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REGINALD BONDQUALITY | CUSTOMER SERVICE | CULINARY ART
919.221.0683 [email protected], NC 27603 [email protected]
15+ YEARS OF EFFECTIVE CUSTOMER RELATIONS DEFINED THROUGH ARTICULATING AND INSTITUTING SERVICE TO ENSURE POSITIVE
CUSTOMER INTERACTIONS IN A TIMELY MANNER
SIGNIFICANT ACCOMPLISHMENTS OSHA & FOOD SAFE MANAGEMENT DEVELOPED PRACTICAL SANITATION AND SAFETY MODELS FOR
STAFF TO ENSURE CUSTOMER WELL-BEING AND TO REMAIN ABOVE STANDARDS FOR SERVE SAFE
PARTICIPATED IN MENU DESIGN AND NEEDED UPDATES TO ADD A VARIETY OF MEALS
CREATED A CONSISTENT RESPONSE FOR CUSTOMER INTERACTION AS IT RELATED TO DELIVERY
EMPLOYMENT HISTORY:
CAREGIVER (FOR AILING PARENT) MT. OLIVE, NC 09/2010 –
06/2012 SCHEDULED DOCTOR APPOINTMENTS FOR PATIENT CARE ACTED AS A LIASON BETWEEN PATIENT AND FACILITIES TO
ADVOCATE ON THE PATIENT’S BEHALF AND ASSIST THE DOCTORS WITH UPDATES
PREPARED DAILY MEALS FOR THE PATIENT TO PROMOTE HEALTHY CHOICES
CLEANED LIVING QUARTERS FOR SAFETFY
ASST. HARDWARE MANAGER KESSLER SUPPLY, PHILA, PA
06/1990 –09/2010 COMMUNICATED DAILY WITH VENDORS ENSURING PRODUCT
ACCURACY FOR PRODUCT DELIVERY MONITORED STAFF’S CUSTOMER INTERACTION TO PROMOTE
CUSTOMERS SATISFACTION BY ENSURING SUPPLIERS HAD ENOUGH STOCK
ASSISTED MANAGERS WHEN OTHER DEPARTMENTS NEEDED ADDITIONAL HELP TO ANSWER CUSTOMER CONCERNS AND PROVIDE DIRECTION TO OTHER STAFF MEMBERS
PROMOTED AND CONCEPTUALIZED SEASONAL SALES WHILE OVERSEEING THE ARRIVAL OF SHIPMENTS
REGINALD BOND 919.221.0683
KITCHEN MANAGER CHARLEYS OPEN PIT, PHILA, PA03/1982 –
11/2000 FORCASTED EXPENSES FOR THE BACK END OF THE BUSINESS FOR
FISCAL GUIDELINES MANTAINED SAFE FOOD HANDLING POLICIES FOR CUSTOMER
SAFETY ARBITRATED WEEKLY STAFF MEETING TO AIR GRIEVENCIES AND
RESOLVE THEM IN A PROFESSIONAL MANNER TRAINED MULTIPLE NEW STAFF MEMEBERS TEACHING THEM THE
INTEGRITY OF THE ORGANIZATION AS WELL AS THE ORGANIZATIONAL EXPECTATIONS AND STANDARDS
PROMOTED STAFF AND CUSTOMERS IDEAS AS TO PROMOTE BETTER SERVICE
MONITORED COOKING EQUIPTEMENT TO ENSURE PROPER FUNCTIONALITY
EDUCATION: HIGH SCHOOL GRADUATE
ADDITIONAL TRAINING/ACHIEVEMENTS/AWARDS OSHA SERVSAFE MANAGEMENT JOBS FOR LIFE CULINARY ARTS
