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8/10/2019 Quality Control Questions
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A. Who is ultimately responsible for quality managemenon the project?
1. Project engineer
2. Project manager
3. Quality manager
4. eam member
!. A team is using a "shbone #iagram to help #etermin$hat quality stan#ar#s $ill be use# on the project. Whapart of the quality management process are they in?
1. Perform quality control
2. Perform quality assurance
3. Quality planning
4. %ariable analysis
&. Quality is'
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1. meeting an# e(cee#ing the customer)s e(pectations.
2. a##ing e(tras to ma*e the customer happy.
3. the degree to which the project meetrequirements.
4. conformance to management)s objecti+es.
,. All of the follo$ing are e(amples of the cost ononconformance -&-P?
1. /e$or*
2. Quality training
3. 0crap
4. Warranty costs
-. ou are as*e# to select tools an# techniques timplement a quality assurance program to supplemene(isting quality control acti+ities. Which of the follo$in$oul# you choose?
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1. Quality audits
2. 0tatistical sampling
3. Pareto charts
4. ren# analysis
. he ne$ soft$are installation project is in progress. hproject manager is $or*ing $ith the quality assuranc#epartment to impro+e e+eryone)s con"#ence that thproject $ill satisfy the quality stan#ar#s. Which of thfollo$ing 0 they ha+e before they start this process?
1. Quality problems
2. Quality impro+ement
3. Quality control measurements
4. /e$or*
5. he processes require# to ensure that the project $isatisfy the nee#s for $hich it $as un#erta*en inclu#e a
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acti+ities of the o+erall management function tha#etermines the quality policy6 objecti+es6 anresponsibilities an# implements them by means such aquality planning6 quality control6 quality assurance6 anquality impro+ement6 $ithin the quality system. his icalle#'
1. Quality assurance.
2. Quality control.
3. Quality planning.
4. Quality management.
7. Accor#ing to ,eming an# 8uran most of the qualitproblems that e(ist are #ue to a #efect or failure iprocesses that are controlle# by'
1. he project manager.
2. he procurement manager.
3. Upper management.
4. 0ta*ehol#ers.
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HR Questions
A. he highest point of aslo$)s hierarchy of nee#s is'
1. physiological satisfaction.
2. attainment of sur+i+al.
3. nee# for association.
4. esteem.
!.he 9halo e:ect9 refers to the ten#ency to'
1. promote from $ithin.
2. hire the best.
3. move people into project management ecausthey are good in their technical !elds.
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4. mo+e people into project management because theha+e ha# project management training.
&. Which of the follo$ing con;ict resolution technique$ill generate the
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2. orcing
3. #ithdrawal
4. &ompromising
-. A functional manager nee#s to communicate thnee#s of his or her personnel requirements an# thutiliation of each person as $ell as the assignments thathey ha+e in the future. o best accomplish this6 $hatype of #ocument shoul# be use#?
1. 5antt chart
2. @et$or* #iagram
3. $ta%ng plan
4. /esponsibility matri(
. ou are a project manager lea#ing a crossfunctionaproject team in a $ea* matri( en+ironment. @one of you
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project team members report to you functionally an# yo#o not ha+e the ability to #irectly re$ar# theperformance. he project is #iBcult6 in+ol+ing tight #atconstraints an# challenging quality stan#ar#s. Which othe follo$ing types of project management po$er $ili*ely be the most e:ecti+e in this circumstance?
1. /eferent
2. &'pert
3. Penalty
4. ormal
5. he project managerCs lea#ership style shoul# bmatche# to the correspon#ing #e+elopmental le+el of thproject team an# shoul# mo+e through successi+e stepin the follo$ing or#er'
1. ,isciplinary6 autocratic6 participati+e.
2. Projectie#6 matri(6 functional.
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3. eam buil#ing6 team #e+elopment6 responsibilitassignment.
4. (irecting) coaching) supporting) delegating
7.
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A. -mails an# +oice mails are e(ample of DDDDDD.
1.=nteracti+e &ommunications
2.Pull &ommunication
3.Push &ommunication
4.@oise
!. What is the #i:erence in the number of channelbet$een "+e people an# three people?
1. E
2. 2
3. F
4. G
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&. ou are a project manager of a project an# $ant treport the actual project result an# the planne# status
ou shoul# use?
1.orecasting report
2.ren# reports
3.0tatus report
4.%ariance report
,. ou are a project manager an# you are currentl"naliing requirements $ith t$o sta*ehol#ers ! botsta*ehol#ers ha+e #i:erent +ie$s on requirements for th
same project. 7o$ can you resol+e the issue ?
1.loo, at why there is di-erent view orequirements and discuss with oth o+ them
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1.al, to customer aout the concerns.
2.ry to achie+e the performance.
3.=gnore the customer.
4.Hea+e the project an# as* your manager to assiganother project.
5. =f a customer requests for a##itional $or* that is not ithe contract6 then $hat type of communication thcustomer shoul# use?
1./ormal #ritten
2.%erbal
3.=nformal %erbal
4.@oise
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7. !u#get forecasts are inputs to DDDDDDDDDDD.
1.=#entify 0ta*ehol#ers
2.Plan communications
3.anage sta*ehol#er e(pectations
4./eports performance
Ris, Questions
A. Some risks that are output of ________ will be thecandidates for further study.
1.Perform qualitative risk analysis
2.Perform quantitative risk analysis
3.Plan Risk Management
4.Identify Risks
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B. Changing the proect plan to eliminate the risk and protec
the proect obecti!es is called ____________.
".A!oidance
2.Transference
3.Mitigation
4.Share
C. S#$% analysis is done in _________.
1.Perform Qualitative Risk nalysis
&.Identify Risks
3.Plan Risk Res!onses
4.Plan Risk Management
'. #hich of the following is ($% %ools and %echni)ues in*uantitati!e Risk Analysis+
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1.,no*n
&.7ncertain
3.-nkno*n
4.Potential
"rocurement Questions
A. %he R53 ,Re)uest for proposal- is done in the_______.
".3lan 3rocurements
"#!lanation R/P0Request for !ro!osal is $one in Plan Procurements !rocess
2.on$uct Procurements
3.$minister Procurements
4.lose Procurements
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B. 3rocurements audits is done in _______ .
1.Plan Procurements
2.on$uct Procurements
3.$minister Procurements
4.Close 3rocurements
"#!lanation Procurements au$its are $one in lose Procurements. PM', !age n
345.
C. 0ake8or8Buy Analysis is done in the_______.
".3lan 3rocurements
"#!lanation Make6or6uy nalysis is $one in the Plan Procurements !rocess
2.on$uct Procurements
3.$minister Procurements
4.lose Procurements
'. At what part of the 3rocurement 0anagement processdoes procurement negotiations to sign a contract happen+
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1.ost6!lus6!ercentage6cost contract
&.Cost8plus8fi9ed8fee contract
"#!lanation ost6!lus6fi#e$6fee contract an$ ost6!lus6incentive6fee contract *hereseller+s !rofit is limite$
3./irm /i#e$ !rice contract
4./i#e$6!rice6incentive fee contract
2. A unilateral contract under which the seller is paid apreset amount per unit of ser!ice is called __________
1. cost reim(ursa(le contract
2. lum! sum contract
6.A time and material contract
"#!lanation unilateral contract un$er *hich the seller is !ai$ a !reset amount !erunit of service is calle$ time an$ material contract.
4. fi#e$ !rice contract
. /ou are the proect manager and decided to outsource apart of the proect to a !endor. /ou ha!e offered a bonus tothe !endor if the work is completed in two months. %his is ae9ample of _____________.
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".proect incenti!e
"#!lanation This is an e#am!le of !ro)ect incentive.
2.!ro)ect goal
3.fi#e$ !rice contract
4.fi#e$ (u$get