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Received this email from my friend Ranjit. Awesome stuff. Impressed by ChairmanCBDTs message (See link below). If the average of Indian bureaucrats performance goesup even 5-10% watch out world.

Reforming the Power Behind the Throne A call to Action

FROM: Ranjit Jatar

TO:janapal@googlegroups.comMessage flagged

Sunday, December 11, 2011 6:23 PM

Years from now, what sort of a country would you like your children and grandchildren to live in?Would you like them to live in a country like Somalia and Congo or would you like them to live in a rich, vibrantand fair society like Switzerland or Japan? Thats one question we need to ask ourselves. The second question--- Is our current system of governance taking us in the Congo or the Switzerland direction?A bureaucrat spends 30-35 years in office while a politician can be thrown out in five. A bureaucrat is

constitutionally protected against dismissal and is a permanent part of the executive, one of the three pillars inthe constitution and in a corporate structure can be compared to the management while the politicians are likethe board and citizens like shareholders. The legislators and the judiciary lay down rules and enforce them. Thepoint I want to make is that the lions share of the credit of the progress that India has made and the blame for itswoes goes to bureaucrats more than to any other class of people.The purpose of this note is not to blame bureaucrats. It is to inspire them. It is also a wake call to citizens to useTeam Anna type methods without fast unto death to reform the bureaucracy by creating pressure to perform.India needs TRO Timebound Real Outcomes soon as otherwise the aspirations of its youth will not be met andthe demographic dividend will become a demographic disaster. We do not have time to let inspiration trickledown. It has to become a torrent where all our bureaucrats are motivated to work hard and smart (on the rightthings). This is not as difficult as it sounds. A lot of the pieces needed are already in place. There is a departmenton performance management under the cabinet secretariatwww.performance.gov.inwhich has a mandatory

RFD process (Results Framework Document) which now also includes a corruption prevention plan. The sixthpay commission has a section on performance related incentives http://bit.ly/ttGYKR (Chapter 2.5). Bureaucratsare quite worried about getting a bad ACR (annual Confidential Report) and are also worried about gettingtransferred to punishment postings. Currently almost very bureaucrat gets rated outstanding and punishmentpostings are often given to honest and good bureaucrats. The point I want to make is that a citizen agitation tomake the tools that are already available work well is not all that hard and can succeed in three to six months. Inshort the citizen agitation to create pressure for performance can deliver a TRO (Timebound real outcome).Citizen pressure is required because there are many bureaucrats who are not evil but are very happy with thestatus quo and resist change. They will keep resisting change and obfuscating unless there is unrelentingpressure from citizens. The greatest debt that the nation owes Team Anna is that it has awakened citizens. Theconfrontational parts of the Team Anna process are best avoided but must be used if the resistance andobfuscation continue.India has many things to be proud about where the bureaucracy has really delivered like the space program,missiles, telecom, IT and so on but these are isolated.We want the secretary tourism to be a leader that makes India a top 10 inbound tourism destination; we want ouragriculture ministry to raise agricultural productivity in a quantum fashion and so on. India has a huge pool oftalented minds and there are many corporates that can help as well. We have to inspire our bureaucrats to setambitious goals and then take help to deliver them. We need to open the eyes of bureaucrats that nobody needsto lose. India will win, they will win, their suppliers will win and the common man will win.

I was very pleased to see a message from Sh. Mukesh Chand Joshi, Chairman CBDT inspiring his department toseek quantum improvement and useRFDhttp://irsofficersonline.gov.in/Documents/Colloquium/111232011113046.PDF.Lets take how the taxpayer, nation and employees of income tax can win. CBDT collects approx 530000 croresa year. If they beat the target by 10% they will collect 53000 crores more. If say 15% of this or 7950 crores is

given to employees under PRIS. Then on the average a CBDT employee (approx 60000 employees) will get aperformance related incentive of 1.32 lacs. If 2% is reserved for strategic partners and if there are 2 strategicpartners then each partner will get 530 crores. Infosys has only 11 customers worldwide who give it more than

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500 crores in revenue. CBDT would be a top 2% customer for Infosys. Infosys would all out to win this contractand deliver.If you are a bureaucrat please start thinking about TRO and if you are not start thinking about how to compelbureaucrats to deliver timebound real outcomes.