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Real-Time Store-Monitoring Platform Frank Jelinek Sales Solution Center, Axway EMEA

Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

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Page 1: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Real-Time Store-Monitoring PlatformFrank JelinekSales Solution Center, Axway EMEA

Page 2: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

About AxwayAbout AxwayCompany Solutions Industries

• 11,000 customers• 100+ countries

Unique provider ofBusiness Interaction Networks

Supporting global enterprises in

• Financial Services

• 208 €M revenue in 2010• 12% growth rate• 1,600 employees

Industry-leading technology in

• Managed File Transfer (MFT)

• Healthcare

• Life Sciences

• Manufacturing• Offices in 20+ countries • B2B and Integration

• Email and Identity Security• Automotive

• Retail

• TransportationMultiple delivery methods

• On-premise software

• Virtualized

Transportation

• Logistics

• Government

TechnologyVirtualized

• Appliance

• Cloud

• Professional

• Technology

• Professional services

| © 2012 Axway | All rights reserved. 2

Page 3: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Some of Axway’s CustomersFinancial Services

Some of Axway s CustomersLogistics & TransportationHealthcare & Life Sciences Manufacturing & Energy

Services & Telecom AutomotiveRetail & Consumer Government

| © 2012 Axway | All rights reserved. 3

Page 4: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Axway Retail Sector FootprintAxway Retail Sector Footprint

Page 5: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Axway Retail Sector FootprintAxway Retail Sector Footprint

75% of Top 30 retailers in Europe 75% of Top 30 retailers in Europe

Top 5 of US grocery retailers

run the business with Axway ySoftware

Page 6: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Benefits of the approach:IT enabled Retail Business Interaction NetworkIT-enabled Retail Business Interaction Network

Level 2Interfaced Enterprise

Level 4Adaptive Enterprise

Increased Supply Chain transparency

Increased SupplyChain efficiency Increased IT agilityLevel 2

Interfaced EnterpriseIncreased Consumer

responsiveness

» Defined cross functional processes;

» Information level collaboration;

» Functional view of value chain;

» Managed, measurable business wide processes;

» System Level Collaboration;

» Aligned value chains;

» Optimised processes adept to change;

» Process Level Collaboration;

» Synchronised value chains;

» Increased strategic differentiation

» Support real-time collaboration between trading partners

» Proactively monitor & notify users of exceptions for immediate response

» Reduced administration costs

» Up-to-date, real-time information

» Improve customer service

» Non-intrusive data integration between trading partners

» Leverage existing IT infrastructures

» Axway standard connectors and

» Managed, measurable business wide processes;

» System Level Collaboration;

» Aligned value chains;

» Real-time Inventory Management

» Reducing out-of-stock issues, implementing new

technologies (RFID…)» Fuzzy view of business core &

context;

» Delayed KPI visibility;

Key differentiator:-

» Bias towards core business;

» Delayed KPI visibility.

Key differentiators:-

» Transactions;

» Increased strategic differentiation between core and context;

» Leading KPIs.

Key differentiators:-

» Agility and Adaptability;

» Streamline and develop cross-domain business processes

» Eliminate errors

» Intelligent, reliable and

» Improved Order management and Fulfillment processes

» Implementing basic transaction processes (PO,

ASN,…) to sophisticated ones

open standards support» Bias towards core business;

» Delayed KPI visibility.

Key differentiators:-

» Transactions;

g ( )

» Developing Supply Chain visibility and Collaboration

(ECR…)

» Supporting new initiatives to synchronise from suppliers to» Information

Supplier Control

» Selective Partnering

Order Control, Stock rates and

» Alliances, co-operation;

» Approach to innovation –“Manage Discontinuity”.

Decrease of total IT costs

controlled supply chain information exchanges.

(VMI, CPFR,…) » Selective Partnering

Shop control (out of stock, out of

synchronise from suppliers to point of sales (Global Data

Synchronisation, eCatalog,…)

Supplier Control

Visibility on delivery cycle

Shared KPI’s

Order Control, Stock rates and inventory adjustments

Increase of order quality and decrease in claims and disputes

Decrease of total IT costs

Increase of IT responsiveness and adaptability to changing

business requirements

Shop control (out of stock, out of shelf)

Improved shopper experience and loyalty

| © 2010 Axway | All rights reserved. 6

Page 7: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Axway in Retail & Consumer ProductsAxway in Retail & Consumer Products

Streamlines, automates, and insures efficiency for complex global retailers and supply chains 

Provides real‐time visibility and transaction intelligence for reduced order‐to‐cash time, and improved SLA compliance

Automated partner provisioning and robust community management reduces on‐boarding and maintenance costsmanagement reduces on boarding and maintenance costs

| © 2011 Axway | All rights reserved. 7

Page 8: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Store to CorporateStore to Corporate

DecisionDecisionbased on KPI

Business Process

Data Exchange

Corporate Stores

g

| © 2011 Axway | All rights reserved. 8

Page 9: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Main corporate to store processesMain corporate to store processes

Corporate to store Store to corporateCorporate to store Store to corporate

1. Article referencing and price update2. Delivery Order

8. Sales reports9. Inventory management

3. Delivery4. Reception in stores5. Multimedia flows (promotion videos,

10. Replenishment orders11. After sales service12. Loyalty management

product images, music etc.) 6. Hiring new personnel 7. Marketing campaigns

13. Store (visitor) count14. Competition prices reporting15. Sales MBO

| © 2009 Axway | All rights reserved. 9

Page 10: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Axway Retail Exchange

The solution services

| © 2009 Axway | All rights reserved. 10

Page 11: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Retail Exchange services

Payroll Corporate side

Market place

BanksProvidors

Rémunérationvariable

Notes de frais

Market place

ERP ERP ERP ERP ERP

Temps d’activité

PLMAccountingERP

LogisticsStocks

ERPLogisticsPurchase

ERPLogisticsTransport

ERPLogisticsProduct catalog

Transport

3rd partyAssistance

Information DWH

DataTransformation

And

File Transfer

Monitoring

AndIntegration

Communication And

Routing

Warehouse

E-Commerce

| © 2011 Axway | All rights reserved. 11Store sideStores Franchises

Page 12: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Kaiser‘s Tengelmann returns from expierence

| © 2012 Axway | All rights reserved. 12

Page 13: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

About Kaiser’s TengelmannAbout Kaiser s Tengelmann

A large retail food chain in Germany Quality and freshness guaranteed

With 17,975 employees at 531 stores in Germany, Kaiser’s Tengelmannsupermarkets reported sales of €2 16 billion in July 2011 Kaiser’ssupermarkets reported sales of €2.16 billion in July 2011. Kaiser’s Tengelmann GmbH is a supplier of high-quality products on the German foodstuffs market. The company was founded in 1880. In 1971, it became a

f Gwholly owned subsidiary of the Tengelmann Group.

Kaiser’s Tengelmann retail outlets offer fresh food such as fruit and vegetables, meats, sausages, cheese and other dairy products, as well as a full assortment of grocery, fine wines and other packaged goods. The company operates an online delivery service in the major cities of Berlin and

13

p y p y jMunich.

Page 14: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Objectives and solutionObjectives and solution• Objective: Optimize Value Chain

Q i kl ll 3 2 0 d i k– Quickly rollout an 3,250+ endpoint network– Provide services to synchronize product information at the store level for 700+ stores– Provide services to place orders with 2,500+ suppliers– Provide shipment notification with warehousesp

• Collaborative Challenge: Operational Efficiency and eliminate “Blind Spots”– Complex Internal B2B and EAI Infrastructure

Plug & Play with a variety of internal systems: SAP and IBM DataStage TX– Plug & Play with a variety of internal systems: SAP and IBM DataStage TX– Capture transaction and event data and provide better operational visibility and analytics

tools– Monitor real-time transaction flows to ensure message and delivery schedules are on track

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Page 15: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,
Page 16: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

A ROUGH VIEW TO THE PROCESS COSTSA ROUGH VIEW TO THE PROCESS COSTS

Page 17: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

The customer voiceThe customer voice

“When we analyzed the cost savings gained throughout the entire supply

chain we calculated ROI for the Axwaychain, we calculated ROI for the Axway solution of only about one and a half

years.”

Mark MichaelisDivision Manager, ERP and IT Quality Assurance

K i ’ T l G bHKaiser’s Tengelmann GmbH

| © 2011 Axway | All rights reserved. 17

Page 18: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Benefits (1)Benefits (1)

• Connecting a new supplier in 10 to 15 min.Connecting a new supplier in 10 to 15 min.• Community Ramping with the Provisioning Service (PS)• Hands-off installation in our storesHands off installation in our stores• Savings through Prov. Services:

– Without: 2 man-hour for installation at the storeou a ou o s a a o a e s o e– With : 0 man-hours

• saving 1500 hours about 9 man-months– Services being a few months a head of business enablement

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Page 19: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

Benefits (2)Benefits (2)

• Increase update speed for e.g. price updates to the store from 1.5 hours to 2 minutes

• Changing from passive adapter in the store to i d d Th “ i h iactive data sender. That means “right time

integration” for sales dataN t k t d b tt h dli f d• No stock outs and better handling for good replenishment

• Decrease number of attempts of card fraud in the• Decrease number of attempts of card fraud in the stores

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Page 20: Real-Time Store-Monitoring Platform [Skrivskyddad]axway.pdf · 2012. 9. 24. · Platform Frank Jelinek Sales Solution Center, Axway EMEA. ... » Axway standard connectors and » Managed,

The customer voiceThe customer voice

“With Axway Interchange, we quickly established a store-to-corporate infrastructure, and a whole new B2B exchange platform. As g p

a result, stock levels in our stores are constantly monitored and optimized, and this

translates to important cost savings.”

Mark MichaelisDivision Manager, ERP and IT Quality Assurance

Kaiser’s Tengelmann GmbHg

| © 2011 Axway | All rights reserved. 20