REBECCA M HAYES 118 Walnut Ridge Dr • Bonaire, GA 31005 • 4782302999 • hayes.rebecca@navicenthealth.org

GRADUATED MEDICAL EDUCATION PROGRAM COORDINATOR

Self-motivated, reliable, and forward-thinking professional with an Associates Applied Science Degree in Business

Administrative Technology anticipated completion May 2018.

A proactive and collaborative interdisciplinary team member with excellent communication skills and interpersonal abilit ies t o

build rapport with faculty, staff, fellows and s tudents, creatively problem solve to ensure positive customer relations and

exceptional service. Succeeds in presentation of aggregated GME data, policy analysis, mentoring fellow program

coordinators, and conduct routine orientations with medical students on Geriatrics and Palliative Care rotations. Effective with

scheduling resident, fellows, and students across multiple sites to ensure continuity.

Technical Proficiency: Microsoft Office: Word, Access, Excel, Outlook, PowerPoint, Publisher; and PDF Conversion

Software.

CORE COMPETENCIES

• ACGME Policy Proficient • Database Management • Program Management

• Training/Mentoring • Project Management/Coordination • Time Management

• Interdisciplinary Team

Relations

• Multi-Functional Team Member • Organized/Detailed

PROFESSIONAL HIGHLIGHTS

• Program Coordination-Schedule rotations, didactic sessions

• Fellowship Management-Successful completion of Quality Improvement projects, monitoring compliance and

maintaining ACGME program policies and procedures data

• Testing-Manage Fellows monthly testing, monthly Board Reviews, Quarterly Conferences

• Multi-Site Management-Coordinated site activity at three nursing home facilities, hospice house, regional hospital,

GME office, local clinic geriatric assessments and home hospice agency

• Training- Provided orientation for third and fourth year medical students

• Leadership-Provided guidance to Fellows, Residents and Medical Students

• Communications-Created complex work plans, scheduling reports, assisted with fellowship handbook, and source

documents including web based calendars, correspondence, and emails; facilitated interdepartmental communicat ions

improving overall productivity and efficiency

PROFESSIONAL EXPERIENCE

MERCER UNIVERS ITY SCHOOL OF MEDICINE Macon, GA Nov 2014 – Present

Geriatrics Fellowship Coordinator / Hospice & Palliative Medicine Fellowship Coordinator

• Coordinate, schedule and manage Residents, Fellows, Medical Students

• Assist Program Director including hiring and training, and performance management

• Create schedule materials, perform internal audits, and provide support to Home Health

• Collaborate with internal teams and external site personnel to ensure cohesive working re lationship

HOUS TON COUNTY BOARD OF EDUCATION Warner Robins, GA Dec 2004-Aug 2014

Special Needs Student Transporter

• Transportation liaison to parents, students, educators and county officials

• Ensured safe reliable transportation

• Organized route to be the most efficient and cost effective

• Conducted safety equipment training to 200 county employees

Rebecca M Hayes BIBB COUNTY PUBLIC SCHOOL S YSTEM Macon, GA Sept 2003-Dec 2004

Special Needs Student Transporter

• Transportation liaison to parents, students, educators and county officials

• Ensured safe reliable transportation

OTHER PROFESSIONAL EXPERIENCE

GWINNETT COUNTY BOARD OF EDUCATION Suwanee, GA Mar 1997-Sept 2003

Special Needs Bus Manager

FAZOLI'S Gainesville, GA Jan 2001-Mar 2003

Assistant General Manager

EDUCATION

• CENTRAL GEORGIA TECHNICAL COLLEGE, Warner Robins, GA- Associates of Applied Science in Business

Administrative Technology, Anticipated May 2018

TRAINING/CERTIFICATION

• NAVICENT HEALTH, Macon, GA- Lean Green Belt Certificate, February 2016

• ACGME ANNUAL CONFERENCE, National Harbor, MD-Coordinator's Self Study Certificate, February 2016

• ACGME ANNUAL CONFERENCE, San Diego, CA- Coordinator Self Study Certificate, March 2015

PRESENTATIONS/PUBLICATIONS

• "Program Coordinator's Magic Hat," The Accreditation Council for Graduated Medical Education, Nat ional Harbor,

Maryland, February 25, 2016

VOLUNTEER EXPERIENCE

• Veteran's High School Soccer Booster Club Vice President, 2014-2016

• Central Georgia Soccer Association Youth Soccer Coach, 2004-2014

• Boy Scouts of America District Activities Committee Chairman, 2010-2012

• Boy Scouts of America Pack 127 Committee Chairman, 2011-2012

• Boy Scouts of America Den Leader Pack 127, 2008-2012

• Warner Robins Recreation Center Youth Basketball Coach, 2005-2009