R2 Consulting LLC

Technical Services 2.0June 25th 2007

Matt Barnes

R2 Consulting, LLC

mbarnes@r2consulting.org

R2 Consulting LLC

What is Web 2.0?

“Web 2.0 is the business revolution in the computer industry caused by the move to the internet as platform, and an attempt to understand the rules for success on that new platform”.

- Tim O’Reilly, O'Reilly Media, Dec 10, 06

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Addtional Takes on Web 2.0

“Web 2.0 is a philosophy that customers are in control.” - Dick Costolo, FeedBurner

“I think Web 2.0 is, of course, a piece of jargon. Nobody even knows what it means.” – Tim Berners-Lee, W3C

"Don't fight the internet.” - Eric Schmidt, Google

“Think deeply about the way the internet works, and build systems and applications that use it more richly, freed from the constraints of PC-era thinking and you’re well on your way.” - Tim O’Reilly, O’Reilly Media

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W2.0 AppsWikis

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W2.0 AppsTagging

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W2.0 Apps:Multimedia Sharing

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W2.0 AppsSocial Bookmarking

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W2.0 Apps:Blogs

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W2.0 Apps: Audio Blogging

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W2.0 Apps:RSS Syndication

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W2.0 Apps:Social Networking

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W2.0 Apps:Mash-Ups

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W2.0 Apps:Web Outsourcing

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Web 2.0 Apps:Desktop Replacement S/W

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O’Reilly’s Web 2.0 Rules

1. “Build applications that harness network effects to get better the more people use them”

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Flickr User Group:‘Stick Figures in Peril’

8,854 photos5,872 members

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O’Reilly’s Web 2.0 Rules

2. “Don't treat software as an artifact, but as a process of engagement with your users”

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O’Reilly’s Web 2.0 Rules

3. “Open your data and services for re-use by others, and re-use the data and services of others whenever possible”

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O’Reilly’s Web 2.0 Rules

4. “Don't think of applications that reside on either client or server, but build applications that reside in the space between devices”

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Mobile Application

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A Web 2.0 Mindset

• Isn’t just about deploying new technology

• Use Web 2.0 to solve problems based on your mission and goals

• There isn’t a final solution or correct answer - only continuous change

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Second Life

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Second Life ‘Library 2.0’ on Info Island.

Photos Copyright 2007, Linden Research, Inc. Source: http://secondlifelibrary.blogspot.com/

Amazon Technology Evangelist Jeff Barr makes a presentation on Info Island.

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Croquet Consortium

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“Croquet is a powerful open source software development environment for the creation and large-scale distributed deployment of multi-user virtual 3D applications and metaverses that are (1) persistent (2) deeply collaborative, (3) interconnected and (4) interoperable.”

Source: http://www.opencroquet.org/index.php/Main_Page

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IBM Web Fountain

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IBM’s WebFountain analyzes a routine “snapshot” of the web’s six billion non- pornographic documents.

Copyright IBM, 2004

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KnowItAll – U. Washington

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Web 3.0!?!?

The Semantic Web

“I have a dream for the Web [in which computers] become capable of analyzing all the data on the Web – the content, links, and transactions between people and computers. A ‘Semantic Web’, which should make this possible, has yet to emerge, but when it does, the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The ‘intelligent agents’ people have touted for ages will finally materialize.”

- Tim Berners-Lee, 199930

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Library 2.0

“Library 2.0 simply means making your library’s space (virtual and physical) more interactive, collaborative, and driven by community needs.”

- Sarah Houghton, San Mateo County Library

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Tech Services 2.0

• Is you catalog open to patron tagging?

• Do you support commentary and patron reviews in your catalog?

• Do you support patron/staff networking?

• Do you allow patrons to bookmark information in your system (and share)?

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TS2.0 - Patrons

• Are you utilizing RSS to push relevant information to patrons?

• Is your A-V collection as easy to access and use as YouTube?

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TS2.0 - Systems

• Do you allow others to use your data?

• Do you utilize other freely available data sources to enhance your services?

• Do your patrons and developers work with each other when beta testing?

• Is your IT architecture a series of disconnected systems or a platform upon which you can build?

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TS2.0 - Systems

• Are your services available to patrons through more than a pc/laptop?

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TS2.0 - Vendors

• Do you participate in open Beta testing with your vendors?

• Are you utilizing vendor APIs to integrate their data into your systems?

• Do you contribute to your vendor’s user documentation wiki?

• Do you utilize vendor RSS feeds to keep informed of changes?

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TS2.0 Future

• What activities could you outsourcing via the web? To whom?

• How will you utilize virtual 3D environments to enhance your services?

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