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on collective efficacy, 87, 88on self-efficacy, 60, 77, 78, 79,

80, 81, 84, 85, 86, 87, 88, 89, 90, 91social cognitive model of

motivation of, 78Boyatzis, R., 62, 65, 71, 72, 74, 81,

102 business, 68, 99, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118, 120, 121, 122, 123, 124, 125, 126, 129, 130, 132, 137, 141, 143, 145, 147, 148, 149, 151, 155, 156, 160, 164, 165, 166

capital, 3, 4, 5, 6, 7, 8, 9, 11, 12, 14, 17, 18, 26, 27, 28, 33, 34, 37, 40, 41, 43, 46, 47, 48, 49, 51, 62, 76, 107, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118, 119, 120, 121, 122, 123, 124, 125, 126, 127, 129, 130, 131, 132, 133, 134, 137, 139, 141, 152, 155, 157, 159, 162, 163, 164

financial, 109, 110, 114, 115, 116, 117, 118

human, 11, 12, 14, 26, 27, 33, 48, 49, 62, 76, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118, 119, 120, 121, 122, 123, 124, 125, 126, 127, 130, 131, 132, 133, 134, 137, 139, 152, 155, 157, 159, 162, 163, 164

psychological, 34, 40, 41, 43, 45, 46, 47, 48,

social, 37capitalism, 4, 5, 7, 9, 28, 29, 30, 31career, 34, 35, 80, 90, 99, 106, 143,

144, 146, 152, 163,boundaryless, 34development, 35, 163path, 35, 90systems, 35

Champy, J., 15change, 6, 15, 17, 18, 19, 23, 33, 34,

35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 54, 64, 66, 67, 69, 70, 71, 72, 73, 74, 77, 81, 83, 87, 91, 121, 123, 128, 143, 157, 158, 159, 163, 164

management of change, 47positive organizational change, 39,

40, 41, 44, 46, 47, 48resistance to change,39, 41, 48self, directed change, 71, 72, 74

competence, 7, 15, 66, 68, 69, 88, 92, 97, 166, 167

competition, 62, 128competitive advantage, 27, 33, 48,

125, 130, 156, 164global competition, 62, 162

contract, 5, 6, 134psychological contract, 35

coping, 37, 39, 45, 91creativity, 10, 27, 31, 32, 35, 53, 82,

124, 127, 128, 130, 131, 163crisis, 7, 14, 15, 16, 21, 27, 29, 38, 49,

138, 162Csikszentmihalyi, M., 40

Index

196 Index

culture, 56, 57, 58, 59, 67, 68, 118, 119, 120, 134, 143, 145, 159, 165

organizational culture, 67

development, 4, 6, 7, 10, 11, 13, 26, 30, 31, 32, 34, 35, 37, 39, 43, 45, 46, 54, 55, 56, 58, 61, 64, 66, 69, 70, 71, 72, 73, 74, 75, 76, 80, 85, 88, 90, 91, 96, 100, 101, 102, 105, 111, 113, 120, 126, 128, 131, 132, 139, 142, 143, 144, 147, 149, 152, 155, 156, 158, 159, 163, 164

career development, 35, 163downsizing, 14, 41, 45personal development, 43, 54, 132

efficiency, 21, 22, 23, 26, 38, 41, 76, 109, 120

emotional intelligence, 62, 63, 64, 65, 67, 68, 69, 70, 71, 73, 74

emotions, 27, 40, 41, 42, 43, 47, 48, 49, 63, 69, 91, 130

positive emotions, 40, 41, 42, 47, 48employability, 33, 34, 35, 36, 37, 81,

82, 83, 158, 161, 162employees, 14, 27, 33, 35, 36, 37,

38, 39, 40, 41, 42, 43, 44, 45, 47, 48, 53, 54, 57, 58, 60, 61, 65, 66, 67, 76, 80, 82, 84, 85, 93, 101, 105, 106, 111, 112, 113, 114, 118, 126, 128, 129, 137, 138, 139, 140, 141, 142, 143, 144, 145, 147, 148, 149, 157, 162, 163

employment, 5, 6, 28, 29, 30, 35, 93, 94, 95, 139, 141, 155,

empowerment, 9, 16, 58, 60, 61engagement, 38, 40, 41, 42, 47, 77,

119, 145, 146enterprise, 7, 17, 21, 33, 82, 109, 111,

116, 120, 126, 127, 128, 132, 143, 156

entrepreneurship, 53, 55entrepreneurial conduct, 54, 55,

56, 57, 58excellence, 14, 55

fatigue, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 79, 126, 134

flexibility, 8, 13, 14, 27, 33, 76, 82, 102, 134,

job flexibility, 14Fordism, 3, 6, 10

Fordism and Post-Fordism, 3

Gilbreth, F., 25, 26goal setting, 78, 84, 85, 89Goleman, D., 62, 63, 65, 68, 70, 74,Gramsci, A., 31

Hammer, M., 15, 124happiness, 27, 125, 126, 128Hofstede, G., 57, 58hope, 21, 26, 31, 40, 43, 44, 46, 133,

155,human resources, 14, 49, 61, 76,

109, 116, 132, 133, 154, 162, 164, 166

innovation, 27, 29, 30, 33, 54, 57, 64, 126, 128, 129, 131

intangibles, 112, 126investment, 110, 111, 112, 113,

114, 115, 116, 117, 121, 122, 131, 157

job, 14, 15, 16, 25, 27, 29, 31, 35, 36, 37, 46, 53, 62, 66, 76, 77, 78, 80, 81, 83, 92, 93, 94, 96, 97, 98, 99, 101, 102, 104, 119, 129, 139, 140, 141, 148, 152, 154, 156

job performance, 62, 77, 78, 81, 97, 99

knowledge, 72, 76, 81, 82, 83, 84, 86, 88, 90, 102, 126, 129, 130, 132, 143, 144, 145, 158, 162

Latham, G., 84, 90leadership, 40, 53, 54, 58, 62, 63, 64,

65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 82, 89, 90, 112, 138, 139, 142, 143, 144, 145, 149, 150, 153, 154, 156, 158

Index 197

learning, 14, 44, 55, 63, 70, 71, 72, 73, 82, 83, 84, 85, 87, 90, 128, 141, 142, 157, 158, 159,

lifelong learning, 158locus of control, 55, 56, 79, 80,

Locke, E., 5, 55, 84, 90Luthans, F., 33, 39, 40, 43, 44, 45, 46,

48, 168

McClelland, D., 55, 81management, 38, 39, 40, 47, 48,

49, 60, 61, 62, 63, 64, 66, 67, 73, 77, 80, 81, 84, 90, 91, 106, 110, 111, 116, 124, 125, 126, 127, 130, 131, 132, 133, 134, 137, 139, 141, 143, 144, 145, 147, 148, 149, 150, 152, 162, 163, 164, 165

human resource management, 47, 48, 49, 62, 80, 81, 162, 163, 164

managers, 33, 40, 56, 72, 105, 106, 109, 118, 120, 121, 140, 142, 144, 145

Marx, K., 3, 4, 5, 18, 30mastery, 44, 74, 75, 79, 80, 85measurement, 9, 20, 98, 111, 123, 124,

mindfulness, 46, 47, 48modeling, 44

Mosso, A., 18, 20motivation, 5, 15, 40, 42, 44, 47, 54,

55, 60, 61, 64, 73, 76, 77, 78, 82, 84, 85, 87, 88, 90, 131, 147

Nicholson, N., 90

optimism, 40, 43, 44, 45, 46, 64, 133, 155

organizational behavior, 76

people, 4, 5, 8, 9, 15, 18, 22, 30, 32, 33, 34, 35, 38, 43, 44, 45, 47, 53, 54, 55, 56, 57, 58, 59, 60, 63, 65, 66, 70, 73, 78, 79, 80, 83, 84, 85, 88, 90, 91, 93, 95, 96, 97, 98, 101, 102, 103, 104, 105, 106, 109, 110, 111, 112, 117, 118, 121, 122, 124, 125, 126, 127, 128, 129, 130, 131, 133, 134,

137, 140, 142, 145, 147, 149, 152, 153, 154, 155, 156, 158, 159, 160, 162, 163, 164, 165, 166

People Performance Plan, 125, 126, 127, 130, 134

performance, 16, 17, 33, 34, 38, 41, 43, 44, 46, 48, 60, 62, 63, 64, 65, 68, 70, 73, 76, 77, 78, 79, 81, 82, 83, 84, 85, 87, 88, 89, 90, 91, 92, 93, 94, 96, 97, 98, 99, 101, 102, 103, 104, 105, 106, 109, 110, 111, 112, 115, 116, 117, 118, 119, 120, 121, 124, 126, 127, 129, 130, 133, 134, 137, 143, 147, 148, 149, 163, 165

management, 110, 143, 148ratings, 93, 102

Poore, G., 16, 17potential, 7 , 12, 47, 49, 60, 63,

64, 76, 90, 92, 98, 101, 105, 106, 110, 119, 123, 132, 144, 158

problem solving, 41, 82, 86, 87, 89profit, 20, 110, 112, 115, 116, 119,

122, 125, 129, 148

Quinn, R. E., 34, 37, 40, 44

recruitment, 61, 82, 83, 141, 142 resilience, 14, 33, 34, 35, 37, 38, 39,

40, 43, 45, 46resource, 10, 11, 33, 34, 37, 38, 39,

40, 41, 43, 43, 44, 46, 47, 48, 49, 59, 60, 61, 62, 76, 77, 80, 81, 86, 88, 89, 91, 93, 104, 109, 116, 118, 121, 128, 132, 133, 152, 153, 154, 156, 159, 162, 163, 164, 165, 166

personal resources, 77, 89reward, 73, 74, 79, 80, 101, 105, 118,

119, 147, 163ROI (Return of Investment), 109, 110,

111, 112, 113, 114, 115, 116, 117, 118, 120, 124,

Rokeach, M., 57Rotter, J., 56

198 Index

selection, 25, 61, 76, 77, 80, 81, 82, 83, 89, 92, 93, 94, 95, 97, 99, 100, 101, 106, 129, 132, 139, 144, 164

self-efficacy, 45, 60, 77, 78, 79, 80, 81, 83, 84, 85, 86, 87, 88, 89, 90, 91, 163

Seligman, M., 38, 40, 45Schumpeter, J., 54skills, 6, 8, 10, 33, 34, 36, 44, 61, 63,

64, 68, 70, 73, 76, 77, 78, 80, 81, 82, 83, 84, 85, 86, 89, 90, 93, 102, 129, 140, 141, 143, 144, 147, 149, 155, 158, 162, 163, 165

communication skills, 82initiative and enterprise skills, 82learning skills, 88planning and organizing skills, 82problem solving skills, 82, 86self-management skills, 82teamwork skills, 82

Snyder, C., 43Spencer, L., 81, 82stakeholder, 111, 112Sutcliffe, K. M., 38, 39, 46

talent, 60, 118, 119, 124, 127, 128, 129, 137, 138, 139, 141, 142,

143, 144, 145, 147, 149, 150, 151, 153, 155, 157, 159, 161, 162, 163, 164, 165, 166

talent management, 144, 149, 162, 163, 164, 165

Taylor, F., 16, 17, 25, 26, 31Taylorism, 22, 27, 31training, 12, 46, 48, 69, 70, 80, 81,

83, 87, 92, 93, 97, 98, 101, 103, 104, 111, 113, 119, 120, 127, 129, 143, 145, 146, 147, 153, 157, 158, 162

traits, 55, 56, 76, 77, 78, 80, 82, 83personality traits, 55, 56, 76, 77,

78, 80Triandis, H., 57, 59

Vogus, T., 38

Weick, K. E., 34, 38, 44, 46well-being, 27, 37, 41, 44, 46, 54, 77,

80, 125, 126, 129work experience, 3, 34, 37, 76, 92workers, 8, 10, 11, 12, 14, 15, 16, 17,

18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 29, 30, 31, 35, 49, 70, 125, 127, 128, 129, 130, 131, 134, 157,

happy workers, 49