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RBI Recruiting Guide

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RBI Recruiting Guide

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Page 1: RBI Recruiting Guide
Page 2: RBI Recruiting Guide

On behalf of the Roberts Broth-ers family, we invite you to see our company through our team’s eyes. We have featured many comments and testimonials from our very own agents, staff and management team. Their words are heart-felt—reflect-

ing what it means to be a part of the Roberts Brothers family. These testimonies speak louder than our im-pressive market share reports and high web statistics . These testimonials express what makes Roberts Broth-ers the #1 Real Estate Company in South Alabama .

Our people and their dedication to service is the rea-son we have celebrated over 65 years in the real estate business. I am reminded each day of the significance of such an accomplishment. It is clear that the same sac-rifice and commitment that achieved this milestone is also the reason Roberts Brothers continues to lead the market today.

We invite you to learn a little more about the Roberts Brothers Family as we look forward to continuing to serve Mobile Bay for the next 65 years!

Sincerely,

DANIEL A . DENNIS, IV

President, Roberts Brothers, Inc.

message from the PRESIDENT

Anne Powell is the Director of Career Development for Rob-erts Brothers, Inc. and is a Certi-fied Real Estate Instructor. Anne’s practical real estate experience

began over 30 years ago. Today, she specializes in real estate education, consulting, motivation-al training, and coaching. She has taught in mul-tiple states, is a GRI instructor and is certified to teach a variety of REBAC courses including ABR, SFR, SRES, and others.

In her position, Anne has the opportunity to con-nect personally with each new licensee, and she takes great interest in his or her first steps toward success. As part of her career development for the company, she continues to coach our agents as they move forward in their business. The combination of her knowledge and her genuine interest in each individual sets her apart as one of the most respected REALTORS in this area. Visit annepowell.robertsbrothers.com for more info this extraordinary person, coach and trainer.

Pictured L-R: Jeff Newman, Anne Powell, Sue Winter & Daniel Dennis

2012 REALTOR OF THE YEAR

Presented to our very own ANNE POWELL by the Mobile Area Association of Realtors!

anne powell DIRECTOR OF CAREER DEVELOPMENT

meet

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Pictured Left to Right: HADLEY BINION, Director of Marketing; MICKIE RUSSELL, Managing Broker, RB Eastern Shore; GAYLE GRABERT, Sales Manager, The Real Estate Center; ERICA ELIA, Managing Broker, Roberts Brothers West; JACKIE AHNER, Director of Information Technology; SUE WINTER, General Manager & Managing Broker, The Real Estate Center; BERNADETTE WINDLE, Controller; PEGGY HAYDEN, Communications Director (back row center), ANNE POWELL, Director of Career Development (front); ANN AKRIDGE, Director of Relocation & Office Manager, RB West; HILLIARY SANDERS, Marketing Specialist; SANDY PURVIS, Managing Broker & Owner, Saraland; DANIEL DENNIS, IV, President; JOHNNY ROBERTS, Chairman

our COMPANY LEADERSHIP TEAM

Page 5: RBI Recruiting Guide

our COMPANY LEADERSHIP TEAM

Johnny RobertsChairman

Daniel Dennis, IVPresident

Sue WinterGeneral Manager &

Managing Broker, TREC

Mickie RussellManaging Broker, RB Eastern Shore

Erica EliaManaging Broker,

RB West

Sandy PurvisManaging Broker &

Owner, Saraland

Anne PowellDirector of Career

Development

Bernadette WindleController

Ann AkridgeDirector of Relocation & Office Manager, RB West

Gayle GrabertSales Manager,

The Real Estate Center

Hadley BinionDirector of Marketing

Jackie AhnerDirector of IT

Hilliary SandersMarketing Specialist

Peggy HaydenCommunications

Director

Page 6: RBI Recruiting Guide

Market share and unbelievable marketing for our agents to take advantage of to promote and increase their business. Superior training and support from “the best” managers in our market with years of experience and expertise. Our market share gives them the opportunity to make more sales and more money.

...market share

why join the ROBERTS BROTHERS TEAM?

Roberts Brothers means stability. Our dominant position in market share translates to being the acknowledged leader in our real estate community. Joining the Rob-erts Brothers team will offer a licensee exceptional training, a diverse inventory, and the opportunity to work with the most professional agents and management team in the area. New agents can expect a wide variety of tools to facilitate their new career such as custom marketing pieces and a personal web site.

...stability

Chris KingRBI Realtor,

The Real Estate Center

The people! The level of service is tops. The staff and agents all are focused on the customer and client. The clients and customers are greeted with smiling faces and leave with one. The Roberts Brothers people are the best to work with. The quality and the professionalism of our marketing is tops! We give our clients the best in the market.

...The People!

Elaine SessionsSessions Team Leader, Roberts Brothers West

Mickie RussellManaging Broker,

Eastern Shore

Page 7: RBI Recruiting Guide

why join the ROBERTS BROTHERS TEAM?

I checked out four other agencies before choosing Roberts Brothers. Truthfully, most never even came close. The management team with all the experience and willingness to share, had a great impact on my decision. The training and day-to-day guidance has been invaluable. At Roberts Brothers, Teamwork is a reality.

...the training

Our Marketing is far above any other real estate company in our area. The standards are set higher for it’s agents and it shows. Roberts Brothers gives you an immediate edge over the competition because of their enormous presence. Roberts Brothers also gives a new agent all the tools they need to get a good start in the business.

...marketing

Celeste BuchmanRBI Realtor,

The Real Estate Center

Barbara StantonRBI Realtor,

Roberts Brothers West

Ann AkridgeDirector of Relocation

Office Manager, RB West

Roberts Brothers is a member of the largest Relocation network in the world. This gives our agents a chance to maintain their relationship with their buyers and sellers by providing the best service possible when they are moving to a new area. Our agents can earn additional income from the referrals that come into the Relocation Department.

...relocation

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why join the ROBERTS BROTHERS TEAM?

To be surrounded by the most helpful, LOVING STAFF that make us look good.-LORENA GREGORIUS RBI Agent, Eastern Shore

People HELP each other here. There’s more camaraderie instead of competition between individuals.

We have the most experienced agents, most qualified staff, most advanced technology, most exposure, and the MOST OPPORTUNITIES to earn a good living!

We offer free in-house training that is known throughout the area to be the very best. - ANNE POWELLDirector of Career Development

- JACKIE AHNERDirector of Information Technology

...Marketing

The constant efforts to stay ahead of the competition.- R ICHARD HARSKI RBI Agent, The Real Estate Center

You will be more successful with a larger group of people helping you succeed. Do you want to play for an SEC football team or a PAC 10 ?

- CAROLYN HASSER, RBI Agent, Roberts Brothers West

bigger is better

- KATIE CRANE , RBI Agent, The Real Estate Center

...the people

...staff

...the training

...more opportunity

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“Roberts Brothers is more than just a company; we are a family

that bonds together to support and encourage one another.”

- blair ladd Secretary, Roberts Brothers West

“The training. Anne Powell.”

- lexie jonesRBI Agent, Eastern Shore

“Being among the BEST only makes one better!”

- don mayesRBI Agent

Roberts Brothers West

“Roberts Brothers is a family. When you join, you’ve got a great group of people who are anxious to help you!”- nancy hughes

RBI Agent, The Real Estate Center

The #1 Market Share. RBI is the best Real Estate Company in

Mobile and the surrounding area. - kathy foster

RBI Agent, The Real Estate Center

“Unbelievable Marketing to promote and increase

your business.” - mickie russell

Managing Broker, Eastern Shore

why join the ROBERTS BROTHERS TEAM?

Page 10: RBI Recruiting Guide

...#1 market shareOverwhelming market penetration and huge buyer contacts. A Roberts Brothers’ sign means experience and name recognition.- LUCY COPE, RBI Agent, The Real Estate Center

Roberts Brothers takes pride in making sure they have the ability to offer their agents the most cutting edge marketing and advertising pieces. - ER ICA EL IA Managing Broker, Roberts Brothers West

what sets us APART FROM THE REST?

...Marketing

...worldwide networkThe world is indeed, becoming a “village” and our membership in the worldwide network of relocation services certainly underscores that! The Leading Real Estate Companies of the World connects the best real estate agents to provide services that may be needed on all continents as well as in a town in “sweet home Alabama”.

- SUE WINTER , General Manager & Managing Broker, The Real Estate Center

For over 65 years, Roberts Brothers has been leading the way in the South Alabama Real Estate Market.- JOHNNY ROBERTS Chairman

..history

Our professionalism sets us apart.ANNA LUCERBI Agent,The Real Estate Center

...professionalism

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what sets us APART FROM THE REST?

The competence and support from the company is what sets it apart from other real estate companies. What we have that the other companies don’t have is a President who believes in developing and using the state of the art marketing tools.- TRIC IA GRAHAM , RBI Agent, Roberts Brothers West

...leadership

Our support staff adds an additional layer of strength and confidence that enables us to deliver excellence to our customers and clients.- DON MAYES

RBI Agent, RB West

Roberts Brothers always has a large representation in community events. I appreciate that our President and Management team is civic and community minded—always encouraging agents to be involved and to make a difference. - CONNIE SMITH, RBI Agent, Roberts Brothers West

...community involvement

Technology training by the smartest and the most knowledgeable instructors in the city at no cost to agents.

- BECKY MILLER , RBI Agent, The Real Estate Center

...Technology...our staff

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what does ROBERTS BROTHERS MEAN TO YOU?

I feel that Roberts Brothers really is a FAMILY. We care about each other and strive to be the very best we can be for our customers. Roberts Brothers is a company that truly cares about it’s customers, it’s agents and it’s staff —and that’s something you don’t see all the time.

KYM TREST

RBI Agent, The Real Estate Center

Roberts Brothers means EVERYTHING to me, I know as an agent that RBI’s staff & managers are always there ready to help in all situ-ations and I know I would not be the agent I am today without the RBI training, company leadership and the respect our community has for Roberts Brothers...

I feel very lucky to walk into a business every morning that has a 66 year track record for success and a brand that incites trust and loyalty. Our agents have a tremendous competitive advantage in the marketplace.

DANIEL DENNISPresident

LAURYE BRUNSON

Agent, RB West

Page 13: RBI Recruiting Guide

what does ROBERTS BROTHERS MEAN TO YOU?

I have been employed with Roberts Brothers for 29 years. My career began as a posting clerk in the accounting department and my position today is Control-ler. I have seen a number of changes over the years, but the one thing that has stayed the same is the reputation that our company holds within our commu-nity. Whether you are working with a manager, staff member or agent, the service you receive will be second to none.

BERNADETTE WINDLE

Controller

ANNE POWELL

Director of Career Development

We are focused on the agent’s success. From our training to non-competing management style, we are focused on creating a company where agents will succeed. This focus is one of the main reasons why agents join and stay at Roberts Brothers. In today’s real estate world, brokers must concentrate their efforts on assisting their agents in a broad array of areas but it must always be directed on how to succeed in real estate. This is what we do at Roberts Brothers everyday!

Roberts Brothers is the only real estate company in town that I would consider placing my license with. It is very important to me to be as-sociated with a reputable, ethical, professional company and these are all traits that Roberts Brothers exudes.

PEGGY LENTSAgent, RB West

Page 14: RBI Recruiting Guide

Show up at the office every day, always return calls promptly, and exercise pa-tience with all clients and let them know that we appreciate their business-Becky MillerRBI Agent, The Real Estate Center

Watch, listen and come to the office.Dot YeagerRBI Agent, Eastern Shore

what advice WOULD YOU GIVE A NEW AGENT?

Take advantage of all the training the company offers, develop a data base to market themselves to consistently, hold Sunday open houses, wear name tags everywhere, market themselves in the school their children or grandchildren attend. - Mickie RussellManaging Broker, Roberts Brothers Eastern Shore

Attend as many classes as possible, make yourself as visible and avail-able as possible and be patient.- DJ LehmanRBI AgentRoberts Brothers West

Come to office every day. You cannot be a leading REALTOR if you are working part time. Take all the phone duty and open house opportunities you can. Market repeatedly to your sphere via Facebook.- Andrew CarverRBI Agent, Eastern Shore

“TRAINING is the

foundation for a sucessful

real estate career!”

- Sabrena EmmettRBI Agent,The Real Estate Center

This is not a job —it’s a lifestyle. Do the RIGHT thing for your client without looking at the immediate re-ward, and finances will work themselves out.- Don Mayes, RBI Agent, Roberts Brothers West

Work full-time in the office, participate, nurture your sphere of influence regularly. -Gayle Grabert, Sales Manager, The Real Estate Center

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what advice WOULD YOU GIVE A NEW AGENT?

Come to work at Roberts Brothers

and you won’t be disappointed.

You will be SUCCESSFUL!- Kathy FosterRBI Agent, The Real Estate Center

Learn all you can, participate in all

office/company events, have a men-

tor, ask questions if not sure, and

follow-up with all clients.- Lanita BroadusRBI Agent, Roberts Brothers West

Work hard; do all of the train-ing; it does take time to build your business- Barbara WellsRBI Agent, The Real Estate Center

Work hard, take advantage of the resources (marketing, classes etc.,) attend all sales meetings and become more involved in the community.- Ana BostonSecretary, Roberts Brothers West

Don’t be afraid to ask questions and let other agents know you’re new. I think most all agents here love to give advice and share what they know....we’re a team! -Nancy HughesRBI Agent, The Real Estate Center

Listen to Annie Powell, work hard, stay focused, and love what you do!- John MimsRBI Agent, The Real Estate Center

Be persistent. Don’t give up. Treat your work as a job.

- Hilliary SandersMarketing Specialist

Page 16: RBI Recruiting Guide

define roberts brothers in 3 WORDS?

RECOGNIT ION, INTREGITY, REL IABIL ITY- Lanita Broadus, RBI Agent, Roberts Brothers West

TEAM WORK, QUALITY & PROFESSIONALISM- Celeste Holland, RBI Agent, The Real Estate Center

SERVICECOMMITTMENTPROFESSIONALISM-Judi Wells, RBI Agent, The Real Estate Center

PROFESSIONAL, D IVERSE, CURRENT- Butch Blum, RBI Agent, The Real Estate Center

OLDEST, LARGEST, BEST.- Gayle GrabertSales Manager, The Real Estate Center

STRONG, CARING, HELPFUL- Richard HarskiAgent, The Real Estate Center

COMPETIT IVE LOYALTRUSTWORTHY-Connie SmithRBI Agent, RB West

MY EXTENDED FAMILY. . .- Kym Trest, RBI Agent, The Real Estate Center

COMPASSIONATE REL IABLEFAITHFUL- Lorena Gregorius RBI Agent, Eastern Shore

DIVERSITYHONESTY TRUSTWORTHY- Hilliary SandersMarketing Specialist

PROFESSIONAL, KNOWLEDGEABLEINVOLVEDJeanna M. Phillips RBI Agent, Eastern Shore

PROFESSIONAL, COURTEOUS & REL IABLE- Barbara Wells Agent, The Real Estate Center

EFF IC IENT, CAPABLE AND REL IABLE-Tricia GrahamRBI Agent, Roberts Brothers West

QUALITY, INTEGRITY AND FULL-SERVICE- Anna Luce, Agent, The Real Estate Center

TRUSTWORTHY, KNOWLEDGEABLE, PROFESSIONAL- Kathy Foster, Agent, The Real Estate Center

Page 17: RBI Recruiting Guide

what do you LOVE about Roberts Brothers

The STAFF, MANAGE- MENT, and all of

the agents are great to work with. -Peggy Hayden, Com-munications Director Roberts Brothers is a CARING company. They not only

care about me as a professional, but they love me as an individual. -Elaine Sessions, Sessions Team Leader, RB West Working with the other RBI agents every day! -Barbara Wells, Agent, The Real

Estate Center Going to work is more like being with my EXTENDED FAMILY rather than just co-workers. Just

makes the day a bit more enjoyable. -Jackie Ahner, Director of Information Technology STABILITY. -Lorena Gregorius, Eastern Shore Agent The people...ALL of them. And I love knowing that wherever I am or whoever I am trying to help,

that I have a company like this backing me. -Richard Harksi, Agent, The Real Estate Center I love PEOPLE and the team

of RBI—The leadership, brokers, staff and fellow agents alike. -Anna Luce, Agent, The Real Estate Center THE PEO-

PLE. -Lexie Jones Agent, Eastern Shore I love working with Roberts Brothers because all of the agents work together

as a team. I also like knowing that I work for the largest and most successful real estate company in the area! -Celeste Holland, Agent, The Real Estate Center I love the agents working together to make transactions work!

We talk about what our customers are looking for and trying to sell and many times, we’ll come up

with solutions that work for everyone. -Nancy Hughes, Agent, The Real Estate Center The education provided, help when needed, freedom to be my own boss and also the feeling of being part of

a family -Lanita Broadus, Agent, Roberts Brothers West I love working with people who have the same work ethic as me and the desire to provide the best possible

service to all. -Kathy Foster, Agent, The Real Estate Center I love that we are Global! As the Leading Real Estate Companies of the World

Affiliate, Roberts Brothers offers the opportunity for the listing and agent to be seen and contacted, not

just in a national arena, but around the globe on an international web-

site! - Mia Burmeister,Agent, Eastern

Shore

PROFESSIONAL, D IVERSE, CURRENT- Butch Blum, RBI Agent, The Real Estate Center