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A deck on how findings gleaned through working on a wiki (http://comm215.wetpaint.com/page/New+Zealand) about digital media in New Zealand can help organisations, even those from other countries, effectively communicate with their target audiences in New Zealand A copy of the deck accompanied by an aural presentation can be found at http://www.youtube.com/watch?v=G7s0Fp4j-L4
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REACHING OUT TO NEW ZEALANDERSDigital Media across Asia
Bob Ong|Joan Low|Katherine Kee|Leong Seek Fong
thechallenge
a question:how to engage
oneapproach
use traditional media
radio televisionpress
sometrends
nz rating of information sources:the internet is highly rated as an important source of information
Source: The Internet in New Zealand 2009 Report, Institute of Culture, Discourse & Communication, AUT University
nz technology penetration
Source: The Internet in New Zealand 2009 Report, Institute of Culture, Discourse & Communication, AUT University
Gender Age Group Ethnicity Area Income
sometrends
behaviour of nz online users
Content Sharing & Uploading
77% Share photos61% Upload photos
59% Share links39% Share video
31% Upload music24% Upload video
Online Word of Mouth64% Read consumer reviews
55% Rate something31% Submit reviews
Social Networking62% Browse profiles45% Create profiles
48% Join friend finder sites
Blogging & Reading Blogs49% Read blogs
17% Create blogs
sometrends
sometrends
Source: Experian Hitwise, Facebook Driving Industry Growth, http://weblogs.hitwise.com/alan-long/2009/12/facebook_driving_the_industry_1.html
nz growth in social media
analternativeapproach
microblogssocial networking sites
use social media
forumsblogs
analternativeapproach
use social media
case study of the new zealand internet black out:
social movement to protest unfair law amendmentencouraged people to blacken profile photos
amendment was abolished in the end
impactonsociety
impactongovernment
case study of the families commission:started a forum called the couch
enables it to get feedback on family policiesfosters collaboration
impactonbusiness
case study of giapo:gelato shop in Auckland
used a corporate blog, youtube, facebook, and twittergained many fans and followers even before brick-and-mortar opening
ourinterviewees
simon young:social media consultant
blogger
jack yan:mayoral candidate
media mogul
from simon young:traditional media and social media are complementary
traditional media provides possibly biased viewssocial media provides additional perspectives
gainedinsights
gainedinsights
from jack yan:nz businesses embrace media democratisation
government bodies accept social media but individual politicians fear itnz government users worry about being too casual and transparent
new zealand’s social media landscape:highly self-governing
very community-based embraced by the government
ourevaluation
ourevaluation
new zealand’s social media landscape:conduciveengaging
vocal
quickguide
how to engage:use the right social media channels
be prudently transparentcomplement with traditional media where appropriate