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Redefine IT Management Prashant Maiti

Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

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Page 1: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

1© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Redefine IT Management Prashant Maiti

Page 2: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

2© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

The EMC Exabyte Journey

Page 3: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

5© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

The Software-Defined Data Center

Network

Storage

Server

Man

agem

ent

SOFTWARE-DEFINEDDATA CENTERSERVICES

VIRTUALDATA

CENTER

VIRTUALDATA

CENTER

VIRTUALDATA

CENTER

VIRTUALDATA

CENTER

VIRTUALDATA

CENTER

ABSTRACT. POOL. AUTOMATE.

MESSAGING ERP/CRM DATABASE MISSIONCRITICAL BIG DATA HPC

Page 4: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

6© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Transform Your Storage Departmentwith ViPR SRM

Application chargeback

Utilization optimization

Storage configuration management

SLA achievement

reporting

Data-protection compliance

Storage and application

capacity trends

Performance trending and

reporting

Application to infrastructure

mapping

Page 5: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

7© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Commodity Hardware

New & Basic Workloads

ECS AppliancesProtect Current Investments

Performance & Mission-Critical Workloads

EMC ViPR: SOFTWARE DEFINED STORAGEExpand to Deliver 3rd Platform

Provisioning Self-Service ReportingAutomationVIPRController

ViPRServices

EMC Non-EMCArray

Support via OpenStack

Page 6: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

8© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

EMC ViPR SRMVisualize. Analyze. Optimize.

Compliance • SLA reporting• Configuration management• Data protection compliance

Capacity• Usage & trends• Chargeback• Reporting

Performance• Application to infrastructure mapping• Performance trending & reporting• Performance troubleshooting

Phys

ical

Virtu

al &

Sof

twar

e-de

fined

Page 7: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

9© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Supported EnvironmentsEMC AND THIRD-PARTY STORAGEATMOSCENTERADATA DOMAINDATA PROTECTION ADVISORHITACHI DATA SYSTEMSHP STORAGEWORKS P9000, EVA, 3PARIBM DS, XIV, SVCISILONNETAPP FILE & BLOCKRECOVERPOINTVIPRVI VIRTUALWISDOMVMAXVNX BLOCK & FILEVNXE3200VPLEXXTREMIO

SWITCHESCISCO

BROCADE

(*) Additional licenses required

CONVERGED INFRASTRUCTURE*VBLOCKVSPEX

APPLICATIONSORACLE

MICROSOFT SQL SERVER*MYSQL

DATAPATHCISCO UCS

HP UXHYPER-VIBM AIX

IBM AIX VIOLINUX SUSE AND RHELMICROSOFT WINDOWS

SUN SOLARISVMWARE

Page 8: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

10© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Application to Infrastructure Mapping

• Understand host-to-storage relationships

• Visualize end-to-end topology and relationship dependencies

• Analyze performance and availability trends

Page 9: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

11© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

ArrayVPLEX

Performance Trending & ReportingAnalyze Performance from Host, Hypervisor, Switch, VPLEX & Array Perspective

HypervisorSwitchHost/VM

Page 10: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

12© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Storage & Application Capacity Trends

Virtu

al &

Sof

twar

e-de

fined

Tr

aditi

onal

VIP

R S

RM

• Reports capacity use across heterogeneous environments

• Analyzes capacity by service level or FAST policy

• Identifies the true cost of storage for any application

Page 11: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

13© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Storage Configuration Management

• Define policies and best practices

• Validate compliance to EMC Support Matrix

• Ensure proper configuration to meet service levels

• Track configuration changes

Define best practices and policies

Ensure compliance to EMC Support Matrix

Page 12: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

14© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

SLA Achievement Reporting

Customer view of storage utilization

Storage team view of storage utilization

• Customized reporting for key stakeholders

• Unified alerting for hosts, switches, arrays

• Identify situations to watch

Page 13: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

15© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Array #2Array #1

Application ChargebackIdentify True Cost of Application Storage

Mapped/masked to backup server

Copy for testing new version of applicationMapped to dev server

DR copy; may or may not be mapped to a DR server

BackupServer

Dev/TestServer

ApplicationCluster

Primary volume

Local copy

Remote copy

Local copy

I can’t charge this to the backup administrator!

Who do I charge for this copy?

Page 14: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

16© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Data Protection Compliance

• Ensure compliance to replication policies for application data

• Identify recovery exposures and obsolete recovery points

• Analyze replication performance

Identify recovery exposures

Page 15: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

17© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Utilization Optimization

• Move applications to lower-cost storage without violating SLAs

• Identify underutilized capacity

• Reclaim orphaned storage

Pools with available capacity

Reclaim orphaned LUNs

LUNs with low/no I/O

Page 16: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

18© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Common Presentation LayerConfigurable Views Across the Data Center

Storage Team• Capacity utilization• Performance troubleshooting• Configuration compliance

CIO• Executive

Dashboard• SLAs and costs

Operations Team• Root-cause analysis• Impact analysis• Model and topology

Phys

ical

Virtu

al &

Sof

twar

e-de

fined

Page 17: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

19© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Server

Network

Storage

Services

Physical and Virtual

VISUALIZE• Understand complex, fast-changing

relationships among IT infrastructure elements, and applications and services

ANALYZE• Rapidly access availability, performance,

and configuration insights needed to proactively identify and resolve issues

OPTIMIZE• Maximize resources and control costs

with end-to-end performance and configuration management and reporting

SERVICE ASSURANCE SUITE

Page 18: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

20© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

VISUALIZE YOUR DATA CENTEREnd-to-End Visibility Provides Insight For Web Scale Operations

VirtualSwitch

VirtualDatastore

Hypervisor

HBA(s)

NIC(s)

SAN Network

FC Switch

Physical Switch(Redundant)

IP Network

NAS – iSCSI

FC - SAN

Monitors VMs, processes & applications - virtualization infrastructure status

Monitors path status through EMC

PowerPath/VE

Physical & Virtual Networks

Deep Storage Insights & Reporting through SRM Suite

Availability, performance and utilization of HBAs & Storage

Page 19: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

21© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

UNDERSTANDING & MAPPING PHYSICAL TO VIRTUAL INFRASTRUCTUREFrom VM to ESX to Physical Switch Full, accurate

visibility becomes crucial as the number of VMs grow!

Data Store

Hypervisor

ESX Cluster

Virtual Machines

Virtual Switch

Physical Switch

Virtual NICs

LUN

HBASCSI Path

Network Interface

Page 20: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

22© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

PERFORMANCE AND SLA MONITORING• Historical, real-time views, trending and forecasting

• Correlation between performance metrics & events

• Performance analytics, with adaptive alerting

Page 21: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

23© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

3. Threshold Exceeded for SLA

IMMEDIATELY IDENTIFY SERVICE IMPACTCombining Service Impact, RCA and Performance Management

2. Application Performance Impact

Notify

Storage

SAN Switches

ESX Server

VMsApplications

FC Cable

4. Root Cause Also Identified

Page 22: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

24© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Solution• VNX• Data Domain• EMC Services• FLASH 1st

Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP

Results• Contain costs while meeting SLAs across diverse, heterogeneous

environments• Unified and consistent reporting for internal and external customers • Faster provisioning of new resources for storage estates

Challenge• Data growth rate of 21% annually + additional 30% from new

customers• Complex multivendor environment • Reduce OpEx while meeting SLAs

Taking Cost Out of the BusinessCSC Chooses EMC ViPR SRM and EMC ViPR

“With over 150 petabytes of storage and a growth rate of 21% per year, EMC ViPR SRM and EMC ViPR will allow us to improve storage FTE resources four to five times.”

CHRIS FLAESCHGeneral Manager, Platform Offerings

CSC

Page 23: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

25© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Solution• VNX• Data Domain• EMC Services• FLASH 1st

Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP

Results• Faster performance analysis and issue resolution ensures SLAs are met• Improved capacity planning for more efficient storage utilization• Application based utilization trend justify capacity purchases• Chargeback based on Compute, Network & Storage

Challenge• Multiple tools to analyze performance and capacity trends• Manual, time-consuming reporting across multiple data centers• No of consumption across Business Unit

Major Bank (UAE) - Centralized Analysis, Reporting & Chargeback

EMC’s Management Suite, one application to view global infrastructure. Drill-down capabilities allows to analyze performance and capacity utilization to ensure SLAs are met.

Page 24: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

26© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Page 25: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

27© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

ANALYZE OPTIMIZEVISUALIZE

VISIBILITY LEADS TO INSIGHT

INSIGHT LEADS TO OPTIMIZATION

Page 26: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection
Page 27: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

29© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Solution• VNX• Data Domain• EMC Services• FLASH 1st

Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP

Results• Automated reporting saves time/resources for better, faster decisions• Faster performance analysis and issue resolution ensures SLAs are met• Improved capacity planning for more efficient storage utilization• Trending reports help justify capacity purchases

Challenge• Data growth rate of 25% annually• Multiple tools to analyze performance and capacity trends• Manual, time-consuming reporting across global data centers

Centralized Analysis and ReportingColumbia Sportswear Chooses EMC ViPR SRM

“With EMC’s ViPR SRM, I’ll be able to go into one application to view our global infrastructure. Drill-down capabilities allow me to analyze performance and capacity utilization to ensure SLAs are met.”

ERWIN ROSALSystems Engineer,

Columbia Sportswear

Page 28: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

30© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Take the First Step to Software-Defined StorageStorage Transformation Workshop

Current State• Assess as-is architecture• People and processes

Vision• Self-service portal• Chargeback• Define end-state

Roadmap• Gap analysis• Business value• Automation reporting tools

One Day On-Site Two-Week Turnaround

Page 29: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

31© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Centralize ManagementA Simple Way to Manage Heterogeneous Storage

• ViPR Monitoring and Reporting– Capacity reporting for ViPR virtual resources– Discovers physical arrays and available capacity

to support provisioning capacity to ViPR

• ViPR SRM – Enables management of physical infrastructure

under ViPR control & helps associate relationships between physical and software-defined resources

– Tracks use of capacity on physical arrays to support purchasing processes

– Chargeback reporting– Enables SLA management for traditional and

ViPR Software-defined Storage

Page 30: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

32© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Solution• VNX• Data Domain• EMC Services• FLASH 1st

Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP

Results• Saved $44K by moving data warehouse from FC to SATA HDDs• Eliminated 1,000 man-hours per year of manual, inaccurate reporting• Automated capacity utilization and customer chargeback reporting• Reduce time to provision storage by more than 85%

Challenge• Inefficient use of storage resources• Performance resolution too time consuming• Customer reporting manual and outdated• Ineffective capacity utilization

Bridging the Gap to the Third Platformassure360 Chooses EMC to Optimize Storage Infrastructure Resources

“Capacity utilization reports are now automated in minutes. We can see hot spots and where we have capacity to spare; we’re no longer over-buying storage or allocating capacity our customers don’t need. It gives our customers a good feeling of trust knowing that we’re open and transparent.”

PHIL CURTONDirector of Private

Cloud Services

Page 31: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

33© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Results• Reduced departmental chargeback reporting from weeks to under an hour• Decreased management report development from four hours to 10 minutes• Customized dashboards now track performance, configuration, and capacity

consumption in real time across entire infrastructure

Solution• VNX

Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP

Challenge• Heavily dependent on manual processes for monitoring and

analyzing storage infrastructure • Gathering data and building spreadsheets for year-end

chargeback reporting required weeks of preparation• Inefficient reporting on storage resources bogged down storage

administrators, delaying rollout of new projects

• Ineffective capacity utilization

Local Govt Improves Resource Utilization

TODD RORIEManager of Enterprise

Virtualization and Storage, Metropolitan

Government of Nashville and Davidson County

“One of the things I really like about ViPR SRM is the customizable dashboard. It gives us a single pane of glass to track performance, configuration, and consumption in real time across our entire environment.”

Metropolitan Government of Nashville and Davidson County Chooses EMC

Page 32: Redefine IT Management - Dell EMC · PDF filewith ViPR SRM Application chargeback. Utilization optimization. Storage configuration management. SLA achievement reporting. Data-protection

34© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.

Solution• VNX• Data Domain• EMC Services• FLASH 1st

Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP

Results• Proactive issue identification and resolution ensures SLAs are met• Analyze performance trends in minutes• Automated show back reports to line of business• Storage utilization reporting will save hundreds of thousands per year

Challenge• Data growth rate of 40% annually• Performance analysis too time consuming• Ineffective capacity utilization resulted in overprovisioning

Efficiently Expanding Global OperationsFashion Industry Leader Chooses EMC ViPR SRM

“With EMC’s ViPR SRM, we can see if a particular application is going to overwhelm the storage it’s on and move it to a higher-performance tier on-demand. This helps IT be more agile and efficient in handling data growth as the business expands.”

STORAGE ADMINISTRATOR

Fashion Industry Leader