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RECTICEL annual report 2003 Recticel in a nutshell 1 Recticel in a nutshell > Recticel is a Belgian Group with a strong European dimension, but also operates in the rest of the world. Recticel has some one hundred establishments in 20 countries. > Recticel contributes to daily comfort, with foam filling for seats, mattresses and slat bases, insulation material, interior comfort for cars and an extensive range of other industrial and domestic applications. > Recticel is the Group behind the best known bedding brands, including Beka, Lattoflex, Literie Bultex, Schlaraffia, Sembella, Swissflex, Superba, Epeda, Merinos and Ubica. > Recticel is driven by technological progress and innovation, which has led to a revolutionary breakthrough at the biggest names in the car industry. > Recticel has over 11,000 employees, who contributed to the Group achieving sales to a value of 1.2 billion euros in 2003. what really matters is trust >

Recticel in a nutshell what really matters is trust · activities, including the Literie Bultex brand, to this venture. January 2003 BEDDING IN FRANCE > 08/2003 > 10/2003 Recticel’s

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RECT

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Recticel in a nutshell

> Recticel is a Belgian Group with a strong European dimension, but also operates in the restof the world. Recticel has some one hundred establishments in 20 countries.

> Recticel contributes to daily comfort, with foam filling for seats, mattresses and slat bases,insulation material, interior comfort for cars and an extensive range of other industrial anddomestic applications.

> Recticel is the Group behind the best known bedding brands, including Beka, Lattoflex,Literie Bultex, Schlaraffia, Sembella, Swissflex, Superba, Epeda, Merinos and Ubica.

> Recticel is driven by technological progress and innovation, which has led to a revolutionarybreakthrough at the biggest names in the car industry.

> Recticel has over 11,000 employees, who contributed to the Group achieving sales to a value of 1.2 billion euros in 2003.

what really matters is

trust>

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Key figures: FRONT INSIDE COVER

Organization chart: BACK INSIDE COVER

Useful addresses and financial calendar: BACK COVER FLAP

4 > Financial section

50 Notes on the consolidated annual accounts56 Consolidated balance sheet58 Consolidated income statement60 Consolidated statement of cash62 Notes to the consolidated income statement68 Summary of the accounting and consolidation principles70 Exchange rates70 List of consolidated subsidiaries73 Litigation74 Group six-year financial record75 Annual accounts of Recticel SA/NV80 Auditor’s report

1 Recticel in a nutshell3 Highlights of 20034 Letter to the shareholders6 Report by the Board of Directors

0 > Introduction

3 > Information to shareholders

40 Share information43 Switch to IAS/IFRS44 Board, management and auditors45 Corporate Governance

10 Mission statement11 Strategy12 Synergy13 Human Resources14 Research and Development15 Safety and environmental protection16 Quality policy

1 > The Recticel Group

2 > Business lines

18 Polyurethane foam: production scheme19 Production plants20 Flexible foams26 Bedding30 Insulation34 Automotive

Contents

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Highlights of 2003

01/2003>

Recticel and Pikolin, Spain’s leadingmattress manufacturer, announcedthe establishment of a new jointventure. Recticel, which holds a 51%stake in the new structure, has contributed its French beddingactivities, including the Literie Bultexbrand, to this venture.

January 2003

BEDDING IN FRANCE

08/2003> 10/2003>

Recticel’s shareholder structure,since 1998 organized around the holding company Rec-Hold, was revised. The exclusive control byRec-Hold was converted into jointcontrol by the leaner Rec-Hold(27.3%), Mercator Bank enVerzekeringen (18.9%) and Lessius(14.75%). Within Rec-Hold, the Compagnie du Bois Sauvage, with 62.8%, is the majorityshareholder. The new commitmentruns until end-2005 (see CorporateGovernance section).

August 2003

RENEWAL OF SHAREHOLDER CONFIDENCE

Recticel and Woodbridge of Canadaannounced their intention to extendtheir joint venture by accommodatingall their respective seat cushionproduction activities in ContinentalEurope in a new group of companies.The largest manufacturer of seatcushions in moulded foam in Europeis the outcome of the extension.

October 2003

RECTICEL AND WOODBRIDGE

04/2002>

Recticel established a new company,Corpura, which is to focus on the production of innovative types of foam for specific, high-qualityapplications for use in the medicalsector, cosmetics and personalhygiene. Corpura is a full subsidiaryof Recticel which will operate fromEtten-Leur in the Netherlands (see technical foams section).

April 2003

CORPURA

09/2002>

Disappointing interim figures led to the announcement of newrestructurings. Two more plants wereclosed, bringing the total to four.In addition to the 500 jobs alreadylost in 2002, some 1000 furtherredundancies were implemented in 2003 (see Report by the Board ofDirectors and the Human Resourcessection).

September 2003

RESTRUCTURINGS

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Letter to the shareholders

Iraq ~ At the beginning of 2003, the eyes of the worldwere focused on Iraq, where a second Gulf War seemedinevitable and hopes were pinned on a rapid, favourableoutcome. However, the economic recovery expected im-mediately after the fall of the Iraqi regime failed to ma-terialize. The economy trickled along only hesitantly,following the flow of international events. There was noquestion of general growth. Some countries still managedto make limited economic progress over the year as awhole, but others, including a number of European heavy-weights, even experienced slightly negative growth.

Restructurings ~ For Recticel, it was already ap-parent at the end of the first six months that 2003 wouldconstitute a break in the positive trend of the past years.Sales were stable, but the combination of the economicdownturn and a number of specific phenomena in ourgrowth markets were already making it clear that theexpected results would not be attained. Recticel saw pro-fitability decline in most of its activities, with the excep-tion of the insulation business line, which took the bene-fits of its strong and professionally organized productionmachinery, in conjunction with a wide sales network.

The Group immediately decided to launch an ambitiousrestructuring plan, building on the efforts already madepreviously to secure the profitability and the future of theGroup. Four plants were closed and others were restruc-tured. The savings plan, which cost the Group some EUR 9million, was largely implemented at the beginning of 2004and gives Recticel renewed breathing space and scope forthe future. The Group is expecting a significant impro-vement in the results for this year and even further advan-ces in 2005.

Outlook ~ The improvement cannot result from asavings plan alone. For 2004, the Group consequentlyhopes for some natural growth, however small. In addition,the existing joint ventures in the bedding business line(with Pikolin of Spain) and automotive business line (withWoodbridge of Canada) are ready for strong development,based on technological efficiency, thorough knowledge ofthe market and innovative and flexible sales strategies.The insulation business line received positive impetus fromstricter insulation standards in a number of neighbouringcountries and again displays the potential of the sector.The Group is closely monitoring the development of thismarket in Central Europe.As regards the flexible foam business line, the Group in-tends to concentrate increasingly on high-quality appli-cations for its products.The automotive industry shows that the activities becomeprofitable as soon as the start-up phases are over. Sincethe number of new programmes going into production from2004 is approached with the necessary caution, the Groupexpects a positive trend in this market too, in which itspresence includes its own patented technology.

Central and Eastern Europe ~ Recticel is nowdelighted that strong development has occurred in Centraland Eastern Europe in the past decade. The Group’s ac-tivities there have long extended beyond the production ofbulk foam for the furniture sector and now already includea large number of high-tech applications, for example forthe car industry.

2003 will go down in history as a year of great uncertainty. This is hardly surprising, given the impactwhich the international tensions and all their negative side-effects have already had on our societyand economic development for several years.

2003, uncertainty and economic slowdown

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Moreover, the growth in the local activities not only makesup for the decline on the Western European market, whichseemed to be more sensitive than ever to phenomena suchas relocation and importation from low-wage countries,but has also created a growing local demand which coinci-des with the rise in the standard of living.

In general, Central Europe offers very high potential for thefuture, which Recticel has every intention of followingclosely. Accordingly, the Group expects that in the comingyears its activities in all business lines will continue todevelop especially rapidly in these countries, compared toother growth markets.

Level of debt ~ Reducing the level of debt remainsone of the Group’s top priorities. On account of the growthin the automotive business line and the start-up phases ofthe planned new contracts, it was already announced pre-viously that it was not feasible to reduce the level of debtin the short term. Recticel is counting on being able to setto work on actively reducing its debt from 2005. The drivingforces here are the review of the investment requirementsin the automotive sector (inter alia by gran-ting licences) and greater attention beingpaid to control of the necessary workingcapital.

Shareholder structure ~The five-year period since the takeover of amajority of the Recticel shares by Rec-Holdended in 2003. The Group is proud that themajority of shareholders have extendedtheir commitment for an additional two-year period. This provides Recticel with an-other opportunity to continue to work on itsdevelopment as a group and on its long-term vision and ambitions, with the backingof stable shareholders.

2004 is possibly becoming a transitional year. If the hopedfor economic recovery does in fact become reality, the re-structuring carried out bears fruit and the start-up phasesin the automotive business line go according to plan, theGroup is certain that it will be once more on the road toprofit in 2004. 2003 has not been an easy year and we have had to callmore than ever on your efforts and patience. We should liketo express our thanks for this to you all, both employeesand shareholders.

Luc Vansteenkiste Luc Geuten

Luc Vansteenkiste Luc Geuten

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Million EUR 2002 2003

SALES 1,177.4 1,183.6OPERATING CASH FLOW 96.1 75.6OPERATING PROFIT 39.9 17.2NET PROFIT (GROUP SHARE) 22.5 -14.6

Proposal to pay gross dividend of EUR 0.17 per share (EUR 0.34 in 2002).

Million EUR 31.12.03 31.12.02 31.12.01 ∆% 2002-2003

NET SALES 1,183.6 1,177.4 1,155.0 + 0.5%OPERATING CASH FLOW 75.6 96.1 93.7 - 21.4%Depreciation of tangible & intangible fixed assets (52.2) (49.8) (42.9) + 1.2%Amortization of goodwill on consolidation (6.1) (6.4) (6.2) - 5.1%OPERATING RESULT 17.2 39.9 44.5 - 56.8%Net financial result (19.8) (19.5) (19.9) + 1.8%

CURRENT RESULT BEFORE TAXES (2.6) 20.4 24.6 n.a.Net extraordinary result (6.8) 6.2 (3.6) n.a.RESULT BEFORE TAXES (9.4) 26.6 21.0 n.a.Tax (3.2) (4.7) (1.1) - 32.1%Result according to equity method 0.6 0.5 0.2 + 22.3%NET RESULT (11.9) 22.4 20.1 n.a.Minority interests (2.7) 0.1 (0.5) n.a.NET RESULT (Group share) (14.6) 22.5 19.6 n.a.

Net current result before goodwill amortization (1.7) 22.7 29.4 n.a.Net current result after goodwill amortization (7.8) 16.3 23.1 n.a.

BALANCE SHEETTotal assets 844.2 830.0 828.4 + 1.7%Shareholders’ equity & reserves (Group share) 232.2 253.8 243.1 - 8.5%Net financial debt 299.9 238.2 286.1 + 25.9%

RATIOSOperating cash flow / Net sales 6.4% 8.2% 8.4% -Operating result / Net sales 1.5% 3.4% 3.9% -Net current result before goodwill amortization / Net sales - 0.1% 1.9% 2.5% -Net current result after goodwill amortization / Net sales - 0.7% 1.4% 2.0% -Net result / Net sales - 1.2% 1.9% 1.7% -

INFORMATION PER SHARENumber of shares 28,333,010 28,333,010 27,805,075 -Shareholders’ equity & reserves (Group share) / share 8.19 8.96 8.74 - 8.5%Operating cash flow / share 2.67 3.39 3.37 - 21.4%Operating result / share 0.61 1.41 1.60 - 56.8%Current result before taxes / share (0.09) 0.72 0.88 n.a.Net result (Group share) / share (0.52) 0.79 0.70 n.a.Net current result before goodwill / share (0.06) 0.80 1.06 n.a.Net current result after goodwill / share (0.28) 0.58 0.83 n.a.

Disappointing 2003 - 2004 profitable thanks to restructurings- Strong prospects for 2005:>

Report by the Board of Directors

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Review of sales and profit ~The sales of the Group rose in 2003 by 0.5% to EUR 1,183.6million.

On a comparable basis, sales would have risen by 2.2%.However, part of the growth was neutralized by exchangedifferences (an amount of EUR 26.7 million), especially withregard to the American dollar and pound sterling.

In addition, the scope of consolidation was changed asfollows:- the integration of the remaining 50% of the Greek Ri-

comex (flexible foam), which represents sales amount-ing to EUR 2.5 million;

- the integration of 51% of the activities of the plant inTrilport, France (automotive), accounting for EUR2.6 million;

- the integration of 50% of the Japanese Inorec, whichwas still not consolidated in 2002, for EUR 1.9 million;

Operating cash flow fell by 21.4% to EUR 75.6 million. TheInsulation and Flexible Foam business lines showed strongperformances and declined only slightly in spite of thedifficult market. Automotive and Bedding were faced withlower profitability.

The decline is primarily attributable to a wide variety ofexternal factors, such as the lower volumes of the FordMondeo, the delayed start-up of various contracts in theautomotive industry and the persistent pressure on con-sumption in the bedding sector.

8,1%

34,2%

30,9%

26,8%

>

2003 % 2002 %

Flexible foam (1) 29.8 39.4 33.8 34.9Bedding 19.5 25.8 24.2 25.0Automotive (1) 16.0 21.1 28.4 29.4Insulation 10.3 13.7 10.4 10.7

75.6 96.1

Operating cash flow (in million EUR)

(1) The sales and operating cash flow of the American subsidiary Soundcoat, which were hitherto included in the ‘automotive’ business line, have beenintegrated in the ‘flexible foam’ business line since the beginning of 2003. The 2002 figures have been adjusted to this situation to make them comparablewith those of 2003.

2003 Breakdown of sales by business line

Flexible foam> 34.2%

Bedding> 30.9%

Insulation> 8.1%

Automotive> 26.8%

2000 2001 2002 2003

1070

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Sales [in million EUR]

39,4%

25,8%

21,1%

13,7%

2003 Breakdown of cash flow by business line

Flexible foam> 39.4%

Bedding> 25.8%

Insulation> 13.7%

Automotive> 21.1%

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The operating profit fell from EUR 39.9 million to EUR 17.2million.

Financial expenditure increased slightly from EUR 19.5million to EUR 19.8 million. Net interest charges amountedto EUR 15.4 million (EUR 17.5 million in 2002), showing areduction mainly as a result of lower prevailing interestrates and a lower average outstanding debt. The net im-pact of foreign exchange differences resulted in a chargeof EUR 1.7 million.

Net extraordinary charges amounted to EUR 6.8 million.The most important extraordinary factor was the sub-stantial cost of the additional restructuring announced inSeptember 2003 and carried out in the meantime. After 500 jobs were already lost in 2002, it was decided in2003 to implement some 1,000 more redundancies, the ma-jority of which have now occurred.

In Germany and the Netherlands, two plants in the beddingsector were closed. In addition, a further two conversionunits are being closed in Germany, restructuring was carriedout in ten other plants, including the headquarters of theGroup, and the general administration costs and researchand development costs were slashed. The costs of and provisions for these operations amountedto EUR 9 million and were booked to the 2003 accounts.

All these measures yield structural savings estimated atEUR 16.3 million for 2004 and EUR 19.3 million for 2005.

Tax fell to EUR 3.2 million.

The minority interests amounted to EUR 2.7 million andcomprise the joint ventures with Copirel of France (bed-ding) and JR Interiors of Germany (automotive).

Under the impact of all these factors, the Group recorded anet loss (Group share) of EUR 14.6 million.

(*) added by written decision of the Board of Directors of 30 April 2004.

Market sectors ~ For a report on the individual business lines and the com-ments on them included in the report of the Board of Di-rectors, please refer to the sections on the business lineslater in this report.

Level of financial debt ~ Recticel respects the maximum debt level within thecontext of the syndicated loan. The lower than foreseencash flow for 2003 leads to a temporary overrun of one ofthe conditions.

On the basis of the current discussions with the banks, theGroups trusts that the situation will soon be corrected.

On 26 April 2004, the Board of Directors was informed that thesyndicate of banks has agreed to allow Recticel a waiver from some ofits commitments until 30 September 2004. (*)

Prospects for the future ~ The Group will return to profit again from 2004 and haseven better prospects for 2005.

1

1 > The Recticel Group 2 > Business lines 3 > Information to shareholders 4 > Financial section

10 Mission Statement11 Strategy12 Synergy13 Human Resources14 Research and Development15 Safety and environmental protection16 Quality policy

Finding balance in time to come

The Recticel Group

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> Mission Statement

• to meet everyone’s desire for greater comfort in everyday life;

• to be a coherent group consisting of four business lines (Flexible Foams,Bedding, Automotive and Insulation), strengthened by long experience incomfort marketing and technology and by outstanding knowledge of polyurethane foam, materials and production processes;

• to create added value for its customers and its shareholders;

• to offer all employees the opportunity to develop their individual talents,within the framework of the group strategy;

• to assume its responsibilities as an organization within the community, witha strong emphasis on quality, safety, health and environmental protection.

Group values

• Team spirit

• Entrepreneurship

• Creativity and innovation

• Respect for the environment and the individual

• Transparency and openness

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StrategyThe Recticel Group’s global strategy focuses on three important components:

Volume ~ Recticel wishes to play a leading role in thesupply of block foam. The supply is large, especially in theflexible foams sector, and more specifically the foamfillings for seats, and the entry threshold for new ma-nufacturers is quite low. The Group wishes to secure itsmarket share and profitability through good control of itsown productivity and optimum utilization of its productionmachinery.

Brand policy ~ To stand out more clearly within anoften very competitive market and to secure its own pro-ducts against the resultant price pressure, Recticel hasopted for a strong brand policy. The Group uses strongbrand names, especially in the bedding sector. Some areknown mainly in a local market (Schlaraffia in Germany,Beka in Belgium, Ubica in the Netherlands, Superba inSwitzerland, Epeda-Merinos in France, etc.). Other brandsform typical examples of a pan-European approach andare distributed in several countries (Swissflex, Lattoflex,Literie Bultex, etc.).

Technology ~ Research and development, creativityand technological innovation form the structure of theGroup’s further expansion. The most important break-through in this field is undoubtedly the unique Spraytechnology. By using the ‘Colofast Spray’ technology,Recticel was the first to be able to supply colourfastcomponents in polyurethane, which has permitted a re-volutionary modernization of the interior finish for cars.

In addition, a large number of new types of technicalfoams were the result of sustained efforts in the field ofresearch and development, just like Tau foam, which gavenew impetus to the application of PU as an insulationmaterial in the construction industry, through its light-ness, great strength and improved fire-resistance.

> POLYURETHANE PRODUCTION> flexible and rigid foams

> BRAND POLICY> bedding

> HIGH-TECH APPLICATIONS> automotive

Control of

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SynergyRecticel operates in four different sectors. Nevertheless, there are a number of areas where thesevarious activities overlap, which the Group has fused together soundly.

RECTICEL OPERATES IN FOUR

DIFFERENT SECTORS.

NEVERTHELESS, THERE ARE

A NUMBER OF AREAS WHERE THESE

VARIOUS ACTIVITIES OVERLAP,

WHICH THE GROUP HAS FUSED

TOGETHER SOUNDLY

Technology ~ Technologically, polyurethane formsthe leitmotiv for the Group’s highly diverse activities.Polyurethane technology, in both manufacturing andconversion, forms the basis for new, innovative appli-cations and for improving the quality of existing products.

Purchasing power ~ There is a centralizedpurchasing policy for chemical raw materials. This hasenabled Recticel to acquire an important position as buyerof these raw materials, the second largest in the world. Allplants benefit from this. The Group has also taken steps tocombine purchases of other strategic raw materials, suchas latex, textiles and metal components, for the beddingbusiness line.

Overlapping of the business lines ~ Althoughthe Group’s joint activities have been divided into fourdifferent business lines, it is sometimes difficult to drawfirm lines between them and to mark off all the appli-cations strictly. A large number of products of the tech-nical foams business line, for example, are used in theautomotive industry. Clearly there is overlapping betweenthe various sectors which in a large number of cases cantherefore be considered as complementary.

In this way, certain business lines derive benefit fromthe possibilities offered by others, which is a clear illus-tration of the economies of scale which this comple-mentarity entails.

Marketing ~ All business lines are characterized bythe need for their own specific marketing strategy. Forall that, there are also parallels. For instance, the large-scale advertising campaign in the bedding business linefor Literie Bultex also paved the way for the brand nameComfort Bultex becoming better known. ‘Comfort Bultex’has grown in the flexible foams business line since 1995to become the only filling material able to gain a com-petitive advantage from its brand name and its visibility.

Recycling ~ Off-cuts of foam left over from the con-version process are recycled. In this way, the trim foamfrom various activities is manufactured into new, reboundfoam which in turn is used for applications in all thebusiness lines.

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Human Resources

Whilst the human resources policy developed further at group level within the framework defined inprevious years, 2003 was marked by a number of specific challenges. On account of the economicdownturn, disappointing results and the failure of the expected recovery to materialize, the Groupfound itself obliged to adapt to economic reality and to implement a whole series of restructurings.

2003 saw the closure of four plants. In the Netherlands, theDeventer plant was shut down and mattress productionwas transferred to Hulshout (Belgium). The German slatbase production plant in Holzwickede was also closed. Theactivities are being started up again in the Czech Republic.In addition, a further two flexible foam conversion units inGermany are being closed.

In addition to the closure of the above-mentioned plants,some ten other plants underwent fundamental restruc-turing and additional efforts were made to cut generaloperating costs.

All these measures resulted in some 1000 job losses in 2003,implemented mainly during the second half of the year. Asa result of adapting the general structures, the number ofGroup senior executives was also reduced by 30 (or 20%)during 2002-2003. The total cost of all these operations for2003 comes to EUR 9 million.

The restructurings will allow Recticel to save at least EUR16.3 million in 2004. For 2005, this figure is estimated atEUR 19.3 million.

As a result of the development of the Group in the UnitedStates and the growth markets of Central and EasternEurope, 375 new jobs were created in 2004, thus confiningthe total reduction in the workforce to 5%.

The Group is aware that the reductions have increased thepressure on the present structures. It is nevertheless con-vinced that the past efforts were essential to form thenecessary basis to face the future of the Group with re-newed confidence.

> Key figures

Workforce 2003 11,421

(full-time and part-time employees, excluding temporary workers and those medically unfit for work and including all employees of jointventures in which Recticel has 50% control)

Closures: Wabern (D)Bad Ditzenbach (D)Deventer (NL)Holzwickede (D)

Redundancies 2003: approximately 1000 members of staff

Recruitments 2003: approximately 375 members of staff

Restructuring costs: EUR 9 million

Estimated savings: 2004: EUR 16,3 million2005 — : EUR 19,3 million

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Research and Development: the IDCOne of the Group’s greatest advantages is the availability of a centralized research centre. The IDC islocated in Wetteren (Belgium), gathers together the experience and knowhow of the Group in a singlelocation and is available to all plants and business lines.

The IDC has a team of some 160 researchers. Of the 2003budget, amounting to EUR 17.2 million, more than 75% wasallocated to research in the automotive sector.

In the more traditional sectors, the IDC succeeded inboosting the quality of existing products further and indeveloping new variants. One example is the introductionof Bulfast derived products, the light-stable foam whichhas made a breakthrough particularly in the textiles sector(especially in bra cup fillings). Another example is thedevelopment of ‘moulded re-bound foam’ technology,which enables recycled foam off-cuts to be converted intomore complex finished components. In the recycling field,a great deal of attention focused on new sound-insulatingunderlays for parquet floors.

The research centre succeeded in rendering the use of allHCFCs superfluous in insulation materials through theintroduction of alternative blowing agents. This break-through is confirmation of the Group’s concern to play aleading role in the protection of the living world and theenvironment through research and development.

The major part of the budget was allocated to the auto-motive sector. This is the area on which Recticel focuses tosafeguard its leading position, through its single-mindedefforts to achieve technological and chemical advances.

2%

19%

2%

77%

>

1999 2000 2001 2002 2003

Net sales of Group 1 023.2 1 069.6 1 155.0 1 177.4 1 183.6R&D expenditure 10.7 11.0 12.6 14.9 17.2R&D as %of net sales 1.04% 1.03% 1.09%1 1.27% 1.45%

Trend in R&D budget (Million EUR)

In Spray technology, attention focused on both techno-logical aspects and the development of new designs. TheGroup has made significant progress towards the indepen-dent production of components of the mixing and measu-ring system of the Spray robots, for own use, which safe-guards the patented technology even more effectively. Atthe same time, products were developed which differ inappearance from the traditional leather structure andoffer manufacturers the opportunity to introduce inno-vative designs in the car interior.

In general, it can be stated that the research centrealready has a number of possibilities ready for applicationwhich are currently awaiting commercial development. Toencourage the commercialization of these new products, itis now a matter of being involved in the discussions withthe car manufacturers at the earliest stage of prototyping.

Budget 2003: EUR 17.2 million

Flexible foam> 19%

Other> 2%

Insulation> 2%

Automotive> 77%

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Safety and the EnvironmentThe Group continued to pay particular attention to safety, health and the environment in 2003. Ineach of these three fields, efforts focused primarily on improving the results of past years stillfurther. New initiatives were also developed to strengthen the safety, health and environment policyor to adapt it to the latest trends.

Safety ~ The safety aspect was already selected theprevious year by the European Works Council (EWC) as oneof the most important topics. The ensuing dialogue has ledto concrete action plans. Reports are made on these planswithin the EWC and they have already been the subject of afirst evaluation. As a result, alongside general, very fun-damental safety provisions, new points for attention havealso appeared on the agenda, such as ergonomics, andaction plans have been drawn up to prevent, for example,back complaints and other ailments caused by repetitivemovements. In most countries, these measures have al-ready yielded conspicuous results.

Health ~ Recticel has already been identifying sub-stances which are proactively banned from its own pro-duction process for over five years. In this way, the Groupaims not only to anticipate possible future legislation, butalso to play an active role in preventing any potential riskfor the end-user.The list drawn up by Recticel is currently being discussed bythe European umbrella associations of polyurethane pro-ducers, where a great deal of support can be counted onfor the principle. The Group is proud to be able to play aleading role and to make a significant contribution to thesafety of the workers and end-users at this level too.

Environment ~ Care of the environment is nothingnew and continues unabated. Although the majority ofactions are not confined to just one year and call for con-tinuous monitoring, there is always scope for new initia-tives or changes in emphasis. In 2003, together with theIDC, considerable efforts were made to confine possibleemissions to an absolute minimum through optimization ofthe chemical formulas. A great deal of attention is alsopaid to energy-saving, with a view to limiting consumptionof electricity, gas and mineral fuels to a minimum.

Health, safety and environment are a daily concern,calling for continuous monitoring and promotion. It is nota matter of shifting attention constantly and completelyto new actions all the time. The Group is convinced that thebest results tend to be achieved through far-reaching,sustained efforts with respect to the traditional, everrecurring themes, supplemented where appropriate withuseful extensions to fields where there is the greatestpotential for improvement. Although the points on whichthis policy focuses will possibly be less spectacular inthemselves, the results, which can only be achieved in thisway, will prove that the Group is successful in fulfilling itsleading role in these fields too.

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Quality policyThe daily concern for quality and the efforts to step up the Group’s performance as far as possiblewere underpinned in 2003 by a number of new initiatives, which allow Recticel to keep track of thelatest trends in quality policy.

The success of the ‘6 Sigma’ methodology in the carindustry led to the Group gradually introducing specificprinciples of this working method into its own system. Itsaim is not only to ensure the quality of the derivedproducts, but also to further optimize the actual produc-tion processes.

The ‘6 Sigma’ method was initially started up in the Group’sAmerican plants, but since 2003 it has also been intro-duced in other countries. The principles of the methodo-logy are applied mainly in the automotive business line andare also used by customers, such as Volvo, with whomRecticel has cooperated actively to define specific needsand the potential of this method.

The introduction of the ‘6 Sigma’ method allows betteridentification of certain areas of risk in the productionprocess, which can then be adjusted in order, for example,to limit waste as far as possible. At the same time, this im-proves the delivery performance to the customer (throughlower ppm).

The ‘6 Sigma’ method fulfilled its objective and conspi-cuous results have already been achieved in the fields inwhich the principles are implemented.

In the meantime, the ideas of the new method have alsobeen transferred to the supporting Shared Service func-tions of the Group, where they are applied to the admini-strative processes. This entails defining the expectationsof primarily the internal customers in Service LevelAgreements, mapping out the administrative processesand determining the results hoped for. Monitoring is car-ried out by means of Key Performance Indicators, which arethe subject of regular evaluations.

Although quality care is an established component ofeveryday policy and is based on fixed, unchanging prin-ciples, the Group is very enthusiastic about the metho-dology which it introduced in 2003 as extra support. It isconvinced that the improvement in the internal processeswill inevitably also benefit the quality of the goods andservices supplied.

Business lines

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18 Polyurethane foam: production diagram19 Production plants21 Flexible foams26 Bedding30 Insulation34 Automotive

Creating real life experiences

1 > The Recticel Group 2 > Business lines 3 > Information to shareholders 4 > Financial section

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Polyurethane foam: the production diagram

Recticel’s PU production process yields rigid or flexiblefoam according to the formula used. Rigid foams are usedprimarily for insulation and can be produced in panels, butalso in larger blocks which can later be cut into morecomplex components.

Recticel’s other business sectors mainly use moreflexible types of foam. Most flexible foams are produced inblock form (slabstock) and then cut into various shapesand sizes (conversion) (for example, for the furniture in-dustry). Flexible foams can also be manufactured in spe-cific moulded shapes; this process is applied especially inthe production of car seat cushions.

Recticel’s research and development expertise has ena-bled it to produce polyurethane foams with new finishesand properties. For example, Colofast and Colofast Spraytechnology, both used with great success in the auto-motive industry, were the result of this.

CRUDE OIL

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Flexible foams SprayRigid foams

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MouldingBlocksPanelsBlocks

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POLYURETHANE FOAMS

FLEXIBLE FOAMS AUTOMOTIVEBEDDINGINSULATION

Conversion

The petrochemical industry refines some 95% of the crude oil it processes into naphtha and alliedproducts. Various other chemicals can be distilled from the 5% residue from the refining process,including polyhydroxy compounds and isocynates, the main raw materials used in the production ofpolyurethane foam (PU).

World production of plastics: 150 million tonnesWorld production of polyurethane (PU): 7.5 million tonnesEuropean production of polyurethane: 2.5 million tonnesEuropean production of flexible foam: 750,000 tonnesRecticel’s production of flexible foam: 200,000 tonnes

PU applications:Furniture, Automotive industry, Shoes, Construction and industry, Adhesives, Paints, Polymers, …The estimated annual growth of the European furniture market amounts to 3%, or 10,000 tonnes of PU

>

Flexible Foams InsulationBelgium: Wevelgem

TurnhoutBelgium: Hulshout

GeeraardsbergenFrance: Langeac

LimogesMassevauxRouenBelfortNoyen

Germany: WattenscheidJöhstadtHassfurt

Austria: TimelkamSwitzerland: Büron

FlühPoland: Lodz

Czech Republic: Jablonec

BeddingBelgium: Wetteren

HulshoutFrance: Trilport

Germany: RheinbreitbachWackersdorfEspelkampMallersdorfRüsselsheimUnterriexingen

UK: CorbyCzech

Republic: TepliceMlada Boleslaw

USA: Fountain Inn, SCAuburn Hills, MIClarkston, MITuscaloosa, AL

Japan: Nagoya

Automotive

In addition to the above-mentioned production plants,Recticel has some 60 other conversion units or sales offices in 20 countries.

Production plants

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Belgium: WetterenFrance: Langeac

LouviersThe Netherlands: Kesteren

Germany: BexbachBurkhardtsdorfDüsseldorfEbersbach

UK: AlfretonSweden: GislavedAustria: Kremsmünster

Italy: Gorla MinoriGreece: Aspropyrgos

Spain: Ciudad RodrigoPolyniaCataroja

Poland: ZgierzHungary: Sajobabony

Romania: Sibiú

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Facts & Figures ~

> The turnover of the European furniture market amounts tosome EUR 12.5 million.

> Italy and German account for approximately 53% of thistotal market.

> Of the total furniture imports into the EU, 50% come fromPoland.

> The European market in foam for the furniture sectorcomes to approximately 747,500 tonnes.

> The European technical foams market comes to approxi-mately 92,000 tonnes.

> There is a link between GDP and consumption of polyu-rethane foam per head of the population. In the EuropeanCommunity, 1.2 kg of foam is produced each year per headof the population, whereas in Romania only 0.3 kg is pro-duced at present.

Operating cash flow = operating profit (before financial result, extraordinary result,tax and minority interests) + depreciation on intangible and tangible assets +amortization of consolidation differences Operating cash flow is not equal to the gross variation in cash from operatingactivities, as indicated on page 61.

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The flexible foams business line covers the manufacture, conversion and marketing of flexible po-lyurethane foam. The business line is the common denominator for three sub-sectors, which are eachdistinguished by the typical properties of the types of foam, the individual character of the pro-duction process or the typical possible applications of the foam.Most types of foam coming under this business line are manufactured in the form of slabstock and thenconverted by cutting into smaller components or finished products.Depending on their use, types of flexible foam are classified under ‘comfort’, which focuses mainly onthe furniture and mattress industry, or ‘technical foams’, which covers a large number of types offoam for domestic or industrial use, often in high-tech applications. The third business line sub-sector is that of ‘composite foams’, which is the result of Recticel’s active contribution in the fieldof recycling.

2003 ~ not a bad year in a difficult market

Sales rose by 0.6% to EUR 404.5 million(*). Lower volumes in the Western European furniture industrywere partially offset by increased production in Central Europe and the growth of sales in the‘technical foams’ business segment. Sales in ‘composite foams’ suffered from the low trim foamselling prices.The operating cash flow fell by 12.0% to EUR 29.8 million, mainly as a result of the low trim foamselling prices and the competitive climate which had a negative impact on the margins of the threebusiness segments. The fall was cushioned somewhat by raw materials prices returning at the end of2003 to their 2002 level.To further improve the profitability the Group decided to close two conversion units in Germany(Wabern and Bad Ditzenbach) during 2003. Fixed production costs were reduced and the Groupinvests in new markets and niches with a high added value.

(*) The sales and operating cash flow of the American subsidiary Soundcoat, which were hitherto included in the ‘automotive’ business line, have beenintegrated in the ‘flexible foam’ business line since the beginning of 2003. The 2002 figures have been adjusted to this situation to make them comparablewith those of 2003. 21

Sales (EUR million)

Flexible foams 2001 2002 2003

Growth in sales 6.7% 1.5% 0.6%Operating cash flow (million EUR) 24.9 33.8 29.8Operating cash flow margin 6.3% 8.4% 7.4%Investments in intangible 9.0 10.0 13.5(excluding goodwill) and tangible fixed assets (million EUR)Investments as % of net sales 2.3% 2.5% 3.3%

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Comfort>Activities and products ~ Recticel’s comfortbusiness sector manufactures and converts flexible polyu-rethane foam which is used as filling for all kinds of seatingand mattresses.

The long slabstock resulting from the production pro-cess is cut into smaller, transportable pieces. These smallerfoam blocks are either delivered directly to customers orare cut to shape to customer specifications in one ofRecticel’s many conversion plants. The finished products(seat pads, backs, arm-rests, mattress centres) are sup-plied directly to the furniture or mattress industry.

In a number of cases, specific components for the fur-niture industry are produced in moulds, so that subsequentcutting is unnecessary.

This wide production network has spread during the pastdecade to far beyond the boundaries of Western Europe.The activities in Central and Eastern Europe, which takeplace through the Eurofoam joint venture, have grownenormously during the same period.

2003 ~ Net sales amounted to EUR 240.3 million, 0.6%down on the 2002 figure. This shows that this sector isholding its own in terms of sales, thanks to the trend inCentral Europe.

Profits were showing the first signs of recovery at the endof the second half of the year.

Competitive situation ~ The production of PU foamhas a low entry threshold, as a result of which the Europeanmarket is highly fragmented, with a large number ofsmaller manufacturers. However, on account of the risingdemand for customized solutions and quality, the onlygroups which will remain in the future will be those withpan-European ambitions. It is therefore expected that theglobal market will consolidate further. Today, only threegroups operate at European level. Recticel and British Vitaare in the lead, each with a market share of some 20%. TheAmerican Carpenter, the third group, also plays a signi-ficant role. These three groups are characterized by thespread of their manufacturing and conversion plantsthroughout a number of European countries. The rest of themarket is divided among a large number of smaller manu-facturers. At best, they play a role in their local markets,such as Olmo in Italy and Icoa in Spain, for example.

> La Ola - by Bretz Brothers

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Strategy and prospects: advantages for thefuture ~ The Group wishes to secure its position and toensure further growth in its sales and profitability. Variousfactors play a role here:

Internal growthIt is generally expected that the European furniture sectoras a whole will grow by an annual average of 3%, which boilsdown to 10,000 tonnes of foam per year. This means thatthere are continued prospects for limited internal growth.Recticel’s main advantages are its technological edge inthe field of manufacturing and conversion techniques, itsoptimum logistical structure and its adapted marketingapproach, focused on its own European brand, ComfortBultex.

Consolidation and reorganization The concentration movement in the European PU sector iscontinuing. The number of foam manufacturers in Europehas already fallen in recent years from 120 to around 60,which was mainly at the expense of the smaller, locally or-ganized companies. Recticel is closely examining any op-portunities for takeovers or new alliances.

Geographical expansionThe Group is trying to secure its growth through geograph-ical expansion. Eastern Europe is still important, since theannual consumption of polyurethane there is still far belowthe Western European average (in Romania, for example,annual consumption of polyurethane is a mere 300 gram-mes per head of the population, whilst the Western Euro-pean average is 1.2 kilogrammes). At the same time, Recticelis building up a strong position in Southern Europe, a marketwith enormous potential. The takeover of Inespo in Spain isa striking example of this.

InnovationFinally, Recticel also expects growth through the intro-duction of types of foam with new properties, such asFramefoam (a foam with a support function which offersan excellent alternative to traditional furniture-buildingmaterials, such as wood), Sensus (a visco-elastic foamwhich ensures outstanding distribution of pressure),Foam4Care (which is used mainly in medical applicationsand which increases patient comfort, both in hospital andat home) and Dryfeel (which repels water well and is hencewell suited for use in garden furniture).

23

> Modern shapes in seating

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Activities and products ~ Recticel manufacturesseveral hundred technical foam types, often intended forrelatively smaller and specialized applications. The mainapplications for technical foams are in filtration, asairtight and watertight seals, in acoustic insulation, pack-aging material, sponges, etc. Rolls of technical foam arealso used to laminate other materials, such as textiles,leather, etc. Just like the flexible foams for comfort appli-cations, technical foams are manufactured in the form ofslabstock which is then cut. On account of the very specificapplications and the strict specifications which the typesof foam must meet, extra post-treatment is sometimesnecessary (reticulation, impregnation, etc.), which adaptsthe physical or chemical properties to the customer’srequirements.

2003 ~Sales rose by 3.0% to EUR 148.1 million.

The establishment of Corpura in The Netherlands (medicalapplications, inter alia) shows that Recticel is capable offurther development towards high-quality foam techno-logies, which is entirely in keeping with the Group’s stra-tegy.

Technical Foams>Competitive situation ~ The manufacture oftechnical foams demands the greatest precision. The che-mical know-how is consequently particularly important.Furthermore, the post-treatment which technical foamsundergo in many cases is also a complex affair. The con-sequence of all these factors is that the production oftechnical foams requires substantial investments in bothR&D and the technological infrastructure. It is precisely forthis reason that there are few manufacturers of technicalfoams. Within Europe, the sector is dominated by two majorgroups, Recticel and British Vita.

Local groups, such as Otto Bock and Reisgies, also playan important role in the German market. The Italian marketis dominated mainly by Orsafoam (in which Recticel has a33% stake) and Olmo, while Inespo (100% Recticel) andIcoa are the market leaders in Spain.

Strategy and prospects: advantages for thefuture ~ Recticel anticipates a further potentialannual growth of 5% in its technical foam activities, notincluding possible takeovers. The basis for this growth liesin creativity and innovation, which will ensure that types offoams are developed or adapted for new applications.

At the same time, there are possibilities for geographicalexpansion here too. The takeover of Inespo in Spain, forexample, opened the door in 2001 to a significant marketfor technical foams. Recticel investigates all opportuni-ties for takeovers capable of allowing the business line togrow at a faster rate.

> The “loop splitter” converts slabstock into continuous rolls.

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Activities and products ~ The slabstock cuttingprocess inevitably results in a certain quantity of trim foam.

Although the emphasis in past years was placedincreasingly on limiting the quantity of trim foam (in-cluding through a preventive approach and technologicalinnovation), Recticel is actively still seeking useful appli-cations for these off-cuts.

The foam off-cuts are cut into small flakes which are mixedwith a binder and amalgamated into slabstock, which inturn can be cut. This technique has already been appliedfor several years in the Kesteren (Netherlands) and Lan-geac (France) plants. The new products are sold under brandnames such as Recmat (sound insulation for use underfloor coverings), Recfoam (sound insulation in cars, filler forjudo mats, reinforcement for seating, packaging material,etc.) or Animate, the famous cattle mat.

2003 ~Sales fell by 3.4% to EUR 16.1 million.

The decline in sales is mainly attributable to lower trimfoam prices in the United States and also had a negativeimpact on the profits of this sector. By seeking new ap-plications, Recticel hopes to reduce its vulnerability to thevolatile trim foam prices in the coming years.

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> Packaging in Composite Foams

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Activities and products ~ In recent years, Recticel has developed into a leading manu-facturer of mattresses and slat bases in Europe.

The range of mattresses is built up around three technologies (spring, latex and foam) and in thisway meets the spectrum of market demand. Slat bases are made in both wood and plastic.

A large percentage of products are sold by Recticel under strong brand names, such as Beka,Lattoflex, Swissflex, Literie Bultex, Schlaraffia, Ubica, Rokado, Sembella, Superba, Epeda, Merinos,etc. Some are also made for sale under customers’ own brand names.

The main customers range from the major distribution groups (Conforama, Begross, Kingfisher, etc.)to the specialized retail trade.

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Facts & Figures ~

> The European bedding market amounts to some 25 millionmattresses per year.

> In 2003, Recticel manufactured approximately 2.6 millionmattresses and 850,000 slat bases.

> Recticel has 10 brands, which together account for 60%of sales.

> About 54% of the mattresses produced have a polyethercentre, 38% are sprung mattresses and 8% are latexmattresses.

2000 2001 2002 2003

384.5

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Operating cash flow = operating profit (before financial result, extraordinary result,tax and minority interests) + depreciation on intangible and tangible assets +amortization of consolidation differencesOperating cash flow is not equal to the gross variation in cash from operatingactivities, as indicated on page 61.

Bedding 2001 2002 2003

Growth in sales 6.8% - 8.9% -2.1%Operating cash flow (million EUR) 25.2 24.2 19.5Operating cash flow margin 6.1% 6.5% 5.3%Investments in intangible 8.8 7.6 6.3(excluding goodwill) and tangible fixed assets (million EUR)Investments as % of net sales 2.1% 2.0% 1.7%

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2003 ~growth of market sharein a declining market

Recticel, which achieved sales in its bedding business lineamounting to EUR 365.9 million, succeeded in limiting thefall to 2.1%. The performance of France and Austria wasrelatively stronger.

Because of the unfavourable market conditions, operatingcash flow declined by 19.4% to EUR 19.5 million.

To secure its competitiveness in this sector, the Groupembarked upon a far-reaching restructuring plan. Manu-facturing was closed down in the Netherlands and trans-ferred to Belgium. A German slat base manufacturing plantis being closed and started up in the Czech Republic.

Furthermore, actions are taken in certain countries for astronger positioning of the brands through specific marke-ting strategies (shop-in-the-shop).

> The Lattoflex Winx system

> Swissflex, top quality in bedding

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Strategy and prospects: advantages for thefuture ~ Recticel anticipates slight growth in thebedding sector at European level. The competitive pressurewill however result in slight price erosion. Further opti-mization of the product mix should enable Recticel to finda suitable solution to this.

Growth in profitabilityThe production process for mattresses is undergoing fur-ther optimization and automation in a number of plants. Itis intended through ‘plant dedication’ to arrive at op-timum utilization of the production machinery, with someplants concentrating solely on brand products and otherson products without brand name.

Recticel has also taken steps to centralize its purchasingpolicy further as regards strategic raw materials (latex,springs and textiles).

Strategic cooperation The most important link in the growth of the sector is un-doubtedly the development of the strategic alliance withPikolin, Spain. The new group, with its 1000-strong work-force and 8 plants, is the absolute market leader in Francewith brands such as Literie Bultex, Epeda and Merinos.

It is now a matter of capitalizing to the full on thecooperation between the Spanish and French partners andall potential synergies, in both France and Spain itself.

Competitive situation ~ The European beddingmarket is dominated by two European groups. Apart fromRecticel, the Swedish Hilding Anders (Crown Bedding, Pull-man, Slumberland, Wifor, etc.) also plays a prominent role.

In addition, a number of other manufacturers, most ofthem originally family companies, are firmly entrenched inlocal markets. For instance, Sumitomo of Japan, with itsbrands Treca and Dunlopillo, still has strong presence onthe French market.

Recticel has a market share of at least 15% in all thecountries where it is present.

> The new ‘Shop-in-the-shop’-concept

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Activities and products ~ Recticel manufactures polyurethane and phenol rigid foams forthermal insulation.

Recticel’s insulation business line consists of two segments, named according to the product ap-plication.

On the one hand, there is the construction industry, for which Recticel produces foam in the form ofpanels to insulate walls, floors and roofs.

On the other hand, there is industrial insulation, for which foam is produced in the form of largerblocks (slabstock). These are then cut into specific shapes (plates, segments and bends) to insulatepiping in buildings and industrial installations and into panels for insulating refrigerated vehicles,etc.

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> The European market produces some 500,000m3 insu-lating foam for industrial applications each year.

> In 2003, Recticel produced approximately 145,000m3

of foam for industrial insulation and 550,000m3 insu-lation material for the construction industry.

> Recticel has centralized its production in two plants:Turnhout (industrial insulation) and Wevelgem (con-struction).

> 29% of Recticel’s sales in the insulation sector come fromindustrial insulation, 71% from construction.

> Polyurethane accounts for 16% of the European demandfor insulation material for the construction industry.

Operating cash flow = operating profit (before financial result, extraordinary result,tax and minority interests) + depreciation on intangible and tangible assets +amortization of consolidation differencesOperating cash flow is not equal to the gross variation in cash from operatingactivities, as indicated on page 61.

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Growth in sales - 6.6% - 13.1% +4.5%Operating cash flow (million EUR) 10.4 10.4 10.3Operationele cash flow-marge 9.9% 11.4% 10.8%Investments in intangible 2.7 4.7 1.6(excluding goodwill) and tangible fixed assets (million EUR)Investments as % of net sales 2.5% 5.1% 1.7%

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2003 ~ stable and strong

Sales came out at EUR 95.7 million, 4.5% up on the 2002figures. The increase is mainly attributable to a rise in in-dustrial insulation and to the sale of insulation materialfor construction in the United Kingdom.

The operating cash flow remained stable at EUR 10.3 million.

ConstructionWhereas sales in this sector declined slightly in most Wes-tern European countries, in the United Kingdom they grewstrongly, easily compensating for the fall in the othercountries. Profit rose slightly thanks to a strong secondhalf of the year.

Industrial insulation (Tarec)Tarec’s sales rose slightly, mainly on account of the ful-filment of a number of export contracts. In spite of someextraordinary factors, such as the bankruptcy of a majorFrench customer and reorganization costs for the plant inTurnhout, the profit ended up only just below that of 2002.

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> The Exhibition Center in Bilbao. 11.000 m2 Powerdeck roof insulation.

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Three measures are to ensure that the profit from theinsulation sector will rise again in 2004. The Group will takeall the necessary steps for the business activities of thissector to reach breakeven point in Germany, to boost theproductivity of the Turnhout plant further and to draw themaximum synergy from the new Benelux organization.

Strategy and prospects: advantages for the future ~

Growth through product innovationRecticel has achieved a real breakthrough with its Taufoam products, Powerdeck and Powerline. Both productsare characterized by their low weight, their high com-pressive strength and their outstanding fire-resistantproperties. Tau foam is therefore a fully-fledged alterna-tive to mineral wool (Rockwool), which still has the largestmarket share within thermal insulation material for theconstruction sector.

Tarec developed VacPac in the past, a super-insulatingtype of foam for cold insulation (e.g. refrigerators) and al-so new high-density support rings which are used for theinsulation of piping. These products will be marketed byTarec.

Growth thanks to environmental standardsThe problems surrounding the greenhouse effect, CO2 emis-sions and global warming are ensuring that the importanceof good insulation is kept constantly in the news. A largeproportion of the standards the industrialized countrieshave set themselves as targets to prevent all these un-wanted effects can be achieved through better insulation.

In most cases, better insulation means using largerthicknesses of traditional materials. However, the increa-sed weight and volume associated with greater thicknesseslimit their practical application. Because it provides betterinsulation for an equal thickness and is extremely light,polyurethane foam offers a solution here. Recticel expectsthe polyurethane foam market to expand by some 2% to 3%per annum over the next few years.

Competitive situation ~ The market for insulationfor the construction industry is highly fragmented. On theone hand, there are various alternative products, amongwhich mineral wool is undoubtedly the best known. Withinthis range of insulation materials, polyurethane has atotal market share of 16%. This market share is distributedamong a large number of suppliers. Alongside Recticel,some of the best known names are Kingspan, Ecotherm andEfisol. The majority however are smaller, locally organizedmanufacturers, who have difficulties in meeting the everkeener competition and the demand for high-qualityproducts.

Recticel also has a presence in industrial insulation via itssubsidiary Tarec Insulation, which trades in a specialistmarket. Its products are especially suitable for cold in-sulation, while the majority of other usual materials tendto be used for warm insulation. Tarec plays a leading role inthis market segment at world level.

> the new packaging robot in the Wevelgem plant.

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Activities and products ~ Recticel’s automotive business line has proved to be the Group’sfastest-growing sector in recent years. One of the reasons is that polyurethane foam is usedincreasingly in the automotive industry. Moreover, Recticel has developed revolutionary technologyfor the production of innovative, high-quality interior trim. Recticel’s automotive business line concentrates not only on the more traditional applications forPU in cars, but also on three strategic activities:

> manufacturing moulded seat cushions > window encapsulation> manufacturing interior trim components or ‘Spray’,

named after the unique, patented technology.

Facts & Figures ~

> 54 million cars were sold worldwide in 2003. Europe is res-ponsible for about 1/3 of the total production.

> The European market is expected to grow in the comingyears by 16 to 18 million cars, mainly on account of growthin Central Europe.

> The average length of a contract in the automotive in-dustry is 6 to 7 years.

> Recticel has 13 patents on its Colofast Spray technology,protecting both the chemical properties and the techno-logy. In addition, the procedure is under way for 10 newpatents.

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309.8 317.5

41,8%

6,9%

27,4%

23,9%

Seating27.4%

Window Encapsulation23.9%

Spray41.8%

Traditional applications6.9%

Automotive 2001 2002 2003

Growth in sales 20.8% 27.6% 2.5%Operating cash flow (million EUR) 33.2 27.7 16.0Operating cash flow margin 13.7% 8.9% 5.0%Investments in intangible 44.3 44.1 78.1(excluding goodwill) and tangible fixed assets (million EUR)Investments as % of net sales 18.2% 14.2% 24.6%

Operating cash flow = operating profit (before financial result, extraordinary result,tax and minority interests) + depreciation on intangible and tangible assets +amortization of consolidation differences.Operating cash flow is not equal to the gross variation in cash from operatingactivities, as indicated on page 61.

Sales (million EUR)

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2003 ~foundations of improvement laidafter a difficult year

In spite of the 1.7% decline in European car production,sales of the automotive business line rose by 2.5% to EUR317.5 million(*).

Operating cash flow dropped by 43.8% to EUR 16.0 million.

SeatingSales rose by about 3.0% to EUR 86.9 million, reversing thetrend of the first six months. Increased activity in Espelkamp(Germany) and the start-up of the new plant in Trilport,France (Peugeot and Citroën) compensated for the delay ina number of programmes and lower than forecasted vo-lumes for a number of car models (the most important ofwhich was the Ford Mondeo) during the second half of theyear.

The delayed contracts and the fall in volumes,combined with the raw materials price rises of the first halfof the year which put the margins under pressure, depres-sed operating cash flow.

(*) The sales and operating cash flow of the American subsidiary Soundcoat, whichwere hitherto included in the ‘automotive’ business line, have been integrated inthe ‘flexible foam’ business line since the beginning of 2003. The 2002 figures havebeen adjusted to this situation to make them comparable with those of 2003.

To withstand this situation, the Group finds itself obligedto carry out radical restructuring in the Hulshout plant(with the stoppage of two of the three production lines asa result).

In the meantime, Recticel’s and Woodbridge’s six Con-tinental European plants were united in the joint ventureRecticel Woodbridge Moulded Foam, which as a result isdeveloping into the leading independent European manu-facturer of moulded foam seating, with a 25% market share.The new structure is 70% controlled by Recticel and 30% byWoodbridge.

As a result of the start-up of new programmes for VW(Passat and Golf) and Opel (Astra), the joint venture ex-pects to be able to boost its total sales in 2004 to some EUR140 million and to improve its profitability considerably.

Car windows (‘exteriors’)In the ‘exteriors’ segment (both ‘window encapsulation’ or‘converting’ and the sale of ready-for-use compounds or‘compounding’), sales rose by 2.2% to EUR 78.2 million.

A number of new programmes were running into quality andproductivity problems in the ‘converting’ sector, which ledto a fall in profitability. The problems have now been sortedout.

The ‘compounding’ activity gave evidence of healthy growthin sales and profitability. China is becoming an importantnew sales market.

> The dashboard of the Mercedes E-class in Colofast Spray, Recticel’s contribution to comfortable driving in a top-class car.

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Interior trim (‘interiors’)Total sales came out at EUR 132.8 million, a 15% increase.During the first half of the year, the Group launched newprojects for Honda in Japan and for BMW (the new 5-seriesand the X3). During the second half of the year, there wasthe new project for the Mercedes Vito.

Because of the postponement on the one hand and theacceleration on the other hand of two different projects inone plant, start-up costs increased. Apart from that, theGroup incurred a non-recurring development cost to en-sure its future technological progress.

The profitability of the plants where the start-up pha-ses have been completed has improved substantially com-pared to 2002. Apart from that, licensing revenues fromthe activities in Japan for a Toyota project had a positiveimpact on the profitability.

In the future, the Group will start up a number of projectsfor both existing customers (new Mercedes A in 2004, newBMW3 in 2005) and new customers (VW Passat in 2005).Among other factors, these contracts will permit the salesof 2002 in this activity to double by 2006, which clearlyshows that the Group’s patented technology is today thebenchmark in the market.

To solve the problems of the past once and for all, anew management structure was chosen, which will concen-trate mainly on the control of all the operational and in-dustrial risks.

The development of its industrial network (11 Spray plantsspread over three continents), together with the potentialof the technological innovation, will allow the Group tomaximize the revenues from these activities in differentways, with lower investment requirements

Prospects: advantages for the future ~ Throughthe growth in Central Europe, it is expected that the pro-duction of the European automotive industry will expand inthe next five years by 16 million to 18 million cars per year.Recticel is firstly counting on exponential growth in pro-fitability and average growth in sales of 8% per year.

Recticel has already received a number of new contracts,in each of the three technologies, which will be fulfilled inthe coming years. However, the greatest growth is expectedin the Spray department.

The unique patented Recticel technology is receivingconstantly growing attention among a large number of carmanufacturers. The expectations for the future, bolsteredby a large number of new orders for the short and mediumterm, are consequently spectacular.

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COLOFAST SPRAY Expected Sales [million EUR]

Total value new contracts (2001):

1,5 billion EUR

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The technology made a breakthrough in new parts of theworld and is applied to an increasing extent in mid-rangecars. Moreover, the technology is developing in such a waythat Recticel no longer confines itself to the production ofdashboard trim, but is focusing increasingly on supplyingthe complete interior trim, including door panels, etc.

Moreover, Recticel has started up the first commercialcontract in which the thin top layer in Colofast Spray is atthe same time provided with a soft underlay in flexiblefoam, thereby simplifying the industrial process conside-rably for dashboard manufacturers. Recticel has all theresources in-house to simplify the entire process evenfurther in the future and to increase its profitability.

At present, Recticel has new orders on its books to a totalvalue of EUR 1.5 billion.

In window encapsulation, growth is expected not onlythrough the new contracts which Recticel currently has onits books. By affixing ‘add-ons’ to the glass (electronicdevices for the fitting of aerials, heating, lights, etc.),Recticel creates extra added value which is appreciated bya number of manufacturers and which has already led toconcrete contracts.

Competitive situation ~

Moulded seats In just a few years, Recticel has increased its activities inthis business segment more than tenfold. The Group’s com-petitive strength is due primarily to its research and de-velopment capabilities, but also to its geographical spread.The cooperation of Woodbridge will strengthen this posi-tion even further.

Window EncapsulationA number of technologies and raw materials can be used toensure a watertight seal for car windows. Recticel, as ma-nufacturer of PU-RIM is world leader not only in window en-capsulation itself, but also in the supply of ready-to-usecompounds to companies in both the United States ofAmerica and Europe. The most important factor in this suc-cess is Colofast technology, a product of aliphatic originwith long-term colour stability characteristics.

Cockpit and interior trimThrough its development of Colofast Spray technology,Recticel has made polyurethane into the ideal response tothe demand of the automotive industry for attractivealternatives for the traditional materials. The Spray tech-nology and the success it is experiencing among manu-facturers offer the Recticel Group enormous competitiveadvantages, which are well protected by a number of pa-tents.

> Current contracts in the automotive sector, per activity

Moulded foam Window encapsulation Interior trim

BMW 3-series 3-series • 5-series • 7-series •6-series • X-3 • X-5 • Z-4

Mercedes C-class • SLK • Smart four two E-class C-class • E-class • Vanio • SLKSmart roadster • Evo bus C-class convertible & coupe • Vito

Lancia Arm rests various models LibraFord Fiesta • Focus • Mondeo • Street KaVolvo Volvo 60 / 70 /80 /90 S70Opel Astra • Zafira • Vectra • Agila Astra • Corsa • Epsilon • Speedster Astra • Vectra

SigmaGM Park AvenueRenault Megane • Scenic • EspaceVolkswagen Golf • Passat • Transporter Passat • Bora • Touran • Seat ToledoAudi Audi A6 • Audi TT convertible & coupe Audi A6 avantSkoda Fabia • Octavia • Felicia Fabia • Octavia OctaviaMitsubishi PajeroNissan Prima StarPSA Citroën C2 / C3 • Peugeot 206 Peugeot 307 • Peugeot 407Toyota Yaris Land CruiserHonda Inspire

> Window Encapsulation.High-tech application of Colofast.

Informationto sharehoulders

3

40 Share information43 Switch to IAS/IFRS44 Board, management and auditors45 Corporate Governance

Adding more value to life

1 > The Recticel Group 2 > Business lines 3 > Information to shareholders 4 > Financial section

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Number of shares ~ The number of Recticel sharesin issue as at 31 December 2003 came to 28,333,010, thesame number as the previous year. The shares are quotedon Euronext (Brussels) and are distributed as follows:

The shares are either bearer (in denominations of 1, 10, 100or 1,000 shares), or registered.

Type Number % Market segment Code ISIN number

Ordinary: 27,900,695 98.47 Continuous market REC BE0003656676VVPR: 432,315 1.53 Spot market RECV BE0005121778

Total: 28,333,010 100.00

Reuters code: RECTt.BRBloomberg code: REC BB

>

Shareholder Ordinary shares1 VVPR shares1 Total1

Rec-Hold2 11,742,148 175,733 42.06%Mercator Verzekeringen 5,497,710 79,043 19.68%Rec-Man 1,354,783 0 4.78%Public 9,306,054 177,539 33.47%Total 27,900,695 432,315 100.00%

(1) Since each share confers one voting right, the percentages also tally with the voting control.(2) For new situation as from 7 May 2004 see page 48 (Relations with the reference shareholders)

Distribution among shareholders (by category at 31 December 2003)

Rec-Hold and Rec-Man ~ Rec-Hold, Recticel’sreference shareholder, is the holding company set up inJuly 1998 in the context of the takeover of the stake inRecticel held by Société Générale de Belgique. Followingthe reorganization of 2003, the investors of Rec-Hold areLessius, Compagnie du Bois Sauvage, VEAN NV (the invest-ment partnership of Luc Vansteenkiste (CEO)), Sinvest NVand Lennart NV.

Rec-Man is the ad hoc company set up by 40 owner-mana-gers of Recticel in 1998 after the takeover by Rec-Hold ofthe Société Générale’s shares.

(Also see additional information on page 48: “Relations withthe reference shareholders’)

Trend in the share ~ Between 31 December 2002and 31 December 2003, the ordinary Recticel share fellfrom EUR 9.20 to EUR 7.20, down 21.7%. The share reacheda high of EUR 9.40 on 16 January 2003 and a low of EUR 6.90on 11 December 2003.

The months in which the greatest volumes were tradedwere September (165,819 shares), June (156,943 shares),August (156,746 shares), December (134,978 shares) andOctober (127,585 shares). The mean monthly volume tra-ded during 2003 came to 92,977 shares. The mean daily vo-lume traded came to 4,481 shares. The VVPR share, which isfar less liquid, fell during the same period from EUR 9.20 toEUR 7.61, down 17.3%. The VVPR share reached a high ofEUR 9.70 on 13 January 2003. Its low of EUR 7.61 was recor-ded on 24 December 2003.

On 31 December 2003, the market capitalization ofRecticel came to EUR 204.2 million, as opposed to EUR260.7 million one year previously.

Share information

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Liquidity of the share ~ During the past year,Recticel continued the initiatives it had started previouslyto improve the liquidity of its share. In spite of the furtherexpansion of its proactive investor relations policy (seebelow), the retention of a liquidity provider and the in-clusion in Euronext’s NextPrime quality segment, the liqui-dity of the share declined in 2003. As a result of the difficultmarket conditions, the mean daily volume halved to 4,481shares.

In the NextPrime segment context, Recticel is classifiedunder the heading “Chemicals – Advanced Materials”.

Inclusion in indexThe Recticel share is included in two share indices, namelythe Euronext NextPrime All index and the VLAM-21 index.

The NextPrime All index is a general small-cap shareindex constructed around 143 shares which form part ofthe Euronext NextPrime quality segment. Recticel’s weigh-ting in this index is 0.40%.

The VLAM-21 index consists of the 21 most represen-tative Flemish listed companies. Since 1 April 2004, theweight of Recticel in this basket of shares is 1.6%.

Buying up of own shares ~ No own shares werebought up in 2003.

Stock option plans ~ No new stock options wereissued in 2003 in the context of the Recticel Stock OptionPlan in favour of the senior international executives of theRecticel Group.

The total number of warrants not yet exercised thereforeamounts to 8.29% of the potentially fully diluted numberof shares (after exercise).

Monitoring by Financial AnalystsAt the beginning of 2004, 6 analysts were monitoring theRecticel share. Through more active monitoring, Recticelhopes in the future to be able to count on greater attentionamong both private and professional investors, at homeand abroad.

The institutions actively monitoring Recticel and whichalso publish regular analysis reports on it are (in alpha-betical order):

> Bank Degroof> Delta Lloyd Securities> Fortis> ING Barings> KBC Securities> Petercam

These analyst reports are available for information free ofcharge on the Recticel website (www.recticel.com).

Issue Number of Number of warrants Exercise price Exercise periodwarrants issued not yet exercised (in EUR)

1995 86,350 86,350 11.16 01 feb ‘97 - 31 dec ‘041996 329,232 309,520 8.53 01 feb ‘98 - 31 dec ‘051997 329,232 301,270 7.54 01 feb ‘99 - 31 dec ‘061998 329,512 329,512 9.47 01 feb ‘00 - 31 dec ‘07

Jan 1999 330,232 330,232 9.79 01 jan ‘03 - 30 dec ‘08Dec 1999 330,640 330,640 9.70 01 jan ‘03 - 08 dec ‘08

2000 333,320 333,320 9.60 01 jan ‘04 - 06 dec ‘092001 439,160 439,160 8.67 01 jan ‘05 - 06 dec ‘102002 100,000 100,000 9.50 01 jan ‘06 - 05 dec ‘11Total 2,607,678 2,560,004

The present outstanding stock option plan (as at 1 January 2004) can be summarised as follows:

Annual General Meeting 2004 18 May 2004Date of payment dividend 28 May 2004Announcement of results1st half 2004 03 September 2004Announcement of annual results 2004 mid-March 2005

Shareholders’ calendar>

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Investor RelationsJust as in past years, in 2003 Recticel continued the coursealready embarked upon of developing a proactive financialcommunications policy. In this context, a number of ad hocinitiatives were taken to promote the visibility of theRecticel share, both in Belgium and abroad.

In this respect, particular attention was paid to thedevelopment of ongoing relations with the private share-holders. By participating at various investor fairs (“Dag vanhet Belgisch Aandeel (Day of the Belgian Share)” - Zellik,March 2003; “VFB Happening” - Antwerp, March 2003),giving company presentations at private investment clubsor special investor evenings organized by financial institu-tions and organizing company visits, Recticel was able tocount on considerable attention. In the future, these effortswill be continued unabated.

As well as direct personal contact, Recticel will also bemaking further use of the latest techniques to improve itsrelations with investors and interested parties. In 2003, allpress releases were transmitted immediately by e-mail onthe day of publication to all registered interested parties.

During 2003, Recticel adapted its website with a viewto better quality communication with shareholders.

As well as private investors, Recticel naturally also re-mained attentive to the professional investors, analystsand the financial press. In 2003, various road shows wereorganized, mostly with foreign institutional investors(Paris, London Edinburgh and Frankfurt). In the same con-text, Recticel also took part in the “NextPrime Event” inParis, organized by Euronext in April and September.

In 2004, Recticel will step up its efforts both in Belgiumand abroad by developing the existing contacts furtherand seeking out new relations. The investor relations ini-tiatives for the Dutch market are the specific responsibilityof a local Dutch Recticel manager.

The details of the Investor Relations contacts are to befound at the end of this annual report.

Dividend policy ~ The General Meeting decides onthe appropriation of the amounts available for distribu-tion, on the basis of a proposal of the Board of Directors.

The dividend policy underwent a fundamental reviewafter the ordinary and preference shares were placed on anequal footing in 1998. Up to and including the 1998 finan-cial year, pursuant to the articles of association, 95% ofthe profit had to be paid out to the holders of preferenceshares. After the abolition of preference shares, it was de-cided that, from the 1999 financial year, a smaller percen-tage of the profit would be distributed among all share-holders.

Dividend

Gross dividend per share: EUR 0.17Date of payment dividend: 28 May 2004On presentation of coupon: nr. 10

The basic principles for the dividend pay-out were clearlydefined. Recticel wishes to allow a prudent increase individends in the coming years. As regards profit appro-priation, the Board of Directors will try to achieve the rightbalance between guaranteeing a stable dividend andmaintaining sufficient possibilities for investment tosecure the growth of the company and the balance sheetstructure in the longer term.The ultimate intention is to arrive in future at a pay-outratio of 30% to 50% of the Group’s profits after tax.

Dividend payment ~ Further to the expiry of thepreferential right attached to preference shares in 1998,the former preference shares were converted into ordinaryshares, which all give entitlement to payment of a divi-dend.

Subject to approval of the appropriation of profit by theAnnual General Meeting on 18 May 2004, a dividend will bepaid of EUR 0.17 gross per share (for ordinary shares EUR0.1275 net (-25% withholding tax) and for VVPR shares:EUR 0.1445 net (-15% withholding tax)). This dividend willbe payable from 28 May 2004 on presentation of coupon No10 at branches of the following banks: Bank Degroof –Fortis Bank – KBC.

Dividends in respect of registered shares will be paid bytransfer to the shareholders’ bank accounts.

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SWITCH TO IAS/IFRS

In accordance with the information given in the 2002 annual report concerning theintroduction of IFRS from 2004, a plan of action was launched and during 2003 theGroup carried out an in-depth study on:

> the major differences between the bases of the Group’s present financial reporting and IFRS regarding the processing method, the valuation methods and the presentation;

> the additional accounting information required under IFRS;> the required changes to information systems and flows;> the historical data which are necessary and have to be analysed to draw up the

opening balance sheet at 1 January 2003 according to IFRS.

The most important differences which have an impact on the consolidated capitaland reserves at 1 January 2003 and/or future business results are the following:

Intangible assets which meet the criteria of IFRS 38 are capitalized if the futureeconomic benefits arising from these assets are sufficiently identifiable.In this context, the Group has already applied IFRS 38 since 2001 for the capi-talization of the development costs in the automotive business line.If the expected cash flows from these assets or from the sale thereof at the end oftheir economic life are not in line with the capitalized value, a special write-down(impairment) is undertaken in accordance with IFRS 36. The main assets comingunder this category to which these rules apply are software, development costsand goodwill on customers and business assets.

The rules of IFRS 36 are also applied to the goodwill on consolidation, for which thetop-down approach is first used. Under this method, the extent to which the bookvalue can be allocated on a reasonable and consistent basis to the smallestrelevant CGUs (cash flow generating units) of each of the Group’s business lines isexamined. Parameters generally taken into account for the application of thismethod include the economic cycles, the amalgamation of units, the business planand restructuring plans.

The capitalization of tangible assets according to IFRS 16 is subject to 1. theapplication of IAS 36 concerning the impairment and 2. a re-specification of theeconomic life and the associated depreciation rate, which must be in accordancewith the practices of competitors in the same sector.Financial and tangible assets intended for sale will be booked at their real value.According to IFRS 20, the investment subsidies, which were hitherto booked tocapital and reserves, are deducted from the gross value of the assets for which thesubsidies were obtained

The valuation methods for inventories already comply with the IFRS rules. As aresult of the development of subcontracting in the automotive business line, theGroup decided to anticipate the application of IFRS 11 to ‘work in progress’. It usesthe percentage of completion method for this, with strict observance of theconditions set out under IFRS 11.

In accordance with IFRS 12, all deferred tax income and charges will be booked tocapital and reserves from 1 January 2003. Latent tax assets deriving from taxlosses which may be carried forward are recognized in so far as there are sufficienttaxable temporary differences or sufficient for taxable profits to be made in thefuture. Compliance with this condition for recognition is underpinned by an eva-luation process which is required under IFRS and which, partly on the basis of busi-ness plans, implies a strict selection of the tax assets.

A review of the provisions was carried out, according to the strict rules of IAS 37.The principal items affected in this respect by the introduction of IFRS are the pro-visions for pensions (IAS 19) and environmental risks.The introduction of IAS 19 will have a one-off impact on the provisions through 1.the booking of all unrecognized net actuarial gains and losses, cumulated up to 1January 2003 according to the former standard (FAS 87-88), and 2. the booking ofadditional provisions for the recognition of the commitment to participate inseniority bonuses and early retirement costs which were not recognized under theformer standard.The early retirement benefits granted in Belgium are considered as a de facto com-mitment and for this reason they are considered as end-of-career benefits.The commitments deriving from the early retirement scheme in Germany includethe commitments with regard to the expected future beneficiaries and are pro-cessed as severance pay.With regard to environmental aspects, a general investigation conducted by themanagement according to the group standards applicable will lead to adjustmentof the current provisions

Recticel has undertaken a thorough screening of all financial assets and lia-bilities, in accordance with the provisions of IFRS 39 with regard to their recog-nition and valuation, as well as regarding the provision of information, includingthe processing in the accounts of hedging transactions, according to their iden-tification and effectiveness.The interest rate risk is managed centrally and the group manages a portfolio ofinterest rate swaps (IRS) to hedge against interest rate fluctuations on the moneymarket. Since the hedging is undertaken on a global basis and is therefore insuffi-ciently effective within the meaning of the conditions described under IAS 39, theIRS portfolio will be valued at market value from 1 January 2003. The unrealizedprofit or loss arising from this will have an impact on capital and reserves. The re-valuation of this portfolio will be carried out on an annual basis and any profit orloss will be shown in the income statement.

The additional developments in the information system necessary for the pro-duction of the financial statements in accordance with IFRS relate mainly to theefforts to implement and update SAP as a standard within the Group. The Grouphas also gathered together and analysed the historical data necessary to draw upthe opening balance sheet and to allow a relevant comparison to be made formanagement purposes.

The Group will publish its financial figures for 2004 in full according to the IFRSstandard alongside the 2003 figures which will be reprocessed in full and will beshown in a comparable form. The adjustment of the 2003 figures is part of theoverall switch to IFRS. This process and a final detailed control and summary of allimportant elements regarding the revaluation will be completed in the secondquarter of 2004. The task force will focus on the completion of this task byscreening the opening balance sheet, completing the final training and monitoringthe most recent developments regarding IFRS. Finally, these figures will be sub-mitted to the Board of Directors for approval.

At this stage of the preparations, it can be stated that the net effect of the po-tential consequences of the introduction of IFRS on the various balance sheetitems as described above will not have a material impact on the Group capital andreserves.

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Board, Management and Auditors

Board of Directors

Chairman> Luc GEUTEN

Vice-Chairman> Etienne DAVIGNON

Managing Director> Luc VANSTEENKISTE (1)

(1) represents VEAN NV

>

>

>

> Auditors

DELOITTE & TOUCHE Bedrijfsrevisoren BV o.v.v.e. CVBA,represented by Philippe ROELANTS and William BLOMME

Corporate Officers - Members of the Management Committee

Luc VANSTEENKISTE (1) Chief Executive OfficerEgidio CABERLIN Group General Manager Automotive (until 31 March 2004)Marc CLOCKAERTS Group General Manager Business Support

& Group General Manager Automotive (since 1 April 2004)Jan DE MOOR Group Human Resources

& Corporate Communication ManagerCaroline DESCHAUMES Deputy General Manager BeddingEdouard DUPONT Group General Manager Flexible FoamsPhilippe JOUS Corporate General CounselJean-Pierre MELLEN Chief Financial OfficerChristian MINEEFF General Manager United KingdomRaf THIENPONT Deputy General Manager Automotive (until 10 March 2003)Bart WALLAEYS Group Manager Research and DevelopmentRobert WESTDIJK Group General Manager Insulation

& Group Purchasing Manager

(1) in his capacity as Managing Director and permanent representative of VEAN NV

Directors

Alfred ANCION, Egidio CABERLIN (until 10 March 2004), Marc CLOCKAERTS (2), Luc DE BRUYCKERE (3), Edouard DUPONT, Ronald EVERAERT, Freddy GEOFFROY (until 10 March 2004), Guy PAQUOT, Jean-Jacques SIOEN, Wilfried VANDEPOEL, Tonny VAN DOORSLAER (4), Louis H. VERBEKE, Robert WESTDIJK

(1) represents VEAN NV(2) represents EMSEE BVBA (since 6 May 2003)(3) represents SENECA NV(4) represents DE BOMMELS NV until 6 February 2004 subsequently in his own name.

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Corporate Governance

Such an extension was granted to Mr Alfred Ancion, who willcomplete his term of office, which runs until the AnnualGeneral Meeting of 2006. An extension was also granted toMr Etienne Davignon, who may finish his term of officewhich runs until the Annual General Meeting of 2009.

All applications for appointment as director are submittedto and discussed by the Remuneration and AppointmentsCommittee, which then reports back to the Board of Direc-tors.

45

Composition of the board of directors ~ At 31December 2003, the RECTICEL Board of Directors was com-posed of sixteen members. Eight directors, including theChairman (until 3 September 2003) and the ManagingDirector, represent the reference shareholder, five direc-tors represent the management and there are three in-dependent directors.

The articles of association provide in general that direc-tors are elected by the Annual General Meeting for amaximum term of six years and that they may stand for re-election. Internal rules specify that an executive director’sterm of office shall end on 31 December of the year inwhich he or she reaches the age of 65 or 67 years, at theoption of the director concerned. A non-executive direc-tor’s term of office ends on the date of the next AnnualGeneral Meeting after his or her 70th birthday, unless theBoard of Directors decides to grant an extension.

> Representatives of the reference shareholder

Name Office End term Main occupations outside RECTICEL Committee of office membership

GEUTEN Luc Chairman 18/05/04 MITISKA N.V.Managing Director AC; CBB

VANSTEENKISTE Luc (1) Managing Director 2008 MC; CBBDE BRUYCKERE Luc (2) Director 18/05/04 TER BEKE N.V.

Chairman and Managing DirectorEVERAERT Ronald Director 18/05/04 TELINDUS N.V.

Managing Director ACPAQUOT Guy Director 2009 COMPAGNIE MOBILIERE ET

FONCIERE DU BOIS SAUVAGE S.A.Chairman AC

SIOEN Jean-Jacques Director 2009 SIOEN INDUSTRIES N.V.Chairman and Managing Director

VANDEPOEL Wilfried Director 2005 LESSIUS CORPORATE FINANCE N.V.Managing Director

VAN DOORSLAER Tonny (3) Director 2004 SPECTOR PHOTO GROUP N.V.Managing Director

AC: Audit CommitteeMC: Management CommitteeCBB: Remuneration and Appointments Committee

(1) in his capacity as Managing Director and permanent representative of VEAN N.V.(2) in his capacity as Managing Director and permanent representative of SENECA N.V.(3) until 6 February 2004 in his capacity as permanent representative of DE BOMMELS NV, subsequently in his own name

> Representatives of the management

Name Office End term Main occupations outside RECTICEL Committeeof office membership

VANSTEENKISTE Luc (1) Managing Director 2008 MC; CBBCLOCKAERTS Marc (2) Director 2007 MCCABERLIN Egidio Director 10/03/04 MCDUPONT Edouard Director 2009 MCGEOFFROY Freddy Director 10/03/04 MCWESTDIJK Robert Director 2004 MC

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> Independent directors

Name Office End term Main occupations outside RECTICEL Committee of office membership

DAVIGNON Etienne Vice-Chairman 2009 SUEZ-TRACTEBEL CBBVice-Chairman

ANCION Alfred Director 2006VERBEKE Louis Director 2004 ALLEN & OVERY - België CBB

Senoir Partner

(1) in his capacity as Managing Director and permanent representative of VEAN N.V.(2) since 6 May 2003, in his capacity as Business Manager of EMSEE BVBA

AC: Audit CommitteeMC: Management CommitteeCBB: Remuneration and Appointments Committee

Operation of the board of directors ~ The Boardof Directors met four times in 2003. One meeting dealtmainly with the budget for 2003, two meetings focused onapproving the 2002 annual accounts and the interim ac-counts at 30 June 2003 and one meeting centred on the newStrategic Plan 2004-2006.

At each meeting, the Board is given an overview of thestate of affairs in each department and an overview of themajor current takeovers and/or disposals. As regards othertopics (Corporate Governance, Human Resources, ExternalCommunication, Litigation, Delegation policy, etc.), an up-date is presented at least once a year and if necessaryspecific components are discussed at other meetings too.

The Board’s main tasks include:> defining the long-term strategy of the RECTICEL Group,

on the proposal of the Managing Director;> supervising the implementation of this strategy;> assessing the financial and operating results of the

RECTICEL Group in the light of the budgets drawn up bythe Managing Director (assisted by the ManagementCommittee);

> investigating whether or not to approve takeovers,mergers, joint ventures and/or disposals, on the propo-sal of the Managing Director (assisted by the Manage-ment Committee);

> closely following the competitive situation of theRECTICEL Group and the general state of its affairs.

In accordance with the articles of association, the Boardof Directors can only deliberate validly if at least half ofits members are present or represented. A director can ar-range to be represented at the meeting by one of his or hercolleagues. A director may not however represent more thanone other director. Provided that half the members are pre-sent in person, absent directors can issue opinions andvote in writing. In exceptional cases, if the urgent need andthe interests of the company so require, the decisions ofthe Board of Directors can be taken by unanimous writtenagreement of the directors. However, this procedure maynot be followed for approving the annual accounts or forthe use of the authorized capital. In 2003, the written

At the Annual General Meeting, it is proposed to approvethe changes to the Board of Directors detailed below.These changes are the consequence of the changes in thereference shareholder (see point VI below).

Retiring DirectorsName Date> DE BOMMELS N.V., represented by

Tonny VAN DOORSLAER 06/02/04> Egidio CABERLIN 10/03/04> Freddy GEOFFROY 10/03/04> Luc GEUTEN 18/05/04> Ronald EVERAERT 18/05/04> SENECA N.V., represented by

Luc DE BRUYCKERE 18/05/04

Co-opted Director Name Date> Tonny VAN DOORSLAER 06/02/04

Nominated Directors proposed to the General Meeting Name> Jan DE MEULDER, Chief Executive Officer

and Chairman of the Board of MERCATOR BANK.> Walter VAN POTTELBERGE, Chairman of the Executive

Committee of MERCATOR BANK.> The limited company Pol BAMELIS, represented by

Mr Pol BAMELIS, Chairman of AGFA-GEVAERT.> The private company with limited liability

ORIGO MANAGEMENT, represented by Mr Piet SERRURE.

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decision-making procedure was used twice, namely in thecontext of the extension of the exercise period of the stockoption plans of 1999-2002 and in the context of the exten-sion of the cooperation between RECTICEL and WOODBRIDGE.

As far as possible, the Board of Directors takes its deci-sions by consensus. If necessary, a vote is held and theBoard of Directors takes decisions by simple majority ofvotes. In the event of a tie in votes, the vote of the Chairmanof the Board is decisive.

The Board of Directors supervises the executive mana-gement of the company. It is informed about this by theManaging Director, the other directors representing themanagement and the Chief Financial Officer and the Cor-porate General Counsel.

The same persons keep the Board of Directors informedof the developments in the activities of the subsidiarycompanies and of the participating interests in other com-panies.

During 2003, none of the facts referred to in Article523(§1) of the Company Code (conflict of interest of di-rectors) arose.

The Board of Directors makes proposals to the AnnualGeneral Meeting to establish the total remuneration andthe directors’ fees. In accordance with the articles of asso-ciation, an amount equal to 2% of the net dividends is as-signed as a gross fee to the directors; this amount is divi-ded among them in accordance with the internal rules.

The total amount of the remuneration paid out in 2003to the directors of RECTICEL for their services as membersof the Board of Directors and/or of one of the Committeesamounts to EUR 246,792. The variable part of the remune-ration included in this figure amounts to EUR 147,792.

No members of the Board of Directors received stockoptions in the company in 2003. Likewise, no pension plansor other emoluments for the members of the Board of Di-rectors are in place.

Mr Philippe Jous, Corporate General Counsel, acts as secre-tary for the Board of Directors.

Comittees set up by the board of directors ~The Board of Directors has set up two committees.

The Audit Committee meets at least twice a year, under thechairmanship of Mr Guy Paquot. Two meetings were held in2003.

The Committee fulfils an advisory role with regard to:the appointment (or dismissal) of the Statutory Auditor;drawing up the company and consolidated annual accountsand interim accounts; changes and adjustments to accoun-ting principles and rules used in the preparation of theabove-mentioned accounts; the auditing methods and theconclusions of the activities of the Chief Accountant andController. To this end, the Committee meets in the presen-ce of the Statutory Auditor, if desired. The Chief FinancialOfficer and the Corporate General Counsel act as secreta-ries. During 2003, the Audit Committee also paid a great

deal of attention to the preparations for the introductionof the IFRS (IAS).

The Remuneration and Appointments Committee meets atleast once per year under the chairmanship of Mr LucGEUTEN. In 2003, 1 meeting was held.

This Committee assesses the candidates for new ap-pointments or replacements of directors and/or membersof the management; it approves, on the proposal of theManaging Director, the emoluments and bonuses for themanagement. The Committee reports on all these matters,as its sees fit or at the request of the Board of Directors, tothe full meeting of the Board of Directors.

The executive management ~ The Board ofDirectors has delegated the company’s executive manage-ment to Vean NV, a limited company under Belgian law, theregistered office of which is situated at Stationsstraat 172,9260 Schellebelle (WICHELEN), represented by Mr LucVANSTEENKISTE, its Managing Director and permanent re-presentative.

The Managing Director is assisted by a number of exe-cutive committees, each with specific tasks.

The most important of these is the Management Commit-tee, which meets at least six times a year under the chair-manship of the Managing Director and is composed of thecompany’s main Corporate Officers, listed on page 44. TheManagement Committee plays an advisory role and is notan executive committee within the meaning of the Com-pany Code.

The remuneration of the members of the ManagementCommittee is established each year by the Remunerationand Appointments Committee. The remuneration consists ofa fixed part, for which the total cost to the company (in-cluding all company and personal contributions to socialsecurity, pension plans, income tax on wages, etc.) came toEUR 3,150,010 in 2003. In addition, a variable part is paidout according to an annually defined bonus plan with bothfinancial and non-financial targets. The total cost to thecompany for this variable part amounted to EUR 803,491 in2003. The total therefore comes to EUR 3,953,501. Themembers of the Management Committee received no stockoptions in 2003.

There are no special supplementary pension plans orother benefits in kind beyond the general pension plansexisting for the entire group.

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Policy in connection with the appropriationof the profit ~ The Annual General Meeting decides onthe appropriation of the amounts available for distribu-tion on the basis of the proposal of the Board of Directors.When drawing up its proposal on this subject, the Board ofDirectors tries to achieve a suitable balance between gua-ranteeing a stable dividend for shareholders, on the onehand, and maintaining sufficient possibilities for invest-ment and self-financing, on the other, in order not to jeo-pardize the growth of the company in the longer term.

Relations with the reference shareholders~ REC-HOLD NV is the majority shareholder in RECTICELNV and as of 31 December 2003 held 42.06% of all shares.The structure of the shareholders of REC-HOLD NV is shownelsewhere in this annual report. RECTICEL NV and REC-HOLDNV at present still have six directors in common: Luc VAN-STEENKISTE / VEAN NV, Ronald EVERAERT, Tonny VANDOORSLAER / DE BOMMELS NV, Guy PAQUOT, Jean-JacquesSIOEN and Wilfried VANDEPOEL. Luc GEUTEN and SENECA NV /Luc DEBRUYCKERE resigned from the REC-HOLD Board witheffect from 3 September 2003 and 28 November 2003 res-pectively.

REC-HOLD NV was set up in July 1998 as a holding companyof the investors who, headed by Luc Vansteenkiste, tookover the stake held by Société Générale de Belgique inRECTICEL NV. The company was originally set up for a limi-ted period until 31 December 2003. On 30 September 2003,it was decided to extend the existence of the companyREC-HOLD until 31 December 2006. At the same time, theCompagnie Mobilière et Foncière du Bois Sauvage SA incre-ased its interest in REC-HOLD by exchanging a package ofRecticel shares, which it held separately, for REC-HOLD sha-res of a few smaller shareholders wishing to leave REC-HOLD.

In a second operation, MERCATOR VERZEKERINGEN NV deci-ded for technical reasons to convert its participating inte-rest in REC-HOLD into a direct participation in RECTICEL.According to the declaration of transparency of 21 Novem-ber 2003, MERCATOR VERZEKERINGEN NV held 19.68% ofthe RECTICEL shares.

LESSIUS NV decided to withdraw from REC-HOLD, also withthe intention of holding the RECTICEL shares correspondingto its stake directly. This operation will be carried out bysplitting the company REC-HOLD into two new companies:REC-HOLD (bis) and REC-LES. The General Meetings of thecompanies concerned, which will pronounce on this split,were held on 7 May 2004.

On the other hand, the above-mentioned parties REC-HOLD NV, MERCATOR VERZEKERINGEN NV and LESSIUS NVsigned a shareholder agreement on 3 November 2003containing:

> an inalienability clause concerning the RECTICEL sha-res lasting until 31 December 2005;

> a right of first refusal in the event of a party wishing tosell its RECTICEL shares after 31 December 2005;

> agreements concerning the filling of the posts of direc-tor of RECTICEL NV (four posts for candidates proposedby REC-HOLD NV, three posts for candidates proposedby MERCATOR VERZEKERINGEN NV and two posts for can-didates proposed by LESSIUS NV);

> agreements concerning joint action by the three partiesat the general meetings of RECTICEL NV.

One agreement is still in force between REC-HOLD NV andRECTICEL NV. This is an agreement for RECTICEL to supplyservices (bookkeeping, company administration, etc.) toREC-HOLD. This is a customary transaction which takesplace under conditions and against collateral customaryon the market for transactions of this kind. Consequently,no facts have arisen which would have resulted in theapplication of Article 524(§1) of the Company Code.

According to its declaration of transparency of 4August 2003, REC-MAN & Co (a company controlled by themanagers of the RECTICEL Group) still held over 4.80% ofthe RECTICEL shares. On account of a number of managersleaving through natural labour turnover, the participatinginterest of REC-MAN & CO in RECTICEL NV has in the mean-time fallen slightly further, amounting to 4.56% on 10 March2003. In addition, according to the above-mentioned de-claration of transparency, REC-MAN & CO still holds a totalof 1,002,929 warrants, each of which allow subscription toone RECTICEL share.

External audit ~ The external audit of the companyand consolidated annual accounts of RECTICEL NV was as-signed by the Annual General Meeting of 2001 to the coo-perative company with limited liability “DELOITTE & TOUCHE,Bedrijfsrevisoren”, represented by Mr Philippe ROELANTSand/or Mr William BLOMME.

The Auditor conducts its audit in accordance with thestandards of the Belgian Institute of Auditors and issues areport confirming whether the annual accounts and theconsolidated accounts of the company give a true and fairview of the assets, the financial position and the results ofthe company. The Audit Committee examines and discus-ses these half-yearly reports in the presence of the Auditorand they are then discussed by the Board of Directors.

During 2003, the Auditor received a fee totalling EUR170,975 for extraordinary or special missions. These mis-sions include legal and tax advice for a total amount ofEUR 121,210 and corporate finance services (preparationfor IFRS/IAS) for a total amount of EUR 49,765.

The Auditor’s mandate expires after the 2004 AnnualGeneral Meeting. In 2001, its fixed annual remunerationwas set at EUR 145,141.66.