Region 8 Local Human Service Public Transit Coordination ... · Region 8 Local Human Service – Public Transit Coordination Plan 2016-2017 SW Local Coordination Plan Steering Committee

Region 8

Local Human Service –

Public Transit Coordination

Plan 2016-2017

SW Local Coordination Plan Steering Committee Mtg #1

Friday January 6, 2017 @ 9:00 am to 11:00 am

United Community Action Partnership – Marshall Office Join from PC, Mac, Linux, iOS or Android: https://zoom.us/j/304108879

Or Telephone: 646.558.8656 (US Toll)

or 408. 638. 0968 (US Toll)

The Meeting ID: 304 108 879

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https://zoom.us/j/304108879

Meeting Purpose

• Introductions (10 minutes)

• Background (10 minutes)

• Steering committee tasks (5 minutes)

• Timeline and Plan Elements (15 minutes)

• Direction on how to obtain data (data needed /

survey distribution / focus groups) (30 minutes)

• ID Workshop attendees (15 minutes)

• Missing Steering Committee rep? (5 minutes)

• Review previous work using 2011 Plan (30 minutes)

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Background

• Federal Law

• Plan developed with participation from

specific sectors.

• Plan must include:

▫ Assessment of services

▫ Assessment of trans needs

▫ Strategies to address gaps

▫ Priorities for implementation

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Elderly Low Income Disabled

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Target Populations

Steering Committee Tasks

• Participate in Steering Committee mtgs

• Help identify participants of the public

participation activities (focus groups,

surveys, workshop)

• Confirm and prioritize solutions identified

at the workshop

• Review the final draft plan document

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What are Planning Requirements? • Projects applying for Federal funding must be

“derived from a locally developed,

coordinated public transit-human services

transportation plan”

• Designated recipients will have to certify that

the plan was “developed through a process

that includes representatives of public,

private and nonprofit transportation and

human services providers and participation by

the public”

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What is Transit Coordination Planning?

A locally developed, coordinated human services – public transportation coordination plan identifies the transportation needs of individuals with disabilities, older adults, and people with low incomes, provides strategies for meeting those local needs, and prioritizes transportation services for funding and implementation.

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Timeline for the 2017 Region 8 Local

Human Services – Public Transit

Coordination Plan • Dec 2016 – Identify Steering Committee (SRDC)

• Jan 6, 2017 - 1st Steering Committee mtg (today)

• Jan-March - Public Input, focus groups, surveys

• Early April 2nd Steering Committee (wkshp am)

• “ 3rd Steering Committee (pm)

• Mid April – MnDOT Review

• Early May – 4th Steering Committee

• Early May – MCOTA review period begins

• May 11 - SRDC draft Plan Presentation, 3 week public

comment begins

• June 8, 2017 – SRDC adoption

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Who are the Stakeholders?

• Area transportation planning agencies

• Public transportation providers

• Private transportation providers

• Non profit transportation providers

• Past or current organizations funded under

the Section 5310 program

• Passengers and advocates

• Human service partners, inc. AAA

• Persons interested in Transportation for Target

Populations

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4 REQUIRED elements of a

Coordinated Plan

▫ Assessment of available services

that identifies current

transportation providers

▫ Assessment of current

transportation needs for persons

with disabilities, older adults and

people with low incomes

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4 REQUIRED elements of a

Coordinated Plan

▫ Strategies, activities, and/or projects

to address the identified gaps

between current services and needs,

as well as opportunities to improve

efficiencies in service delivery

▫ Priorities for implementation based

on resources

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Plan Elements – Needs Assessment

▫Mapping: transit dependent

population, key destinations, and

transit routes

▫ Transportation provider inventory

▫ Effort –vs-Impact analysis

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Plan Elements - outreach

•Review 2011 strategies / Projects

•Public workshop ▫ Needs assessment presentation

▫ Strategy and project identification

Prioritize strategies and projects

• SRDC adoption process

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Todays work and input needed

• Help identify participants of the public

participation activities

▫ focus groups – Who, where, and who can help?

▫ Surveys – from the Human Service sector – who

to contact for distribution (have bother paper and

survey link)

▫ Surveys – for providers (both vehicle/funding)

▫ Workshop invites

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Changes Since the 2006 and 2011

Region 8 Coordinated Transit Plan

•Must be updated every five years

• Identifies strategies and projects

• 2006 emphasized strategies; 2011

emphasized projects; 2017 back

to strategies

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2011/12 Plan Strategies review

• Priority Strategy 1. Coordinate and

Consolidate Transportation Services and

Resource Strategies.

• Priority Strategy 2. Mobility Strategies

• Priority Strategy 3. Communication, Training,

and Organizational Support Strategies

• Status: in-progress, on going, not started;

• Analysis of each; and

• id success / barriers

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Status of the strategies / projects?

• Priority Strategy 1: Coordinate/consolidate

• Strategy 1: Share Resources.

Technology and Database: Alert System for

Communication. Obtain affordable technology /

software that would schedule individuals and

organization client rides and also communicate

with other providers in the system of shared

software / network of sharing.

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• Strategy 2: Consolidate Business Functions

Insurance policy modification to enable rideshare

implementation. Work with insurance agency to

set up insurance policies so that it is easier to

ride share - using a website.

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• Strategy 3: Implement tools that support data

management.

Across the Board Contract Rates. Contract rates

vary from county to county and program to

program, including mileage rates as well as

administrative rates.

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• Strategy 4: Coordinate Agency schedules

Agency Schedules Coordination. Coordinate

trips through a scheduler / coordinator to better

coordinate trips resulting in less client wait times.

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• Priority Strategy 2: Mobility

• Strategy 1: Improve Service Convenience.

A. Increase service flexibility and improve service

convenience. Provide clients an opportunity to be

more flexible in transportation to and from

appointments; and expand service area and

times of day transportation available with a focus

on the elderly and people outside of

municipalities

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• Strategy 1: Improve Service Convenience.

• B. Expand Service Area and times of day to

provide more flexibility and reduce rider wait

time

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Status of the strategies / projects? • Strategy 1: Improve Service Convenience.

• C. To work and home transportation, including

daycare and after hours medical. Improve /

expand service hours, understanding that a

level of demand is required for public transit to

provide the service.

Status: on-going?

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• Strategy 2: Establish / enhance assisted

transportation programs

• Mobility Assistance: train volunteers to help

riders who are unable to use transit services

without personal assistance

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Strategy 3: Maintain/expand existing vehicle fleet

• Maintain / expand lift accessible vehicle fleet.

Maintain access to Section 5310 vehicle funding

for lift accessible vehicles for DT & H facilities

and public transit systems; and funding from

other sources such as JARC and New Freedom

to supplement or increase lift accessible fleet to

address service expansion or replacement needs

to address job access and increased service for

persons requiring a lift accessible vehicle.

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• Priority Strategy 3: Communication,

training, organization support

• Strategy 1. Centralize Communication

• A. Technology and database: alert system for

communication. Obtain affordable technology /

software that would schedule individuals and

organize client rides and also communicate

with other providers in the system of shared

software / network of sharing.

•

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• B. Technology and database: rideshare

communication program. Create technology

link, available to transit providers in the region,

which allows information regarding accessibility

and service coverage.

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• C. Technology and database: that incorporates

a web-based database. Establish a database

where all Department of Human Services

funded trips are entered. This database would

increase trip coordination, do agency

scheduling (similar to airline reservation), and

would allow County Family Service staff who

are requesting or authorizing trips to see similar

trips

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• D. Rideshare communication program.

Create a technology link available to transit

providers in Region 8 and beyond. This will

allow the sharing of information regarding

accessibility and service coverage

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• Strategy 2: Offer customer Travel Training

• Campaign to educate: travel training.

Encourage targeted populations to use transit

services by teaching them how to ride the bus

and make connection and use to other systems

such as Land to Air to the Metro area and

connecting and use of the Sioux Falls Transit

system.

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• Strategy3: Convene Regional Coordination Body

• A. Regional Ride Coordination Council.

Convene transportation providers and human

service agencies to discuss on-going

coordination needs within the region, with

subcommittees as needed (Regional

Transportation Collaborative).

• Status - in progress

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Status of the strategies / projects? • Analysis. Identified in the 2012 Addendum. In 201_ grant to WCA

• Joint Purchasing - ????

• Outsource business functions - ???

• Contracts between Agencies since 2011 - WCA with Cottonwood,

Lincoln, Pipestone, Rock and Murray Counties ; 4 county route

• Contract with Common Carrier ???

• Coordinate Dispatch ???

• Establish / expand taxi subsidy programs ???

• Establish / Enhance Volunteer Driver Programs

• Provide technical training for coordination staff

• Hire Mobility Manager WCA hired Mobility Manager in 2016

utilizing ____ funding .

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• Strat 3: Convene Regional Coordination Body

• B. Regional Transportation Coordination.

Reduce barriers to provide transportation.

Increase transportation access though

available resources and funding opportunities.

This would be a subcommittee of the Regional

Ride Coordination Council, tasked with

implementation.

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Status of the strategies / projects? • Strat 4. Educate Public of Transportation Options

• A. Campaign to educate: terminology. Education

with different types of transportation options (i.e.

door to door, curb to curb, etc). This could be

part of outreach as well.

• B. Campaign to educate: general. Clear up

misconceptions, be transparent to consumers

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• Strategy 5. Educate Regional Professionals of

Transportation Options

• A. Campaign to educate: transportation

brochure. Defining terminology – HIPAA cost –

individuals, wait times, website information

address, and phone #’s for information.

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Status of the strategies / projects? • Strategy 5. Ed Reg Professionals B. Campaign

to educate: establish standardization for

implementing common procedures for providing

Access Transportation. Training and supportive

materials to Family Services so coordination can

occur when transporting an MA client and others

with varying payment sources. Interpretations

vary by local FSA staff on DHS rules and

regulations. A common understanding and

implementation of rules and regulations will

assist in consistent implementation.

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• Strategy 5. Ed Reg Professionals

• C. Campaign to Educate: DHS/MnDOT/ Motor

Carrier/insurance training. clarification on

terminology, rules, regulations, law

requirements needs to be sent to every single

transit provider so it is common knowledge

about what is allowable and what is not.

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• Strategy 6. Provide Training for Public Transit

drivers and volunteers

• Campaign to educate: develop and implement

a base training program for all public transit

system drivers and a program for drivers in

transit programs (bus and volunteer drivers)

that includes sensitivity training, HIPAA,

quarterly trainings in multiple regions to stay

current on policies and procedures.

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Homework

• Send Judy any additional information on the 2011-2012 strategies and their implementation.

• Identify and help recruit Workshop attendees

▫ Please email their contact info to Judy

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Homework

• Think about transportation obstacles to be identified at the workshop

▫ These obstacles might be duplication of paper work, funding, time involved in obtaining authorization for rides, lack of vehicles, lack of available service, rules prohibiting service, etc…

Email Judy or bring them to the workshop

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Contact Information:

For more information contact:

Annette (Netty) Fiedler Judy Elling Przybilla

Physical Development Director Development Planner

507-836-1631 507-836-1642

[email protected] [email protected]

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mailto:[email protected]

mailto:[email protected]

Documents

Region 8 Local Human Service Public Transit Coordination ... · Region 8 Local Human Service – Public Transit Coordination Plan 2016-2017 SW Local Coordination Plan Steering Committee