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M.B.A. DEGREE EXAMINATION, JUNE 2010, (1st

Semester)

BA 9204 ² ORGANIZATIONAL BEHAVIOUR Time: 3 hours Maximum: 100 Marks

PART A ² (10 × 2 = 20 Marks)

1. Define organizational behaviour.2. What are the contributing sciences to organizational behaviour?

3. What are the functions of attitudes?4. Define impression management.

5. What is an informal group?6. Explain the concept "nominal group technique".

7. List the sources of power.8. What is charismatic leadership?

9. Name the determinants of organizational culture.10. List the consequences of stress.

PART B - (5 × 16 = 80 Marks)

11. (a) Bring out the need and importance of organizational behaviour. [Marks 16]

Or (b) How does the study of organizational behaviour make you into a better

manager? Explain. [Marks 16]

12. (a) Explain the theory of classical conditioning and its practical implications.

[Marks 16]Or (b) What is perception and what are the factors that affect perception?

Discuss in detail. [Marks 16]

13. (a) What are the different forms of groups that exist in an organization?Explain each one briefly. [Marks 16]

Or (b) What is the role of the informal groups in an organization? Describe. [Marks 16]

14. (a) What are the various leadership styles? Which style would suit best the

current situation? Discuss. [Marks 16]Or

(b) What are the contingencies of power and how does it moderate theeffectiveness of power? Discuss in detail. [Marks 16]

15. (a) What are the reasons for resistance to organizational change? How can

you overcome them? Explain in detail. [Marks 16]Or

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(b) What are the various sources of work stress? How do we deal with stressin the work place? Explain in detail. [Marks 16]

M.B.A Organisational Behaviour Question paper - Alagappa University - 2009

M.B.A General

First semester

Organisational Behaviour

Part A

Answer any five:

1.Define Organisational Behaviour.Explain different Key elements in ynderstandingorganisational behaviour.

2.What are the factors wich affect attitude formation?

3.Explain in detail about the advantages of group cohesiveness.

4.Explain the characteristic features of leadership.

5.Define stress.Is it always bad for the individuals?Explain.

6.What is meant by power?What are the sources of power?

7.What are the characteristic of organisational culture?

8.Explain the causes of resistance to change.

Part B

Answer any four:

9.Explain the various modes of organisational behaviour.

10.Discuss Freud's psycho analytic theory of personality.

11.Make a distinction between formal and informal groups.What are the advantages of informal

groups?

12.Discuss the different kinds of Leadership styles with their relative merits and demerits.

13.Explain the personal and organisational factors that cause stress.

14.Explain the measures that can be adopted to overcome the resistance by employees.

15.Explain the various oranisational development intervention techniques.

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Z4504

M.B.A DEGREE EXAMINATION, JANUARY 2007

First semester

BA1604 ± ORGANIZATIONAL BEHAVIOR

Part ±a

1. What ARE rational an emotional behavior model.2. What is personality.

3. What is halo effect.

4. What is vicarious learning

5. Define maslow¶s need hierarchy theory.

6. What is Delphi technique.

7. What is referent power

8. What is grapevine communication

9. What is culture shock.

10. What is organizational development(OD).

Part ±b

11. A) what are the methods to deal with resistance to change.Or

b) what are the political strategies which can be opted by individuals and subunits who want to exhibit

political behavior.

12. A) describe some dimensions of organization culture.

Or

b)describe the characteristics of the OD approach to manage of change.

13. A)describe the internal contingency factors and external contingency factors which have their

impact on organisal design.

Orb) what is transation analysis. Describe its advantages and limitations.

14. a) what are the factors influencing organizational communication

or

b)describe the trait theory of leadership.

15). A)how do groups make decision. What are the advantages and disadvantages of group decision

making.

Or

b). what are the factors influencing perceptions . how the perception process is managed.

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