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C TER
V
VERIFICATION
O
LEADERSHIP
S
ES
O
REDDIN S 3-D MODEL
5.1 INTRODUCTION
5.2
LEADER BEHAWOUR CONCEPTUAL DISCUSSION
5 3
LEADER BEHAVIOUR EMPIRICAL DATA DISCUSSION
5.4 CONCLUSION
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5.1
INTRODUCTION
The leadership studies initiated In 1945
by
the bureau
of
business
research at Ohio State University attempted to identify the leader behaviou
r. The inter disciplinary team of researchers from psychology, sociology, and
economics developed and used
n
Leader Behaviour Description
Questionnaire to analyse the behaviour of leaders in numerous types of groups
and situations. The answers to the questionnaire were then subjected to factor
analysis. The two dimensions of the leader behaviour that has emerged in the
analysis were labelled as consideration and initiating structure .
Consideration refers to the orientation and need for the leaders' of have
friendly, trusting, respectful and warm relationships with the other members
of the team. Initiating structure, the other dimension of behaviour, refers to
leaders', endeavour to establish well defined patterns of orgalrisation, channels
of communication, standardsed methods and ways of getting jobs done.
Blake and Mouton (1964)' have popularised these concepts in their
managerial grid and used it to typify the various behaviours of Leaders in the
organisational plane. Blake and Mouton instead of usiilg the words
considerations and initiating structure they used the different words known
as concern for people and concern for production . 'Concern for' means the
managers pre-disposition about something or attitudinal model that measured
the values of feelings of a leader.
Blake,
R R
and Mouton, J.S. 1964. The Managerial Grid,
o s st o
Texas Gulf
publisher.
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Manager~alr id developed by R.R.Blake and
J.S.
MoutonLand
3-D
Theory of Managerial Effectiveness developed by W.J.Redd1n.l have the
common ground. They both use a two
dimensional
grid concern fer
productiec
and concern for people in the case of Blake Grid; and Task orientation and
Relationships orientation in the case of the
3-D
theory. The typolosy posits
two underlying behaviour dimensions named task orientation and relationships
orientation. The two dimensions relating to task and
relationships
are well
accepted and could be a reasonable structural element on which to the base on
integrative typology.
A
major difference between the two systems is that the 3-D theory
suggests that defining on individuals ignores the fact that he may be either
effective or ineffective and thus, a t h r d dimension Effectiveness is added
to the grid. Further, the 3-D theory draws upon the development of
appropriate style flexibility. Most readers are probably less familiar with 3-D
theory tha n with the Blake Grid.
In the first instance, Indian management is generally believed to be
autocratic with subordinates closely supervised by their superiors, and only a
limited degree of participation is allowed to the subordinates. In a study of
leadership styles along with delegation of authority of 123 executives at
various levels of management from two privates and two public sector
2 The Managerial Grid, R.R. Blake and J.S. Mounton, 1964 Gulf Publishing Co.
Managerial Effectiveness W.J.Reddin,
MC
Graw-Hill.
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companies, Elhance and Agarwal1 conclude that 7 percent c~xecut~ven
prlvate sector and 7 percent of thein In public sector units have democratic
1eader.shlp style.
The study of 280 managers from 2 public sector units and 4 private
sector units
by
Singh and Das2 show that bureaucratic style is the most
predominant followed by the benevolent autocrat, developer and democratic in
that order. It is observed that the research study of P.Singh is based on the
3D-Theory of Prof.Reddin3.Reddin (1967), a pioneer of effectiveness dimension
which was further developed as Tri-Dimensional leader Effectiveness model,
believes that variety of leadership styles may be effective or ineffective
depending on the situations. Reddin was the first to add an effectiveness
dimension to the ta sk concern and relationship concern dimensions of earlier
attitudinal models such as the managerial grid. Reddin felt that a useful
theoretical model must allow a variety of styles to be effective or ineffective
depending on the situation.
The orientations identified by the ohio state university studies and Black
and Mouton need not
be
same the orientations for leaders working in the
bureaucratic environment which is vastly different from that of an
environment prevailing is non-government organisations.
l D.N.Elhance and R.D.Agarwa1: Delegation of Authority. 1975.
P.Singh and G.S.Das: Management styles of Indian Managers A profile
ASCI
Journal of Management Sep.1977.
3. Reddin, W.J: Managerial Effectiveness. New York: MC Grow Hill Book
Company, 1970.
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All managerial situations can be easily broken down ~ n t o elements.
Some concern people, some concern the process to achieve productivity, and
some concern the interaction between peopie and product.ivity. (-;erta _n_ly, ot
all of them are important in all situations. Some are clearly more important
in some situation th an others. In some situations only one is important.
Redain (1988)has formulated the
20
situational elements.
1 Superior The person to whom you report.
2 Coworker
3.
Subordinates
4. Staff Advisers
5.
Unions
6.
Customers
7 General Public
Managers of equivalent level
o r
authority with whom you interact.
Those who report directly to you.
Knowledge workers usually with low
authority and power, whose job it is to
provide information and advice.
Union representatives or members of
unions.
The purchasers of the company's
products or services.
Anyone who is not an employee or
customer of the company.
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8
Creativity The production of ideas
9
Objectives What
you
plan to achieve
10 Planning
The specific means whereby objectives
are realised
11 Change Introduction The actual initiation of a new plan
12 Implementation The actions that are taken to realise
plans and decisions
13 Controls
14 Evaluation
15 Productivity
16 Communication
1 7
Conflict
18 Error
Methods of monitoring actions so that
adjustments can be made if necessary
Measurement of the effectiveness of
action
The level of the managers output of
those things required by the managers
superior
Receipt an d t ransmis s ion of
information
Disagreements
Things that go wrong
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19
Meetings
20. Teamwork
Two or more people comlng together to
discuss something.
Interaction between two or more people
with high emphasis of both task and
relationships orientations.
Reddin (19'70) has propounded Tri-Dimensional Leader Effectiveness
Model and developed eight managerial styles. Reddln further, in this behaviour
typology of eight managerial styles, has identified the above twenty situation
elements.
The behaviour typology to be defended is built on three independent
d~menslons alled task orientation, relationships orientation and effectiveness.
They are defined as follows.
T SK ORIENT TION
TO)
The extent to which a leader directs his efforts; characterlsed by
initiating, organising and directing. That is the extent to which a leader is
emotionally committed and willing to invest effort in achieving the ta rgets that
has been set-forth for them. This orientation is likely to make the leaders to
give more importance to production and technical aspects of the jobs and would
make him to treat the subordinates a s tools to accomplish the goals of the
organisation. Further, i t is likely to make the leaders to place more importance
to the aspect of Getting the job of done than any other aspect of the
organisation processes.
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RELATIONSHIP ORIENTATION RO)
The extent to which a leader has personal job relatlonship?;
characte rised by listening trusting and encouraging. Th at is the extent to
which leader is emotionally committed and willing to invest effort In keeping
congenial relationships with others in the organisational set up.
This orienta tion if present will make the individual to take more care
about the feelings of the people in the organisation. Leaders having this
orientation are likely to give more importance to the subordinates personal
needs.
LEADER EFFECTrVENESS E)
Th e extent to which the leader behaviour is perceived a s appropriate to
the dem and s of th e situations described above.
All possible combinations of above or below average amounts of each
dimension lead to eight types as shown in chart 5.1.
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DERW TION
OF EIGHT LE DERSHIP
STYL S
Low on task and relationships is termed separated low on task and high
on relationships is termed related high on task and low on relationships is
termed dedicated high on both task and relationships is termed integrated.
Low on effectiveness is indicated
by
-
and high on effectiveness is inhcated by
. For instance the less-effective separated behaviour is labelled separated
and the more-effective version is labelled separated
.
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The typology does not posit a single ideal type. Thus any of the four
behaviour types has an associated more-effective type and less-effective type.
It thus differentiates itself sharply from those well known typologies which
propose such single ideal types as theory
Y
(McGregor, 1960), 9.9 (Blake and
Mouton, 19641, and System (Likert, 1967).
A
British publication devoted to measuring managerial effectiveness
(Bennett and Brodie, 1981) defines managerial effectiveness as
......
a
concept which helps us to examine the relationship between what a manager
achieves (performance) and what he is expected to acheve (purpose and goals),
within the constraints set by the manager's own capacities, his positions, the
organisation and the environment (P.8).
An operational measurement of this definition would have to attempt to
relate expectation of achievement. In crude term,
I
tried and I failed or more
sharply, I tried to fulfill my superior's expectations and I failed . How might
these expressions of positive and negative institutional value be measured?
Chapter one methodology The measurement of behaviour contains
the rationale, design, and initial validation of the Management Position
Analysis Test (MPAT). However, as the explicit incorporation of effectiveness
in the model and the often presumed measurement of effectiveness in MPAT
are the most distinctive feature of the model and test, the use of 'effectiveness'
as a third dimension.
The eight leadership styles as an integration of other leader behaviour
typologies is shown in chart 5 2 This chart positions the types of major
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current typologies agalnst the eight leader types. The eight typolopes include
L e w ~ n ,Lipp~tt nd White (1939)),Brown 1954 , McGregor (1960 Jennings
1962).
E ake and J4outon
(19641,
Hclplc
(19661,
Llkert
(1967:,
and Hala:
1 9 7 4 .This table presents compelling evidence of the utility of the eight type
typology. All the types of eight major typologies fit quite well, all of the eight
types are represented in at least one typology and all typlologies have
significant gaps in the types they admit. The conclusion to be drawn is that
the eight proposed leader types represent a powerful, comprhenesive and
conceptually sound typology.
Observe tha t all eight typologies have a n equivalent to the dedicated
(autocrat) type.
Al l
of the seven other leader types each have two or more
equivalents. The separated (bureaucrat) so consistently described in the
soclolo~caliterature, is represented in only three
of
the eight typologies.
A
brief comment on each of these typologies will help to explain its particular
characteristics.
The early Lewin, Lippitt, and White (1939)typology, based on dimension
of initiation and guidance, is the first modern attempt at positing more then
one type so that its simplicity is understandable.
The Brown (1954) typology, based largely on personal observation of
British leaders, includes six of the eight leadership styies. The sole British
typology, all the others originated in the U.S.A; does not include either the
related
+
or the integrated
.
It is difficult to suggest possible reasons for the
omissions except to point out that both types have a relationships component
which is seen
by
some to be lacking in British industry, and that both types
are.difficult to observe.
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CHART 5.2
THE EIGHT LEADER TYPES AS
AN
INTEGRATION OF OTHER LEADER
BEHAVIOUR TYPOLOGIES
Deserter)
Separated
Lewin, Lippitt and Laissez
White 1939) Faire
Brown 1954)
Laissez
Fai re
l ~ e l l n i n ~ s1962) Abdicrat
[i3lake and Mou ton 196411
1 1
Liker t 1967)
Autocratic
Democrat Autocrat
I
Autocrat
Qua;?ant
Qu a r d r a n t
II
System 1
I
u m a n
Autocracy
Relations
LEADER
TWE
I
Dedicated
Democratic
A i
Strict Autocrat
I
Bcnevolenl
(k~nrl~rlc
Autocrat Dt~n1ocr:tt
Theory
Qu a r d r a n t
Systen; 2
Systc111 4
System
:{
Burcaucracy Autonomy
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'I'l~e
hlcGregar 11960 typoiogy. based on assumpt~ons bout the nature
of man, ~ncludes wo of the eight leadership styles
It
1s doubtful that
JlcCregar saltT his typology a s comprehensl~7tt ~ miss lo s zre ~srd y
sign~ficant.What is significant is tha t his typology carries his humanistic bias
that
relationships
orientation is good and task orientation is bad, this view
producing hls Theory Y and Theory X, respectively.
The Jennlngs 1962) typology, derived from assumed psychological
needs, includes slx of the eight leader types. Three are more effective and three
are less effective. The typology includes both the more-and less-effective
versions of separated and integrated, but like the McGregor typology, admits
only the more-effective related type and the less-effective dedicated type.
The Blake and Mouton
1964)
typology, based on a synthesis of prior
research, includes five of the eight leader types. The reason for omitting three
types is that the Blake and Mouton typology admits only one ideal type so that
the more-effective version of 1.1, 1.9 and 9.1 are not represented.
The Halpin (1966) typology, based on the structure and consideration
dimensions, includes four of the eight leader types. It is identical to the Blake
and Mouton typology except for the omission of the 5.5 type; which Blake and
Mouton suggest is more a statistical average than a type.
The Likert (1967) typology includes three of the eight leader types. Two
of the Likert types, system
2
and
3
are virtually identical to dedicated
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benevolent autocrat and t h e ~ r reation may reflect an over-compensation to
the
pure
human relatlon school of which Likert
was
a part.
The Halal 11974) typology, based on a synthesis of prior typologies,
includes five of the eight leader types. Observe that for what is claimed to be
an
integrative
typology, separated is not represented, though it is in five of
the other eight typolog.les reviewed. It might be expected that dedicated and
integrated
were omitted as only two of the other seven typologies included
them.
In India, the study was conducted by P.Singh and Asha Bhandarakar
(1990) on the leadership. It is observed that P.Singh has used only Ten
situation elements out of twenty propounded o r i~n a l ly
y
Reddin. The ten
situational elements are: 1. Planning 2. Data Collection 3. Implementation
4.
Evaluation
5
Flexibility 6. Conflicts
7.
Controls 8. Communications 9.
Superiors
10.
subordinates.
P.Singh and Asha Bhandarkar have adopted for their project work, on
eclectic methodology questionnaire approach, and they were able to collect
data from certain organisation such as MMTC, IFFO-Philpur (Allahabad),
TISCO, NFL W.C.L.
-
Pench Area. The outcome of their project work was
published as a book titled as "Corporate success and transformational
leadership".
It is seen from that work tha t managers working during the period from
1982 to the late 1987 have supplied data for the only ten situational elements.
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I t 1s agreed that experiences of managers
-
the self perceived profile by the
leaders cannot add up to capsular formu ations. by uslng the ten situation.
e lement
But we also have to agree that r h ~ ~rov~ded
he
raw
matez-ia
f cr ar
understanding of the leader behaviour orientations and resulting the
leadership styles behaviour of how persons in the organisation responding
dally to the different
situation
(or variety of circumstances). A study of those
data which was obtained based on ten situational elements, may not enable us
to arrlve at the final truth but definitely it is one of the means to understand
the truth.
The present research study is aimed a t reducing the lacuna mentioned
above by,
Examining the leadership styles by using the structured instrument
Management position Analysis Test (MPAT), the latest version of
Reddin's 3 D Theory.
2.
Studying the leadershp styles of Telecommunication Engineers, taking
into consideration of all the 20 situational elements which have been
porpunded by Reddin originally (P.Singh and Bhandaraker have not
used all the 20 situational elements).
3
The Leader Behaviour can be measured
with
the help
of
the structured
questionnaire (MPAT) in Government Departmental organisation and
there by conducting the study of "Psychometric verification of Reddin's
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3 11 Theory leadership styles in publ~c tility service organisation
Madras Telephone is needed.
Hence from the descriptions of the behavioural patterns of different
leadership styles in the above said major empirical works, the following eight
le dership styles as per Reddin's 3-D
are inferred in this research which aims to find out the predominant
leadership styles of Telecom Engineers of Madras Teiephones In the state of
Tamil Nadu in India.
Deserter Leadership Style
Missionary Leadership Style
Autocrat Leadership Style
compromiser Leadership Style
Bureaucrat Leadership Style
Developer Leadership Style
Benevolent Autocrat
Leadership Style
Democrat Leadership Style
Deser ter DES) Leadership Styles
(DES)
MIS)
AUT)
COM)
(BUR)
(DEV)
(BEN)
DEW
A leader who is using a low Task orientation and a low Relationship
orientation in a situation where such behaviour is inappropriate and who is
therefore, less effective; perceived as uninvolved and passive o r negative.
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Charac te r i s t i c s
Does not show too much interest in maintaining good relationships.
Doesnot always show a lot
of
intere st in subordinates or their work.
Believes the value of creativity, change, and innovation is often over
emphasized.
Could supply more useful information to others than he does.
Shows little concern about errors and usually does little to correct or
reduce them.
Miss ionary MIS) Lea dersh ip S ty le
A leader who is using a high Relationships orientation and a low Task
Orientation
in
a s ituation where such behaviour is inappropria te and who is,
therefore, less-effective; perceived as being primarily interested in harmony
and in being liked.
Charac te r i s t i c s
Treats subordinates with great kindness and consideration.
Allows subordinates to se t their own objectives according to their needs
and accepts them even if some what unsatisfactory.
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lolesates denatlons In implementing plans ~f this will avert
unplcasantness
Co~nrnunlcateswith others so as to maintain good relationships above
ail else.
At first slgn of conflict at tempts to smooth things over
Believes that if an error occurs it should be corrected in such a way that
no one will be upset.
In order to be liked will avoid all unpleasant effective decision making.
utocrat
AUT)
Leadership Style
A leader who is using a high Task orientation and a Low Relationships
orientation in a situation where such behaviour is inappropriate and who is
therefore less-effective; perceived as havlng no confidence in others as
unpleasant and as interested only in the immediate task.
Characteristics
Directs the work a t subordinates and discourages deviations from plans.
Sees planning as a one-man job.
Thinks a good way to introduce change is to make an announcement and
then let people get on which it.
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W~itchesmplementation of plans closely polnts out errors and criticizes
where necessary
More interested in day-to-day productivity than in long-run productivity.
Performance maintained through subtle threatening situation.
Compromiser COM) Leadership Style
leader who is using a high Task orientation and a high Relationships
orlentation in a situation that requires a high orientation to only one or
neither and who is therefore less-effective; perceived as b e ~ n ghangeable a
poor decision maker as one who allows various pressures in the situation to
influence him too much and as avoiding or minimis~ng mmediate pressures
and problems ra ther than maximizing longterm production.
Characteristics
When dealing with subordinates attempts to combine both task and
relationship considerations but one or the other usually suffers.
Sometimes encourages new ideas but does not always follow up on too
many of them.
While objectives are usually fairly clear allows them to be quite loose
so that they are not always a good guide.
Makes an effort at planning but the plans do not always work out.
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Likes
the idea of team work
but
often s
no t
ab l t to find ways to
app ly
it
ureaucrat
BUR)
Leadership Style
A leader who is using a low Task orlentation and a low relationships
orlentation
in
a situation where such behaviour is appropriate and who is
therefore more effective; perceived as being primarily interested in rules and
procedures for their own sake and
s
wanting to control the situation by their
use.
Characteristics
Believes that formal meetings are perfectly sound way to produce new
ideas.
Plans with fine attention to detail. Introduces change formally and
follows closely any established procedures.
Prefers to write out communications with others.
Responds to disagreement and conflict by referring to rules and
procedures.
Thinks tha t things go best when subordinates understand and follow the
duties in their job descriptions.
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De v e lo p e r DEW Le a d e r sh ip S ty l e s
A leader who is using a high Kelatlonshlps orientation and low Task
Orlentations in
a
situation where such behaviour is appropri ate a n d who IS
therefore more effective; perceived a s being people oriented a s ha ving imp licit
tr us t in people an d as being primarily concerned wi th developing th em a s
individuals.
C h a r a c t e r i s t i c s
Relationships with subordinates is excellent and is characterized by
mutual tru st and respect.
Seeks out new and good ideas and motivates othe rs to be a s creatlv e a s
possible.
Wh en responsible for planning involves ma ny oth ers
Prepares those affected by a change by talking with them well in
advance.
When conflict arises always helps those involved to find ba si s for
agreement.
Thinks t ha t most errors arise for a good reason an d i t is a lwa ys bet ter
to look for th e reason t ha n a t the error itself.
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Benevolent Autocrat BEN) Leadership Style
leader who is using a high Task orientation and a low Relat~onships
orientation in a situation where such behaviour is appropriate and who is
therefore. more-effective; perceived as being results oriented as knowlng what
he wants and knowing how to get it without creating resentment.
Characteristics
Makes it qulte clear to subordinates what 1s expected of them.
Both develops and proposes many new ideas.
Shows that he values efficiency and productivity.
Watches the implementation of plans by individuals and gves direct
assistance and guidance where needed.
Believes a strong team needs a strong leader who knows what he is
doing.
Personally sets high output standards for himself and others and works
hard to see that they a re met.
Democrat DEM) Leadership Style
leader who is using a high Task orlentation and a high Relationships
orientation in a situation where such behaviour is appropriate and who is
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therefore , more-effective; perceived as a team man ag er an d a s a good
motivating force who sets high sta nda rds and t re at s every one some wha t
differently.
haracteristics
Relieves higher management is slmply another team that should
cooperate effectlve1~-with teams lower down.
Consistently ob ta ~ n s high outpu t from subordinates
Sets objectives with others whlch are clear and fully agreed to by all
those directly involved.
Plans made represent th e best t hinki ng of all concerned.
Inform s a ll concerned
well
in advance of an y possible changes a nd gives
them on opportunity to influence the proposed change.
Actively supports an d promotes th e tea m ap proach to man agem ent.
I t is around these factors, th e leadership style Questionnaire Appendix
I
a
struc tured instru men t man agem ent position Analysis Test
IMPAT)
of
Reddin h as been utilised.
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5 3
LE DER BEH WO UR OF
TELECOM
ENG
EMPIRIC L
D T DISCUSSION
It 1s from the study of Reddin, we have inferred the possible eight
ieadership styles To find out whether, these leadership styles are in tune with
the actual leadership styles of Telecom Engn eers n Madras Telephones, the
structured Questionnaire Appendix
I
of Reddin has been administrated.
nitially the questionnaire has been used to conduct the pilot study in madras
Telephones.
After testing the validity and reliability of the questionnaire, the same
was admin~steredo the Telecom engineers. This group of Telecom engineers
Consists of three levels of the hierarchy. They are Top level-consisting of the
grades
GM,
DGhl,
DE.
Middle level-consisting of the grades SDE, ADET.
Lower level-consisting of the grades JTO.
In this study, the grades of top level and the middle level officers are
considered as executives and the grade of the lower level officers are
considered a s supervisors.
The aim of this present study is to extract the relevant leadership style
of the Reddins
3-D
from the total population and secondly, to find the
predominant leadership. This leads the process of psychometric verification of
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leadership styles. The analysis was based on the data of total population N
240 on all the
160
variables.
The
instrument MPAT is already framed. We can straight away get the
follo~ring actors tha t have emerged as possible leader behaviour style of
Telecom Enpneers.
1 Deserter Leadership Style
2 . Missionary Leadership Style
3
Autocrat Leadership Style
4.
Compromiser Leadership Style
5.
Bureaucrat Leadership Style
6. Developer Leadership Style
7. Benevolent Autocrat Leadership Style
8. Democrat Leadership Style.
These eight leadership styles are inon e form or other in tune with the
other leader behaviour topologies.
5.3.1 Inter-correlation between factors related to leadership styles
of
Telecom Engineers Officers of Telecom Executives and
Supervisors)
Behaviour orientations are many within an individual and hence the
leader behaviour of a n individual could never be predicted on the basis of any
particular behaviour orientation. In this study th e possible leader behaviour
of the Telecom Engineers are found to be deserter missionary autocrat
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compromiser bur eau cra t developer benevolent auto cra t an d democrat . To
unders tand the nature of relat ionship between these emerged orientat ions
inter-correlat ion tes t was carr ied out both the Execut ives and for the
supervisors . S ince th e lea der behaviour orientat ions a re al l or thogonal factors
their relat ionships wi th one another is possible an d unders tand able Th e
fin d~ ng s re given in th e following para grap hs
From t he tab le 5 1 i t could be seen t h at al l the eigh t leadership s tyles
ar e generally found to have negatively correlated. Th is is because of th e fact
tha t each leadership s tyle is discrete ie individual ly dist inct in ch arac ters an d
In behaviour . Fu r the r i t i s seen tha t Deser ter l eadersh ip
Table 5.1
Inter-Correlation of Leader behaviour among the Telecom Engineers
Executives and Supervisors)
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Style is positively related to the bureaucrat leadership style which shows
th at the higher the eff(,ctiveness of deserter leadership in the appropriate
situation is perceived and known as bureaucrat. The empirical evidence is
sychronised with the basic concept o the formulation of light styles.
5.3.2 Inferential Statistics
In continuation o the intercorrelatlon analysls results,
t
tests the
significance of the differences between the groups of executives and supervisors
on
all the emerged eight leadership related to the leader behaviour
orientations. The findings are given in table 5 2
Table
5.2
Mean
SD,
and
CR
value of Executives and supervisors of
leadership styles of Telecom Service
:+
Significant a t 0.01 level.
VIII
Autocrat
Democrat 10.53 2 59
8.87
2.00 0.32
5.18
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It may be seen from table 5.2 that Executives cadre and supervisors
cadre differed on factors Deser ter Leadership Stylr- , Bure aucra t Leadership
Style and Democrat ~ ea d er s hi * tyle . The mean score referred in Table
5 2
ar e pictorially given in c ha rt 5.3.
In all the above said leadership styles, the officers belongng t o
supervisor cadre have scored higher average th an t h a t of the officers be long ~n g
to the Executives cadre. The officers belonging to supervisor cadre are the
officers who have entered th e service a t lower run gs of the technical hi era rety.
By sheer experience over a period of time, they have attain ed th e supervisory
positions in th e dep artm ent. Hence, their experience a t th e cut ting edge level
of the various sections, might have made them to pick these leadership
orientation with m ore intensity.
To know exactly th e na tu re of differences between t he directly recruited
and promoted Telecom Engineers with respect to t he eight leadership styles,
again, CR values have been found an d presented i n table 5 3
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BAR CHAR T SH OW ING M EA N DIFFERENCES OF
LEADERSHIP STYLES OF TE LECOM ENGINEERS
Executives Supervisors)
DES
M S AUT
C O M BUR DEV E N DEM
LEADERSHIP STYLES
hart
5 3
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Mean SD and
R
Value of Direct Recruited and Promoted
Telecom Engineers on factors related
to
Leadership Styles
*
Significant a t 0.01 level.
It is evident
from
the table
5.3
th at the two groups of Telecom Engineers
differed only on the factors of deserter, developer, and democrat, at
0.01
level.
The mean scores referred table 5.3 are pictorially presedted in chart
5.4.
Out of three sigmficant factors, it is seen that direct recruited oEcers have
score lower averages than the officers belonging to rank conferred officers
promotive officers) of Telecom Service. It is seen that the promotive officers
have more scores in deserter l eadersh i~ tyle swell as democrat leadership
style. The deserter leadership style is ineffective and the democrats leadership
is
effective. Even tho-ugh these two types of styles are contradictory by way of
effectiveness, the promotive officers have entered the government service a t the
lower rank of the hierarchy and because of their early experience they might
have felt the need of having these two leadership orientation in different
situations.
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BAR CHART SHOWING MEAN
DIFFERENCES
OF
LEADERSHIP STYLES
OF
TELECOM
ENGINEERS
[Direct Recruit Promotive
DES M I S
COM
UR
DEV
BEN
DEM
LEADERSHIP
STYL S
Direat Recruit
l romotive
Chart 5 4
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5 3 3
DIS RIMI FUN TION
ANALYSIS
To know more exactly the discriminating factors as far as leader
behaviours are concerned between the Executives and supervisors,
discr~minantunction analysis was carried out and wilks Lambda and Rao s
V
were used. The findings are given in table
5.4.
TABLE 5.4
Wilks Lambda, Rao s
V
and Significance level of t he
Discriminant Function Analysis between Executives
and supervisors N =
240
on the
eight factors related to leader behaviour
factor
entere
Eigen Value 0.216
Percentage of Variance = 100
Canonical Correlation
Coefficient 0.422
Table
5.4
indicates that
out
of eight factors, only
six
factors were
included in the analysis and out of which only factor VIII was found to be
significantly discriminating between t he two groups. Fur ther factor V, VII
i.e.
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Bureaucrat, Benevolent autocrat, which did not seem to discriminate
significantly, were not included in the Discriminant Function Analysis. It is
evident from the result that only the factor i.e. Democrat leadership style
(Factor VIII at 0.01 level alone discriminate significantly between the groups
of officers of Executive cadre and the supervisor cadre, when all the factors
were entered into step-wise method.
it is because the supervisors while they were working at the cutting
edge level in the administrative structures they might have had close
interactions with the people
in
discharging their duties. Hence during that
period they might have experienced and seen the interest of the served in
getting the results from the administrative bureaus. It is because of their field
experience they might have included within themselves more democratic
orientation.
The Eigen value is 0216 shows the discriminating power of function.
The canonical correlation coefficient of 0.422 showed that there was high
degree of association between the two sets ofscores, the dependent variable i.e.
(Democrat leadership style of Telecom Engineers) and high correlation value
shows that the discriminant fkction discriminated between the said groups
quite effectively. Having known the discriminating factor for the leader
behaviour between the Executives and supervisors, an attempt is also made.
to know the principal discriminating factors for the same leader behaviour
between the directly recruited and promoted Telecom Officers, using the same
wilks Lambda and Rao s
V
The findings are given in table
5 5
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Wilks Lam bda , Rao's
V
and
significance level of
the
Discriminant
Function Analysis betw een direct ly recrui ted N
73)
and
promoted officers N=167) on t h e eight factors
re la ted to leader behaviour
Eigen value 0.096
Percentage of Variance
100
Canonical correlation coefficient 0.295
Table 5.5 shows the results of discriminant hnction analysis of the
leader behaviour between the two groups ie directly recruited and promoted
officers of Telecom service. From among the total of eight factors taken for the
study only
three
factors
are
included
in
he nalysis. They are factor
I,
VII and
VIII These factors have contributed significantly for the discrimination
between the two groups.
These two factors are democrat leadership style,
(Factor
VIII
a t
P
0 01
level), deserter leadership style (Factor
at P
0.01).
Eigen value of 0.096 shows the discriminating power of the function. The
canonical correlation coefficient 0.295 shows that there was high degree of
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association between the two sets of scores ie discriminant functions and the
dependent variables (leadership styles of Telecom officers). This correlations
shows that the discriminant function discriminated the two groups quite
effectively.
The promotive Telecom officers as mentioned carrier, because of their
field experien es at the cuttings edge level
in
the administrative hierarchies
might have picked more result in the above said behaviour orientations. Hence
these factors play predominant role in scriminatir?g between promotive
Telecom Engineers and directly recruited Telecom Engineers.
5 4 ON LUSION
The behaviour topology to be defended is built on three independent
dimension called task orientation, relationship orientation and effectiveness.
Reddin's
3 D
model has been formulated on these three dimensions. From the
studies on the eight type topology of leaders behaviour, we have inferred all
the eight leadership orientations among the Telecom Engineers of Madras,
Teiephones organisation. These eight leadership styles are te rmedas Autocrat,
compramiser, Missionary, Deserter, Benevolent autocrat, Developer,
Bureaucrai, and Democrat.
The emerged leadership styles are also found to effectively correlate
among themselves. I t is seen tha t deserter leadership style is positively related
to the bureaucrat leadership style which shows that the higher the
effectiveness of the deserter leadership in the appropriate situation is
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perceived and known as bureaucrat. The empirical evidence is sychronised
with the basic concept of the formulation of the eight leadership styles.
Among the Telecom Engineers the promotive officers are gathering
differentiated from the directly recruited officers on the basis of Democrat
leadership styles.
t is seen from the study that the Executives and supertisors are getting
differentiated
among themselves as far as democrat leadership style IS
concerned. Hence the null hypothesis EII stands rejected. Further it IS seen
that the promotive Telecom officers seems to have the democratic leadership
style at a more higher level within themselves than that of directly recruited
Telecom.
Engineers. Eence the null hypothesis
t
stands rejected. To be very
specific the supervisors seem to have the democrat leadership orientation at
a higher level than that of Executives. Similarly the promotive Telecom officers
seem to have the democrat leadership orientation a t a higher level than that
of directly recruited Telecom officers.
Since supervisors and the promotive officers of Telecom Engg. Service
have sta rted their official carrier at
the
lower rungs of the departmental
hierarchy they might have got more opportunities to i n k a c t with
the
public
customers officials a t the grass root level. Their understanding of the field
realities would definitely be much less of distortions and might vibe more
closely with realities. It is because of this these types of supervisors the