Radmin ® v3.0

User Manual Radmin ® is the fastest remote control software. It is ideal for helpdesk and network management

Last updated: 06.03.2007 Web-site: www.famatech.com Technical Support: http://www.famatech.com/support/helpdesk/ Radmin ® is a registered trademark of Famatech International Corp. and its licensors. Remote Administrator™ is a trademark of Famatech International Corp. and its licensors. Copyright © 1999-2007 Famatech International Corp. and its licensors. All rights reserved.

TABLE OF CONTENTS

Getting Started 6

Using this manual 6

About Radmin 7

How to use Radmin 9

Key features 10

What's new in version 3.0 14

Installing and Uninstalling 17

Connecting to a remote computer 20

Obtaining a remote computer's IP 21

Connecting over LAN 22

Connecting over the Internet 23

Modem to modem connection 24

Direct cable connection 25

Connecting tips 26

Setting up security 27

Connect status 28

Using Radmin Viewer 29

Radmin Viewer interface 30

Main window 31

"Connect to" window 34

Using Toolbar 36

Using upper menu 37

Changing the language 41

Command line switches 42

Using Phonebook 46

Adding new record 47

Connect from record 48

TABLE OF CONTENTS

Getting Started 6

Using this manual 6

About Radmin 7

How to use Radmin 9

Key features 10

What's new in version 3.0 14

Installing and Uninstalling 17

Connecting to a remote computer 20

Obtaining a remote computer's IP 21

Connecting over LAN 22

Connecting over the Internet 23

Modem to modem connection 24

Direct cable connection 25

Connecting tips 26

Setting up security 27

Connect status 28

Using Radmin Viewer 29

Radmin Viewer interface 30

Main window 31

"Connect to" window 34

Using Toolbar 36

Using upper menu 37

Changing the language 41

Command line switches 42

Using Phonebook 46

Adding new record 47

Connect from record 48

Changing settings 49

Organizing records 52

Exporting phonebook 56

Importing phonebook 57

Creating a new phonebook 58

Sharing phonebook 59

Scanning for servers 61

Desktop shortcuts 62

Connection modes 63

Full Control / View Only 65

Controlling remote computer 66

Using Window menu 67

Using Window toolbar 69

Connection options 71

Using Hotkeys 72

Sharing the clipboard 73

Scaling the remote screen 74

Displaying remote cursor 75

Telnet 76

File Transfer 77

File Transfer interface 78

Copying files 82

DeltaCopy feature 83

Shutdown 84

Text chat 85

User interface 86

Sending messages 88

Sending popup messages 89

Using channels 90

New message notification 96

Users' status 97

User description 101

Using nicknames 102

Away system 106

Using colors 109

Text commands 110

File log 112

Voice Chat 113

User interface 114

Communicating 117

Using Hotkeys 118

Using channels 119

Users' status 124

User description 127

Using nicknames 128

Away system 130

Using privates 132

Text messages 134

Recording voice 136

Send Message 137

"Connect Through" option 140

Radmin Viewer options 141

General options 142

New connection defaults 144

Remote Screen defaults 145

Full Control defaults 147

Chat defaults 149

Voice chat defaults 150

Remote screen 151

Chat 153

Chat appearance 154

Additional chat options 156

Voice Chat options 158

Audio devices 159

Using Radmin Server 161

Choosing startup mode 162

Starting and Stopping 163

Using Windows Security 164

Using Radmin Security 166

Setting up IP filter 169

Changing port 172

Using the tray icon 174

Asking connection permission 176

Text Chat options 178

Voice Chat options 180

Using logging 182

Miscellaneous settings 186

Command-line switches 188

Changing language 190

Managing Radmin security 192

Protecting your computer 193

Safety tips 194

Remote Deployment 195

Licensing Radmin 196

Contact us 203

Using this manual 

Typographical conventions

Menu commands appear in bold , with the greater-than symbol (>) indicating sub-menu items.

Keyboard keys appear in <bold font> inside angled brackets.

About Radmin 

Radmin is a remote control program that lets you work on another computer throughyour own. You see the remote computer's screen in a resizable window on your ownmonitor, or as the full screen. Your mouse and keyboard control the remote computer soyou can work on it as if you were sitting right in front of it

Radmin at work

Radmin Structure:

The Radmin system includes two applications:

Radmin Server, which is installed on a remote computer.

Radmin Viewer on the local computer that shows the remote screen display on your own monitor.

To get started, make sure Radmin Server is running on the remote computer. Then runRadmin Viewer on the local computer and connect to the remote computer via theexisting TCP/IP connection.

Key Benefits:

Radmin Viewer supports Windows 95/98/Me/NT4/2000/XP/2003/Vista.Radmin Server supports Windows 2000/XP/2003/Vista with full support for Windows XP andWindows Vista fast user switching.Real-time speed of work: operate a remote PC as if it were right in front of you.Reliability: Radmin will work continuously for many months without errors, exceptions or otherissues.Security: Radmin provides the highest security level possible.User-friendly interface: Radmin is intuitive and very easy to use.Rich functionality (file transfer, text and voice chat, messages, etc.)Multilanguage support.Technical support.

How to use Radmin 

How to use Radmin

The Radmin system includes two applications:

Radmin Server installed on a remote computer.Radmin Viewer on the local computer that can connect to the Radmin Server

To get started make sure Radmin Server is running on the remote computer. Then runRadmin Viewer on the local computer and connect to the remote computer .

Glossary

Remote Computer - computer that is being controlled / connected to.

Local Computer - the computer used to connect to the remote computer.

Radmin Server - part of Radmin that is installed on the remote computer and waits for aconnection. When the user connects to it, Radmin Server will apply user activity to the remotecomputer and transfer responses (for example, desktop images in case of "Full Control" or "ViewOnly" connection modes) back to the local computer.

Radmin Viewer - part of Radmin that is installed on the local computer and is used to connect tothe Radmin Server on the remote computer. Radmin Viewer allows the user to control the remotecomputer via different connection modes.

Connection mode - the means of working with the remote computer. Radmin supports thefollowing connection modes: Full Control , View Only , Telnet , File Transfer , Shutdown , TextChat , Voice Chat , Send Message .

Radmin 3.0 key features 

Main Radmin Viewer window:

Full compatibility with Windows Vista

User-friendly interface

The Radmin Viewer interface is optimized to be as user friendly as possible.

Phonebook for storing connection information

Radmin provides a phonebook with an explorer-like interface, folders and drag-and-drop supportthat allows the user to organize remote computers and change settings for individual records. Allphonebook records are stored in a file that can be exported or imported.

Multilanguage user interface and built-in help

Radmin contains a multilanguage engine to use language modules that are available for downloadfrom the Famatech website.

Radmin Servers scanner

A high-speed, multi-threaded scanner allowing users to determine the hosts from the phonebookthat are currently running Radmin Server.

Shortcuts from phonebook record to desktop

Creates a one-click shortcut to any remote computer from its phonebook record.

Tray icon minimization

Radmin Viewer window can be configured so it minimizes into your system tray when you are notusing it.

Remote Screen Window:

DireñtScreenTransfer Technology

Radmin uses a video hook kernel mode driver under Windows 2000/XP/2003/Vista to capturescreen changes. This boosts the capture rate to hundreds of screen updates per second.

Transfers a remote screens in either 2, 4, 16, 256, 65 thousand or 16million colors at blazing speed

Radmin uses cutting-edge programming techniques to capture remote screen changes, pack themand transfer them via an encrypted connection to the Viewer.

High-resolution modes

There is no limit to the maximum display resolution Radmin can capture.

Full support for remote computers with multiple monitors

If the remote computer's desktop spawns multiple monitors, Radmin Viewer can display either theentire remote desktop or a specified monitor image.

Full-screen, scaled and normal view of the remote screen

Full-screen mode shows the remote screen full-size on your own monitor. Scaled mode lets yousee the remote screen scaled down to fit a window on your local computer's monitor. Scaledimages are antialiased to improve quality and readability, with option to keep aspect ratio.

Remote cursor display

Fully supports displaying animated and alpha-blended remote computer cursors. Can beconfigured to display remote computer cursors in different ways.

Mouse wheel support

Accurately transfers mouse wheel actions to the remote computer.

Multiple monitors support

Radmin Viewer will operate normally when the local computers has more than one monitorconnected and active.

Full keyboard control

Radmin Viewer can be configured so special keyboard shortcuts (Alt+Tab etc.) will affect theremote computer.

Configurable keyboard shortcuts

Radmin lets you define shortcuts for its commands, such as sending a Ctrl+Alt+Del combinationto a remote computer or switching from full screen to a windowed view mode.

Two-way clipboard transfer

Radmin lets you copy local clipboard text into remote computer's clipboard and vice-versa.Unicode clipboard content is fully supported.

Available connection modes:

Full Control and View Only connection modes

Real-time display of the remote computer's screen and the ability to control it in 'Full Control'mode.

File Transfer connection mode

Lets you transfer files easily between computers.

Shutdown Connection Mode

Lets you reboot or shutdown the remote computer with two mouse clicks.

Telnet Connection Mode

You can execute command and programs on a remote computer using a command-line interfacewhen connected using Radmin's Telnet mode.

Voice Chat connection mode

Real-time audio chat using microphone and speakers. Your voice transfers clearly even with low-speed modem connections.

Text Chat connection mode

Real-time chat using text messages. Multiple public and private channels, syntax coloring andaway-from-computer tracking are available.

Send Message Command

Allows the user to send short text messages to a remote computer that is running Radmin Server.

Radmin Server:

Full compatibility with Windows Vista

Support of Fast User Switching on Windows XP and Vista

The server keeps connections when users are switched on Windows XP and Vista.

Multiple Connections Support

The server can accept multiple incoming connections. A client can simultaneously connect todifferent servers as well as to a single server in different connection modes.

Run as a Service

Works as a service , enabling connections when no user is logged on the remote computer, andcan log required users on and off.

Multiple monitors support

If the remote computer has multiple monitors connected and active, Radmin Server can transfereither the entire desktop or a specified monitor image.

Mouse cursor transfer

Captures any remote computer cursor and sends its appearance back to Radmin Viewer. Fullysupports animated and alpha-blended cursors.

Radmin Security:

256-Bit AES strong encryption of all data streams

Radmin generates unique 256-bit keys for each connection and encrypts data streams using highlysecure AES algorithms. Encryption is always enabled.

Windows security permissions

Supports different permissions for specific users or user groups from a Primary Domain, TrustedDomains and the Active Directory. Supports automatic use of logged-in user credentials.

Radmin Security Permissions

Supports different permissions for the users added to the Radmin Server access list. Radmin usesa Diffie-Hellman based key exchange with 2048-bit key size for secure user authentication.

IP Filter

Permits access to Radmin Server only from specified IP addresses and networks.

Logging feature for writing all actions to the log file

Writes all information concerning connections, including the user name, DNS name and IPaddress, to a log file.

Five incorrect passwords sequence security delay

Will suspend accepting new connections after five attempts with incorrect passwords, preventingattempts to guess the password.

Radmin version compatibility:

Radmin Viewer 3.0 can connect to Radmin Server 3.0, Radmin Server 2.2and Radmin Server 2.1

Radmin Server 3.0 can accept connections only from Radmin Viewer 3.0

What's new in Radmin version 3.0 

Main Radmin Viewer window:

Folders in Radmin phonebook.Explorer-like tree view window with Radmin folders.Drag and drop of items and folders.Radmin phonebook stored in the file.Export-import phonebook files.Scan for running Radmin Servers.Ability to create shortcuts to phonebook items on desktop.Options dialog in main window.Defaults for new connections in options.Global options for Remote Screen, File transfer, Chat, Audio Chat in the Main window options.Minimize Radmin Viewer main window to tray icon.

Remote Screen Window:

Full screen stretch view mode.Smooth scaling in the remote screen window.Toolbar at the top alowing for fast switching between connection modes, sending keycombinations, switching view modes and changing current remote monitor.Server cursor support in two ways: replace of local cursor, draw with screen updates.Mouse wheel and additional buttons support.Auto mouse scroll in the Remote Screen window.Multiple monitors support.Support for color modes from 1 bit to true color.Special keystrokes handling (Alt-Tab, Windows key, etc).Configurable keyboard shortcuts for Radmin commands.Fast launch of other connections (file transfer, chat, voice, telnet) from Remote Screen windowwithout entering passwords again.Ability to keep aspect ration in stretch view.Support for Unicode clipboard contents.Smooth scaling.

File transfer mode:

Vertical panel splitting.Movable toolbar and combobox panels.New hotkeys added: access folder selection menu, sorting files and folders, copy selected files anddirectories, rename files and folders, switch between panes, refresh the active pane.Hotkey to open new file transfer window without entering login and password.4Gb+ file transfer support.Execute files on the local computer.File names in Unicode format support.

New connection modes:

Multi-user chat.Multi-user audio chat.Ability to send a message to a server.

Radmin Server:

Unmatched speed and low CPU usage.New DirectScreenTransfer technology using new video hook driver.Full compatibility with Windows Vista.Support of Fast User Switching on Windows XP and Vista.New optimized network protocol.Multiple monitors support.Support of sending cursor shape and position.New options interface.New Radmin security settings interface.New Windows security settings interface.Logs in HTML format.New IP filtering settings interface.Select interface language and an option to autoselect language.Ability to disable specific connection modes.Settings for text and voice chat.

Security:

Advanced 256 bit AES encryption for all sending and receiving data.Kerberos authentication protocol support.New Radmin security supports Users with individual rights.Radmin security uses new authentication method based on Diffie-Hellman key exchange with2048 bit key size.New Windows security settings interface with support for Trusted Domains for WinNT 4.0 andActive Directory for Win2k/WinXP/Win2003/Vista.DNS name and user name info added to the logfile.5 bad passwords sequence security delay.

Text chat:

Private instant messaging.Multi-user, real time text chat conversations.Custom fonts, text color and size, custom nickname.Operator can kick out the users from the chat.Create new channels, including password-protected channels.Send text messages to multiple users.Save chat history in a separate log.User-friendly interface, control with the mouse and using hotkeys and text commands.256-bit encryption enabled for all transferred data.

Voice chat:

Private, real time voice chat conversations (VoIP analog).Multi-user, real time voice chat conversations.

Conference mode with microphone queue.Customizable voice quality to save bandwidth and traffic.Creating multiple public and private channels.Channel protection with user and operator passwords.Short text message sending.Record conversation to .wav file.Set optimum bandwidth for voice chat.256-bit encryption enabled for all transferred data.

Installing and uninstalling Radmin 

System requirements

Radmin has no special hardware requirements. If your computer is capable of runningWindows 95 or higher, the Radmin Viewer will run. It even runs on a 486 computer with8 MB RAM.

Radmin Viewer

Will run on Windows 9x/ME/NT/2000/XP/2003 Server/Vista 32-bit.

Radmin Server

Will run on Windows 2000/XP/2003 Server/Vista 32-bit.

Running Voice Chat will require a sound card, speakers and a microphone.

Radmin will still operate successfully even when the monitor, mouse and keyboardare not connected to the remote computer. However some computers do not bootsuccessfully without a keyboard plugged in.

For All Operating Systems (Win9x/ME/NT/2000/XP/2003 Server/Vista):The computer should have TCP/IP (the most-used protocol for networking computers)installed.

Windows NT 4.0:Service pack 6 or higher is required.

Windows 2000/XP/2003 Server/Vista:Administrators rights or elevated privileges are required to install Radmin Server.

Before installation

Both computers need to be connected by TCP/IP on a local network, modem-to-modem,or over the Internet.

Radmin Server should be installed on the remote computer.

Radmin Viewer should be installed on the local computer.

You should uninstall all earlier versions of Radmin Server before installing anew version.

You can install and use Radmin Server 3.0 while previously installed RadminServer 2.2 is active if you configure Radmin Server 3.0 to use a different port .

Installing Radmin

To install Radmin (Radmin Viewer or Radmin Server, or both):

Run rview30.exe to install Radmin Viewer.1.

Follow the on-screen instructions and select an installation directory when asked. Theinstaller will copy all required files into the specified directory.

2.

Run rserv30.exe to install Radmin Server.3.

Follow the on-screen instructions. The installer will copy all required files into the default systemdirectory.

4.

On Windows XP and later make sure that a build-in Firewall is configured to allowincoming connections for Radmin Server.

5.

After installation, the Programs folder of the Start menu will contain the followingshortcuts inside the 'Radmin Viewer 3.0' or 'Radmin Server 3.0' subfolders:

Help

Displays the help file.

Radmin Viewer 3.0

Starts Radmin Viewer.

Settings for Radmin Server

Displays the Radmin Server settings window.

Start Radmin Server

Starts Radmin Server.

Stop Radmin Server

Stops Radmin Server.

Uninstall

Uninstalls Radmin Server or Radmin Viewer from the computer.

Licensing Radmin

When the 30-day trial period has expired, Radmin Server requires a license in order tocontinue operating. When you purchase a program license, Famatech will deliver alicense code that will unlock Radmin Server for continued use. Please see 'LicensingRadmin ' for further details. To order your license code, please visit our company websiteat www.famatech.com .

Uninstalling Radmin

Radmin can be uninstalled using 'Add or Remove programs' Windows settings or using'Uninstall' start menu shortcut.

Windows 2000:

On some Windows 2000 configurations Radmin Server may not be able to uninstallmirror driver. In such case, do the following:

Delete the \system32\drivers\rminiv3.sys file.1.Restart Windows.2.Remove mirror driver from Windows control panel or run rserver3.exe with /intuninstallcommand-line switch.

3.

Connecting to a Remote Computer 

To connect to a remote computer:

Make sure Radmin Server is installed and running on the remote computer.1.

Get the remote computer's IP address or DNS name.2.

Start Radmin Viewer on your local computer.3.

Click the 'Connect to' toolbar button, enter the remote computer's IP address, select the'Full Control' connection mode and click the OK button.

4.

Enter the login ID and password according to the target Radmin Server security settings.5.

The remote computer’s desktop will appear inside a window on your computer.6.

After connecting, you can work with the remote computer as if you are sitting in front ofit.

Radmin also offers additional methods to work with remote computer: you can simplyview the remote screen, or connect via a telnet-like shell, or even use an audio chat totalk with the remote computer's user. For more information on different connectionmodes and how to use them, refer 'connection modes ' help section.

Obtaining a remote computer's IP address 

You will need the remote computer's IP address or DNS name to connect to it. You canobtain it in the following ways:

Using the Radmin Server icon

If the Radmin Server installed on the remote computer, move the mouse cursor over tray icon andIP address will appear.

Using standard Windows programs

Run the ipconfig.exe command (winipcfg.exe under Windows 95) from the remote computer'scommand-line and examine the 'IP address' field.

To obtain DNS name, run the ipconfig.exe with /all command-line switch and examine the'host name' and 'primary dns suffix' fields.

Connecting over LAN 

If the remote computer is accessible via the local area network (LAN), you can connect to itdirectly using its IP address or DNS name.

If an IP address is dynamic (different each time) then any third party program can be used todisplay the IP address change or to map the IP address to a static DNS name.

If the remote computer is not accessible directly, you can connect by using LAN or WANrouters/proxy configuration:

Proxies/routers that have both direct Internet access and remote computer access can beconfigured for port forwarding.

You can use third party software for tunneling or callback connection to create a virtual TCP/IPconnection.

Connecting over the Internet 

If the remote computer has a real IP address and is accessible via the Internet, you can connectto it directly.

If the IP address is dynamic (different each time) then you can use any third party program tolearn the IP address or to map the IP address to a static DNS name.

If the remote computer has a virtual IP address or is not accessible directly via the Internet:

You can configure proxies/routers that have both direct Internet access and remote computeraccess for port forwarding.

You can use third party software for tunneling or callback connection to create a virtual TCP/IPconnection.

Using modem-to-modem connection 

On the remote computer, install the Dial-Up Networking Server. Use the standard RAScomponent supplied with Windows. Then configure the server to use TCP/IP. Start theRadmin Server.

On the local computer, install Dial-Up Networking, configure it to use only the TCP/IPprotocol and make a call to the remote computer.

Use the remote computer's IP address to connect to Radmin Server using RadminViewer. Typically you will use the IP address 192.168.55.1 for a modem-to-modemconnection.

Using direct cable connection 

First install the Null Modem driver (if it is not already installed). Then configure thesystem as you would with a Modem-to-modem connection .

Connecting tips 

If the remote computer can't be connected:

Make sure Radmin Server is running on the remote computer and examine the log file in case it isnot.

1.

Try to connect from the remote computer to itself. If this fails:

Ping the remote computer from itself (see step 3).

Examine the log file .

2.

Ping the remote computer from the local computer. If it cannot be pinged:

Ensure that the IP address or DNS name of the remote computer is valid and accessible bypinging it from itself and from any other linked computers.

If the remote computer is not accessible by network topology, refer to the "connecting overLAN " help section for details.

3.

Scan the remote computer for an open port (4899 by default). You can use the build-in scanneror any port-scanning software of your choice. If this fails:

Check the port settings on the remote computer to ensure that you are using the correct port.

If the remote computer has a firewall installed, make sure it is correctly configured.

Windows XP has a built-in firewall that may be active.

Configure any proxies/routers between the local and remote computer so they allowconnections on the target port.

4.

Examine the log file .5.

Setting up security 

After installing Radmin , you will be asked to configure Radmin security. You can changesecurity settings later by accessing Radmin Server settings .

The basic security configuration enables the user to choose between Radmin Securityand Windows security .

If neither Radmin security nor Windows security is configured, there will be noway to connect Radmin Server.

Radmin Security

Uses login and password protection for authentication.

If you don't want to enter a password each time you connect to a remote computer, youcan use Windows security. If you have logged in using credentials specified in the Radmin Serveraccess list, Radmin will not require a user name or password.

To increase security, you cannot save passwords on the computer running RadminViewer.

Windows security

Allows one to specify Windows users and groups that have access to Radmin Server.

Connect status 

The 'Connect status' window appears in two cases:

Connect status window

The connection attempt takes longer than four seconds. In this case a connection real-time logwill appear. You can cancel the connection attempt by clicking on the Stop button.

The connection attempt fails.

Using Radmin Viewer 

Radmin Viewer is a program that connects to a remote computer that has RadminServer installed. Radmin Viewer allows the user to initiate connection with remotecomputer using different connection modes .

Radmin Viewer lets you store and organize the addresses of remote computers in aphonebook .

See Radmin Viewer interface details and step-by-step connection instructions for furtherinformation.

Overview of Radmin Viewer interface 

The primary component of the Radmin Viewer window is the Phonebook . The phonebooklets you connect to a remote computer using records, and displays a tree-view folderwindow on the left and the current folder contents on the right.

The Toolbar has buttons for accessing the most-used functions.

The Upper menu provides access to all functions.

Options are accessible from the upper menu.

When you connect to a remote computer, windows will open to give access to the newconnection. Each connection type has its own interface.

The main Radmin Viewer window 

Main window overview

The main Radmin Viewer window lets you initiate new connections to remote computers,and stores phonebook records for those computers that you connect to on a frequentbasis. It includes two main components:

Radmin Viewer window

Phonebook on the right

Each phonebook entry includes a description of the remote computer with its own label andsettings . Double-clicking on the phonebook entry will launch a connection to the remote computerusing the current connection mode .

Folders to the left

You can group phonebook records into 'folders', similar to the way Explorer groups files. Whenyou select a folder on the left, its contents, complete with all of its sub-foolders, appear on theright.

This symbol lets you see the parent folder contents when you are viewing thecontents of a sub-folder.

Connection-specific menu

This menu appears when you right-click on a phonebook record It includes the followingitems:

Connection menu

Full Control, View Only, Telnet, File Transfer, Shutdown, Chat, Voice Chat,Send Message

Connects using the corresponding connection mode.

License Code Transfer

Transfers the license key to the remote computer.

Delete

Deletes a phonebook record.

Rename

Renames a phonebook record.

Create Shortcut on Desktop

Creates a shortcut on the desktop.

Each desktop shortcut contains information on the phonebook from which it was created,which means you can create multiple shortcuts from multiple phonebooks.

Properties

Enables the user to view and change phonebook record properties.

The "Connect to" window 

This window appears when you issue a 'Connect to' command via the Radmin Viewerinterface.

"Connect to&quot window

Here you can configure the following settings for a new connection: the remotecomputer's IP address , the Radmin Server port , the connection mode and the optional'connect through ' feature.

IP address or DNS name

Enter the remote computer's IP address or DNS name here.

Use default port

If this option is not selected, you can enter a custom port for the connection.

Port

Here is where you enter a custom port for Radmin Server .

Connection type

Here you select the connection mode .

Connect through host

Use this checkbox and select a computer from the following list to connect through Radmin Serverinstalled on the selected computer.

The list is populated with records from your address book.

Add to phonebook

If you check this option, Radmin will save the phonebook record before connecting.

The tabs on the left configure the same settings as the corresponding tabs in RadminViewer options and Windows Security options .

Using Radmin Viewer toolbar 

The toolbar includes the following commands:

– Lets you connect instantly to another computer.

 

– Adds a new connection to the list.

 

– Deletes the selected connection or folder.

 

– No connection or folder is selected.

 

– Lets you edit the properties of the selected connection.

 

– No connection is selected.

 

– Sets the connection mode to " Full Control ".

 

– Sets the connection mode to " View Only ".

 

– Sets the connection mode to " Telnet ".

 

– Sets the connection mode to " File Transfer ".

 

– Sets the connection mode to " Shutdown ".

 

– Sets the connection mode to " Text Chat ".

 

– Sets the connection mode to " Voice Chat ".

 

– Sets the connection mode to " Send Message ".

 

– Sets the icon view mode - Large Icons, Small Icons, List or Details.

 

– Toggles the Folders tree on and off.

 

– Scans for active Radmin Servers in the phonebook's current folder.

Using the Radmin Viewer upper menu 

All commands are accessible via the top menu:

A menu item may be disabled if no target is selected or the action can't beperformed at this point.

Connection menu

"Connection" menu

Lets you manipulate new and existing connections. It includes the following items

Connect to

Adds a new connection record to the phonebook and establishes the connection.

New folder

Adds a new folder to the phonebook.

New Connection

Adds a new connection record to the phonebook.

Open

Establishes a connection to the currently selected record using the current connection mode .

Delete

Deletes the currently selected phonebook record.

Properties

Lets you change the properties of the currently selected phonebook record.

Exit

Quits the program, closing all current connections.

If there are any connections running, Radmin will display an exit confirmation dialog.

Mode menu

"Mode" menu

Sets the current connection mode .

View menu

"View" menu

Changes the way the phonebook records appear:

Large icons

Records appear as large icons.

Small icons

Records appear as small icons.

List

Records appear as small icons and organized in a vertical list.

Details

Records appear as a list with detailed information.

Arrange icons

Lets you select the record-sorting method:

by Name

Records will be sorted by their name.

by Address

Records will be sorted by their IP address.

Folders Tree

If this option is checked, the Folder tree will appear on the left; otherwise it is hidden.

Tools menu

"Tools" menu

Contains the additional commands:

Export Phonebook...

Exports the phonebook to a specified file.

Radmin Viewer exports a phonebook to its own binary format with an .rpb extension.

Import Phonebook...

Imports the phonebook from a specified file.

Radmin Viewer imports a phonebook only from its own binary format with an .rpbextension.

Set new phonebook...

Sets new phonebook file to be used by Radmin Viewer. The target file should be in Radmin Viewerformat with an .rpb extension.

Scan for active servers

Scans for active Radmin Servers.

Language

Lets you change the Radmin Viewer interface language .

Options

Lets you configure Radmin Viewer options .

Help menu

"Help" menu

Contains an online help system.

Help

Displays this online help file.

Online Forum

Directs the web browser to the Radmin Support Forum webpage.

Radmin Online

Directs the web browser to the official Radmin home page.

About

Displays information regarding the program.

Changing the Radmin Viewer interface language 

To change the interface language:

Exit Radmin Viewer.1.

Download the required language file from the Famatech website at

http://www.famatech.com/download/multilanguage.php

and copy it into the installation folder .

2.

Start Radmin Viewer.3.

Use the "Tools"->"Language..." menu command.4.

Language change window will appear

Language change window

5.

Uncheck the 'Select language automatically' checkbox.6.

Select the new language from the dropdown list.

If the desired language is not in the list, its language file is not in the installation folder .Please verify that you downloaded the correct file.

7.

Click Ok button.8.

Restart Radmin Viewer.9.

Radmin Viewer command-line switches 

You can run Radmin Viewer's executable file, radmin.exe, in the installation directorywith the following command-line switches:

/connect

Initiates connection to a remote computer without a phonebook:

/connect:<address> :<port>

Where:

addressis the remote computer IP address or DNS name.

portis the port number which Radmin Server, installed on a remote computer, is configured touse for connections.

Example:

/connect:212.44.120.10:4899

/through

connects through an intermediate Radmin Server

/through:<address> :<port>

Where:

addressis the intermediate computer IP address or DNS name.

portis the port number which Radmin Server, installed on a intermediate computer, isconfigured to use for connections.

Example:

/connect:212.44.120.10:4899 /through:212.44.121.1:2000

/pbpath

starts with specified phonebook file.

/pbpath"path"

Where:

pathis a path and name of the phonebook file.

Example:

/pbpath"C:\my.rpb"

/noinput

connects using the 'View Only' connection mode.

Example:

/connect:212.44.120.10:4899 /noinput

/telnet

connects using the 'Telnet' connection mode.

Example:

/connect:212.44.120.10:4899 /telnet

/file

connects using the 'File Transfer' connection mode.

Example:

/connect:212.44.120.10:4899 /file

/shutdown

connects using the 'Shutdown' connection mode.

Example:

/connect:212.44.120.10:4899 /shutdown

/chat

connects using the 'Text Chat' connection mode.

Example:

/connect:212.44.120.10:4899 /chat

/voice

connects using the 'Voice Chat' connection mode.

Example:

/connect:212.44.120.10:4899 /voice

/message

connects using the 'Send Message' connection mode.

Example:

/connect:212.44.120.10:4899 /message

/fullscreen

Used with the 'Full Control' connection mode (no mode switches) or 'View Only' connection mode(the '/noinput' switch). Will display the remote computer window in full screen.

Example:

/connect:212.44.120.10:4899 /noinput /fullscreen

/24bpp, /16bpp, /8bpp, /4bpp, /2bpp, /1bpp

Used with the 'Full Control' connection mode (no mode switches) or 'View Only' connection mode(the '/noinput' switch). Defines the color depth of images that Radmin Server will transfer toRadmin Viewer. Lower color depths will require less data to be transferred over the network,which improves update speeds but decreases image quality. Maximum color depth will show youalmost the same image as on the remote computer, but the update speed can be slow.

Example:

/connect:212.44.120.10:4899 /noinput /16bpp

/updates

/updates:<number of updates per second>

Where:

number of updates per secondgives the maximum number of screen updates per second.

Used with 'Full Control' connection mode (no mode switches) or 'View Only' connection mode (the'/noinput' switch). Will display the remote computer window with no more than the specifiednumber of updates per second.

Example:

/connect:212.44.120.10:4899 /noinput /updates:30

/sendrequest

Sends specified Radmin Server activation request file to the Famatech Activation Server andsaves received license file . Received license file can be used to activate Radmin Server manuallyor using the Radmin Server command-line switches .

/sendrequest /requestfile"<request file name> " /licensefile"<license file name> " [/outputfile"<output file name> "]

Where:

request file nameis the name and path of the activation request file generated by Radmin Server.

license file nameis the name and path of the license file to be saved.

output file nameis the optional switch that defines the name and path of report file to be saved. Report filewill contain text description of operation success or failure.

Example:

radmin.exe /sendrequest /requestfile"C:\fam.request" /licensefile"C:\fam.license"

or

radmin.exe /sendrequest /requestfile"C:\fam.request" /licensefile"C:\fam.license"/outputfile"C:\fam.log"

/?Displays a window with a list of available command-line switches.

Using the Radmin Viewer phonebook 

Phonebook overview

The Radmin Viewer phonebook lets you manage the list of saved remote computerdescriptions with individual labels and settings.

Radmin Viewer window

The left side of the phonebook contains a Folder tree that can be organized just likefolders in Explorer. The records list on the right displays the selected folder contents asa list of records and sub-folders. The special 'go up' icon lets you display the contentsof the parent folder. Double-clicking a record will launch a connection to thecorresponding remote computer using the current connection mode .

The Folder tree can be hidden to preserve screen space.

Phonebook icons

The phonebook has the following icons for showing different records and special items:

– Record with a description of the remote computer

 

– The record running Radmin Server found during the last scan

This information is valid for the last scan, and may be obsolete.

 

– Folder. Double-clicking on it will display its contents.

 

– Double-clicking on it will display the contents of the parent folder.

Adding a record to the phonebook 

To add a record to the phonebook:

Issue the New connection command by clicking on the "Add new connection" toolbarbutton

The New connection command can be issued in a number ofways:

By clicking on the "Add new connection" toolbar button.

By selecting the "Connection"->"New Connection" menucommand.

By hitting the <Ins> hotkey.

1.

The "New Connection" window will appear

Connection properties window

2.

Enter the remote server's IP address or DNS name.3.

Click the Ok button.4.

Connecting from a phonebook record 

To connect from a phonebook record, set the current connection mode and double-clickthe record.

Alternatively, right-click on a phonebook record and select the connection mode from thecontext menu

Phonebook menu

Changing phonebook record settings 

To change phonebook record settings:

Right-click the phonebook record and select 'Properties '.1.

The "Connection properties " window will appear

Connection properties window

2.

Select the options page on the left and change the settings (). Options pages are the same asfor the "new connection defaults " settings.

3.

Click the Ok button.4.

General record settings

The following settings are available:

Name of entry

Specifies the record label in the phonebook.

IP address or DNS name

Specifies the IP address or DNS name of the remote computer.

Use default port

If this option is selected, connections will use the default port number (4899).

Port

Specifies a custom port number to connect to.

Connect through host

If this option is checked, the connection to the target computer will run through the selectedintermediate computer running Radmin Server.

Windows Security settings

To access Windows Security settings, click the 'Windows Security' item from the left list.The "Windows Security " settings will appear

'Windows Security' window

Don't use current user in windows authentication

If checked, Radmin Viewer will not attempt to use logged in user credentials to authenticate onthe remote computer. Instead, login window will be displayed so user can manually enter login

and password.

Host name for kerberos authentication

'Host' name that will be used upon connecting to the remote computer if 'kerberos' authenticationis used.

Organizing phonebook records 

Creating new folders

To create a new folder in the phonebook:

Right-click an empty space in the phonebook to display the phonebook context menu

Phonebook menu

1.

Select the New folder menu item

The New folder command can be issued in a number of ways:

Use phonebook context menu.

Right-click on the folder in the phonebook or Folder tree and selectNew folder .

Hit the <F7> hotkey.

2.

Renaming folders

To rename an existing folder:

Right-click a folder to display the Folder context menu

Phonebook foled menu

1.

Select the Rename menu item

The rename folder command can be issued in a number ofways:

Use phonebook context menu.

Select a folder and click on the <F2> hotkey.

2.

Deleting folders

To delete an existing folder:

Right-click a folder to display the Folder context menu

Phonebook folder menu

1.

Select the Delete menu item

The delete folder command can be issued in a number ofways:

Use phonebook context menu.

Select a folder and click on the <Del> hotkey.

You can select multiple items by clicking on them while holdingdown the <Ctrl> key.

2.

Copying single phonebook records

To copy a phonebook record or a folder

Drag-and-drop a record or a folder into any phonebook folder.1.

Renaming phonebook records

To rename a phonebook record:

1. Right-click on a record to display the Record context menu

Phonebook connection menu

1.

Choose the 'Rename ' menu item

You can issue "rename record" command in two different ways:

Use phonebook context menu.

Select a folder and click on the <F2> hotkey.

2.

Deleting phonebook records

To delete a phonebook record:

Right-click a record to display the record context menu

Phonebook connection menu

1.

Choose the 'Delete ' menu item

The delete record command can be issued in a number ofways:

Use phonebook context menu.

Select a folder and click on the <Del> hotkey.

You can select multiple items by clicking on them while holdingdown the <Ctrl> key.

2.

Exporting a Radmin Viewer phonebook 

The 'Export Phonebook' command will save the contents of the current phonebook into anew file for transfer or backup.

To export a phonebook:

Use the "Tools"->"Export phonebook" phonebook menu command and select a file name inthe standard 'save' window.

1.

Click the 'Save ' button.2.

Importing a Radmin Viewer phonebook 

The 'Import Phonebook' command will add all records from the specified phonebook fileto the current phonebook. Records with the same name will be duplicated.

To import a phonebook:

Use the "Tools"->"Import phonebook" phonebook menu command and select the file toimport in the standard window. This should be a file with an .rpb extension created by RadminViewer.

1.

Click the 'Open ' button.2.

Creating a new phonebook 

The 'Set New Phonebook' command lets you specify a file for storing a phonebook in.Radmin will use the specified file until you select a new one.

It is possible (but not recommended) to share a phonebook between two or moreRadmin Viewers.

Import phonebook will add all records from the specified phonebook file to thecurrent one, while Set new phonebook will create a new phonebook file, replacing thecurrent one.

To create a new phonebook:

Use the "Tools"->"Set New Phonebook" menu command and choose a Radmin phonebookfile (with .rpb extension) in a standard window.

1.

Click "Open" .2.

Sharing a Radmin Viewer phonebook 

The Set new phonebook command lets you assign a single phonebook file to two or moreRadmin Viewers.

This feature is provided only for compatibility and to handle possible errors. It isnot designed to provide a network-wide centralized phonebook system.

Radmin Viewer updates its phonebook information when you make changes to entries.Other Radmin Viewers that use the same phonebook will not automatically detectchanges; if they try to make their own changes, a conflict may arise and the 'phonebookconflict resolution' window will appear The following options are available:

Phonebook share conflict window

Discard the modified phonebook file and use the current phonebook

Will discard all changes the other Radmin Viewer has made and save thephonebook as it appears with the current Radmin Viewer.

Save the current phonebook to another location

Will save the current Radmin Viewer's phonebook to another file and display thephonebook that has been updated by another Radmin Viewer.

Discard the current phonebook and use the modified phonebook file

Will discard all changes the current Radmin Viewer has made and load thephonebook with the changes another Radmin Viewer has made.

Cancel

Will temporarily detach the current Radmin Viewer from the phonebook until thesystem is restarted. A notification window will appear All changes will remain inmemory, but will be discarded if you exit Radmin without saving them.

Phonebook connect error window

Scanning a phonebook for active servers 

To scan a phonebook for active servers:

Click the 'Scan for active servers ' toolbar button.1.

For phonebook records that have Radmin Server running on a corresponding remote computer

the icon will change to

The Scan For Active Servers command can be issued in anumber of ways:

By clicking on the "Scan For Active Servers " toolbar button.

By selecting the "Tools"->"Scan For Active Servers" menucommand.

By hitting then F5 hotkey.

This information is valid for the last scan and may beobsolete. The scan uses the remote port specified in the record'ssettings .

2.

Creating desktop shortcuts 

To create a desktop shortcut for a phonebook record:

Right-click the phonebook record. The 'Record context menu ' will appear

Phonebook connection menu

1.

Use the Create Shortcut on Desktop sub-menu and select the connection mode.

The created shortcut will link to the specific record in the specific phonebook and will use thesame settings as the corresponding record.

If the record in the corresponding phonebook is deleted, the shortcut will became invalid.

2.

Radmin connection modes 

Overview of connection modes

You can connect to a remote computer in the following modes:

Full Control

Shows you desktop of the remote computer and allows you to control it with your local mouse andkeyboard.

View Only

This mode is the same as full control mode, but only allows you to view the remote computerscreen.

Telnet

Text-mode connection to the remote computer to use system commands and launch text-modeapplications without a graphical interface.

File Transfer

File transfer connection that lets you manipulate remote computers files and folders. Supportstwo-way file transfer with an auto-resume feature.

Shutdown

Special connection to shut down the remote computer with two mouse clicks.

Chat

Lets you converse with all users who are connected to the same computer via text chat.

Voice Chat

Lets you talk using a microphone with all users who are connected to the same computer.

Send Message

Sends a text message that pops up on the remote computer.

Current connection mode

Connections from phonebook records are initiated using the connection mode selected inthe toolbar

Connection mode selector

Full Control and View Only connection modes 

When using Full Control or View Only connection mode, you will see the remotecomputer desktop inside a window or as your full screen (depending on the connectionoptions you are using)

Full Control connection mode

If you are connected in Full Control connection mode, you can control the remotedesktop using your keyboard and mouse as if you were sitting in front of it.

To access the connection options , use the window menu . You can access this menu byright-clicking on the connection window or by pressing a configurable keyboard shortcut.

Controlling the remote computer 

When you have connected to the remote computer in 'Full Control' mode, all your mousemovement and keyboard actions will transfer to the remote computer. If the remotecomputer desktop appears inside a window (in Normal or Stretch display mode) mouseactions will transfer to the remote computer only if the mouse pointer is inside theRadmin window.

The remote computer mouse follows the local computer mouse only when localcomputer mouse moves. If the local mouse is not moving, the remote computer usercan move that computer's mouse freely.

You can configure Radmin to display the remote cursor in different ways. For details,refer ro remote cursor displaying .

When the Full Control connection window is active, all keystrokes will transfer to theremote computer. You can enable the 'Full keyboard control ' feature in order to sendspecial key combinations:

If Radmin Viewer does not uses "Full keyboard control"

Windows shortcut keys ( see list ) will affect the local computer.

List of standard Windows shortcuts affected by the 'Full KeyboardControl' feature:

<Alt>+<Tab><Ctrl>+<Esc><Alt>+<PrintScreen><Alt>+<Space><Alt>+<Esc><PrintScreen><Alt>+<Enter>

If Radmin Viewer uses 'Full keyboard control'

All Windows shortcut keys will affect the remote computer.

<Ctrl>+<Alt>+<Del> is a special Windows shortcut that is not affected by "Fullkeyboard control". You can send this shortcut either by using the window menu or by assigningand using a hotkey .

Using window menu 

If the 'Full Control' / 'View Only' connection is in Normal or Stretch display mode, youcan open the window menu by right-clicking on the window's caption. Another way toaccess this menu is by assigning and using a hotkey .

The window menu has following menu items (some are disabled in "View only" mode):

Remote Screen window menu

Launch

Lets you launch additional connections in different connection modes to the same remotecomputer.

When you are using the 'Launch' command, there is no need to enter your logininformation again for each connection.

Normal/Stretch/Full Screen/Stretch to Full Screen view

Lets you choose a Remote Screen window view mode .

Send Ctrl-Alt-Del

Lets you send the Ctrl-Alt-Del key combination to the remote computer.

On Windows Vista the Ctrl-Alt-Del key combination may not be available due to systemsecurity settings. You can change security settings located in the 'Group Policy Editor' ->'Computer Configuration' -> 'Administrative Templates' -> 'Windows Components' -> 'WindowsLogon Options' -> 'Disable or enable software Secure Attention Sequence'. Settings must be set toone of the following: 'Not Configured', 'Disabled', 'Enabled' with a value 'Easy Of Access' or'Enabled' with a value 'Services & Easy Of Access'.

Send Key

Lets you send Windows and Radmin shortcuts.

You can use the ' Full keyboard control ' feature to send Windows shortcuts directly.

Get Clipboard

Copy the remote computer's clipboard into the local computer clipboard.

Set Clipboard

Copy the local computer's clipboard into the remote computer's clipboard.

Select Remote Monitor

Lets you view specified monitor or entire remote computer desktop.

Options...

Lets you access a Connection Options .

About...

Displays information about the application.

Using window toolbar 

The 'Full Control' / 'View Only' connection window toolbar includes the followingcommands:

– Lets you connect to the remote computer using Full Control connection mode.

 

– Lets you connect to the remote computer using View Only connection mode.

 

– Lets you connect to the remote computer using Telnet connection mode.

 

– Lets you connect to the remote computer using File Transfer connection mode.

 

– Lets you connect to the remote computer using Text Chat connection mode.

 

– Lets you connect to the remote computer using Voice Chat connection mode.

 

– Lets you connect to the remote computer using Send Message connectionmode.

 

– Lets you connect to the remote computer using Shutdown connection mode.

 

– Sets the view mode so the remote desktop will appear in a resizeable window ata 1:1 aspect ratio.

 

– Sets the view mode so the remote desktop will appear in a resizeable window. Ifyou resize the window, the display will zoom in or out so it continues to fit in it.

 

– Sets the view mode so the remote desktop will use the full screen.

If the remote desktop has a higher resolution than the local desktop, youcan move your mouse pointer near the screen's sides to scroll the remotedesktop.

 

– Sets the view mode so the remote desktop will use the full screen and thedisplay will zoom in or out so it continues to fit in it.

 

– Lets you send Windows and Radmin shortcuts to the remote computer.

 

– Lets you send the Ctrl-Alt-Del key combination to the remote computer.

 

– Lets you copy the remote computer's clipboard into the local computerclipboard.

 

– Lets you copy the local computer's clipboard into the remote computer'sclipboard.

 

– Lets you choose the remote monitor to view.

 

– Lets you access a Connection Options .

 

– Lets you close the current connection.

Changing connection options 

For Full Control and View Only connections you can change the same options as forRadmin Viewer. Any changes you make become effective immediately.

General Remote Screen optionsFull Control optionsRemote Screen options

Options are applied instantly.

Using hotkeys 

You can configure three hotkeys for the 'Full Control' / 'View Only' connection modesusing Radmin Viewer options :

Send Ctrl+Alt+Del

Sends the <Ctrl>+<Alt>+<Del> key combination to the remote computer.

Normal/Full screen/Stretch view

Switches the connection window view modes to 'normal', 'full screen' or 'Stretch'.

Show window menu

Displays the window menu if 'full screen mode' is selected.

You can access toolbar function from the keyboard using 'window menu' hotkeys.

Sharing the clipboard 

When connected in Full Control mode, you can exchange text clipboard informationbetween the remote and local computers using the 'Get Clipboard' and 'Set Clipboard'functions of the window menu .

To transfer clipboard information from a local computer to a remotecomputer:

Connect to the remote computer using the "Full Control" connection mode .1.

Access a window menu .2.

Select the 'Set Clipboard' menu item. Text information from the local clipboard will be sent tothe remote clipboard.

3.

To transfer clipboard information from remote computer to local computer:

Connect to the remote computer using the "Full Control" connection mode .1.

Access a window menu .2.

Select the 'Get Clipboard' menu item. Text information from the remote clipboard will be sent tothe local clipboard.

3.

Scaling the remote screen window 

View modes

When Radmin Viewer is connected in Full Control or View Only mode, it can display theremote computer desktop using different modes:

Normal View

The remote desktop will appear in a resizeable window at a 1:1 aspect ratio.

1.

Stretch View

In this mode the remote desktop will appear in a resizeable window. If you resize the window,the display will zoom in or out so it continues to fit in it.

2.

Full screen View

In this mode the remote desktop will use the full screen.

If the remote desktop has a higher resolution than the local desktop does, you can moveyour mouse pointer near screen's sides to scroll the remote desktop.

3.

Full screen stretch View

In this mode the remote desktop will use the full screen and the display will zoom in or out so itcontinues to fit in it.

4.

Switching view modes when connected

When connected in Full Control or View Only mode you can switch the current viewmode in two ways:

Using the window menu

To switch the view mode using a window menu:

Access the window menu .1.

Select 'Normal View', 'Full screen View' or 'Stretch View' from the menu.2.

1.

Using a hotkey

To switch the view mode using hotkeys:

Access Radmin Viewer Options and configure a "Toggles Full Screen View" hotkey.1.

Press configured hotkey repeatedly to cycle through different view modes.2.

2.

Displaying remote cursor 

Radmin Viewer will automatically displays remote computer's mouse the way it isconfigured in the options .

Telnet connection mode 

When the computers are connected using telnet connection mode, Radmin will displaythe 'Telnet' window This window lets you issue commands and displays any responses.

'Telnet' window

Radmin does not support telnet access to Win95/98/ME systems due to limitationsof their 'command.com' windows component.

You can enter operating system commands and start programs as you would in the'cmd' or 'command' system utility. If the command produces some text output, Radminwill display it.

"Telnet connection mode" is not a full-featured telnet session to the remotecomputer. It just transfers text input to the remote computer's command-promptinterpreter and transfers back its responses. You will not be able to use advanced telnetfeatures, -such as running full screen text-mode applications. For such applications, usethe Full Control connection mode.

Some Win32 console applications use direct access to the console. Suchapplications can't work via telnet connection mode. For such applications, use the FullControl connection mode.

File Transfer connection mode 

When connected using File Transfer connection mode, Radmin will display the 'FileTransfer' window This window lets you transfer files through an easy-to-use interface.

'File transfer' window

Using this interface you can transfer files to and from the remote computer and create,rename and delete folders on both local and remote computers.

File Transfer connection mode fully supports unicode names and can work with files andfolders named in any language.

Radmin has a 'delta-copy ' feature that only updates the parts of the file that differ onthe two computers. This feature lets you continue copy operations after network faultsfrom the place where you were when the interruption occurred and not from thebeginning.

File Transfer interface 

The File Transfer window interface is mirrored in two panes. The left pane shows thelocal computer's files and the right pane shows the remote computer's files. You cannavigate freely inside either pane to find files and folders:

'File transfer' window

Using the toolbar

   'Current path'

This dropdown box has two functions: it contains paths for the last 12 directories visited and letsyou display any of these directories by clicking on its path. Second, you can enter any valid pathand when you press the <Enter> key the contents at that location will display.

  'Up'

Shows the content of any parent folder.

  'Copy'

Copies selected files and/or folders from one pane to another.

   'Delete'

Deletes selected files and folders.

Since this button can delete important files on both local and remote computers, it shouldbe used with maximum caution. Files deleted by Radmin Viewer cannot be recovered from thesystem 'recycle bin'.

  'Create Directory'

Creates a new directory.

  'Icons View Mode'

Allows the user to select any of four different icons view modes:

Large icons

All files and folders appear as large (32 x 32 pixils) icons with their names as labels.

Small icons

All files and folders appear as small (16 x 16 pixils) icons with their names as labels.

List

All files and folders appear as small (16 x 16 pixils) icons with their names as labels, organizedvertically.

Detailes

All files and folders appear as small (16 x 16 pixils) icons with detailed information such as size,modification date and attributes.

Hotkeys

Hotkeys list for File Transfer connection mode:

<Alt>+<F1>

Access the local computer's folder selection menu (in the left panel).

<Alt>+<F2>

Access the remote computer's folder selection menu (in the right panel).

<Alt>+<Enter>

Item properties.

<Ctrl>+<N>

Creates a new file transfer connection window.

<Ctrl>+<A>

Selects all files and directories.

<Ctrl>+<F3>

Sort by name.

<Ctrl>+<F4>

Sort by type.

<Ctrl>+<F5>

Sort by time.

<Ctrl>+<F6>

Sort by size.

<F2>

Rename a selected file or folder.

<F5>

Copy selected files and directories to/from the remote computer.

<F7>

Create a new folder.

<F8>, <Del>

Delete a selected file or folder.

<Shift>+<F5>

Refresh the active pane.

<Shift>+<F7>

Edit the active pane's path.

<Shift>+<F10>, <Apps>

Display the file or folder context menu.

<Enter>

Open a selected file in the local computer pane.

<Backspace>

Show the contents of the parent folder/drive.

<Tab>

Switch between panes.

<Esc>

Move the focus from the local or remote folder path to its file listing.

Using drag-and-drop

You can copy files and folders to and from the remote computer by dragging anddropping them from one pane to another.

Selecting files and folders

Using the File Transfer interface you can select multiple files and/or folders for copy anddelete operations as you do with Explorer:

Select any file or folder by clicking on it.

Clicking on a file or folder while holding down the <Ctrl> key will add it to or exclude it from thecurrent selection.

Clicking on a file or folder while holding down the <Shift> key will select all files and foldersbetween it and last item you selected.

Holding the left mouse button and dragging a selection rectangle will select the group of filesand/or folders within the rectangle.

Copying files 

Select the files and/or folders you want to copy and then use one of these methods:

Click the    'Copy' toolbar icon.

Drag-and-drop the selected files and/or folders to any folder or empty space on the other panel.

Right-click the selected files and/or folders and select 'transfer' in the context menu

Press the <F5> hotkey.

The 'Copy progress' window will be displayed This window displays the copy operationprogress and allows you to cancel the copy operation.

'Copy progress' window

If the copy operation is interrupted, you can make a second attempt and the transfer willresume from the point of interruption.

Using 'DeltaCopy' feature 

The 'DeltaCopy' feature lets you continue a copy operation after a network failure orconnection interruption from the place where the fault occurs and not from thebeginning.

Radmin uses 'DeltaCopy' automatically when you copy any file to or from a remotecomputer. For each section of source and destination files, Radmin calculates a controlvalue, and this value (several bytes) is transferred to the other computer and compared.If the sums are equal no data for section is sent over the network and the systemexamines the next section in the same way until it finds a section that has not yet beencopied.

Shutdown connection mode 

Using shutdown connection mode you can power off, restart or log off the remotecomputer without needing to connect using Full Control mode. When you connect in thismode, Radmin displays the 'remote shutdown' window

'Remote shutdown' window

This window lets you select an action to perform. Press the Ok button to perform theaction on the remote computer, or click Cancel to close this window:

Restart the remote computer

Will force the remote computer to restart.

Shut down the remote computer

Will shut down the remote computer to the point where its safe to turn off the power. Dependingon the computer configuration, power may shut off automatically.

Switch off the remote computer

Will shut down the remote computer and try to power it off. For power-off to succeed the systemshould support an automatic power-off feature and be configured to do so.

There will be no way to prevent remote computer reboot, shutdown or switch off.

Text Chat connection mode 

Lets two or more users to communicate with each other using shared text messages.

Channels

A 'channel' is a virtual union of users where each user can see messages that are posted to thechannel. One user can join many channels, but only one channel can appear at a time.

Private messages

Only specified users can see 'Private' messages.

Popup messages

A 'popup' message will appear in its own window. It will be visible even if the target user hasminimized the text chat window.

Moderation

Lets you prevent another user from sending messages to specific channels.

Detailed users info

Displays user information such as away time and description.

Away system

The away system lets you find out if another user is currently paying attention to a chat window.

Text coloring

Lets you add individuality to messages through the use of colors.

Text commands

Lets you access most chat functions via text commands.

Text Chat user interface 

The main chat window has the following sections

Main window

Main window parts

Channel names

Contains the names of channels a user is joined to. Switch the Active channel by clicking on thecorresponding caption.

1.

2.

Toolbar

The toolbar gives access to the most important text chat commands with a single click.

2.

Chat Log

Displays a user's text messages. Each public and private channel has its own log that you canview by switching channels .

3.

Users list

Contains the list of users joined to the active channel .

4.

Text input field

Use the text input field to enter text messages. When you hit <Enter>, the text you entered willbe sent to the active channel . To enter multiline text, use the <Ctrl>+<Enter> keycombination for line breaks.

5.

Horizontal splitter6.Vertical splitter

Lets you change the dimensions of the chat window components.

7.

Sending messages 

Message overview

To send a message to the active channel enter text into the text input field and hit<Enter> . Use <Ctrl>+<Enter> for line breaks.

If any text is unreadable (it will appear as squares, question marks or incorrectcharacters) set the correct font and font language for all message types .

Sending messages to a public channel

To send a message to a public channel:

Switch to the target channel.1.

Enter the message text in the text input field and hit <Enter> .2.

Sending a private message to a user

To send a private message to a user:

Double-click on the target user's nickname in the users list . A private channel with this user willopen. The name of this channel will be the same as the target user's nickname

A private channel can be opened in a number of ways:

Double-click on the target user's name in the users list.

Right-click on the target user's name in the users list and select Privatemessage from the context menu.

Select the target user and use the "Users"-&gt"Private Message"menu command.

Enter the "/query <user name>" text command (for example, "/queryJack High", without quotas)

1.

Enter your message in the text input field and hit the <Enter> key.2.

Popup messages 

Sending Popup messages

To send a popup message:

Select one or more users from the user list.1.

Issue the Send popup message command by right-clicking on any selected user and selectingthe 'Popup Message' menu item.

The Send popup message command can be issued in anumber of ways:

By selecting the "User"->"Popup Message" menu command.

By right-clicking on selected user and selecting 'Send popup message'menu item.

2.

The 'Send popup message' window will appear

"Send popup message" window

3.

Enter message text and click on the 'Send' button. The message will be sent to all selectedusers. A 'received popup message' window will appear for each user

"Received popup message" window

4.

Using Text Chat channels 

Overview of channels

A 'channel' is a virtual union of users where each user can see messages that are postedto the channel. One user can join many channels, but can see only one of them at atime. All users automatically join to the channel named "#general".

The Text Chat interface manages channels using the following elements:

Channels names list at the top of the window

Displays the names of all channels a user is joined to. The channel currently on display is calledthe Active channel and the tab bearing its name is marked as active.

Active channel log

This appears between the channel list and the input field, and displays a log of all messages sentby users of the active channel. Depending on the chat options you choose, new messages willappear either at the bottom or top of the log window.

Users list

This appears on the right and displays the list of users joined to the active channel. Use this list tosend private messages , view users information and perform moderation actions .

Public channel

Permits users to see each other's messages.

Private channel

A private channel appears automatically when you send or receive a private message . Itallows two users to communicate privately. It retains a log of the conversation untilprivate channel is closed.

Active channel

The currently selected channel in the channel list is the 'active channel'. The log displaysmessages for the active channel and the users list displays the list of users joined to theactive channel. Any message entered in the input field will go to the active channel.

Channel password

You can set a channel password when you create a new public channel or changeexisting channel settings . If this option is active, each user will need to enter the correctpassword in order to join a channel.

Operator password

You can set the operator password when creating new public channel or changingexisting channel settings . . If this option is active, the user can acquire operatorprivileges by entering the correct password.

Sending messages to a channel

To send a message to a channel:

Select the target channel name in the channels list .1.

Enter the message text in the text input field .2.

Hit <Enter> .3.

Joining an existing channel

To join an existing channel:

Issue the 'Join Channel' command by clicking the "join channel" toolbar button

The "join channel" command can be issued in a number of ways:

By clicking "join channel" toolbar button.

By using the "Channels"->"Join Channel" menu command.

By hitting the <Ctrl>+<J> hotkey.

By using the "/join <channel name>" text command .

1.

The 'Join channel' window will appear For channels that have a channel password a 'key' iconwill appear on the left.

"Join Channel" window

2.

Select the existing channel from the list and click on the <Join> button. If the selected channelhas a password enabled, the 'Channel Join Mode' window will appear

3.

"Channel Join Mode" window

If a channel has both a channel and an operator password, select the desired rights and enterthe password. If you selected 'Join as operator', you will have operator privileges when you jointhe channel.

3.

Creating a new channel

To create a new channel:

Issue the Create channel command by clicking the Create channel toolbar button

The Create channel command can be issued in a number ofways:

By clicking on the "Create channel" toolbar button.

By selecting the "Channels"->"Create" menu command.

By hitting the <Ctrl>+<N> hotkey.

By using the "/join <channel name>" text command .

1.

The 'Create channel' window will appear2.

"Join Channel" window

2.

Enter the new channel name and the channel password or operator password as required.3.

Hit <OK> . If a channel with the same name already exists, Radmin Viewer will try to join youto it without any passwords.

4.

Exiting a channel

When the last user leaves a channel, it is destroyed automatically. Radmin will notify thelast user of this.

To exit a channel you have joined:

Select the target channel name in the channels list .1.

Issue the Leave channel command by clicking on the "leave channel" toolbar button

The leave channel command can be issued in a number ofways:

By clicking on the "leave channel" toolbar button.

By using the "Channels"->"Leave Channel" menu command whenthe target channel is active.

By hitting the <Ctrl>+<L> hotkey when the target channel is active.

By using the "/leave <channel name>" text command .

By right-clicking on the channel name or active channel log andselecting the Leave menu item.

2.

Changing channel settings

All channels except the "#general" channel and private channels have their own settingsfor channel password and operator password .

To exit, view, and change channel settings:

Select the target channel name in the channels list .1.

Issue the Channel settings command by using the "Channels"->"Channel Settings" menuitem.

2.

The 'Channel Settings' window will appear

"Channel Settings" window

3.

If you have operator privileges on the channel, you can adjust channel settings.4.

Click the Change button.5.

Requesting operator privileges

All channels except the "#general" channel and private channels can have the operatorpassword enabled.

To acquire operator privileges on a channel:

Select the target channel name in the channels list .1.

Issue the Request Operator Privileges command by using the "Channels"->"RequestOperator Privileges" menu item.

2.

The "Request Operator Privileges" window will appear

"Request Operator Privileges" window

3.

Enter the operator password and click the Request button.4.

Switching channels

You can switch channels by clicking the target channel name in the channels list or bypressing the <Ctrl>+<Tab> key combination to cycle through the list.

Using the message notification system 

A notification system lets you know when new messages have been posted to non-activepublic or private channels. When a new message appears in a non-active channel, anicon will appear in front of channel’s name in the channels list .

Public message notification

Occurs when a message is received on a non-active public channel. Indicated by theicon:

Private message notification

Occurs when a message is received on a non-active private channel. Indicated by aflashing icon:

These icons will disappear when the channel becomes active.

If Radmin Viewer is configured to show the tray icon , this icon will flash with eachnew private message.

Text Chat users' status system 

Status system overview

When you create a channel, you acquire operator privileges on it. Users with operatorprivileges can perform the following actions:

Change channel settings.1.

Grant and remove operator privileges for any user on the same channel.2.

Remove any user from the channel.3.

Set and remove 'mute' status for any user on the same channel who does not have operatorprivileges. A user with 'mute' status on a particular channel cannot send messages to thatchannel.

4.

User status is indicated with an icon to the left of the user's name in the users list :

Normal user, not an operator and not muted

User with operator privileges

User is muted

If some menu items are shown as disabled, this means either that you do not havethe required rights or that you cannot perform that action on that user.

Operators can use the following commands:

Granting operator privileges

To grant operator privileges to a user:

Right-click on the target user name in the users list . The menu will appear

User menu

1.

Select the Grant Operator Privileges menu item.2.

You can also grant operator rights with the '/op <user name>' text command ,

Removing operator privileges

To remove operator privileges from a user:

Right-click on the target user name in the users list . The menu will appear

User menu

1.

Select the Remove Operator Privileges menu item.2.

You can also remove operator rights with the '/deop <user name>' text command .

Setting 'mute' status

To set 'mute' status for a user:

Right-click on the target user name in the users list . The menu will appear

User menu

1.

Select the Mute menu item.2.

You can also set 'mute' status with the '/mute <user name>' text command .

Removing 'mute' status

To remove 'mute' status from a user:

Right-click on the target user name in the users list . The menu will appear

User menu

1.

Select the Remove Mute menu item.2.

You can also remove 'mute' status with the '/unmute <user name>' text command .

Removing a user from the channel

To remove a user from the channel:

Right-click on the target user name in the users list . The menu will appear

User menu

1.

Select the Remove User from the Channel menu item.2.

Using Text Chat user descriptions 

You can set an extended user description in options so that other users can view it.

You can view descriptions in the following ways:

Right-click on the target user's name and select the Get info menu item. A window with the userdescription will appear

User info window

1.

Use the "/userinfo <user name>" text command .2.

Using Text Chat nicknames 

You can specify nicknames in the phonebook record settings .

Changing a nickname for a phonebook record

The change affects all connections made using a phonebook record.

To change a nickname for a phonebook record:

Right-click on the target phonebook record and select the 'Properties ' menu item. The'Connection properties' window will appear

Connection properties window

1.

Select the Chat tab2.

Chat connection settings

2.

Enter a nickname.3.

Click on the Ok button.4.

Changing a nickname during chat

To change a nickname during chat and update the phonebook record:

Issue a 'Settings' command by clicking on the 'Settings ' toolbar button The 'Chat Settings'window will appear

The Settings command can be issued in a number of ways:

By clicking on the Settings toolbar button.

By selecting the "Tools"->"Settings" menu command.

By hitting the <Ctrl>+<S> hotkey.

1.

Chat settings window

Enter the new nickname.2.

Click on the Ok button to change the nickname. The setting of the corresponding phonebookrecord (if it exists) will be updated.

3.

Temporarily changing a nickname during chat

To temporarily change a nickname during chat:

Issue the 'Change Nick' command by clicking on the 'Change Nick ' toolbar button The'Change nick' window will appear

Change Nick command can be issued in a number of ways:

By clicking on the "Change Nick" toolbar button.

By selecting the "Chat"->"Change Name" menu command.

By hitting the <Ctrl>+<E> hotkey.

By using the "/nick <nickname>" text command , for example: "/nickAgent Smith".

Change nick window

1.

Enter the new nickname.2.

Click on the Ok button.3.

Using the Text Chat away system 

Away system overview

The away system lets you find out if another user is currently paying attention to thechat window.

Away status is indicated by icon color in the users list :

icon status away state

normal user online

normal user away

operator online

operator away

user is muted online

user is muted away

The following functions are available:

Setting 'away' status

To set status to 'away':

Issue the set away command by clicking on the 'set away ' toolbar button

The Set away command can be issued in a number of ways:

By clicking on the 'Set away ' toolbar button.

By selecting the "Chat"->"Set Away Status" menu command.

By hitting the <Ctrl>+<W> hotkey.

By using the "/away <reason text>" text command .

1.

The 'Set away reason' window will appear2.

"Set Away" window

This window will contain a default away message that can be created or edited in options orphonebook record settings . Enter an away message text if desired and click on the Set Awaybutton.

2.

Removing 'away' status

To remove 'away' status:

Issue the 'Return from away ' command by clicking on the "return from away" toolbarbutton

The Return from away command can be issued in a number ofways:

By clicking on the "return from away" toolbar button.

By selecting the "Chat"->"Return From Away" menu command.

By hitting the <Ctrl>+<R> hotkey.

By using the "/back" text command .

1.

Checking another user's away information

You can view user information in the following ways:

Right-click on the target user's name and select the Get info menu item. A window with theuser's away information will appear

1.

"User Info" window

1.

Use the Get user info toolbar button or associated hotkey <Ctrl>+<I> .2.

Use the "/userinfo <user name>" text command .3.

Using colors 

You can display text messages in different colors to improve visual effect and add

individuality. Use the 'Color picker ' toolbar button or the "<Ctrl>+<K>" keycombination to pop-up the 'Color picker' window for selecting the current color orcoloring selected text.

Color picker window

When the Color picker window appears, click on the corresponding color tab or use anyof the highlighted letters as a hotkey to select a color.

If no text is selected when you choose a new color

All text entered from the current position will be in the chosen color until you choose a new color.The chosen color is called the current color .

If a portion of the text is selected

The selected text will be colored according to the color chosen. The current color (for new text)will not change.

Using text commands 

You can access most chat functions by using special text commands that begin with the"/" symbol.

This should be enabled in settings .

All text commands consist of a command and optional arguments , divided by a singlespace. The following list defines all text commands with all possible arguments.Argument descriptions and required punctuation symbols are enclosed in angledbrackets.

Text commands list

Join channel / Create channel

/join <space><channel>

Joins the channel with the specified name if it exists; otherwise creates a new one.

Leave Channel

/leave

Exits the active channel.

/leave <space><channel name>

Exits the channel with the specified name.

Set "away" status

/away

Sets your status to 'away' with a default away message.

/away <space><away reason text>

Sets your status to 'away' with a specified away message.

Remove 'away' status

/back

Removes your 'away' status.

Grant operator privileges

/op <space><user name>

Grants operator privileges on the active channel to the specified user.

Remove operator privileges

/deop <space><user name>

Removes operator privileges on the active channel from the specified user.

Set 'mute' status

/mute <space><user name>

Sets status to 'mute' on the active channel for the specified user.

Remove 'mute' status

/unmute <space><user name>

Removes 'mute' status on the active channel for the specified user.

Open private channel

/query <space><user name>

Opens a private channel for the specified user.

Get user description

/userinfo <space><user name>

Retrieves information on the specified user.

Send third-party message

/me <space><message text>

Lets you display a text message 'as is' with the user name added as the first word.

Change nick

/nick <space><new nickname>

Changes the current nickname to a specified new one.

Text commands help

/help

Displays a list of all text commands.

/help <space><text command name>

Shows the detailed help for the specified text command.

Using the Text Chat File Log 

Text chat allows the user to save all text conversations as files. You can enable thisfeature in the chat options . A file named "maintoc.htm" will be created in the specifieddirectory and will contain links to the Text Chat logs.

In case of any log file saving errors the text chat will display an error message. If thathappens, make sure the specified directory exists and that files inside it can be createdand accessed. Some programs (such as Microsoft Word) prevent other applications fromchanging files that are open, so be sure to close any log files after viewing them.

Voice Chat connection mode 

Enables two or more users to communicate with each other using microphones andspeakers. The following functions are available:

Easy talk system

Lets you begin talking by clicking on a single button.

Public Channel

A 'channel' is a virtual union of users where each user can hear other users joined to samechannel.

Private channels

A 'private' channel allows two users to speak privately.

Conference channels

A 'conference' channel allows users to speak one at a time in a queued order.

Moderation

Allows users to create password-protected channels, change the channel type between 'public'and 'conference', and manage the microphone in conference channels.

Detailed user info

Displays user information such as away time and description.

Away system

Lets you see which users are busy at the moment.

Voice Chat user interface 

The Voice Chat window has the following sections

Main window

Main window parts

Channel type

Icons that display the channel type and password protection.

1.

Toolbar

Used for accessing the most important commands.

2.

Channel name

Displays the channel name.

3.

User type

Icons that display user state and status , and whether they are muted .

4.

5.

4.

User name

Displays the user name.

5.

Active channel

Contains the name and the user list for the active channel .

6.

Splitter

Lets you change the size of the active channel area and that of other channels.

7.

'Talk' button

Clicking on this button or hitting the spacebar will initiate voice transmission on the activechannel.

8.

'Talk' button label

Displays current talk status.

9.

Other channels

Contains the names of non-active channels and their user lists .

10.

Mute checkbox

If this option is unchecked , no sound will be transmitted.

11.

Wave volume slider

Lets you set the audio volume.

12.

Microphone sensivity slider

At the slider's minimum the microphone will transmit only those words spoken close to it. At itsmaximum the microphone will transmit all sounds, including background noise.

13.

Log

Contains useful information and error descriptions.

14.

Communicating in Voice Chat 

Starting talk

To start talking:

Hold down the <spacebar&gt or click on the Talk interface button.1.

Alternatively, you can use hotkeys to start talking while other program is active.2.

Confirming conference speech

To confirm conference speech:

If you are in a conference channel queue and it is your turn to speak, Radmin will display yourspeaker status

Talk confirmation window

1.

Click on the Accept button.2.

Stopping talking

To stop talking:

If you were talking while holding down the <spacebar> , release it.1.

If you were talking after clicking on the Talk button, click it again.2.

Alternatively, you can use hotkeys to stop talking.

If you are currently in queue , you will be removed from the queue.

3.

Using Voice Chat hotkeys 

Hotkeys overview

Hotkeys can be used to start and stop talking while the Voice Chat connection window isminimized or not active:

<Ctrl>+<Shift>+<Q>

Holding down this hotkey enables talking until the hotkey is released. This isequivalent to pressing the <Space> key while the Voice Chat window is active.

<Ctrl>+<Shift>+<M>

Pressing this hotkey enables talking. This is equivalent to clicking the 'Talk' button.

<Ctrl>+<Shift>+<Z>

Pressing this hotkey stops talking. This is equivalent to clicking an already-pressed'Talk' button.

Using hotkeys with multiple voice chat windows

If multiple Voice Chat windows are active, hotkeys only affects the window that has the

Hotkey Focus . To enable or disable hotkey focus for a window, click on the toolbarbutton or select the menu item: 'Tools ', 'Enable/Disable Hotkeys ' Only one windowcan have the hotkey focus at a time, and enabling the hotkey focus for a window willautomatically disable it for any window previously having the hotkey focus.

Using voice chat channels 

Channel overview

A 'channel' is a virtual union of users where each user can hear other users joined to thesame channel. A user can be only be joined to one channel at a time and only hear usersjoined to the same channel, since receiving sound from two or more channels at onceresults in interference. All users automatically join the channel named "#general".

The Voice Chat interface manages channels using two 'user lists', one in the upper partof the interface and one at the bottom

Main window

Each user list contains a list of channels, and each channel a list of users.

A user list positioned in the upper part of the interface is the 'active channel ' anddisplays its users. A user list at the bottom of the interface is referred to as 'otherchannels' and contains channels that have not been joined at the moment.

Manage channels and users using context menus, the upper menu or the toolbar.

Channel types

Public channels , Private channels and Conference channels are available. Channel typeis indicated to the left of the channel name. If a channel is password protected , the'password' icon will appear to the left of the channel type. The following table displaysthe icons for channel types and password protection:

icon channel type

Public channel

Private channel

Conference Channel

Channel password enabled

Public channel

Created using the Create channel command and enables multiple users to hear eachother.

Private channel

Created by issuing and accepting a private request and allows two users to speakprivately.

Conference channel

Created using the Create channel command and allows users to speak in queued order.A user's position in tha queue is shown in digits to the left of the user's nickname. Theoperator of conference channel can give the microphone to a user.

Active channel

The channel that is currently joined is displayed in the upper part of the window and iscalled the 'active channel'.

Joining an existing channel

To join an existing channel:

Select the desired channel in the 'other channels' list.1.

Issue the Join channel command by clicking the 'Join channel ' toolbar button

The Join Channel command can be issued in a number ofways:

By clicking on the "Join Channel" toolbar button.

By selecting the "Channels"->"Join Channel" menu command.

By hitting the <Ctrl>+<J> hotkey.

By right-clicking on the target channel and selecting the Join channelcommand from the Channel context menu.

2.

You cannot directly join private channels or channels bearing the names "#general" and"not in channels".

3.

If a channel has a password, the 'Join channel' window will appear

"Join Channel" window

If a channel has both a channel and an operator password, select the desired rights and enterthe passwords. If you select 'Join as operator ' then you will have operator privileges whenyou joing the channel.

4.

Creating a new channel

To create a new channel:

Issue the Create channel command by clicking the 'Create Channel ' toolbar button1.

The Create channel command can be issued in a number ofways:

By clicking on the Create Channel toolbar button.

By selecting the "Channels"->"Create New Channel" menucommand.

By hitting the <Ctrl>+<N> hotkey.

1.

The 'Create channel' window will appear

"Create Channel" window

2.

Enter the channel name and optional settings:

Channel type

Selects channel type.

Microphone timeout

If specified, the microphone will be automatically removed from the conference channel userafter a specified time.

Channel password

Specifies a password that should be entered to join a channel.

Operator password

3.

Specifies a password that can be used with the request operator privileges command foracquiring operator privileges on a channel.

Click on the <Create> button. The channel will be created and you will automatically join withoperator privileges .

4.

Leaving a channel

When the last user leaves a channel, it is automatically destroyed.

To leave a channel you have joined:

Issue the Leave channel command by clicking the 'Leave Channel ' toolbar buttonThe Leave channel command can be issued in a number of ways:

By clicking on the "leave channel" toolbar button.

By selecting the "Channels"->"Leave Channel" menu command while active channel isselected.

By hitting the <Ctrl>+<L> hotkey while active channel is selected.

By right-clicking on the active channel name and selecting the <Leave> menu command.

1.

Channel settings

To change the settings of the active channel:

Select the active channel and use the 'Channels '->'Channel Settings ' menu commandThe Channel settings command can be issued in a number of ways:

By using the "Channels"->"Change Settings" menu command while active channel isselected.

By right-clicking on the active channel name and selecting the <Settings> menu command.

1.

You can only change the settings for public and conference channels created by users.2.

A settings screen will appear. If you have administrator rights on the channel, you will beable to adjust the settings. Click on the <Change> button to apply changes.

If you change the channel type to 'conference', all users will stop speaking.

3.

Voice Chat user status system 

User status system overview

When you create a channel, you obtain operator privileges on it. Users with operatorprivileges can perform the following actions:

Change channel settings1.

Grant and remove operator privileges to any user on the same channel.2.

Remove any user from the channel.3.

Give the microphone to any user on the conference channel.

You can also remove the microphone from a user by giving the microphone to yourself.

4.

User status is displayed as an icon to the left of the user's name:

Normal user, not an operator

User with operator privileges

If you have administrator rights, you can use the following commands:

Granting operator privileges

To grant operator privileges to a user:

Right-click on the target user name in the users list . A menu will appear

User menu

1.

Select the Grant Operator Privileges menu item.2.

Removing operator privileges

To remove operator privileges from user:

Right-click on the target user name in the users list . A menu will appear

User menu

1.

Select the Remove operator privileges menu item.2.

Giving the microphone to a user

To give the microphone to a user:

You and the other user should be joined to a conference-type channel.1.

Right-click on the target user's name in the users list . A menu will appear

User menu

2.

Select the Give microphone menu item.3.

The 'Confirm conference speech' window will appear at the remote user's end4.

3.

"Confirm conference speech" window

The remote user should click on the Accept button.

4.

Removing a user from the channel

To remove a user from the channel:

Right-click on the target user name in the user list . A menu will appear

User menu

1.

Select the 'Remove User from the Channel ' menu item.2.

Using Voice Chat user descriptions 

An extended user description can be set in options so that other users can view it.

To view a user description, right-click on the user's name and select the 'Get user info 'menu item. An information window will appear

User info window

'User info' window

Using Voice Chat nicknames 

Nicknames are specified in phonebook record settings .

Changing a nickname for a phonebook record

See this help section for details.

Changing a nickname during chat

To change a nickname during Voice Chat and update the phonebook record:

Issue the Settings command by clicking the settings toolbar button The 'Voice chatsetting' window will appear

The Settings command can be issued in a number of ways:

By clicking on the settings toolbar button.

By selecting the "Tools"->"Settings" menu command.

By hitting the <Ctrl>+<S> hotkey.

Voice chat settings window

1.

2.

Enter the new nickname.2.

Click on the 'Ok ' button.3.

Temporarily changing a nickname during chat

You can temporarily change a nickname for the current chat session, but the change willnot be saved in the corresponding phonebook record:

To temporarily change a nickname during chat:

Issue the Change nickname command by clicking the "Change Nickname" toolbarbutton The 'Change Nick' window will appear

The Change Nickname command can be issued in a number ofways:

By clicking on the Change Nickname toolbar button.

By selecting the "Chat"->"Change Name" menu command.

By hitting the <Ctrl>+<E> hotkey.

"Change Nick" window

1.

Enter the temporary nickname.2.

Check 'Save in phonebook' to update the nickname in the phonebook.3.

Click on the 'Ok ' button.4.

Using the Voice Chat away system 

Away system overview

The away system lets you find out if another user is currently paying attention to thechat window.

Each user's away status is indicated by the icon color in the users list :

icon status away status

normal user online

normal user away

operator online

operator away

The following functions are available:

Setting status to 'away'

To set status to 'away'

Issue the set away command by clicking the "set away" toolbar button

The Set away command can be issued in a number of ways:

By clicking on the Set away toolbar button.

By selecting the "Chat"->"Set Away From Computer" menucommand.

By hitting the <Ctrl>+<W> hotkey.

1.

The 'Set away reason' window will appear

"Set Away Reason" window

2.

This window will contain a default away message that can be composed in options orphonebook record settings . Enter an away message text if desired and click on the Set Awaybutton.

Removing 'away' status

To remove 'away' status:

Issue the 'Return from away ' command by clicking on 'return from away ' toolbarbutton

The Return from away command can be issued in a number ofways:

By clicking on the "return from away" toolbar button.

By selecting the "Chat"->"Return From Away" menu command.

By hitting the <Ctrl>+<R> hotkey.

1.

Checking another user's away information

Right-click on the target user's name and select the 'Get info ' menu item. A windowwith the user's away information will appear

Using private channels 

To create a private channel, issue a 'private request' to another user. The remote userwill have to accept this request. A new private channel will be created automatically andboth users will be placed in it, leaving any channels they might be joined to at the time.If one of the users exits a private channel, the second user will automatically exit it alsoand that private channel will be destroyed.

If a private request was sent to multiple users and one of them accepts it, theother private requests become invalid and accepting them will do nothing.

Sending a private request

To send a private request

Issue the 'Request private ' command by right-clicking on the target user and selecting theRequest private menu item

The Request private command can be issued in a number ofways:

By right-clicking on the target user and selecting the Request Privatemenu item.

By selecting the "Users"->"Request Private" menu command.

1.

The 'Request Private' window will appear

"Request Private" window

2.

Enter optional private request text.3.

Click on the Request button.4.

Accepting a private request

To accept a private request

When a user sends a private request to you, you will see the 'Private Request' window

"Private Request" window

1.

Click on the Accept button.2.

Clicking the User info button will display the inviter's user info window .3.

Using text messages 

You can send simple text messages within the Voice Chat connection mode interface.

Sending a text message

To send a text message

Issue the Send text message command by right-clicking on the target user and selecting theSend Text Message menu item

The Send text message command can be issued in a numberof ways:

By right-clicking on the target user and selecting the Send textmessage menu item.

By selecting the "Users"->"Send Text Message" menu command.

1.

The 'Send Text Message' window will appear

"Send Text Message" window

2.

Enter your message text.3.

Click on the Send button.4.

Receiving a text message

To receive a text message

When a user sends you a text message, you will see the 'Text message' window

"Text Message" window

1.

To open a 'Send message' window for the message sender, click on the Reply button.2.

To get information on the sender, click on the User Info button. The 'User info' window 'Userinfo' window will appear.

3.

Recording voice to file 

To start/stop recording voice chat to a file, click on the toolbar button or select themenu item: 'Tools ', 'Record to wave file '. The voice recording will be written to a filewith an automatically generated name and placed into the Radmin installation folder.

Send Message connection mode 

When connected in 'Send message' mode you can send text messages to a remotecomputer. This message will appear on the remote computer in a pop-up window whichwill attract the computer user's attention.

Creating a message

When you are connected in this mode a 'New message' window will appear. You canenter a message in the window and then send it.

'Send message' window

Enter the message text into the input field. Press the 'Send ' button to send themessage to the remote computer or the 'Cancel ' button to close the window withoutsending a message.

Enter text in any language supported by your system.

Use the <Enter> key to add start a new line.

Use the <Ctrl>+<Enter> shortcut to send the message.

Use the standard "cut", "copy" and "paste" commands via hotkeys or the context menu.

Use te <Ctrl>+<K> shortcut to pop up a color picker window and select the current text color orpaint selected text.

Using Colors

The 'Color picker' toolbar button or the '<Ctrl>+<K>' key combination displays acolor picker window where you can select the current text color or paint selected text.

'Color pick' window

Click on the corresponding color tab in the 'Color picker' window or press a highlightedcharacter as a hotkey to select a color.

If no text is selected and you choose a new color

All text entered from the current position will be in the chosen color until you choose a new color.The chosen color is called the current color .

If a portion of the text is selected

The selected text will be colored according to the color chosen. The current color for new text willnot change from what it was.

Receiving a message

When you send a message to a remote computer, it will automatically appear in a pop-up message window

'Received popup message' window

Using 'Connect through' option 

The 'connect through' option lets you connect to a remote computer through anintermediate computer if there is no direct TCP/IP connection with the remote computer,and the intermediate computer does have a direct TCP/IP connection to both remote andlocal computers. Radmin Server should be running on the intermediate computer for thisto work.

To use "connect through":

Radmin Server should be running on the intermediate computer.1.

Start Radmin Viewer on your local computer.2.

Use the 'Add Record' command.3.

Enter the IP address or DNS name of remote computer you want to connect to. It can bevirtual a IP address or a local DNS name as long as intermediate computer can correctly resolvethe identity of the required computer from it.

4.

Check the 'connect through host' checkbox.5.

Select the intermediate computer you want to use from the list below.

This list is populated from phonebook records.

6.

Click the Ok button to add a new record to your phonebook.7.

Double click on this new record to make the connection. If the intermediate server requiresauthorization, you may be asked for an additional login ID and password.

8.

Options: Overview 

The 'Options' window is accessible from Radmin Viewer via the Tools->Options menuoption. The navigation tree on the left lets you select the options sheet. Correspondingoptions will appear on the right.

General options window

Click the Ok button to save and apply any changes you have made.

The following option sheets are available:

General OptionsNew Connection Defaults

Remote ScreenFull Control

ChatVoice Chat

Remote Screen OptionsChat Options

AppearanceAdditional

Voice Chat OptionsAudio Devices

Options: General 

The 'Options' window lets you configure general Radmin Viewer behavior.

General options window

You can configure the following options:

Minimize to tray icon

If this option is checked, Radmin Viewer will display its icon in the system tray andremove its window from the taskbar when it is minimized. To restore the Radmin Viewerwindow, click on its system tray icon. If you right-click on the Radmin Viewer tray icon,its menu will appear. This menu lets you display the Radmin Viewer window, close theprogram, or view the 'About' box.

Tray menu

Don't show splash screen

Enable or disables splash screen display upon program startup.

Don't ask delete confirmation

Enables or disables the confirmation dialog when you are deleting phonebook records.

Don't start if Radmin Viewer is already started

If this option is checked, only one copy of Radmin Viewer can be started at a time.

You can initiate multiple connections from a single Radmin Viewer.

Number of threads to be used in Radmin Server scans

Increasing this number will result in faster scanning but will decrease computerperformance during the scan.

Options: New connection defaults 

The 'New Connections Defaults' options window is where you set the options for a newconnection. These options are applied to each new connection you create. You canmodify any connection's options by using the 'Connect to ' window (upon creation) orconnection properties (after creation).

There is no way to change the properties for all existing connections at the sametime.

New connection defaults window

You can configure the following options:

Use default port

If this option is checked, the port for all new connections will be set to 4899.

Port

You can set a custom port number here.

Options: Remote Screen defaults 

The Options window lets you configure new connection defaults for "Full Control" and"View Only" connection modes.

'Remote screen defaults' window

You can configure the following options:

Color format

Defines the color depth of images that Radmin Server will transfer to Radmin Viewer.Lower color depths will require less data to be transferred over the network, whichimproves update speeds but decreases image quality. Maximum color depth will showyou almost the same image as on the remote computer, but the update speed can beslow.

View mode

Sets the default view mode for connections. When connected, you can always changethe current view mode by pressing a shortcut (F12 by default).

Maximum number of updates

Defines the maximum number of updates per second that Radmin Server will send toRadmin Viewer. Higher values require more CPU time on the server computer, but resultin smoother updates.

Options: Full Control defaults 

The Options window lets you configure additional connection defaults for "Full Control"and "View Only" connection modes.

'Full Control defaults' window

You can configure the following options:

Remote cursor modes

Affects the visibility and shape of Radmin Server's cursor:

Do not show the remote cursor

The remote cursor will not be shown.

Set remote cursor shape to local cursor

The remote cursor movements do not affect your local cursor position. However itsshape will always be the same as the remote cursor's shape.

Draw the remote cursor in the remote screen bitmap

The remote cursor appears as well as your local cursor, and you will see themovements of both cursors.

Full keyboard control

If the option is selected, all keyboard strokes except for Ctrl+Alt+Del and shortcuts willtransfer to the remote computer. To send Ctrl+Alt+Del, use the remote window menu ordefine your own shortcut .

Options: Chat defaults 

The 'Options' window lets you configure new connection defaults for Text Chatconnection mode.

Chat defaults window

You can configure the following options:

Nick name

Specifies a nickname for your chat session.

User information

Specifies default user information for the chat session that others can view via the Getuser info command.

Options: Voice Chat defaults 

The 'Options' window lets you configure new connection defaults for Voice Chatconnection mode.

Voice chat defaults window

You can configure the following options:

Nick name

Specifies a nickname for chat sessions.

User information

Specifies default user information for chat that others can view via the 'Get user info'command.

Maximum network bandwidth

Lower values (slider to the left) will result in a low network load, but poor voice quality.Higher values (slider to the right) improve voice quality, but utilize more networkresources.

Options: Remote Screen 

The Options window lets you configure options for the remote screen window (thewindow that displays the desktop of a remote computer so you can view and/or controlit). Options configured here will affect all "Full Control" and "View Only" modeconnections.

'Remote screen options' window

You can configure the following options:

Show toolbar

Enables or disables the toolbar while using Full control or View only connection modes.This option can also be used to enable or disable the toolbar at run-time.

Enable auto mouse scroll in window

While viewing a remote screen at 1:1 scaling , if the remote screen is larger than thelocal window, enabling this option allows the user to scroll the remote screen inside awindow by moving the mouse cursor near the window's edges. This option is alwaysenabled for fullscreen mode, since there are no scrollbars with fullscreen for a manualscroll.

Keep aspect ratio in stretch view

Enabling this option will scale the remote screen in a windowed mode, so the proportionsof the remote screen are maintained even if it is resized. This option is always disabledfor fullscreen mode.

Hotkeys

Radmin lets you set hotkeys for commonly-used commands. To set a hotkey for acommand checkmark the Ctrl and/or Alt checkboxes and select a key from the dropdownlist. To use this hotkey while connected to remote computer in 'full control' or 'view only'mode, hold down the same Ctrl and/or Alt key(s) that you specified and press the keyyou selected.

Only F1-F24 and the alphanumeric keys can be set as hotkeys.

The hotkey to "Show window menu" requires pressing <Ctrl> .

If you set as a hotkey just an alphanumeric key without an Alt or a Ctrl, you willnot be able to use this key normally in the remote computer's programs. Radmin cansend all shortcut key combinations directly to the remote computer using the remotewindow menu 'Send Key' command.

You can assign hotkeys for the following commands:

Send Ctrl+Alt+Del

Pressing the corresponding hotkey sends a Ctrl+Alt+Delete combination to theremote computer. about using this feature on Windows Vista.

Toggle full screen view

Pressing the corresponding hotkey will switch Radmin Viewer's view mode among'Normal' and 'Full Screen' View sequentially.

Show the window menu

Pressing this command's hotkey shows the remote window menu .

Options: Chat 

The 'Options' window lets you configure general chat options.

Chat options window

You can configure the following option:

"Away from computer" message

This message will be used as a default when you use the away command.

Options: Chat appearance 

The 'Options' window lets you manage chat appearance.

Chat appearance options window

You can configure the following options:

Tray Icon

Specify how the program displays the taskbar notification area ('system tray') icon:

Don't Show

The icon will not appear.

Minimize Window to tray

The icon will always appear. If the chat window is minimized, it will be removedfrom the taskbar.

Hide Window to tray

If the chat window is minimized, it will be removed from the taskbar and the icon

will be added to the tray.

Always Show

The icon will always appear.

Add new chat messages to the

Specifies text chat log orientation:

Bottom

New messages will appear at the bottom of the log.

Top

New messages will appear at the top of the log.

Define font for each chat interface element

This option lets you select the color and font for a selected interface item using the Setfont and Set color buttons. If either button has been disabled, no font or color can beselected for the corresponding item.

Options: Additional Chat options 

The 'Options' window lets you configure additional chat options.

Additional chat options window

You can configure the following options:

Display your nickname in front of your own messages

If this option is checked, your nickname will precede your messages in the chat log.

Add a timestamp to displayed messages

If this option is checked, each entry in the chat log will begin with the time the messagewas sent.

Confirm disconnect if Private is open

If this option is checked, a confirmation dialog will appear if you try to close a text chatwindow that has private channels .

Confirm disconnect if Private contains unread messages

If this option is checked, a confirmation dialog will appear if you try to close a text chatwindow that has private channels with unread messages.

Allow special commands

If this option is checked, all messages that begins with the "/" symbol will be interpretedas text commands .

Right to left reading

If this option is checked, all messages will be formatted for reading from right to left.

Windows 95/98/ME does not support right-to-left reading by default, but specificlocalized versions do (for example, the Arabic version). For WindowsNT/2000/XP/2003/Vista the system component "support for right-to-left languages"should be installed.

Enable logging

If this option is checked, all messages will be saved to log file.

Specify an existing directory where the log files are to be saved.

HTML log format

If this option is selected, all messages will be saved in HTML files. This allows allcharacters in all language to display correctly, but can produce very large files that canbe searched only through standard Windows 'search' functions.

TXT log format

If this option is selected, all messages will be saved in text files. This will produce verysmall files and allows the user to search through them using most programs, but onlylanguages that are installed on the computer will appear correctly.

Log files path

Specify an existing directory where log files are to be saved.

Options: Voice chat 

The 'Options' window lets you configure options for Voice Chat connection mode.

Voice chat options window

You can configure the following option:

"Away from computer" message

This message will be used as a default when the Away command is executed.

Options: Audio devices for Voice Chat options 

The 'Options' window lets you configure audio devices for Voice Chat connection mode.

udio devices for voice chat options window

You can configure the following options:

Playback device

Lets you select the installed device that will transmit sound during Voice Chatconnections.

Recording device

Lets you select the installed device that will record sound during Voice Chat connections.

Set sensitivity level for recording device (microphone)

At the minimum level all sounds will be transmitted unaltered. At the maximum level,only the voice will be transmitted and all background sounds will be removed.

Set this option to minimum to start, and adjust it only if other users cannot hear

your voice clearly.

Using Radmin Server 

Radmin Server needs to be installed and running on a remote computer in order for youto control it.

Starting and stopping Radmin Server

Refer to the 'Starting and stopping Radmin Server ' help section.

Accessing Radmin Server settings

You can access the settings for Radmin Server in the following ways:

Use the shortcut in "Start"->"Programs"->"Radmin Server" called "Settings for Radmin Server".

If the Radmin Server icon appears in the tray : right-click it and select the 'Settings For RadminServer' menu item.

Execute rserver3.exe with the command-line key /setup .

Choosing Radmin Server startup mode 

Radmin Server can be set to start automatically upon Windows startup or manually viathe Start menu shortcut. If Radmin Server starts automatically, users can connect to aremote computer after it has been restarted. Automatic startup also lets you connect ifno user is logged in. Manual startup mode lets you start the program only when needed;this can improve overall security. But in most cases, 'automatic' startup mode ispreferable.

To select startup mode:

Access Radmin Server settings ; the 'Settings' window will appear

Server options

1.

Click on the Startup mode button to display the 'Set startup mode' window

Options window

2.

Select Automatic to start Radmin Server automatically upon Windows startup or Manual to start itmanually . Click on the OK button to confirm your selection.

3.

Starting and stopping Radmin Server 

Overview

Radmin Server needs to be running on a remote computer for a local computer be ableto connect to it. You can determine whether Radmin Server is running by presence ofthe Radmin icon in the system tray:

- Radmin server is started

- Radmin server is started and users are connected

Starting Radmin Server

Radmin Server can be configured to either start automatically on computer startup ormanually. You can manually start the program in the following ways:

By using the Start menu shortcut Start Radmin Server (preferable).

By executing the RServer3.exe file located in the Radmin installation directory with the /startcommand-line switch.

Stopping Radmin Server

You can stop the program in these ways:

Use the Start menu shortcut Stop Radmin Server (preferable).

Right-click the Radmin Server tray icon and select the 'Stop Radmin Server' menu item.

Execute the RServer3.exe file located in the Radmin installation directory with the /stop command-line switch.

Using Windows security 

Windows security lets you restrict access to a remote computer, permitting access onlyto specified users in a Windows security list. If a user is logged in to a local computerwith credentials that have been added to the remote computer's security list, this usercan connect to the remote computer without entering a login ID or password.

Accessing Windows security settings

To change Windows security settings:

Access settings

Server options

1.

Click on the Permissions... button to display the 'Security mode' window

"Security Mode" window

2.

Select Windows NT security and click on the Permissions button to display the standard'Permissions' window

3.

"Permissions" window

3.

Use the Permissions window to add or remove users and assign rights for connection types.4.

Using Radmin security 

Radmin security lets you restrict access to a remote computer through logins andpasswords.

Accessing Radmin security settings for Radmin Server

To access Radmin security settings:

Access settings

Server options

1.

Click on the "Permissions..." button to display the 'Security Mode' window

Security mode window

2.

Select Radmin Security and click on the Permissions button to display the 'Radmin security'window

3.

Radmin security window

3.

Radmin security can be configured by implementing the following actions:

Adding user description to list

To Add a user description to list:

Access security settings1.

Click on the Add User... button to display the 'Add New User' window

"Add New User" window

2.

Enter the user name and password, and enter the password again in the confirmation field.3.

Press the Ok button.

Assign connection rights to the user after he or she has been added.

4.

Removing a user description from a list

To remove a user description from a list:

Access security settings1.

Select the user description.2.

Click on the Remove User button.3.

Assigning connection rights to a user

To assign connection rights to a user:

Access security settings1.

Select the user description.2.

Use checkboxes to allow or decline connection modes.3.

Setting up an IP filter 

An IP filter restricts remote computer access, allowing incoming connections only fromspecified IP addresses and networks.

Accessing IP filter settings

Access the IP filter settings using Radmin Server options.

To access IP Filter settings:

Access Radmin Server options ; a 'settings' window will appear

Server options window

1.

Click on the Options... button to the display the 'Options' window.2.

Switch to the 'IP Filter' tab on the left3.

2.

'IP Filter' server options window

3.

Enabling and disabling IP filtering

Access IP filter settings and use the Enable IP Filter checkbox.

If the IP filter is enabled and no IP addresses or ranges are entered, it will beimpossible to connect to the computer.

Configuring the IP filter

Configure the IP filter by adding and removing records from the list.

To add a record, click on the Add button; the 'Add IP address' window will appear

"Add IP Address" window

Enter the client's IP address or IP address range and click the Add button.

To remove a record, select the target record and click the Remove button.

Changing the Radmin Server port 

You can change the Radmin Server port from its default (4899) to any unused portnumber from 1 to 65535. Configure Radmin Viewer on a local computer to use the sameport as Radmin Server on the remote computer.

To change the Radmin Server port number:

Access Radmin Server settings . The 'settings' window will appear

Server options window

1.

Click the Options... button to display the 'Options' window2.

'General' server options window

2.

Uncheck the 'Use default port' checkbox.3.

Enter the new port number.4.

Click the Ok button.5.

Using the Radmin Server tray icon 

Radmin Server displays an icon in the taskbar notification area (also known as 'thesystem tray'). Right-clicking on this icon will display a context menu that has followingitems:

Radmin Server tray icon menu

Current connections

Select this menu item to display the 'Current Connections' window

Radmin Server 'Current Connections' window

with a list of active incoming connections.

Activate Audio Window

If Radmin Server has an incoming Voice Chat connection, the Voice Chat interface willappear.

Activate Chat Window

If Radmin Server has an incoming Text Chat connection, the Text Chat interface willappear.

Settings for Radmin Server

Selecting this menu item will display the Radmin Server settings window.

Requires administrator right or elevated privileges.

About

Select this menu item to display a window with information about Radmin.

Stop Radmin Server

Select this menu item to stop Radmin Server. Requires administrator right orelevated privileges.

Asking connection permissions 

You can configure Radmin Server to ask remote user for permission every time you wantto connect to the remote computer.

To configure permissions:

Access Radmin Server options ; a 'settings' window will appear

Server options window

1.

Press the 'Options... ' button to display the 'Options ' window2.

'General' server options window

2.

Check the 'Ask user permission' checkbox. If it is checked, Radmin Server will ask the user forpermission to receive for any incoming connection.

3.

Choose 'auto deny after timeout' or 'auto allow after timeout' to specify the action Radmin Serverwill perform if a remote user doesn't respond and the request times out.

4.

Enter a value in the 'timeout' field. If auser does not accept or deny the connection request beforethe timeout is reached, Radmin will automatically accept or deny it. This value should be a numberof seconds between 1 and 999.

5.

Text Chat options for Radmin Server 

Accessing Text Chat options

Access Text Chat options for Radmin Server using the Radmin Server options:

To access Text Chat options for Radmin Server:

Access Radmin Server options ; a 'settings' window will appear

Server options window

1.

Click on the Options... button to display the 'Options' window.2.

Switch to the 'Chat Options', 'Appearance' or 'Additional' tabs on the left3.

2.

'Text Chat' server options window

3.

Configuring Text Chat options

Text Chat options for Radmin Server are configured using three tabs on the left side ofthe Options window:

'Chat Options' tab

Lets you configure the same fields as for Text Chat new connection defaults and Text Chat optionsfor Radmin Viewer.

Activate by private only

If this option is checked, the Text Chat window on the remote computer will be hidden by defaultand will pop up automatically on a private request or in response to an incoming text message.

'Appearance' tab

Lets you configure the same fields as for Chat Appearance options" for Radmin Viewer.

'Additional' tab

Lets you configure the same fields as for Additional Chat options" for Radmin Viewer.

Voice Chat options for Radmin Server 

Accessing Voice Chat options

Access Voice Chat options for Radmin Server using Radmin Server options:

To access Voice Chat options for Radmin Server:

Access Radmin Server options ; a 'settings' window will appear

Server options window

1.

Click on the Options... button to display the 'Options' window.2.

Switch to the 'Voice Chat Options' or 'Audio Devices' tabs on the left3.

2.

'Voice Chat' server options window

3.

Configuring Voice Chat options

Configure text Chat options for Radmin Server using the two tabs on the left side of theOptions window:

'Voice Chat Options' tab

Lets you configure the same fields as for the Voice Chat new connection defaults and Voice Chatoptions for Radmin Viewer.

Activate by private only

If this option is checked, the Voice Chat window on the remote computer will be hidden by defaultand will pop up automatically on a private request or in response to an incoming text message.

'Audio Devices' tab

Lets you configure the same fields as for the Audio Devices for Voice Chat options for RadminViewer.

Using the Radmin Server logging system 

Logging overview

Two logging methods are available:

Event logging

Information is saved in a system events log and can be accessed and viewed using the standard'Event Viewer' application.

1.

File logging

Information is added to the end of a specified log file and can be easily accessed, read and sentvia e-mail for troubleshooting purposes. HTML format is used for inter-operability.

2.

Using event logging

To enable or disable event logging:

Access Radmin Server options ; a 'settings' window will appear

Server options window

1.

Click the "Options..." button to display the 'Options ' window2.

'General' server options window

2.

Select the 'General' tab on the left.3.

Check the 'Use event log' checkbox.4.

Click the Ok button.5.

Using file logging

To enable or disable file logging:

Access Radmin Server options ; a 'settings' window will appear1.

Server options window

1.

Click the "Options..." button to display the 'Options ' window

'General' server options window

2.

Select the 'General' tab on the left.3.

Check the 'Use logfile' checkbox.4.

Enter the target file name and path in the edit box below the checkbox. If the file does not exist itwill be created; otherwise new information will be added to the existing file.

5.

6.

5.

Click the Ok button.6.

Miscellaneous server options 

Accessing miscellaneous options

To access miscellaneous options:

Access Radmin Server options ; a 'settings' window will appear

Server options window

1.

Click on the Options... button to display the 'Options' window.2.

Switch to the 'Miscellaneous' tab on the left3.

2.

'Miscellaneous' server options window

3.

Data connection modes

'Disable connection modes' checkboxes can be used to disable any combination ofconnection modes to this server.

Do not resolve IP addresses to hostnames

If the 'Do not resolve IP addresses to hostnames' checkbox is checked, DNS names willnot be resolved and written to a log file.

Radmin Server command-line switches 

Radmin Server's executable file RServer3.exe can be executed with the followingcommand-line switches:

/setup

Displays a settings window .

This will not start Radmin Server.

/start

Starts Radmin Server.

Radmin Server must be properly installed before you can use this command-linekey.

/stop

Stops Radmin Server.

/activate

Activates Radmin Server using existing remote computer internet connection.

/activate /key:<license key> [ /outputfile"<output file name> "]

Where:

license keyis the license key to activate Radmin Server.

output file nameis the optional switch that defines the name and path of report file to be saved.Report file will contain text description of operation success or failure.

Example:

rserver3.exe /activate /key:ABCDE-123456-123456

or

rserver3.exe /activate /key:ABCDE-123456-123456 /outputfile"C:\fam.log"

/saverequest

Saves activation request file required to activate Radmin Server manually.

/saverequest /key:<license key> /requestfile"<request file name> " [/outputfile"<output file name> "]

Where:

license keyis the license key to activate Radmin Server.

request file nameis the name and path of request file to be saved.

output file nameis the optional switch that defines the name and path of report file to be saved.Report file will contain text description of operation success or failure.

Example:

rserver3.exe /saverequest /key:ABCDE-123456-123456 /requestfile"C:\fam.request"

or

rserver3.exe /saverequest /key:ABCDE-123456-123456 /requestfile"C:\fam.request"/outputfile"C:\fam.log"

/uselicense

Activates Radmin Server using specified license file received from Famatech ActivationServer.

/uselicense /licensefile"<license file name> " [ /outputfile"<output file name> "]

Where:

license file nameis the name and path of license file to activate Radmin Server.

output file nameis the optional switch that defines the name and path of report file to be saved.Report file will contain text description of operation success or failure.

Example:

rserver3.exe /uselicense /licensefile"C:\fam.license"

or

rserver3.exe /uselicense /licensefile"C:\fam.license" /outputfile"C:\fam.log"

/?

Displays a window with the a list of available command-line switches.

Changing the Radmin Server interface language 

To change the interface language:

Exit Radmin Server.1.

Download the required language file ('resource pack') from the Famatech website at

http://www.famatech.com/download/multilanguage.php

and copy it file into the installation folder .

2.

Start Radmin Server.3.

Access Radmin Server options ; a 'settings' window will appear

Server options window

4.

Click on the Options... button to display the 'Options' window.5.

Switch to the 'Language' tab on the left6.

5.

'Language' server options window

6.

Uncheck the 'Select language automatically' checkbox and select the new language from thedropdown list.

If the desired language is not in the list, this means that the incorrect language file wasdownloaded, or the correct language file was not placed in the installation folder .

7.

Click the Ok button.8.

Restart Radmin Server.9.

Managing Radmin Server security 

Configure Radmin Server security through its settings window.

Radmin security uses a login ID and password for authorization.

Windows security uses existing Windows users and groups for authorization.

The IP filter lets you restrict access to specific IP addresses or sub-networks.

All connections are automatically encrypted using a 256-bit key.

Protecting your computer from unauthorized access 

Radmin Server possesses the following mechanisms for protecting user privacy:

All data is transferred using strong 256-bit AES encryption.

For the user authentication and session key setup Diffie-Hellman based key exchange with 2048bit key size is used. A password is never transmitted between a local and remote computer.

A highly secure, self-testing code that makes it nearly impossible to modify the program'sexecutable file.

Either password security or Windows security is used. It is impossible to connect to Radmin Serverwithout a password or Windows security rights.

Passwords for connections are not saved, so they cannot be stolen.

The list of saved user IDs and passwords (in hash form) is protected on the server side, so onlythe remote computer's administrator can access it.

The are special built-in delays that prevent attempts to guess a password (so-called 'brute-forceattacks' or 'dictionary attacks').

You can configure the IP filter to allow connections only from specified IP addresses.

You can configure Radmin Server to request the remote computer's user permissions for eachincoming connection.

Connection attempts can be recorded in an event log and/or text file.

Radmin Server has numerous built-in security functions, but the safest practice isto make sure that a password is sufficiently complex (not something like "111111" thatcan be guessed on the first attempt) and that it is not stored in an easily accessiblelocation. Refer to the 'Safety tips ' section for more tips.

Radmin Server safety tips 

It is very important to observe basic safety precautions that will help to protect yourcommunications from unauthorized access:

Use long, complicated passwords that do not contain dictionary words. The password "11111111"can be guessed on the first attempt, whereas the password "7erTxaNux8" cannot be guessed ordiscovered by brute-force at all.

Use a unique password for Radmin Server. Do not use the same password that you use for an e-mail account or credit card - such passwords can be thrown away after the corresponding serviceis changed or expired, and be accessed by unauthorized persons. The corresponding service alsomay have a weak defense and be hacked, resulting in your password being leaked.

Keep your password secure.

If you use Windows security, make sure the domain structure is properly configured and there isno way to alter it without authorization.

Enable logging under Radmin Server settings to detect unauthorized connection attempts andprevent them in the future.

Enable your system firewall to monitor and prevent unwanted connection attempts.

Use antivirus software and spyware removal software frequently to ensure that local and remotecomputers are free of viruses, trojans and spyware programs.

Keep your operating system and network-related software up to date by installing the latestupdates, patches and hotfixes.

Remote Deployment 

Illustrated step-by-step instructions are available from www.famatech.com .

Radmin Server and Radmin Viewer can be remotely installed on multiple computers.

To remotely deploy Radmin:

Download msi installer from www.famatech.com .1.

Install Radmin Server on any computer, configure it and save theHKEY_LOCAL_MACHINE\SOFTWARE\Radmin\v3.0\Server\Parameters registrybranch.

2.

Create an mst file with installation transform for msi installer. Apply saved registry branch tothe mst file. You can use the freeware 'Custom Installation Wizard' tool from the 'MicrosoftOffice Resource Kit'.

3.

On the Domain Controller add the mst and msi files as a 'Software Installation' in the 'GroupPolicy' object editor.

4.

Radmin will be automatically installed on all computers inside a domain.5.

Radmin Server can be remotely activated on multiple computers.

To remotely activate Radmin Server:

Create a .cmd file that activates Radmin Server using a command-line switches .1.

On the Domain Controller add this .cmd file into the login script .2.

Radmin Server will be automatically activated on all computers inside a domain.3.

Licensing Radmin 

Licensing overview

Licenses that are added to Radmin Server are automatically activated. The activationprocess can be performed online, manually from our Internet site or by contacting oursales department. Online activation requires an active Internet connection which willallow HTTP requests from Radmin Server to Famatech Activation Server. The licensecode can be added directly to Radmin Server or transferred to it from any RadminViewer.

During activation Radmin Server will generate a hardware ID of the computer it isinstalled on. This hardware ID is based on the computer's hardware components(motherboard, processor, etc). This ID will be sent to Famatech Activation Serveralong with the specified license code, and an activated license will be returned thatallows Radmin Server to be used only on the computer with the corresponding hardwareID.

Significant changes to the computer's hardware configuration will change itshardware ID, which may force Radmin Server to suggest that the computer is differentfrom the one the program was licensed to run on. Complete information about safecomputer modifications and license re-acquiring after significant upgrades can be foundat our website: www.famatech.com .

Two types of licenses are available:

Product License

Permits activation and use of Radmin Server. One license of this type should be added to RadminServer in order to use it. This license can include multiple connections.

Additional Connections License

Increases the maximum number of allowed simultaneous incoming connections. Licenses of thistype can be added to the Radmin Server in order to increase the number of users who canconnect to it.

This license is not valid if there is no Product License already added to the Radmin Server.

Online Activation from the server side

If Radmin Server is installed on a computer with an active Internet connection, here ishow you can activate the license:

To activate Radmin Server license:

Access Radmin Server options , the 'Settings for Radmin Server' window will appear

Server options window

1.

Click on the Enter license button , the 'License Code' window will appear

'License Code' window

2.

Enter the license code into the 'Enter your license code' edit field and click on the Ok button.3.

If the activation succeeds, an information window will display 'License code is saved' and the licenserecord will appear in the 'License information' list.

In case of activation problems, an error message will appear. Refer to the activation errors list for details.

4.

Offline Activation from the server side

If Radmin Server is installed on a computer without an active Internet connection, hereis how you can activate the license:

To activate Radmin Server license offline:

Access Radmin Server options , the 'Settings for Radmin Server' window will appear

Server options window

1.

Click on the Enter license button , the 'License Code' window will appear

'License Code' window

2.

Enter the license code into the 'Enter your license code' edit field and click on the 'manual activation'button. Manual activation edit fields will become active.

3.

Select the 'select request file' and enter in the field below a filename in which to save the activationrequest. Use the 'browse' button to select an existing file name using Explorer interface.

4.

Click on the Ok button. An Activation request file will be saved with the specified filename.5.

6.

4.

5.

Visit the online form at http://activate.famatech.com/upload.htm and follow the on-screen instructions tosupply the Activation request file to our server and receive a License file. You can perform this on anycomputer that has an active Internet connection.

6.

Copy the license file you receive to the computer where Radmin Server is installed.7.

Select the 'Use license file' and enter in the field below the name of the file you received, or use the'browse' button to select the file using the Explorer interface.

8.

Click on the Ok button. If the activation succeeds, an information window will display 'License code issaved' and the license record will appear in the 'License information' list.

In case of activation problems, and error message will appear. Refer to activation errors list for details.

9.

You can activate Radmin Server offline remotely using Radmin Server command-line switches and Radmin Viewer command-line switches .

Alternative activation from the client side

If Radmin Server is installed on a computer without an active Internet connection, youcan transfer the activation code to it from any Radmin Viewer installed on a computerwith an active Internet connection.

To activate Radmin Server from the client side:

Add a phonebook record for the computer with the target Radmin Server installed.1.

Right-click on the record to display the Record context menu2.

1.

Phonebook connection menu

2.

Choose the License Code Transfer menu item.3.

Enter the login ID and password according to the target Radmin Server security settings. The'License Request' window will appear.

'License Request' window

4.

Use the 'License Request' window as you would during the normal Radmin Server activationdescribed above.

5.

Activation errors list

The following error messages can appear if activation fails:

InternetOpen failed

InternetConnect failedHttpOpenRequest failedCannot connect to activation serverInternetReadFile failed

Radmin Server was unable to communicate with Famatech Activation Server on theinternet. Make sure that you have active internet connection and it is configuredcorrectly to allow outgoing HTTP request (TCP port 80). Make sure that yournetwork, firewall and router settings are correct.

Invalid format

Network data received from Famatech Activation Server is corrupted. Pleaseensure that your network, firewall and router settings are correct and all HTTPrequest / responses are not being modified.

Can't save data to registry. Check that you have sufficient rights

Radmin Server was unable to save activation information to the computer'sregistry. Make sure that system security is configured correctly.

License code is saved

Radmin Server was activated successfully.

Cannot read hardware ID

Radmin Server was unable to obtain hardware information about your computer.Make sure that you are using latest and compatible drivers for all hardwaredevices. Make sure that system security setting are configured correctly. Try totemporarily disable any virtual devices.

Cannot allocate memory

Radmin Server was unable to allocate sufficient system resources. Make sure thatyour system is configured correctly. Try to reboot your computer and temporarilyclose all running programs.

Invalid license

Radmin Server license file is corrupted. Make sure that it was not corrupted oraltered. Try to repeat activation process.

Invalid hardware ID

License code entered was already used to activate Radmin Server on the differentcomputer. Please contact Famatech technical support.

Cannot open file

Radmin Server was unable to open activation request file or license file. Make surethat this file has correct security settings. Make sure that your system has correctsecurity settings. Scan your HDD for errors.

Cannot save file

Radmin Server was unable to save a file. Make sure that your system has correctsecurity settings. Scan your HDD for errors.

Invalid size of requestInvalid format of request

Activation request file specified has invalid format. Make sure that it was notcorrupted or altered.

Invalid license code

License code entered is not valid. Make sure you have entered it correctly. Try touse copy-paste and make sure no additional spaces, tabulation symbols and/orcharacters are present either at beggining or at the end of license code string.

The license code is not for target product

License code entered is intended for different software. If you have multiple licensecodes from Famatech, make sure you are using correct one. Please contactFamatech technical support for details.

Activation limit is reached for entered license code

License code was already used to activate Radmin Server on the maximum numberof computers allowed by the license. Please contact Famatech technical support fordetails.

Product already has activated product license

Radmin Server installed on this computer was already activated using ProductLicense. Use 'Additional Connections License' to increases the maximum number ofallowed simultaneous incoming connections.

Contact us 

Company website

www.famatech.com

Technical support

www.famatech.com/support/helpdesk

Support forum

www.radmin.com/support/forum

Product sales

sales@famatech.com

Restoring lost registration keys

www.famatech.com/support/key.php