ignored by the RSS 4000; only video and audio are recorded/streamed.

Lync users do not receive the standard RSS user interface (“TVUI”) in their video window, and thus can not manually control the recording start/pause/end functions (nor can they play back video in Lync window form recorded video archives). VRRs to be used with Lync clients must be set to “Recording Immediately” in the VRR configuration screen.

RSS v8.5 is not interoperable with the Lync AVMCU. To record multipoint video calls that include Lync clients, use a Polycom RMX MCU.

Release Notes


Polycom, Inc. 13

Detecting IP Address and DNSWhen you configure the RSS management service address, the system attempts to validate the IP address (IPv4 or IPv6) or DNS address. When you configure the RSS 4000 system's server address, the system also validates the reachability of the address you entered.

Notice about Using Polycom SNMP MIB FilesBesides standard SNMP MIB files, the Polycom RSS v8.5 also provides two proprietary MIB files:

• POLYCOM-BASE-MIB.mib

• POLYCOM-REAL-PRESENCE-MONITORING-MIB.mib

To use these Polycom MIB files, please first import the file POLYCOM-BASE-MIB.mib, then POLYCOM-REAL-PRESENCE-MONITORING-MIB.mib. Otherwise, the Polycom MIB files cannot be correctly compiled.

All Polycom RSS 4000 8.5 MIB files can be downloaded from the Admin Interface System Config > SNMP > Retrieve MIB Files.

API Change Based on Version 8.0• Updated API “getArchiveByID”: Changed parameter name to

“archiveId” from “archiveID”

• Updated API “deleteArchive”: Changed parameter name to “archiveId” from “archiveID”

• Updated APIs “startRecording / pauseRecording / resumeRecording/ stopRecording/ stopCall”: Changed parameter name to “callId” from “callID”

• Added new APIs:

getCallByID / getCallsByStatus / getLiveStreamingByCallID / getArchiveByCallID / getArchiveIDsByVrrID / getArchiveIDsByTime / getArchivesByIDs

Others• Ability to enable AES (Advanced Encryption Standard) for SIP

connections.

• Ability to allow users to enable stream video on demand from IIS7 Media Server.

• Ability to allow users to customize portal user interface logo.

Release Notes


14 Polycom, Inc.

• Ability to view multicast recording without needing to installing Polycom RSS 4000 multicast add-in.

• Ability to support IPv6 H.323 streaming and external servers that also support IPv6.

• Ability to allow users to enable predetermined VRR and Multipoint VRR for MP4 format recordings.

• Ability to view WMV media files on Silverlight player.

• Ability to allow administrators to define primary publishing point and secondary publishing point for live streaming by integrating with external servers.

• Ability to view WMV live streaming and archives from Windows Media Server.

Known IssuesThe following table lists the known issues for the version 8.5.1 release. If a workaround is available, it is noted in the table.

Category Issue ID Descriptions Workaround

Downgrade PCTCRSS-2641 After you downgrade your Polycom RSS 4000 system from version 8.5 to 7.0, prelink (reservation URL) live streaming cannot be played.

None.

EP Recording PCTCRSS-2907 When an Aethra X7 system sends DualVideo to RSS4000 at 384kbps in an H.323 call, the Polycom RSS 4000 system continues to show people video only both on live streaming and recording while the call statistics on Aethra shows that it is sending content. The same symptom does not happen at call rates other than 384 kbps.

None.

External media server

PCTCRSS-2657 The IIS-7 Media Server cannot power down and restart automatically for every recording. You have to restart it each time manually.

None.

Interoperability PCTCRSS-2377 Integration with Lync server does not support multipoint VRR.

None.

Interoperability PCTCRSS-2866 After you upgrade the Polycom RSS 4000 system from version 7.0 to 8.5.1, some WMV files can't be opened in the Polycom RealPresence Media Editor (these files cannot be transcoded by Microsoft Expression Encoder 4 SP2).

Re-transcode the archive after in upgrading to v8.5.1.

Release Notes


Polycom, Inc. 15

Interoperability PCTCRSS-2884 During a SIP call with a live streaming in WMV between the RadVision Scopia XT1000 system and the Polycom RSS 4000 system, when the RadVision Scopia XT1000 system sends DualVideo (BFCP based People+Content) to the Polycom RSS 4000 system, the Polycom RSS 4000 system shows the content only.

None.

Interoperability PCTCRSS-2885 When the Polycom RSS 4000 system dials into a conference hosted on a Codian MCU 4505 system (version 4.3, build 1.68 or build 2.30) at a call rate between 2048 and 4096 kbps in SIP, the connected rate shown on the Codian's call statistics is always 2000 kbps instead.

None.

Interoperability PCTCRSS-2893 If the Polycom RMX 1000 system uses a recording link to live stream a call with a Polycom HDX system, you cannot play the generated MP4 file from the RSS system’s Admin UI.

The preconditions is that the conference's Video Definition is set as Up to H263 4CIF 15FPS and the VRR has the option Generate MP4 Video File selected.

None.

Interoperability PCTCRSS-2376 The Polycom RSS 4000 system does not support TV UI under RTV protocol.

None.

Interoperability PCTCRSS-2887 Even if the RadVision Scopia XT1000 system sends DualVideo (H.239-based People and Content) to the Polycom RSS 4000 system in an H.323 call, the Polycom RSS 4000 system continues showing the people video only.

None.

Interoperability PCTCRSS-2889 During an H.323 call between the Polycom RSS 4000 and the SONY PCS-XG80 system (version 2.34.00), if the SONY PCS-XG80 starts then stops sending content, the call connection is automatically terminated after the RSS 4000 system stops receiving content and switches to receive people video for around 90 seconds.

None.

Interoperability PCTCRSS-2890 After you record a content-sharing call at 1024 kbps or higher between a Polycom HDX system and a Polycom® PVX® system, you cannot find the recording from the View All Archives in the Polycom RSS 4000 system’s TV UI.

None.


Release Notes


16 Polycom, Inc.

Interoperability PCTCRSS-2891 If a Polycom RMX system uses a recording link to live stream in WMV format a SIP VSW conference with a Polycom HDX system, the RSS 4000 system always records at the secondary rate when the conference line rate is set as 128 kbps, 256 kbps, or 384 kbps.

None.

Interoperability PCTCRSS-2892 If a Polycom RMX system with an MPM+ card uses a recording link to live stream a call (at 128 kbps) with a Polycom HDX system, the Receive Video Frame Rate of the recording shown on the RSS system’s TV UI goes merely around 20 kbps.

None.

Interoperability PCTCRSS-2888 During a 1920 kbps H.323 call between the Polycom RSS 4000 and the SONY PCS-XG80 system (Version 2.34.00), if the PCS-XG80 starts and then stops sending content, the Polycom RSS 4000 system stops receiving the content accordingly but cannot switch to the people video. A black screen appears instead.

None.

Interoperability PCTCRSS-2375 The Polycom RSS 4000 system does not support multi-endpoint Lync conference (CCCP).

None.

Live Streaming PCTCRSS-2687 If you live stream an audio-only meeting using a VRR that selects the option Reservation VRR, you cannot view the live steam from the URL included in the email notification.

None.

Live Streaming PCTCRSS-2883 When an Aethra X7 system initiates a live streaming by placing an H.323 call to the Polycom RSS 4000 system in the DualVideo mode, the recording and live streaming cannot be rendered properly in the RSS 4000 system’s Viewer portal.

None. The Polycom RSS 4000 system is not interoperable with Aethra X7 when the latter works in the DualVideo mode.

Live Streaming PCTCRSS-2922 Live Streaming in 1080 p60 is not supported in the Polycom RSS 4000 V8.5.

None.

Live Streaming PCTCRSS-3646 If the secondary rate is set to 128 kbps and the layout is set to ‘Dual window for content’, you cannot see the content and a black screen displays.

None.

Live Streaming PCTCRSS-3647 You cannot use dual windows while live streaming with Windows Silverlight.

None.


Release Notes


Polycom, Inc. 17

LPR PCTCRSS-2690 If you configure the Polycom RSS 4000 system in connection with a Polycom RMX 2000 system using a recording link that uses a LPR-enabled VRR, during a multipoint call hosted by the RMX system, you find that the LPR are not activated on the Tx side of the recorder.

None.

Lync Integration

PCTCRSS-2448 The Polycom RSS 4000 system’s Lync client does not enjoy the following login status: Available/Busy/Do Not Disturb/Be Right Back/Off Work/Appear Away.

None.

Lync Integration

PCTCRSS-2450 The Polycom RSS 4000 system does not support video control for Lync client.

None.

Lync Integration

PCTCRSS-2491 The Polycom RSS 4000 system does not support content sharing with Lync client.

None.

Lync Integration

PCTCRSS-2447 If you start recording between the Polycom RSS 4000 system and Mac Lync client, the archive status shows error while the audio type of the RAW file is “none”.

None.

MCU Recording PCTCRSS-2819 Recording with MGC Recording Links does not start automatically though the Polycom RSS 4000 system is connected from MGC.

None.

Others PCTCRSS-2634 Sometimes, if your browser is Windows Internet Explorer 9, Mozilla Firefox, or Google Chrome, the browser hangs when you try to view MP4-format archives from the Polycom RSS 4000 system’s Viewer portal.

Restart the browser.

Others PCTCRSS-2731 When an endpoint is connected to the Polycom RSS 4000 system, the system name doesn’t work if it contains Chinese.

None.

Performance PCTCRSS-2910 You recorded a conference on MGC RecordingLinks at 128K. The archived video is stopped to play after a while when you play back the recorded WMV file using Windows Media Player.

None.

Playback PCTCRSS-2903 On RMX1000 2.1.2 RecordingLinks, the Receive Video Frame Rate of the recording goes merely less than 25fps when H.264 4CIF/4SIF is used as the people video resolution.

None.


Release Notes


18 Polycom, Inc.

Playback PCTCRSS-2743 When you play WMV format archives with thumbnails on Silverlight player from the Polycom RSS 4000 system’s web portal using the Windows® Internet Explorer 8, time jumps without maximizing the player window.

None.

Playback PCTCRSS-2897 When you play a multicast streaming of an archive (with thumbnails) from the Polycom RSS 4000 system's Viewer portal, no thumbnails display and no time shown on progress bar either.

None. This is the design behavior.

Playback PCTCRSS-2689 After you place an audio-only call (64 Kpbs) with a Polycom HDX, sometimes, you cannot play back the recording from the Admin UI using either Quicktime plugin (7.7.1), Windows Media Player (11.0.5721.5280), or Microsoft Silverlight player (4.1.10111.0).

None.

Playback PCTCRSS-3659 A black screen displays when you play back online transcoded WMV format archives in Mozilla Firefox browser.

Use another Web browser.

Playback PCTCRSS-3669 Audio and video are unable to sync when you dial into the RSS 4000 system from the Polycom RealPresence Mobile application when using a multipoint VRR and are watching offline transcoded archives.

Watch the transcoded archives online.

Playback PCTCRSS-3661 Thumbnails do not display when you play Windows Media Server archives using Chrome 29 on Windows XP.

Use another browser to play archives on Windows XP, or use another operation system.

Pre-link PCTCRSS-2817 Once the predetermined VRR is created, if you need to modify the template content, restart the Polycom RSS 4000 system to apply the changes.

None.

Pre-link PCTCRSS-2926 When you view a QuickTime Streaming Server streaming on a MAC computer, you cannot double click the player window to maximize it.

None for MAC servers.

For other MAC systems, right-click the player window and select Full Screen.

Pre-link PCTCRSS-3663 Virtual Recording Room (VRR) streaming is incorrect when you dial into the RSS 4000 system from another endpoint using a predetermined VRR.

One endpoint joins one predetermined VRR.


Release Notes


Polycom, Inc. 19

P2P PCTCRSS-3670 When you use two endpoints dial into the RSS 4000 system using multi-point VRR under CP mode, you cannot view the second endpoint’s video in offline transcoded archives.

Play the transcoded archive online.

RSS Delivery Proxy

PCTCRSS-2086 The Polycom RSS 4000 system configured to stream live to an external QuickTime server results in green, unusable video for about four seconds, until the key-frames are sent from the Polycom RSS 4000 system to QTSS and received by the web-viewer.

None.

RSS Delivery Proxy

PCTCRSS-2582 Sometimes QTSS authentication fails (randomly) when the Polycom RSS 4000 system is configured to stream live to the external QTSS.

None. Behavior is random and not reproducible.

RSS Delivery Proxy

PCTCRSS-2617 The second rate archive is not translated to ISMV file so does not support VoD the second rate archive file.

None.

RSS Delivery Proxy

PCTCRSS-2801 If two publishing points are configured in the RSS External Media Server settings, but only one call rate is set in the VRR template, the RSS 4000 system will send the same bit rate to both publishing points.

Configure the VRR Template for (2) bit-rates.

RSS Delivery Proxy

PCTCRSS-2757 While live streaming to a QuickTime Server that requires authentication, if the QuickTime server experiences network problem, the Polycom RSS 4000 system is disconnected from the QuickTime server accordingly. It cannot reconnect to the QuickTime Server even after the latter resumes its network connection.

Try one of the followings:

• Stop and then restart the recording.

• Hang up and redial to restart the recording.

RSS Delivery Proxy

PCTCRSS-2822 You cannot play audio only streaming (WMV and MP4) on Silverlight player.

None.

RSS Delivery Proxy

PCTCRSS-2827 On Wowza server, the latency time for live streaming is about 30 seconds.

None.


Release Notes


20 Polycom, Inc.

RSS Delivery Proxy

PCTCRSS-2841 When the Polycom RSS 4000 system creates publishing points on the external Windows Media Server, it requires full permission to be enabled for “everyone” in “Windows Media Server publishing points ACL authorization”.

Ensure this is configured on the Windows Media Server. Security can be preserved by limiting the Windows Media Server to accept requests to/from the Polycom RSS IP address.

SIP PCTCRSS-2526 Polycom RealPresence Mobile clients cannot use DTMF to control the RSS 4000 v8.5 when the call is via SIP.

None.

SIP PCTCRSS-2805 The Polycom RSS 4000 system supports BFCP over TCP only and the far end systems that support BFCP work only on BFCP over UDP in case if dual stream in SIP failed.

None (if the 3rd party devices don’t support BFCP over TCP).

SIP PCTCRSS-2853 When you place a SIP call to a pre-configured conference on Codian MCU 4505 (version 4.3 (2.30)) with a SIP URI dialing in a format <conference ID>@<IP address>, call connection cannot be completed.

If you would like to directly dial in to a pre-configured conference on Codian MCU 4505 from an endpoint using a conference ID, you need to register both Codian MCU 4505 and the endpoint to the same SIP registrar server.

SIP PCTCRSS-2894 If a Polycom RMX system uses a recording link to live stream a SIP call (call rate: 128 kpbs - 384 kpbs) with a Polycom HDX system, the Video out frame rate shown on the RMX side is significantly lower than the call rate.

None.

S_PKI PCTCRSS-2635 If you select the option System Config > Client Certificate > Enable web client certificate validation, you cannot log in to the system after the system's self-signed certificate expires.

Disable the option Enable web client certificate validation before the self-signed certificate expires.


Release Notes


Polycom, Inc. 21

S_IPv6 PCTCRSS-2540 You cannot access Polycom RSS 4000 web portal via Firefox browser using IPv6 address.

Use IPv4 address for Firefox browser or IPv6 address for Chrome browser and Internet Explorer.

SNMP PCTCRSS-2412 The Polycom RSS 4000 system does not support SNMP trap.

None.

Transcoding PCTCRSS-3662 Live streaming of video is poor quality when you record video at 128 kbps or 256 kbps, set the layout ‘Dual window for content', and send content from endpoint.

Set the recording rate to > 256 kbps.

Upgrade PCTCRSS-2882 After any Polycom RSS 4000 system upgrade / downgrade, you need to clear the Internet Explorer caches - delete all temporary IE files, close and restart Internet Explorer to ensure the normal operation of the Polycom RSS system.

Clear IE cache and restart IE.

Video PCTCRSS-2923 When you dials in to a meeting using a Polycom RealPresence Mobile application (with call rate < 1 Mbps, online encoding), the video aspect ratio is 4:3. If a Polycom CMA Desktop user dials in later and changes the video aspect ratio to 16:9, your local video becomes fuzzy.

VRR PCTCRSS-2686 You cannot modify a normal VRR to change it into a reservation VRR.

None.

Web Portal PCTCRSS-2501 When generating a Polycom RealPresence Media Editor presentation in the VRR template, the pre-set interval for thumbnails doesn’t always match the thumbnail interval shown in the video player in the user portal.

None.

Web Portal PCTCRSS-2583 When you generate a Polycom RealPresence Media Editor presentation with an MP4 live streaming template and with the option generate WMV video file disabled, you cannot see thumbnails when playing archives.

None. If you plan to output for use in Media Editor, you must enable WMV.

Web Portal PCTCRSS-2633 When using an external Windows Media Server for live streaming or VoD, the streaming link on Polycom RSS user portal delivers the streams to Mac users via the Polycom RSS native streaming server instead of the external WMS.

None.


Release Notes


22 Polycom, Inc.

Web Portal PCTCRSS-2749 When you play an archive on Polycom RSS web portal, the video stops playing when you double click while in full-screen mode.

Don’t double click in full screen mode. Press "Esc" key to exit full-screen mode.

Web Portal PCTCRSS-2783 When you play a WMS archive or live streaming using a Mozilla Firefox browser, the video cannot be played back.

None.

Web Portal PCTCRSS-2911 When you play a WMV streaming on Polycom RSS 4000 system's web portal without Windows Media Player installed, you will not see any prompt or installation link but always in loading status.

None.

Web Portal PCTCRSS-3660 If the archive's access right is granted to the group, you cannot search for it by user group on the RSS 4000 system’s viewer portal.

Search on the administrator’s UI.

Web Portal PCTCRSS-3668 You cannot live stream in WMV format using Windows Media Player from Windows 7 virtual machine when accessing the RSS 4000 system's Viewer Portal using the Windows® Internet Explorer 9.

Double-click Windows Media Player to go to full screen mode.

Web UI PCTCRSS-2456 Detecting server address function cannot validate IPv6 IP address in System Config > IP Settings.

None.

Web UI PCTCRSS-2688 The Polycom RSS 4000 system generates ZIP files using the format .tar. You may need a WinRAR® or 7-Zip application to decompress the file.

None. This is the design behavior.

Web UI PCTCRSS-3637 The RSS 4000 system does not support importing Active Directory users across multiple domains.

None.

Web UI PCTCRSS-3664 Active Directory displays a maximum of 1000 imported users

Active Directory users can log into the RSS 4000 system directly without importing users.


Release Notes


Polycom, Inc. 23

V8.5.1 Corrected IssuesThe following table lists the corrected issues for the version 8.5.1 release.

Category Issue ID Descriptions

API PCTCRSS-3622 If you record video on the external Wowza server and use API getArchiveByID to get archive's streaming URLs, all of them were using external Media Server's IP addresses. This issue did not exist on Viewer Portal.

Certificate DSTC-1367 You can install intermediate certificate on the RSS 4000 system.

External media server DSTC-1205 With Microsoft IIS Streaming Server, the publishing points no longer need to reboot for every streaming session, and there is no delay in the streams after every reboot.

External media server DSTC-1232 The Polycom RSS 4000 system authenticates with an external Windows Server 2008 R2 Media Server

External media server DSTC-1299 When using an external media server, you can specify different hosts for publishing server and playback server.

External media server DSTC-1300 When using an IIS External Media Server, the resulting ISM video on-demand file is no longer corrupted or empty (0 bytes) when placing a call to the RSS at a lower bitrate than was selected in the template,

Interoperability DSTC-1208 Previous videos no longer display on screen as overlapping people when you stop pushing content on the Polycom HDX system using PPCIP during a live video stream.

Interoperability DSTC-1247 You can now dial into the RSS 4000 system from a Polycom HDX system running on an internal network when NAT is enabled.

Interoperability DSTC-1248 The Polycom RSS 4000 system now transcodes files after recording from Codian MCU.

Interoperability DSTC-1255 Archives now display H.239 content sent from Cisco and Tandberg endpoints.

Interoperability DSTC-1393 The SIP TLS and QoS now configure simultaneously when you register the Polycom RSS 4000 system with the Polycom DMA system.

Interoperability DSTC-1419 The RSS 4000 system now negotiates 4CIF and HD resolution when you place a SIP call between the RSS 4000 system and a Codian MCU.

Live Streaming DSTC-1204 You can now watch a 256kbps live streaming without continuous buffering.

Release Notes


24 Polycom, Inc.

MCU Recording DSTC-1351 The streaming state on the Polycom RSS 4000 system no longer requires you to press Pause or Play to resume a live stream due to buffering when using a recording link to live stream a call between the Polycom RSS 4000 system and a Polycom HDX system.

Others DSTC-1224 System administrators do not need to re-activate a user account after the user entered the incorrect login credentials and became locked out of the Polycom RSS 4000 system.

Others DSTC-1246 The customer video endpoint IP address no longer conflicts with RSS 4000 system’s internal debug IP address and no longer requests customers to change the RSS 4000 system’s internal debug IP address.

Others DSTC-1316 The Polycom RSS 4000 system now supports TLS 1.0 (SSL v3.1).

Others DSTC-1341 The duration of recordings is the same as the length of the media file.

Others PCTCRSS-3625 The Polycom RSS 4000 system supports LDAPS.

Transcoding DSTC-1240 The Polycom RSS 4000 system transcodes RAW archive files.

VRR DSTC-1315 The Polycom RSS 4000 system’s multi-point lecture mode VRR transcodes WMV files and MP4 files successfully.

VRR DSTC-1409 You can pause recordings on the remote control when using a multipoint VRR.

Web UI DSTC-1231 A black screen no longer displays when live streaming from the Polycom RSS 4000 system's web portal using Internet Explorer.

Web UI DSTC-1282 You can use a PIN code assigned by the RSS system's TV UI to play back recording on the system's Viewer Portal.

Web UI DSTC-1336 You can log into the system's Viewer Portal using Active Directory credentials.

Web UI DSTC-1421 Archives continue to play without stopping or buffering in Windows Media Player on the Polycom RSS 4000 system’s web portal.


Release Notes


Polycom, Inc. 25

V8.5 Corrected IssuesThe following table lists the corrected issues for the version 8.5. release.


Calling PCTCRSS-2331 The Polycom RSS 4000 system doesn’t support FECC (Far End Camera Control) in SIP calls.

Interoperability PCTCRSS-2279 If a Polycom RMX system uses a recording link to live stream a SIP call (call rate: 128 kpbs - 384 kpbs) with a Polycom HDX system, the Video out frame rate shown on the RMX side is significantly lower than the call rate.

Interoperability PCTCRSS-2283 When a Polycom RMX system uses a recording link (with the Video Definition set as Up to H263 4CIF 15FPS) to live stream in WMV format a call with a Polycom HDX system, if you play back the recording from the RSS 4000 system’s TV UI, the playback starts with a blue screen for a short while.

Interoperability PCTCRSS-2286 After you record a content-sharing call at 1024 kbps or higher between a Polycom HDX system and a Polycom® PVX® system, you cannot find the recording from the View All Archives in the Polycom RSS 4000 system’s TV UI.

Interoperability PCTCRSS-2276 If you live stream in MP4 format a multipoint meeting by dialing out to a Polycom RealPresence Mobile application and a Polycom Telepresence m100 application using the same multipoint VRR, the incoming video freezes on the Polycom RealPresence Mobile application when the received video protocol is VGA.

MCU Recording PCTCRSS-2277 If a Polycom RMX system uses a recording link to live stream in MP4 format a VSW conference with a Polycom HDX system, you don’t hear the audio in the live streams that are recorded at 128 kbps, 256 kbps, or 384 kbps.

Others PCTCRSS-2261 The Polycom RSS 4000 system is expected to extend the validity period of the Multicast ActiveX control certificate. To date, the default expiration date of the certificate is January 23, 2013.

Polycom RSS Delivery Proxy

PCTCRSS-2267 If authentication is needed, you cannot connect to the IIS7 Media Server for streaming.

Pre-link PCTCRSS-2272 After you start a live streaming using a reservation VRR and call this VRR from a compatible endpoint, if you then disconnect and reconnect the endpoint repetitively, the live streaming shown on the Viewer portal hangs.

Release Notes


26 Polycom, Inc.

InteroperabilityYour Polycom RSS 4000 systems are tested extensively with a wide range of products. The following list is not a complete inventory of compatible equipment; it simply indicates the products that have been tested for compatibility with the 8.5.1 release.

Video conferencing systems use a variety of algorithms to compress audio and video. In a call between two systems, each end transmits audio and video using algorithms supported by the other end. In some cases, a system may transmit a different algorithm than it receives. This process occurs because each system independently selects the optimum algorithms for a particular call, and different products may make different selections. This process should not affect the quality of the call.

Interoperating with Polycom Products (H.323)

The following table shows the interoperability between the Polycom RSS 4000 system and other Polycom products when you record H.323 calls.

Pre-link PCTCRSS-2265 During a recording using a reservation VRR, if the Polycom RSS 4000 system reboots, after the reboot, the recording archive status shows Ready. However, the media file size is zero.

RTSP PCTCRSS-2259 When a user with poor network condition connects to a WMV live streaming, the live streaming quality worsens for all users.

Web UI PCTCRSS-2268 When you play a WMV format archive on the Polycom RSS 4000 Viewer portal, the video stops playing after you fast forward, or fast rewind it.

Web UI PCTCRSS-2273 When you view WMV format archives from the Polycom RSS 4000 system's Viewer portal, If You select Zoom > 200%, the player window does not show the new setting.

Web UI PCTCRSS-2274 When you view WMV format archives from the Polycom RSS 4000 system’s Viewer portal using the Windows® Internet Explorer 9 version 9.0.8112.16421 as your browser, you cannot double-click to view the archive in full screen.


Release Notes


Polycom, Inc. 27

Type Product Release

Gatekeepers, Gateways, and MCU’s

Polycom CMA4000/5000 6.2.5

Polycom DMA 7000 5.2, 6.0.2

Polycom RMX 1000/500 2.4.2, 2.5.1

Polycom RMX 1000C/500C 2.4.2, 2.5.1

Polycom RMX 1500/2000/4000 7.8, 8.1.7

Polycom MGC 9.0.4

Endpoints Polycom Group Series 4.0.2, 4.1.1.1

Polycom HDX Series 3.1, 3.1.2

Polycom VSX Series 9.0.6.1, 9.0.6.2

Polycom QDX Series 4.0.2, 4.0.3

Polycom PVX 8.0.16

Polycom VVX 4.0.2B, 4.1

CMA Desktop PC/Mac 5.2.4, 5.2.5

Polycom RealPresence Desktop 2.3, 3.0

Polycom RealPresence Mobile (iPad,iPhone4s)

2.3, 3.0

Polycom RealPresence Mobile (Android)

2.3, 3.0

V500 9.0.6.2-103

View Station 7.5

Content management system

Polycom Real Presence Media Manager

6.5.1.10

Polycom Real Presence Media Editor

6.0.1.4, 6.5.1.4

Release Notes


28 Polycom, Inc.

Interoperating with Third-Party Products (H.323)

The following table shows the interoperability between the Polycom RSS 4000 system and third-party products when you record H.323 calls.

Interoperating with Polycom Products (SIP)

The following table shows the interoperability between the Polycom RSS 4000 system and other Polycom products when you record SIP calls.



Codian MCU 4505 4.4 (3.49)

Cisco VCS X7.1

Endpoints RadVision Scopia XT1000 02.05.0416

Tandberg Edge95 MXP F9.3.1

SONY PCS-G50 2.72

SONY PCS-XG80 2.72

Cisco EX90 TC6.1.1.7d7af15

LifeSize Team 220 LS.TM2.4.11.13(1)

Sony PCS –1 3.42

Tandberg MXP 770 FC7.3.1

Tandberg C20 TC2.1.2

External Media server Wowza 3.0.5, 3.5.2

QuickTime Streaming server 6.1.0

IIS-7 Media Service 4.1



Polycom DMA 5.2, 6.0.2

Polycom RMX 1000/500 2.4.2, 2.5.1

Polycom RMX 1000C/500C 2.4.2, 2.5.1

Polycom RMX1500/2000/4000 7.8, 8.1.7

Release Notes


Polycom, Inc. 29

Interoperating with Third-party Products (SIP)

The following table shows the interoperability between the Polycom RSS 4000 system and third-party products when you record SIP calls.

Interoperability with Cisco VCS

When endpoints are registered to a Cisco TelePresence® Video Communication Server (Cisco VCS), you can configure the Cisco VCS and then call a VRR created on the Polycom RSS 4000 8.5 system to start a recording.

To configure the Cisco VCS to work with the Polycom RSS 4000 system:

1 Log in to the Cisco VCS as an administrator. Go to VCS Configuration > New zone.

2 Configure the zone for your Polycom RSS 4000 system. Refer to the following example:

Endpoints Polycom HDX Series 3.1, 3.1.2

Polycom VVX 4.0.1, 4.0.1B

Polycom PVX 8.0.16

Polycom RealPresence Group Series

4.0.2, 4.1.1.1

Polycom RealPresence Desktop 2.3, 3.0



SIP Server, Gateways, and MCU’s

Cordian MCU 4505 4.4 (3.49)

Cisco VCS X7.1

Endpoints SONY PCS-G50 2.72

SONY PCS-XG80 2.72

Cisco EX90 TC6.1.1.7d7af15

Tandberg Edge95 MXP F9.3.1

LifeSize Team 220 LS.TM2.4.11.13(1)

RadVision Scopia XT1000 02.05.0416

Release Notes


30 Polycom, Inc.

3 Create a search rule to route to the zone you created.

The following example assumes that you have the default tandberg recommended rules in place.

Parameter Settings

Name rsszone

Type Neighbor

Hop count 15

H.323 Mode On

Port 1719

SIP Mode Off

Port 5061

Transport TLS

TLS verify mode

Off

Accept proxied registration

Allow

Authentication policy Do not check credentials

Peer 1 address <Your Polycom RSS IP address>, for example, 11.12.13.14

Zone profile Infrastructure device

H.323 call signaling port 1720

Parameter Settings

Rule name rssroute

Description Route for Polycom RSS

Priority 99

Source Any

Request must be authenticated

No

Mode Alias pattern match

Pattern type Regex

Release Notes


Polycom, Inc. 31

Now, you can start a recording by calling a VRR number from any endpoint registered to this Cisco VCS. For example, if the VRR number is 9912345, you can dial 9912345 directly to start a recording.

Port UsageThe port usage of your Polycom RSS 4000 system is as the following:

Pattern string (99\d+)@t.competitive.polycom.com.*

Note: This string allows you to call only VRRs that start with the number 99, for example, 9912345. You can change the pattern string according to your situation.

Pattern behavior Replace

Replace string \1

On successful match

Stop

Target rsszone

State Enabled

Usage Type Port Range

http TCP 80

https TCP 443

Trace (for technical support usage)

UDP 60001(configurable)

Telnet TCP 23

SMTP TCP 25

MS RTSP Streaming TCP 554

UDP (optional)

Random

(for source port)

Streaming (RTSP, HTTP, SSTR, Adaptive streaming,etc)

TCP 1640

UDP 6970-6971

Release Notes


32 Polycom, Inc.

Endpoint RAS UDP 1719

Q.931 Socket TCP 1720

H.245 Socket TCP 10000 – 10199

(configurable)

audio / video / data

UDP 20000 – 20999

(configurable)

SIP BFCP TCP 20000 – 20049

(configurable)

UDP 10000 – 10049

(configurable)

External media server

Wowza 1935

QuickTime Streaming Server 554

IIS-7 Media Service 80

Windows Media Server 80 (HTTP)

554 (RSTP)

Usage Type Port Range

Release Notes


Polycom, Inc. 33

Supported Media Player Plug-insYou can use one of the following media player plug-ins to view archives.

Operating System

Media Player Plug-in Name Media Player Version WMV MP4

Windows Microsoft Windows Media Player plug-in

9.00.00.3250 Need VC-1 codec

Note: VC-1 codec plug-in is normally downloaded and installed automatically when an archive is played for the first time

N/A

10.00.00.4008 Need VC1 codec

Note: VC-1 codec plug-in is normally downloaded and installed automatically when an archive is played for the first time

N/A

11.0.5721.5280 Supported N/A

12.0.7601.17514 Supported N/A

Microsoft SilverLight 4.1.10111.0 Supported Supported

5.0.61118.0 Supported Supported

5.1.20513.0 Supported Supported

Mac Quick Time Plugin 7.6.6 N/A Supported

7.7.1 N/A N/A

Microsoft Sliverlight 5.0.61118.0 Supported Supported

Release Notes


34 Polycom, Inc.

Supported External Media ServersThe following table lists supported external media servers.

Multipoint Recording and Live Streaming Resource UsageA multipoint recording utilizes the same resources as a single point recording. The Polycom RSS supports 5/10/15 (up to) point to point or multipoint recording sessions simultaneously (depending on model purchased).

For a multipoint recording with live streaming, the resources used by the system vary according to the video resolution, call rate, and the video layout of the recording. Different models of the Polycom® RSS™ 4000 have different resource capacity. The following table shows the relationship between the streaming properties and maximum number of multipoint live streaming the different model systems support:

Server Name Version Default PortLive Steaming and VoD

Supported Media Type

IIS-7 Media Server

IIS-7 Media Service

80 Yes, supported Windows and Mac OS

MP4

Wowza Media Server

3.0.5, 3.5.2 1935 Yes, supported Windows, Mac OS, IOS, and Android OS

MP4

QuickTime Streaming server

6.1.0 554 Yes, supported Mac OS and Android OS

MP4

Windows Media Server

Window Media Server 2008 and Media Services 9 (on Windows 2003)

80/554 Yes, supported Windows OS

WMV

Release Notes


Polycom, Inc. 35

Supported Web BrowsersThe following table lists the requirements on your computer to access the Admin UI.

The following table lists the requirements on your computer to access the Viewer Portal.

Multipoint Live Streaming PropertiesMultipoint MaximumCapacity

Recording Resolution (People)

Recording Resolution (Content)

Stream

Rates

Video Layout

(People+Content)

Small

5

Medium

10

Large

15

CIF / 4CIF /

720 p 30 fps

XGA 7.5 fps 1 Single Window 2 3 4

2 Single Window 1 1 2

1080 p30 fps/1080 p60 fps/720 p60 fps

XGA 7.5 fps 1 Single Window 1 2 2

2 Single Window 1 1 1

Operating System Browser Name Version

PC (Windows XP, Windows 7) Internet Explorer 7, 8, 9

Operating SystemBrowser Name Version

MP4 (Live stream &VoD)

WMV (Live stream & VoD

PC (Windows XP, Windows 7) Internet Explorer

7,8,9 Yes Yes

Firefox 22, 23 Yes Yes

Chrome 28, 29 Yes Yes

MAC OS-X

(Intel-based Leopard, Snow, and Lion)

Safari 5.0.5, 6.0.5 Yes Yes

Firefox 22, 23 Yes No

Release Notes


36 Polycom, Inc.

Polycom Notices

Copyright Information© 2013 Polycom, Inc. All rights reserved.

Polycom, Inc.6001 America Center DriveSan Jose, CA 95002USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.

Trademark InformationPOLYCOM and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Polycom.

iOS

(iPad 2, New iPad, iPhone 4, iPhone 4S, iPhone 5)

Safari 5.1.1, 6.1.3 Yes No

Android Tablet

(Samsung GT-P7310)

Android browser

4.0.4 Yes No

Android Phone

(Samsung GT-I9100)

Android browser

4.1.2 Yes No

Operating SystemBrowser Name Version

MP4 (Live stream &VoD)

WMV (Live stream & VoD

Release Notes


Polycom, Inc. 37

All other trademarks are the property of their respective owners.

Patent InformationThis software is provided 'as is' with no explicit or implied warranties in respect of its properties, including, but not limited to, correctness and fitness for purpose.

Documents

Release Notes for Polycom RSS 4000 System, Version 8.5.1