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Rafael Leadbetter Head of CNS broadband converged & multimedia servic John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC End to End Design Lead

Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

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Page 1: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

Rafael Leadbetter Head of CNS broadband converged & multimedia services John BartonVoice Services & Interworking Design AuthorityArvind MaheshwariWBCC End to End Design Lead

Page 2: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 2

Introduction to WBCC

Page 3: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 3

End user driven requirements

“Why do I have another number for my broadband phone?”

“I don’t know which phone to use to get the best calls costs!”

“When I call a friend on his mobile from my broadband phone he does not know it is me calling!”

“Why don’t I have the same terms and conditions on my broadband and old telephone service?”

“I want control of the features I get from my provider!”

“Why do I have another number for my broadband phone?”

“I don’t know which phone to use to get the best calls costs!”

“When I call a friend on his mobile from my broadband phone he does not know it is me calling!”

“Why don’t I have the same terms and conditions on my broadband and old telephone service?”

“I want control of the features I get from my provider!”

Page 4: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 4

Allows CPs to differentiate and innovate via next generation applications by exploiting SIP

Improved end user experience

‘On net’ and ‘off net’ service communality

Lower total cost of ownership

WBCC key Benefits

Page 5: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 5

Overview of WBCC

• BTW provides a single access voice and broadband product to CP• CP offers both voice and broadband based services to end user• Broadband component is as per WBC functionality• Baseband service will allow CPs to supply 21CN PATS services

Hub

BR

AS

POSI

BackhaulIP

CP IPVPN

Internet

MSAN

HostedVideo

AG

CF

NTE MSIL

Voice Interconnect

CP/SP

BTmediasignalling

Key

“base-band”voice Voice

Call Server

SB

C

Page 6: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 6

December 2008

Capacity based billing

Conversion from WLR (all PSTN) + WBC EUA to WBCC IVEUA

- Authority of Transfer

- Number Portability in CP domain

IVEUA New Provide

Voice EP Provide

IVEUA Cease, Amend & Cancel

Voice Route provide

March 2009

- Ipstream & Datastream to WBCC

- SDSL to WBCC

- Reverse WBCC to WLR+SMPF

- Voice EP Modify

- Voice EP Cease

- CP call server interconnection Modify

- CP call server interconnection Cease

- Amend

- Cancel

Schedule of functionality and features availability

June 2009

Other Conversions eg: VLA

Modify

CP Migration

Movers

Novations & Movations

Name Changes

Page 7: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 7

Network & product components

CP Network

MSAN Openreach Backhaul

BRAS

VoicePE Voice VPN Ethernet

Edge Switch

MSIL

AGC

SBC

Voice PE Call

Server

MDF

IVEUA(Integrated End User Access)

Voice EP MSIL

VLC

Broadband path

Voice signalling pathVoice media path

BTW Offering

EP

AP

WBC/C

WBCC

Voice Route

Ethernet Edge Switch

Broadband or voice context

WBCC

Page 8: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 8

CP Network

MSAN

EEA

Openreach Backhaul

BRAS

VoicePE WBCC VPN

EEA

MSIL

AGC

CallServer

Broadband path

Voice signalling pathVoice media path

Broadband or PSTN context

H.248 signalling, AGC to MSAN

Ethernet pipe through which Voice (signalling & media) & Broadband service VLANS can be

conveyed

Access Gateway Control – Separate

from PSTN Call Server. Maps H.248 to SIP-UNI messages to enable a remote Call Sever to

control End Users lines

SBC

Session Border Controller. Provides limited call control functionality inc. the ability

to cut CDRs and Media functionality, e.g. Codecs.

EthernetEdge Switch Dedicated

VoicePE (IP)Router

SIP-UNISignalling

Delivers the voice

features as determined by the CP’s

service

Voice PE

End User’s lines provided onNon-PSTN Voice VAG.Resilience scheme can be designed to offerlegacy voice orbroadband ‘availability’.

WBCC Media & Signalling stream SVLANs – shared with protected WLR3 voice SVLANs. Active SVLAN scan be selected via BFD

N.b. BFD capability switches SVLAN if a Voice PE can not be reached

Delivers Broadband

functionality

BEA

Network overview

Page 9: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 9

WBCC Product structure & Provisioning

Page 10: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 10

Network & product components

CP Network

MSAN Openreach Backhaul

BRAS

VoicePE Voice VPN Ethernet

Edge Switch

MSIL

AGC

SBC

Voice PE Call

Server

MDF

IVEUA(Integrated End User Access)

Voice EP MSIL

VLC

Broadband path

Voice signalling pathVoice media path

BTW Offering

EP

AP

WBC/C

WBCC

Voice Route

Ethernet Edge Switch

Broadband or voice context

WBCC

Page 11: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 11

WBCC Product Family

Access MSILConsumes Connects

Product & Order details

SIP configuration parameters

Voice configuration parameters

BB Parameters

Access order parameters

Product NameProduct CodeCRDDomain namePrivate IDDial PlanServing ExchangeRegistration encryption keyList of prioritise EP

IVEUA Voice RouteProduct NameProduct codeCRDMSIL Service IDPOSIMedia BandwidthSignalling BandwidthMedia VLAN TagIDMedia IP Addess_CPMedia IP Address_BTSignalling VLAN TagIDSignalling IP Addess_CPSignalling IP Address_BTSIP URI (Signalling VLAN)Perfect Forward SecrecyIKE Shared secretIPSec SA Encryption algorithm type

Voice EP

WBCC Product Model

Page 12: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 12

Voice Extension Path - What is an EP?

•A voice EP routes voice traffic from SBC located in a POSI to the MSIL

•CP can have multiple Voice EPs connected to the MSIL

•Configuration of two separate VLANs for

- Voice Media (10 to 800 Mbps)

- Voice Signalling (1 to 50 Mbps)

•Logical Connection CCC will be used for managing signalling and media VLANs

Page 13: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 13

Voice EP: Scenarios designed so far– Support via eportal for Day 1 only

Voice EP provide

• Allows the CP to place a voice EP provide order

• BTW will validate bandwidth ordered against the available MSIL bandwidth

• CAC will be configured on SBC

Cancel Voice EP provide

• CPs can cancel Voice EP provide up to Point of No Return

• PONR is established as part of Voice EP provide (will be before activate)

Voice EP cease

• CP can cease Voice EP

• Voice EP cease order will be rejected if it is being used by Voice Route

Page 14: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 14

•The Voice Route product enables CPs to configure preferred domain name and private ID that are later used for end user provisions within serving exchange

•The CP has to place different service Voice Route orders for each combination of domain name + private ID + Serving exchange

•Voice Route mandates CPs to specify primary and secondary voice EPs to be used

•CPs need to order Voice EPs before placing orders for Voice Route

Voice Route – What is it?

Page 15: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 15

Integrated Voice End User Access – What is it?

•IVEUA is the WBCC end user product

•This is combined voice and broadband service provided on same access consumed from Openreach

•Voice call control is managed by CP’s call/apps server(s)

•Supports broadband service as per WBC

•Involves configuration of AGCF for delivering voice media and signalling to CP

Page 16: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 16

Raf intro

WBCC - Assurance

Page 17: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 17

WBCC Test and Diagnostics - Proposed capabilities

Delivery April 08

•MPF Copper Line Test (EMP800 Service)

Prototypes today available for trial

•Linecard test – presence and function of MSAN linecard

•Basic dial tone test - presence & function of dial tone, BAU routing

•Jumper test - presence of jumper

•Parametric line test including termination detection

•Basic voice call test – using BAU routing

Page 18: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 18

Prototypes being considered for development in Day 2 & 3

•Enhanced dial tone test - presence and function of dial tone using “Test CP” routing

•Directory number test – validation of line number

•Enhanced voice call test - using a “Test CP” routing

•Presentation of call performance info from network

•Presentation of call trace info from network

•Alarm and event analysis

WBCC Test and Diagnostics - Proposed capabilities

Page 19: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 19

MPF Copper Line Test (EMP800)

Provides confirmation that line is good

CP/BTW initiates end-to-end test via B2B gateway

BTWOpenreach

EvoTAM

MDF

T&DB

2

B

Page 20: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 20

Line card test

Provides confirmation that linecard port is “alive”

CP/BTW initiates test

Test can be initiated from end user’s line or a dedicated test line on MSAN

Signalling records proves provide call trace information via data warehouse

AGCF SBC MSILSIP

Server

BTW CPOpenreach

CMSANEvoTAM

TestHead

Test Access Port

MDF

SIGprobe

Monitor signalling

SIGprobe

Page 21: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 21

Basic dial tone test

Provides confirmation that dial tone is available

CP/BTW initiates test

Test can be initiated from end user’s line or a dedicated test line on MSAN

Signalling records also provides call trace information via data warehouse

AGCF SBC MSILSIP

Server

BTW CPOpenreach

CMSANEvoTAM

TestHead

Test Access Port

MDF

SIGprobe

Monitor signalling

SIGprobe

Page 22: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 22

Jumper test

Provides confirmation that MDF jumper is present

CP/BTW initiates test

AGCF SBC MSIL

BTW CPOpenreach

CMSANEvoTAM

TestHead

Test Access Port

MDF

SIGprobe

Monitor signalling

SIGprobe

Page 23: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 23

Parametric line test including termination detection

Provides confirmation that line and CPE are present

CP/BTW initiates test

AGCF SBC MSIL

BTW CPOpenreach

CMSANEvoTAM

TestHead

Test Access Port

MDF

SIGprobe

Monitor signalling

SIGprobe

Page 24: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 24

Openreach

Basic voice call test

CP/BTW initiates end-to-end test

Test can be initiated to/from end user’s line

“Other end” on selected 20C network locations initially

Signalling records also provides call trace information via data warehouse

Signalling probes provide a localised view of call quality

AGCF gives some diagnostics in call record

AGCFCMSANEvoTAM SBC MSILSIP

ServerGateway

BTW CP BTW

Gateway20C

POTS

Interconnect to BT 20C POTS could be via a 3rd party network

TestHead

Test Access Port Test

Head

MDF

SIGprobe

Monitor signalling

SIGprobe

Page 25: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

CP Raises all line, voice and broadband faults via b2b

CP populates

XML structured questions

CP Submits

XML Request

Interpret and

validate XML

Request

Create Contact Report

XML does not contain

Test Reference

ID.

XML contains

Test Reference

ID.

To: Analyse fault onto orchestration system

End User/Customer

BTW

CP OSS

CP OSS

To: Analyse fault only on exception basis

Page 26: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

CP enters Service ID

on OneSiebel

Validate CP

Create Contact Report

Present CP with

Structured Questions

Generate Fault

Report

Code

End User/Customer BTW

To: Analyse fault onto orchestration system

To: Analyse fault only on exception basis

CP Raises a fault via Portal/Thick Client

Page 27: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

Task resources for resolution

Identify resources

for resolution

To:

Close Fault on BTW

Complete tasks

allocated

WorkManager Allocated resources

FAULT IS IN BTW DOMAIN

Validate request

Receive resolution

details

Raise Fault on OR via Gateway

Gateway

Resolve Fault

Report Fault Resolution

to BTW

From:

Close Fault on BTW

Gateway

Trouble Report

Pending/Rejected

FAULT IS IN OPENREACH DOMAIN

There are manual/

automated fallouts when Openreach

returns request with reject

codes.

From: Analyse fault onto orchestration system

From: Analyse fault onto orchestration system

Progress Fault

Page 28: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 28

Key dates in 2008

• Customer trial, pricing and interface notifications – March & April

• Customer trialists selection – May

• Customer Trial - Phase 1 – August

• Launch notification Day 1 functionality (pricing and ts&cs) – Sep

• Customer Trial - Phase 2 – October

• Day 1 feature set launch – December

WBCC Development Project Plan – Key Milestones

Page 29: Rafael Leadbetter Head of CNS broadband converged & multimedia services John Barton Voice Services & Interworking Design Authority Arvind Maheshwari WBCC

www.btwholesale.com/broadband Slide 29

Thank you

Questions Please